Service Delivery Contracts in Leeds

Service Delivery
West Yorkshire > Leeds

The table below provides summary statistics for contract job vacancies advertised in Leeds requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 43 36 63
Rank change year-on-year -7 +27 +21
Contract jobs citing Service Delivery 17 27 34
As % of all contract jobs advertised in Leeds 3.66% 3.38% 2.56%
As % of the Processes & Methodologies category 3.97% 3.90% 2.81%
Number of daily rates quoted 15 23 32
10th Percentile - - £450
25th Percentile £235 £513 £472
Median daily rate (50th Percentile) £400 £550 £563
Median % change year-on-year -27.27% -2.22% +12.50%
75th Percentile £456 - £703
90th Percentile £665 £600 £775
West Yorkshire median daily rate £400 £550 £588
% change year-on-year -27.27% -6.38% +30.56%

All Process and Methodology Skills
Leeds

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 428 692 1,211
As % of all contract IT jobs advertised in Leeds 92.04% 86.61% 91.05%
Number of daily rates quoted 282 421 872
10th Percentile £263 £300 £388
25th Percentile £350 £413 £463
Median daily rate (50th Percentile) £469 £500 £540
Median % change year-on-year -6.25% -7.41% +8.00%
75th Percentile £550 £586 £620
90th Percentile £638 £669 £700
West Yorkshire median daily rate £475 £500 £525
% change year-on-year -5.00% -4.76% +5.00%
Number of hourly rates quoted 10 24 12
10th Percentile £17.08 £11.75 £12.38
25th Percentile £31.54 £12.15 £16.87
Median hourly rate £41.00 £12.30 £58.25
Median % change year-on-year +233.33% -78.88% +158.37%
75th Percentile £98.08 £12.53 £70.00
90th Percentile £102.00 £14.82 -
West Yorkshire median hourly rate £27.50 £12.53 £25.25
% change year-on-year +119.47% -50.38% +40.28%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Contractor Daily Rate Trend in Leeds

3-month moving average daily rate quoted in jobs citing Service Delivery in Leeds.

Daily rate trend for Service Delivery in Leeds

Service Delivery
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Service Delivery in Leeds over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in Leeds

Service Delivery
Contractor Hourly Rate Trend in Leeds

3-month moving average hourly rates quoted in jobs citing Service Delivery in Leeds.

Hourly rate trend for Service Delivery in Leeds

Service Delivery
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Microsoft Exchange
Applications
1 5 (29.41%) Microsoft Office
Cloud Services
1 6 (35.29%) Entra ID
2 5 (29.41%) Microsoft 365
3 2 (11.76%) Amazon ECS
3 2 (11.76%) AWS
3 2 (11.76%) AWS CloudFormation
3 2 (11.76%) AWS Fargate
4 1 (5.88%) Amazon CloudWatch
4 1 (5.88%) Virtual Private Cloud
Communications & Networking
1 4 (23.53%) VPN
2 1 (5.88%) DNS
2 1 (5.88%) Internet
2 1 (5.88%) TCP/IP
2 1 (5.88%) Wireless
Database & Business Intelligence
1 2 (11.76%) MongoDB
Development Applications
1 2 (11.76%) GitLab
1 2 (11.76%) Jenkins
General
1 11 (64.71%) Social Skills
2 2 (11.76%) Analytical Skills
2 2 (11.76%) Public Sector
3 1 (5.88%) Legal
3 1 (5.88%) Presentation Skills
Job Titles
1 5 (29.41%) Support Engineer
1 5 (29.41%) Support Manager
2 4 (23.53%) Desktop Engineer
2 4 (23.53%) Desktop Support
2 4 (23.53%) Desktop Support Engineer
3 2 (11.76%) DevOps Engineer
4 1 (5.88%) 2nd Line Engineer
4 1 (5.88%) Analyst
4 1 (5.88%) Coordinator
4 1 (5.88%) Developer
4 1 (5.88%) DevOps Administrator
4 1 (5.88%) DevOps Developer
4 1 (5.88%) Digital Analyst
4 1 (5.88%) Project Coordinator
4 1 (5.88%) Senior
4 1 (5.88%) Senior DevOps
4 1 (5.88%) Senior DevOps Engineer
4 1 (5.88%) ServiceNow Administrator
4 1 (5.88%) ServiceNow Developer
4 1 (5.88%) ServiceNow Specialist
Libraries, Frameworks & Software Standards
1 2 (11.76%) cloud-init
1 2 (11.76%) Kafka
2 1 (5.88%) Keycloak
2 1 (5.88%) REST
2 1 (5.88%) SOAP
Miscellaneous
1 1 (5.88%) CMDB
1 1 (5.88%) Fat Client
1 1 (5.88%) PKI
1 1 (5.88%) Smartphone
1 1 (5.88%) Thin Client
1 1 (5.88%) Video Conferencing
Operating Systems
1 5 (29.41%) Mac OS
2 2 (11.76%) CentOS
2 2 (11.76%) Linux
2 2 (11.76%) Red Hat Enterprise Linux
2 2 (11.76%) Unix
3 1 (5.88%) Windows
Processes & Methodologies
1 11 (64.71%) Customer Service
2 8 (47.06%) ITSM
3 7 (41.18%) ITIL
4 5 (29.41%) Security Patching
4 5 (29.41%) Service Desk Management
5 4 (23.53%) Case Management
5 4 (23.53%) Collaborative Working
5 4 (23.53%) Service Management
6 3 (17.65%) DevOps
6 3 (17.65%) Problem-Solving
6 3 (17.65%) Project Management
7 2 (11.76%) Change Management
7 2 (11.76%) CI/CD
7 2 (11.76%) Continuous Integration
7 2 (11.76%) Data Sharing
7 2 (11.76%) Infrastructure as Code
7 2 (11.76%) Secrets Management
7 2 (11.76%) Stakeholder Management
8 1 (5.88%) Agile
8 1 (5.88%) Operations Management
Programming Languages
1 2 (11.76%) Bash
1 2 (11.76%) Go
1 2 (11.76%) Python
Qualifications
1 5 (29.41%) ACSP
1 5 (29.41%) ACTC
2 4 (23.53%) Degree
2 4 (23.53%) ITIL Foundation Certificate
2 4 (23.53%) SC Cleared
2 4 (23.53%) Security Cleared
3 1 (5.88%) AWS Certification
Quality Assurance & Compliance
1 4 (23.53%) ISO/IEC 27001
2 1 (5.88%) NCSC
System Software
1 10 (58.82%) Active Directory
2 1 (5.88%) Terminal Services
Systems Management
1 6 (35.29%) Jamf Pro
2 5 (29.41%) Microsoft Intune
3 2 (11.76%) Grafana
3 2 (11.76%) Kubernetes
3 2 (11.76%) Packer
3 2 (11.76%) Prometheus
3 2 (11.76%) Terraform
4 1 (5.88%) Consul
4 1 (5.88%) Istio
4 1 (5.88%) linkerd
4 1 (5.88%) Rancher
4 1 (5.88%) ZABBIX
Vendors
1 12 (70.59%) ServiceNow
2 10 (58.82%) Microsoft
3 5 (29.41%) Apple
3 5 (29.41%) Citrix
4 1 (5.88%) Okta
4 1 (5.88%) Splunk