CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 29 September 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Sep 2026
Same period 2025 Same period 2024
Rank 106 111 134
Rank change year-on-year +5 +23 -2
Contract jobs citing CRM 1,171 690 595
As % of all contract jobs in England 2.53% 2.50% 1.84%
As % of the Processes & Methodologies category 2.99% 2.75% 2.13%
Number of daily rates quoted 701 415 361
10th Percentile £306 £229 £325
25th Percentile £411 £360 £425
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% +2.94%
75th Percentile £625 £600 £625
90th Percentile £700 £666 £700
UK median daily rate £525 £493 £525
% change year-on-year +6.60% -6.19% +0.14%
Number of hourly rates quoted 63 29 8
10th Percentile £13.02 £14.70 £21.87
25th Percentile £13.39 £14.75 £27.19
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £17.69 £27.50 £61.75
90th Percentile £26.89 £37.10 £137.50
UK median hourly rate £14.85 £17.00 £28.75
% change year-on-year -12.65% -40.87% +51.32%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,188 25,068 27,886
As % of all contract IT jobs advertised in England 84.60% 90.98% 86.24%
Number of daily rates quoted 23,853 15,921 17,051
10th Percentile £325 £298 £313
25th Percentile £425 £404 £420
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,855 1,537 1,209
10th Percentile £13.91 £14.38 £15.00
25th Percentile £17.60 £17.87 £20.19
Median hourly rate £41.00 £25.15 £43.00
Median % change year-on-year +63.02% -41.51% -3.37%
75th Percentile £67.50 £47.00 £67.00
90th Percentile £78.75 £67.35 £75.00
UK median hourly rate £39.75 £25.15 £42.50
% change year-on-year +58.05% -40.82% -1.16%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 29 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 29 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 29 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London 0 605 £525 +5.00% 1,993
South East -33 163 £575 +11.92% 547
Midlands +20 160 £475 +5.91% 305
North of England -19 132 £510 +14.09% 469
West Midlands +14 116 £463 - 194
North West -4 90 £510 +19.88% 283
East of England +10 61 £190 -61.22% 173
East Midlands +4 41 £505 +40.67% 111
South West -24 41 £373 -12.35% 126
North East -21 22 £523 +19.43% 50
Yorkshire -39 22 £500 +2.56% 138
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (3.93%) CMS
2 35 (2.99%) Confluence
3 30 (2.56%) SharePoint
4 12 (1.02%) Adobe Experience Manager
5 10 (0.85%) Microsoft Exchange
6 9 (0.77%) SAS
7 7 (0.60%) NetWeaver
8 6 (0.51%) Apache Airflow
8 6 (0.51%) Oracle Workflow
8 6 (0.51%) Sitecore CMS
9 5 (0.43%) SAP EP
10 3 (0.26%) Kentico
10 3 (0.26%) TIBCO ActiveMatrix
10 3 (0.26%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.085%) Ethereum
12 1 (0.085%) Hyperledger
12 1 (0.085%) Mendix
Applications
1 59 (5.04%) Microsoft Excel
2 43 (3.67%) Microsoft Office
3 14 (1.20%) Microsoft PowerPoint
4 11 (0.94%) Chatbot
4 11 (0.94%) Spreadsheet
5 10 (0.85%) AutoCAD
6 8 (0.68%) Revit
7 6 (0.51%) MS Visio
8 5 (0.43%) SPSS
9 2 (0.17%) Notion
9 2 (0.17%) Photoshop
10 1 (0.085%) Adobe Creative Suite
10 1 (0.085%) Adobe Illustrator
10 1 (0.085%) InDesign
10 1 (0.085%) PlantUML
Business Applications
1 309 (26.39%) Dynamics CRM
2 57 (4.87%) Salesforce CRM
3 23 (1.96%) SAP S/4HANA
4 20 (1.71%) SAP CRM
5 18 (1.54%) NetSuite
6 16 (1.37%) Siebel CRM
7 11 (0.94%) Temenos T24
8 10 (0.85%) SAP ERP
8 10 (0.85%) SAP PSCD
9 8 (0.68%) Payment Gateway
9 8 (0.68%) Shopify
10 6 (0.51%) Finacle
11 5 (0.43%) Adobe Campaign
11 5 (0.43%) Dynamics NAV
11 5 (0.43%) Magento
11 5 (0.43%) Raiser’s Edge
