CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 9 September 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Sep 2026
Same period 2025 Same period 2024
Rank 99 109 140
Rank change year-on-year +10 +31 -5
Contract jobs citing CRM 1,158 689 582
As % of all contract jobs in England 2.50% 2.50% 1.79%
As % of the Processes & Methodologies category 2.94% 2.75% 2.08%
Number of daily rates quoted 696 415 357
10th Percentile £310 £229 £313
25th Percentile £412 £358 £419
Median daily rate (50th Percentile) £515 £500 £500
Median % change year-on-year +3.00% - -3.85%
75th Percentile £625 £600 £625
90th Percentile £700 £675 £690
UK median daily rate £525 £500 £500
% change year-on-year +5.00% - -4.76%
Number of hourly rates quoted 55 31 8
10th Percentile £12.83 - £21.87
25th Percentile £13.39 £14.75 £26.44
Median hourly rate £14.85 £17.00 £32.50
Median % change year-on-year -12.65% -47.69% +90.45%
75th Percentile £18.59 £31.54 £61.75
90th Percentile £29.33 £37.50 £137.50
UK median hourly rate £14.85 £18.75 £28.00
% change year-on-year -20.80% -33.04% +64.71%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,321 25,058 28,015
As % of all contract IT jobs advertised in England 84.90% 90.80% 85.94%
Number of daily rates quoted 24,195 15,905 17,612
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £636 £625 £650
90th Percentile £738 £738 £752
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,661 1,475 1,343
10th Percentile £14.22 £14.27 £14.84
25th Percentile £18.00 £17.83 £20.24
Median hourly rate £43.50 £25.15 £43.00
Median % change year-on-year +72.96% -41.51% +0.58%
75th Percentile £68.00 £50.00 £66.61
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £40.03 £25.15 £43.00
% change year-on-year +59.17% -41.51% +1.96%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 9 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 9 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 9 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -2 602 £525 +5.00% 1,524
South East -35 157 £575 +21.05% 421
Midlands +6 145 £475 +2.70% 259
North of England -13 134 £511 +13.61% 332
West Midlands +7 104 £463 -7.50% 145
North West -5 90 £513 +20.59% 197
East of England +29 73 £450 -10.89% 119
South West -31 39 £410 -3.53% 119
East Midlands 0 38 £490 +36.49% 115
North East -26 23 £523 +19.43% 40
Yorkshire -33 23 £480 -4.00% 98
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 45 (3.89%) CMS
2 35 (3.02%) Confluence
3 28 (2.42%) SharePoint
4 11 (0.95%) Microsoft Exchange
5 10 (0.86%) Adobe Experience Manager
6 9 (0.78%) SAS
7 6 (0.52%) Oracle Workflow
7 6 (0.52%) Sitecore CMS
8 5 (0.43%) Apache Airflow
9 3 (0.26%) Apache
9 3 (0.26%) Kentico
9 3 (0.26%) NetWeaver
9 3 (0.26%) SAP EP
9 3 (0.26%) TIBCO ActiveMatrix
10 2 (0.17%) Apache Spark
