CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 20 November 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Nov 2025
Same period 2024 Same period 2023
Rank 102 131 118
Rank change year-on-year +29 -13 +8
Contract jobs citing CRM 814 595 844
As % of all contract jobs in England 2.67% 1.92% 2.16%
As % of the Processes & Methodologies category 2.96% 2.21% 2.44%
Number of daily rates quoted 478 375 565
10th Percentile £261 £313 £305
25th Percentile £400 £422 £425
Median daily rate (50th Percentile) £500 £525 £500
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £588 £638 £619
90th Percentile £663 £725 £700
UK median daily rate £500 £525 £513
% change year-on-year -4.76% +2.44% -2.38%
Number of hourly rates quoted 43 8 17
10th Percentile £14.00 £21.87 £16.18
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.00
Median % change year-on-year -48.87% +23.15% +27.93%
75th Percentile £31.18 £60.63 £33.75
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.00
% change year-on-year -40.87% +6.48% +27.93%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,490 26,978 34,630
As % of all contract IT jobs advertised in England 90.21% 86.87% 88.73%
Number of daily rates quoted 17,441 16,489 23,672
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,813 961 1,464
10th Percentile £14.87 £15.10 £14.51
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.00 £45.00
Median % change year-on-year -32.03% -17.78% +26.90%
75th Percentile £48.75 £65.00 £65.00
90th Percentile £68.62 £74.75 £77.50
UK median hourly rate £25.15 £35.00 £43.95
% change year-on-year -28.14% -20.36% +25.57%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 20 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 20 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 20 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +24 438 £505 -8.18% 805
South East +36 130 £525 +0.96% 458
Midlands -9 89 £447 -15.26% 240
North of England -28 82 £466 -16.10% 241
West Midlands -26 62 £456 -10.10% 153
North West -25 46 £425 -15.00% 150
Yorkshire -19 32 £475 -16.23% 76
East Midlands -2 25 £360 -34.55% 85
East of England -9 25 £475 +15.15% 100
South West -14 23 £500 -10.31% 102
North East -7 4 £444 -22.49% 15
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (6.02%) SharePoint
2 32 (3.93%) CMS
3 20 (2.46%) Confluence
4 7 (0.86%) Adobe Experience Manager
5 6 (0.74%) SugarCRM
6 5 (0.61%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 2 (0.25%) Apache Spark
8 2 (0.25%) Documentum
8 2 (0.25%) Headless CMS
8 2 (0.25%) Moodle
8 2 (0.25%) NetWeaver
9 1 (0.12%) Apache
9 1 (0.12%) Apache Solr
9 1 (0.12%) Kentico
9 1 (0.12%) SAP Portal
9 1 (0.12%) SAS
9 1 (0.12%) Tomcat
Applications
1 57 (7.00%) Microsoft Excel
2 27 (3.32%) Microsoft Office
