CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 27 November 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Nov 2025
Same period 2024 Same period 2023
Rank 96 128 110
Rank change year-on-year +32 -18 +23
Contract jobs citing CRM 823 615 851
As % of all contract jobs in England 2.68% 1.97% 2.21%
As % of the Processes & Methodologies category 2.98% 2.25% 2.49%
Number of daily rates quoted 484 384 572
10th Percentile £270 £313 £301
25th Percentile £400 £425 £425
Median daily rate (50th Percentile) £500 £535 £510
Median % change year-on-year -6.54% +4.90% -2.86%
75th Percentile £588 £638 £613
90th Percentile £663 £738 £700
UK median daily rate £500 £525 £513
% change year-on-year -4.76% +2.44% -2.38%
Number of hourly rates quoted 41 8 16
10th Percentile £14.00 £21.87 £16.82
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.25
Median % change year-on-year -48.87% +22.02% +21.11%
75th Percentile £33.75 £60.63 £37.50
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.25
% change year-on-year -40.87% +5.50% +21.11%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 27,305 34,142
As % of all contract IT jobs advertised in England 89.92% 87.48% 88.72%
Number of daily rates quoted 17,548 16,677 23,333
10th Percentile £300 £313 £313
25th Percentile £405 £416 £425
Median daily rate (50th Percentile) £501 £525 £548
Median % change year-on-year -4.67% -4.11% -0.45%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,803 1,004 1,443
10th Percentile £15.00 £15.22 £14.80
25th Percentile £17.87 £20.29 £19.25
Median hourly rate £25.15 £35.43 £45.00
Median % change year-on-year -29.01% -21.27% +23.29%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £34.75 £44.00
% change year-on-year -27.63% -21.02% +25.71%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 27 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 27 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 27 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +22 441 £510 -7.27% 428
South East +39 135 £525 +1.94% 493
Midlands -16 88 £450 -12.62% 236
North of England -23 82 £471 -16.07% 198
West Midlands -29 62 £463 -7.50% 140
North West -26 47 £425 -19.05% 120
Yorkshire -21 31 £494 -12.92% 61
East of England +2 29 £475 +15.15% 105
East Midlands +1 24 £393 -28.64% 93
South West -12 23 £500 -4.76% 99
North East -5 4 £444 -22.49% 18
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (5.95%) SharePoint
2 31 (3.77%) CMS
3 20 (2.43%) Confluence
4 7 (0.85%) Adobe Experience Manager
5 6 (0.73%) SugarCRM
6 5 (0.61%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 3 (0.36%) NetWeaver
9 2 (0.24%) Apache Spark
9 2 (0.24%) Documentum
9 2 (0.24%) Headless CMS
9 2 (0.24%) Moodle
9 2 (0.24%) SAP EP
10 1 (0.12%) Alfresco
10 1 (0.12%) Apache Solr
10 1 (0.12%) ArcGIS
10 1 (0.12%) Kentico
