CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 28 August 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Aug 2026
Same period 2025 Same period 2024
Rank 103 109 138
Rank change year-on-year +6 +29 +1
Contract jobs citing CRM 1,137 681 587
As % of all contract jobs in England 2.48% 2.47% 1.77%
As % of the Processes & Methodologies category 2.93% 2.72% 2.06%
Number of daily rates quoted 691 411 361
10th Percentile £310 £229 £313
25th Percentile £406 £358 £413
Median daily rate (50th Percentile) £515 £495 £500
Median % change year-on-year +4.04% -1.00% -4.76%
75th Percentile £625 £600 £625
90th Percentile £700 £675 £690
UK median daily rate £515 £488 £500
% change year-on-year +5.64% -2.50% -4.76%
Number of hourly rates quoted 50 31 10
10th Percentile £12.71 - £13.09
25th Percentile £13.30 £14.75 £17.06
Median hourly rate £14.85 £17.00 £27.75
Median % change year-on-year -12.65% -38.74% +34.94%
75th Percentile £18.59 £31.54 £35.50
90th Percentile £30.22 £37.50 £137.50
UK median hourly rate £14.85 £18.75 £27.00
% change year-on-year -20.80% -30.56% +53.15%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,831 25,009 28,459
As % of all contract IT jobs advertised in England 84.83% 90.78% 85.78%
Number of daily rates quoted 23,961 15,919 18,268
10th Percentile £325 £300 £313
25th Percentile £425 £404 £421
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £631 £625 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,587 1,463 1,501
10th Percentile £14.22 £14.25 £14.00
25th Percentile £18.68 £17.87 £18.11
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% -
75th Percentile £68.00 £50.00 £65.00
90th Percentile £80.00 £69.47 £75.00
UK median hourly rate £41.00 £25.15 £40.50
% change year-on-year +63.02% -37.90% -4.71%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 28 August 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 28 August 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 28 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -2 603 £525 +5.00% 1,374
South East -34 149 £575 +21.05% 462
Midlands +12 139 £465 +3.33% 235
North of England -17 129 £510 +13.33% 314
West Midlands +2 97 £461 -3.66% 133
North West -6 89 £511 +20.29% 169
East of England +34 72 £450 -16.67% 139
East Midlands -1 39 £475 +32.68% 103
South West -17 37 £330 -22.35% 140
Yorkshire -43 23 £480 -4.00% 98
North East -24 19 £523 +17.75% 49
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (3.87%) CMS
2 36 (3.17%) Confluence
3 26 (2.29%) SharePoint
4 11 (0.97%) Microsoft Exchange
5 10 (0.88%) Adobe Experience Manager
6 9 (0.79%) SAS
7 6 (0.53%) Oracle Workflow
7 6 (0.53%) Sitecore CMS
8 4 (0.35%) Apache Airflow
9 3 (0.26%) Kentico
9 3 (0.26%) NetWeaver
9 3 (0.26%) SAP EP
9 3 (0.26%) TIBCO ActiveMatrix
10 2 (0.18%) Apache
10 2 (0.18%) Appian
10 2 (0.18%) Headless CMS