11 5 (0.43%) Sage X3
12 4 (0.34%) FLEXCUBE
12 4 (0.34%) SAP CX
12 4 (0.34%) Workfront
Cloud Services
1 240 (20.50%) Azure
2 228 (19.47%) Dynamics 365
3 152 (12.98%) Power Platform
4 98 (8.37%) AWS
5 93 (7.94%) Azure DevOps
6 83 (7.09%) Power Automate
7 69 (5.89%) SaaS
8 59 (5.04%) PowerApps
9 52 (4.44%) GCP
10 47 (4.01%) Serverless
11 40 (3.42%) Microsoft 365
12 36 (3.07%) Azure Functions
13 35 (2.99%) Salesforce Service Cloud
14 30 (2.56%) Salesforce Sales Cloud
15 25 (2.13%) Snowflake
16 21 (1.79%) GitHub
17 19 (1.62%) Azure Service Bus
17 19 (1.62%) Microsoft Copilot
18 17 (1.45%) GitHub Actions
19 16 (1.37%) dbt
Communications & Networking
1 14 (1.20%) SMS
2 7 (0.60%) Wi-Fi
3 6 (0.51%) Firewall
4 5 (0.43%) NAS
4 5 (0.43%) WAN
5 4 (0.34%) Broadband
6 3 (0.26%) Internet
6 3 (0.26%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.085%) HTTP
8 1 (0.085%) Network Security
8 1 (0.085%) PBX
8 1 (0.085%) WebEx
Database & Business Intelligence
1 70 (5.98%) Power BI
2 44 (3.76%) SQL Server
3 26 (2.22%) Data Warehouse
4 21 (1.79%) Data Lake
5 17 (1.45%) BigQuery
6 13 (1.11%) Tableau
7 11 (0.94%) SQL Server Reporting Services
8 10 (0.85%) Siebel EIM
9 9 (0.77%) Amazon Redshift
9 9 (0.77%) SAP BW
9 9 (0.77%) Snowflake Schema
10 8 (0.68%) GIS
10 8 (0.68%) SAP HANA
11 7 (0.60%) DynamoDB
11 7 (0.60%) PostgreSQL
12 6 (0.51%) Looker
12 6 (0.51%) Oracle Database
12 6 (0.51%) Relational Database
13 5 (0.43%) Azure SQL Database
13 5 (0.43%) SQL Server Integration Services
Development Applications
1 84 (7.17%) JIRA
2 25 (2.13%) Git
3 21 (1.79%) Selenium
4 18 (1.54%) Postman
5 13 (1.11%) Cucumber
6 12 (1.02%) Cypress.io
6 12 (1.02%) WebDriver
7 6 (0.51%) Jenkins
7 6 (0.51%) SpecFlow
7 6 (0.51%) Visual Studio
8 3 (0.26%) Protractor
8 3 (0.26%) SQL Server Management Studio (SSMS)
8 3 (0.26%) Visual Studio Code
9 2 (0.17%) Appium
9 2 (0.17%) HP UFT
9 2 (0.17%) TestRail
9 2 (0.17%) Zephyr
10 1 (0.085%) Eclipse
10 1 (0.085%) Octopus Deploy
10 1 (0.085%) REST Assured
General
1 441 (37.66%) Social Skills
2 281 (24.00%) Finance
3 240 (20.50%) Marketing
4 137 (11.70%) Analytical Skills
5 131 (11.19%) Retail
6 104 (8.88%) Public Sector
7 91 (7.77%) Banking
8 60 (5.12%) Organisational Skills
9 47 (4.01%) Billing
10 46 (3.93%) Inclusion and Diversity
11 42 (3.59%) Manufacturing
11 42 (3.59%) Telecoms
12 39 (3.33%) Influencing Skills
13 33 (2.82%) Documentation Skills
14 24 (2.05%) Legal
14 24 (2.05%) Presentation Skills
15 18 (1.54%) Automotive
15 18 (1.54%) Local Government
16 12 (1.02%) Back Office
17 11 (0.94%) Advertising
Job Titles
1 200 (17.08%) Analyst
2 179 (15.29%) Architect
3 137 (11.70%) Developer
4 110 (9.39%) Lead
5 108 (9.22%) Business Analyst
6 89 (7.60%) Senior
7 79 (6.75%) Consultant
8 69 (5.89%) Solutions Architect
9 53 (4.53%) Project Manager
10 48 (4.10%) Administrator
10 48 (4.10%) CRM Manager
11 43 (3.67%) Dynamics 365 Developer
11 43 (3.67%) Enterprise Architect
12 32 (2.73%) Salesforce Architect
13 30 (2.56%) Data Analyst
14 29 (2.48%) Dynamics 365 Consultant
14 29 (2.48%) Salesforce Analyst
15 28 (2.39%) CRM Analyst
15 28 (2.39%) Dynamics 365 Architect
16 27 (2.31%) Data Engineer
Libraries, Frameworks & Software Standards
1 72 (6.15%) REST
2 54 (4.61%) .NET
3 48 (4.10%) Middleware
4 35 (2.99%) HTML
4 35 (2.99%) SOAP
5 33 (2.82%) JSON
6 30 (2.56%) CSS
7 28 (2.39%) XML
8 20 (1.71%) Kafka
9 18 (1.54%) SAP Fiori
10 17 (1.45%) Lightning Web Components
10 17 (1.45%) SAP PI
10 17 (1.45%) SAPUI5
10 17 (1.45%) Terraform
10 17 (1.45%) XSLT
11 15 (1.28%) .NET Framework