10 1 (0.12%) SAP Portal
Applications
1 55 (6.68%) Microsoft Excel
2 23 (2.79%) Microsoft Office
3 12 (1.46%) Microsoft Project
4 11 (1.34%) Microsoft PowerPoint
5 8 (0.97%) Chatbot
5 8 (0.97%) Spreadsheet
6 6 (0.73%) MS Visio
7 4 (0.49%) Adobe Illustrator
7 4 (0.49%) Photoshop
7 4 (0.49%) Sketch
8 3 (0.36%) InVision
8 3 (0.36%) OmniGraffle
8 3 (0.36%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) InDesign
9 1 (0.12%) SPSS
Business Applications
1 230 (27.95%) Dynamics CRM
2 69 (8.38%) Salesforce CRM
3 8 (0.97%) SAP S/4HANA
4 7 (0.85%) NetSuite
4 7 (0.85%) SAP ERP
5 5 (0.61%) Workday HCM
6 4 (0.49%) Oracle CRM
6 4 (0.49%) SAP CRM
7 3 (0.36%) SAP HR
7 3 (0.36%) SAP PSCD
7 3 (0.36%) Shopify
7 3 (0.36%) Sprinklr
8 2 (0.24%) Dynamics NAV
8 2 (0.24%) Eloqua
8 2 (0.24%) Oracle EBS
8 2 (0.24%) Sage CRM
8 2 (0.24%) SAP CX
8 2 (0.24%) Workfront
9 1 (0.12%) Misys Equation
9 1 (0.12%) Remedy ITSM
Cloud Services
1 174 (21.14%) Dynamics 365
2 164 (19.93%) Azure
3 153 (18.59%) Power Platform
4 65 (7.90%) AWS
5 64 (7.78%) Power Automate
6 54 (6.56%) PowerApps
6 54 (6.56%) SaaS
7 48 (5.83%) Azure DevOps
8 37 (4.50%) Microsoft 365
9 25 (3.04%) Azure Logic Apps
10 24 (2.92%) GCP
10 24 (2.92%) Serverless
11 22 (2.67%) Salesforce Sales Cloud
12 18 (2.19%) Azure Data Factory
13 17 (2.07%) Microsoft Copilot
14 16 (1.94%) Azure Functions
14 16 (1.94%) Snowflake
15 15 (1.82%) PaaS
16 13 (1.58%) Entra ID
17 10 (1.22%) Google Analytics
Communications & Networking
1 11 (1.34%) DNS
1 11 (1.34%) TCP/IP
2 10 (1.22%) VPN
3 8 (0.97%) SMS
4 6 (0.73%) Broadband
4 6 (0.73%) DHCP
4 6 (0.73%) Firewall
4 6 (0.73%) HTTP
5 5 (0.61%) Remote Desktop
6 3 (0.36%) Internet
7 2 (0.24%) Cisco ICM
7 2 (0.24%) Intranet
7 2 (0.24%) ISDN
7 2 (0.24%) PSTN
7 2 (0.24%) WebEx
8 1 (0.12%) GPRS
8 1 (0.12%) GSM
8 1 (0.12%) IP Telephony
8 1 (0.12%) LAN
8 1 (0.12%) VoIP
Database & Business Intelligence
1 90 (10.94%) Power BI
2 22 (2.67%) Tableau
3 18 (2.19%) SQL Server
4 17 (2.07%) Data Warehouse
5 14 (1.70%) Metadata
6 13 (1.58%) Data Lake
7 12 (1.46%) BigQuery
8 11 (1.34%) SQL Server Integration Services
9 6 (0.73%) Relational Database
10 5 (0.61%) Big Data
10 5 (0.61%) Crystal Reports
10 5 (0.61%) Delta Lake
10 5 (0.61%) Looker
10 5 (0.61%) MySQL
10 5 (0.61%) SAP BW
10 5 (0.61%) SQL Server Reporting Services
11 4 (0.49%) BusinessObjects Business Intelligence
11 4 (0.49%) GIS
11 4 (0.49%) NoSQL
11 4 (0.49%) Oracle Reports
Development Applications
1 49 (5.95%) JIRA
2 14 (1.70%) Git
3 5 (0.61%) Jenkins
4 4 (0.49%) ER Studio
4 4 (0.49%) ERwin
4 4 (0.49%) Visual Studio
5 3 (0.36%) Axure RP
5 3 (0.36%) Balsamiq
5 3 (0.36%) SQL Server Management Studio (SSMS)
6 2 (0.24%) CircleCI
6 2 (0.24%) CocoaPods
6 2 (0.24%) Crashlytics
6 2 (0.24%) Eclipse
6 2 (0.24%) fastlane
6 2 (0.24%) MSBuild
6 2 (0.24%) Postman