11 1 (0.088%) Anypoint
11 1 (0.088%) Ethereum
11 1 (0.088%) Hyperledger
11 1 (0.088%) Mendix
Applications
1 51 (4.49%) Microsoft Excel
2 42 (3.69%) Microsoft Office
3 11 (0.97%) Spreadsheet
4 10 (0.88%) AutoCAD
4 10 (0.88%) Chatbot
5 9 (0.79%) Microsoft PowerPoint
6 8 (0.70%) MS Visio
6 8 (0.70%) Revit
7 5 (0.44%) SPSS
8 3 (0.26%) Microsoft Project
9 2 (0.18%) Notion
9 2 (0.18%) Photoshop
10 1 (0.088%) Adobe Creative Suite
10 1 (0.088%) Adobe Illustrator
10 1 (0.088%) InDesign
10 1 (0.088%) PlantUML
Business Applications
1 290 (25.51%) Dynamics CRM
2 55 (4.84%) Salesforce CRM
3 19 (1.67%) NetSuite
4 16 (1.41%) SAP CRM
4 16 (1.41%) SAP S/4HANA
4 16 (1.41%) Siebel CRM
5 10 (0.88%) SAP PSCD
6 9 (0.79%) Temenos T24
7 7 (0.62%) Payment Gateway
7 7 (0.62%) SAP ERP
8 6 (0.53%) Finacle
9 5 (0.44%) Adobe Campaign
9 5 (0.44%) Oracle Payables
9 5 (0.44%) Raiser’s Edge
9 5 (0.44%) Sage X3
9 5 (0.44%) Shopify
10 4 (0.35%) Dynamics NAV
10 4 (0.35%) Magento
10 4 (0.35%) NEC Housing
10 4 (0.35%) Oracle Receivables
Cloud Services
1 247 (21.72%) Azure
2 222 (19.53%) Dynamics 365
3 156 (13.72%) Power Platform
4 102 (8.97%) AWS
5 89 (7.83%) Azure DevOps
6 85 (7.48%) Power Automate
7 71 (6.24%) SaaS
8 68 (5.98%) PowerApps
9 49 (4.31%) GCP
10 45 (3.96%) Microsoft 365
11 38 (3.34%) Salesforce Service Cloud
12 35 (3.08%) Serverless
13 28 (2.46%) Snowflake
14 27 (2.37%) Salesforce Sales Cloud
15 26 (2.29%) Azure Functions
16 21 (1.85%) Microsoft Copilot
17 18 (1.58%) Azure Data Factory
18 17 (1.50%) Azure Service Bus
18 17 (1.50%) GitHub
19 15 (1.32%) Azure Logic Apps
Communications & Networking
1 14 (1.23%) SMS
2 8 (0.70%) Firewall
3 7 (0.62%) Wi-Fi
4 6 (0.53%) WAN
5 5 (0.44%) NAS
6 3 (0.26%) IPv4
6 3 (0.26%) IPv6
6 3 (0.26%) SD-WAN
7 2 (0.18%) ADSL
7 2 (0.18%) Ethernet
7 2 (0.18%) HTTP
7 2 (0.18%) Internet
7 2 (0.18%) MPLS
7 2 (0.18%) PSTN
7 2 (0.18%) Remote Desktop
7 2 (0.18%) SSL
7 2 (0.18%) TCP/IP
8 1 (0.088%) Unified Communications
8 1 (0.088%) VPN
8 1 (0.088%) WebEx
Database & Business Intelligence
1 75 (6.60%) Power BI
2 39 (3.43%) SQL Server
3 29 (2.55%) Data Warehouse
4 22 (1.93%) Data Lake
5 14 (1.23%) BigQuery
5 14 (1.23%) Tableau
6 10 (0.88%) PostgreSQL
6 10 (0.88%) Siebel EIM
6 10 (0.88%) Snowflake Schema
6 10 (0.88%) SQL Server Reporting Services
7 8 (0.70%) Amazon Redshift
8 7 (0.62%) Metadata
8 7 (0.62%) SQL Server Integration Services
9 6 (0.53%) GIS
9 6 (0.53%) Oracle Database
9 6 (0.53%) Relational Database
10 5 (0.44%) Azure SQL Database
10 5 (0.44%) Big Data
10 5 (0.44%) DynamoDB
10 5 (0.44%) SAP HANA
Development Applications
1 82 (7.21%) JIRA
2 19 (1.67%) Git
3 18 (1.58%) Selenium
4 15 (1.32%) Postman
5 11 (0.97%) Cucumber
6 10 (0.88%) Cypress.io
6 10 (0.88%) WebDriver
7 6 (0.53%) SpecFlow
7 6 (0.53%) Visual Studio
8 4 (0.35%) Jenkins
