Period
to 25 February 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > England
6 months to
25 Feb 2020
Same period 2019 Same period 2018
Rank 74 80 84
Rank change year-on-year +6 +4 -18
Contract jobs citing CRM 1,861 2,728 2,724
As % of all contract IT jobs advertised in England 3.01% 3.03% 2.96%
As % of the Processes & Methodologies category 3.53% 3.46% 3.43%
Number of daily rates quoted 1,230 1,846 1,822
England median daily rate £475 £454 £450
Median daily rate % change year-on-year +4.63% +0.89% +2.86%
10th Percentile £306 £308 £293
90th Percentile £650 £625 £595
UK median daily rate £465 £450 £450
% change year-on-year +3.33% - +4.65%
Number of hourly rates quoted 48 47 52
England median hourly rate £22.00 £20.75 £18.00
Median hourly rate % change year-on-year +6.02% +15.28% -38.98%
10th Percentile £13.75 £12.30 £10.00
90th Percentile £56.78 £82.55 £44.73
UK median hourly rate £21.50 £20.41 £18.00
% change year-on-year +5.33% +13.40% -38.98%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 52,645 78,846 79,488
As % of all contract IT jobs advertised in England 85.23% 87.56% 86.50%
Number of daily rates quoted 34,455 52,749 53,492
England median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +2.86%
10th Percentile £290 £305 £288
90th Percentile £650 £650 £638
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% +5.88%
Number of hourly rates quoted 1,695 1,987 1,936
England median hourly rate £23.00 £23.75 £24.00
Median hourly rate % change year-on-year -3.16% -1.04% -4.00%
10th Percentile £12.43 £11.50 £11.50
90th Percentile £52.50 £50.25 £50.25
UK median hourly rate £23.75 £23.86 £24.00
% change year-on-year -0.45% -0.59% -4.00%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in England.

Contractor daily rate trend for CRM in England

CRM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing CRM in England over the 6 months to 25 February 2020.

Contractor daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in England.

Contractor hourly rate trend for CRM in England

CRM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing CRM in England over the 6 months to 25 February 2020.

Contractor hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 25 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 800 £485 +2.11% 357
South East +18 424 £450 -5.26% 170
South West +5 191 £500 +5.26% 97
North of England -30 190 £450 +4.35% 184
Midlands +4 184 £450 - 143
West Midlands +13 163 £450 - 88
North West -37 126 £450 +2.86% 103
Yorkshire +47 57 £500 +33.33% 65
East of England -31 55 £465 +10.71% 71
East Midlands +7 19 £425 - 52
North East -4 8 £475 +21.48% 18
CRM
UK

For the 6 months to 25 February 2020, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for CRM.

1 839 (45.08%) Dynamics CRM
2 620 (33.32%) Microsoft
3 490 (26.33%) Dynamics 365
4 486 (26.11%) Agile Software Development
5 400 (21.49%) Salesforce.com
6 391 (21.01%) Azure
7 297 (15.96%) Finance
8 288 (15.48%) SQL
9 269 (14.45%) C#
10 253 (13.59%) Marketing
11 248 (13.33%) .NET
12 235 (12.63%) SharePoint
12 235 (12.63%) Migration
13 229 (12.31%) Power Platform
14 217 (11.66%) Business Intelligence
15 215 (11.55%) Power BI
16 201 (10.80%) ERP
17 197 (10.59%) JavaScript
18 194 (10.42%) Stakeholder Management
19 183 (9.83%) SQL Server
20 159 (8.54%) HTML
21 157 (8.44%) DevOps
22 148 (7.95%) Scrum
23 143 (7.68%) SAP
24 141 (7.58%) Java
25 130 (6.99%) Public Sector
26 128 (6.88%) Office 365
27 121 (6.50%) Security Cleared
28 117 (6.29%) Analytics
29 115 (6.18%) Data Migration

