CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 21 January 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 103 124 113
Rank change year-on-year +21 -11 +16
Contract jobs citing CRM 828 552 776
As % of all contract jobs in England 2.56% 2.07% 2.10%
As % of the Processes & Methodologies category 2.91% 2.32% 2.40%
Number of daily rates quoted 497 333 498
10th Percentile £313 £300 £313
25th Percentile £413 £413 £418
Median daily rate (50th Percentile) £500 £501 £513
Median % change year-on-year -0.20% -2.24% -2.38%
75th Percentile £588 £625 £613
90th Percentile £669 £784 £688
UK median daily rate £500 £501 £520
% change year-on-year -0.20% -3.65% -0.95%
Number of hourly rates quoted 25 6 22
10th Percentile £14.00 £19.67 £13.02
25th Percentile £14.50 £23.44 £17.00
Median hourly rate £19.50 £30.75 £23.97
Median % change year-on-year -36.59% +28.31% +21.59%
75th Percentile £40.75 £34.44 £45.00
90th Percentile £44.83 £35.00 £62.54
UK median hourly rate £18.89 £26.25 £23.97
% change year-on-year -28.04% +9.53% +21.59%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,450 23,808 32,355
As % of all contract IT jobs advertised in England 88.12% 89.33% 87.74%
Number of daily rates quoted 18,222 14,593 21,730
10th Percentile £305 £310 £300
25th Percentile £409 £413 £419
Median daily rate (50th Percentile) £500 £525 £535
Median % change year-on-year -4.76% -1.87% -2.73%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,765 770 1,701
10th Percentile £15.18 £15.62 £14.00
25th Percentile £17.87 £21.00 £17.50
Median hourly rate £25.15 £35.00 £38.16
Median % change year-on-year -28.14% -8.27% +9.67%
75th Percentile £57.50 £64.01 £63.29
90th Percentile £69.65 £75.00 £75.16
UK median hourly rate £25.15 £32.50 £37.50
% change year-on-year -22.62% -13.33% +17.19%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 21 January 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 21 January 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +23 469 £500 -2.44% 433
South East +17 120 £525 +16.67% 799
Midlands -31 87 £456 -14.32% 399
North of England -30 76 £481 -3.75% 487
West Midlands -35 61 £463 -13.15% 151
North West -29 43 £450 -3.23% 208
East of England +4 32 £475 +13.43% 356
Yorkshire -36 31 £488 -14.02% 216
East Midlands -13 26 £400 -27.27% 242
South West -18 21 £500 +5.26% 311
North East -12 2 £508 -11.35% 66
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (4.23%) SharePoint
2 31 (3.74%) CMS
3 18 (2.17%) Confluence
4 10 (1.21%) Adobe Experience Manager
5 6 (0.72%) Appian
5 6 (0.72%) Camunda
5 6 (0.72%) SugarCRM
6 4 (0.48%) Apache Airflow
7 3 (0.36%) Moodle
7 3 (0.36%) NetWeaver
8 2 (0.24%) Documentum
8 2 (0.24%) SAP EP
9 1 (0.12%) Apache
