1 to 25 of 4,352 CRM Jobs in England

Commercial Business Analyst

Location
Coventry, England, United Kingdom
Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

VP, Enterprise Analytics

Location
Greater London, England, United Kingdom
service data products.* Experience partnering with Data Engineering and Data Platform teams to establish effective enterprise data and analytics operating models.* Strong understanding of CRM, ERP, and enterprise business systems.* Experience presenting business performance insights to Executive Leadership Teams, Boards of Directors, and investors.* Demonstrated experience building, managing, and developing ...

Senior Data Analyst

Location
Folkestone, England, United Kingdom
Senior Data Analyst is responsible for leading the strategy, governance and optimisation of customer data within the CRM function. The role ensures the integrity, accuracy and effective use of customer data to support customer engagement, sales performance and business decision-making. Working closely with Commercial, Marketing and IT teams … postholder will drive data-led improvements, maximise the value of CRM systems and support the development of advanced analytics capabilities across the organisation. Develop and implement CRM data strategies aligned with business objectives and customer engagement goals. Lead data governance activities, ensuring data accuracy, quality standards, validation processes and compliance ...

Sales Operations Manager

Location
London, United Kingdom
Manager to the team on a full time, permanent basis. This role will support the wider Sales function across sales planning, forecasting, pipeline management, CRM, performance reporting and process optimisation. The successful candidate will have the opportunity to work closely with sales leadership, Regional MDs, Finance, Marketing, Customer Support … best practices for opportunity management and revenue forecasting. Support Regional MDs with pipeline reviews and business planning. Act as the primary owner of the CRM system, ensuring data accuracy, governance and compliance. Drive CRM adoption and user engagement across the sales team. Design, document and continuously improve sales processes ...

Senior CRM Systems Executive

Hiring Organisation
Shoosmiths LLP
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Edinburgh, Birmingham, Leeds, Manchester, Northampton This role combines CRM expertise, relationship intelligence, reporting, stakeholder engagement and operational marketing automation responsibilities, helping colleagues across the firm maximise the value of client, relationship and communication data. Role purpose As a Senior CRM Systems Executive, you will play a leading role … operation, development and adoption of the firm's CRM platform, while supporting the day-to-day operation of the firm's marketing automation platform. Working as part of the Marketing Operations team within the BD & Marketing department, you will support the Senior CRM & Digital Manager in delivering the firm ...

Senior AI Tech Architect - Salesforce/CRM - London | BCG Platinion

Hiring Organisation
The Boston Consulting Group
Location
London, UK
Employment Type
Full-time
Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior AI Tech Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative … site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include :Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions ...

Senior Transformation Manager - BD & Marketing Platforms

Hiring Organisation
Irwin Mitchell
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
business, you'll help define how client and prospect information moves through our technology ecosystem, ensuring consistency, efficiency and scalability across key CRM platforms.A key initial focus will be the transformation and standardisation of lead management processes, creating a strong foundation for future automation and AI-driven capabilities. … also contribute to wider strategic initiatives including CRM integration, reporting and data transformation programmesWhat You'll Be DoingLeading transformation initiatives across our BD & Marketing technology platforms.Defining and delivering the strategic roadmap for platform standardisation and improvement.Establishing governance frameworks, processes and operating models across multiple interconnected systems.Gathering and translating business requirements ...

Principal Business Analyst - Data Technology Platforms

Location
Greater London, England, United Kingdom
understands the business use of data, the importance of governance and standards, balanced against constant demand for delivery. They must have detailed knowledge of CRM systems, Client Lifecycle and data and analytics associated with these processes. About Schroders Schroders is a global investment manager which provides active asset management, wealth … linked and maintained. Experience delivering client lifecycle analytics, such as onboarding progress, client engagement, pipeline conversion, retention and servicing activity. Strong awareness of CRM data quality, ownership, duplication, standardisation, lineage and governance. Own and articulate the product vision and roadmap for Client/CRM data capabilities, aligned to business ...

Senior Ecommerce Implementation Consultant

Hiring Organisation
Kerridge Commercial Systems
Location
Hungerford, Berkshire, United Kingdom
Salary
£ 70 K
workshops to understand customer business processes, digital commerce strategies, customer journeys, and operational requirements.Configure and implement e-commerce platforms and associated integrations with ERP, CRM, payment gateways, shipping providers, marketplaces, and third-party applications.Design and deliver automation solutions that streamline customer onboarding, product management, order processing, fulfilment workflows, and customer … commerce platforms.Strong understanding of e-commerce business processes, including catalogue management, pricing, promotions, checkout, payment processing, fulfilment, and customer experience.Experience delivering projects involving ERP, CRM, and third-party system integrations.Strong knowledge of APIs, integration concepts, and data exchange methodologies.Experience using automation platforms and workflow technologies such as Power Automate, Zapier ...

