Period
to 20 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

Service Management
Tyne and Wear > Newcastle upon Tyne
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 51 53 67
Rank change year-on-year +2 +14 +9
Permanent jobs citing Service Management 22 40 27
As % of all permanent IT jobs advertised in Newcastle upon Tyne 3.38% 4.09% 2.91%
As % of the Processes & Methodologies category 3.89% 4.74% 3.40%
Number of salaries quoted 19 31 7
Newcastle upon Tyne median annual salary £37,500 £41,500 £30,701
Median salary % change year-on-year -9.64% +35.17% -44.18%
10th Percentile £30,750 £28,500 £17,700
90th Percentile £48,750 £50,000 £46,124
Tyne and Wear median annual salary £37,500 £40,750 £31,601
% change year-on-year -7.98% +28.95% -42.54%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process and methodology skills.

Process & Methodology Skills
Newcastle upon Tyne
Permanent job vacancies with a requirement for process and methodology skills 566 843 794
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 86.94% 86.20% 85.65%
Number of salaries quoted 492 733 636
Newcastle upon Tyne median annual salary £37,500 £37,500 £37,500
10th Percentile £22,500 £25,050 £25,500
90th Percentile £53,750 £60,000 £60,000
Tyne and Wear median annual salary £37,500 £37,500 £37,500

Service Management
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Service Management as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Management in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Newcastle upon Tyne.

Salary trend for Service Management in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Service Management in Newcastle upon Tyne over the 6 months to 20 July 2017.

Salary histogram for Service Management in Newcastle upon Tyne

For the 6 months to 20 July 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Management.

1 16 (72.73%) ITIL
2 12 (54.55%) Service Delivery
3 7 (31.82%) Enterprise Architecture
3 7 (31.82%) Project Management
3 7 (31.82%) Benchmarking
4 6 (27.27%) TOGAF
5 5 (22.73%) Stakeholder Management
6 4 (18.18%) Finance
6 4 (18.18%) Task Automation
7 3 (13.64%) Service Design
7 3 (13.64%) Continuous Improvement
7 3 (13.64%) Business Analysis
7 3 (13.64%) Performance Management
8 2 (9.09%) Release Management
8 2 (9.09%) CMDB
8 2 (9.09%) Migration
8 2 (9.09%) Information Security
8 2 (9.09%) Network Design
8 2 (9.09%) Management Information System
8 2 (9.09%) Wi-Fi
8 2 (9.09%) Configuration Management
8 2 (9.09%) PRINCE2
8 2 (9.09%) Windows
8 2 (9.09%) LAN
8 2 (9.09%) WAN
8 2 (9.09%) Microsoft
8 2 (9.09%) Service Desk Management
8 2 (9.09%) Degree
8 2 (9.09%) Network Architecture
8 2 (9.09%) ITIL V3

Service Management
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Drupal
1 1 (4.55%) SharePoint
Business Applications
1 1 (4.55%) Oracle EBS
Communications & Networking
1 2 (9.09%) LAN
1 2 (9.09%) WAN
1 2 (9.09%) Wi-Fi
2 1 (4.55%) DHCP
2 1 (4.55%) DNS
2 1 (4.55%) Firewall
2 1 (4.55%) Internet
2 1 (4.55%) Intrusion Detection
Database & Business Intelligence
1 1 (4.55%) GIS
1 1 (4.55%) Oracle Database
1 1 (4.55%) RDBMS
1 1 (4.55%) Relational Database
1 1 (4.55%) SQL Server
1 1 (4.55%) SQLPlus
Development Applications
1 1 (4.55%) SQL Server Management Studio (SSMS)
1 1 (4.55%) Toad
General
1 4 (18.18%) Finance
Job Titles
1 10 (45.45%) Service Manager
2 6 (27.27%) Delivery Manager
2 6 (27.27%) Services Delivery Manager
3 4 (18.18%) Analyst
3 4 (18.18%) Architect
4 3 (13.64%) Service Design Manager
5 2 (9.09%) Infrastructure Architect
5 2 (9.09%) Metrics Analyst
5 2 (9.09%) Release Manager
5 2 (9.09%) Service Analyst
5 2 (9.09%) Service Architect
5 2 (9.09%) Test Manager
6 1 (4.55%) 2nd/3rd Line Support
6 1 (4.55%) 3rd Line Support
6 1 (4.55%) Incident Manager
6 1 (4.55%) Infrastructure Analyst
6 1 (4.55%) Performance Analyst
6 1 (4.55%) Service Management Analyst
6 1 (4.55%) Services Delivery Analyst
6 1 (4.55%) Transition Manager
Miscellaneous
1 2 (9.09%) Analytical Skills
1 2 (9.09%) CMDB
1 2 (9.09%) Management Information System
1 2 (9.09%) User Experience
Operating Systems
1 2 (9.09%) Windows
2 1 (4.55%) Unix
2 1 (4.55%) Windows Server
Processes & Methodologies
1 16 (72.73%) ITIL
2 12 (54.55%) Service Delivery
3 7 (31.82%) Benchmarking
3 7 (31.82%) Enterprise Architecture
3 7 (31.82%) Project Management
4 6 (27.27%) TOGAF
5 5 (22.73%) Stakeholder Management
6 4 (18.18%) Task Automation
7 3 (13.64%) Business Analysis
7 3 (13.64%) Continuous Improvement
7 3 (13.64%) Performance Management
7 3 (13.64%) Service Design
8 2 (9.09%) Configuration Management
8 2 (9.09%) Information Security
8 2 (9.09%) ITIL V3
8 2 (9.09%) Migration
8 2 (9.09%) Network Architecture
8 2 (9.09%) Network Design
8 2 (9.09%) Release Management
8 2 (9.09%) Service Desk Management
Programming Languages
1 1 (4.55%) Shell Script
1 1 (4.55%) SQL
Qualifications
1 2 (9.09%) Degree
2 1 (4.55%) BPSS Clearance
2 1 (4.55%) HND
Quality Assurance & Compliance
1 1 (4.55%) ISO/IEC 20000
1 1 (4.55%) ISO/IEC 27001
System Software
1 1 (4.55%) Active Directory
Systems Management
1 1 (4.55%) FortiGate
1 1 (4.55%) SCCM
1 1 (4.55%) SCOM
1 1 (4.55%) SCOrch
1 1 (4.55%) SCSM
Vendors
1 2 (9.09%) Microsoft
2 1 (4.55%) CheckPoint
2 1 (4.55%) Fortinet
2 1 (4.55%) Oracle
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £40000.00 per annum
Posted: 21 days ago