8 4 (0.35%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Protractor
9 3 (0.26%) Visual Studio Code
10 2 (0.18%) Appium
10 2 (0.18%) HP UFT
10 2 (0.18%) TestRail
10 2 (0.18%) Zephyr
11 1 (0.088%) GitLab
11 1 (0.088%) Octopus Deploy
11 1 (0.088%) REST Assured
General
1 427 (37.55%) Social Skills
2 277 (24.36%) Finance
3 217 (19.09%) Marketing
4 132 (11.61%) Analytical Skills
5 108 (9.50%) Retail
6 92 (8.09%) Banking
6 92 (8.09%) Public Sector
7 53 (4.66%) Organisational Skills
8 49 (4.31%) Telecoms
9 47 (4.13%) Billing
10 38 (3.34%) Inclusion and Diversity
11 35 (3.08%) Manufacturing
12 33 (2.90%) Documentation Skills
13 31 (2.73%) Influencing Skills
14 30 (2.64%) Legal
15 21 (1.85%) Automotive
16 20 (1.76%) Local Government
17 19 (1.67%) Presentation Skills
18 13 (1.14%) Back Office
19 11 (0.97%) Law
Job Titles
1 196 (17.24%) Analyst
2 159 (13.98%) Architect
3 139 (12.23%) Developer
4 103 (9.06%) Lead
5 102 (8.97%) Business Analyst
6 85 (7.48%) Senior
7 84 (7.39%) Consultant
8 68 (5.98%) Solutions Architect
9 60 (5.28%) Project Manager
10 46 (4.05%) CRM Manager
11 38 (3.34%) Administrator
12 37 (3.25%) Dynamics 365 Developer
13 34 (2.99%) Enterprise Architect
14 31 (2.73%) CRM Analyst
15 30 (2.64%) Data Analyst
15 30 (2.64%) Salesforce Analyst
16 28 (2.46%) Data Engineer
16 28 (2.46%) Dynamics 365 Consultant
16 28 (2.46%) Salesforce Developer
17 26 (2.29%) Senior Analyst
Libraries, Frameworks & Software Standards
1 72 (6.33%) REST
2 54 (4.75%) .NET
3 50 (4.40%) Middleware
4 34 (2.99%) HTML
5 30 (2.64%) SOAP
6 29 (2.55%) CSS
7 27 (2.37%) JSON
8 22 (1.93%) Kafka
9 21 (1.85%) XML
10 20 (1.76%) Terraform
11 15 (1.32%) Lightning Web Components
12 14 (1.23%) HTML5 Canvas
12 14 (1.23%) Node.js
12 14 (1.23%) React
13 13 (1.14%) ONVIF
14 12 (1.06%) ASP.NET Web API
14 12 (1.06%) Gherkin
14 12 (1.06%) RESTful
14 12 (1.06%) SAP PI
15 11 (0.97%) OAuth
Miscellaneous
1 75 (6.60%) Onboarding
2 55 (4.84%) Product Ownership
3 52 (4.57%) Enterprise Software
4 44 (3.87%) Legacy Systems
5 38 (3.34%) Marketing Technology
6 26 (2.29%) Cloud Native
7 23 (2.02%) Self-Motivation
8 22 (1.93%) Data Structures
9 21 (1.85%) IVR
9 21 (1.85%) Management Information System
10 18 (1.58%) AI Agents
10 18 (1.58%) Social Media
11 16 (1.41%) Data Protection Act
12 14 (1.23%) Mobile App
13 13 (1.14%) Video\Live Streaming
14 11 (0.97%) Virtual Team
15 10 (0.88%) Low-Code
16 9 (0.79%) Analytical Mindset
16 9 (0.79%) Greenfield Project
17 8 (0.70%) Distributed Systems
Operating Systems
1 17 (1.50%) Windows
2 9 (0.79%) Apple iOS
3 8 (0.70%) Android
3 8 (0.70%) Unix
4 6 (0.53%) Mac OS
5 4 (0.35%) Windows Server
6 2 (0.18%) HPUX
6 2 (0.18%) Linux
6 2 (0.18%) Windows 10
Processes & Methodologies
1 322 (28.32%) Stakeholder Management
2 272 (23.92%) Agile
3 198 (17.41%) Problem-Solving
4 165 (14.51%) ERP
5 163 (14.34%) Migration