9 1 (0.12%) ArcGIS
9 1 (0.12%) IIS
9 1 (0.12%) Kentico
9 1 (0.12%) Microsoft Exchange
9 1 (0.12%) SAP Portal
9 1 (0.12%) SAS
9 1 (0.12%) Tomcat
Applications
1 46 (5.56%) Microsoft Excel
2 13 (1.57%) Microsoft Office
3 11 (1.33%) Microsoft PowerPoint
4 10 (1.21%) Microsoft Project
5 7 (0.85%) Chatbot
6 6 (0.72%) MS Visio
6 6 (0.72%) Spreadsheet
7 1 (0.12%) Camtasia
7 1 (0.12%) SPSS
Business Applications
1 244 (29.47%) Dynamics CRM
2 59 (7.13%) Salesforce CRM
3 13 (1.57%) NetSuite
4 12 (1.45%) SAP S/4HANA
5 8 (0.97%) SAP ERP
6 4 (0.48%) SAP CRM
7 3 (0.36%) Oracle EBS
7 3 (0.36%) Remedy ITSM
7 3 (0.36%) SAP HR
7 3 (0.36%) SAP PSCD
7 3 (0.36%) Shopify
8 2 (0.24%) Bloomberg TOMS
8 2 (0.24%) Dynamics NAV
8 2 (0.24%) Eloqua
8 2 (0.24%) NEC Housing
8 2 (0.24%) Oracle CRM
8 2 (0.24%) SAP CX
8 2 (0.24%) SAP FI
8 2 (0.24%) SAP FI-CA
8 2 (0.24%) Workfront
Cloud Services
1 183 (22.10%) Dynamics 365
2 176 (21.26%) Azure
3 160 (19.32%) Power Platform
4 76 (9.18%) Power Automate
5 64 (7.73%) AWS
6 56 (6.76%) PowerApps
7 52 (6.28%) Azure DevOps
8 35 (4.23%) SaaS
9 32 (3.86%) Microsoft 365
10 31 (3.74%) Azure Logic Apps
11 24 (2.90%) GCP
12 23 (2.78%) Serverless
13 19 (2.29%) Azure Functions
13 19 (2.29%) Microsoft Copilot
14 16 (1.93%) Snowflake
15 14 (1.69%) Salesforce Sales Cloud
16 13 (1.57%) Azure Data Factory
16 13 (1.57%) PaaS
17 11 (1.33%) GitHub
18 10 (1.21%) Entra ID
Communications & Networking
1 11 (1.33%) HTTP
2 8 (0.97%) SMS
3 7 (0.85%) DNS
4 6 (0.72%) DHCP
4 6 (0.72%) TCP/IP
4 6 (0.72%) VPN
5 4 (0.48%) Broadband
5 4 (0.48%) Internet
6 2 (0.24%) Cisco ICM
6 2 (0.24%) ISDN
6 2 (0.24%) PSTN
6 2 (0.24%) WebEx
7 1 (0.12%) CTI
7 1 (0.12%) Firewall
7 1 (0.12%) GPRS
7 1 (0.12%) GSM
7 1 (0.12%) Intranet
7 1 (0.12%) Remote Desktop
7 1 (0.12%) SSL
7 1 (0.12%) VoIP
Database & Business Intelligence
1 88 (10.63%) Power BI
2 24 (2.90%) SQL Server
3 21 (2.54%) Data Warehouse
4 18 (2.17%) Tableau
5 10 (1.21%) Data Lake
6 9 (1.09%) BigQuery
6 9 (1.09%) SQL Server Integration Services
7 6 (0.72%) Looker
8 5 (0.60%) Azure SQL Database
8 5 (0.60%) Delta Lake
8 5 (0.60%) Metadata
8 5 (0.60%) MySQL
8 5 (0.60%) Relational Database
8 5 (0.60%) SAP BW
8 5 (0.60%) SQL Server Reporting Services
9 4 (0.48%) Big Data
9 4 (0.48%) GIS
9 4 (0.48%) Oracle Reports
9 4 (0.48%) PostgreSQL
9 4 (0.48%) Qlik Sense
Development Applications
1 49 (5.92%) JIRA
2 14 (1.69%) Git
3 8 (0.97%) Jenkins
4 3 (0.36%) Selenium
4 3 (0.36%) SQL Server Management Studio (SSMS)
4 3 (0.36%) Visual Studio
5 2 (0.24%) CocoaPods
5 2 (0.24%) Crashlytics
5 2 (0.24%) Cucumber
5 2 (0.24%) Eclipse
5 2 (0.24%) fastlane
5 2 (0.24%) GitLab
5 2 (0.24%) JDeveloper
5 2 (0.24%) MSBuild
5 2 (0.24%) Postman
5 2 (0.24%) SpecFlow
