CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 25 November 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Nov 2025
Same period 2024 Same period 2023
Rank 100 125 115
Rank change year-on-year +25 -10 +12
Contract jobs citing CRM 821 606 859
As % of all contract jobs in England 2.69% 1.96% 2.20%
As % of the Processes & Methodologies category 3.00% 2.25% 2.48%
Number of daily rates quoted 482 379 577
10th Percentile £264 £313 £300
25th Percentile £400 £425 £425
Median daily rate (50th Percentile) £500 £535 £510
Median % change year-on-year -6.54% +4.90% -2.86%
75th Percentile £588 £638 £613
90th Percentile £663 £739 £700
UK median daily rate £500 £525 £513
% change year-on-year -4.76% +2.44% -2.38%
Number of hourly rates quoted 42 8 16
10th Percentile £14.00 £21.87 £16.82
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.25
Median % change year-on-year -48.87% +22.02% +21.11%
75th Percentile £32.46 £60.63 £37.50
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.25
% change year-on-year -40.87% +5.50% +21.11%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,406 26,969 34,678
As % of all contract IT jobs advertised in England 89.94% 87.30% 88.73%
Number of daily rates quoted 17,388 16,451 23,708
10th Percentile £300 £313 £313
25th Percentile £405 £419 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,797 990 1,453
10th Percentile £15.00 £15.10 £14.59
25th Percentile £17.87 £20.24 £19.25
Median hourly rate £25.15 £36.00 £45.00
Median % change year-on-year -30.14% -20.00% +25.00%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +27.14%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 25 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 25 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 25 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +23 437 £513 -6.82% 410
South East +40 133 £525 +1.94% 480
Midlands -19 90 £449 -13.75% 191
North of England -28 85 £473 -16.26% 162
West Midlands -21 64 £456 -10.10% 123
North West -24 47 £425 -19.05% 103
Yorkshire -11 34 £488 -14.02% 42
East of England -1 27 £475 +15.15% 97
East Midlands -1 24 £393 -28.64% 66
South West -12 23 £500 -10.31% 79
North East -4 4 £444 -22.49% 18
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (6.21%) SharePoint
2 31 (3.78%) CMS
3 20 (2.44%) Confluence
4 7 (0.85%) Adobe Experience Manager
5 6 (0.73%) SugarCRM
6 5 (0.61%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 3 (0.37%) NetWeaver
9 2 (0.24%) Apache Spark
9 2 (0.24%) Documentum
9 2 (0.24%) Headless CMS
9 2 (0.24%) Moodle
9 2 (0.24%) SAP EP
10 1 (0.12%) Alfresco
10 1 (0.12%) Apache Solr
10 1 (0.12%) ArcGIS
10 1 (0.12%) Kentico
10 1 (0.12%) SAP Portal
Applications
1 58 (7.06%) Microsoft Excel
2 25 (3.05%) Microsoft Office
3 13 (1.58%) Microsoft PowerPoint
