Service Management Jobs in Newcastle upon Tyne

Service Management
Tyne and Wear > Newcastle upon Tyne

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 52 45 58
Rank change year-on-year -7 +13 +5
Permanent jobs citing Service Management 33 43 20
As % of all permanent jobs advertised in Newcastle upon Tyne 3.26% 5.55% 2.52%
As % of the Processes & Methodologies category 3.69% 5.71% 2.73%
Number of salaries quoted 33 29 20
10th Percentile £35,000 £26,200 £25,375
25th Percentile £36,250 £31,250 £28,031
Median annual salary (50th Percentile) £45,000 £42,500 £50,000
Median % change year-on-year +5.88% -15.00% +11.11%
75th Percentile £67,968 £52,500 £60,625
90th Percentile - £60,000 £110,000
Tyne and Wear median annual salary £42,750 £42,500 £43,004
% change year-on-year +0.59% -1.17% -4.44%

All Process and Methodology Skills
Newcastle upon Tyne

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 895 753 733
As % of all permanent jobs advertised in Newcastle upon Tyne 88.35% 97.16% 92.20%
Number of salaries quoted 743 400 500
10th Percentile £31,250 £31,475 £26,250
25th Percentile £37,500 £41,154 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +11.11%
75th Percentile £65,603 £66,250 £62,625
90th Percentile £77,500 £80,000 £85,000
Tyne and Wear median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

Service Management
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Service Management as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Management in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Service Management in Newcastle upon Tyne.

Salary trend for Service Management in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Service Management in Newcastle upon Tyne over the 6 months to 25 April 2024.

Salary histogram for Service Management in Newcastle upon Tyne

Service Management
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Confluence
Applications
1 1 (3.03%) Microsoft Excel
1 1 (3.03%) Microsoft Office
1 1 (3.03%) Microsoft PowerPoint
1 1 (3.03%) Spreadsheet
Cloud Services
1 9 (27.27%) Azure
2 8 (24.24%) AWS
3 3 (9.09%) Microsoft 365
4 2 (6.06%) Amazon EC2
4 2 (6.06%) AWS CloudFormation
4 2 (6.06%) Slack
4 2 (6.06%) Virtual Private Cloud
Communications & Networking
1 5 (15.15%) Firewall
2 3 (9.09%) WAN
3 2 (6.06%) HTTPS
3 2 (6.06%) SSL
3 2 (6.06%) VoIP
3 2 (6.06%) Wireless
4 1 (3.03%) LAN
Development Applications
1 9 (27.27%) GitLab
2 5 (15.15%) Artifactory
3 2 (6.06%) Git
3 2 (6.06%) JIRA
General
1 12 (36.36%) Public Sector
2 9 (27.27%) Analytical Skills
3 6 (18.18%) Social Skills
4 5 (15.15%) Finance
5 1 (3.03%) Inclusion and Diversity
5 1 (3.03%) Police
5 1 (3.03%) Retail
Job Titles
1 11 (33.33%) Service Manager
2 10 (30.30%) Senior
3 9 (27.27%) Infrastructure Engineer
4 7 (21.21%) Senior Infrastructure Engineer
5 5 (15.15%) Cloud Engineer
5 5 (15.15%) Cloud Infrastructure Engineer
5 5 (15.15%) IT Manager
5 5 (15.15%) IT Services Manager
5 5 (15.15%) Senior Cloud Engineer
6 3 (9.09%) Incident and Problem Manager
6 3 (9.09%) Incident Manager
6 3 (9.09%) Problem Manager
6 3 (9.09%) Senior IT Manager
6 3 (9.09%) Senior Manager
6 3 (9.09%) Senior Service Manager
7 2 (6.06%) Analyst
7 2 (6.06%) Product Manager
7 2 (6.06%) Security Engineer
7 2 (6.06%) Service Desk Team Leader
7 2 (6.06%) Team Leader
Miscellaneous
1 5 (15.15%) Hybrid Cloud
1 5 (15.15%) Public Cloud
2 3 (9.09%) Management Information System
3 2 (6.06%) Data Centre
3 2 (6.06%) Private Cloud
3 2 (6.06%) Robotics
4 1 (3.03%) CMDB
4 1 (3.03%) Renewable Energy
4 1 (3.03%) Self-Motivation
Operating Systems
1 8 (24.24%) Linux
1 8 (24.24%) Windows
2 2 (6.06%) Amazon Linux
2 2 (6.06%) Windows Server
2 2 (6.06%) Windows Server 2008
3 1 (3.03%) Unix
3 1 (3.03%) Windows 10
Processes & Methodologies
1 27 (81.82%) ITIL
2 14 (42.42%) Coaching
2 14 (42.42%) Mentoring
2 14 (42.42%) Problem Management
3 12 (36.36%) Change Management
4 11 (33.33%) Incident Management
5 9 (27.27%) Customer Service
5 9 (27.27%) Infrastructure as Code
5 9 (27.27%) Infrastructure Engineering
6 8 (24.24%) Configuration Management
6 8 (24.24%) ITSM
6 8 (24.24%) Roadmaps
7 7 (21.21%) Continuous Improvement
7 7 (21.21%) DevOps
7 7 (21.21%) Operational Stability
7 7 (21.21%) Site Reliability Engineering
8 6 (18.18%) Facilities Management
8 6 (18.18%) Performance Improvement
8 6 (18.18%) Root Cause Analysis
8 6 (18.18%) Statistics
Programming Languages
1 2 (6.06%) Bash
1 2 (6.06%) PowerShell
Qualifications
1 2 (6.06%) Security Cleared
2 1 (3.03%) BC Cleared
2 1 (3.03%) CCNA
2 1 (3.03%) CCNP
2 1 (3.03%) Cisco Certification
2 1 (3.03%) DBS Check
2 1 (3.03%) Degree
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) SC Cleared
Quality Assurance & Compliance
1 7 (21.21%) SLA
2 4 (12.12%) NIST
3 2 (6.06%) GDPR
3 2 (6.06%) ISO/IEC 27001
System Software
1 3 (9.09%) IAG
2 2 (6.06%) Active Directory
Systems Management
1 9 (27.27%) Terraform
2 5 (15.15%) Ansible
3 1 (3.03%) FortiGate
Vendors
1 4 (12.12%) Microsoft
2 3 (9.09%) ServiceNow
3 1 (3.03%) BMC
3 1 (3.03%) CheckPoint
3 1 (3.03%) Cisco
3 1 (3.03%) Dynatrace
3 1 (3.03%) Meraki
3 1 (3.03%) SAP