CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 13 September 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Sep 2026
Same period 2025 Same period 2024
Rank 107 106 138
Rank change year-on-year -1 +32 -3
Contract jobs citing CRM 1,150 703 602
As % of all contract jobs in England 2.49% 2.53% 1.83%
As % of the Processes & Methodologies category 2.94% 2.79% 2.12%
Number of daily rates quoted 692 423 375
10th Percentile £310 £226 £313
25th Percentile £411 £359 £419
Median daily rate (50th Percentile) £525 £500 £513
Median % change year-on-year +5.00% -2.44% -
75th Percentile £625 £600 £623
90th Percentile £700 £674 £690
UK median daily rate £525 £488 £500
% change year-on-year +7.69% -2.50% -4.76%
Number of hourly rates quoted 57 31 9
10th Percentile £13.08 - £23.33
25th Percentile £13.39 £14.75 £26.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +98.53%
75th Percentile £18.59 £31.54 £36.50
90th Percentile £28.89 £37.50 £137.50
UK median hourly rate £14.85 £18.75 £29.00
% change year-on-year -20.80% -35.34% +67.48%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,153 25,217 28,330
As % of all contract IT jobs advertised in England 84.77% 90.89% 86.02%
Number of daily rates quoted 24,009 16,021 17,785
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £638 £625 £650
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,713 1,491 1,342
10th Percentile £14.00 £14.30 £14.84
25th Percentile £17.85 £17.65 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -
75th Percentile £68.00 £48.75 £66.50
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +1.18%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 13 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 13 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 13 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -6 591 £525 +5.00% 1,226
South East -31 162 £580 +23.73% 413
Midlands +10 146 £470 +4.44% 242
North of England -15 132 £511 +13.99% 268
West Midlands +4 107 £461 -0.27% 143
North West -13 90 £513 +20.59% 155
East of England +30 74 £450 -10.89% 130
South West -29 38 £410 -3.53% 105
East Midlands -1 36 £490 +36.11% 99
North East -22 22 £523 +19.43% 30
Yorkshire -40 22 £480 -4.00% 85
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (4.00%) CMS
2 33 (2.87%) Confluence
3 30 (2.61%) SharePoint
4 11 (0.96%) Microsoft Exchange
5 10 (0.87%) Adobe Experience Manager
6 9 (0.78%) SAS
7 7 (0.61%) NetWeaver
8 6 (0.52%) Oracle Workflow
8 6 (0.52%) Sitecore CMS
9 5 (0.43%) Apache Airflow
9 5 (0.43%) SAP EP
10 3 (0.26%) Kentico
10 3 (0.26%) TIBCO ActiveMatrix
10 3 (0.26%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.087%) Ethereum
12 1 (0.087%) Hyperledger
12 1 (0.087%) Mendix
Applications
1 50 (4.35%) Microsoft Excel
2 42 (3.65%) Microsoft Office
3 11 (0.96%) Spreadsheet
4 10 (0.87%) AutoCAD
4 10 (0.87%) Chatbot
5 9 (0.78%) Microsoft PowerPoint
6 8 (0.70%) Revit
7 6 (0.52%) MS Visio
8 5 (0.43%) SPSS
9 3 (0.26%) Microsoft Project
10 2 (0.17%) Notion
10 2 (0.17%) Photoshop
11 1 (0.087%) Adobe Creative Suite
11 1 (0.087%) Adobe Illustrator
11 1 (0.087%) InDesign
11 1 (0.087%) PlantUML
Business Applications
1 295 (25.65%) Dynamics CRM
2 57 (4.96%) Salesforce CRM
3 18 (1.57%) NetSuite
3 18 (1.57%) SAP CRM
4 17 (1.48%) SAP S/4HANA
5 16 (1.39%) Siebel CRM
6 10 (0.87%) SAP PSCD
7 9 (0.78%) SAP ERP
7 9 (0.78%) Temenos T24
8 8 (0.70%) Payment Gateway
8 8 (0.70%) Shopify
9 6 (0.52%) Finacle
10 5 (0.43%) Adobe Campaign
10 5 (0.43%) Magento
10 5 (0.43%) Oracle Payables
10 5 (0.43%) Raiser’s Edge
10 5 (0.43%) Sage X3
11 4 (0.35%) NEC Housing
11 4 (0.35%) Oracle Receivables
