Service Desk Analyst Jobs in Merseyside

Service Desk Analyst
North West > Merseyside

As of 20 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Analyst salary in Merseyside.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 56 71 95
Rank change year-on-year +15 +24 -16
Permanent jobs requiring a Service Desk Analyst 6 25 6
As % of all permanent jobs advertised in Merseyside 1.33% 1.90% 0.56%
As % of the Job Titles category 1.62% 2.00% 0.70%
Number of salaries quoted 0 21 6
10th Percentile - £21,250 £21,000
25th Percentile - £22,750 £21,250
Median annual salary (50th Percentile) - £24,000 £23,500
Median % change year-on-year - +2.13% -
75th Percentile - £25,000 £24,750
90th Percentile - £28,000 £24,875
North West median annual salary £28,000 £23,500 £25,000
% change year-on-year +19.15% -6.00% +6.38%

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 370 1,247 856
% of permanent jobs with a recognized job title 81.86% 94.83% 80.00%
Number of salaries quoted 193 875 428
10th Percentile £25,750 £25,500 £26,750
25th Percentile £31,250 £32,500 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £45,750
Median % change year-on-year +5.88% -7.10% -3.68%
75th Percentile £61,250 £57,500 £60,000
90th Percentile £76,000 £77,500 £70,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Service Desk Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Service Desk Analyst in Merseyside.

Salary trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Merseyside region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +28 6 - -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 29 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 20 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Service Desk Analyst in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) SharePoint
1 6 (100.00%) Microsoft
1 6 (100.00%) Microsoft 365
1 6 (100.00%) Customer Service
2 5 (83.33%) ITIL
2 5 (83.33%) Creative Thinking
2 5 (83.33%) ServiceNow
2 5 (83.33%) Mentoring
2 5 (83.33%) Coaching
2 5 (83.33%) Mimecast
2 5 (83.33%) Windows 10
2 5 (83.33%) Active Directory
2 5 (83.33%) Sophos
2 5 (83.33%) Management Information System
2 5 (83.33%) Workflow
2 5 (83.33%) Finance
2 5 (83.33%) Agile
2 5 (83.33%) Incident Management
2 5 (83.33%) SCCM
2 5 (83.33%) Cloud Computing
2 5 (83.33%) Azure
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Service Delivery
3 1 (16.67%) Firewall
3 1 (16.67%) Windows Server
3 1 (16.67%) Decision-Making
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Cybersecurity

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (100.00%) SharePoint
Cloud Services
1 6 (100.00%) Microsoft 365
2 5 (83.33%) Azure
2 5 (83.33%) Cloud Computing
2 5 (83.33%) Mimecast
Communications & Networking
1 1 (16.67%) Firewall
General
1 5 (83.33%) Finance
Miscellaneous
1 5 (83.33%) Management Information System
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows 10
3 1 (16.67%) Windows Server
Processes & Methodologies
1 6 (100.00%) Customer Service
2 5 (83.33%) Agile
2 5 (83.33%) Coaching
2 5 (83.33%) Creative Thinking
2 5 (83.33%) Incident Management
2 5 (83.33%) ITIL
2 5 (83.33%) Mentoring
2 5 (83.33%) Workflow
3 1 (16.67%) Continuous Improvement
3 1 (16.67%) Cybersecurity
3 1 (16.67%) Decision-Making
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Service Delivery
System Software
1 5 (83.33%) Active Directory
Systems Management
1 5 (83.33%) SCCM
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) ServiceNow
2 5 (83.33%) Sophos