CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 15 October 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Oct 2026
Same period 2025 Same period 2024
Rank 107 114 144
Rank change year-on-year +7 +30 -28
Contract jobs citing CRM 1,207 711 575
As % of all contract jobs in England 2.58% 2.53% 1.79%
As % of the Processes & Methodologies category 3.03% 2.78% 2.07%
Number of daily rates quoted 698 419 356
10th Percentile £306 £232 £319
25th Percentile £406 £361 £422
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% +2.69%
75th Percentile £625 £588 £627
90th Percentile £713 £664 £700
UK median daily rate £525 £495 £525
% change year-on-year +6.06% -5.71% -
Number of hourly rates quoted 76 31 8
10th Percentile £12.71 £14.50 £21.87
25th Percentile £13.36 £14.75 £27.19
Median hourly rate £14.85 £17.00 £33.25
Median % change year-on-year -12.65% -48.87% +27.88%
75th Percentile £17.58 £27.45 £60.63
90th Percentile £29.11 £37.00 £137.50
UK median hourly rate £14.91 £17.00 £28.75
% change year-on-year -12.32% -40.87% +10.58%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,799 25,590 27,763
As % of all contract IT jobs advertised in England 84.96% 90.90% 86.47%
Number of daily rates quoted 24,011 16,250 16,937
10th Percentile £325 £294 £313
25th Percentile £425 £405 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.42%
Number of hourly rates quoted 3,071 1,598 1,107
10th Percentile £13.69 £14.53 £15.00
25th Percentile £17.25 £17.87 £20.50
Median hourly rate £38.72 £25.15 £42.50
Median % change year-on-year +53.96% -40.82% -5.56%
75th Percentile £67.25 £44.78 £66.61
90th Percentile £78.75 £67.50 £74.18
UK median hourly rate £37.50 £25.15 £40.00
% change year-on-year +49.11% -37.13% -10.11%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 15 October 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 15 October 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 15 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London 0 615 £525 +5.00% 194
Midlands +22 174 £475 +5.56% 73
South East -26 168 £580 +12.62% 175
North of England -15 137 £510 +13.22% 86
West Midlands +16 127 £461 -0.27% 39
North West -2 93 £509 +19.76% 62
East of England +7 57 £190 -61.22% 30
East Midlands +8 45 £544 +51.04% 34
South West -21 41 £335 -21.18% 38
Yorkshire -41 24 £543 +8.50% 19
North East -20 20 £520 +17.18% 6
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (4.06%) CMS
2 38 (3.15%) Confluence
3 30 (2.49%) SharePoint
4 11 (0.91%) Adobe Experience Manager
4 11 (0.91%) Microsoft Exchange
5 9 (0.75%) SAS
6 8 (0.66%) Apache Airflow
6 8 (0.66%) Sitecore CMS
7 7 (0.58%) NetWeaver
8 6 (0.50%) Oracle Workflow
9 5 (0.41%) Kentico
9 5 (0.41%) SAP EP
10 4 (0.33%) Umbraco
11 3 (0.25%) Headless CMS
