CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 25 September 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Sep 2026
Same period 2025 Same period 2024
Rank 105 112 134
Rank change year-on-year +7 +22 -3
Contract jobs citing CRM 1,168 698 610
As % of all contract jobs in England 2.51% 2.51% 1.86%
As % of the Processes & Methodologies category 2.97% 2.76% 2.16%
Number of daily rates quoted 700 427 379
10th Percentile £310 £232 £313
25th Percentile £410 £363 £419
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% +2.94%
75th Percentile £625 £600 £625
90th Percentile £700 £675 £695
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -
Number of hourly rates quoted 60 28 8
10th Percentile £12.97 £14.68 £21.87
25th Percentile £13.39 £14.75 £27.19
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £18.05 £27.56 £61.75
90th Percentile £28.22 £37.15 £137.50
UK median hourly rate £14.85 £17.00 £28.75
% change year-on-year -12.65% -40.87% +51.32%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,385 25,311 28,279
As % of all contract IT jobs advertised in England 84.63% 90.87% 86.18%
Number of daily rates quoted 24,009 16,087 17,408
10th Percentile £325 £300 £313
25th Percentile £425 £405 £421
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,837 1,536 1,254
10th Percentile £13.99 £14.41 £15.00
25th Percentile £17.72 £17.87 £20.14
Median hourly rate £42.00 £25.15 £43.00
Median % change year-on-year +67.00% -41.51% -2.05%
75th Percentile £67.84 £47.22 £66.61
90th Percentile £80.00 £67.50 £75.00
UK median hourly rate £40.00 £25.15 £42.50
% change year-on-year +59.05% -40.82% -

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 25 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 25 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 25 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +2 599 £525 +5.00% 2,093
South East -32 161 £575 +12.20% 566
Midlands +17 160 £475 +5.56% 310
North of England -7 131 £510 +13.60% 439
West Midlands +17 117 £463 - 192
North West -13 88 £510 +19.88% 259
East of England +9 68 £300 -38.78% 155
East Midlands +8 40 £505 +40.67% 118
South West -24 40 £335 -21.18% 129
Yorkshire -36 23 £490 -2.00% 141
North East -24 22 £523 +19.43% 41
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (4.02%) CMS
2 35 (3.00%) Confluence
3 30 (2.57%) SharePoint
4 12 (1.03%) Adobe Experience Manager
5 10 (0.86%) Microsoft Exchange
6 9 (0.77%) SAS
7 7 (0.60%) NetWeaver
8 6 (0.51%) Apache Airflow
8 6 (0.51%) Oracle Workflow
8 6 (0.51%) Sitecore CMS
9 5 (0.43%) SAP EP
10 3 (0.26%) Kentico
10 3 (0.26%) TIBCO ActiveMatrix
10 3 (0.26%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.086%) Ethereum
12 1 (0.086%) Hyperledger
12 1 (0.086%) Mendix
Applications
1 57 (4.88%) Microsoft Excel
2 43 (3.68%) Microsoft Office
3 13 (1.11%) Microsoft PowerPoint
4 11 (0.94%) Chatbot
4 11 (0.94%) Spreadsheet
5 10 (0.86%) AutoCAD
6 8 (0.68%) Revit
7 6 (0.51%) MS Visio
8 5 (0.43%) SPSS
9 2 (0.17%) Notion
9 2 (0.17%) Photoshop
10 1 (0.086%) Adobe Creative Suite
10 1 (0.086%) Adobe Illustrator
10 1 (0.086%) InDesign
10 1 (0.086%) PlantUML
Business Applications
1 305 (26.11%) Dynamics CRM
2 57 (4.88%) Salesforce CRM
3 22 (1.88%) SAP S/4HANA
4 19 (1.63%) SAP CRM
5 18 (1.54%) NetSuite
6 16 (1.37%) Siebel CRM
7 10 (0.86%) SAP ERP
7 10 (0.86%) SAP PSCD
8 9 (0.77%) Temenos T24
9 8 (0.68%) Payment Gateway
9 8 (0.68%) Shopify
10 6 (0.51%) Finacle
11 5 (0.43%) Adobe Campaign
11 5 (0.43%) Dynamics NAV
11 5 (0.43%) Magento
11 5 (0.43%) Raiser’s Edge
11 5 (0.43%) Sage X3
12 4 (0.34%) FLEXCUBE