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 235 (12.63%) SharePoint
2 78 (4.19%) CMS
3 35 (1.88%) Confluence
4 33 (1.77%) IIS
5 29 (1.56%) BizTalk Server
6 27 (1.45%) MS Exchange
7 25 (1.34%) Adobe Experience Manager
8 18 (0.97%) Skype for Business
8 18 (0.97%) Umbraco
9 17 (0.91%) SAP Portal
10 16 (0.86%) Sitecore CMS
11 14 (0.75%) NetWeaver
12 12 (0.64%) Exchange Server 2010
13 11 (0.59%) SharePoint 2013
14 10 (0.54%) Drupal
15 8 (0.43%) Anypoint
15 8 (0.43%) SAS
16 7 (0.38%) Apache
17 6 (0.32%) SAP EP
17 6 (0.32%) Tomcat
Applications
1 82 (4.41%) Microsoft Excel
2 50 (2.69%) Microsoft Office
3 44 (2.36%) MS Visio
4 38 (2.04%) Microsoft PowerPoint
5 17 (0.91%) Microsoft Project
6 10 (0.54%) Photoshop
7 8 (0.43%) Sketch
7 8 (0.43%) Spreadsheet
8 7 (0.38%) Adobe After Effects
8 7 (0.38%) InDesign
9 4 (0.21%) InVision
10 3 (0.16%) Chatbot
11 2 (0.11%) Adobe Creative Suite
12 1 (0.054%) Adobe Illustrator
12 1 (0.054%) SPSS
12 1 (0.054%) Zeplin
Business Applications
1 839 (45.08%) Dynamics CRM
2 108 (5.80%) Salesforce.com CRM
3 45 (2.42%) Dynamics AX
4 35 (1.88%) SAP ERP
5 29 (1.56%) SAP CRM
6 21 (1.13%) NetSuite
7 20 (1.07%) Oracle EBS
8 18 (0.97%) Dynamics NAV
8 18 (0.97%) Payment Gateway
8 18 (0.97%) SAP S/4HANA
9 17 (0.91%) SAP PSCD
10 9 (0.48%) Eloqua
10 9 (0.48%) SAP Oil and Gas
11 8 (0.43%) Magento
12 7 (0.38%) Unit4 Business World
13 6 (0.32%) Dynamics GP
13 6 (0.32%) Oracle EBS R12
13 6 (0.32%) Sparx Enterprise Architect
14 5 (0.27%) Adobe Campaign
14 5 (0.27%) SAP IS-U
Cloud Services
1 490 (26.33%) Dynamics 365
2 391 (21.01%) Azure
3 229 (12.31%) Power Platform
4 128 (6.88%) Office 365
5 80 (4.30%) SaaS
6 73 (3.92%) AWS
7 66 (3.55%) Serverless
8 49 (2.63%) Azure Functions
9 47 (2.53%) PowerApps
10 42 (2.26%) PaaS
11 40 (2.15%) Azure Active Directory
12 32 (1.72%) Microsoft Flow
13 25 (1.34%) Azure Data Factory
14 22 (1.18%) Salesforce Service Cloud
15 21 (1.13%) Google Analytics
16 20 (1.07%) Cloud Computing
17 18 (0.97%) Force.com
18 17 (0.91%) SuccessFactors
19 15 (0.81%) IaaS
20 14 (0.75%) GCP
Communications & Networking
1 19 (1.02%) Skype
2 18 (0.97%) Firewall
3 15 (0.81%) WAN
4 14 (0.75%) Internet
5 13 (0.70%) DNS
5 13 (0.70%) LAN
6 11 (0.59%) Network Security
7 10 (0.54%) TCP/IP
8 9 (0.48%) SMS
9 8 (0.43%) 3G
9 8 (0.43%) 4G
9 8 (0.43%) DHCP
9 8 (0.43%) HTTP
10 6 (0.32%) 5G
10 6 (0.32%) CTI
10 6 (0.32%) VLAN
11 5 (0.27%) PABX