11 4 (0.35%) SAP CX
Cloud Services
1 241 (20.96%) Azure
2 226 (19.65%) Dynamics 365
3 152 (13.22%) Power Platform
4 98 (8.52%) AWS
5 91 (7.91%) Azure DevOps
6 81 (7.04%) Power Automate
7 66 (5.74%) SaaS
8 60 (5.22%) PowerApps
9 47 (4.09%) GCP
10 43 (3.74%) Microsoft 365
10 43 (3.74%) Serverless
11 38 (3.30%) Salesforce Service Cloud
12 34 (2.96%) Azure Functions
13 32 (2.78%) Salesforce Sales Cloud
14 25 (2.17%) Snowflake
15 20 (1.74%) Azure Service Bus
15 20 (1.74%) Microsoft Copilot
16 19 (1.65%) GitHub
17 16 (1.39%) GitHub Actions
18 15 (1.30%) Azure Logic Apps
Communications & Networking
1 13 (1.13%) SMS
2 7 (0.61%) Firewall
2 7 (0.61%) Wi-Fi
3 5 (0.43%) NAS
3 5 (0.43%) WAN
4 3 (0.26%) SD-WAN
5 2 (0.17%) ADSL
5 2 (0.17%) Ethernet
5 2 (0.17%) Internet
5 2 (0.17%) MPLS
5 2 (0.17%) PSTN
5 2 (0.17%) Remote Desktop
5 2 (0.17%) SSL
6 1 (0.087%) Broadband
6 1 (0.087%) CTI
6 1 (0.087%) HTTP
6 1 (0.087%) SMTP
6 1 (0.087%) TCP/IP
6 1 (0.087%) Unified Communications
6 1 (0.087%) WebEx
Database & Business Intelligence
1 72 (6.26%) Power BI
2 44 (3.83%) SQL Server
3 26 (2.26%) Data Warehouse
4 21 (1.83%) Data Lake
5 14 (1.22%) BigQuery
6 13 (1.13%) Tableau
7 11 (0.96%) SQL Server Reporting Services
8 10 (0.87%) PostgreSQL
8 10 (0.87%) Siebel EIM
9 9 (0.78%) Snowflake Schema
10 7 (0.61%) Amazon Redshift
10 7 (0.61%) SAP BW
11 6 (0.52%) GIS
11 6 (0.52%) Metadata
11 6 (0.52%) Oracle Database
11 6 (0.52%) SAP HANA
12 5 (0.43%) DynamoDB
12 5 (0.43%) Looker
12 5 (0.43%) Relational Database
12 5 (0.43%) SQL Server Integration Services
Development Applications
1 81 (7.04%) JIRA
2 24 (2.09%) Git
3 20 (1.74%) Selenium
4 16 (1.39%) Postman
5 12 (1.04%) Cucumber
6 11 (0.96%) Cypress.io
6 11 (0.96%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 5 (0.43%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) SQL Server Management Studio (SSMS)
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.087%) Eclipse
11 1 (0.087%) Octopus Deploy
11 1 (0.087%) REST Assured
General
1 425 (36.96%) Social Skills
2 282 (24.52%) Finance
3 230 (20.00%) Marketing
4 126 (10.96%) Analytical Skills
5 122 (10.61%) Retail
6 96 (8.35%) Public Sector
7 89 (7.74%) Banking
8 57 (4.96%) Organisational Skills
9 49 (4.26%) Billing
10 44 (3.83%) Telecoms
11 43 (3.74%) Inclusion and Diversity
12 38 (3.30%) Manufacturing
13 34 (2.96%) Documentation Skills
14 33 (2.87%) Influencing Skills
15 25 (2.17%) Legal
16 24 (2.09%) Automotive
17 23 (2.00%) Presentation Skills
18 19 (1.65%) Local Government
19 12 (1.04%) Back Office
20 11 (0.96%) Law
Job Titles
1 196 (17.04%) Analyst
2 170 (14.78%) Architect
3 135 (11.74%) Developer
4 108 (9.39%) Lead
5 102 (8.87%) Business Analyst
6 87 (7.57%) Senior
7 80 (6.96%) Consultant
8 69 (6.00%) Solutions Architect
9 58 (5.04%) Project Manager
10 50 (4.35%) CRM Manager
11 42 (3.65%) Administrator
12 41 (3.57%) Dynamics 365 Developer
13 35 (3.04%) Enterprise Architect
14 30 (2.61%) CRM Analyst
15 29 (2.52%) Data Analyst
15 29 (2.52%) Dynamics 365 Consultant
15 29 (2.52%) Salesforce Analyst
15 29 (2.52%) Salesforce Developer
16 27 (2.35%) Senior Analyst
17 26 (2.26%) Salesforce Architect
Libraries, Frameworks & Software Standards
1 72 (6.26%) REST
2 54 (4.70%) .NET
3 46 (4.00%) Middleware
4 36 (3.13%) HTML
5 32 (2.78%) JSON
5 32 (2.78%) SOAP
6 31 (2.70%) CSS
7 27 (2.35%) XML
8 25 (2.17%) Kafka
9 17 (1.48%) Lightning Web Components
9 17 (1.48%) Terraform
10 16 (1.39%) SAP Fiori
10 16 (1.39%) SAP PI
11 15 (1.30%) HTML5 Canvas
11 15 (1.30%) SAPUI5
11 15 (1.30%) XSLT
12 14 (1.22%) ASP.NET Web API
12 14 (1.22%) React
13 13 (1.13%) Gherkin
