Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > North East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 60 111 51
Rank change year-on-year +51 -60 +21
Contract jobs citing CRM 42 52 71
As % of all contract IT jobs advertised in the North East 3.43% 1.92% 3.51%
As % of the Processes & Methodologies category 4.07% 2.28% 4.19%
Number of daily rates quoted 29 43 49
North East median daily rate £485 £400 £413
Median daily rate % change year-on-year +21.25% -3.03% +10.00%
10th Percentile £307 £260 £312
90th Percentile £538 £567 £575
England median daily rate £425 £425 £415
% change year-on-year - +2.41% -2.35%
Number of hourly rates quoted 0 1 1
North East median hourly rate - £28.50 £35.00
Median hourly rate % change year-on-year - -18.57% +62.79%
England median hourly rate £22.00 £27.50 £24.00
% change year-on-year -20.00% +14.58% +20.54%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1031 2285 1695
As % of all contract IT jobs advertised in the North East 84.09% 84.38% 83.83%
Number of daily rates quoted 692 1583 1080
North East median daily rate £380 £350 £405
Median daily rate % change year-on-year +8.57% -13.58% +8.00%
10th Percentile £250 £225 £256
90th Percentile £550 £525 £600
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 40 92 74
North East median hourly rate £23.50 £28.00 £17.25
Median hourly rate % change year-on-year -16.07% +62.32% -8.73%
10th Percentile £9.93 £11.01 £11.17
90th Percentile £50.00 £36.00 £35.25
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

CRM
Job Vacancy Trend in the North East

Job postings citing CRM as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for CRM in the North East

CRM
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the North East.

Contractor daily rate trend for CRM in the North East

CRM
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing CRM in the North East over the 6 months to 23 November 2017.

Contractor daily rate histogram for CRM in the North East

CRM
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the North East.

Contractor hourly rate trend for CRM in the North East

CRM
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the North East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +54 29 £485 +21.25% 5
Durham +3 12 £425 -0.58% 2
CRM
England

For the 6 months to 23 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for CRM.

1 34 (80.95%) Dynamics CRM
2 29 (69.05%) Microsoft
3 16 (38.10%) .NET
4 12 (28.57%) Translating Business Requirements
4 12 (28.57%) BPSS Clearance
5 11 (26.19%) Project Governance
5 11 (26.19%) Presales
6 10 (23.81%) Security Cleared
6 10 (23.81%) Internet
7 8 (19.05%) Project Management
7 8 (19.05%) Oracle
7 8 (19.05%) Degree
7 8 (19.05%) Mentoring
8 7 (16.67%) PMP
8 7 (16.67%) PMI Certification
8 7 (16.67%) Matrix Organization
9 6 (14.29%) Finance
9 6 (14.29%) IVR
9 6 (14.29%) Mobile App
10 5 (11.90%) Billing
10 5 (11.90%) C#
11 4 (9.52%) SQL Server
11 4 (9.52%) SQL
11 4 (9.52%) Oracle Reports
11 4 (9.52%) Agile Software Development
11 4 (9.52%) SC Cleared
12 3 (7.14%) Continuous Integration
12 3 (7.14%) Asset Management
12 3 (7.14%) AngularJS
12 3 (7.14%) KYC