5 2 (0.24%) Team Foundation Server
5 2 (0.24%) TestRail
5 2 (0.24%) Xcode
5 2 (0.24%) Zephyr
General
1 321 (38.77%) Social Skills
2 181 (21.86%) Finance
3 155 (18.72%) Marketing
4 139 (16.79%) Analytical Skills
5 84 (10.14%) Public Sector
6 43 (5.19%) Billing
6 43 (5.19%) Retail
7 41 (4.95%) Banking
8 29 (3.50%) Documentation Skills
9 28 (3.38%) Telecoms
10 24 (2.90%) Legal
11 19 (2.29%) Manufacturing
12 14 (1.69%) Organisational Skills
13 13 (1.57%) Italian Language
14 12 (1.45%) French Language
14 12 (1.45%) Inclusion and Diversity
15 11 (1.33%) German Language
15 11 (1.33%) Influencing Skills
15 11 (1.33%) Japanese Language
15 11 (1.33%) Law
Job Titles
1 123 (14.86%) Architect
2 121 (14.61%) Analyst
3 100 (12.08%) Developer
4 70 (8.45%) Business Analyst
5 63 (7.61%) Consultant
5 63 (7.61%) Lead
6 58 (7.00%) Senior
7 53 (6.40%) Project Manager
8 50 (6.04%) Solutions Architect
9 44 (5.31%) Dynamics 365 Developer
10 36 (4.35%) Salesforce Architect
11 29 (3.50%) CRM Manager
12 24 (2.90%) Functional Consultant
13 23 (2.78%) Senior Manager
14 22 (2.66%) CRM Specialist
15 20 (2.42%) Data Analyst
15 20 (2.42%) Dynamics 365 Consultant
16 19 (2.29%) Salesforce Analyst
17 17 (2.05%) Administrator
17 17 (2.05%) Lead Architect
Libraries, Frameworks & Software Standards
1 54 (6.52%) .NET
2 42 (5.07%) HTML
3 39 (4.71%) REST
4 32 (3.86%) JSON
5 23 (2.78%) XML
6 21 (2.54%) CSS
7 18 (2.17%) SOAP
8 14 (1.69%) OAuth
9 12 (1.45%) RESTful
10 10 (1.21%) ASP.NET Web API
10 10 (1.21%) HTML5 Canvas
11 9 (1.09%) Middleware
11 9 (1.09%) SAP Fiori
11 9 (1.09%) Web Services
12 8 (0.97%) Node.js
12 8 (0.97%) OAuth2
12 8 (0.97%) OpenID
12 8 (0.97%) PySpark
12 8 (0.97%) React
12 8 (0.97%) SAML
Miscellaneous
1 38 (4.59%) Product Ownership
2 32 (3.86%) Legacy Systems
3 31 (3.74%) Onboarding
4 29 (3.50%) Enterprise Software
5 20 (2.42%) Management Information System
6 18 (2.17%) Analytical Mindset
7 17 (2.05%) Mobile App
8 16 (1.93%) Self-Motivation
9 14 (1.69%) Cloud Native
9 14 (1.69%) Data Structures
9 14 (1.69%) Marketing Technology
10 13 (1.57%) Data Protection Act
10 13 (1.57%) Web Conferencing
11 12 (1.45%) AI Agents
11 12 (1.45%) Low-Code
12 10 (1.21%) Social Media
12 10 (1.21%) Virtual Team
13 8 (0.97%) Greenfield Project
13 8 (0.97%) Hybrid Cloud
14 6 (0.72%) IoT
Operating Systems
1 11 (1.33%) Windows
2 7 (0.85%) Windows 10
3 5 (0.60%) Apple iOS
4 3 (0.36%) Android
4 3 (0.36%) Windows Server
5 2 (0.24%) Unix
6 1 (0.12%) Windows Server 2012
6 1 (0.12%) Windows Server 2016
Processes & Methodologies
1 215 (25.97%) Agile
2 157 (18.96%) Stakeholder Management
3 143 (17.27%) Problem-Solving
4 126 (15.22%) ERP
5 106 (12.80%) Migration
6 101 (12.20%) Business Intelligence
7 100 (12.08%) Stakeholder Engagement
