Period
to 27 July 2017

The following table provides summary statistics for contract job vacancies advertised in Merseyside with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
North West > Merseyside
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 45 48 52
Rank change year-on-year +3 +4 -10
Contract jobs citing Service Management 17 9 12
As % of all contract IT jobs advertised in Merseyside 2.69% 1.42% 1.52%
As % of the Processes & Methodologies category 3.23% 1.73% 2.08%
Number of daily rates quoted 14 5 5
Merseyside median daily rate £388 £230 £325
Median daily rate % change year-on-year +68.48% -29.23% -35.00%
10th Percentile £159 £184 £159
90th Percentile £531 £398 £383
North West median daily rate £350 £400 £400
% change year-on-year -12.50% - +15.11%
Number of hourly rates quoted 0 0 0
Merseyside median hourly rate - - -
North West median hourly rate £38.95 £15.25 £20.98
% change year-on-year +155.41% -27.31% +48.06%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Merseyside
Contract job vacancies with a requirement for process and methodology skills 526 519 578
As % of all contract IT job vacancies advertised in Merseyside 83.36% 82.12% 73.35%
Number of daily rates quoted 328 311 279
Merseyside median daily rate £400 £375 £355
Median daily rate % change year-on-year +6.67% +5.63% -5.33%
10th Percentile £260 £250 £209
90th Percentile £546 £520 £600
North West median daily rate £400 £400 £388
% change year-on-year - +3.23% +10.71%
Number of hourly rates quoted 6 5 2
Merseyside median hourly rate £15.64 £18.80 £51.67
Median hourly rate % change year-on-year -16.84% -63.61% +179.27%
10th Percentile £11.75 £10.70 £50.83
90th Percentile £16.18 £26.85 £52.50
North West median hourly rate £35.00 £28.18 £27.50
% change year-on-year +24.20% +2.47% +27.91%

Service Management
Job Vacancy Trend in Merseyside

Job postings citing Service Management as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Management in Merseyside

Service Management
Contractor Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Merseyside.

Contractor daily rate trend for Service Management in Merseyside

Service Management
Contractor Daily Rate Histogram in Merseyside

The daily rate distribution of IT jobs citing Service Management in Merseyside over the 6 months to 27 July 2017.

Contractor daily rate histogram for Service Management in Merseyside

Service Management
Contractor Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Merseyside.

Contractor hourly rate trend for Service Management in Merseyside

Service Management
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Merseyside region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +3 17 £388 +53.47%
Service Management
North West

For the 6 months to 27 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for Service Management.

1 9 (52.94%) Windows
2 5 (29.41%) Microsoft
3 4 (23.53%) Active Directory
3 4 (23.53%) CRM
3 4 (23.53%) Data Warehouse
3 4 (23.53%) Data Modelling
3 4 (23.53%) ITIL
3 4 (23.53%) Business Intelligence
3 4 (23.53%) ITSM
3 4 (23.53%) Data Management
3 4 (23.53%) Enterprise Architecture
3 4 (23.53%) Google
3 4 (23.53%) Security Cleared
3 4 (23.53%) Data Architecture
3 4 (23.53%) Android
3 4 (23.53%) SC Cleared
3 4 (23.53%) Apple iOS
3 4 (23.53%) Data Governance
3 4 (23.53%) User Experience
3 4 (23.53%) Logical Data Model
3 4 (23.53%) Physical Data Model
3 4 (23.53%) Windows Server 2012
3 4 (23.53%) Windows Server
3 4 (23.53%) Case Management
3 4 (23.53%) IT Strategy
4 3 (17.65%) Task Automation
4 3 (17.65%) SQL Server 2014
4 3 (17.65%) ITIL V3
4 3 (17.65%) SQL Server 2012
4 3 (17.65%) SCOrch