10 2 (0.17%) Appian
10 2 (0.17%) Headless CMS
10 2 (0.17%) WordPress
11 1 (0.086%) Anypoint
11 1 (0.086%) Mendix
Applications
1 50 (4.32%) Microsoft Excel
2 42 (3.63%) Microsoft Office
3 11 (0.95%) Spreadsheet
4 10 (0.86%) AutoCAD
4 10 (0.86%) Chatbot
5 9 (0.78%) Microsoft PowerPoint
6 8 (0.69%) Revit
7 6 (0.52%) MS Visio
8 5 (0.43%) SPSS
9 3 (0.26%) Microsoft Project
10 2 (0.17%) Notion
10 2 (0.17%) Photoshop
11 1 (0.086%) Adobe Creative Suite
11 1 (0.086%) Adobe Illustrator
11 1 (0.086%) InDesign
11 1 (0.086%) PlantUML
Business Applications
1 292 (25.22%) Dynamics CRM
2 57 (4.92%) Salesforce CRM
3 19 (1.64%) NetSuite
4 16 (1.38%) SAP CRM
4 16 (1.38%) Siebel CRM
5 15 (1.30%) SAP S/4HANA
6 10 (0.86%) SAP PSCD
7 9 (0.78%) Temenos T24
8 8 (0.69%) Payment Gateway
9 7 (0.60%) SAP ERP
10 6 (0.52%) Finacle
10 6 (0.52%) Shopify
11 5 (0.43%) Adobe Campaign
11 5 (0.43%) Magento
11 5 (0.43%) Oracle Payables
11 5 (0.43%) Raiser’s Edge
11 5 (0.43%) Sage X3
12 4 (0.35%) NEC Housing
12 4 (0.35%) Oracle Receivables
12 4 (0.35%) SAP CX
Cloud Services
1 245 (21.16%) Azure
2 223 (19.26%) Dynamics 365
3 153 (13.21%) Power Platform
4 103 (8.89%) AWS
5 88 (7.60%) Azure DevOps
6 80 (6.91%) Power Automate
7 68 (5.87%) SaaS
8 62 (5.35%) PowerApps
9 50 (4.32%) GCP
10 44 (3.80%) Microsoft 365
11 41 (3.54%) Serverless
12 38 (3.28%) Salesforce Service Cloud
13 32 (2.76%) Azure Functions
13 32 (2.76%) Salesforce Sales Cloud
14 26 (2.25%) Snowflake
15 20 (1.73%) Azure Service Bus
15 20 (1.73%) Microsoft Copilot
16 18 (1.55%) GitHub
17 15 (1.30%) Azure Logic Apps
17 15 (1.30%) Entra ID
Communications & Networking
1 14 (1.21%) SMS
2 8 (0.69%) Firewall
3 7 (0.60%) Wi-Fi
4 6 (0.52%) WAN
5 5 (0.43%) NAS
6 3 (0.26%) IPv4
6 3 (0.26%) IPv6
6 3 (0.26%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) Ethernet
7 2 (0.17%) HTTP
7 2 (0.17%) Internet
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) TCP/IP
8 1 (0.086%) Unified Communications
8 1 (0.086%) VPN
8 1 (0.086%) WebEx
Database & Business Intelligence
1 73 (6.30%) Power BI
2 43 (3.71%) SQL Server
3 28 (2.42%) Data Warehouse
4 22 (1.90%) Data Lake
5 14 (1.21%) BigQuery
5 14 (1.21%) Tableau
6 11 (0.95%) SQL Server Reporting Services
7 10 (0.86%) PostgreSQL
7 10 (0.86%) Siebel EIM
7 10 (0.86%) Snowflake Schema
8 8 (0.69%) Amazon Redshift
9 6 (0.52%) GIS
9 6 (0.52%) Metadata
9 6 (0.52%) Oracle Database
10 5 (0.43%) DynamoDB
10 5 (0.43%) Looker
10 5 (0.43%) Relational Database
10 5 (0.43%) SAP BW
10 5 (0.43%) SQL Server Integration Services
10 5 (0.43%) Star Schema
Development Applications
1 83 (7.17%) JIRA
2 22 (1.90%) Git
3 19 (1.64%) Selenium
4 15 (1.30%) Postman
5 11 (0.95%) Cucumber
6 10 (0.86%) Cypress.io
6 10 (0.86%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 4 (0.35%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) SQL Server Management Studio (SSMS)