3 14 (1.72%) Microsoft PowerPoint
4 11 (1.35%) Microsoft Project
5 8 (0.98%) Chatbot
5 8 (0.98%) Spreadsheet
6 5 (0.61%) MS Visio
7 4 (0.49%) Adobe Illustrator
7 4 (0.49%) Photoshop
7 4 (0.49%) Sketch
8 3 (0.37%) InVision
8 3 (0.37%) OmniGraffle
8 3 (0.37%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) InDesign
9 1 (0.12%) SPSS
Business Applications
1 230 (28.26%) Dynamics CRM
2 70 (8.60%) Salesforce CRM
3 7 (0.86%) SAP ERP
3 7 (0.86%) SAP S/4HANA
4 6 (0.74%) NetSuite
5 5 (0.61%) Workday HCM
6 3 (0.37%) Oracle CRM
6 3 (0.37%) SAP CRM
6 3 (0.37%) SAP HR
6 3 (0.37%) SAP PSCD
6 3 (0.37%) Shopify
6 3 (0.37%) Sprinklr
7 2 (0.25%) Dynamics NAV
7 2 (0.25%) Eloqua
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Sage CRM
7 2 (0.25%) SAP CX
7 2 (0.25%) Workfront
8 1 (0.12%) Magento
8 1 (0.12%) Payment Gateway
Cloud Services
1 174 (21.38%) Dynamics 365
2 159 (19.53%) Azure
3 155 (19.04%) Power Platform
4 63 (7.74%) Power Automate
5 61 (7.49%) AWS
6 56 (6.88%) PowerApps
7 52 (6.39%) SaaS
8 48 (5.90%) Azure DevOps
9 37 (4.55%) Microsoft 365
10 28 (3.44%) Azure Logic Apps
11 24 (2.95%) Serverless
12 22 (2.70%) Salesforce Sales Cloud
13 21 (2.58%) GCP
14 17 (2.09%) Microsoft Copilot
15 16 (1.97%) Azure Data Factory
15 16 (1.97%) Azure Functions
16 15 (1.84%) Snowflake
17 13 (1.60%) Entra ID
18 11 (1.35%) PaaS
19 10 (1.23%) Google Analytics
Communications & Networking
1 11 (1.35%) DNS
1 11 (1.35%) TCP/IP
1 11 (1.35%) VPN
2 8 (0.98%) SMS
3 7 (0.86%) Firewall
4 6 (0.74%) Broadband
4 6 (0.74%) DHCP
5 5 (0.61%) HTTP
5 5 (0.61%) Remote Desktop
6 3 (0.37%) Internet
6 3 (0.37%) WebEx
7 2 (0.25%) Cisco ICM
7 2 (0.25%) Intranet
7 2 (0.25%) ISDN
7 2 (0.25%) PSTN
8 1 (0.12%) GPRS
8 1 (0.12%) GSM
8 1 (0.12%) IP Telephony
8 1 (0.12%) LAN
8 1 (0.12%) VoIP
Database & Business Intelligence
1 89 (10.93%) Power BI
2 22 (2.70%) Tableau
3 19 (2.33%) SQL Server
4 17 (2.09%) Data Warehouse
5 14 (1.72%) Metadata
6 13 (1.60%) Data Lake
7 12 (1.47%) BigQuery
8 11 (1.35%) SQL Server Integration Services
9 8 (0.98%) SQL Server Reporting Services
10 6 (0.74%) Relational Database
11 5 (0.61%) Big Data
11 5 (0.61%) Crystal Reports
11 5 (0.61%) Delta Lake
11 5 (0.61%) MySQL
11 5 (0.61%) SAP BW
12 4 (0.49%) BusinessObjects Business Intelligence
12 4 (0.49%) GIS
12 4 (0.49%) Looker
12 4 (0.49%) NoSQL
12 4 (0.49%) Qlik Sense
Development Applications
1 49 (6.02%) JIRA
2 14 (1.72%) Git
3 4 (0.49%) ER Studio
3 4 (0.49%) ERwin
3 4 (0.49%) Jenkins
4 3 (0.37%) Axure RP
4 3 (0.37%) Balsamiq
4 3 (0.37%) Selenium
4 3 (0.37%) SQL Server Management Studio (SSMS)
4 3 (0.37%) Visual Studio
5 2 (0.25%) CircleCI
5 2 (0.25%) CocoaPods
5 2 (0.25%) Crashlytics
5 2 (0.25%) Eclipse
5 2 (0.25%) fastlane
5 2 (0.25%) MSBuild
5 2 (0.25%) Postman
5 2 (0.25%) SpecFlow
