SLA Contracts in the Midlands

Service Level Agreement (SLA)
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 56 74 93
Rank change year-on-year +18 +19 +8
Contract jobs citing SLA 58 59 75
As % of all contract jobs advertised in the Midlands 3.03% 2.14% 2.18%
As % of the Quality Assurance & Compliance category 17.68% 15.36% 14.42%
Number of daily rates quoted 43 22 42
10th Percentile £177 £121 £145
25th Percentile £227 £191 £161
Median daily rate (50th Percentile) £235 £245 £295
Median % change year-on-year -4.08% -16.95% -13.24%
75th Percentile £456 £503 £525
90th Percentile £505 £583 £588
England median daily rate £250 £330 £298
% change year-on-year -24.24% +10.92% -15.00%
Number of hourly rates quoted 7 22 5
10th Percentile £13.99 £12.75 -
25th Percentile - £12.81 £12.50
Median hourly rate £14.70 £13.50 £18.50
Median % change year-on-year +8.89% -27.03% +38.27%
75th Percentile - £14.65 £20.00
90th Percentile £20.42 £26.15 £21.93
England median hourly rate £22.27 £14.60 £18.50
% change year-on-year +52.53% -21.08% +12.12%

All Quality Assurance and Compliance Skills
Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the Midlands.

Contract vacancies with a requirement for quality assurance or compliance skills 328 384 520
As % of all contract IT jobs advertised in the Midlands 17.14% 13.93% 15.11%
Number of daily rates quoted 232 263 341
10th Percentile £196 £254 £250
25th Percentile £318 £354 £325
Median daily rate (50th Percentile) £450 £500 £475
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £539 £613 £588
90th Percentile £600 £756 £675
England median daily rate £513 £525 £525
% change year-on-year -2.38% - -
Number of hourly rates quoted 15 44 13
10th Percentile - £11.34 £11.30
25th Percentile £14.70 £13.00 £12.50
Median hourly rate £23.00 £14.25 £20.00
Median % change year-on-year +61.40% -28.75% +17.28%
75th Percentile £30.38 £27.92 £27.13
90th Percentile £44.20 £58.75 £51.02
England median hourly rate £34.75 £22.34 £41.50
% change year-on-year +55.55% -46.17% +50.91%

SLA
Job Vacancy Trend in the Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for SLA in the Midlands

SLA
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing SLA in the Midlands.

Daily rate trend for SLA in the Midlands

SLA
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing SLA in the Midlands over the 6 months to 1 May 2025.

Daily rate histogram for SLA in the Midlands

SLA
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the Midlands.

Hourly rate trend for SLA in the Midlands

SLA
Hourly Rate Histogram in the Midlands

Hourly rate distribution of jobs citing SLA in the Midlands over the 6 months to 1 May 2025.

Hourly rate histogram for SLA in the Midlands

SLA
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +13 47 £235 -2.08% 30
East Midlands +9 11 £300 +11.11% 21
SLA
England