11 3 (0.25%) TIBCO ActiveMatrix
11 3 (0.25%) WordPress
12 2 (0.17%) Apache
12 2 (0.17%) Appian
12 2 (0.17%) EPiServer
13 1 (0.083%) Moodle
Applications
1 75 (6.21%) Microsoft Excel
2 50 (4.14%) Microsoft Office
3 22 (1.82%) Microsoft PowerPoint
4 12 (0.99%) Spreadsheet
5 10 (0.83%) Chatbot
6 8 (0.66%) AutoCAD
6 8 (0.66%) MS Visio
7 6 (0.50%) Revit
8 5 (0.41%) SPSS
9 4 (0.33%) Photoshop
10 2 (0.17%) Adobe Illustrator
10 2 (0.17%) Notion
11 1 (0.083%) Adobe Creative Suite
11 1 (0.083%) InDesign
11 1 (0.083%) PlantUML
Business Applications
1 316 (26.18%) Dynamics CRM
2 58 (4.81%) Salesforce CRM
3 25 (2.07%) SAP S/4HANA
4 21 (1.74%) SAP CRM
5 17 (1.41%) NetSuite
5 17 (1.41%) Siebel CRM
6 11 (0.91%) Temenos T24
7 9 (0.75%) SAP ERP
7 9 (0.75%) SAP PSCD
8 8 (0.66%) Payment Gateway
8 8 (0.66%) Shopify
9 6 (0.50%) Adobe Campaign
9 6 (0.50%) Finacle
9 6 (0.50%) Raiser’s Edge
9 6 (0.50%) Workfront
10 5 (0.41%) Dynamics NAV
10 5 (0.41%) Magento
10 5 (0.41%) Sage X3
11 4 (0.33%) Eloqua
11 4 (0.33%) FLEXCUBE
Cloud Services
1 245 (20.30%) Azure
2 234 (19.39%) Dynamics 365
3 153 (12.68%) Power Platform
4 100 (8.29%) Azure DevOps
5 99 (8.20%) AWS
6 85 (7.04%) Power Automate
7 73 (6.05%) SaaS
8 61 (5.05%) PowerApps
9 55 (4.56%) GCP
10 49 (4.06%) Serverless
11 43 (3.56%) Microsoft 365
12 38 (3.15%) Azure Functions
13 34 (2.82%) Salesforce Service Cloud
14 30 (2.49%) Snowflake
15 28 (2.32%) Salesforce Sales Cloud
16 25 (2.07%) GitHub
17 20 (1.66%) Microsoft Copilot
18 18 (1.49%) Azure Service Bus
18 18 (1.49%) Entra ID
18 18 (1.49%) GitHub Actions
Communications & Networking
1 16 (1.33%) SMS
2 7 (0.58%) Broadband
2 7 (0.58%) Wi-Fi
3 6 (0.50%) Firewall
4 5 (0.41%) NAS
4 5 (0.41%) WAN
5 4 (0.33%) Internet
6 3 (0.25%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) HTTP
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.083%) PBX
8 1 (0.083%) SMTP
8 1 (0.083%) VoIP
Database & Business Intelligence
1 70 (5.80%) Power BI
2 46 (3.81%) SQL Server
3 29 (2.40%) Data Warehouse
4 22 (1.82%) Data Lake
5 19 (1.57%) BigQuery
6 15 (1.24%) Tableau
7 11 (0.91%) SQL Server Reporting Services
8 10 (0.83%) Amazon Redshift
8 10 (0.83%) SAP BW
8 10 (0.83%) Siebel EIM
9 9 (0.75%) SAP HANA
10 8 (0.66%) GIS
10 8 (0.66%) Snowflake Schema
11 7 (0.58%) DynamoDB
11 7 (0.58%) Oracle Database
11 7 (0.58%) SQL Server Integration Services
12 6 (0.50%) Looker
13 5 (0.41%) Azure SQL Database
13 5 (0.41%) Power Query
13 5 (0.41%) Relational Database
Development Applications
1 81 (6.71%) JIRA
2 23 (1.91%) Git
2 23 (1.91%) Selenium
3 21 (1.74%) Postman
4 14 (1.16%) Cypress.io
5 13 (1.08%) Cucumber
6 12 (0.99%) WebDriver
7 7 (0.58%) Jenkins
7 7 (0.58%) SpecFlow
7 7 (0.58%) Visual Studio
8 5 (0.41%) Visual Studio Code
9 3 (0.25%) Protractor
