CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 27 July 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Jul 2026
Same period 2025 Same period 2024
Rank 101 120 107
Rank change year-on-year +19 -13 +31
Contract jobs citing CRM 1,089 656 711
As % of all contract jobs in England 2.42% 2.38% 2.07%
As % of the Processes & Methodologies category 2.84% 2.62% 2.41%
Number of daily rates quoted 677 418 464
10th Percentile £313 £242 £313
25th Percentile £413 £364 £413
Median daily rate (50th Percentile) £515 £500 £513
Median % change year-on-year +3.00% -2.44% -2.38%
75th Percentile £625 £600 £624
90th Percentile £700 £675 £688
UK median daily rate £515 £500 £500
% change year-on-year +3.00% - -4.76%
Number of hourly rates quoted 26 28 17
10th Percentile £13.25 £14.53 £12.46
25th Percentile £14.85 £14.75 £13.00
Median hourly rate £16.00 £17.00 £27.00
Median % change year-on-year -5.88% -37.04% +53.15%
75th Percentile £28.56 £30.08 £36.00
90th Percentile £40.00 £40.15 £137.50
UK median hourly rate £16.75 £18.30 £16.97
% change year-on-year -8.44% +7.84% -2.02%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,369 25,044 29,488
As % of all contract IT jobs advertised in England 85.25% 90.72% 85.83%
Number of daily rates quoted 24,058 16,057 19,314
10th Percentile £325 £300 £313
25th Percentile £423 £405 £416
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £633 £650
90th Percentile £738 £738 £756
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -3.67%
Number of hourly rates quoted 2,388 1,359 1,834
10th Percentile £15.25 £14.20 £13.69
25th Percentile £21.00 £17.87 £17.69
Median hourly rate £47.00 £25.15 £40.33
Median % change year-on-year +86.88% -37.63% -5.12%
75th Percentile £69.56 £51.77 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 27 July 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 27 July 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 27 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +11 583 £525 +2.44% 468
South East -35 136 £578 +28.33% 307
Midlands +19 135 £465 +3.33% 158
North of England -26 124 £500 +5.26% 219
West Midlands +11 102 £463 - 96
North West -13 89 £509 +7.16% 126
East of England +42 75 £475 -15.56% 72
East Midlands +5 31 £475 +32.68% 62
South West -31 28 £475 +11.76% 89
Yorkshire -41 24 £490 -4.39% 64
North East -31 13 £525 +18.31% 30
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 43 (3.95%) Confluence
2 39 (3.58%) CMS
3 23 (2.11%) SharePoint
4 9 (0.83%) Adobe Experience Manager
4 9 (0.83%) SAS
5 7 (0.64%) Microsoft Exchange
6 6 (0.55%) Apache Airflow
6 6 (0.55%) Oracle Workflow
7 4 (0.37%) NetWeaver
7 4 (0.37%) SAP EP
8 3 (0.28%) Apache
8 3 (0.28%) Kentico
8 3 (0.28%) TIBCO ActiveMatrix
9 2 (0.18%) Apache Spark
9 2 (0.18%) Appian
10 1 (0.092%) Anypoint
10 1 (0.092%) Ethereum
