Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > England
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 77 60 57
Rank change year-on-year -17 -3 -2
Contract jobs citing CRM 2885 3466 3487
As % of all contract IT jobs advertised in England 3.04% 3.56% 3.36%
As % of the Processes & Methodologies category 3.59% 4.23% 4.10%
Number of daily rates quoted 1949 2424 2289
England median daily rate £425 £425 £413
Median daily rate % change year-on-year - +3.03% -2.94%
10th Percentile £275 £261 £261
90th Percentile £575 £575 £588
UK median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 32 45 56
England median hourly rate £22.00 £27.50 £23.50
Median hourly rate % change year-on-year -20.00% +17.02% +17.76%
10th Percentile £10.50 £12.35 £11.13
90th Percentile £44.73 £45.90 £54.38
UK median hourly rate £22.00 £22.50 £23.00
% change year-on-year -2.22% -2.17% +15.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 80294 81883 85035
As % of all contract IT jobs advertised in England 84.66% 84.16% 81.94%
Number of daily rates quoted 54019 54581 56048
England median daily rate £450 £425 £423
Median daily rate % change year-on-year +5.88% +0.47% +5.75%
10th Percentile £288 £265 £263
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 1877 2118 2511
England median hourly rate £23.75 £24.42 £22.50
Median hourly rate % change year-on-year -2.74% +8.53% +18.42%
10th Percentile £11.39 £11.50 £11.50
90th Percentile £50.00 £48.75 £47.50
UK median hourly rate £23.50 £24.00 £22.50
% change year-on-year -2.08% +6.67% +18.42%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in England.

Contractor daily rate trend for CRM in England

CRM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing CRM in England over the 6 months to 21 November 2017.

Contractor daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in England.

Contractor hourly rate trend for CRM in England

CRM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing CRM in England over the 6 months to 21 November 2017.

Contractor hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 1435 £450 - 229
South East -13 537 £400 -5.88% 97
North of England -13 331 £416 +4.06% 76
Midlands -16 297 £413 +3.13% 59
West Midlands -6 225 £425 +6.92% 38
North West -14 170 £416 +4.06% 44
South West +1 138 £425 +6.25% 34
East of England -55 120 £408 - 28
Yorkshire -21 119 £417 -1.94% 24
East Midlands -27 64 £363 -3.33% 21
North East +53 42 £443 +10.63% 8
CRM
UK

For the 6 months to 21 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CRM.

1 1099 (38.09%) Dynamics CRM
2 894 (30.99%) Microsoft
3 771 (26.72%) Agile Software Development
4 635 (22.01%) Finance
5 537 (18.61%) SQL
6 509 (17.64%) Salesforce.com
7 428 (14.84%) .NET
8 378 (13.10%) Marketing
9 375 (13.00%) Stakeholder Management
10 369 (12.79%) Project Management
11 317 (10.99%) C#
12 292 (10.12%) Business Intelligence
13 284 (9.84%) JavaScript
14 282 (9.77%) ERP
15 280 (9.71%) SQL Server
16 277 (9.60%) Migration
17 250 (8.67%) Oracle
18 246 (8.53%) SAP
19 233 (8.08%) Dynamics 365
20 224 (7.76%) Analytical Skills
21 218 (7.56%) Scrum
22 214 (7.42%) Banking
23 211 (7.31%) SharePoint
24 205 (7.11%) Analytics
25 201 (6.97%) HTML
26 180 (6.24%) Retail
27 170 (5.89%) Business Analysis
27 170 (5.89%) Data Migration
27 170 (5.89%) E-Commerce
27 170 (5.89%) Workflow

