CRM AI Enablement Manager
- Location
- Redditch, England, United Kingdom
Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...