10 1 (0.092%) Hyperledger
10 1 (0.092%) Palantir Foundry
10 1 (0.092%) Totara
Applications
1 39 (3.58%) Microsoft Excel
2 30 (2.75%) Microsoft Office
3 12 (1.10%) MS Visio
4 10 (0.92%) AutoCAD
5 9 (0.83%) Microsoft PowerPoint
5 9 (0.83%) Spreadsheet
6 8 (0.73%) Chatbot
6 8 (0.73%) Revit
7 5 (0.46%) Microsoft Project
7 5 (0.46%) SPSS
8 3 (0.28%) Adobe Illustrator
9 2 (0.18%) Notion
9 2 (0.18%) Photoshop
10 1 (0.092%) Adobe Creative Suite
10 1 (0.092%) InDesign
10 1 (0.092%) PlantUML
Business Applications
1 289 (26.54%) Dynamics CRM
2 55 (5.05%) Salesforce CRM
3 20 (1.84%) NetSuite
4 16 (1.47%) Siebel CRM
5 15 (1.38%) SAP S/4HANA
6 14 (1.29%) SAP CRM
7 10 (0.92%) SAP PSCD
8 8 (0.73%) Temenos T24
9 5 (0.46%) Finacle
9 5 (0.46%) Oracle Payables
9 5 (0.46%) Payment Gateway
9 5 (0.46%) Raiser’s Edge
9 5 (0.46%) Sage X3
9 5 (0.46%) SAP ERP
10 4 (0.37%) Adobe Campaign
10 4 (0.37%) Oracle Receivables
11 3 (0.28%) BusinessWorks
11 3 (0.28%) FLEXCUBE
11 3 (0.28%) Oracle Procure-to-Pay
11 3 (0.28%) Shopify
Cloud Services
1 252 (23.14%) Azure
2 220 (20.20%) Dynamics 365
3 139 (12.76%) Power Platform
4 100 (9.18%) AWS
5 86 (7.90%) Azure DevOps
6 70 (6.43%) SaaS
7 66 (6.06%) Power Automate
8 57 (5.23%) PowerApps
9 48 (4.41%) GCP
10 42 (3.86%) Microsoft 365
11 37 (3.40%) Salesforce Service Cloud
12 33 (3.03%) Serverless
13 30 (2.75%) Snowflake
14 24 (2.20%) Azure Functions
15 23 (2.11%) Salesforce Sales Cloud
16 19 (1.74%) Azure Logic Apps
16 19 (1.74%) GitHub
17 18 (1.65%) Azure Data Factory
18 17 (1.56%) GitHub Actions
18 17 (1.56%) Microsoft Copilot
Communications & Networking
1 10 (0.92%) SMS
2 6 (0.55%) Firewall
3 3 (0.28%) DHCP
3 3 (0.28%) DNS
3 3 (0.28%) Internet
3 3 (0.28%) IPv4
3 3 (0.28%) IPv6
3 3 (0.28%) NAS
3 3 (0.28%) WAN
3 3 (0.28%) Wi-Fi
4 2 (0.18%) SSL
4 2 (0.18%) TCP/IP
5 1 (0.092%) 4G
5 1 (0.092%) 5G
5 1 (0.092%) CTI
5 1 (0.092%) HTTPS
5 1 (0.092%) SD-WAN
5 1 (0.092%) Unified Communications
5 1 (0.092%) VPN
5 1 (0.092%) WebEx
Database & Business Intelligence
1 70 (6.43%) Power BI
2 33 (3.03%) Data Warehouse
3 31 (2.85%) SQL Server
4 25 (2.30%) Data Lake
5 14 (1.29%) BigQuery
6 13 (1.19%) Tableau
7 11 (1.01%) Metadata
7 11 (1.01%) Snowflake Schema
8 10 (0.92%) PostgreSQL
8 10 (0.92%) Siebel EIM
9 9 (0.83%) Amazon Redshift
10 8 (0.73%) SQL Server Reporting Services
11 6 (0.55%) Oracle Database
11 6 (0.55%) SQL Server Integration Services
12 5 (0.46%) Azure SQL Database
12 5 (0.46%) Big Data
12 5 (0.46%) Relational Database
12 5 (0.46%) SAP BW
12 5 (0.46%) SAP HANA
12 5 (0.46%) Star Schema
Development Applications
1 81 (7.44%) JIRA
2 17 (1.56%) Git
3 16 (1.47%) Selenium
4 15 (1.38%) Postman
5 10 (0.92%) Cucumber
5 10 (0.92%) Cypress.io
6 9 (0.83%) WebDriver
7 7 (0.64%) SpecFlow
8 4 (0.37%) Jenkins
8 4 (0.37%) SQL Server Management Studio (SSMS)