4 12 (1.46%) Microsoft Project
5 8 (0.97%) Chatbot
5 8 (0.97%) Spreadsheet
6 6 (0.73%) MS Visio
7 4 (0.49%) Adobe Illustrator
7 4 (0.49%) Photoshop
7 4 (0.49%) Sketch
8 3 (0.37%) InVision
8 3 (0.37%) OmniGraffle
8 3 (0.37%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) InDesign
9 1 (0.12%) SPSS
Business Applications
1 231 (28.14%) Dynamics CRM
2 70 (8.53%) Salesforce CRM
3 8 (0.97%) SAP S/4HANA
4 7 (0.85%) NetSuite
4 7 (0.85%) SAP ERP
5 5 (0.61%) Workday HCM
6 4 (0.49%) SAP CRM
7 3 (0.37%) Oracle CRM
7 3 (0.37%) SAP HR
7 3 (0.37%) SAP PSCD
7 3 (0.37%) Shopify
7 3 (0.37%) Sprinklr
8 2 (0.24%) Dynamics NAV
8 2 (0.24%) Eloqua
8 2 (0.24%) Oracle EBS
8 2 (0.24%) Sage CRM
8 2 (0.24%) SAP CX
8 2 (0.24%) Workfront
9 1 (0.12%) Dynamics GP
9 1 (0.12%) Misys Equation
Cloud Services
1 174 (21.19%) Dynamics 365
2 160 (19.49%) Azure
3 153 (18.64%) Power Platform
4 64 (7.80%) AWS
5 63 (7.67%) Power Automate
6 56 (6.82%) PowerApps
7 54 (6.58%) SaaS
8 47 (5.72%) Azure DevOps
9 37 (4.51%) Microsoft 365
10 24 (2.92%) Azure Logic Apps
10 24 (2.92%) GCP
11 23 (2.80%) Serverless
12 22 (2.68%) Salesforce Sales Cloud
13 17 (2.07%) Azure Data Factory
13 17 (2.07%) Microsoft Copilot
14 15 (1.83%) Azure Functions
14 15 (1.83%) Snowflake
15 14 (1.71%) PaaS
16 13 (1.58%) Entra ID
17 10 (1.22%) Google Analytics
Communications & Networking
1 11 (1.34%) DNS
1 11 (1.34%) TCP/IP
2 10 (1.22%) VPN
3 8 (0.97%) SMS
4 6 (0.73%) Broadband
4 6 (0.73%) DHCP
4 6 (0.73%) Firewall
5 5 (0.61%) HTTP
5 5 (0.61%) Remote Desktop
6 3 (0.37%) Internet
7 2 (0.24%) Cisco ICM
7 2 (0.24%) Intranet
7 2 (0.24%) ISDN
7 2 (0.24%) PSTN
7 2 (0.24%) WebEx
8 1 (0.12%) GPRS
8 1 (0.12%) GSM
8 1 (0.12%) IP Telephony
8 1 (0.12%) LAN
8 1 (0.12%) VoIP
Database & Business Intelligence
1 89 (10.84%) Power BI
2 22 (2.68%) Tableau
3 19 (2.31%) SQL Server
4 17 (2.07%) Data Warehouse
5 14 (1.71%) Metadata
6 13 (1.58%) Data Lake
7 12 (1.46%) BigQuery
8 9 (1.10%) SQL Server Integration Services
9 6 (0.73%) Relational Database
10 5 (0.61%) Big Data
10 5 (0.61%) Crystal Reports
10 5 (0.61%) Delta Lake
10 5 (0.61%) Looker
10 5 (0.61%) MySQL
10 5 (0.61%) SAP BW
10 5 (0.61%) SQL Server Reporting Services
11 4 (0.49%) BusinessObjects Business Intelligence
11 4 (0.49%) GIS
11 4 (0.49%) NoSQL
11 4 (0.49%) Qlik Sense
Development Applications
1 50 (6.09%) JIRA
2 14 (1.71%) Git
3 5 (0.61%) Jenkins
4 4 (0.49%) ER Studio
4 4 (0.49%) ERwin
4 4 (0.49%) Visual Studio
5 3 (0.37%) Axure RP
5 3 (0.37%) Balsamiq
5 3 (0.37%) Selenium
5 3 (0.37%) SQL Server Management Studio (SSMS)
6 2 (0.24%) CircleCI
6 2 (0.24%) CocoaPods
6 2 (0.24%) Crashlytics
6 2 (0.24%) Eclipse
6 2 (0.24%) fastlane
6 2 (0.24%) MSBuild
6 2 (0.24%) Postman
6 2 (0.24%) SpecFlow
6 2 (0.24%) Team Foundation Server
