The following table provides summary statistics for contract job vacancies advertised in West Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 26 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Yorkshire / West Yorkshire
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 69 82 40
Rank change year-on-year +13 -42  
Contract jobs citing Service Management 26 32 83
As % of all contract IT jobs advertised in West Yorkshire 1.90% 1.58% 4.12%
As % of the Processes & Methodologies category 2.20% 1.86% 4.77%
Number of daily rates quoted 12 21 68
Median daily rate £428 £438 £340
Median daily rate % change year-on-year -2.28% +28.67%  
90% offered a daily rate of more than £401 £338 £220
10% offered a daily rate of more than £473 £525 £463
UK excluding London median daily rate £425 £400 £365
% change year-on-year +6.25% +9.58%  
Number of hourly rates quoted 7 2 3
Median hourly rate £8.82 £14.50 £16.72
Median hourly rate % change year-on-year -39.17% -13.27%  
UK excluding London median hourly rate £16.75 £14.50 £13.35
% change year-on-year +15.51% +8.61%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
West Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1183 1716 1741
As % of all contract IT job vacancies advertised in West Yorkshire 86.22% 84.53% 86.49%
Number of daily rates quoted 804 1218 1108
Median daily rate £413 £425 £375
Median daily rate % change year-on-year -2.94% +13.33%  
90% offered a daily rate of more than £300 £313 £260
10% offered a daily rate of more than £550 £558 £475
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 21 32 39
Median hourly rate £10.89 £13.00 £18.00
Median hourly rate % change year-on-year -16.26% -27.77%  
90% offered a hourly rate of more than £8.79 £9.00 £10.30
10% offered a hourly rate of more than £40.00 £19.85 £35.50
UK excluding London median hourly rate £37.00 £36.00 £30.75
% change year-on-year +2.77% +17.07%  

Service Management
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Contractor Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in West Yorkshire.

Contractor daily rate trend for Service Management in West Yorkshire

Service Management
Contractor Daily Rate Histogram in West Yorkshire

The daily rate distribution of IT jobs citing Service Management in West Yorkshire over the 3 months to 26 April 2017.

Contractor daily rate histogram for Service Management in West Yorkshire

Service Management
Contractor Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in West Yorkshire.

Contractor hourly rate trend for Service Management in West Yorkshire

Service Management
Contractor Hourly Rate Histogram in West Yorkshire

The hourly rate distribution of IT jobs citing Service Management in West Yorkshire over the 3 months to 26 April 2017.

Contractor hourly rate histogram for Service Management in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +14 12 £430 -9.47% 4
Brighouse - 6 - -
Halifax +3 4 £425 -1.04%
Bradford - 4 - - 2
Wakefield 0 1 - -
Service Management
Yorkshire

For the 6 months to 26 April 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Service Management.

1 32 (58.18%) ITIL
2 22 (40.00%) Finance
3 21 (38.18%) ITSM
4 19 (34.55%) Service Delivery
5 11 (20.00%) Banking
6 10 (18.18%) Change Management
7 8 (14.55%) Project Management
7 8 (14.55%) Agile Software Development
7 8 (14.55%) DevOps
7 8 (14.55%) Service Design
8 7 (12.73%) ITIL V3
8 7 (12.73%) Mainframe
9 6 (10.91%) Microsoft
9 6 (10.91%) NHS
9 6 (10.91%) Microsoft Excel
9 6 (10.91%) Stakeholder Management
9 6 (10.91%) Incident Management
9 6 (10.91%) Service Continuity Management
9 6 (10.91%) Customer Requirements
10 5 (9.09%) Problem Management
10 5 (9.09%) SLA
11 4 (7.27%) Tivoli
11 4 (7.27%) RACF
11 4 (7.27%) Windows
11 4 (7.27%) Java
11 4 (7.27%) Microsoft Office
11 4 (7.27%) Web Services
11 4 (7.27%) Supplier Management
11 4 (7.27%) Data Analysis
11 4 (7.27%) Business Analysis