12 4 (0.34%) SAP CX
12 4 (0.34%) Workfront
Cloud Services
1 244 (20.89%) Azure
2 226 (19.35%) Dynamics 365
3 152 (13.01%) Power Platform
4 102 (8.73%) AWS
5 93 (7.96%) Azure DevOps
6 83 (7.11%) Power Automate
7 68 (5.82%) SaaS
8 59 (5.05%) PowerApps
9 52 (4.45%) GCP
10 48 (4.11%) Serverless
11 38 (3.25%) Microsoft 365
12 37 (3.17%) Azure Functions
13 35 (3.00%) Salesforce Service Cloud
14 30 (2.57%) Salesforce Sales Cloud
15 26 (2.23%) Snowflake
16 21 (1.80%) GitHub
17 19 (1.63%) Azure Service Bus
17 19 (1.63%) Microsoft Copilot
18 17 (1.46%) GitHub Actions
19 15 (1.28%) OCI
Communications & Networking
1 13 (1.11%) SMS
2 7 (0.60%) Wi-Fi
3 6 (0.51%) Firewall
4 5 (0.43%) NAS
4 5 (0.43%) WAN
5 4 (0.34%) Broadband
6 3 (0.26%) Internet
6 3 (0.26%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) Ethernet
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
8 1 (0.086%) CTI
8 1 (0.086%) HTTP
8 1 (0.086%) SMTP
8 1 (0.086%) Unified Communications
8 1 (0.086%) WebEx
Database & Business Intelligence
1 70 (5.99%) Power BI
2 47 (4.02%) SQL Server
3 26 (2.23%) Data Warehouse
4 22 (1.88%) Data Lake
5 16 (1.37%) BigQuery
6 13 (1.11%) Tableau
7 11 (0.94%) SQL Server Reporting Services
8 10 (0.86%) Siebel EIM
9 9 (0.77%) Amazon Redshift
9 9 (0.77%) PostgreSQL
9 9 (0.77%) Snowflake Schema
10 8 (0.68%) GIS
10 8 (0.68%) SAP BW
10 8 (0.68%) SAP HANA
11 7 (0.60%) DynamoDB
12 6 (0.51%) Metadata
12 6 (0.51%) Oracle Database
12 6 (0.51%) Relational Database
13 5 (0.43%) Looker
13 5 (0.43%) SQL Server Integration Services
Development Applications
1 84 (7.19%) JIRA
2 25 (2.14%) Git
3 21 (1.80%) Selenium
4 18 (1.54%) Postman
5 13 (1.11%) Cucumber
6 12 (1.03%) Cypress.io
6 12 (1.03%) WebDriver
7 6 (0.51%) Jenkins
7 6 (0.51%) SpecFlow
7 6 (0.51%) Visual Studio
8 3 (0.26%) Protractor
8 3 (0.26%) SQL Server Management Studio (SSMS)
8 3 (0.26%) Visual Studio Code
9 2 (0.17%) Appium
9 2 (0.17%) HP UFT
9 2 (0.17%) TestRail
9 2 (0.17%) Zephyr
10 1 (0.086%) Eclipse
10 1 (0.086%) Octopus Deploy
10 1 (0.086%) REST Assured
General
1 431 (36.90%) Social Skills
2 282 (24.14%) Finance
3 239 (20.46%) Marketing
4 134 (11.47%) Analytical Skills
5 130 (11.13%) Retail
6 101 (8.65%) Public Sector
7 90 (7.71%) Banking
8 58 (4.97%) Organisational Skills
9 48 (4.11%) Billing
10 46 (3.94%) Inclusion and Diversity
11 42 (3.60%) Manufacturing
11 42 (3.60%) Telecoms
12 37 (3.17%) Influencing Skills
13 34 (2.91%) Documentation Skills
14 24 (2.05%) Legal
14 24 (2.05%) Presentation Skills
15 20 (1.71%) Automotive
16 18 (1.54%) Local Government
17 12 (1.03%) Back Office
18 11 (0.94%) Advertising
Job Titles
1 199 (17.04%) Analyst
2 177 (15.15%) Architect
3 140 (11.99%) Developer
4 113 (9.67%) Lead
5 107 (9.16%) Business Analyst
6 91 (7.79%) Senior
7 79 (6.76%) Consultant
8 68 (5.82%) Solutions Architect
9 53 (4.54%) Project Manager
10 46 (3.94%) Administrator
10 46 (3.94%) CRM Manager
11 43 (3.68%) Dynamics 365 Developer
12 41 (3.51%) Enterprise Architect
13 31 (2.65%) Salesforce Architect
14 30 (2.57%) CRM Analyst
15 29 (2.48%) Dynamics 365 Consultant
15 29 (2.48%) Salesforce Analyst
16 28 (2.40%) Data Analyst
17 27 (2.31%) Data Engineer
17 27 (2.31%) Dynamics 365 Architect
Libraries, Frameworks & Software Standards
1 74 (6.34%) REST
2 52 (4.45%) .NET
3 47 (4.02%) Middleware
4 35 (3.00%) HTML
4 35 (3.00%) JSON
4 35 (3.00%) SOAP
5 30 (2.57%) CSS
6 28 (2.40%) XML
7 24 (2.05%) Kafka
8 18 (1.54%) SAP Fiori
9 17 (1.46%) Lightning Web Components
9 17 (1.46%) SAP PI
9 17 (1.46%) SAPUI5
9 17 (1.46%) Terraform
9 17 (1.46%) XSLT
10 15 (1.28%) HTML5 Canvas
