1 to 25 of 97 Service Management Jobs in the North West

recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish appropriate governance … duties of the job The role requires professional expertise in the effective use of programme/project methodologies and techniques in the context of service delivery, as well as the ability to work with technical and non-technical stakeholders. You will be responsible for the overall integrity and coherence ...

role As a Service Management Team Leader within the Customer Success Unit, you have direct people management responsibilities and serve as the accountable Manager for the customers assigned to your team members. In alignment with ITIL processes and working closely with the Senior Manager, you are responsible … service. Hold regular team meetings and one-on-ones to foster engagement. Support team development through coaching and training. Maintain ITIL-compliant documentation and service records. Identify and manage SLA risks. Contribute to service reviews and customer satisfaction projects as needed. Collaborate across CSU and business teams ...

role As a Service Management Team Leader within the Customer Success Unit, you have direct people management responsibilities and serve as the accountable Manager for the customers assigned to your team members. In alignment with ITIL processes and working closely with the Senior Manager, you are responsible … service. Hold regular team meetings and one-on-ones to foster engagement. Support team development through coaching and training. Maintain ITIL-compliant documentation and service records. Identify and manage SLA risks. Contribute to service reviews and customer satisfaction projects as needed. Collaborate across CSU and business teams ...

Leonardo to connect them with exceptional tech professionals for this role. Job Description Your Impact Are you ready to lead the future of technical service delivery across the UK? At Leonardo, we're looking for a dynamic leader to take ownership of our Technical Service Management function. … chance to influence technology at scale, this is your opportunity to make a real difference. What you will do as Head of Technical Service Management Lead and manage a team of technical service managers, ensuring performance, compliance, and continuous improvement. Oversee the delivery of hosting, networks, desktop ...

Leonardo to connect them with exceptional tech professionals for this role. Job Description Your Impact Are you ready to lead the future of technical service delivery across the UK? At Leonardo, we're looking for a dynamic leader to take ownership of our Technical Service Management function. … chance to influence technology at scale, this is your opportunity to make a real difference. What you will do as Head of Technical Service Management Lead and manage a team of technical service managers, ensuring performance, compliance, and continuous improvement. Oversee the delivery of hosting, networks, desktop ...

Leonardo to connect them with exceptional tech professionals for this role. Job Description Your Impact Are you ready to lead the future of technical service delivery across the UK? At Leonardo, we're looking for a dynamic leader to take ownership of our Technical Service Management function. … chance to influence technology at scale, this is your opportunity to make a real difference. What you will do as Head of Technical Service Management Lead and manage a team of technical service managers, ensuring performance, compliance, and continuous improvement. Oversee the delivery of hosting, networks, desktop ...

Leonardo to connect them with exceptional tech professionals for this role. Job Description Your Impact Are you ready to lead the future of technical service delivery across the UK? At Leonardo, we're looking for a dynamic leader to take ownership of our Technical Service Management function. … chance to influence technology at scale, this is your opportunity to make a real difference. What you will do as Head of Technical Service Management Lead and manage a team of technical service managers, ensuring performance, compliance, and continuous improvement. Oversee the delivery of hosting, networks, desktop ...

Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT service management and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your … chance to contribute to a dynamic environment where your expertise will help drive successful service transitions and business outcomes. Key Skills for Success Experience in IT Service Management or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding ...

Service Transition Coordinator Opportunity in Manchester Are you ready to take on a pivotal role in IT service management and coordination? Our client is seeking a skilled and dedicated Service Transition Coordinator to join their team on a contract basis. Based in Manchester, this is your … chance to contribute to a dynamic environment where your expertise will help drive successful service transitions and business outcomes. Key Skills for Success Experience in IT Service Management or Project Coordination: Proven ability to manage and support IT service delivery or coordinate projects effectively. Understanding ...

full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment … services. · Perform IMAC activities for hardware and software installations, moves, adds, and changes. · Ensure all desktop services are operating effectively and efficiently. Incident Management: · Log, categorise, and prioritise incidents in the IT service management system. · Resolve incidents in a timely manner, ensuring minimal disruption to end-users. ...

ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation … experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer ...

ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation … experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer ...

ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation … experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer ...

ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation … experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules. Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer ...

provide onsite support for the in-service management of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. … Responsibilities: Service Delivery Management Establish governance and reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk ...

provide onsite support for the in-service management of Operational Technology (OT) and ensure cyber security compliance of Client's Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at site. The role supports technical governance and cyber security policies, contributing to safe and secure station operations. … Responsibilities: Service Delivery Management Establish governance and reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk ...

Network Product and Service Owner Pay up to £39,621 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Product and Service Owner to join our community of tech experts in DWP Digital. … love you to join us. What skills, knowledge and experience will you need? Proven experience and knowledge of Product ownership and Product management in an IT environment. Track record of developing effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams. Demonstrate good experience ...

Network Product and Service Owner Pay up to £39,621 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Product and Service Owner to join our community of tech experts in DWP Digital. … love you to join us. What skills, knowledge and experience will you need? Proven experience and knowledge of Product ownership and Product management in an IT environment. Track record of developing effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams. Demonstrate good experience ...

Network Product and Service Owner Pay up to £39,621 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Product and Service Owner to join our community of tech experts in DWP Digital. … love you to join us. What skills, knowledge and experience will you need? Proven experience and knowledge of Product ownership and Product management in an IT environment. Track record of developing effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams. Demonstrate good experience ...

possible. Closing date: 01 December 2025 Interview dates: 11 and 12 December 2025 Make a difference, join our team. The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved … user technologies, making sure colleagues have the tools they need to work effectively, wherever they are. You will manage a team of specialists, shape service standards, and drive innovation across device management, collaboration tools, and user support. Working closely with cyber security, infrastructure and service management ...