Service Management Contracts in West Yorkshire

Service Management
Yorkshire > West Yorkshire

The table below provides summary statistics for contract job vacancies advertised in West Yorkshire requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 21 39 54
Rank change year-on-year +18 +15 +24
Contract jobs citing Service Management 41 37 46
As % of all contract jobs advertised in West Yorkshire 7.40% 3.72% 2.83%
As % of the Processes & Methodologies category 8.07% 4.25% 3.10%
Number of daily rates quoted 15 26 36
10th Percentile £228 £466 £309
25th Percentile £278 £513 £400
Median daily rate (50th Percentile) £425 £550 £500
Median % change year-on-year -22.73% +10.00% +14.29%
75th Percentile £488 - £575
90th Percentile £560 £625 £606
Yorkshire median daily rate £425 £550 £500
% change year-on-year -22.73% +10.00% +6.95%
Number of hourly rates quoted 6 4 1
Median hourly rate £22.14 £12.53 £17.24
Median % change year-on-year +76.70% -27.32% -37.31%
Yorkshire median hourly rate £22.14 £12.53 £17.24
% change year-on-year +76.70% -27.32% -18.39%

All Process and Methodology Skills
West Yorkshire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West Yorkshire.

Contract vacancies with a requirement for process or methodology skills 508 870 1,485
As % of all contract IT jobs advertised in West Yorkshire 91.70% 87.53% 91.33%
Number of daily rates quoted 324 510 1,018
10th Percentile £263 £300 £350
25th Percentile £363 £404 £450
Median daily rate (50th Percentile) £475 £500 £525
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £550 £577 £600
90th Percentile £643 £657 £700
Yorkshire median daily rate £475 £475 £525
% change year-on-year - -9.52% +8.81%
Number of hourly rates quoted 17 35 16
10th Percentile £20.11 £11.91 £12.58
25th Percentile £22.14 £12.15 £15.10
Median hourly rate £27.50 £12.53 £25.25
Median % change year-on-year +119.47% -50.38% +40.28%
75th Percentile £41.50 £15.20 £65.31
90th Percentile £99.93 £41.35 £70.00
Yorkshire median hourly rate £21.24 £13.50 £10.63
% change year-on-year +57.33% +27.00% -39.74%

Service Management
Job Vacancy Trend in West Yorkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Contractor Daily Rate Trend in West Yorkshire

3-month moving average daily rate quoted in jobs citing Service Management in West Yorkshire.

Daily rate trend for Service Management in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

Daily rate distribution for jobs citing Service Management in West Yorkshire over the 6 months to 2 May 2025.

Daily rate histogram for Service Management in West Yorkshire

Service Management
Contractor Hourly Rate Trend in West Yorkshire

3-month moving average hourly rates quoted in jobs citing Service Management in West Yorkshire.

Hourly rate trend for Service Management in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leeds +5 35 £425 -22.73% 12
Bradford - 6 - - 1
Service Management
Yorkshire

Service Management
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.44%) Microsoft Exchange
Applications
1 15 (36.59%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Cloud Services
1 14 (34.15%) Microsoft 365
2 13 (31.71%) Entra ID
Communications & Networking
1 1 (2.44%) Wireless
General
1 22 (53.66%) Social Skills
2 19 (46.34%) Inclusion and Diversity
3 15 (36.59%) Retail
4 6 (14.63%) Police
5 4 (9.76%) Telecoms
6 3 (7.32%) Analytical Skills
7 1 (2.44%) Banking
7 1 (2.44%) Documentation Skills
7 1 (2.44%) Finance
7 1 (2.44%) Legal
7 1 (2.44%) Manufacturing
7 1 (2.44%) Public Sector
Job Titles
1 13 (31.71%) Support Manager
2 12 (29.27%) 1st Line Support
3 9 (21.95%) IT Manager
4 8 (19.51%) 1st Line Support Manager
4 8 (19.51%) IT Support
4 8 (19.51%) IT Support Manager
4 8 (19.51%) Service Manager
5 7 (17.07%) Analyst
6 6 (14.63%) Support Analyst
7 5 (12.20%) Contracts Manager
7 5 (12.20%) Support Assistant
8 2 (4.88%) 2nd Line Engineer
8 2 (4.88%) 2nd Line Support
8 2 (4.88%) 2nd Line Support Engineer
8 2 (4.88%) Architect
8 2 (4.88%) Support Engineer
9 1 (2.44%) 2nd Line Desktop Support Engineer
9 1 (2.44%) DevOps Developer
9 1 (2.44%) Mobile Engineer
9 1 (2.44%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (2.44%) REST
1 1 (2.44%) SOAP
Miscellaneous
1 14 (34.15%) Smartphone
2 13 (31.71%) iPhone
3 2 (4.88%) CMDB
4 1 (2.44%) Data Centre
4 1 (2.44%) Legacy Systems
4 1 (2.44%) Mainframe
4 1 (2.44%) Management Information System
4 1 (2.44%) Replication
Operating Systems
1 13 (31.71%) Mac OS
2 2 (4.88%) Windows
3 1 (2.44%) HPUX
3 1 (2.44%) Linux
3 1 (2.44%) Red Hat Enterprise Linux
3 1 (2.44%) Solaris
Processes & Methodologies
1 29 (70.73%) ITIL
2 26 (63.41%) ITSM
3 24 (58.54%) Customer Service
4 19 (46.34%) Incident Management
5 13 (31.71%) Mobile Device Management
6 12 (29.27%) Problem-Solving
7 7 (17.07%) Continuous Improvement
7 7 (17.07%) Decision-Making
8 6 (14.63%) Information Security
8 6 (14.63%) Performance Measurement
8 6 (14.63%) Stakeholder Management
9 5 (12.20%) SIAM
10 4 (9.76%) Change Management
10 4 (9.76%) Service Delivery
11 3 (7.32%) Project Management
11 3 (7.32%) Stakeholder Engagement
12 2 (4.88%) DevOps
12 2 (4.88%) Major Incident Management
12 2 (4.88%) Problem Management
12 2 (4.88%) Requirements Gathering
Qualifications
1 2 (4.88%) ITIL Foundation Certificate
1 2 (4.88%) SC Cleared
1 2 (4.88%) Security Cleared
2 1 (2.44%) Degree
Quality Assurance & Compliance
1 6 (14.63%) SLA
2 1 (2.44%) PMO
2 1 (2.44%) QA
System Software
1 14 (34.15%) Active Directory
Systems Management
1 13 (31.71%) Jamf Pro
Vendors
1 24 (58.54%) ServiceNow
2 14 (34.15%) Microsoft
3 13 (31.71%) Apple
4 1 (2.44%) BMC
4 1 (2.44%) IBM
4 1 (2.44%) Sun
4 1 (2.44%) Unisys