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 211 (7.31%) SharePoint
2 130 (4.51%) CMS
3 53 (1.84%) BizTalk Server
4 37 (1.28%) MS Exchange
5 36 (1.25%) Drupal
5 36 (1.25%) SAS
6 32 (1.11%) IIS
6 32 (1.11%) Oracle SOA Suite
6 32 (1.11%) WebSphere
7 27 (0.94%) Apache
8 23 (0.80%) Skype for Business
9 22 (0.76%) Tomcat
10 21 (0.73%) Apache Spark
11 20 (0.69%) Confluence
12 17 (0.59%) Sitecore CMS
13 15 (0.52%) NServiceBus
14 14 (0.49%) Liferay
14 14 (0.49%) SharePoint 2010
15 13 (0.45%) Alfresco
16 10 (0.35%) Umbraco
Applications
1 153 (5.30%) Microsoft Excel
2 97 (3.36%) Microsoft Office
3 83 (2.88%) MS Visio
4 73 (2.53%) Microsoft PowerPoint
5 60 (2.08%) Microsoft Project
6 10 (0.35%) SPSS
7 8 (0.28%) Photoshop
8 7 (0.24%) Spreadsheet
9 4 (0.14%) Adobe Creative Suite
9 4 (0.14%) Adobe Illustrator
9 4 (0.14%) InVision
10 2 (0.069%) Stata
11 1 (0.035%) Adobe Captivate
11 1 (0.035%) AutoCAD
11 1 (0.035%) Chatbot
11 1 (0.035%) ImageReady
11 1 (0.035%) InDesign
11 1 (0.035%) InfoPath
11 1 (0.035%) S-PLUS
11 1 (0.035%) UXPin
Business Applications
1 1099 (38.09%) Dynamics CRM
2 148 (5.13%) Salesforce.com CRM
3 108 (3.74%) Dynamics AX
4 71 (2.46%) SAP CRM
5 38 (1.32%) Dynamics NAV
6 33 (1.14%) NetSuite
7 29 (1.01%) Adobe Campaign
8 25 (0.87%) Siebel CRM
9 20 (0.69%) SAP Hybris
10 18 (0.62%) Oracle CRM
10 18 (0.62%) SAP IS-U
11 17 (0.59%) Oracle EBS
11 17 (0.59%) SAP ERP
12 15 (0.52%) FastStats
12 15 (0.52%) Unica
13 12 (0.42%) Eloqua
13 12 (0.42%) Oracle Applications
14 10 (0.35%) Lawson
14 10 (0.35%) Oracle EBS R12
14 10 (0.35%) Oracle Payables
Cloud Services
1 233 (8.08%) Dynamics 365
2 164 (5.68%) Microsoft Azure
3 91 (3.15%) Office 365
4 55 (1.91%) SaaS
5 47 (1.63%) Amazon AWS
6 26 (0.90%) Salesforce Sales Cloud
7 25 (0.87%) PaaS
7 25 (0.87%) Salesforce Service Cloud
8 24 (0.83%) Google Analytics
8 24 (0.83%) Veeva
9 20 (0.69%) Force.com
10 17 (0.59%) IaaS
10 17 (0.59%) npm
11 16 (0.55%) FinancialForce
12 11 (0.38%) GitHub
12 11 (0.38%) Yammer
13 10 (0.35%) Google Cloud Platform
13 10 (0.35%) Silverpop
14 9 (0.31%) Adobe Analytics
14 9 (0.31%) Amazon S3
Communications & Networking
1 44 (1.53%) Internet
2 26 (0.90%) LAN
3 23 (0.80%) HTTP
4 21 (0.73%) SMS
5 20 (0.69%) Skype
5 20 (0.69%) WAN
6 14 (0.49%) Firewall
6 14 (0.49%) TCP/IP
7 12 (0.42%) SAN
8 10 (0.35%) DNS
9 9 (0.31%) CTI
9 9 (0.31%) DHCP
9 9 (0.31%) Network Security
9 9 (0.31%) Wireless
10 8 (0.28%) Intranet
10 8 (0.28%) MPLS
11 7 (0.24%) iSCSI
11 7 (0.24%) NAS