IT Technical Project Manager

Hiring Organisation
Robert Walters
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum
usual operations. You will work across a range of technology platforms and will be particularly focused on Microsoft Dynamics 365, Business Central, Microsoft CRM solutions and Learning Management Systems (LMS). A key part of the role will be ensuring that technology solutions effectively support learners, members and internal teams … milestones. Coordinate internal technical teams, business stakeholders and external suppliers. Lead and oversee implementations, configuration and optimisation of Microsoft Dynamics 365 Business Central and CRM solutions. Manage integrations between membership, learning, finance and operational systems, including LMS platforms. Oversee technology upgrades, enhancements, configuration changes and system improvements. Lead delivery activity ...

Commercial Operations and Enablement Specialist

Location
Manchester, Lancashire, United Kingdom
accuracy, pipeline visibility and sales enablement activities. Working closely with Sales, Service, Marketing, Product Management, Finance, Pricing and Operations teams, you will help strengthen CRM adoption, improve commercial performance tracking and enable data-driven decision making across the region. This role offers the opportunity to collaborate with stakeholders across EMEA … operations, business analytics, sales enablement, marketing operations or a similar role. Experience using Salesforce, Power BI, Excel and Microsoft 365 applications. Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting. Strong analytical and problem-solving skills with excellent attention to detail. Ability to translate data into ...

Commercial Analyst

Location
Greater London, England, United Kingdom
Partner with Finance and Sales leadership to improve forecast accuracy and provide insights on growth opportunities, segmentation, and cross-sell/up-sell potential. CRM & Systems Ownership: Maintain and continuously improve the CRM and related revenue tech stack, ensuring data integrity and consistency. Train teams on best practices and drive … data, drafting reports, or building quick models/scripts. Experience applying AI/LLM tools to streamline repetitive RevOps workflows, such as data cleaning, CRM hygiene, or generating first-pass insights from large datasets. Qualifications and Skills Bachelor's degree in business, finance, economics, or a related field; Master ...

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
Title : Senior Dynamics 365 CRM Functional Consultant & Product OwnerJob Location : London, UK (Hybrid - 4 days per week from office)Job Type : Contract (6 months)/PermanentJob Description:Role Summary:We are seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization … Agile Product Ownership capabilities.This role will act as the bridge between business stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage ...

Global Commercial SBS Leader

Location
Malvern, England, United Kingdom
mentoring, and SBS Practitioner development programmes Develop and support a network of commercial SBS champions, subject matter experts, and future improvement leaders Partner with CRM and data owners to ensure improvement decisions are driven by reliable data and insights Coach commercial leaders on leader standard work and continuous improvement practices … success delivering Lean, continuous improvement, business excellence, or transformation programmes Experience facilitating Kaizen workshops, coaching leaders, and driving measurable business improvements Strong understanding of CRM systems and commercial analytics, with Salesforce and Power BI experience considered advantageous Comfortable leveraging digital and AI tools to improve analysis, insight generation, and commercial ...

Senior HubSpot Solutions Engineer

Location
Birmingham, England, United Kingdom
Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

Go-to-Market, Sales Strategy & Operations Senior Associate - Marketing Solutions

Hiring Organisation
Linkedin
Location
London, UK
Employment Type
Full-time
tools such as Tableau or Power BI, and querying large datasets (Trino/Presto, Spark, or similar) Familiarity with Salesforce, Anaplan, or comparable CRM and planning systems Comfort using AI and GenAI tools (e.g. Microsoft Copilot) to accelerate analysis, reporting, and stakeholder communication Suggested Skills: Analytical thinking and quantitative problem ...

Revenue Operations GTM Staff Engineer

Location
Greater London, England, United Kingdom
reducing manual friction, and strengthening transparency across quotas, compensation, and strategic growth programs. Key Skills: Technical: Proficiency in BI tools (Power BI, Fabric), SQL, CRM platforms (preferably Dynamics 365), automation tools, and AI/ML basics and Excel modelling Business Acumen: Deep understanding of sales cycles, marketing funnels, and customer … Qualifications: 5+ years experience in Sales, Revenue Operations, Sales Operations, or related GTM strategy roles in B2B SaaS or enterprise software environments. Expertise in CRM and BI tools (Microsoft Dynamics and Power BI preferred; Salesforce experience also valued). Proven experience in sales performance, planning, and insights, including territory design ...