11 15 (1.28%) HTML5 Canvas
12 14 (1.20%) Gherkin
12 14 (1.20%) Node.js
12 14 (1.20%) React
Miscellaneous
1 69 (5.89%) Onboarding
2 54 (4.61%) Enterprise Software
2 54 (4.61%) Product Ownership
3 38 (3.25%) Legacy Systems
3 38 (3.25%) Marketing Technology
4 33 (2.82%) Management Information System
5 30 (2.56%) Cloud Native
6 24 (2.05%) IVR
7 23 (1.96%) Data Structures
8 22 (1.88%) Self-Motivation
8 22 (1.88%) Social Media
9 20 (1.71%) AI Agents
10 18 (1.54%) Data Protection Act
11 13 (1.11%) Greenfield Project
11 13 (1.11%) Mobile App
11 13 (1.11%) Video\Live Streaming
12 12 (1.02%) Low-Code
12 12 (1.02%) Virtual Team
13 11 (0.94%) Taxonomies
14 10 (0.85%) Distributed Systems
Operating Systems
1 15 (1.28%) Windows
2 9 (0.77%) Apple iOS
3 8 (0.68%) Android
3 8 (0.68%) Unix
4 6 (0.51%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 350 (29.89%) Stakeholder Management
2 285 (24.34%) Agile
3 211 (18.02%) Problem-Solving
4 166 (14.18%) ERP
5 164 (14.01%) Analytics
6 161 (13.75%) Migration
7 152 (12.98%) Customer Service
8 151 (12.89%) Roadmaps
9 135 (11.53%) AI
10 132 (11.27%) Stakeholder Engagement
11 126 (10.76%) DevOps
12 113 (9.65%) Data Modelling
13 105 (8.97%) CI/CD
14 104 (8.88%) Decision-Making
15 97 (8.28%) User Acceptance Testing
16 95 (8.11%) Customer Engagement
16 95 (8.11%) Data Migration
17 88 (7.51%) Business Intelligence
18 85 (7.26%) Customer Experience
19 80 (6.83%) Workshop Facilitation
Programming Languages
1 149 (12.72%) SQL
2 100 (8.54%) JavaScript
3 75 (6.40%) C#
4 51 (4.36%) Python
5 26 (2.22%) ABAP
5 26 (2.22%) Java
6 23 (1.96%) TypeScript
7 18 (1.54%) Apex Code
8 9 (0.77%) PL/SQL
9 6 (0.51%) T-SQL
10 5 (0.43%) Data Analysis Expressions
11 4 (0.34%) Korn
12 3 (0.26%) R
13 2 (0.17%) Bicep
13 2 (0.17%) Groovy
13 2 (0.17%) PowerShell
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.085%) DAML
14 1 (0.085%) LookML
Qualifications
1 108 (9.22%) Security Cleared
2 83 (7.09%) Degree
3 78 (6.66%) SC Cleared
4 38 (3.25%) Microsoft Certification
5 19 (1.62%) Computer Science Degree
6 18 (1.54%) PMP
7 16 (1.37%) PMI Certification
8 13 (1.11%) A+ Certification
8 13 (1.11%) CCNA
8 13 (1.11%) Cisco Certification
8 13 (1.11%) ISTQB
8 13 (1.11%) MCSA
9 12 (1.02%) BPSS Clearance
10 9 (0.77%) DV Cleared
11 8 (0.68%) Azure Certification
12 7 (0.60%) DBS Check
13 5 (0.43%) CBAP
13 5 (0.43%) IIBA
13 5 (0.43%) TOGAF Certification
14 4 (0.34%) Master's Degree
Quality Assurance & Compliance
1 89 (7.60%) Data Quality
2 83 (7.09%) GDPR
3 78 (6.66%) QA
4 26 (2.22%) Accessibility
5 21 (1.79%) WCAG
6 16 (1.37%) PMO
7 14 (1.20%) SLA
8 7 (0.60%) ISO 20022
9 6 (0.51%) Actionable Recommendations
9 6 (0.51%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.34%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.085%) Cyber Essentials
14 1 (0.085%) SOC 2
14 1 (0.085%) Software Quality Assurance
System Software
1 16 (1.37%) Active Directory
2 5 (0.43%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.68%) Systems Management Server (SMS)
2 6 (0.51%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.085%) Autotask
5 1 (0.085%) HP ALM
Vendors
1 346 (29.55%) Microsoft
2 287 (24.51%) Salesforce
3 102 (8.71%) SAP
4 57 (4.87%) Oracle
5 54 (4.61%) ServiceNow
6 44 (3.76%) Adobe
7 31 (2.65%) MuleSoft
8 30 (2.56%) Databricks
9 26 (2.22%) Braze
9 26 (2.22%) Salesforce Marketing Cloud
10 21 (1.79%) Google
11 18 (1.54%) HubSpot
11 18 (1.54%) Siebel
12 10 (0.85%) Workday
13 8 (0.68%) Autodesk
13 8 (0.68%) Conga
13 8 (0.68%) DocuSign
13 8 (0.68%) Marketo
13 8 (0.68%) Meraki
13 8 (0.68%) Temenos