9 3 (0.25%) SQL Server Management Studio (SSMS)
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) MSTest
10 2 (0.17%) NUnit
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.083%) Hudson
General
1 454 (37.61%) Social Skills
2 293 (24.28%) Finance
3 250 (20.71%) Marketing
4 140 (11.60%) Analytical Skills
5 132 (10.94%) Retail
6 100 (8.29%) Public Sector
7 98 (8.12%) Banking
8 66 (5.47%) Organisational Skills
9 47 (3.89%) Billing
10 45 (3.73%) Inclusion and Diversity
11 44 (3.65%) Manufacturing
12 42 (3.48%) Telecoms
13 41 (3.40%) Influencing Skills
14 30 (2.49%) Documentation Skills
15 28 (2.32%) Presentation Skills
16 26 (2.15%) Legal
17 17 (1.41%) Automotive
18 16 (1.33%) Local Government
19 13 (1.08%) Advertising
19 13 (1.08%) Pharmaceutical
Job Titles
1 201 (16.65%) Analyst
2 185 (15.33%) Architect
3 141 (11.68%) Developer
4 113 (9.36%) Lead
5 111 (9.20%) Business Analyst
6 88 (7.29%) Senior
7 77 (6.38%) Consultant
8 67 (5.55%) Solutions Architect
9 60 (4.97%) Administrator
10 56 (4.64%) Project Manager
11 52 (4.31%) CRM Manager
12 47 (3.89%) Enterprise Architect
13 42 (3.48%) Dynamics 365 Developer
14 32 (2.65%) Data Engineer
15 31 (2.57%) Data Analyst
15 31 (2.57%) Dynamics 365 Architect
16 30 (2.49%) Salesforce Architect
16 30 (2.49%) Technical Architect
17 27 (2.24%) CRM Analyst
17 27 (2.24%) Dynamics 365 Consultant
Libraries, Frameworks & Software Standards
1 88 (7.29%) REST
2 59 (4.89%) .NET
3 45 (3.73%) Middleware
4 37 (3.07%) SOAP
5 36 (2.98%) HTML
5 36 (2.98%) JSON
6 29 (2.40%) CSS
6 29 (2.40%) XML
7 22 (1.82%) Kafka
8 18 (1.49%) Lightning Web Components
8 18 (1.49%) SAP Fiori
8 18 (1.49%) SAP PI
9 17 (1.41%) SAPUI5
9 17 (1.41%) XSLT
10 16 (1.33%) HTML5 Canvas
11 15 (1.24%) ASP.NET Web API
11 15 (1.24%) Terraform
12 14 (1.16%) Gherkin
12 14 (1.16%) Node.js
12 14 (1.16%) React
Miscellaneous
1 74 (6.13%) Onboarding
2 58 (4.81%) Enterprise Software
3 55 (4.56%) Product Ownership
4 41 (3.40%) Marketing Technology
5 39 (3.23%) Legacy Systems
5 39 (3.23%) Management Information System
6 31 (2.57%) Cloud Native
7 29 (2.40%) Social Media
8 28 (2.32%) Data Structures
9 27 (2.24%) IVR
10 23 (1.91%) AI Agents
11 21 (1.74%) Self-Motivation
12 19 (1.57%) Data Protection Act
13 15 (1.24%) Mobile App
14 13 (1.08%) Video\Live Streaming
15 12 (0.99%) Greenfield Project
15 12 (0.99%) Low-Code
15 12 (0.99%) Virtual Team
16 11 (0.91%) Analytical Mindset
16 11 (0.91%) Web Conferencing
Operating Systems
1 15 (1.24%) Windows
2 9 (0.75%) Apple iOS
3 8 (0.66%) Android
3 8 (0.66%) Unix
4 6 (0.50%) macOS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 361 (29.91%) Stakeholder Management
2 290 (24.03%) Agile
3 211 (17.48%) Problem-Solving
4 175 (14.50%) Analytics
5 163 (13.50%) Migration