Customer Success Manager

Hiring Organisation
Adecco
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

Customer Success Manager

Hiring Organisation
Adecco
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high … status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition processes following handover from Sales. Strategic Customer Success: Understand clients' business priorities, industry trends, and technology challenges ...

Senior Enterprise Customer Success Manager

Location
Greater London, England, United Kingdom
operational and organisational change turning customer feedback into actionable Product and CX insight You can expect to work across a technology environment that includes CRM, Customer Success platforms, support systems, product analytics, business intelligence tools, workflow tools, and collaboration platforms . Examples may include Vitally, Gainsight or similar, Zendesk, Looker … customer requests rather than building proactive engagement strategies. You are uncomfortable engaging executive stakeholders or leading difficult conversations. You do not enjoy detailed forecasting, CRM management, and account planning. You prefer working independently without significant cross-functional coordination. You are looking for a people-management role rather than a senior ...

Senior Enterprise Customer Success Manager

Hiring Organisation
Pleo
Location
London, United Kingdom
Salary
£ 70 K
customers navigate operational and organisational changeturning customer feedback into actionable Product and CX insightYou can expect to work across a technology environment that includes CRM, Customer Success platforms, support systems, product analytics, business intelligence tools, workflow tools, and collaboration platforms.Examples may include Vitally, Gainsight or similar, Zendesk, Looker, Tableau … reacting to customer requests rather than building proactive engagement strategies.You are uncomfortable engaging executive stakeholders or leading difficult conversations.You do not enjoy detailed forecasting, CRM management, and account planning.You prefer working independently without significant cross-functional coordination.You are looking for a people-management role rather than a senior individual-contributor ...

CRM Data Assistant

Location
Greater London, England, United Kingdom
broad range of functions including data analysis, reporting, marketing technology, stakeholder engagement, training, and business development support. Working closely with the Global CRM Manager, the successful candidate will play an important role in helping the firm understand, manage and leverage client and relationship data to support strategic decision making … opportunities to become involved in projects spanning data quality, business intelligence, marketing technology, user engagement and process improvement. Key activities/responsibilities Client Data & CRM Management Support the Global CRM Manager in enhancing the firm's client data and relationship management capabilities. Maintain the accuracy, quality and integrity of data ...

Senior Director, Commercial and Marketing Technology Platforms

Location
Leeds, England, United Kingdom
translate business needs into scalable, reliable technology solutions — enabling growth, operational efficiency, and data-driven decision-making. The role drives platform excellence across CRM, marketing automation, digital content management, analytics, and related commercial systems, positioning Fortrea for continued competitive advantage in the global CRO marketplace.Summary of Responsibilities:Support … budgeting, financial forecasting, variance analysis, and vendor management for enterprise technology platformsStrong understanding of commercial business processes, including business development, proposal management, customer relationship management, and marketing operationsPreferred Qualifications Include:Experience leading platform integration efforts across CRM, ERP, data warehouse, and marketing systems in a complex enterprise environmentExceptional verbal ...

Enterprise Architect - Energy & Utilities

Hiring Organisation
NTT DATA
Location
London, UK
Employment Type
Full-time
reference architectures, modernization blueprints, and technology standards. Ensure alignment between business capabilities, operating models, and technology platforms. Guide large-scale modernization initiatives including ERP, CRM, asset management, and operational platforms. Drive interoperability between IT and OT environments. Enterprise Applications Transformation Lead modernization strategies across enterprise platforms including: SAP (S/ ...

Director of Sales & Marketing Technology

Location
Greater London, England, United Kingdom
supporting products that connect them. You will lead a team of approximately 12 people. Direct reports include a Technology Delivery Lead, Solution Architect, 3 CRM managers. The wider team includes CRM Administrators and, indirectly, a small team of Software Engineers. This role combines technology strategy, product and platform ownership, CRM … Sales and Marketing Technology strategy, aligned with commercial growth, customer experience and the wider Technology strategy. Create and maintain a multi-year roadmap across CRM, MarTech, event websites, customer engagement, lead management and supporting integrations. Translate business strategy into a focused portfolio of technology investments, platform improvements and change initiatives ...