6 155 (13.63%) Analytics
7 136 (11.96%) Roadmaps
8 134 (11.79%) Customer Service
9 131 (11.52%) Stakeholder Engagement
10 125 (10.99%) DevOps
11 116 (10.20%) AI
12 111 (9.76%) Data Modelling
13 102 (8.97%) CI/CD
13 102 (8.97%) Decision-Making
14 97 (8.53%) Data Migration
15 95 (8.36%) Business Intelligence
16 90 (7.92%) User Acceptance Testing
17 80 (7.04%) Customer Engagement
17 80 (7.04%) Workshop Facilitation
18 75 (6.60%) Customer Experience
Programming Languages
1 147 (12.93%) SQL
2 97 (8.53%) JavaScript
3 67 (5.89%) C#
4 51 (4.49%) Python
5 20 (1.76%) ABAP
5 20 (1.76%) Java
5 20 (1.76%) TypeScript
6 16 (1.41%) Apex Code
7 9 (0.79%) PL/SQL
8 8 (0.70%) T-SQL
9 7 (0.62%) PowerShell
10 6 (0.53%) Data Analysis Expressions
11 4 (0.35%) Korn
12 3 (0.26%) R
13 2 (0.18%) Bicep
13 2 (0.18%) Groovy
13 2 (0.18%) SOQL
13 2 (0.18%) VBA
14 1 (0.088%) DAML
14 1 (0.088%) Solidity
Qualifications
1 119 (10.47%) Security Cleared
2 90 (7.92%) SC Cleared
3 82 (7.21%) Degree
4 30 (2.64%) Microsoft Certification
5 19 (1.67%) Computer Science Degree
6 17 (1.50%) PMP
7 14 (1.23%) CCNA
7 14 (1.23%) Cisco Certification
7 14 (1.23%) PMI Certification
8 13 (1.14%) A+ Certification
8 13 (1.14%) MCSA
9 11 (0.97%) BPSS Clearance
9 11 (0.97%) ISTQB
10 9 (0.79%) DV Cleared
11 7 (0.62%) Azure Certification
12 6 (0.53%) TOGAF Certification
13 5 (0.44%) IIBA
13 5 (0.44%) Master's Degree
14 4 (0.35%) CBAP
14 4 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 88 (7.74%) Data Quality
2 79 (6.95%) GDPR
3 71 (6.24%) QA
4 24 (2.11%) PMO
5 20 (1.76%) SLA
6 17 (1.50%) Accessibility
7 13 (1.14%) WCAG
8 7 (0.62%) ISO/IEC 27001
9 5 (0.44%) Actionable Recommendations
9 5 (0.44%) ISO 20022
9 5 (0.44%) NIST
9 5 (0.44%) SEPA
9 5 (0.44%) Transfer of Undertakings (Protection of Employment)
10 4 (0.35%) PCI DSS
11 2 (0.18%) IFRS
11 2 (0.18%) PERC
11 2 (0.18%) Sarbanes-Oxley
12 1 (0.088%) California Consumer Privacy Act
12 1 (0.088%) Cyber Essentials
12 1 (0.088%) Cyber Essentials PLUS
System Software
1 16 (1.41%) Active Directory
2 8 (0.70%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.18%) Hyper-V
Systems Management
1 8 (0.70%) Kubernetes
1 8 (0.70%) Systems Management Server (SMS)
2 3 (0.26%) Grafana
2 3 (0.26%) Prometheus
2 3 (0.26%) Single Sign-On
3 2 (0.18%) Microsoft Intune
4 1 (0.088%) Autotask
4 1 (0.088%) FortiGate
4 1 (0.088%) HP ALM
Vendors
1 331 (29.11%) Microsoft
2 275 (24.19%) Salesforce
3 86 (7.56%) SAP
4 57 (5.01%) Oracle
5 53 (4.66%) ServiceNow
6 42 (3.69%) Adobe
7 35 (3.08%) Databricks
8 32 (2.81%) MuleSoft
9 27 (2.37%) Google
10 24 (2.11%) Salesforce Marketing Cloud
11 22 (1.93%) Siebel
12 21 (1.85%) Braze
13 20 (1.76%) HubSpot
14 13 (1.14%) Workday
15 8 (0.70%) Autodesk
15 8 (0.70%) Conga
15 8 (0.70%) DocuSign
15 8 (0.70%) Meraki
16 7 (0.62%) ION Trading
16 7 (0.62%) Sitecore