CRM
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) IIS
1 1 (2.38%) NServiceBus
1 1 (2.38%) Oracle Workflow
1 1 (2.38%) SharePoint
Applications
1 1 (2.38%) Microsoft Office
1 1 (2.38%) Microsoft Project
Business Applications
1 34 (80.95%) Dynamics CRM
2 3 (7.14%) Maximo
3 2 (4.76%) Dynamics AX
3 2 (4.76%) Dynamics NAV
4 1 (2.38%) NetSuite
4 1 (2.38%) Oracle EBS
4 1 (2.38%) Oracle Utilities
4 1 (2.38%) Salesforce.com CRM
Cloud Services
1 2 (4.76%) Dynamics 365
2 1 (2.38%) IBM Blueworks
2 1 (2.38%) Microsoft Azure
2 1 (2.38%) PaaS
Communications & Networking
1 10 (23.81%) Internet
2 1 (2.38%) Skype
Database & Business Intelligence
1 4 (9.52%) Oracle Reports
1 4 (9.52%) SQL Server
2 3 (7.14%) Oracle Database
2 3 (7.14%) Relational Database
3 2 (4.76%) Oracle Database 10g
4 1 (2.38%) JasperReports
4 1 (2.38%) Oracle BI EE
4 1 (2.38%) Oracle ODI
4 1 (2.38%) SQL Server 2016
4 1 (2.38%) Star Schema
Development Applications
1 3 (7.14%) Oracle Forms
2 1 (2.38%) gulp
2 1 (2.38%) JIRA
2 1 (2.38%) Selenium
2 1 (2.38%) Visual Studio
General
1 6 (14.29%) Finance
2 5 (11.90%) Billing
3 1 (2.38%) Back Office
3 1 (2.38%) Retail
Job Titles
1 19 (45.24%) Architect
2 17 (40.48%) Solutions Architect
3 10 (23.81%) CRM Architect
4 8 (19.05%) CRM Solutions Architect
4 8 (19.05%) Project Manager
5 5 (11.90%) Developer
6 4 (9.52%) Senior Architect
6 4 (9.52%) Senior Solutions Architect
7 3 (7.14%) Analyst
7 3 (7.14%) CRM Developer
7 3 (7.14%) Dynamics CRM Architect
8 2 (4.76%) Applications Support
8 2 (4.76%) Business Analyst
8 2 (4.76%) Consultant
8 2 (4.76%) CRM Analyst
8 2 (4.76%) Dynamics CRM Developer
8 2 (4.76%) Dynamics NAV Consultant
8 2 (4.76%) Microsoft Developer
9 1 (2.38%) CRM Manager
9 1 (2.38%) Dynamics AX Consultant
Libraries, Frameworks & Software Standards
1 16 (38.10%) .NET
2 3 (7.14%) AngularJS
3 2 (4.76%) JDBC
3 2 (4.76%) XML
4 1 (2.38%) Oracle GoldenGate
Miscellaneous
1 6 (14.29%) IVR
1 6 (14.29%) Mobile App
2 2 (4.76%) Analytical Skills
3 1 (2.38%) Spread Betting
Operating Systems
1 2 (4.76%) Linux
1 2 (4.76%) Unix
2 1 (2.38%) Windows
2 1 (2.38%) Windows Server
2 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 12 (28.57%) Translating Business Requirements
2 11 (26.19%) Presales
2 11 (26.19%) Project Governance
3 8 (19.05%) Mentoring
3 8 (19.05%) Project Management
4 7 (16.67%) Matrix Organization
5 4 (9.52%) Agile Software Development
6 3 (7.14%) Asset Management
6 3 (7.14%) Continuous Integration
6 3 (7.14%) KYC
6 3 (7.14%) Migration
6 3 (7.14%) Workflow
7 2 (4.76%) Dashboard Development
7 2 (4.76%) ERP
7 2 (4.76%) ETL
7 2 (4.76%) PRINCE2
8 1 (2.38%) Business Intelligence
8 1 (2.38%) Contact Management
8 1 (2.38%) Data Modelling
8 1 (2.38%) ITIL
Programming Languages
1 5 (11.90%) C#
2 4 (9.52%) SQL
3 3 (7.14%) JavaScript
3 3 (7.14%) PL/SQL
4 2 (4.76%) Java
4 2 (4.76%) Shell Script
4 2 (4.76%) T-SQL
5 1 (2.38%) PowerShell
Qualifications
1 12 (28.57%) BPSS Clearance
2 10 (23.81%) Security Cleared
3 8 (19.05%) Degree
4 7 (16.67%) PMI Certification
4 7 (16.67%) PMP
5 4 (9.52%) SC Cleared
Quality Assurance & Compliance
1 2 (4.76%) Data Quality
Systems Management
1 2 (4.76%) Systems Management Server (SMS)
Vendors
1 29 (69.05%) Microsoft
2 8 (19.05%) Oracle
3 3 (7.14%) SAP
4 1 (2.38%) IBM
4 1 (2.38%) JD Edwards
4 1 (2.38%) Pega
4 1 (2.38%) Salesforce.com