Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Yorkshire > West Yorkshire
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 116 81 74
Rank change year-on-year -35 -7 -34
Contract jobs citing Service Management 30 78 105
As % of all contract IT jobs advertised in West Yorkshire 0.97% 2.47% 2.51%
As % of the Processes & Methodologies category 1.15% 2.92% 2.96%
Number of daily rates quoted 14 40 75
West Yorkshire median daily rate £425 £369 £400
Median daily rate % change year-on-year +15.25% -7.81% +6.67%
10th Percentile £354 £218 £113
90th Percentile £488 £563 £588
Yorkshire median daily rate £400 £375 £400
% change year-on-year +6.67% -6.25% +13.88%
Number of hourly rates quoted 5 13 14
West Yorkshire median hourly rate £16.00 £14.50 £15.00
Median hourly rate % change year-on-year +10.34% -3.33% +2.56%
10th Percentile £7.84 £8.48 £13.06
90th Percentile £21.43 £19.85 £21.35
Yorkshire median hourly rate £15.00 £14.50 £15.00
% change year-on-year +3.45% -3.33% -5.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Contract vacancies with a requirement for process or methodology skills 2,601 2,670 3,547
As % of all contract IT jobs advertised in West Yorkshire 84.12% 84.57% 84.73%
Number of daily rates quoted 1,764 1,743 2,383
West Yorkshire median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +6.16%
10th Percentile £263 £262 £266
90th Percentile £550 £539 £560
Yorkshire median daily rate £400 £400 £388
% change year-on-year - +3.23% +10.71%
Number of hourly rates quoted 72 70 104
West Yorkshire median hourly rate £16.00 £14.50 £15.36
Median hourly rate % change year-on-year +10.34% -5.57% +5.90%
10th Percentile £9.81 £10.19 £9.99
90th Percentile £40.00 £29.55 £27.51
Yorkshire median hourly rate £17.50 £14.81 £15.00
% change year-on-year +18.18% -1.28% -

Service Management
Job Vacancy Trend in West Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in West Yorkshire.

Contractor daily rate trend for Service Management in West Yorkshire

Service Management
Contractor Daily Rate Histogram in West Yorkshire

The daily rate distribution of IT jobs citing Service Management in West Yorkshire over the 6 months to 23 January 2018.

Contractor daily rate histogram for Service Management in West Yorkshire

Service Management
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in West Yorkshire.

Contractor hourly rate trend for Service Management in West Yorkshire

Service Management
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing Service Management in West Yorkshire over the 6 months to 23 January 2018.

Contractor hourly rate histogram for Service Management in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -17 24 £425 +30.77% 20
Brighouse +3 2 - -
Bradford -2 1 - - 4
Service Management
Yorkshire

For the 6 months to 23 January 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Yorkshire region with a requirement for Service Management.

1 14 (46.67%) ITIL
2 7 (23.33%) Active Directory
2 7 (23.33%) Service Delivery
2 7 (23.33%) Finance
2 7 (23.33%) Stakeholder Management
2 7 (23.33%) Incident Management
2 7 (23.33%) Change Control
3 6 (20.00%) DevOps
4 5 (16.67%) ServiceNow
4 5 (16.67%) Asset Management
4 5 (16.67%) Change Management
4 5 (16.67%) ITSM
4 5 (16.67%) Project Management
4 5 (16.67%) Windows
4 5 (16.67%) Microsoft Excel
4 5 (16.67%) Microsoft
5 4 (13.33%) Microsoft Office
5 4 (13.33%) Web Services
5 4 (13.33%) Telecoms
5 4 (13.33%) Agile Software Development
5 4 (13.33%) VMware
5 4 (13.33%) VMware Infrastructure
5 4 (13.33%) Microsoft Azure
6 3 (10.00%) Amazon AWS
6 3 (10.00%) Supplier Management
6 3 (10.00%) Citrix Presentation Server
6 3 (10.00%) Jenkins
6 3 (10.00%) ITIL V3
6 3 (10.00%) Splunk
6 3 (10.00%) Continuous Improvement