6 2 (0.24%) Selenium
6 2 (0.24%) Team Foundation Server
6 2 (0.24%) Xcode
7 1 (0.12%) TestRail
General
1 344 (41.80%) Social Skills
2 195 (23.69%) Finance
3 173 (21.02%) Marketing
4 140 (17.01%) Analytical Skills
5 65 (7.90%) Public Sector
6 55 (6.68%) Retail
7 49 (5.95%) Banking
8 39 (4.74%) Billing
9 31 (3.77%) Telecoms
10 30 (3.65%) Documentation Skills
10 30 (3.65%) Legal
11 19 (2.31%) Organisational Skills
12 17 (2.07%) French Language
13 15 (1.82%) Law
14 14 (1.70%) Inclusion and Diversity
15 13 (1.58%) Manufacturing
16 12 (1.46%) Italian Language
17 11 (1.34%) Japanese Language
17 11 (1.34%) Presentation Skills
18 10 (1.22%) Influencing Skills
Job Titles
1 126 (15.31%) Analyst
2 104 (12.64%) Architect
3 87 (10.57%) Developer
4 69 (8.38%) Business Analyst
5 68 (8.26%) Consultant
6 60 (7.29%) Lead
7 56 (6.80%) Senior
8 54 (6.56%) Project Manager
9 43 (5.22%) Solutions Architect
10 31 (3.77%) Dynamics 365 Developer
10 31 (3.77%) Functional Consultant
11 24 (2.92%) Salesforce Architect
12 23 (2.79%) Data Analyst
12 23 (2.79%) Dynamics 365 Consultant
13 22 (2.67%) Administrator
13 22 (2.67%) Salesforce Analyst
14 20 (2.43%) CRM Specialist
15 19 (2.31%) CRM Manager
16 18 (2.19%) Marketing Manager
17 17 (2.07%) CRM Consultant
Libraries, Frameworks & Software Standards
1 52 (6.32%) .NET
2 38 (4.62%) REST
3 33 (4.01%) HTML
4 25 (3.04%) Lightning Web Components
5 23 (2.79%) JSON
6 22 (2.67%) SOAP
7 20 (2.43%) XML
8 17 (2.07%) CSS
9 15 (1.82%) Web Services
10 13 (1.58%) OAuth
11 11 (1.34%) RESTful
12 9 (1.09%) Middleware
12 9 (1.09%) Node.js
12 9 (1.09%) React
13 8 (0.97%) OpenID
13 8 (0.97%) PySpark
13 8 (0.97%) SAML
13 8 (0.97%) SAP Fiori
14 7 (0.85%) ASP.NET Web API
14 7 (0.85%) Visualforce
Miscellaneous
1 40 (4.86%) Product Ownership
2 33 (4.01%) Enterprise Software
3 29 (3.52%) Onboarding
4 28 (3.40%) Legacy Systems
5 24 (2.92%) Management Information System
6 23 (2.79%) Mobile App
7 21 (2.55%) Analytical Mindset
8 18 (2.19%) Marketing Technology
9 17 (2.07%) Data Structures
10 14 (1.70%) Self-Motivation
10 14 (1.70%) Social Media
11 13 (1.58%) Cloud Native
11 13 (1.58%) Low-Code
11 13 (1.58%) Web Conferencing
12 11 (1.34%) Data Protection Act
13 10 (1.22%) AI Agents
14 7 (0.85%) Greenfield Project
15 6 (0.73%) Hybrid Cloud
15 6 (0.73%) Virtual Team
16 5 (0.61%) IoT
Operating Systems
1 15 (1.82%) Windows
2 12 (1.46%) Windows 10
3 6 (0.73%) Windows Server
4 5 (0.61%) Apple iOS
4 5 (0.61%) Windows Server 2012
4 5 (0.61%) Windows Server 2016
5 3 (0.36%) Android
6 2 (0.24%) Unix
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 222 (26.97%) Agile
2 142 (17.25%) Problem-Solving
3 139 (16.89%) Stakeholder Management
4 128 (15.55%) ERP
5 126 (15.31%) Migration
6 115 (13.97%) Business Intelligence
7 111 (13.49%) Stakeholder Engagement
8 101 (12.27%) Analytics