SLA
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.90%) Oracle Self-Service HR
1 4 (6.90%) Oracle Workflow
2 1 (1.72%) Confluence
2 1 (1.72%) Microsoft Exchange
2 1 (1.72%) SharePoint
Applications
1 20 (34.48%) Microsoft Excel
2 3 (5.17%) Microsoft Office
3 2 (3.45%) Microsoft PowerPoint
Business Applications
1 4 (6.90%) Oracle HRMS
2 1 (1.72%) SAP Oil and Gas
2 1 (1.72%) SAP S/4HANA
Cloud Services
1 7 (12.07%) Microsoft 365
2 3 (5.17%) OneDrive
3 2 (3.45%) Power Platform
4 1 (1.72%) Azure
4 1 (1.72%) SaaS
4 1 (1.72%) Yammer
Communications & Networking
1 4 (6.90%) SAN
2 3 (5.17%) VPN
2 3 (5.17%) Wi-Fi
3 1 (1.72%) 4G
3 1 (1.72%) DHCP
3 1 (1.72%) DNS
3 1 (1.72%) Firewall
3 1 (1.72%) Radio Access Network
Database & Business Intelligence
1 4 (6.90%) Oracle Database
Development Applications
1 2 (3.45%) JIRA
General
1 24 (41.38%) Social Skills
2 13 (22.41%) Finance
3 9 (15.52%) Organisational Skills
4 8 (13.79%) Analytical Skills
4 8 (13.79%) Public Sector
5 6 (10.34%) Telecoms
6 5 (8.62%) Influencing Skills
7 3 (5.17%) Inclusion and Diversity
8 2 (3.45%) Manufacturing
9 1 (1.72%) Electronics
9 1 (1.72%) Law
9 1 (1.72%) Marketing
9 1 (1.72%) Retail
Job Titles
1 16 (27.59%) Support Assistant
2 5 (8.62%) Analyst
2 5 (8.62%) Lead
3 4 (6.90%) Desktop Engineer
3 4 (6.90%) Oracle Specialist
4 3 (5.17%) Data Analyst
4 3 (5.17%) Data Entry Analyst
4 3 (5.17%) Field Engineer
4 3 (5.17%) IT Manager
4 3 (5.17%) Supplier Manager
4 3 (5.17%) Support Engineer
4 3 (5.17%) Vendor Manager
5 2 (3.45%) 2nd Line Support
5 2 (3.45%) Administrator
5 2 (3.45%) Field Service Engineer
5 2 (3.45%) Linux Support Engineer
5 2 (3.45%) Service Manager
5 2 (3.45%) Support Analyst
5 2 (3.45%) Systems Administrator
5 2 (3.45%) Unix Systems Administrator
Miscellaneous
1 3 (5.17%) Driving Licence
2 2 (3.45%) Self-Motivation
3 1 (1.72%) Data Centre
3 1 (1.72%) Management Information System
3 1 (1.72%) Onboarding
Operating Systems
1 6 (10.34%) Linux
1 6 (10.34%) Windows
2 4 (6.90%) AIX
2 4 (6.90%) Unix
2 4 (6.90%) Windows 10
3 3 (5.17%) Mac OS
4 1 (1.72%) CentOS
4 1 (1.72%) Rocky
4 1 (1.72%) Ubuntu
4 1 (1.72%) Windows Server
Processes & Methodologies
1 26 (44.83%) Customer Service
2 17 (29.31%) ITIL
3 16 (27.59%) Test Scripting
4 13 (22.41%) Service Delivery
5 12 (20.69%) Problem-Solving
6 9 (15.52%) Continuous Improvement
7 5 (8.62%) Business Intelligence
7 5 (8.62%) Conflict Resolution
7 5 (8.62%) Contract Management
7 5 (8.62%) Contract Negotiation
7 5 (8.62%) Proactive Management
7 5 (8.62%) Risk Management
7 5 (8.62%) Supplier Management
7 5 (8.62%) Supplier Relationship Management
7 5 (8.62%) Ticket Management
8 4 (6.90%) Service Management
8 4 (6.90%) Storage Management
8 4 (6.90%) Workflow
9 3 (5.17%) ITSM
9 3 (5.17%) Stakeholder Management
Programming Languages
1 21 (36.21%) SQL
Qualifications
1 6 (10.34%) Security Cleared
2 4 (6.90%) Microsoft Certification
3 3 (5.17%) Degree
4 2 (3.45%) MCSE
4 2 (3.45%) SC Cleared
5 1 (1.72%) A+ Certification
5 1 (1.72%) BPSS Clearance
5 1 (1.72%) Dell Certification
Quality Assurance & Compliance
1 1 (1.72%) Cyber Essentials
1 1 (1.72%) PMO
System Software
1 3 (5.17%) Active Directory
1 3 (5.17%) VMware Infrastructure
2 1 (1.72%) Firmware
Systems Management
1 4 (6.90%) Tivoli
1 4 (6.90%) Tivoli Storage Manager
2 2 (3.45%) Microsoft Intune
2 2 (3.45%) SCCM
3 1 (1.72%) Ansible
3 1 (1.72%) FortiGate
Vendors
1 26 (44.83%) Microsoft
2 8 (13.79%) Oracle
3 5 (8.62%) VMware
4 4 (6.90%) Cisco
4 4 (6.90%) IBM
4 4 (6.90%) ServiceNow
5 2 (3.45%) Apple
5 2 (3.45%) Dell
5 2 (3.45%) HP
5 2 (3.45%) SAP
6 1 (1.72%) Ariba
6 1 (1.72%) Concur
6 1 (1.72%) Ericsson
6 1 (1.72%) Huawei
6 1 (1.72%) Nokia