6 2 (0.24%) Xcode
General
1 346 (42.14%) Social Skills
2 196 (23.87%) Finance
3 174 (21.19%) Marketing
4 143 (17.42%) Analytical Skills
5 65 (7.92%) Public Sector
6 55 (6.70%) Retail
7 48 (5.85%) Banking
8 37 (4.51%) Billing
9 31 (3.78%) Documentation Skills
9 31 (3.78%) Telecoms
10 30 (3.65%) Legal
11 19 (2.31%) Organisational Skills
12 17 (2.07%) French Language
13 15 (1.83%) Law
14 14 (1.71%) Inclusion and Diversity
15 13 (1.58%) Manufacturing
16 12 (1.46%) Italian Language
17 11 (1.34%) Advertising
17 11 (1.34%) Japanese Language
18 10 (1.22%) Publishing
Job Titles
1 127 (15.47%) Analyst
2 102 (12.42%) Architect
3 84 (10.23%) Developer
4 71 (8.65%) Consultant
5 69 (8.40%) Business Analyst
6 59 (7.19%) Lead
7 54 (6.58%) Senior
8 53 (6.46%) Project Manager
9 42 (5.12%) Solutions Architect
10 31 (3.78%) Functional Consultant
11 30 (3.65%) Dynamics 365 Developer
12 26 (3.17%) Dynamics 365 Consultant
13 23 (2.80%) Data Analyst
13 23 (2.80%) Salesforce Architect
14 22 (2.68%) Administrator
14 22 (2.68%) Salesforce Analyst
15 20 (2.44%) CRM Specialist
16 19 (2.31%) CRM Manager
17 18 (2.19%) Marketing Manager
18 17 (2.07%) CRM Consultant
Libraries, Frameworks & Software Standards
1 51 (6.21%) .NET
2 38 (4.63%) REST
3 34 (4.14%) HTML
4 25 (3.05%) Lightning Web Components
5 22 (2.68%) JSON
5 22 (2.68%) SOAP
6 20 (2.44%) XML
7 19 (2.31%) CSS
8 15 (1.83%) Web Services
9 12 (1.46%) OAuth
10 11 (1.34%) RESTful
11 9 (1.10%) Middleware
11 9 (1.10%) Node.js
11 9 (1.10%) React
12 8 (0.97%) PySpark
12 8 (0.97%) SAP Fiori
13 7 (0.85%) ASP.NET Web API
13 7 (0.85%) OpenID
13 7 (0.85%) SAML
13 7 (0.85%) Visualforce
Miscellaneous
1 40 (4.87%) Product Ownership
2 33 (4.02%) Enterprise Software
3 30 (3.65%) Onboarding
4 28 (3.41%) Legacy Systems
5 24 (2.92%) Management Information System
6 23 (2.80%) Analytical Mindset
6 23 (2.80%) Mobile App
7 19 (2.31%) Marketing Technology
8 17 (2.07%) Data Structures
9 14 (1.71%) Self-Motivation
9 14 (1.71%) Social Media
10 13 (1.58%) Cloud Native
10 13 (1.58%) Low-Code
10 13 (1.58%) Web Conferencing
11 11 (1.34%) Data Protection Act
12 10 (1.22%) AI Agents
13 6 (0.73%) Greenfield Project
13 6 (0.73%) Hybrid Cloud
13 6 (0.73%) Virtual Team
14 5 (0.61%) IoT
Operating Systems
1 15 (1.83%) Windows
2 12 (1.46%) Windows 10
3 6 (0.73%) Windows Server
4 5 (0.61%) Apple iOS
4 5 (0.61%) Windows Server 2012
4 5 (0.61%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.24%) Unix
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 222 (27.04%) Agile
2 146 (17.78%) Problem-Solving
3 136 (16.57%) Stakeholder Management
4 128 (15.59%) ERP
5 123 (14.98%) Migration
6 114 (13.89%) Business Intelligence
7 111 (13.52%) Stakeholder Engagement
8 101 (12.30%) Analytics
9 94 (11.45%) DevOps
10 85 (10.35%) Customer Service