12 6 (0.21%) NetScaler
12 6 (0.21%) VoIP
Database & Business Intelligence
1 280 (9.71%) SQL Server
2 115 (3.99%) SQL Server Integration Services
3 107 (3.71%) Data Warehouse
4 100 (3.47%) SQL Server Reporting Services
5 57 (1.98%) Relational Database
6 49 (1.70%) Power BI
7 40 (1.39%) Big Data
8 37 (1.28%) MySQL
9 33 (1.14%) SQL Server Analysis Services
10 29 (1.01%) Oracle Reports
11 26 (0.90%) Oracle Database
12 25 (0.87%) SQL Server 2008
13 24 (0.83%) SQL Server 2012
14 22 (0.76%) RDBMS
15 20 (0.69%) Hadoop
15 20 (0.69%) NoSQL
16 19 (0.66%) Azure SQL Database
16 19 (0.66%) SAP Data Services
16 19 (0.66%) SAP HANA
17 18 (0.62%) Oracle Database 11g
Development Applications
1 88 (3.05%) JIRA
1 88 (3.05%) Visual Studio
2 63 (2.18%) Team Foundation Server
3 56 (1.94%) Visual Studio Team System
4 48 (1.66%) Git (software)
5 28 (0.97%) gulp
5 28 (0.97%) Jenkins
6 26 (0.90%) NUnit
7 21 (0.73%) webpack
8 20 (0.69%) Jasmine
8 20 (0.69%) Karma Test Runner
8 20 (0.69%) Protractor
8 20 (0.69%) Selenium
9 19 (0.66%) MSTest
9 19 (0.66%) SpecFlow
10 14 (0.49%) Moq
10 14 (0.49%) TeamCity
11 13 (0.45%) Subversion
12 11 (0.38%) Cucumber
13 9 (0.31%) Talend Open Studio
General
1 635 (22.01%) Finance
2 378 (13.10%) Marketing
3 214 (7.42%) Banking
4 180 (6.24%) Retail
5 100 (3.47%) Advertising
6 76 (2.63%) Telecoms
7 75 (2.60%) Billing
8 64 (2.22%) Legal
9 62 (2.15%) Manufacturing
10 53 (1.84%) Investment Banking
11 39 (1.35%) Back Office
12 32 (1.11%) Electronics
13 26 (0.90%) Financial Institution
14 23 (0.80%) Front Office
15 22 (0.76%) Local Government
16 21 (0.73%) Automotive
16 21 (0.73%) Publishing
17 18 (0.62%) Pharmaceutical
18 17 (0.59%) Retail Banking
19 15 (0.52%) General Ledger
Job Titles
1 706 (24.47%) Analyst
2 617 (21.39%) Developer
3 378 (13.10%) Business Analyst
4 337 (11.68%) Project Manager
5 282 (9.77%) Architect
6 277 (9.60%) Consultant
7 266 (9.22%) CRM Developer
8 223 (7.73%) CRM Analyst
9 186 (6.45%) Dynamics CRM Developer
10 161 (5.58%) CRM Manager
11 156 (5.41%) CRM Consultant
12 152 (5.27%) CRM Business Analyst
13 138 (4.78%) Solutions Architect
14 130 (4.51%) Microsoft Developer
15 111 (3.85%) CRM Project Manager
16 107 (3.71%) Dynamics CRM Consultant
17 87 (3.02%) Data Analyst
18 75 (2.60%) Salesforce Analyst
19 70 (2.43%) Microsoft CRM Consultant
20 68 (2.36%) C# Developer
Libraries, Frameworks & Software Standards
1 428 (14.84%) .NET
2 201 (6.97%) HTML
3 153 (5.30%) CSS
4 137 (4.75%) Web Services
5 103 (3.57%) AngularJS