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.086%) Eclipse
11 1 (0.086%) Octopus Deploy
11 1 (0.086%) REST Assured
General
1 429 (37.05%) Social Skills
2 283 (24.44%) Finance
3 226 (19.52%) Marketing
4 133 (11.49%) Analytical Skills
5 117 (10.10%) Retail
6 93 (8.03%) Public Sector
7 91 (7.86%) Banking
8 55 (4.75%) Organisational Skills
9 50 (4.32%) Telecoms
10 49 (4.23%) Billing
11 39 (3.37%) Inclusion and Diversity
12 36 (3.11%) Manufacturing
13 34 (2.94%) Documentation Skills
14 32 (2.76%) Influencing Skills
15 29 (2.50%) Legal
16 23 (1.99%) Automotive
17 21 (1.81%) Presentation Skills
18 20 (1.73%) Local Government
19 13 (1.12%) Back Office
20 11 (0.95%) Law
Job Titles
1 197 (17.01%) Analyst
2 166 (14.34%) Architect
3 136 (11.74%) Developer
4 109 (9.41%) Lead
5 103 (8.89%) Business Analyst
6 90 (7.77%) Senior
7 84 (7.25%) Consultant
8 71 (6.13%) Solutions Architect
9 62 (5.35%) Project Manager
10 51 (4.40%) CRM Manager
11 40 (3.45%) Administrator
11 40 (3.45%) Dynamics 365 Developer
12 35 (3.02%) Enterprise Architect
13 31 (2.68%) CRM Analyst
14 29 (2.50%) Data Analyst
14 29 (2.50%) Data Engineer
14 29 (2.50%) Dynamics 365 Consultant
14 29 (2.50%) Salesforce Analyst
14 29 (2.50%) Salesforce Developer
15 26 (2.25%) Senior Analyst
Libraries, Frameworks & Software Standards
1 74 (6.39%) REST
2 55 (4.75%) .NET
3 49 (4.23%) Middleware
4 36 (3.11%) HTML
5 31 (2.68%) CSS
5 31 (2.68%) JSON
6 30 (2.59%) SOAP
7 25 (2.16%) XML
8 24 (2.07%) Kafka
9 20 (1.73%) Terraform
10 17 (1.47%) Lightning Web Components
11 15 (1.30%) HTML5 Canvas
12 14 (1.21%) ASP.NET Web API
12 14 (1.21%) Node.js
12 14 (1.21%) React
13 13 (1.12%) .NET Framework
13 13 (1.12%) ONVIF
13 13 (1.12%) XSLT
14 12 (1.04%) Gherkin
14 12 (1.04%) SAP PI
Miscellaneous
1 71 (6.13%) Onboarding
2 55 (4.75%) Product Ownership
3 53 (4.58%) Enterprise Software
4 44 (3.80%) Legacy Systems
5 40 (3.45%) Marketing Technology
6 27 (2.33%) Cloud Native
7 25 (2.16%) Management Information System
8 24 (2.07%) Self-Motivation
9 21 (1.81%) Data Structures
9 21 (1.81%) IVR
10 19 (1.64%) Data Protection Act
11 18 (1.55%) Social Media
12 17 (1.47%) AI Agents
13 13 (1.12%) Mobile App
13 13 (1.12%) Video\Live Streaming
14 12 (1.04%) Virtual Team
15 10 (0.86%) Low-Code
16 9 (0.78%) Distributed Systems
16 9 (0.78%) Greenfield Project
17 8 (0.69%) Analytical Mindset
Operating Systems
1 17 (1.47%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.69%) Android
3 8 (0.69%) Unix
4 6 (0.52%) Mac OS
5 4 (0.35%) Windows Server
6 2 (0.17%) HPUX
6 2 (0.17%) Linux
6 2 (0.17%) Windows 10
Processes & Methodologies
1 331 (28.58%) Stakeholder Management
2 273 (23.58%) Agile
3 205 (17.70%) Problem-Solving
4 166 (14.34%) ERP
5 163 (14.08%) Migration
