Ticket Management Contracts in the Midlands

Ticket Management
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 101 118 161
Rank change year-on-year +17 +43 +38
Contract jobs citing Ticket Management 10 15 6
As % of all contract jobs advertised in the Midlands 0.52% 0.54% 0.17%
As % of the Processes & Methodologies category 0.60% 0.66% 0.20%
Number of daily rates quoted 1 6 3
10th Percentile - £146 £162
25th Percentile £506 £173 £169
Median daily rate (50th Percentile) £513 £210 £188
Median % change year-on-year +144.05% +12.00% +25.00%
75th Percentile £519 £293 £266
90th Percentile - £409 £309
England median daily rate £225 £215 £238
% change year-on-year +4.65% -9.47% -40.63%
Number of hourly rates quoted 8 9 3
10th Percentile - £12.80 £16.78
25th Percentile - £13.00 £17.13
Median hourly rate £14.70 £13.18 £17.72
Median % change year-on-year +11.53% -25.62% +9.52%
75th Percentile £18.51 £14.50 -
90th Percentile £18.62 £14.70 -
England median hourly rate £18.51 £13.18 £20.64
% change year-on-year +40.44% -36.14% +25.09%

All Process and Methodology Skills
Midlands

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 1,676 2,266 3,045
As % of all contract IT jobs advertised in the Midlands 87.57% 82.19% 88.47%
Number of daily rates quoted 1,099 1,510 2,125
10th Percentile £200 £237 £250
25th Percentile £358 £356 £370
Median daily rate (50th Percentile) £475 £475 £495
Median % change year-on-year - -4.04% +4.21%
75th Percentile £575 £600 £588
90th Percentile £650 £700 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 93 172 119
10th Percentile £12.62 £11.07 £11.96
25th Percentile £13.81 £13.81 £15.05
Median hourly rate £18.13 £19.00 £17.72
Median % change year-on-year -4.58% +7.22% +1.37%
75th Percentile £24.22 £35.00 £26.81
90th Percentile £36.55 £55.00 £55.50
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Ticket Management
Job Vacancy Trend in the Midlands

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Ticket Management in the Midlands

Ticket Management
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Ticket Management in the Midlands.

Daily rate trend for Ticket Management in the Midlands

Ticket Management
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Ticket Management in the Midlands.

Hourly rate trend for Ticket Management in the Midlands

Ticket Management
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +9 7 - - 5
East Midlands +10 3 £513 +144.05% 5
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (10.00%) Azure
1 1 (10.00%) Entra ID
General
1 5 (50.00%) Social Skills
2 3 (30.00%) Public Sector
Job Titles
1 3 (30.00%) IT Engineer
2 1 (10.00%) Developer
2 1 (10.00%) ServiceNow Developer
2 1 (10.00%) Support Engineer
Miscellaneous
1 3 (30.00%) Driving Licence
Processes & Methodologies
1 5 (50.00%) Customer Service
2 3 (30.00%) Asset Management
3 1 (10.00%) Order Management
3 1 (10.00%) Problem-Solving
3 1 (10.00%) Project Delivery
3 1 (10.00%) Risk Management
3 1 (10.00%) Workflow
Qualifications
1 4 (40.00%) SC Cleared
1 4 (40.00%) Security Cleared
Quality Assurance & Compliance
1 5 (50.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 1 (10.00%) Microsoft Intune
Vendors
1 3 (30.00%) Dell
1 3 (30.00%) HP
2 1 (10.00%) ServiceNow