9 96 (11.66%) DevOps
10 86 (10.45%) Data Migration
11 85 (10.33%) Customer Service
12 82 (9.96%) Data Modelling
13 71 (8.63%) Project Management
13 71 (8.63%) User Experience
14 70 (8.51%) Customer Engagement
15 68 (8.26%) Roadmaps
16 65 (7.90%) Continuous Improvement
17 64 (7.78%) Change Management
18 60 (7.29%) AI
19 56 (6.80%) User Stories
Programming Languages
1 96 (11.66%) SQL
2 76 (9.23%) JavaScript
3 51 (6.20%) C#
4 42 (5.10%) Python
5 19 (2.31%) Java
6 17 (2.07%) Apex Code
7 16 (1.94%) TypeScript
8 11 (1.34%) PHP
9 9 (1.09%) ABAP
10 5 (0.61%) SOQL
11 4 (0.49%) PowerShell
11 4 (0.49%) R
11 4 (0.49%) SOSL
12 3 (0.36%) PL/SQL
13 2 (0.24%) Bash
13 2 (0.24%) Bicep
13 2 (0.24%) Go
13 2 (0.24%) Objective-C
13 2 (0.24%) Swift
14 1 (0.12%) Data Analysis Expressions
Qualifications
1 84 (10.21%) Degree
2 55 (6.68%) Security Cleared
3 37 (4.50%) SC Cleared
4 26 (3.16%) Computer Science Degree
5 24 (2.92%) PMP
6 23 (2.79%) PMI Certification
7 19 (2.31%) Microsoft Certification
8 10 (1.22%) Azure Certification
9 8 (0.97%) Master's Degree
10 7 (0.85%) MCP
11 5 (0.61%) MBA
11 5 (0.61%) MCDST
12 4 (0.49%) CCA
12 4 (0.49%) DV Cleared
13 3 (0.36%) ACCA
13 3 (0.36%) AWS Certification
13 3 (0.36%) AWS Certified Solutions Architect
13 3 (0.36%) CIMA
14 2 (0.24%) CISSP
14 2 (0.24%) ITIL Certification
Quality Assurance & Compliance
1 60 (7.29%) GDPR
2 50 (6.08%) QA
3 41 (4.98%) Data Quality
4 33 (4.01%) Accessibility
5 9 (1.09%) California Consumer Privacy Act
6 7 (0.85%) SLA
7 5 (0.61%) COBIT
7 5 (0.61%) PMO
7 5 (0.61%) WCAG
8 4 (0.49%) PCI DSS
9 3 (0.36%) Actionable Recommendations
9 3 (0.36%) HIPAA
9 3 (0.36%) ISO/IEC 27001
9 3 (0.36%) NIST
10 2 (0.24%) Cyber Essentials
10 2 (0.24%) Cyber Essentials PLUS
10 2 (0.24%) GxP
10 2 (0.24%) ITGC
10 2 (0.24%) MiFID
11 1 (0.12%) Sarbanes-Oxley
System Software
1 21 (2.55%) Active Directory
2 5 (0.61%) Docker
2 5 (0.61%) Hyper-V
2 5 (0.61%) Terminal Services
2 5 (0.61%) VMware Infrastructure
3 1 (0.12%) PowerHA
3 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.85%) Terraform
2 6 (0.73%) SCCM
3 5 (0.61%) Single Sign-On
4 4 (0.49%) Kubernetes
5 3 (0.36%) Grafana
5 3 (0.36%) Systems Management Server (SMS)
6 2 (0.24%) Cisco UCCE
6 2 (0.24%) EMC NetWorker
7 1 (0.12%) Cisco CUCM
7 1 (0.12%) Cisco UCCX
7 1 (0.12%) Computer Emergency Response Teams
7 1 (0.12%) Kibana
7 1 (0.12%) Microsoft Intune
Vendors
1 235 (28.55%) Microsoft
2 228 (27.70%) Salesforce
3 55 (6.68%) SAP
4 34 (4.13%) HubSpot
5 33 (4.01%) Oracle
6 32 (3.89%) ServiceNow
7 29 (3.52%) Google
8 22 (2.67%) Adobe
9 21 (2.55%) Databricks
10 13 (1.58%) Salesforce Marketing Cloud
11 10 (1.22%) Genesys
12 9 (1.09%) Workday
13 8 (0.97%) IFS
14 7 (0.85%) MuleSoft
15 6 (0.73%) Ariba
15 6 (0.73%) Avaya
15 6 (0.73%) Citrix
15 6 (0.73%) OneTrust
15 6 (0.73%) Pega
15 6 (0.73%) VMware