12 4 (0.21%) Unified Communications
12 4 (0.21%) VPN
12 4 (0.21%) WebEx
Database & Business Intelligence
1 215 (11.55%) Power BI
2 183 (9.83%) SQL Server
3 105 (5.64%) SQL Server Reporting Services
4 95 (5.10%) SQL Server Integration Services
5 51 (2.74%) Data Warehouse
6 33 (1.77%) Big Data
7 27 (1.45%) BusinessObjects
8 25 (1.34%) MySQL
9 20 (1.07%) Data Lake
10 19 (1.02%) Oracle Database
11 18 (0.97%) SQL Server Analysis Services
12 17 (0.91%) Relational Database
13 15 (0.81%) SQL Server 2016
14 13 (0.70%) Azure SQL Database
14 13 (0.70%) NoSQL
14 13 (0.70%) PostgreSQL
14 13 (0.70%) SQL Server 2012
15 11 (0.59%) BigQuery
15 11 (0.59%) SAP Data Services
15 11 (0.59%) SQL Server 2008
Development Applications
1 69 (3.71%) Visual Studio
2 67 (3.60%) JIRA
3 41 (2.20%) Team Foundation Server
4 18 (0.97%) Git (software)
5 16 (0.86%) Visual Studio Team System
6 15 (0.81%) Selenium
7 10 (0.54%) SQL Server Management Studio (SSMS)
8 9 (0.48%) HP UFT
9 8 (0.43%) Postman
9 8 (0.43%) TeamCity
10 7 (0.38%) JMeter
10 7 (0.38%) Octopus Deploy
11 6 (0.32%) Cucumber
11 6 (0.32%) SoapUI
12 5 (0.27%) Grunt
12 5 (0.27%) gulp
12 5 (0.27%) SpecFlow
13 4 (0.21%) Axure RP
13 4 (0.21%) Jenkins
13 4 (0.21%) Oracle Forms
General
1 297 (15.96%) Finance
2 253 (13.59%) Marketing
3 130 (6.99%) Public Sector
4 93 (5.00%) Retail
5 68 (3.65%) Telecoms
6 50 (2.69%) Billing
7 42 (2.26%) Banking
8 28 (1.50%) Legal
9 27 (1.45%) Manufacturing
10 22 (1.18%) Back Office
11 20 (1.07%) Advertising
12 18 (0.97%) Local Government
13 16 (0.86%) Pharmaceutical
14 13 (0.70%) Electronics
15 10 (0.54%) Automotive
15 10 (0.54%) French Language
15 10 (0.54%) Law
16 8 (0.43%) General Ledger
17 6 (0.32%) Housing Association
18 4 (0.21%) Spanish Language
Job Titles
1 422 (22.68%) Developer
2 322 (17.30%) Architect
3 289 (15.53%) Analyst
4 205 (11.02%) Consultant
5 164 (8.81%) CRM Developer
6 138 (7.42%) Project Manager
7 134 (7.20%) Business Analyst
8 122 (6.56%) Dynamics CRM Developer
8 122 (6.56%) Solutions Architect
9 92 (4.94%) CRM Manager
10 84 (4.51%) CRM Consultant
11 80 (4.30%) CRM Architect
12 78 (4.19%) CRM Analyst
13 75 (4.03%) Microsoft Developer
14 68 (3.65%) Technical Architect
15 60 (3.22%) Dynamics CRM Consultant
16 51 (2.74%) Functional Consultant
17 48 (2.58%) Data Analyst
17 48 (2.58%) Dynamics CRM Architect
18 44 (2.36%) Salesforce Architect
Libraries, Frameworks & Software Standards