9 3 (0.28%) Protractor
9 3 (0.28%) TestRail
9 3 (0.28%) Visual Studio
9 3 (0.28%) Zephyr
10 1 (0.092%) Fiddler
10 1 (0.092%) GitLab
10 1 (0.092%) Hudson
10 1 (0.092%) REST Assured
10 1 (0.092%) SoapUI
10 1 (0.092%) Team Foundation Server
General
1 395 (36.27%) Social Skills
2 273 (25.07%) Finance
3 212 (19.47%) Marketing
4 138 (12.67%) Analytical Skills
5 104 (9.55%) Retail
6 94 (8.63%) Public Sector
7 72 (6.61%) Banking
8 47 (4.32%) Billing
9 46 (4.22%) Telecoms
10 43 (3.95%) Organisational Skills
11 36 (3.31%) Documentation Skills
12 35 (3.21%) Inclusion and Diversity
13 31 (2.85%) Influencing Skills
13 31 (2.85%) Legal
14 28 (2.57%) Manufacturing
15 21 (1.93%) Automotive
16 19 (1.74%) Local Government
17 18 (1.65%) Presentation Skills
18 12 (1.10%) Back Office
19 11 (1.01%) Advertising
Job Titles
1 190 (17.45%) Analyst
2 166 (15.24%) Architect
3 122 (11.20%) Developer
4 101 (9.27%) Business Analyst
5 94 (8.63%) Lead
6 86 (7.90%) Senior
7 74 (6.80%) Consultant
8 73 (6.70%) Solutions Architect
9 68 (6.24%) Project Manager
10 49 (4.50%) CRM Manager
11 32 (2.94%) Data Engineer
12 31 (2.85%) CRM Analyst
12 31 (2.85%) Data Analyst
13 30 (2.75%) Dynamics 365 Consultant
13 30 (2.75%) Salesforce Analyst
14 29 (2.66%) CRM Specialist
15 28 (2.57%) Dynamics 365 Developer
16 26 (2.39%) Enterprise Architect
17 25 (2.30%) Senior Analyst
18 24 (2.20%) Salesforce Developer
Libraries, Frameworks & Software Standards
1 68 (6.24%) REST
2 53 (4.87%) Middleware
3 42 (3.86%) .NET
4 31 (2.85%) HTML
5 29 (2.66%) CSS
5 29 (2.66%) SOAP
6 26 (2.39%) JSON
7 25 (2.30%) Kafka
8 18 (1.65%) XML
9 17 (1.56%) Node.js
10 16 (1.47%) Lightning Web Components
11 13 (1.19%) ONVIF
11 13 (1.19%) RESTful
11 13 (1.19%) SAP PI
12 12 (1.10%) React
13 11 (1.01%) Gherkin
13 11 (1.01%) OAuth
13 11 (1.01%) SAP Fiori
13 11 (1.01%) SAPUI5
14 10 (0.92%) HTML5 Canvas
Miscellaneous
1 74 (6.80%) Onboarding
2 54 (4.96%) Product Ownership
3 49 (4.50%) Legacy Systems
4 48 (4.41%) Enterprise Software
5 35 (3.21%) Marketing Technology
6 30 (2.75%) Self-Motivation
7 21 (1.93%) Cloud Native
8 20 (1.84%) Data Structures
9 18 (1.65%) AI Agents
10 17 (1.56%) IVR
11 16 (1.47%) Management Information System
12 14 (1.29%) Mobile App
12 14 (1.29%) Social Media
13 13 (1.19%) Analytical Mindset
13 13 (1.19%) Data Protection Act
13 13 (1.19%) Video\Live Streaming
14 12 (1.10%) Virtual Team
15 10 (0.92%) Distributed Systems
16 9 (0.83%) Greenfield Project
17 8 (0.73%) IoT
Operating Systems
1 15 (1.38%) Windows
2 9 (0.83%) Apple iOS
3 8 (0.73%) Android
3 8 (0.73%) Unix
4 4 (0.37%) Mac OS
4 4 (0.37%) Windows 10
5 2 (0.18%) HPUX
5 2 (0.18%) Linux
5 2 (0.18%) Windows Server
Processes & Methodologies
1 287 (26.35%) Stakeholder Management
2 261 (23.97%) Agile
3 178 (16.35%) Problem-Solving
4 174 (15.98%) Migration
5 154 (14.14%) Analytics