Service Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) SharePoint
2 1 (3.33%) Confluence
2 1 (3.33%) MS Exchange
2 1 (3.33%) Mule
Applications
1 5 (16.67%) Microsoft Excel
2 4 (13.33%) Microsoft Office
Business Applications
1 1 (3.33%) Dynamics AX
Cloud Services
1 4 (13.33%) Microsoft Azure
2 3 (10.00%) Amazon AWS
3 2 (6.67%) SaaS
4 1 (3.33%) Cloud Computing
4 1 (3.33%) Dynamics 365
4 1 (3.33%) IaaS
4 1 (3.33%) PaaS
4 1 (3.33%) Slack
Communications & Networking
1 3 (10.00%) Intranet
2 2 (6.67%) HTTP
2 2 (6.67%) SSL
3 1 (3.33%) Internet
3 1 (3.33%) LAN
3 1 (3.33%) SAN
3 1 (3.33%) VLAN
3 1 (3.33%) WAN
Database & Business Intelligence
1 1 (3.33%) MongoDB
Development Applications
1 3 (10.00%) Jenkins
2 2 (6.67%) Maven
3 1 (3.33%) Burp Suite
3 1 (3.33%) Git (software)
3 1 (3.33%) HP UFT
3 1 (3.33%) JIRA
3 1 (3.33%) JMeter
3 1 (3.33%) LoadRunner
General
1 7 (23.33%) Finance
2 4 (13.33%) Telecoms
3 2 (6.67%) Publishing
4 1 (3.33%) Banking
Job Titles
1 5 (16.67%) Consultant
1 5 (16.67%) Service Manager
2 4 (13.33%) Delivery Manager
3 3 (10.00%) Analyst
3 3 (10.00%) Management Consultant
3 3 (10.00%) Service Management Officer
3 3 (10.00%) Services Delivery Manager
3 3 (10.00%) Support Officer
4 2 (6.67%) Facilitator
4 2 (6.67%) Implementation Manager
4 2 (6.67%) ITIL Implementation Manager
4 2 (6.67%) ITIL Manager
4 2 (6.67%) ITIL Service Delivery Manager
4 2 (6.67%) ITIL Service Manager
4 2 (6.67%) Junior
4 2 (6.67%) Junior Facilitator
4 2 (6.67%) Project Manager
4 2 (6.67%) Service Implementation Manager
4 2 (6.67%) Service Management Consultant
5 1 (3.33%) Agile Development Manager
Libraries, Frameworks & Software Standards
1 4 (13.33%) Web Services
2 1 (3.33%) .NET
2 1 (3.33%) REST
2 1 (3.33%) Velocity
Miscellaneous
1 1 (3.33%) Client/Server
1 1 (3.33%) Data Centre
1 1 (3.33%) Management Information System
Operating Systems
1 5 (16.67%) Windows
2 2 (6.67%) Windows Server
3 1 (3.33%) Windows 8
3 1 (3.33%) Windows Server 2003
3 1 (3.33%) Windows Server 2012
3 1 (3.33%) Windows XP
Processes & Methodologies
1 14 (46.67%) ITIL
2 7 (23.33%) Change Control
2 7 (23.33%) Incident Management
2 7 (23.33%) Service Delivery
2 7 (23.33%) Stakeholder Management
3 6 (20.00%) DevOps
4 5 (16.67%) Asset Management
4 5 (16.67%) Change Management
4 5 (16.67%) ITSM
4 5 (16.67%) Project Management
5 4 (13.33%) Agile Software Development
6 3 (10.00%) Continuous Improvement
6 3 (10.00%) ITIL V3
6 3 (10.00%) Supplier Management
6 3 (10.00%) Ticket Management
7 2 (6.67%) Business Analysis
7 2 (6.67%) Load Balancing
7 2 (6.67%) Performance Management
7 2 (6.67%) Problem Management
7 2 (6.67%) SFIA
Programming Languages
1 2 (6.67%) Bash Shell
1 2 (6.67%) Java
2 1 (3.33%) SQL
Qualifications
1 2 (6.67%) Degree
2 1 (3.33%) ACCA
2 1 (3.33%) APMG
2 1 (3.33%) ITIL Certification
2 1 (3.33%) Master's Degree
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 2 (6.67%) QA
2 1 (3.33%) SLA
2 1 (3.33%) WCAG
System Software
1 7 (23.33%) Active Directory
2 4 (13.33%) VMware Infrastructure
3 3 (10.00%) Citrix Presentation Server
4 1 (3.33%) Hyper-V
Systems Management
1 1 (3.33%) Nessus
1 1 (3.33%) SCCM
Vendors
1 5 (16.67%) Microsoft
1 5 (16.67%) ServiceNow
2 4 (13.33%) VMware
3 3 (10.00%) Citrix
3 3 (10.00%) HP
3 3 (10.00%) Splunk
4 2 (6.67%) AppDynamics
5 1 (3.33%) Dell
5 1 (3.33%) JD Edwards
5 1 (3.33%) SAP
5 1 (3.33%) Sun
5 1 (3.33%) Wyse