The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / North East
Rank 59 40 42
Rank change year-on-year -19 +2  
Contract jobs citing CRM 26 36 15
As % of all contract IT jobs advertised in the North East 3.54% 4.13% 2.37%
As % of the Processes & Methodologies category 4.04% 4.86% 3.21%
Number of daily rates quoted 19 27 11
Median daily rate £375 £422 £280
Median daily rate % change year-on-year -11.03% +50.53%  
90% offered a daily rate of more than £250 £329 £225
10% offered a daily rate of more than £451 £530 £525
UK excluding London median daily rate £400 £400 £400
% change year-on-year +0.06% -  
Number of hourly rates quoted 1 0 0
Median hourly rate £21.13 - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North East
Contract job vacancies with a requirement for process and methodology skills 644 741 467
As % of all contract IT job vacancies advertised in the North East 87.62% 85.07% 73.89%
Number of daily rates quoted 432 505 258
Median daily rate £388 £400 £375
Median daily rate % change year-on-year -3.12% +6.66%  
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £515 £550 £515
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 13 11 19
Median hourly rate £32.50 £18.00 £12.00
Median hourly rate % change year-on-year +80.55% +50.00%  
90% offered a hourly rate of more than £9.71 £12.97 £11.00
10% offered a hourly rate of more than £43.00 £30.00 £29.90
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

CRM
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the North East

CRM
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North East.

Contractor daily rate trend for CRM in the North East

CRM
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing CRM in the North East over the 3 months to 25 March 2017.

Contractor daily rate histogram for CRM in the North East

CRM
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in the North East.

Contractor hourly rate trend for CRM in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North East region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -20 19 £375 -9.63% 5
Durham +1 7 £325 -23.21% 2
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 25 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for CRM.

1 11 (29.73%) Dynamics CRM
2 10 (27.03%) Microsoft
3 9 (24.32%) C#
4 8 (21.62%) Unix
5 7 (18.92%) .NET
5 7 (18.92%) Web Services
5 7 (18.92%) Business Analysis
6 6 (16.22%) Agile Software Development
6 6 (16.22%) Handset
6 6 (16.22%) Change Management
6 6 (16.22%) Red Hat
6 6 (16.22%) CTI
6 6 (16.22%) SQL Server
6 6 (16.22%) Siebel
6 6 (16.22%) DevOps
7 5 (13.51%) Jenkins
7 5 (13.51%) Packer
7 5 (13.51%) MS Excel
7 5 (13.51%) ISEB
7 5 (13.51%) Informatica
7 5 (13.51%) Oracle
7 5 (13.51%) Project Management
7 5 (13.51%) Finance
7 5 (13.51%) Git (software)
7 5 (13.51%) Puppet
8 4 (10.81%) User Acceptance Testing
8 4 (10.81%) Scrum
8 4 (10.81%) ISTQB
8 4 (10.81%) Retail
8 4 (10.81%) Advertising

