Service Delivery Contract Job Trends in Leeds

Service Delivery
West Yorkshire > Leeds

The table below provides summary statistics and contractor rates for jobs advertised in Leeds requiring Service Delivery skills. It covers vacancies from the 6 months leading up to 18 September 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 48 63 62
Rank change year-on-year +15 -1 +32
Contract jobs citing Service Delivery 22 3 20
As % of all contract jobs advertised in Leeds 3.67% 0.42% 1.83%
As % of the Processes & Methodologies category 4.10% 0.49% 2.03%
Number of daily rates quoted 21 2 16
10th Percentile - £178 £506
25th Percentile £235 £232 £513
Median daily rate (50th Percentile) £400 £321 £563
Median % change year-on-year +24.61% -42.93% -4.26%
75th Percentile £425 £411 £659
90th Percentile £588 £464 £788
West Yorkshire median daily rate £400 £500 £550
% change year-on-year -20.00% -9.09% -4.35%

All Process and Methodology Skills
Leeds

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 536 614 986
As % of all contract IT jobs advertised in Leeds 89.33% 85.16% 90.38%
Number of daily rates quoted 350 404 683
10th Percentile £299 £357 £356
25th Percentile £400 £419 £458
Median daily rate (50th Percentile) £491 £500 £550
Median % change year-on-year -1.80% -9.09% +7.32%
75th Percentile £575 £575 £625
90th Percentile £650 £650 £700
West Yorkshire median daily rate £498 £500 £525
% change year-on-year -0.50% -4.76% +5.00%
Number of hourly rates quoted 2 20 13
10th Percentile £25.05 £12.15 £12.00
25th Percentile £25.13 £13.44 £15.75
Median hourly rate £25.50 £17.75 £19.00
Median % change year-on-year +43.66% -6.58% -10.59%
75th Percentile £26.13 £35.00 £21.31
90th Percentile £26.35 £40.50 £23.26
West Yorkshire median hourly rate £22.14 £20.75 £18.00
% change year-on-year +6.70% +15.28% -12.20%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Daily Rate Trend in Leeds

Contractor daily rate distribution trend for jobs in Leeds citing Service Delivery.

Contractor daily rate distribution trend for jobs in Leeds citing Service Delivery

Service Delivery
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Service Delivery in Leeds over the 6 months to 18 September 2025.

Daily rate histogram for Service Delivery in Leeds

Service Delivery
Hourly Rate Trend in Leeds

Contractor hourly rate distribution trend for jobs in Leeds citing Service Delivery.

Contractor hourly rate distribution trend for jobs in Leeds citing Service Delivery

Service Delivery
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (27.27%) Microsoft Exchange
Applications
1 7 (31.82%) Microsoft Office
Cloud Services
1 10 (45.45%) Entra ID
2 7 (31.82%) Microsoft 365
Communications & Networking
1 6 (27.27%) VPN
General
1 21 (95.45%) Social Skills
2 2 (9.09%) Public Sector
3 1 (4.55%) Analytical Skills
3 1 (4.55%) Documentation Skills
Job Titles
1 9 (40.91%) Support Manager
2 7 (31.82%) Support Engineer
3 6 (27.27%) Desktop Engineer
3 6 (27.27%) Desktop Support
3 6 (27.27%) Desktop Support Engineer
4 1 (4.55%) 2nd Line Engineer
4 1 (4.55%) 2nd Line Support
4 1 (4.55%) 2nd Line Support Engineer
4 1 (4.55%) Administrator
4 1 (4.55%) Analyst
4 1 (4.55%) Coordinator
4 1 (4.55%) Developer
4 1 (4.55%) IT Manager
4 1 (4.55%) IT Services Manager
4 1 (4.55%) Project Coordinator
4 1 (4.55%) Project Support Coordinator
4 1 (4.55%) Service Analyst
4 1 (4.55%) Service Manager
4 1 (4.55%) Service Transition Manager
4 1 (4.55%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (4.55%) REST
1 1 (4.55%) SOAP
Miscellaneous
1 1 (4.55%) CMDB
1 1 (4.55%) Security Operations Centre
Operating Systems
1 10 (45.45%) Mac OS
2 1 (4.55%) Windows
2 1 (4.55%) Windows Server
Processes & Methodologies
1 17 (77.27%) Customer Service
2 9 (40.91%) ITSM
2 9 (40.91%) Security Patching
2 9 (40.91%) Service Desk Management
3 8 (36.36%) ITIL
4 6 (27.27%) Case Management
4 6 (27.27%) Collaborative Working
5 3 (13.64%) Problem-Solving
5 3 (13.64%) Service Management
5 3 (13.64%) Stakeholder Management
6 2 (9.09%) Change Management
6 2 (9.09%) Project Management
7 1 (4.55%) Agile
7 1 (4.55%) Coaching
7 1 (4.55%) Cybersecurity
7 1 (4.55%) DevOps
7 1 (4.55%) Migration
7 1 (4.55%) Risk Management
7 1 (4.55%) Scrum
7 1 (4.55%) SDLC
Qualifications
1 10 (45.45%) ACSP
1 10 (45.45%) ACTC
2 6 (27.27%) Degree
2 6 (27.27%) ITIL Foundation Certificate
3 1 (4.55%) DBS Check
Quality Assurance & Compliance
1 6 (27.27%) ISO/IEC 27001
System Software
1 17 (77.27%) Active Directory
Systems Management
1 10 (45.45%) Jamf Pro
2 6 (27.27%) Microsoft Intune
3 1 (4.55%) SCCM
Vendors
1 19 (86.36%) ServiceNow
2 17 (77.27%) Microsoft
3 11 (50.00%) Apple
4 6 (27.27%) Citrix
5 1 (4.55%) Google