Service Management
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) Apache
1 3 (17.65%) Tomcat
2 1 (5.88%) MS Exchange
Applications
1 3 (17.65%) Microsoft Excel
1 3 (17.65%) Microsoft PowerPoint
2 1 (5.88%) Microsoft Office
2 1 (5.88%) MS Visio
Cloud Services
1 3 (17.65%) Google Drive
2 1 (5.88%) G Suite
Communications & Networking
1 1 (5.88%) NetScaler
1 1 (5.88%) Remote Desktop
1 1 (5.88%) Wi-Fi
Database & Business Intelligence
1 4 (23.53%) Data Warehouse
2 3 (17.65%) SQL Server
2 3 (17.65%) SQL Server 2012
2 3 (17.65%) SQL Server 2014
Development Applications
1 3 (17.65%) JIRA
General
1 3 (17.65%) Finance
2 2 (11.76%) Front Office
3 1 (5.88%) Marketing
3 1 (5.88%) Pharmaceutical
Job Titles
1 7 (41.18%) Analyst
2 4 (23.53%) Architect
2 4 (23.53%) Data Architect
3 3 (17.65%) Support Analyst
4 2 (11.76%) Applications Support
4 2 (11.76%) Systems Analyst
5 1 (5.88%) 1st Line Support
5 1 (5.88%) Administrator
5 1 (5.88%) Applications Support Analyst
5 1 (5.88%) Infrastructure Analyst
5 1 (5.88%) Infrastructure Support Analyst
5 1 (5.88%) IT Support Analyst
5 1 (5.88%) Process Analyst
5 1 (5.88%) Service Analyst
5 1 (5.88%) Service Desk Analyst
5 1 (5.88%) Service Manager
5 1 (5.88%) Systems Manager
5 1 (5.88%) Systems Support
5 1 (5.88%) Systems Support Analyst
5 1 (5.88%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 3 (17.65%) JSP
1 3 (17.65%) SOAP
Miscellaneous
1 4 (23.53%) User Experience
2 3 (17.65%) Smartphone
3 1 (5.88%) Data Centre
Operating Systems
1 9 (52.94%) Windows
2 4 (23.53%) Android
2 4 (23.53%) Apple iOS
2 4 (23.53%) Windows Server
2 4 (23.53%) Windows Server 2012
3 2 (11.76%) HPUX
4 1 (5.88%) Mac OS
Processes & Methodologies
1 4 (23.53%) Business Intelligence
1 4 (23.53%) Case Management
1 4 (23.53%) CRM
1 4 (23.53%) Data Architecture
1 4 (23.53%) Data Governance
1 4 (23.53%) Data Management
1 4 (23.53%) Data Modelling
1 4 (23.53%) Enterprise Architecture
1 4 (23.53%) IT Strategy
1 4 (23.53%) ITIL
1 4 (23.53%) ITSM
1 4 (23.53%) Logical Data Model
1 4 (23.53%) Physical Data Model
2 3 (17.65%) ITIL V3
2 3 (17.65%) Project Management
2 3 (17.65%) Release Management
2 3 (17.65%) Task Automation
3 2 (11.76%) Incident Management
4 1 (5.88%) Change Management
4 1 (5.88%) Facilities Management
Qualifications
1 4 (23.53%) SC Cleared
1 4 (23.53%) Security Cleared
2 1 (5.88%) CTC Cleared
Quality Assurance & Compliance
1 1 (5.88%) GxP
System Software
1 4 (23.53%) Active Directory
2 1 (5.88%) VMware Workstation
2 1 (5.88%) XenApp
Systems Management
1 3 (17.65%) SCOrch
1 3 (17.65%) SCSM
Vendors
1 5 (29.41%) Microsoft
2 4 (23.53%) Google
3 2 (11.76%) Apple
3 2 (11.76%) HP
4 1 (5.88%) Acronis
4 1 (5.88%) Citrix
4 1 (5.88%) Lumension
4 1 (5.88%) Remedy
4 1 (5.88%) VMware