Service Management
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.64%) Confluence
Applications
1 6 (10.91%) Microsoft Excel
2 4 (7.27%) Microsoft Office
Cloud Services
1 1 (1.82%) Cloud Computing
1 1 (1.82%) GitHub
1 1 (1.82%) Office 365
1 1 (1.82%) SaaS
Communications & Networking
1 3 (5.45%) FTP
2 2 (3.64%) Intranet
2 2 (3.64%) SMS
3 1 (1.82%) Internet
3 1 (1.82%) VoIP
Database & Business Intelligence
1 2 (3.64%) Big Data
Development Applications
1 3 (5.45%) Jenkins
2 2 (3.64%) FitNesse
2 2 (3.64%) Git (software)
2 2 (3.64%) JIRA
2 2 (3.64%) JUnit
2 2 (3.64%) NUnit
2 2 (3.64%) Selenium
3 1 (1.82%) Cucumber
3 1 (1.82%) Hudson
General
1 22 (40.00%) Finance
2 11 (20.00%) Banking
3 3 (5.45%) Telecoms
4 1 (1.82%) Financial Institution
Job Titles
1 14 (25.45%) Analyst
2 10 (18.18%) Service Analyst
3 8 (14.55%) Service Manager
4 7 (12.73%) Service Desk Analyst
5 4 (7.27%) Consultant
5 4 (7.27%) Developer
5 4 (7.27%) IT Manager
6 3 (5.45%) IT Analyst
6 3 (5.45%) ITIL Manager
6 3 (5.45%) Mainframe Specialist
6 3 (5.45%) Senior Manager
6 3 (5.45%) Technical Specialist
6 3 (5.45%) Transition Manager
7 2 (3.64%) Asset Management Analyst
7 2 (3.64%) Incident and Problem Analyst
7 2 (3.64%) Major Incident Analyst
7 2 (3.64%) Monitoring Analyst
7 2 (3.64%) RACF Specialist
7 2 (3.64%) Tivoli Analyst
7 2 (3.64%) z/OS Developer
Libraries, Frameworks & Software Standards
1 4 (7.27%) Web Services
2 3 (5.45%) ISPF
2 3 (5.45%) Middleware
3 2 (3.64%) Apache CXF
3 2 (3.64%) REST
3 2 (3.64%) RESTful
3 2 (3.64%) SOAP
Miscellaneous
1 7 (12.73%) Mainframe
2 6 (10.91%) NHS
3 3 (5.45%) CMDB
3 3 (5.45%) iSeries
3 3 (5.45%) Tandem
4 2 (3.64%) Analytical Skills
4 2 (3.64%) Data Centre
4 2 (3.64%) User Experience
4 2 (3.64%) Virtual Team
5 1 (1.82%) Blackberry
5 1 (1.82%) CCTV
5 1 (1.82%) Driving Licence
5 1 (1.82%) Mobile App
5 1 (1.82%) PACS
Operating Systems
1 4 (7.27%) Windows
2 3 (5.45%) Unix
2 3 (5.45%) zOS
3 2 (3.64%) Android
3 2 (3.64%) Apple iOS
4 1 (1.82%) Windows 2000
4 1 (1.82%) Windows NT
4 1 (1.82%) Windows XP
Processes & Methodologies
1 32 (58.18%) ITIL
2 21 (38.18%) ITSM
3 19 (34.55%) Service Delivery
4 10 (18.18%) Change Management
5 8 (14.55%) Agile Software Development
5 8 (14.55%) DevOps
5 8 (14.55%) Project Management
5 8 (14.55%) Service Design
6 7 (12.73%) ITIL V3
7 6 (10.91%) Customer Requirements
7 6 (10.91%) Incident Management
7 6 (10.91%) Service Continuity Management
7 6 (10.91%) Stakeholder Management
8 5 (9.09%) Problem Management
9 4 (7.27%) Asset Management
9 4 (7.27%) Business Analysis
9 4 (7.27%) Data Analysis
9 4 (7.27%) SDLC
9 4 (7.27%) Supplier Management
9 4 (7.27%) TDD
Programming Languages
1 4 (7.27%) Java
2 3 (5.45%) JCL
3 2 (3.64%) Apple Swift
3 2 (3.64%) Objective-C
4 1 (1.82%) ABAP
Qualifications
1 3 (5.45%) ITIL Certification
2 1 (1.82%) CTC Cleared
2 1 (1.82%) Degree
2 1 (1.82%) ISEB
2 1 (1.82%) MCP
2 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 5 (9.09%) SLA
2 3 (5.45%) QA
System Software
1 4 (7.27%) ACF2
1 4 (7.27%) RACF
2 3 (5.45%) Time Sharing Option
Systems Management
1 4 (7.27%) Tivoli
1 4 (7.27%) zSecure
2 1 (1.82%) Graphite
2 1 (1.82%) NetIQ Identity Manager
2 1 (1.82%) Opsview
Vendors
1 6 (10.91%) Microsoft
2 3 (5.45%) Axway
2 3 (5.45%) IBM
2 3 (5.45%) IBM Sterling
2 3 (5.45%) ServiceNow
3 2 (3.64%) Oracle
4 1 (1.82%) BMC
4 1 (1.82%) NetIQ
4 1 (1.82%) Remedy
4 1 (1.82%) SAP