1 to 25 of 3,405 CRM Jobs in England

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

Senior Data Analyst is responsible for leading the strategy, governance and optimisation of customer data within the CRM function. The role ensures the integrity, accuracy and effective use of customer data to support customer engagement, sales performance and business decision-making. Working closely with Commercial, Marketing and IT teams … postholder will drive data-led improvements, maximise the value of CRM systems and support the development of advanced analytics capabilities across the organisation. Develop and implement CRM data strategies aligned with business objectives and customer engagement goals. Lead data governance activities, ensuring data accuracy, quality standards, validation processes and compliance ...

understand customer business processes, digital commerce strategies, customer journeys, and operational requirements. Configure and implement e-commerce platforms and associated integrations with ERP, CRM, payment gateways, shipping providers, marketplaces, and third-party applications. Design and deliver automation solutions that streamline customer onboarding, product management, order processing, fulfilment workflows, and customer … Strong understanding of e-commerce business processes, including catalogue management, pricing, promotions, checkout, payment processing, fulfilment, and customer experience. Experience delivering projects involving ERP, CRM, and third-party system integrations. Strong knowledge of APIs, integration concepts, and data exchange methodologies. Experience using automation platforms and workflow technologies such as Power ...

Title : Senior Dynamics 365 CRM Functional Consultant & Product OwnerJob Location : London, UK (Hybrid - 4 days per week from office)Job Type : Contract (6 months)/PermanentJob Description:Role Summary:We are seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization … Agile Product Ownership capabilities.This role will act as the bridge between business stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage ...

Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative … site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include :Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions ...

Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative … site, applying your sound technical know‐how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions ...

specifications, including process flows, use cases, and user stories Technical Solution & System Integration Support the configuration, customisation, and deployment of MS Dynamics 365 modules (CRM, Membership, Student Management, etc.). Work with IT teams to ensure seamless integration between MS Dynamics 365, LMS, and other third-party applications. Assist … five years’ experience as a Technical Business Analyst, preferably within an education, membership, or professional body environment. Strong expertise in Microsoft Dynamics 365, including CRM, Customer Engagement, Power Platform, Business Central, or Finance and Operations modules. Experience working with market-leading Learning Management Systems such as Moodle, Canvas, Blackboard, Brightspace ...

strategic business partner to the CMO and the wider Marketing Leadership Team. The function exists to transform raw data across paid media, owned channels, CRM and third-party signals into decisions that drive measurable growth. Sitting at the intersection of Analytics, AdTech and Marketing Strategy, this role defines the analytical … Brand Tracking, Marketing Mix Modelling (MMM), Multi-Touch Attribution, Incrementality Testing, Funnel Conversion and Customer Journey Analytics. Define KPIs and reporting standards across Marketing, CRM and Lifecycle programmes.Deliver forward-looking insights, performance narratives and strategic recommendations to Marketing and business leadership. Translate business questions into analytical specifications, defining required inputs ...

email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

operational and organisational change turning customer feedback into actionable Product and CX insight You can expect to work across a technology environment that includes CRM, Customer Success platforms, support systems, product analytics, business intelligence tools, workflow tools, and collaboration platforms . Examples may include Vitally, Gainsight or similar, Zendesk, Looker … customer requests rather than building proactive engagement strategies. You are uncomfortable engaging executive stakeholders or leading difficult conversations. You do not enjoy detailed forecasting, CRM management, and account planning. You prefer working independently without significant cross-functional coordination. You are looking for a people-management role rather than a senior ...

with Marketing and the BDR function on campaign follow-up and lead conversion. Keep accurate records of interactions, sales activities, and opportunities in the CRM system. End-to-End Sales Ownership Own prospecting, qualification, discovery, needs analysis, solution positioning, demonstrations, proposal development, commercial negotiation, closing, and handover. Convert leads into … security services. An established professional network within the UK cybersecurity or IT leadership community. Experience in Microsoft and/or Salesforce environments. Familiarity with CRM software, sales tracking tools, SharePoint, Office 365, and process management tools. Understanding and prior use of Force Management as a sales methodology is a plus. ...