5 2 (0.25%) Team Foundation Server
5 2 (0.25%) Xcode
General
1 342 (42.01%) Social Skills
2 191 (23.46%) Finance
3 175 (21.50%) Marketing
4 141 (17.32%) Analytical Skills
5 62 (7.62%) Public Sector
6 56 (6.88%) Retail
7 48 (5.90%) Banking
8 37 (4.55%) Billing
9 33 (4.05%) Documentation Skills
10 31 (3.81%) Telecoms
11 30 (3.69%) Legal
12 19 (2.33%) Organisational Skills
13 17 (2.09%) French Language
14 15 (1.84%) Law
15 13 (1.60%) Inclusion and Diversity
16 12 (1.47%) Italian Language
16 12 (1.47%) Manufacturing
17 11 (1.35%) Advertising
17 11 (1.35%) Japanese Language
18 10 (1.23%) Publishing
Job Titles
1 126 (15.48%) Analyst
2 100 (12.29%) Architect
3 86 (10.57%) Developer
4 71 (8.72%) Consultant
5 66 (8.11%) Business Analyst
6 58 (7.13%) Lead
7 52 (6.39%) Project Manager
8 51 (6.27%) Senior
9 43 (5.28%) Solutions Architect
10 31 (3.81%) Dynamics 365 Developer
11 29 (3.56%) Functional Consultant
12 27 (3.32%) Dynamics 365 Consultant
13 24 (2.95%) Data Analyst
14 23 (2.83%) Salesforce Architect
15 22 (2.70%) Administrator
15 22 (2.70%) Salesforce Analyst
16 18 (2.21%) CRM Consultant
16 18 (2.21%) CRM Manager
16 18 (2.21%) CRM Specialist
16 18 (2.21%) Marketing Manager
Libraries, Frameworks & Software Standards
1 53 (6.51%) .NET
2 35 (4.30%) REST
3 34 (4.18%) HTML
4 25 (3.07%) Lightning Web Components
5 22 (2.70%) JSON
6 21 (2.58%) SOAP
7 20 (2.46%) CSS
7 20 (2.46%) XML
8 15 (1.84%) Web Services
9 12 (1.47%) OAuth
10 11 (1.35%) RESTful
11 9 (1.11%) Middleware
11 9 (1.11%) Node.js
11 9 (1.11%) React
12 8 (0.98%) PySpark
13 7 (0.86%) ASP.NET Web API
13 7 (0.86%) SAP Fiori
13 7 (0.86%) Visualforce
14 6 (0.74%) OAuth2
14 6 (0.74%) OpenID
Miscellaneous
1 40 (4.91%) Product Ownership
2 34 (4.18%) Enterprise Software
3 29 (3.56%) Legacy Systems
4 28 (3.44%) Onboarding
5 25 (3.07%) Management Information System
6 23 (2.83%) Analytical Mindset
7 22 (2.70%) Mobile App
8 17 (2.09%) Data Structures
8 17 (2.09%) Marketing Technology
9 15 (1.84%) Social Media
10 14 (1.72%) Low-Code
10 14 (1.72%) Web Conferencing
11 13 (1.60%) Cloud Native
11 13 (1.60%) Self-Motivation
12 11 (1.35%) Data Protection Act
13 10 (1.23%) AI Agents
14 6 (0.74%) Virtual Team
15 5 (0.61%) e-Learning
15 5 (0.61%) IVR
15 5 (0.61%) Team-Oriented Environment
Operating Systems
1 15 (1.84%) Windows
2 12 (1.47%) Windows 10
3 6 (0.74%) Windows Server
4 5 (0.61%) Apple iOS
4 5 (0.61%) Windows Server 2012
4 5 (0.61%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.25%) Unix
7 1 (0.12%) Linux
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 214 (26.29%) Agile
2 144 (17.69%) Problem-Solving
3 131 (16.09%) Stakeholder Management
4 124 (15.23%) Migration
5 122 (14.99%) ERP
6 114 (14.00%) Business Intelligence
7 112 (13.76%) Stakeholder Engagement