6 149 (13.68%) ERP
7 145 (13.31%) Roadmaps
8 131 (12.03%) DevOps
9 121 (11.11%) Stakeholder Engagement
10 116 (10.65%) Data Modelling
11 113 (10.38%) AI
12 107 (9.83%) Customer Service
13 101 (9.27%) Data Migration
14 100 (9.18%) CI/CD
14 100 (9.18%) Decision-Making
15 96 (8.82%) Business Intelligence
16 88 (8.08%) User Acceptance Testing
17 76 (6.98%) Workflow
18 72 (6.61%) Workshop Facilitation
19 69 (6.34%) Continuous Improvement
Programming Languages
1 142 (13.04%) SQL
2 83 (7.62%) JavaScript
3 58 (5.33%) C#
4 56 (5.14%) Python
5 21 (1.93%) ABAP
6 19 (1.74%) Java
7 15 (1.38%) Apex Code
8 12 (1.10%) TypeScript
9 7 (0.64%) PL/SQL
9 7 (0.64%) PowerShell
9 7 (0.64%) T-SQL
10 3 (0.28%) Data Analysis Expressions
10 3 (0.28%) Groovy
10 3 (0.28%) Korn
11 2 (0.18%) Bicep
11 2 (0.18%) R
11 2 (0.18%) SOQL
12 1 (0.092%) DAML
12 1 (0.092%) Rust
12 1 (0.092%) Solidity
Qualifications
1 109 (10.01%) Security Cleared
2 87 (7.99%) SC Cleared
3 86 (7.90%) Degree
4 24 (2.20%) Microsoft Certification
5 21 (1.93%) Computer Science Degree
6 18 (1.65%) PMI Certification
7 17 (1.56%) PMP
8 14 (1.29%) CCNA
8 14 (1.29%) Cisco Certification
9 13 (1.19%) A+ Certification
9 13 (1.19%) MCSA
10 10 (0.92%) BPSS Clearance
11 9 (0.83%) Azure Certification
11 9 (0.83%) DV Cleared
11 9 (0.83%) ISTQB
12 7 (0.64%) Master's Degree
13 6 (0.55%) TOGAF Certification
14 4 (0.37%) CBAP
14 4 (0.37%) IIBA
14 4 (0.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 91 (8.36%) GDPR
2 83 (7.62%) Data Quality
3 65 (5.97%) QA
4 20 (1.84%) PMO
5 19 (1.74%) SLA
6 18 (1.65%) Accessibility
7 12 (1.10%) WCAG
8 5 (0.46%) ISO 20022
8 5 (0.46%) ISO/IEC 27001
8 5 (0.46%) NIST
8 5 (0.46%) Sarbanes-Oxley
8 5 (0.46%) SEPA
8 5 (0.46%) Transfer of Undertakings (Protection of Employment)
9 4 (0.37%) Actionable Recommendations
9 4 (0.37%) PCI DSS
10 3 (0.28%) IFRS
11 2 (0.18%) California Consumer Privacy Act
11 2 (0.18%) GMP
11 2 (0.18%) PERC
12 1 (0.092%) Software Quality Assurance
System Software
1 9 (0.83%) Active Directory
1 9 (0.83%) Docker
2 1 (0.092%) VMware Infrastructure
Systems Management
1 21 (1.93%) Terraform
2 9 (0.83%) Kubernetes
3 8 (0.73%) Systems Management Server (SMS)
4 4 (0.37%) Single Sign-On
5 3 (0.28%) Grafana
5 3 (0.28%) Prometheus
6 2 (0.18%) Microsoft Intune
7 1 (0.092%) Autotask
7 1 (0.092%) FortiGate
7 1 (0.092%) HP ALM
Vendors
1 298 (27.36%) Microsoft
2 273 (25.07%) Salesforce
3 82 (7.53%) SAP
4 59 (5.42%) Oracle
5 48 (4.41%) ServiceNow
6 41 (3.76%) Adobe
7 40 (3.67%) Databricks
8 33 (3.03%) MuleSoft
9 27 (2.48%) Google
10 23 (2.11%) Siebel
11 21 (1.93%) Salesforce Marketing Cloud
12 18 (1.65%) Braze
13 16 (1.47%) HubSpot
14 14 (1.29%) Workday
15 8 (0.73%) Autodesk
15 8 (0.73%) Conga
15 8 (0.73%) DocuSign
15 8 (0.73%) Marketo
16 7 (0.64%) Foundry
16 7 (0.64%) ION Trading