Service Delivery Contracts in Leeds

Service Delivery
West Yorkshire > Leeds

The table below provides summary statistics for contract job vacancies advertised in Leeds requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 4 July 2025, comparing them to the same period in the previous two years.

6 months to
4 Jul 2025
Same period 2024 Same period 2023
Rank 43 45 64
Rank change year-on-year +2 +19 +19
Contract jobs citing Service Delivery 21 27 26
As % of all contract jobs advertised in Leeds 4.02% 3.36% 2.16%
As % of the Processes & Methodologies category 4.32% 3.99% 2.38%
Number of daily rates quoted 20 23 21
10th Percentile - - £450
25th Percentile £235 £513 £513
Median daily rate (50th Percentile) £400 £550 £575
Median % change year-on-year -27.27% -4.35% +9.52%
75th Percentile £441 - £688
90th Percentile £588 £600 £800
West Yorkshire median daily rate £400 £550 £575
% change year-on-year -27.27% -4.35% +15.00%

All Process and Methodology Skills
Leeds

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 486 677 1,092
As % of all contract IT jobs advertised in Leeds 92.93% 84.20% 90.92%
Number of daily rates quoted 314 433 766
10th Percentile £300 £300 £385
25th Percentile £394 £400 £463
Median daily rate (50th Percentile) £475 £500 £550
Median % change year-on-year -5.00% -9.09% +10.00%
75th Percentile £550 £575 £638
90th Percentile £609 £638 £700
West Yorkshire median daily rate £483 £500 £540
% change year-on-year -3.45% -7.41% +8.00%
Number of hourly rates quoted 3 28 16
10th Percentile £31.53 £11.75 £12.00
25th Percentile £31.62 £12.15 £16.31
Median hourly rate £33.11 £12.30 £19.50
Median % change year-on-year +169.19% -36.92% -8.77%
75th Percentile £66.51 £15.24 £23.75
90th Percentile £85.74 £26.13 £59.88
West Yorkshire median hourly rate £22.14 £13.02 £19.00
% change year-on-year +70.11% -31.50% +1.60%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Contractor Daily Rate Trend in Leeds

3-month moving average daily rate quoted in jobs citing Service Delivery in Leeds.

Daily rate trend for Service Delivery in Leeds

Service Delivery
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Service Delivery in Leeds over the 6 months to 4 July 2025.

Daily rate histogram for Service Delivery in Leeds

Service Delivery
Contractor Hourly Rate Trend in Leeds

3-month moving average hourly rates quoted in jobs citing Service Delivery in Leeds.

Hourly rate trend for Service Delivery in Leeds

Service Delivery
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (28.57%) Microsoft Exchange
Applications
1 7 (33.33%) Microsoft Office
Cloud Services
1 10 (47.62%) Entra ID
2 7 (33.33%) Microsoft 365
Communications & Networking
1 6 (28.57%) VPN
2 1 (4.76%) Internet
2 1 (4.76%) Wireless
General
1 18 (85.71%) Social Skills
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Legal
2 1 (4.76%) Public Sector
Job Titles
1 9 (42.86%) Support Manager
2 7 (33.33%) Support Engineer
3 6 (28.57%) Desktop Engineer
3 6 (28.57%) Desktop Support
3 6 (28.57%) Desktop Support Engineer
4 1 (4.76%) 2nd Line Engineer
4 1 (4.76%) 2nd Line Support
4 1 (4.76%) 2nd Line Support Engineer
4 1 (4.76%) Administrator
4 1 (4.76%) Analyst
4 1 (4.76%) Developer
4 1 (4.76%) DevOps Administrator
4 1 (4.76%) DevOps Developer
4 1 (4.76%) Digital Analyst
4 1 (4.76%) Implementation Specialist
4 1 (4.76%) Mac Specialist
4 1 (4.76%) Project Support Coordinator
4 1 (4.76%) ServiceNow Administrator
4 1 (4.76%) ServiceNow Developer
4 1 (4.76%) ServiceNow Specialist
Libraries, Frameworks & Software Standards
1 1 (4.76%) REST
1 1 (4.76%) SOAP
Miscellaneous
1 1 (4.76%) CMDB
1 1 (4.76%) Fat Client
1 1 (4.76%) Smartphone
1 1 (4.76%) Thin Client
1 1 (4.76%) Video Conferencing
Operating Systems
1 10 (47.62%) Mac OS
2 1 (4.76%) Windows
Processes & Methodologies
1 17 (80.95%) Customer Service
2 10 (47.62%) ITSM
3 9 (42.86%) ITIL
3 9 (42.86%) Security Patching
3 9 (42.86%) Service Desk Management
4 6 (28.57%) Case Management
4 6 (28.57%) Collaborative Working
5 4 (19.05%) Service Management
6 3 (14.29%) Problem-Solving
7 2 (9.52%) Change Management
7 2 (9.52%) Project Management
8 1 (4.76%) Demand Management
8 1 (4.76%) DevOps
8 1 (4.76%) Incident Management
8 1 (4.76%) Operations Management
8 1 (4.76%) Requirements Gathering
8 1 (4.76%) SDLC
8 1 (4.76%) Service Delivery Management
8 1 (4.76%) Stakeholder Engagement
8 1 (4.76%) Stakeholder Management
Qualifications
1 10 (47.62%) ACSP
1 10 (47.62%) ACTC
2 6 (28.57%) Degree
2 6 (28.57%) ITIL Foundation Certificate
3 2 (9.52%) SC Cleared
3 2 (9.52%) Security Cleared
Quality Assurance & Compliance
1 6 (28.57%) ISO/IEC 27001
System Software
1 17 (80.95%) Active Directory
2 1 (4.76%) Terminal Services
Systems Management
1 10 (47.62%) Jamf Pro
2 7 (33.33%) Microsoft Intune
Vendors
1 19 (90.48%) ServiceNow
2 17 (80.95%) Microsoft
3 10 (47.62%) Apple
4 7 (33.33%) Citrix