translate business needs into scalable, reliable technology solutions — enabling growth, operational efficiency, and data-driven decision-making. The role drives platform excellence across CRM, marketing automation, digital content management, analytics, and related commercial systems, positioning Fortrea for continued competitive advantage in the global CRO marketplace.Summary of Responsibilities:Support … budgeting, financial forecasting, variance analysis, and vendor management for enterprise technology platformsStrong understanding of commercial business processes, including business development, proposal management, customer relationship management, and marketing operationsPreferred Qualifications Include:Experience leading platform integration efforts across CRM, ERP, data warehouse, and marketing systems in a complex enterprise environmentExceptional verbal ...

reference architectures, modernization blueprints, and technology standards. Ensure alignment between business capabilities, operating models, and technology platforms. Guide large-scale modernization initiatives including ERP, CRM, asset management, and operational platforms. Drive interoperability between IT and OT environments. Enterprise Applications TransformationLead modernization strategies across enterprise platforms including: SAP (S/4HANA ...

apply these tools to solve both reporting and data platform challenges Solid understanding of customer data, including Customer Experience (CX) and Customer Relationship Management (CRM) concepts Ability to operate effectively in a fast‐paced, delivery‐focused environment with changing priorities Strong organisational skills with the ability to manage workload independently ...

mentoring, and SBS Practitioner development programmes Develop and support a network of commercial SBS champions, subject matter experts, and future improvement leaders Partner with CRM and data owners to ensure improvement decisions are driven by reliable data and insights Coach commercial leaders on leader standard work and continuous improvement practices … success delivering Lean, continuous improvement, business excellence, or transformation programmes Experience facilitating Kaizen workshops, coaching leaders, and driving measurable business improvements Strong understanding of CRM systems and commercial analytics, with Salesforce and Power BI experience considered advantageous Comfortable leveraging digital and AI tools to improve analysis, insight generation, and commercial ...

models. Define business requirements and work collaboratively across business, technology, product and design teams to deliver customer-centric solutions. Support the implementation of digital, CRM and AI-enabled customer capabilities that improve customer engagement and operational effectiveness. Facilitate workshops, stakeholder interviews and co-creation sessions to align teams around customer … clear recommendations for senior stakeholders. Experience applying customer insights, design thinking or experimentation to shape new products, propositions, services or business models. Knowledge of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences, intelligent ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands-on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

member of the wider IT leadership team, you will: Own the strategy, roadmap, and operational health of our corporate/internal application estate, including CRM, ERP, billing, finance, and other business-critical SaaS platforms. Lead the consolidation and transformation of our corporate applications as part of a major, active investment … applications following mergers, acquisitions, and divestments, ensuring minimal disruption to the business. Own due diligence input and post-close integration planning for corporate systems (CRM, ERP, billing, finance) as part of the wider M&A process. Drive the current large-scale investment program to consolidate our corporate applications footprint, reducing ...

Technical Skills: Proficiency in SQL, Python/R, and data visualization tools (e.g., Power BI, Tableau) a must. Experience with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub, OutReach, and Zoominfo experience are also a plus. Analytical Skills: Strong analytical ...

reducing manual friction, and strengthening transparency across quotas, compensation, and strategic growth programs. Key Skills: Technical: Proficiency in BI tools (Power BI, Fabric), SQL, CRM platforms (preferably Dynamics 365), automation tools, and AI/ML basics and Excel modelling Business Acumen: Deep understanding of sales cycles, marketing funnels, and customer … Qualifications: 5+ years experience in Sales, Revenue Operations, Sales Operations, or related GTM strategy roles in B2B SaaS or enterprise software environments. Expertise in CRM and BI tools (Microsoft Dynamics and Power BI preferred; Salesforce experience also valued). Proven experience in sales performance, planning, and insights, including territory design ...

track record of building, developing and leading exceptional international teams through periods of rapid growth and transformation Extensive experience with modern marketing technology, CRM platforms, automation, data architecture and operational design Practical experience identifying and implementing AI capabilities that deliver measurable business impact Outstanding leadership, communication and stakeholder management skills ...

Microsoft Copilot and Claude. Key Responsibilities Data & Platform Engineering Build and evolve a scalable, secure data platform integrating key sources including ticketing systems, CRM, web analytics, event operations, and finance. Design for interoperability and timely data availability (batch and near real‐time) to support both operational reporting and advanced analytics. ...

tools for advanced analytics and marketing use cases. Exposure to cloud-based data platforms such as Azure, AWS, GCP, Snowflake or BigQuery. Familiarity with CRM, CDP, marketing automation and paid media platforms. Experience developing predictive analytics, propensity models or automated insight solutions. Responsible Artificial Intelligence usage. What We Will Offer ...

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first ...