6 102 (3.54%) ASP.NET
7 85 (2.95%) XML
8 79 (2.74%) ASP.NET Web API
9 77 (2.67%) jQuery
10 69 (2.39%) REST
11 68 (2.36%) HTML5
12 67 (2.32%) WCF
13 66 (2.29%) .NET Framework
14 59 (2.05%) SOAP
15 46 (1.59%) Spring
16 43 (1.49%) Middleware
16 43 (1.49%) Twitter Bootstrap
17 40 (1.39%) RESTful
18 38 (1.32%) Visualforce
19 37 (1.28%) JSON
Miscellaneous
1 224 (7.76%) Analytical Skills
2 100 (3.47%) User Experience
3 82 (2.84%) Management Information System
4 70 (2.43%) Greenfield Project
5 58 (2.01%) Mobile App
6 51 (1.77%) Social Media
7 47 (1.63%) Enterprise Software
7 47 (1.63%) Virtual Team
8 39 (1.35%) Computer Science
9 28 (0.97%) IVR
10 27 (0.94%) Fintech
11 18 (0.62%) Data Centre
11 18 (0.62%) FMCG
12 15 (0.52%) Data Structures
13 14 (0.49%) Reference Data
14 13 (0.45%) PMI
15 12 (0.42%) NHS
16 10 (0.35%) Fixed Income
16 10 (0.35%) Marketing Technology
17 9 (0.31%) e-Learning
Operating Systems
1 93 (3.22%) Windows
2 47 (1.63%) Windows Server
3 45 (1.56%) Linux
4 35 (1.21%) Unix
5 18 (0.62%) Windows Server 2012
6 16 (0.55%) Windows Server 2003
6 16 (0.55%) Windows Server 2008
7 13 (0.45%) Apple iOS
8 9 (0.31%) AIX
8 9 (0.31%) Android
9 8 (0.28%) Windows 10
10 7 (0.24%) Windows 7
11 4 (0.14%) CentOS
12 2 (0.069%) Windows XP
13 1 (0.035%) Mac OS X
13 1 (0.035%) OpenVMS
13 1 (0.035%) Solaris
13 1 (0.035%) VMS
13 1 (0.035%) Windows 2000
13 1 (0.035%) Windows 8
Processes & Methodologies
1 771 (26.72%) Agile Software Development
2 375 (13.00%) Stakeholder Management
3 369 (12.79%) Project Management
4 292 (10.12%) Business Intelligence
5 282 (9.77%) ERP
6 277 (9.60%) Migration
7 218 (7.56%) Scrum
8 205 (7.11%) Analytics
9 170 (5.89%) Business Analysis
9 170 (5.89%) Data Migration
9 170 (5.89%) E-Commerce
9 170 (5.89%) Workflow
10 145 (5.03%) User Acceptance Testing
11 136 (4.71%) Data Management
12 135 (4.68%) SDLC
13 133 (4.61%) PRINCE2
14 130 (4.51%) Waterfall
15 126 (4.37%) Data Modelling
16 125 (4.33%) ITIL
17 124 (4.30%) Change Management
Programming Languages
1 537 (18.61%) SQL
2 317 (10.99%) C#
3 284 (9.84%) JavaScript
4 153 (5.30%) Java
5 64 (2.22%) T-SQL
6 47 (1.63%) PHP
7 43 (1.49%) Python
8 40 (1.39%) Apex Code
9 37 (1.28%) PowerShell
10 26 (0.90%) PL/SQL
10 26 (0.90%) R
11 21 (0.73%) VB.NET
12 19 (0.66%) C
12 19 (0.66%) ES6
13 17 (0.59%) ECMAScript
14 15 (0.52%) TypeScript
15 13 (0.45%) VB
16 12 (0.42%) VBA
17 11 (0.38%) C++
17 11 (0.38%) SOQL
Qualifications
1 149 (5.16%) Degree
2 90 (3.12%) Security Cleared
3 68 (2.36%) SC Cleared