8 99 (11.96%) Analytics
8 99 (11.96%) DevOps
9 80 (9.66%) Customer Service
10 79 (9.54%) Customer Engagement
11 77 (9.30%) Data Modelling
11 77 (9.30%) User Experience
12 71 (8.57%) Project Management
13 67 (8.09%) AI
14 65 (7.85%) Roadmaps
15 64 (7.73%) Continuous Improvement
16 63 (7.61%) Data Migration
17 59 (7.13%) Decision-Making
18 58 (7.00%) Change Management
Programming Languages
1 92 (11.11%) SQL
2 85 (10.27%) JavaScript
3 65 (7.85%) C#
4 45 (5.43%) Python
5 22 (2.66%) Java
6 21 (2.54%) TypeScript
7 10 (1.21%) PHP
8 9 (1.09%) ABAP
9 7 (0.85%) PowerShell
10 5 (0.60%) Apex Code
10 5 (0.60%) PL/SQL
11 3 (0.36%) Bicep
11 3 (0.36%) Data Analysis Expressions
11 3 (0.36%) R
12 2 (0.24%) Bash
12 2 (0.24%) C++
12 2 (0.24%) SOQL
12 2 (0.24%) SOSL
12 2 (0.24%) Swift
12 2 (0.24%) T-SQL
Qualifications
1 73 (8.82%) Degree
2 64 (7.73%) Security Cleared
3 38 (4.59%) SC Cleared
4 25 (3.02%) Computer Science Degree
5 21 (2.54%) PMI Certification
5 21 (2.54%) PMP
6 19 (2.29%) Microsoft Certification
7 10 (1.21%) MCP
8 9 (1.09%) Azure Certification
9 7 (0.85%) Master's Degree
10 5 (0.60%) MBA
10 5 (0.60%) MCDST
11 4 (0.48%) CCA
12 3 (0.36%) ACCA
12 3 (0.36%) AWS Certification
12 3 (0.36%) AWS Certified Solutions Architect
12 3 (0.36%) CIMA
12 3 (0.36%) DV Cleared
13 2 (0.24%) IIBA
13 2 (0.24%) OCA
Quality Assurance & Compliance
1 62 (7.49%) GDPR
2 56 (6.76%) QA
3 43 (5.19%) Data Quality
4 30 (3.62%) Accessibility
5 10 (1.21%) SLA
6 9 (1.09%) California Consumer Privacy Act
7 6 (0.72%) WCAG
8 5 (0.60%) HIPAA
8 5 (0.60%) PMO
9 4 (0.48%) Actionable Recommendations
9 4 (0.48%) GxP
9 4 (0.48%) PCI DSS
10 3 (0.36%) ITGC
11 2 (0.24%) MiFID
11 2 (0.24%) PERC
12 1 (0.12%) Basel III
12 1 (0.12%) Dodd-Frank
12 1 (0.12%) EMIR
12 1 (0.12%) ISO/IEC 27001
12 1 (0.12%) Sarbanes-Oxley
System Software
1 18 (2.17%) Active Directory
2 6 (0.72%) Docker
3 1 (0.12%) Hyper-V
3 1 (0.12%) PowerHA
3 1 (0.12%) Terminal Services
3 1 (0.12%) VMware Infrastructure
Systems Management
1 7 (0.85%) Terraform
2 6 (0.72%) Single Sign-On
3 5 (0.60%) Kubernetes
3 5 (0.60%) SCCM
4 3 (0.36%) Systems Management Server (SMS)
5 2 (0.24%) Cisco UCCE
5 2 (0.24%) EMC NetWorker
5 2 (0.24%) Grafana
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Kibana
Vendors
1 223 (26.93%) Microsoft
2 217 (26.21%) Salesforce
3 58 (7.00%) SAP
4 44 (5.31%) Oracle
5 32 (3.86%) HubSpot
6 29 (3.50%) ServiceNow
7 22 (2.66%) Google
8 21 (2.54%) Adobe
9 19 (2.29%) Databricks
10 18 (2.17%) Salesforce Marketing Cloud
11 9 (1.09%) MuleSoft
11 9 (1.09%) Pega
12 8 (0.97%) Genesys
13 7 (0.85%) Workday
14 6 (0.72%) Ariba
14 6 (0.72%) iManage
15 5 (0.60%) Mitel
15 5 (0.60%) OpenAI
16 4 (0.48%) Guidewire
16 4 (0.48%) OneTrust