Service Management Jobs in the North West

An Infrastructure Delivery Engineer with experience working within service management and technical delivery is required to join a global business in their Manchester office. You will be working across areas of the Window 10 Estate, Systems Management, Application delivery and much more. This is a really exciting roll for an Infrastructure Delivery Engineer to join a multinational business undergo..... more ▸

An Authentication and IDM Engineer with experience working within service management and technical delivery is required to join a global business in their Manchester office. You will be working across areas of Directory Services (AD & ADD), SSO products and Identity Management. This is a really exciting role for an Authentication and IDM Engineer to join a multinational business undergoing maj..... more ▸

You will be an experienced first line support engineer. Providing support for computer users and central computer systems with the aid of IT service management tools and network support software. Location Ashton-Under-Lyne. MAIN RESPONSIBILITIES: *To provide excellent first line operational support to calls for assistance from users of all the Trust's computer systems and networks to support ITIL gui..... more ▸

Lead Tooling Architect - Manchester - 5 Month Contract My client, a leading technology consultancy are looking for a Lead Tooling Architect to join them on a customer site in Manchester City Centre. The position is due to start immediately and the client can offer a competitive daily rate. Role Background: The client are currently working with one of their customers within the Public Sector... more ▸

An Active Directory Engineer with experience working within service management and technical delivery is required to join a global business in their Manchester office. You will be working across areas of Directory Services (AD & ADD), SSO products and Identity Management. This is a really exciting role for an Active Directory Engineer to join a multinational business undergoing major transform..... more ▸

1st Line Support Greater Manchester £20-22k. We are looking for an experienced 1st Line Support Analyst to join a team in a growing company. You will provide a single point of contact for customers, ensuring you maintain professionalism at all times and making sure customers are kept updated on progress and resolution. On a day to day basis, you will be accountable for things like;... more ▸

My client are currently looking to recruit a Senior IT Engineer within our IT function. Reporting to the IT Service Management Lead, you will be responsible for coaching and mentoring 1st and 2nd Line Engineers. You will be joining a 700 strong team which is continuingly growing. The role requests a proven track record of undertaking effective incident requests and problem solving. Responsibilities..... more ▸

My client are currently looking to recruit a Senior IT Engineer within our IT function. Reporting to the IT Service Management Lead, you will be responsible for coaching and mentoring 1st and 2nd Line Engineers. You will be joining a 700 strong team which is continuingly growing. The role requests a proven track record of undertaking effective incident requests and problem solving. Responsibilities: - 70% of your... more ▸

We measure our success on hitting our SLA's/KPI's, reporting accurately and on time - but most importantly receiving feedback from our customers... Skilled in data and trend analysis. You have: Proven experience within a Customer service management/incident management environment. Previous experience of using Microsoft Office (Outlook, Excel,... more ▸

Experienced 3rd Line SCCM Engineers required to join a leading international marketing and communications company in their new specialised support centre, which is rapidly expanding into Manchester. They currently operate globally with 55,000 users across 64 countries. As a 3rd Line SCCM Engineer, you will be responsible for the service management and technical delivery of work across Windows 10 e..... more ▸

We are recruiting for a Business Operation Co-ordinator to join our fast paced Business Operations team. The role includes the management and co-ordination of incidents, problems and requests for designated customers. Each co-ordinator will have 2/3 customers acting as a dedicated point of contact. At MDS Global we help Customers as quickly and as efficiently as possible, always striving to give them excellent service - and... more ▸

Job Role. The Service Delivery Manager will manage the service desk, desktop support and end user application support teams which are located in London and Liverpool and total around 16 staff. This role will drive best practice across service management, continuous improvement and important the quality and value of services provided to the firm. Manage... more ▸