Service Delivery Contract Job Trends in Leeds

Service Delivery
West Yorkshire > Leeds

The table below provides summary statistics and contractor rates for jobs advertised in Leeds requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 60 56 64
Rank change year-on-year -4 +8 +19
Contract jobs citing Service Delivery 14 6 16
As % of all contract jobs in Leeds 1.94% 0.92% 1.59%
As % of the Processes & Methodologies category 2.18% 1.07% 1.77%
Number of daily rates quoted 11 2 12
10th Percentile £200 £178 £147
25th Percentile £220 £232 £421
Median daily rate (50th Percentile) £535 £321 £525
Median % change year-on-year +66.67% -38.86% -8.70%
75th Percentile £572 £411 £594
90th Percentile £588 £464 £646
West Yorkshire median daily rate £535 £500 £430
% change year-on-year +7.00% +16.28% -21.82%

All Process and Methodology Skills
Leeds

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 642 561 903
As % of all contract IT jobs advertised in Leeds 88.92% 85.65% 89.94%
Number of daily rates quoted 430 356 623
10th Percentile £300 £325 £325
25th Percentile £400 £406 £438
Median daily rate (50th Percentile) £500 £495 £525
Median % change year-on-year +1.01% -5.71% -
75th Percentile £575 £575 £625
90th Percentile £651 £650 £700
West Yorkshire median daily rate £500 £480 £520
% change year-on-year +4.17% -7.69% -0.95%
Number of hourly rates quoted 3 14 8
10th Percentile £25.10 £15.38 £18.50
25th Percentile £25.25 £20.13 £18.88
Median hourly rate £26.00 £30.00 £21.01
Median % change year-on-year -13.33% +42.81% -1.14%
75th Percentile £27.63 £38.75 £22.41
90th Percentile £28.30 £51.00 £35.23
West Yorkshire median hourly rate £22.14 £27.50 £20.35
% change year-on-year -19.49% +35.12% -3.08%

Service Delivery
Job Vacancy Trend in Leeds

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in Leeds.

Service Delivery job vacancy trend in Leeds

Service Delivery
Daily Rate Trend in Leeds

Contractor daily rate distribution trend for jobs in Leeds citing Service Delivery.

Contractor daily rate distribution trend for jobs in Leeds citing Service Delivery

Service Delivery
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Service Delivery in Leeds over the 6 months to 8 November 2025.

Daily rate histogram for Service Delivery in Leeds

Service Delivery
Hourly Rate Trend in Leeds

Contractor hourly rate distribution trend for jobs in Leeds citing Service Delivery.

Contractor hourly rate distribution trend for jobs in Leeds citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (14.29%) Microsoft Exchange
Applications
1 2 (14.29%) Microsoft Office
Business Applications
1 1 (7.14%) SystmOne
Cloud Services
1 3 (21.43%) AWS
1 3 (21.43%) Azure
1 3 (21.43%) Entra ID
1 3 (21.43%) Microsoft 365
Communications & Networking
1 2 (14.29%) VPN
2 1 (7.14%) DHCP
2 1 (7.14%) DNS
2 1 (7.14%) TCP/IP
Database & Business Intelligence
1 1 (7.14%) Electronic Patient Records
General
1 9 (64.29%) Social Skills
2 2 (14.29%) Analytical Skills
3 1 (7.14%) Documentation Skills
3 1 (7.14%) Legal
3 1 (7.14%) Public Sector
3 1 (7.14%) Retail
Job Titles
1 3 (21.43%) Delivery Director
1 3 (21.43%) IT Director
1 3 (21.43%) Service Delivery Director
1 3 (21.43%) Services Director
1 3 (21.43%) Support Engineer
2 2 (14.29%) 2nd Line Engineer
2 2 (14.29%) 2nd Line Support
2 2 (14.29%) 2nd Line Support Engineer
2 2 (14.29%) Project Manager
2 2 (14.29%) Support Manager
2 2 (14.29%) Transformation Manager
3 1 (7.14%) Analyst
3 1 (7.14%) Desktop Engineer
3 1 (7.14%) Desktop Support
3 1 (7.14%) Desktop Support Engineer
3 1 (7.14%) Development Manager
3 1 (7.14%) IT Manager
3 1 (7.14%) IT Support Engineer
3 1 (7.14%) Service Analyst
3 1 (7.14%) Service Manager
Miscellaneous
1 1 (7.14%) Management Information System
1 1 (7.14%) NHS
1 1 (7.14%) Security Operations Centre
1 1 (7.14%) Smartcard
Operating Systems
1 3 (21.43%) Mac OS
2 2 (14.29%) Windows
2 2 (14.29%) Windows Server
3 1 (7.14%) Windows 10
Processes & Methodologies
1 6 (42.86%) Agile
1 6 (42.86%) ITIL
1 6 (42.86%) ITSM
1 6 (42.86%) Project Management
2 5 (35.71%) Customer Service
2 5 (35.71%) Stakeholder Management
3 4 (28.57%) Continuous Improvement
3 4 (28.57%) Problem-Solving
3 4 (28.57%) Service Management
3 4 (28.57%) Stakeholder Engagement
4 3 (21.43%) Escalation Management
4 3 (21.43%) Project Delivery
4 3 (21.43%) Risk Management
4 3 (21.43%) Roadmaps
4 3 (21.43%) Service Delivery Management
4 3 (21.43%) Strategic Roadmap
4 3 (21.43%) Tech Ops
4 3 (21.43%) Technology Roadmap
5 2 (14.29%) DevOps
5 2 (14.29%) Strategic Thinking
Programming Languages
1 1 (7.14%) PowerShell
Qualifications
1 3 (21.43%) ACSP
1 3 (21.43%) ACTC
2 2 (14.29%) ITIL Foundation Certificate
2 2 (14.29%) PMI Certification
2 2 (14.29%) PMP
3 1 (7.14%) DBS Check
3 1 (7.14%) Degree
Quality Assurance & Compliance
1 1 (7.14%) ISO/IEC 27001
System Software
1 6 (42.86%) Active Directory
Systems Management
1 3 (21.43%) Jamf Pro
2 2 (14.29%) Microsoft Intune
2 2 (14.29%) SCCM
Vendors
1 8 (57.14%) ServiceNow
2 6 (42.86%) Microsoft
3 4 (28.57%) Apple
4 1 (7.14%) Citrix
4 1 (7.14%) Google