11 14 (1.20%) ASP.NET Web API
11 14 (1.20%) Gherkin
11 14 (1.20%) Node.js
11 14 (1.20%) React
Miscellaneous
1 67 (5.74%) Onboarding
2 55 (4.71%) Product Ownership
3 53 (4.54%) Enterprise Software
4 42 (3.60%) Legacy Systems
5 40 (3.42%) Marketing Technology
6 32 (2.74%) Management Information System
7 30 (2.57%) Cloud Native
8 23 (1.97%) Data Structures
8 23 (1.97%) IVR
8 23 (1.97%) Self-Motivation
9 22 (1.88%) Social Media
10 20 (1.71%) AI Agents
11 18 (1.54%) Data Protection Act
12 13 (1.11%) Greenfield Project
12 13 (1.11%) Mobile App
12 13 (1.11%) Video\Live Streaming
13 12 (1.03%) Low-Code
13 12 (1.03%) Virtual Team
14 11 (0.94%) Taxonomies
15 10 (0.86%) Distributed Systems
Operating Systems
1 15 (1.28%) Windows
2 9 (0.77%) Apple iOS
3 8 (0.68%) Android
3 8 (0.68%) Unix
4 6 (0.51%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 348 (29.79%) Stakeholder Management
2 282 (24.14%) Agile
3 210 (17.98%) Problem-Solving
4 169 (14.47%) ERP
5 166 (14.21%) Migration
6 161 (13.78%) Analytics
7 150 (12.84%) Roadmaps
8 147 (12.59%) Customer Service
9 133 (11.39%) AI
10 129 (11.04%) Stakeholder Engagement
11 124 (10.62%) DevOps
12 118 (10.10%) Data Modelling
13 104 (8.90%) CI/CD
14 103 (8.82%) Decision-Making
15 101 (8.65%) Data Migration
16 95 (8.13%) Customer Engagement
17 94 (8.05%) User Acceptance Testing
18 87 (7.45%) Business Intelligence
19 83 (7.11%) Customer Experience
20 81 (6.93%) Workshop Facilitation
Programming Languages
1 152 (13.01%) SQL
2 101 (8.65%) JavaScript
3 75 (6.42%) C#
4 51 (4.37%) Python
5 26 (2.23%) ABAP
5 26 (2.23%) Java
6 23 (1.97%) TypeScript
7 18 (1.54%) Apex Code
8 9 (0.77%) PL/SQL
9 6 (0.51%) T-SQL
10 5 (0.43%) Data Analysis Expressions
10 5 (0.43%) PowerShell
11 4 (0.34%) Korn
12 3 (0.26%) R
13 2 (0.17%) Bicep
13 2 (0.17%) Groovy
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.086%) Rust
14 1 (0.086%) Solidity
Qualifications
1 106 (9.08%) Security Cleared
2 82 (7.02%) Degree
3 76 (6.51%) SC Cleared
4 38 (3.25%) Microsoft Certification
5 18 (1.54%) Computer Science Degree
5 18 (1.54%) PMP
6 15 (1.28%) PMI Certification
7 13 (1.11%) A+ Certification
7 13 (1.11%) CCNA
7 13 (1.11%) Cisco Certification
7 13 (1.11%) ISTQB
7 13 (1.11%) MCSA
8 11 (0.94%) BPSS Clearance
9 9 (0.77%) DV Cleared
10 8 (0.68%) Azure Certification
11 6 (0.51%) DBS Check
12 5 (0.43%) IIBA
12 5 (0.43%) TOGAF Certification
13 4 (0.34%) CBAP
13 4 (0.34%) NVQ Level 3
Quality Assurance & Compliance
1 93 (7.96%) Data Quality
2 82 (7.02%) GDPR
3 76 (6.51%) QA
4 26 (2.23%) Accessibility
5 21 (1.80%) WCAG
6 18 (1.54%) PMO
7 14 (1.20%) SLA
8 7 (0.60%) ISO 20022
9 6 (0.51%) Actionable Recommendations
9 6 (0.51%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.34%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.086%) Cyber Essentials
14 1 (0.086%) Cyber Essentials PLUS
14 1 (0.086%) NIST 800
System Software
1 16 (1.37%) Active Directory
2 5 (0.43%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.68%) Systems Management Server (SMS)
2 6 (0.51%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.086%) Autotask
5 1 (0.086%) HP ALM
Vendors
1 344 (29.45%) Microsoft
2 287 (24.57%) Salesforce
3 100 (8.56%) SAP
4 58 (4.97%) Oracle
5 52 (4.45%) ServiceNow
6 44 (3.77%) Adobe
7 34 (2.91%) Databricks
8 32 (2.74%) MuleSoft
9 26 (2.23%) Braze
9 26 (2.23%) Salesforce Marketing Cloud
10 22 (1.88%) Google
11 20 (1.71%) Siebel
12 19 (1.63%) HubSpot
13 10 (0.86%) Workday
14 8 (0.68%) Autodesk
14 8 (0.68%) Conga
14 8 (0.68%) DocuSign
14 8 (0.68%) Meraki
15 7 (0.60%) ION Trading
15 7 (0.60%) Marketo