11 84 (10.23%) Data Migration
11 84 (10.23%) Data Modelling
12 71 (8.65%) Customer Engagement
12 71 (8.65%) Project Management
12 71 (8.65%) User Experience
13 67 (8.16%) Continuous Improvement
13 67 (8.16%) Roadmaps
14 62 (7.55%) Change Management
15 60 (7.31%) AI
16 54 (6.58%) User Stories
Programming Languages
1 97 (11.81%) SQL
2 78 (9.50%) JavaScript
3 52 (6.33%) C#
4 42 (5.12%) Python
5 19 (2.31%) Java
6 17 (2.07%) Apex Code
7 15 (1.83%) TypeScript
8 11 (1.34%) PHP
9 9 (1.10%) ABAP
10 5 (0.61%) SOQL
11 4 (0.49%) PowerShell
11 4 (0.49%) R
11 4 (0.49%) SOSL
12 3 (0.37%) PL/SQL
13 2 (0.24%) Bash
13 2 (0.24%) Bicep
13 2 (0.24%) Go
13 2 (0.24%) Objective-C
13 2 (0.24%) Swift
14 1 (0.12%) Data Analysis Expressions
Qualifications
1 81 (9.87%) Degree
2 54 (6.58%) Security Cleared
3 37 (4.51%) SC Cleared
4 25 (3.05%) Computer Science Degree
5 24 (2.92%) PMP
6 23 (2.80%) PMI Certification
7 19 (2.31%) Microsoft Certification
8 10 (1.22%) Azure Certification
9 7 (0.85%) MCP
10 6 (0.73%) Master's Degree
11 5 (0.61%) MCDST
12 4 (0.49%) CCA
12 4 (0.49%) DV Cleared
13 3 (0.37%) ACCA
13 3 (0.37%) AWS Certification
13 3 (0.37%) AWS Certified Solutions Architect
13 3 (0.37%) CIMA
13 3 (0.37%) MBA
14 2 (0.24%) CISSP
14 2 (0.24%) ITIL Certification
Quality Assurance & Compliance
1 60 (7.31%) GDPR
2 49 (5.97%) QA
3 41 (4.99%) Data Quality
4 33 (4.02%) Accessibility
5 9 (1.10%) California Consumer Privacy Act
6 7 (0.85%) SLA
7 5 (0.61%) COBIT
7 5 (0.61%) PMO
7 5 (0.61%) WCAG
8 4 (0.49%) PCI DSS
9 3 (0.37%) Actionable Recommendations
9 3 (0.37%) HIPAA
9 3 (0.37%) ISO/IEC 27001
9 3 (0.37%) NIST
10 2 (0.24%) Cyber Essentials
10 2 (0.24%) Cyber Essentials PLUS
10 2 (0.24%) GxP
10 2 (0.24%) ITGC
10 2 (0.24%) MiFID
11 1 (0.12%) Sarbanes-Oxley
System Software
1 21 (2.56%) Active Directory
2 5 (0.61%) Docker
2 5 (0.61%) Hyper-V
2 5 (0.61%) Terminal Services
2 5 (0.61%) VMware Infrastructure
3 1 (0.12%) PowerHA
3 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.85%) Terraform
2 6 (0.73%) SCCM
3 5 (0.61%) Single Sign-On
4 4 (0.49%) Kubernetes
5 3 (0.37%) Grafana
5 3 (0.37%) Systems Management Server (SMS)
6 2 (0.24%) Cisco UCCE
6 2 (0.24%) EMC NetWorker
7 1 (0.12%) Cisco CUCM
7 1 (0.12%) Cisco UCCX
7 1 (0.12%) Computer Emergency Response Teams
7 1 (0.12%) Kibana
7 1 (0.12%) Microsoft Intune
Vendors
1 235 (28.62%) Microsoft
2 228 (27.77%) Salesforce
3 55 (6.70%) SAP
4 34 (4.14%) HubSpot
5 32 (3.90%) ServiceNow
6 31 (3.78%) Oracle
7 29 (3.53%) Google
8 22 (2.68%) Adobe
9 21 (2.56%) Databricks
10 13 (1.58%) Salesforce Marketing Cloud
11 10 (1.22%) Genesys
12 9 (1.10%) Workday
13 8 (0.97%) IFS
14 7 (0.85%) MuleSoft
15 6 (0.73%) Ariba
15 6 (0.73%) Avaya
15 6 (0.73%) Citrix
15 6 (0.73%) OneTrust
15 6 (0.73%) Pega
15 6 (0.73%) VMware