ITIL Contracts in Merseyside

ITIL (Information Technology Infrastructure Library)
North West > Merseyside

The table below provides summary statistics for contract job vacancies advertised in Merseyside requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 5 16 7
Rank change year-on-year +11 -9 +4
Contract jobs citing ITIL 32 17 70
As % of all contract jobs advertised in Merseyside 19.05% 7.46% 20.47%
As % of the Processes & Methodologies category 24.06% 9.50% 23.33%
Number of daily rates quoted 19 11 56
10th Percentile £143 - £381
25th Percentile £150 £213 £413
Median daily rate (50th Percentile) £175 £225 £475
Median % change year-on-year -22.22% -52.63% +9.51%
75th Percentile £428 £264 £550
90th Percentile £560 £515 £675
North West median daily rate £350 £487 £484
% change year-on-year -28.06% +0.52% +11.33%
Number of hourly rates quoted 1 2 3
10th Percentile - £16.40 -
25th Percentile - £16.63 £16.25
Median hourly rate £13.70 £18.00 £17.50
Median % change year-on-year -23.89% +2.86% -
75th Percentile - £19.13 £19.00
90th Percentile - £19.20 £19.15
North West median hourly rate £35.50 £29.72 £42.50
% change year-on-year +19.45% -30.08% +136.11%

All Process and Methodology Skills
Merseyside

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Merseyside.

Contract vacancies with a requirement for process or methodology skills 133 179 300
As % of all contract IT jobs advertised in Merseyside 79.17% 78.51% 87.72%
Number of daily rates quoted 81 90 229
10th Percentile £143 £145 £313
25th Percentile £203 £242 £400
Median daily rate (50th Percentile) £425 £400 £500
Median % change year-on-year +6.25% -20.00% +14.29%
75th Percentile £545 £494 £550
90th Percentile £649 £603 £689
North West median daily rate £475 £500 £500
% change year-on-year -5.00% - +5.26%
Number of hourly rates quoted 9 26 8
10th Percentile £13.28 - £16.23
25th Percentile - £15.50 £16.25
Median hourly rate £17.44 £20.31 £18.00
Median % change year-on-year -14.11% +12.81% +48.42%
75th Percentile £20.00 £34.32 £23.75
90th Percentile £25.22 £37.18 £25.63
North West median hourly rate £31.88 £21.00 £35.00
% change year-on-year +51.81% -40.00% +70.82%

ITIL
Job Vacancy Trend in Merseyside

Job postings citing ITIL as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for ITIL in Merseyside

ITIL
Contractor Daily Rate Trend in Merseyside

3-month moving average daily rate quoted in jobs citing ITIL in Merseyside.

Daily rate trend for ITIL in Merseyside

ITIL
Daily Rate Histogram in Merseyside

Daily rate distribution for jobs citing ITIL in Merseyside over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in Merseyside

ITIL
Contractor Hourly Rate Trend in Merseyside

3-month moving average hourly rates quoted in jobs citing ITIL in Merseyside.

Hourly rate trend for ITIL in Merseyside

ITIL
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Merseyside region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +10 21 £175 -22.22% 5
Southport - 8 £523 -
Prescot - 3 £215 -
ITIL
North West

ITIL
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.00%) SharePoint
2 3 (9.38%) Microsoft Exchange
Applications
1 5 (15.63%) Microsoft Office
Cloud Services
1 14 (43.75%) Microsoft 365
2 5 (15.63%) Azure
2 5 (15.63%) Entra ID
3 1 (3.13%) GCP
3 1 (3.13%) Google Workspace
Communications & Networking
1 5 (15.63%) Firewall
2 3 (9.38%) Internet
2 3 (9.38%) iSCSI
2 3 (9.38%) LAN
2 3 (9.38%) Remote Desktop
2 3 (9.38%) WAN
2 3 (9.38%) Wi-Fi
2 3 (9.38%) Wireless
3 1 (3.13%) VoIP
Database & Business Intelligence
1 5 (15.63%) SQL Server
2 2 (6.25%) InterSystems Cache
Development Applications
1 3 (9.38%) Jenkins
General
1 14 (43.75%) Social Skills
2 6 (18.75%) Finance
3 5 (15.63%) Public Sector
4 4 (12.50%) Analytical Skills
4 4 (12.50%) Presentation Skills
5 3 (9.38%) Banking
6 2 (6.25%) Military
7 1 (3.13%) Inclusion and Diversity
Job Titles
1 13 (40.63%) Analyst
2 12 (37.50%) Service Analyst
2 12 (37.50%) Service Desk Analyst
3 11 (34.38%) Change Manager
4 8 (25.00%) Change and Release Manager
4 8 (25.00%) Release Manager
5 5 (15.63%) Support Engineer
6 4 (12.50%) Delivery Manager
7 3 (9.38%) Service Management Analyst
8 2 (6.25%) 2nd Line Engineer
8 2 (6.25%) 2nd Line Support
8 2 (6.25%) 2nd Line Support Engineer
8 2 (6.25%) Azure Engineer
8 2 (6.25%) ITIL Manager
8 2 (6.25%) Microsoft 365 Engineer
8 2 (6.25%) Technical Engineer
8 2 (6.25%) Technical Support
8 2 (6.25%) Technical Support Engineer
8 2 (6.25%) Windows Engineer
8 2 (6.25%) Windows Support Engineer
Miscellaneous
1 7 (21.88%) Management Information System
2 3 (9.38%) IVR
3 1 (3.13%) Driving Licence
3 1 (3.13%) Smartphone
Operating Systems
1 15 (46.88%) Windows
2 11 (34.38%) Windows 10
3 4 (12.50%) Android
4 3 (9.38%) Linux
4 3 (9.38%) Windows Server
4 3 (9.38%) Windows Server 2016
5 2 (6.25%) Windows 7
6 1 (3.13%) Apple iOS
6 1 (3.13%) Mac OS
Processes & Methodologies
1 13 (40.63%) Customer Service
2 9 (28.13%) Incident Management
3 8 (25.00%) Problem-Solving
4 6 (18.75%) Agile
4 6 (18.75%) Change Management
4 6 (18.75%) Release Management
4 6 (18.75%) Service Delivery
4 6 (18.75%) Service Management
5 5 (15.63%) DevOps
6 3 (9.38%) BCP
6 3 (9.38%) Configuration Management
6 3 (9.38%) Continuous Delivery
6 3 (9.38%) Disaster Recovery
6 3 (9.38%) Information Security
6 3 (9.38%) IT Asset Management
6 3 (9.38%) Process Improvement
6 3 (9.38%) Project Management
6 3 (9.38%) Roadmaps
6 3 (9.38%) Validation
6 3 (9.38%) Vulnerability Remediation
Programming Languages
1 2 (6.25%) MUMPS
Qualifications
1 9 (28.13%) Security Cleared
2 7 (21.88%) SC Cleared
3 3 (9.38%) Degree
4 2 (6.25%) Microsoft Certification
5 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 10 (31.25%) SLA
System Software
1 16 (50.00%) Active Directory
2 3 (9.38%) Microsoft Virtual Server
2 3 (9.38%) Virtual Servers
Systems Management
1 3 (9.38%) Grafana
1 3 (9.38%) Terraform
2 2 (6.25%) SCCM
Vendors
1 12 (37.50%) ServiceNow
2 9 (28.13%) Microsoft
3 3 (9.38%) Apple
3 3 (9.38%) Splunk
4 2 (6.25%) Cisco
5 1 (3.13%) Google