Service Management Contract Job Trends in Newcastle upon Tyne

Service Management
Tyne and Wear > Newcastle upon Tyne

The table below provides summary statistics and contractor rates for jobs advertised in Newcastle upon Tyne requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 16 March 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Mar 2026
Same period 2025 Same period 2024
Rank 45 28 25
Rank change year-on-year -17 -3 +26
Contract jobs citing Service Management 9 7 2
As % of all contract jobs in Newcastle upon Tyne 2.14% 3.15% 0.99%
As % of the Processes & Methodologies category 2.47% 3.59% 1.17%
Number of daily rates quoted 6 4 1
10th Percentile £172 - -
25th Percentile £201 £181 £705
Median daily rate (50th Percentile) £260 £419 £710
Median % change year-on-year -37.91% -41.02% +111.94%
75th Percentile £275 £650 £715
90th Percentile £378 - -
Tyne and Wear median daily rate £260 £195 £195
% change year-on-year +33.33% - -41.79%

All Process & Methodology Skills
Newcastle upon Tyne

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Newcastle upon Tyne.

Contract vacancies with a requirement for process or methodology skills 364 195 171
As % of all contract IT jobs advertised in Newcastle upon Tyne 86.46% 87.84% 84.65%
Number of daily rates quoted 260 135 90
10th Percentile £260 £300 £225
25th Percentile £375 £353 £364
Median daily rate (50th Percentile) £450 £450 £485
Median % change year-on-year - -7.22% -11.82%
75th Percentile £538 £553 £588
90th Percentile £597 £625 £650
Tyne and Wear median daily rate £450 £450 £475
% change year-on-year - -5.26% -13.64%
Number of hourly rates quoted 21 4 19
10th Percentile £17.88 £14.90 £17.70
25th Percentile £51.25 £15.13 £19.13
Median hourly rate £60.00 £16.50 £47.50
Median % change year-on-year +263.64% -65.26% -
75th Percentile £69.44 £25.88 £50.00
90th Percentile £70.00 £39.60 £68.75
Tyne and Wear median hourly rate £57.50 £16.25 £17.50
% change year-on-year +253.85% -7.14% -

Service Management
Job Vacancy Trend in Newcastle upon Tyne

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in Newcastle upon Tyne.

Service Management job vacancy trend in Newcastle upon Tyne

Service Management
Daily Rate Trend in Newcastle upon Tyne

Contractor daily rate distribution trend for jobs in Newcastle upon Tyne citing Service Management.

Contractor daily rate distribution trend for jobs in Newcastle upon Tyne citing Service Management

Service Management
Daily Rate Histogram in Newcastle upon Tyne

Daily rate distribution for jobs citing Service Management in Newcastle upon Tyne over the 6 months to 16 March 2026.

Daily rate histogram for Service Management in Newcastle upon Tyne

Service Management
Hourly Rate Trend in Newcastle upon Tyne

Contractor hourly rate distribution trend for jobs in Newcastle upon Tyne citing Service Management.

Contractor hourly rate distribution trend for jobs in Newcastle upon Tyne citing Service Management

Service Management
Co-Occurring Skills & Capabilities in Newcastle upon Tyne by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (22.22%) SharePoint
2 1 (11.11%) Microsoft Exchange
Cloud Services
1 3 (33.33%) Microsoft 365
2 2 (22.22%) AWS
3 1 (11.11%) Azure
3 1 (11.11%) OneDrive
General
1 2 (22.22%) Finance
1 2 (22.22%) Public Sector
1 2 (22.22%) Social Skills
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Military
Job Titles
1 3 (33.33%) Lead
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Services Manager
2 2 (22.22%) Service Manager
2 2 (22.22%) Support Technician
3 1 (11.11%) 2nd Line Support
3 1 (11.11%) 2nd Line Support Technician
3 1 (11.11%) Desktop Specialist
3 1 (11.11%) Desktop Support
3 1 (11.11%) Desktop Support Specialist
3 1 (11.11%) IT Support
3 1 (11.11%) IT Support Technician
3 1 (11.11%) IT Technician
3 1 (11.11%) Service Desk Support
3 1 (11.11%) Service Desk Technician
3 1 (11.11%) Service Transition Manager
3 1 (11.11%) Support Manager
3 1 (11.11%) Support Specialist
3 1 (11.11%) Transition Manager
Miscellaneous
1 2 (22.22%) Data Centre
2 1 (11.11%) Onboarding
Operating Systems
1 3 (33.33%) Windows
2 1 (11.11%) Windows 10
Processes & Methodologies
1 4 (44.44%) Customer Service
1 4 (44.44%) Incident Management
1 4 (44.44%) ITIL
1 4 (44.44%) ITSM
2 3 (33.33%) Continuous Improvement
2 3 (33.33%) People Management
3 2 (22.22%) Business Continuity
3 2 (22.22%) Change Management
3 2 (22.22%) Coaching
3 2 (22.22%) Mentoring
3 2 (22.22%) Performance Management
3 2 (22.22%) Project Delivery
3 2 (22.22%) Security Management
3 2 (22.22%) Service Delivery
3 2 (22.22%) Storage Management
3 2 (22.22%) Supplier Management
4 1 (11.11%) Inventory Management
4 1 (11.11%) Process Management
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Time Management
Programming Languages
1 1 (11.11%) PowerShell
Qualifications
1 2 (22.22%) Degree
1 2 (22.22%) ITIL Certification
1 2 (22.22%) Security Cleared
2 1 (11.11%) SC Cleared
Quality Assurance & Compliance
1 2 (22.22%) ISO/IEC 27001
1 2 (22.22%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Virtual Desktop
Vendors
1 2 (22.22%) Citrix
1 2 (22.22%) Microsoft