1 248 (13.33%) .NET
2 159 (8.54%) HTML
3 99 (5.32%) Web Services
4 94 (5.05%) ASP.NET
5 74 (3.98%) CSS
6 62 (3.33%) XML
7 45 (2.42%) REST
8 38 (2.04%) Node.js
9 35 (1.88%) SOAP
10 33 (1.77%) jQuery
10 33 (1.77%) JSON
11 28 (1.50%) AngularJS
11 28 (1.50%) Middleware
12 25 (1.34%) HTML5
13 23 (1.24%) .NET Framework
14 22 (1.18%) OAuth
14 22 (1.18%) Visualforce
15 21 (1.13%) Twitter Bootstrap
16 20 (1.07%) RESTful
17 19 (1.02%) OpenID
Miscellaneous
1 108 (5.80%) Analytical Skills
2 75 (4.03%) User Experience
3 51 (2.74%) Management Information System
4 42 (2.26%) Greenfield Project
5 32 (1.72%) Enterprise Software
6 28 (1.50%) Mobile App
7 16 (0.86%) Self-Motivation
8 15 (0.81%) Algorithms
9 13 (0.70%) Data Structures
9 13 (0.70%) Marketing Technology
10 12 (0.64%) Life Science
10 12 (0.64%) Social Media
11 11 (0.59%) IVR
12 10 (0.54%) FMCG
13 8 (0.43%) Clustering
14 7 (0.38%) Public Cloud
14 7 (0.38%) Virtual Team
15 6 (0.32%) PMI
16 5 (0.27%) Acoustics
16 5 (0.27%) Analytical Mindset
Operating Systems
1 52 (2.79%) Windows
2 23 (1.24%) Linux
3 22 (1.18%) Android
4 19 (1.02%) Windows Server 2012
5 17 (0.91%) Apple iOS
5 17 (0.91%) Windows 10
6 16 (0.86%) Windows Server 2008
7 15 (0.81%) Windows Server
8 14 (0.75%) Unix
9 8 (0.43%) AIX
9 8 (0.43%) SUSE
10 7 (0.38%) Windows 7
11 4 (0.21%) Oracle Linux
11 4 (0.21%) VMS
11 4 (0.21%) Windows Server 2003
12 2 (0.11%) Mac OS X
12 2 (0.11%) Windows 8
13 1 (0.054%) CentOS
13 1 (0.054%) Solaris
Processes & Methodologies
1 486 (26.11%) Agile Software Development
2 235 (12.63%) Migration
3 217 (11.66%) Business Intelligence
4 201 (10.80%) ERP
5 194 (10.42%) Stakeholder Management
6 157 (8.44%) DevOps
7 148 (7.95%) Scrum
8 117 (6.29%) Analytics
9 115 (6.18%) Data Migration
10 109 (5.86%) Project Management
11 103 (5.53%) Problem-Solving
12 102 (5.48%) ITIL
13 98 (5.27%) Project Delivery
13 98 (5.27%) Workflow
14 89 (4.78%) Change Management
15 86 (4.62%) E-Commerce
16 78 (4.19%) Data Modelling
17 75 (4.03%) Waterfall
18 72 (3.87%) Test Automation
19 71 (3.82%) Business Analysis
Programming Languages
1 288 (15.48%) SQL
2 269 (14.45%) C#
3 197 (10.59%) JavaScript
4 141 (7.58%) Java
5 48 (2.58%) Python
6 42 (2.26%) Apex Code
7 32 (1.72%) PHP
8 22 (1.18%) ABAP
8 22 (1.18%) PowerShell
8 22 (1.18%) T-SQL
9 21 (1.13%) C
10 16 (0.86%) C++
11 15 (0.81%) VB.NET
12 13 (0.70%) PL/SQL
13 12 (0.64%) TypeScript
14 7 (0.38%) VB
15 6 (0.32%) SOQL