8 99 (12.16%) Analytics
9 94 (11.55%) DevOps
10 86 (10.57%) Customer Service
11 84 (10.32%) Data Migration
12 82 (10.07%) Data Modelling
13 73 (8.97%) User Experience
14 71 (8.72%) Project Management
15 70 (8.60%) Customer Engagement
16 66 (8.11%) Continuous Improvement
17 65 (7.99%) Roadmaps
18 60 (7.37%) Change Management
19 58 (7.13%) AI
20 53 (6.51%) User Stories
Programming Languages
1 97 (11.92%) SQL
2 79 (9.71%) JavaScript
3 53 (6.51%) C#
4 42 (5.16%) Python
5 18 (2.21%) Java
6 17 (2.09%) Apex Code
7 15 (1.84%) TypeScript
8 11 (1.35%) PHP
9 8 (0.98%) ABAP
10 5 (0.61%) SOQL
11 4 (0.49%) PowerShell
11 4 (0.49%) R
11 4 (0.49%) SOSL
12 2 (0.25%) Bash
12 2 (0.25%) Bicep
12 2 (0.25%) Go
12 2 (0.25%) Objective-C
12 2 (0.25%) PL/SQL
12 2 (0.25%) Swift
13 1 (0.12%) VBA
Qualifications
1 79 (9.71%) Degree
2 50 (6.14%) Security Cleared
3 35 (4.30%) SC Cleared
4 26 (3.19%) Computer Science Degree
5 23 (2.83%) PMP
6 22 (2.70%) PMI Certification
7 19 (2.33%) Microsoft Certification
8 10 (1.23%) Azure Certification
9 7 (0.86%) MCP
10 5 (0.61%) Master's Degree
10 5 (0.61%) MCDST
11 4 (0.49%) CCA
11 4 (0.49%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
12 3 (0.37%) Six Sigma Green Belt
13 2 (0.25%) ITIL Certification
13 2 (0.25%) MBA
Quality Assurance & Compliance
1 59 (7.25%) GDPR
2 46 (5.65%) QA
3 41 (5.04%) Data Quality
4 33 (4.05%) Accessibility
5 9 (1.11%) California Consumer Privacy Act
6 8 (0.98%) SLA
7 5 (0.61%) COBIT
7 5 (0.61%) WCAG
8 4 (0.49%) PCI DSS
8 4 (0.49%) PMO
9 3 (0.37%) Actionable Recommendations
9 3 (0.37%) HIPAA
9 3 (0.37%) ISO/IEC 27001
9 3 (0.37%) NIST
10 2 (0.25%) Cyber Essentials
10 2 (0.25%) Cyber Essentials PLUS
10 2 (0.25%) ITGC
10 2 (0.25%) MiFID
11 1 (0.12%) PERC
11 1 (0.12%) Software Quality Assurance
System Software
1 21 (2.58%) Active Directory
2 5 (0.61%) Hyper-V
2 5 (0.61%) Terminal Services
2 5 (0.61%) VMware Infrastructure
3 4 (0.49%) Docker
4 1 (0.12%) PowerHA
4 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.86%) Terraform
2 6 (0.74%) SCCM
3 5 (0.61%) Single Sign-On
4 3 (0.37%) Grafana
4 3 (0.37%) Kubernetes
4 3 (0.37%) Systems Management Server (SMS)
5 2 (0.25%) Cisco UCCE
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Computer Emergency Response Teams
6 1 (0.12%) EMC NetWorker
6 1 (0.12%) Kibana
6 1 (0.12%) Microsoft Intune
Vendors
1 234 (28.75%) Microsoft
2 226 (27.76%) Salesforce
3 51 (6.27%) SAP
4 33 (4.05%) ServiceNow
5 32 (3.93%) HubSpot
6 29 (3.56%) Google
7 28 (3.44%) Oracle
8 23 (2.83%) Adobe
9 21 (2.58%) Databricks
10 13 (1.60%) Salesforce Marketing Cloud
11 9 (1.11%) Genesys
11 9 (1.11%) Workday
12 8 (0.98%) IFS
13 7 (0.86%) MuleSoft
14 6 (0.74%) Avaya
14 6 (0.74%) Citrix
14 6 (0.74%) OneTrust
14 6 (0.74%) VMware
15 5 (0.61%) Mitel
15 5 (0.61%) Siebel