1st/2nd Line Support Contracts in London

1st/2nd Line Support
England > London

The median 1st/2nd Line Support daily rate in London is £200, according to job vacancies posted in the 6 months leading up to 22 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Aug 2025
Same period 2024 Same period 2023
Rank 357 364 430
Rank change year-on-year +7 +66 +111
DemandTrendContract jobs requiring a 1st/2nd Line Support 9 19 33
As % of all contract jobs advertised in London 0.067% 0.12% 0.14%
As % of the Job Titles category 0.072% 0.12% 0.15%
Number of daily rates quoted 3 13 23
10th Percentile £172 £126 £135
25th Percentile £183 £156 £168
Median daily rate (50th Percentile) £200 £190 £200
Median % change year-on-year +5.26% -5.00% -10.11%
75th Percentile £265 £215 £232
90th Percentile £304 £246 £360
England median daily rate £181 £180 £190
% change year-on-year +0.69% -5.26% +8.57%
Number of hourly rates quoted 3 1 1
Median hourly rate £24.00 £24.18 £26.00
Median % change year-on-year -0.74% -7.00% +28.68%
England median hourly rate £24.00 £24.34 £20.00
% change year-on-year -1.40% +21.70% +11.11%

All DemandTrendContract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

DemandTrendContract vacancies in London with a recognized job title 12,473 15,272 21,808
% of contract IT jobs with a recognized job title 92.95% 94.05% 94.54%
Number of daily rates quoted 8,393 10,641 16,002
10th Percentile £325 £350 £358
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £540 £550 £575
Median % change year-on-year -1.82% -4.35% -
75th Percentile £675 £688 £700
90th Percentile £775 £800 £800
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 207 198 234
10th Percentile £17.98 £17.88 £18.50
25th Percentile £23.00 £22.00 £22.56
Median hourly rate £29.07 £33.29 £37.42
Median % change year-on-year -12.66% -11.05% +8.24%
75th Percentile £49.63 £54.69 £63.94
90th Percentile £65.00 £71.88 £79.25
England median hourly rate £25.15 £45.00 £42.50
% change year-on-year -44.11% +5.88% +65.50%

1st/2nd Line Support
Job Vacancy Trend in London

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 1st/2nd Line Support in London

1st/2nd Line Support
Daily Rate Trend in London

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in London.

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in London

1st/2nd Line Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing 1st/2nd Line Support in London over the 6 months to 22 August 2025.

Daily rate histogram for 1st/2nd Line Support in London

1st/2nd Line Support
Hourly Rate Trend in London

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in London.

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in London

1st/2nd Line Support
DemandTrendContract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the London region over the 6 months to 22 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London 0 2 £200 -
1st/2nd Line Support
England

1st/2nd Line Support Skill Set
Top 28 Co-occurring Skills and Capabilities in London

For the 6 months to 22 August 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 1st/2nd Line Support in the job title.

1 8 (88.89%) Active Directory
2 7 (77.78%) Windows
2 7 (77.78%) Microsoft
3 6 (66.67%) Microsoft 365
4 4 (44.44%) Windows 10
5 3 (33.33%) Entra ID
6 2 (22.22%) Microsoft Exchange
6 2 (22.22%) Inclusion and Diversity
7 1 (11.11%) Customer Service
7 1 (11.11%) Proactive Monitoring
7 1 (11.11%) Proactive Maintenance
7 1 (11.11%) Social Skills
7 1 (11.11%) DHCP
7 1 (11.11%) DNS
7 1 (11.11%) Cisco
7 1 (11.11%) Citrix
7 1 (11.11%) Cisco Certification
7 1 (11.11%) Internet
7 1 (11.11%) CCNA
7 1 (11.11%) Asset Management
7 1 (11.11%) Windows Server 2008
7 1 (11.11%) Wi-Fi
7 1 (11.11%) Finance
7 1 (11.11%) Cybersecurity
7 1 (11.11%) User Experience
7 1 (11.11%) Mac OS
7 1 (11.11%) Windows 7
7 1 (11.11%) Azure

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Microsoft Exchange
Cloud Services
1 6 (66.67%) Microsoft 365
2 3 (33.33%) Entra ID
3 1 (11.11%) Azure
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) Internet
1 1 (11.11%) Wi-Fi
General
1 2 (22.22%) Inclusion and Diversity
2 1 (11.11%) Finance
2 1 (11.11%) Social Skills
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows 10
3 1 (11.11%) Mac OS
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 1 (11.11%) Asset Management
1 1 (11.11%) Customer Service
1 1 (11.11%) Cybersecurity
1 1 (11.11%) Proactive Maintenance
1 1 (11.11%) Proactive Monitoring
1 1 (11.11%) User Experience
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
System Software
1 8 (88.89%) Active Directory
Vendors
1 7 (77.78%) Microsoft
2 1 (11.11%) Cisco
2 1 (11.11%) Citrix