Service Desk Analyst Contract Job Trends in Merseyside

Service Desk Analyst
North West > Merseyside

The median Service Desk Analyst daily rate in Merseyside is £135, according to job vacancies posted in the 6 months leading up to 18 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 37 14 15
Rank change year-on-year -23 +1 +26
Contract jobs requiring a Service Desk Analyst 6 17 17
As % of all contract jobs in Merseyside 2.03% 8.42% 7.62%
As % of the Job Titles category 2.25% 9.09% 8.29%
Number of daily rates quoted 2 7 2
10th Percentile £123 - £160
25th Percentile £128 £143 £164
Median daily rate (50th Percentile) £135 £145 £178
Median % change year-on-year -6.90% -18.31% +10.94%
75th Percentile £143 £150 £189
90th Percentile £147 £160 £193
North West median daily rate £170 £165 £178
% change year-on-year +3.03% -7.04% -5.33%
Number of hourly rates quoted 0 3 13
10th Percentile - £17.09 -
25th Percentile - £17.22 £15.50
Median hourly rate - £17.44 £16.00
Median % change year-on-year - +9.00% -2.26%
75th Percentile - - £18.75
90th Percentile - - £21.05
North West median hourly rate £19.33 £17.22 £16.25
% change year-on-year +12.25% +5.97% -0.73%

All Contract IT Job Roles
Merseyside

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Merseyside with a recognized job title 267 187 205
% of contract IT jobs with a recognized job title 90.20% 92.57% 91.93%
Number of daily rates quoted 132 107 102
10th Percentile £133 £143 £143
25th Percentile £147 £203 £226
Median daily rate (50th Percentile) £220 £363 £375
Median % change year-on-year -39.45% -3.33% -19.35%
75th Percentile £450 £507 £475
90th Percentile £630 £593 £623
North West median daily rate £450 £473 £500
% change year-on-year -4.76% -5.50% +2.04%
Number of hourly rates quoted 14 9 34
10th Percentile - £13.28 £11.75
25th Percentile £15.18 £14.25 £15.50
Median hourly rate £41.86 £17.44 £17.75
Median % change year-on-year +139.99% -1.75% +75.92%
75th Percentile £51.02 £20.19 £33.16
90th Percentile - £25.22 £37.18
North West median hourly rate £42.69 £30.10 £26.39
% change year-on-year +41.81% +14.06% -9.93%

Service Desk Analyst
Job Vacancy Trend in Merseyside

Historical trend showing the proportion of contract IT job postings featuring 'Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Merseyside.

Service Desk Analyst job vacancy trend in Merseyside

Service Desk Analyst
Daily Rate Trend in Merseyside

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Merseyside.

Contractor daily rate distribution trend for Service Desk Analyst job vacancies in Merseyside

Service Desk Analyst
Hourly Rate Trend in Merseyside

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Merseyside.

Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in Merseyside

Service Desk Analyst
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Merseyside region over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Liverpool -24 6 £135 -6.90% 5
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Merseyside

For the 6 months to 18 February 2026, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Merseyside region featuring Service Desk Analyst in the job title.

1 6 (100.00%) ITIL
2 5 (83.33%) Windows
3 4 (66.67%) Incident Management
3 4 (66.67%) Microsoft 365
3 4 (66.67%) ServiceNow
4 3 (50.00%) Customer Service
4 3 (50.00%) Problem-Solving
4 3 (50.00%) SharePoint
4 3 (50.00%) Windows 10
5 2 (33.33%) Active Directory
5 2 (33.33%) Collaborative Working
5 2 (33.33%) ITIL Certification
5 2 (33.33%) Microsoft
5 2 (33.33%) SC Cleared
5 2 (33.33%) Security Cleared
6 1 (16.67%) Android
6 1 (16.67%) Apple iOS
6 1 (16.67%) Azure
6 1 (16.67%) Cloud Computing
6 1 (16.67%) Compliance Audit
6 1 (16.67%) GCP
6 1 (16.67%) GDPR
6 1 (16.67%) Google
6 1 (16.67%) Google Workspace
6 1 (16.67%) Identity Access Management
6 1 (16.67%) ISO/IEC 27001
6 1 (16.67%) ITIL Foundation Certificate
6 1 (16.67%) Mac OS
6 1 (16.67%) Mimecast
6 1 (16.67%) Multi-Factor Authentication

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Merseyside by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (50.00%) SharePoint
Cloud Services
1 4 (66.67%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Cloud Computing
2 1 (16.67%) GCP
2 1 (16.67%) Google Workspace
2 1 (16.67%) Mimecast
Communications & Networking
1 1 (16.67%) NAS
1 1 (16.67%) SAN
1 1 (16.67%) VoIP
General
1 2 (33.33%) Public Sector
2 1 (16.67%) Banking
2 1 (16.67%) Investment Banking
2 1 (16.67%) Military
2 1 (16.67%) Social Skills
Miscellaneous
1 2 (33.33%) Management Information System
2 1 (16.67%) Data Centre
2 1 (16.67%) Onboarding
2 1 (16.67%) Smartphone
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
3 1 (16.67%) Android
3 1 (16.67%) Apple iOS
3 1 (16.67%) Mac OS
3 1 (16.67%) Unix
Processes & Methodologies
1 6 (100.00%) ITIL
2 4 (66.67%) Incident Management
3 3 (50.00%) Customer Service
3 3 (50.00%) Problem-Solving
4 2 (33.33%) Collaborative Working
5 1 (16.67%) Compliance Audit
5 1 (16.67%) Identity Access Management
5 1 (16.67%) Multi-Factor Authentication
5 1 (16.67%) Service Desk Management
5 1 (16.67%) Validation
5 1 (16.67%) Workflow
Qualifications
1 2 (33.33%) ITIL Certification
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
2 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) GDPR
1 1 (16.67%) ISO/IEC 27001
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 4 (66.67%) ServiceNow
2 2 (33.33%) Microsoft
3 1 (16.67%) Google
3 1 (16.67%) Remedy
3 1 (16.67%) Sophos