6 161 (13.34%) ERP
7 159 (13.17%) Customer Service
8 154 (12.76%) Roadmaps
9 145 (12.01%) AI
10 133 (11.02%) DevOps
11 127 (10.52%) Stakeholder Engagement
12 117 (9.69%) Data Modelling
13 108 (8.95%) Decision-Making
14 107 (8.86%) CI/CD
15 101 (8.37%) Customer Engagement
15 101 (8.37%) User Acceptance Testing
16 95 (7.87%) Data Migration
17 92 (7.62%) Business Intelligence
18 89 (7.37%) Continuous Improvement
19 88 (7.29%) Customer Experience
Programming Languages
1 149 (12.34%) SQL
2 102 (8.45%) JavaScript
3 78 (6.46%) C#
4 59 (4.89%) Python
5 31 (2.57%) TypeScript
6 27 (2.24%) Java
7 25 (2.07%) ABAP
8 19 (1.57%) Apex Code
9 10 (0.83%) PL/SQL
10 6 (0.50%) T-SQL
11 5 (0.41%) Data Analysis Expressions
12 4 (0.33%) Korn
13 3 (0.25%) Bicep
13 3 (0.25%) R
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
14 2 (0.17%) VBA
15 1 (0.083%) PowerShell
15 1 (0.083%) Rust
15 1 (0.083%) Solidity
Qualifications
1 112 (9.28%) Security Cleared
2 93 (7.71%) Degree
3 82 (6.79%) SC Cleared
4 39 (3.23%) Microsoft Certification
5 20 (1.66%) Computer Science Degree
6 19 (1.57%) PMP
7 17 (1.41%) PMI Certification
8 15 (1.24%) ISTQB
9 14 (1.16%) BPSS Clearance
10 13 (1.08%) A+ Certification
10 13 (1.08%) CCNA
10 13 (1.08%) Cisco Certification
10 13 (1.08%) MCSA
11 11 (0.91%) DBS Check
12 9 (0.75%) DV Cleared
13 8 (0.66%) Azure Certification
13 8 (0.66%) TOGAF Certification
14 6 (0.50%) IIBA
14 6 (0.50%) Master's Degree
15 5 (0.41%) CBAP
Quality Assurance & Compliance
1 99 (8.20%) Data Quality
2 83 (6.88%) GDPR
3 79 (6.55%) QA
4 30 (2.49%) Accessibility
5 24 (1.99%) WCAG
6 16 (1.33%) PMO
7 13 (1.08%) SLA
8 7 (0.58%) Actionable Recommendations
8 7 (0.58%) ISO 20022
9 6 (0.50%) SEPA
10 4 (0.33%) PCI DSS
10 4 (0.33%) Transfer of Undertakings (Protection of Employment)
11 3 (0.25%) ISO/IEC 27001
12 2 (0.17%) GRC
12 2 (0.17%) IFRS
12 2 (0.17%) NIST
12 2 (0.17%) PERC
12 2 (0.17%) Sarbanes-Oxley
13 1 (0.083%) SOC 2
13 1 (0.083%) Software Quality Assurance
System Software
1 16 (1.33%) Active Directory
2 5 (0.41%) Docker
3 3 (0.25%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.66%) Systems Management Server (SMS)
2 6 (0.50%) Kubernetes
3 3 (0.25%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.083%) Autotask
5 1 (0.083%) Grafana
5 1 (0.083%) HP ALM
Vendors
1 374 (30.99%) Microsoft
2 280 (23.20%) Salesforce
3 101 (8.37%) SAP
4 61 (5.05%) Oracle
5 50 (4.14%) ServiceNow
6 44 (3.65%) Adobe
7 28 (2.32%) Google
8 27 (2.24%) Databricks
9 26 (2.15%) MuleSoft
10 24 (1.99%) Braze
11 23 (1.91%) Salesforce Marketing Cloud
12 20 (1.66%) HubSpot
12 20 (1.66%) Siebel
13 11 (0.91%) Marketo
14 10 (0.83%) Workday
15 9 (0.75%) Genesys
15 9 (0.75%) Sitecore
16 8 (0.66%) Cisco
16 8 (0.66%) Meraki
16 8 (0.66%) Temenos