The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
Tyne and Wear / Newcastle upon Tyne
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 39 52 64
Rank change year-on-year +13 +12  
Permanent jobs citing Service Management 12 14 5
As % of all permanent IT jobs advertised in Newcastle upon Tyne 3.17% 3.09% 0.97%
As % of the Processes & Methodologies category 3.58% 3.54% 1.13%
Number of salaries quoted 9 11 0
Median salary £37,500 £40,000 -
Median salary % change year-on-year -6.25% -  
UK excluding London median salary £44,408 £42,500 £45,000
% change year-on-year +4.49% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process and methodology skills.

Process & Methodology Skills
Newcastle upon Tyne
Permanent job vacancies with a requirement for process and methodology skills 335 395 443
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 88.62% 87.20% 85.69%
Number of salaries quoted 297 355 350
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% -  
90% offered a salary of more than £25,000 £27,500 £29,750
10% offered a salary of more than £45,000 £61,215 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Newcastle upon Tyne

The job posting trend of jobs advertised in Newcastle upon Tyne citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Newcastle upon Tyne.

Salary trend for Service Management in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Service Management in Newcastle upon Tyne over the 3 months to 24 April 2017.

Salary histogram for Service Management in Newcastle upon Tyne

For the 6 months to 24 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Management.

1 17 (73.91%) ITIL
2 15 (65.22%) Service Delivery
3 9 (39.13%) TOGAF
3 9 (39.13%) ITIL V3
4 8 (34.78%) Enterprise Architecture
4 8 (34.78%) Degree
5 6 (26.09%) Oracle
5 6 (26.09%) Portfolio Management
5 6 (26.09%) People Management
6 5 (21.74%) Business Analysis
7 4 (17.39%) Release Management
7 4 (17.39%) Stakeholder Management
7 4 (17.39%) Benchmarking
7 4 (17.39%) PRINCE2
7 4 (17.39%) Continuous Improvement
8 3 (13.04%) Change Management
8 3 (13.04%) Performance Management
8 3 (13.04%) Problem Management
9 2 (8.70%) Matrix Management
9 2 (8.70%) Use Case
9 2 (8.70%) QA
9 2 (8.70%) CMDB
9 2 (8.70%) WebSphere
9 2 (8.70%) Microsoft PowerPoint
9 2 (8.70%) Open Source
9 2 (8.70%) SaaS
9 2 (8.70%) PaaS
9 2 (8.70%) Network Architecture
9 2 (8.70%) Tandem
9 2 (8.70%) Agile Software Development

Service Management
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) WebSphere
Applications
1 2 (8.70%) Microsoft Excel
1 2 (8.70%) Microsoft PowerPoint
Cloud Services
1 2 (8.70%) IaaS
1 2 (8.70%) PaaS
1 2 (8.70%) SaaS
Communications & Networking
1 2 (8.70%) LAN
1 2 (8.70%) WAN
1 2 (8.70%) Wi-Fi
General
1 2 (8.70%) Finance
Job Titles
1 9 (39.13%) Architect
2 6 (26.09%) Solutions Architect
3 4 (17.39%) Delivery Manager
3 4 (17.39%) Service Manager
3 4 (17.39%) Services Delivery Manager
4 3 (13.04%) Analyst
5 2 (8.70%) 2nd Line Engineer
5 2 (8.70%) 2nd Line Support
5 2 (8.70%) 2nd Line Support Engineer
5 2 (8.70%) Business Manager
5 2 (8.70%) Business Relationship Manager
5 2 (8.70%) Infrastructure Architect
5 2 (8.70%) Metrics Analyst
5 2 (8.70%) Operations Engineer
5 2 (8.70%) Operations Support Engineer
5 2 (8.70%) Relationships Manager
5 2 (8.70%) Release Manager
5 2 (8.70%) Senior Operations Engineer
5 2 (8.70%) Support Engineer
5 2 (8.70%) Test Manager
Miscellaneous
1 2 (8.70%) Analytical Skills
1 2 (8.70%) CMDB
1 2 (8.70%) Tandem
2 1 (4.35%) Management Information System
2 1 (4.35%) User Experience
Operating Systems
1 2 (8.70%) AIX
1 2 (8.70%) Linux
1 2 (8.70%) Unix
1 2 (8.70%) Windows
1 2 (8.70%) Windows 2000
1 2 (8.70%) Windows XP
Processes & Methodologies
1 17 (73.91%) ITIL
2 15 (65.22%) Service Delivery
3 9 (39.13%) ITIL V3
3 9 (39.13%) TOGAF
4 8 (34.78%) Enterprise Architecture
5 6 (26.09%) People Management
5 6 (26.09%) Portfolio Management
6 5 (21.74%) Business Analysis
7 4 (17.39%) Benchmarking
7 4 (17.39%) Continuous Improvement
7 4 (17.39%) PRINCE2
7 4 (17.39%) Release Management
7 4 (17.39%) Stakeholder Management
8 3 (13.04%) Change Management
8 3 (13.04%) Performance Management
8 3 (13.04%) Problem Management
9 2 (8.70%) Agile Software Development
9 2 (8.70%) Matrix Management
9 2 (8.70%) Open Source
9 2 (8.70%) Use Case
Qualifications
1 8 (34.78%) Degree
2 1 (4.35%) BPSS Clearance
2 1 (4.35%) HND
Quality Assurance & Compliance
1 2 (8.70%) QA
1 2 (8.70%) SLA
Vendors
1 6 (26.09%) Oracle
2 2 (8.70%) Microsoft
Newcastle upon Tyne
Home Group
Salary: £21,000 to £27,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £34,500 to £54,000 per annum
Posted: 4 days ago
Newcastle upon Tyne
Home Group
Salary: £28,500 to £40,000
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £27,038 to £32,861 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 6 days ago