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) SharePoint
2 2 (5.41%) Oracle Workflow
3 1 (2.70%) CMS
3 1 (2.70%) Umbraco
Applications
1 5 (13.51%) MS Excel
2 2 (5.41%) MS PowerPoint
3 1 (2.70%) MS Visio
Business Applications
1 11 (29.73%) Dynamics CRM
2 2 (5.41%) Oracle EBS
2 2 (5.41%) Oracle iRecruitment
3 1 (2.70%) Oracle EBS R12
3 1 (2.70%) Oracle HRMS
Cloud Services
1 2 (5.41%) Microsoft Azure
Communications & Networking
1 6 (16.22%) CTI
Database & Business Intelligence
1 6 (16.22%) SQL Server
2 2 (5.41%) Oracle Discoverer
3 1 (2.70%) Relational Database
3 1 (2.70%) SQL Server 2008
3 1 (2.70%) SQL Server 2012
Development Applications
1 5 (13.51%) Git (software)
1 5 (13.51%) Jenkins
2 2 (5.41%) JMeter
2 2 (5.41%) Toad
3 1 (2.70%) Team Foundation Server
3 1 (2.70%) Visual Studio
General
1 5 (13.51%) Finance
2 4 (10.81%) Advertising
2 4 (10.81%) Retail
3 2 (5.41%) Manufacturing
3 2 (5.41%) Telecoms
4 1 (2.70%) Legal
Job Titles
1 9 (24.32%) Analyst
2 7 (18.92%) Developer
3 6 (16.22%) Administrator
3 6 (16.22%) Consultant
3 6 (16.22%) Siebel Administrator
4 5 (13.51%) Business Analyst
4 5 (13.51%) Project Manager
5 4 (10.81%) CRM Consultant
5 4 (10.81%) CRM Manager
5 4 (10.81%) CRM Project Manager
5 4 (10.81%) Dynamics CRM Consultant
5 4 (10.81%) Microsoft Consultant
5 4 (10.81%) Microsoft CRM Consultant
5 4 (10.81%) Test Analyst
6 3 (8.11%) CRM Analyst
6 3 (8.11%) CRM Developer
6 3 (8.11%) Dynamics CRM Developer
6 3 (8.11%) Microsoft Developer
7 2 (5.41%) C# .NET Developer
7 2 (5.41%) Non-Functional Test Analyst
Libraries, Frameworks & Software Standards
1 7 (18.92%) .NET
1 7 (18.92%) Web Services
2 4 (10.81%) HTML
3 2 (5.41%) ASP.NET
3 2 (5.41%) CSS
3 2 (5.41%) REST
3 2 (5.41%) SOAP
4 1 (2.70%) .NET Framework
4 1 (2.70%) ASP.NET MVC
4 1 (2.70%) Entity Framework
4 1 (2.70%) WPF
Miscellaneous
1 6 (16.22%) Handset
2 2 (5.41%) Data Structures
2 2 (5.41%) PMI
3 1 (2.70%) IVR
3 1 (2.70%) Social Media
Operating Systems
1 8 (21.62%) Unix
Processes & Methodologies
1 7 (18.92%) Business Analysis
2 6 (16.22%) Agile Software Development
2 6 (16.22%) Change Management
2 6 (16.22%) DevOps
3 5 (13.51%) Project Management
4 4 (10.81%) ERP
4 4 (10.81%) Migration
4 4 (10.81%) PRINCE2
4 4 (10.81%) Scrum
4 4 (10.81%) User Acceptance Testing
5 3 (8.11%) Data Migration
5 3 (8.11%) Stakeholder Management
5 3 (8.11%) Unit Testing
6 2 (5.41%) Functional Testing
6 2 (5.41%) MVC
6 2 (5.41%) Resource Management
6 2 (5.41%) System Integration Testing
6 2 (5.41%) Use Case
6 2 (5.41%) Web Development
6 2 (5.41%) Workflow
Programming Languages
1 9 (24.32%) C#
2 4 (10.81%) JavaScript
3 3 (8.11%) SQL
4 2 (5.41%) PL/SQL
4 2 (5.41%) Shell Script
5 1 (2.70%) C++
5 1 (2.70%) Java
5 1 (2.70%) T-SQL
5 1 (2.70%) VB
Qualifications
1 5 (13.51%) ISEB
2 4 (10.81%) ISTQB
3 2 (5.41%) BPSS Clearance
3 2 (5.41%) ISTQB Advanced Certification
3 2 (5.41%) ISTQB Foundation Certification
3 2 (5.41%) PMI Certification
3 2 (5.41%) SC Cleared
3 2 (5.41%) Security Cleared
4 1 (2.70%) Degree
4 1 (2.70%) HND
Systems Management
1 5 (13.51%) Packer
1 5 (13.51%) Puppet
2 1 (2.70%) Cisco IPCC
Vendors
1 10 (27.03%) Microsoft
2 6 (16.22%) Red Hat
2 6 (16.22%) Siebel
3 5 (13.51%) Informatica
3 5 (13.51%) Oracle
4 3 (8.11%) HP
5 1 (2.70%) Facebook
Durham, County Durham
Sopra Steria Recruitment
Posted: 2 days ago