15 6 (0.32%) VBA
15 6 (0.32%) VBScript
16 5 (0.27%) XAML
Qualifications
1 121 (6.50%) Security Cleared
2 99 (5.32%) SC Cleared
3 69 (3.71%) Degree
4 28 (1.50%) BPSS Clearance
5 24 (1.29%) ISEB
6 21 (1.13%) Microsoft Certification
7 20 (1.07%) ISTQB
8 16 (0.86%) PMP
8 16 (0.86%) TOGAF Certification
9 15 (0.81%) Computer Science Degree
9 15 (0.81%) DV Cleared
10 13 (0.70%) DBS Check
11 12 (0.64%) ISTQB Foundation Certification
11 12 (0.64%) PMI Certification
12 11 (0.59%) ITIL Certification
13 9 (0.48%) CCA
14 8 (0.43%) PRINCE2 Certification
14 8 (0.43%) PRINCE2 Practitioner
15 7 (0.38%) Master's Degree
16 6 (0.32%) HND
Quality Assurance & Compliance
1 60 (3.22%) QA
2 48 (2.58%) GDPR
3 40 (2.15%) SLA
4 25 (1.34%) Data Quality
4 25 (1.34%) PMO
5 5 (0.27%) HMG Security Policy Framework
6 4 (0.21%) P3O
7 2 (0.11%) GxP
7 2 (0.11%) ISO/IEC 20000
7 2 (0.11%) ISO/IEC 27001
7 2 (0.11%) NIST
8 1 (0.054%) Actionable Recommendations
8 1 (0.054%) COBIT
8 1 (0.054%) Disclosure Scotland
8 1 (0.054%) HL7
8 1 (0.054%) MiFID
8 1 (0.054%) PCI DSS
8 1 (0.054%) Solvency II
System Software
1 85 (4.57%) Active Directory
2 18 (0.97%) VMware Infrastructure
3 14 (0.75%) Hyper-V
4 10 (0.54%) Docker
5 9 (0.48%) Virtual Machines
6 5 (0.27%) NFS
6 5 (0.27%) vSphere
7 4 (0.21%) VMware ESXi
8 3 (0.16%) VMware Workstation
9 2 (0.11%) NDS
9 2 (0.11%) NetIQ eDirectory
9 2 (0.11%) Terminal Services
9 2 (0.11%) XenApp
10 1 (0.054%) HDFS
10 1 (0.054%) Virtual Servers
Systems Management
1 19 (1.02%) Kubernetes
2 8 (0.43%) Data Guard
2 8 (0.43%) HP ALM
2 8 (0.43%) Oracle Enterprise Manager
2 8 (0.43%) Oracle RMAN
3 7 (0.38%) SCCM
4 5 (0.27%) Backup Exec
4 5 (0.27%) FortiGate
4 5 (0.27%) Grafana
4 5 (0.27%) Microsoft Intune
4 5 (0.27%) SCDPM
4 5 (0.27%) Terraform
5 4 (0.21%) Single Sign-On
6 3 (0.16%) HP Quality Center
7 2 (0.11%) Ansible
7 2 (0.11%) Nessus
8 1 (0.054%) CASB
8 1 (0.054%) Docker Swarm
8 1 (0.054%) MIIS
8 1 (0.054%) TeamSite
Vendors
1 620 (33.32%) Microsoft
2 400 (21.49%) Salesforce.com
3 143 (7.68%) SAP
4 108 (5.80%) Oracle
5 75 (4.03%) Adobe
6 41 (2.20%) Tableau
7 39 (2.10%) Google
8 33 (1.77%) Sparx
9 28 (1.50%) Sitecore
10 25 (1.34%) Salesforce Marketing Cloud
10 25 (1.34%) VMware
11 21 (1.13%) Citrix
12 19 (1.02%) webMethods
13 18 (0.97%) Siebel
14 16 (0.86%) HP
15 15 (0.81%) JD Edwards
16 14 (0.75%) IBM
16 14 (0.75%) Informatica
16 14 (0.75%) MuleSoft
17 13 (0.70%) Workday