6 155 (13.39%) Analytics
7 138 (11.92%) Customer Service
7 138 (11.92%) Roadmaps
8 132 (11.40%) Stakeholder Engagement
9 125 (10.79%) DevOps
10 119 (10.28%) AI
11 112 (9.67%) Data Modelling
12 104 (8.98%) CI/CD
12 104 (8.98%) Decision-Making
13 98 (8.46%) Data Migration
14 91 (7.86%) Business Intelligence
15 88 (7.60%) User Acceptance Testing
16 85 (7.34%) Customer Engagement
17 82 (7.08%) Customer Experience
17 82 (7.08%) Workshop Facilitation
Programming Languages
1 146 (12.61%) SQL
2 102 (8.81%) JavaScript
3 72 (6.22%) C#
4 51 (4.40%) Python
5 23 (1.99%) TypeScript
6 22 (1.90%) Java
7 19 (1.64%) ABAP
8 18 (1.55%) Apex Code
9 9 (0.78%) PL/SQL
10 7 (0.60%) PowerShell
10 7 (0.60%) T-SQL
11 6 (0.52%) Data Analysis Expressions
12 4 (0.35%) Korn
13 3 (0.26%) R
14 2 (0.17%) Bicep
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
15 1 (0.086%) DAML
15 1 (0.086%) Rust
15 1 (0.086%) Solidity
Qualifications
1 111 (9.59%) Security Cleared
2 82 (7.08%) Degree
2 82 (7.08%) SC Cleared
3 32 (2.76%) Microsoft Certification
4 19 (1.64%) Computer Science Degree
4 19 (1.64%) PMP
5 16 (1.38%) PMI Certification
6 14 (1.21%) CCNA
6 14 (1.21%) Cisco Certification
7 13 (1.12%) A+ Certification
7 13 (1.12%) MCSA
8 11 (0.95%) ISTQB
9 10 (0.86%) BPSS Clearance
10 9 (0.78%) DV Cleared
11 8 (0.69%) Azure Certification
12 6 (0.52%) TOGAF Certification
13 5 (0.43%) IIBA
13 5 (0.43%) Master's Degree
14 4 (0.35%) CBAP
14 4 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 90 (7.77%) Data Quality
2 81 (6.99%) GDPR
3 72 (6.22%) QA
4 26 (2.25%) PMO
5 19 (1.64%) Accessibility
5 19 (1.64%) SLA
6 15 (1.30%) WCAG
7 7 (0.60%) ISO 20022
7 7 (0.60%) ISO/IEC 27001
8 6 (0.52%) SEPA
9 5 (0.43%) Actionable Recommendations
9 5 (0.43%) NIST
9 5 (0.43%) Transfer of Undertakings (Protection of Employment)
10 4 (0.35%) PCI DSS
11 2 (0.17%) IFRS
11 2 (0.17%) PERC
11 2 (0.17%) Sarbanes-Oxley
12 1 (0.086%) Cyber Essentials
12 1 (0.086%) Cyber Essentials PLUS
12 1 (0.086%) NIST 800
System Software
1 17 (1.47%) Active Directory
2 8 (0.69%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.69%) Kubernetes
1 8 (0.69%) Systems Management Server (SMS)
2 3 (0.26%) Grafana
2 3 (0.26%) Prometheus
2 3 (0.26%) Single Sign-On
3 2 (0.17%) Microsoft Intune
4 1 (0.086%) Autotask
4 1 (0.086%) FortiGate
4 1 (0.086%) HP ALM
Vendors
1 332 (28.67%) Microsoft
2 284 (24.53%) Salesforce
3 90 (7.77%) SAP
4 56 (4.84%) Oracle
5 54 (4.66%) ServiceNow
6 41 (3.54%) Adobe
7 34 (2.94%) Databricks
8 33 (2.85%) MuleSoft
9 27 (2.33%) Google
10 26 (2.25%) Salesforce Marketing Cloud
11 25 (2.16%) Braze
12 22 (1.90%) HubSpot
12 22 (1.90%) Siebel
13 12 (1.04%) Workday
14 8 (0.69%) Autodesk
14 8 (0.69%) Conga
14 8 (0.69%) DocuSign
14 8 (0.69%) Meraki
15 7 (0.60%) ION Trading
15 7 (0.60%) Sitecore