13 13 (1.13%) Node.js
Miscellaneous
1 66 (5.74%) Onboarding
2 52 (4.52%) Enterprise Software
2 52 (4.52%) Product Ownership
3 43 (3.74%) Legacy Systems
4 39 (3.39%) Marketing Technology
5 30 (2.61%) Management Information System
6 27 (2.35%) Cloud Native
6 27 (2.35%) Self-Motivation
7 21 (1.83%) Data Structures
7 21 (1.83%) IVR
8 20 (1.74%) Social Media
9 19 (1.65%) Data Protection Act
10 17 (1.48%) AI Agents
11 13 (1.13%) Mobile App
11 13 (1.13%) Video\Live Streaming
11 13 (1.13%) Virtual Team
12 10 (0.87%) Greenfield Project
12 10 (0.87%) Low-Code
13 9 (0.78%) Distributed Systems
13 9 (0.78%) Taxonomies
Operating Systems
1 16 (1.39%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.70%) Android
3 8 (0.70%) Unix
4 6 (0.52%) Mac OS
5 3 (0.26%) Windows Server
6 2 (0.17%) HPUX
6 2 (0.17%) Linux
6 2 (0.17%) Windows 10
Processes & Methodologies
1 333 (28.96%) Stakeholder Management
2 271 (23.57%) Agile
3 203 (17.65%) Problem-Solving
4 164 (14.26%) ERP
5 157 (13.65%) Migration
6 155 (13.48%) Analytics
7 143 (12.43%) Roadmaps
8 139 (12.09%) Customer Service
9 130 (11.30%) Stakeholder Engagement
10 124 (10.78%) DevOps
11 123 (10.70%) AI
12 112 (9.74%) Data Modelling
13 103 (8.96%) Decision-Making
14 102 (8.87%) CI/CD
15 95 (8.26%) Data Migration
16 89 (7.74%) Business Intelligence
16 89 (7.74%) Customer Engagement
17 88 (7.65%) User Acceptance Testing
18 80 (6.96%) Customer Experience
18 80 (6.96%) Workshop Facilitation
Programming Languages
1 141 (12.26%) SQL
2 101 (8.78%) JavaScript
3 74 (6.43%) C#
4 44 (3.83%) Python
5 26 (2.26%) Java
6 25 (2.17%) ABAP
7 22 (1.91%) TypeScript
8 18 (1.57%) Apex Code
9 9 (0.78%) PL/SQL
10 7 (0.61%) T-SQL
11 6 (0.52%) Data Analysis Expressions
11 6 (0.52%) PowerShell
12 4 (0.35%) Korn
13 3 (0.26%) R
14 2 (0.17%) Bicep
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
15 1 (0.087%) DAML
15 1 (0.087%) Rust
15 1 (0.087%) Solidity
Qualifications
1 110 (9.57%) Security Cleared
2 81 (7.04%) SC Cleared
3 80 (6.96%) Degree
4 35 (3.04%) Microsoft Certification
5 18 (1.57%) PMP
6 17 (1.48%) Computer Science Degree
7 15 (1.30%) PMI Certification
8 13 (1.13%) A+ Certification
8 13 (1.13%) CCNA
8 13 (1.13%) Cisco Certification
8 13 (1.13%) MCSA
9 12 (1.04%) ISTQB
10 11 (0.96%) BPSS Clearance
11 9 (0.78%) DV Cleared
12 7 (0.61%) Azure Certification
13 6 (0.52%) TOGAF Certification
14 5 (0.43%) IIBA
15 4 (0.35%) CBAP
15 4 (0.35%) NVQ Level 3
15 4 (0.35%) PRINCE2 Certification
Quality Assurance & Compliance
1 89 (7.74%) Data Quality
2 80 (6.96%) GDPR
3 74 (6.43%) QA
4 24 (2.09%) PMO
5 22 (1.91%) Accessibility
6 18 (1.57%) WCAG
7 15 (1.30%) SLA
8 7 (0.61%) ISO 20022
9 6 (0.52%) Actionable Recommendations
9 6 (0.52%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.35%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.087%) California Consumer Privacy Act
14 1 (0.087%) SOC 2
14 1 (0.087%) Software Quality Assurance
System Software
1 16 (1.39%) Active Directory
2 4 (0.35%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.70%) Systems Management Server (SMS)
2 4 (0.35%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.087%) Autotask
5 1 (0.087%) HP ALM
Vendors
1 332 (28.87%) Microsoft
2 285 (24.78%) Salesforce
3 96 (8.35%) SAP
4 57 (4.96%) Oracle
5 51 (4.43%) ServiceNow
6 42 (3.65%) Adobe
7 32 (2.78%) Databricks
7 32 (2.78%) MuleSoft
8 26 (2.26%) Braze
8 26 (2.26%) Salesforce Marketing Cloud
9 23 (2.00%) Google
10 22 (1.91%) Siebel
11 21 (1.83%) HubSpot
12 11 (0.96%) Workday
13 8 (0.70%) Autodesk
13 8 (0.70%) Conga
13 8 (0.70%) DocuSign
13 8 (0.70%) Meraki
14 7 (0.61%) ION Trading
14 7 (0.61%) Sitecore