4 44 (1.53%) PMI Certification
5 39 (1.35%) PMP
6 28 (0.97%) Computer Science Degree
6 28 (0.97%) ISEB
7 23 (0.80%) PRINCE2 Certification
8 21 (0.73%) Microsoft Certification
9 20 (0.69%) BPSS Clearance
10 11 (0.38%) ISTQB
11 10 (0.35%) Cisco Certification
11 10 (0.35%) PRINCE2 Practitioner
12 9 (0.31%) APMP
13 7 (0.24%) CISA
13 7 (0.24%) CTC Cleared
13 7 (0.24%) DV Cleared
13 7 (0.24%) ISTQB Foundation Certification
14 6 (0.21%) CCNP
14 6 (0.21%) CISSP
Quality Assurance & Compliance
1 142 (4.92%) QA
2 82 (2.84%) GDPR
3 55 (1.91%) Data Quality
4 43 (1.49%) PMO
5 18 (0.62%) SLA
6 9 (0.31%) ISO 9001
7 6 (0.21%) MiFID
8 4 (0.14%) ISO/IEC 27001
8 4 (0.14%) Sarbanes-Oxley
9 3 (0.10%) COBIT
9 3 (0.10%) PMBOK
9 3 (0.10%) WCAG
10 2 (0.069%) Disclosure Scotland
10 2 (0.069%) ISO/IEC 20000
10 2 (0.069%) Solvency II
11 1 (0.035%) Actionable Recommendations
11 1 (0.035%) Cyber Essentials
11 1 (0.035%) HL7
11 1 (0.035%) PCI DSS
11 1 (0.035%) PSD2
System Software
1 57 (1.98%) Active Directory
2 25 (0.87%) VMware Infrastructure
3 13 (0.45%) Hyper-V
4 10 (0.35%) vSphere
5 9 (0.31%) Oracle RAC
5 9 (0.31%) Virtual Machines
6 7 (0.24%) XenApp
7 6 (0.21%) DFS Replication
7 6 (0.21%) VMware ESXi
7 6 (0.21%) XenDesktop
8 4 (0.14%) Docker
9 3 (0.10%) Terminal Services
9 3 (0.10%) VMware Workstation
10 2 (0.069%) HDFS
10 2 (0.069%) Microsoft App-V
10 2 (0.069%) XenServer
11 1 (0.035%) OpenAM
11 1 (0.035%) Terminal Server
11 1 (0.035%) Virtual Desktop
11 1 (0.035%) Virtual Servers
Systems Management
1 19 (0.66%) SCCM
2 16 (0.55%) Systems Management Server (SMS)
3 12 (0.42%) HP Quality Center
4 9 (0.31%) Oracle Identity Management
5 7 (0.24%) SCOM
6 5 (0.17%) Cisco IPCC
7 4 (0.14%) Microsoft Data Protection Manager
7 4 (0.14%) MOM
7 4 (0.14%) Oozie
8 3 (0.10%) HP SiteScope
8 3 (0.10%) Rundeck
9 2 (0.069%) CFEngine
9 2 (0.069%) Nagios
9 2 (0.069%) Opscode Chef
9 2 (0.069%) Puppet
9 2 (0.069%) vMotion
9 2 (0.069%) WebSphere Cast Iron
9 2 (0.069%) WSUS
10 1 (0.035%) EMC NetWorker
10 1 (0.035%) Nessus
Vendors
1 894 (30.99%) Microsoft
2 509 (17.64%) Salesforce.com
3 250 (8.67%) Oracle
4 246 (8.53%) SAP
5 84 (2.91%) IBM
6 73 (2.53%) Adobe
7 68 (2.36%) Siebel
8 54 (1.87%) Salesforce Marketing Cloud
9 40 (1.39%) HP
10 35 (1.21%) Sitecore
10 35 (1.21%) VMware
11 32 (1.11%) Citrix
11 32 (1.11%) Google
12 31 (1.07%) Tableau
13 29 (1.01%) Informatica
14 26 (0.90%) hybris
14 26 (0.90%) Workday
15 25 (0.87%) JD Edwards
16 22 (0.76%) Cisco
17 17 (0.59%) PeopleSoft