CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 16 January 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jan 2026
Same period 2025 Same period 2024
Rank 106 127 113
Rank change year-on-year +21 -14 +16
Contract jobs citing CRM 818 555 774
As % of all contract jobs in England 2.57% 2.06% 2.14%
As % of the Processes & Methodologies category 2.91% 2.31% 2.44%
Number of daily rates quoted 487 333 495
10th Percentile £313 £300 £313
25th Percentile £406 £413 £414
Median daily rate (50th Percentile) £500 £513 £520
Median % change year-on-year -2.44% -1.44% -0.95%
75th Percentile £588 £625 £613
90th Percentile £669 £784 £700
UK median daily rate £500 £514 £525
% change year-on-year -2.68% -2.14% -
Number of hourly rates quoted 26 8 22
10th Percentile £14.00 £16.16 £13.02
25th Percentile £14.81 £20.46 £16.72
Median hourly rate £18.89 £30.75 £23.36
Median % change year-on-year -38.57% +31.65% +18.51%
75th Percentile £39.94 £35.00 £45.00
90th Percentile £44.35 £65.75 £62.54
UK median hourly rate £18.28 £26.25 £23.36
% change year-on-year -30.36% +12.38% +18.51%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,110 24,036 31,774
As % of all contract IT jobs advertised in England 88.29% 89.17% 87.93%
Number of daily rates quoted 17,964 14,778 21,397
10th Percentile £304 £309 £305
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% -2.27%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,739 771 1,493
10th Percentile £15.00 £15.62 £14.18
25th Percentile £17.87 £20.63 £18.93
Median hourly rate £25.15 £35.00 £42.50
Median % change year-on-year -28.14% -17.65% +21.43%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £69.38 £75.00 £76.91
UK median hourly rate £25.15 £32.50 £40.50
% change year-on-year -22.62% -19.75% +16.41%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 16 January 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 16 January 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 16 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +28 459 £510 -2.86% 435
South East +24 122 £525 +16.67% 817
Midlands -28 89 £450 -16.67% 380
North of England -31 74 £488 -2.50% 494
West Midlands -32 62 £463 -13.15% 152
North West -17 42 £438 -5.91% 221
East of England +5 31 £475 +13.43% 378
Yorkshire -37 30 £488 -14.02% 201
East Midlands -10 27 £400 -27.27% 223
South West -19 20 £488 +3.72% 321
North East -12 2 £508 -11.35% 75
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (4.52%) SharePoint
2 31 (3.79%) CMS
3 16 (1.96%) Confluence
4 10 (1.22%) Adobe Experience Manager
5 6 (0.73%) Appian
5 6 (0.73%) Camunda
5 6 (0.73%) SugarCRM
6 4 (0.49%) Apache Airflow
7 3 (0.37%) Moodle
7 3 (0.37%) NetWeaver
8 2 (0.24%) Documentum
8 2 (0.24%) SAP EP
9 1 (0.12%) Apache
9 1 (0.12%) ArcGIS
9 1 (0.12%) IIS
9 1 (0.12%) Kentico
9 1 (0.12%) Microsoft Exchange
9 1 (0.12%) SAP Portal
9 1 (0.12%) SAS
9 1 (0.12%) Tomcat
Applications
1 48 (5.87%) Microsoft Excel
2 13 (1.59%) Microsoft Office
3 11 (1.34%) Microsoft PowerPoint
4 10 (1.22%) Microsoft Project
5 7 (0.86%) Chatbot
6 6 (0.73%) MS Visio
6 6 (0.73%) Spreadsheet
7 1 (0.12%) Camtasia
7 1 (0.12%) SPSS
Business Applications
1 238 (29.10%) Dynamics CRM
2 60 (7.33%) Salesforce CRM
3 12 (1.47%) NetSuite
3 12 (1.47%) SAP S/4HANA
4 8 (0.98%) SAP ERP
5 4 (0.49%) SAP CRM
6 3 (0.37%) Oracle EBS
7 2 (0.24%) Bloomberg TOMS
7 2 (0.24%) Dynamics NAV
7 2 (0.24%) Eloqua
7 2 (0.24%) Oracle CRM
7 2 (0.24%) SAP CX
7 2 (0.24%) SAP FI
7 2 (0.24%) SAP FI-CA
7 2 (0.24%) SAP HR
7 2 (0.24%) SAP PSCD
7 2 (0.24%) Shopify
7 2 (0.24%) Workfront
8 1 (0.12%) Raiser’s Edge
8 1 (0.12%) Siebel CRM
Cloud Services
1 178 (21.76%) Dynamics 365
2 165 (20.17%) Azure
3 157 (19.19%) Power Platform
4 71 (8.68%) Power Automate
5 60 (7.33%) AWS
6 55 (6.72%) PowerApps
7 47 (5.75%) Azure DevOps
8 35 (4.28%) SaaS
9 33 (4.03%) Microsoft 365
10 30 (3.67%) Azure Logic Apps
11 23 (2.81%) Serverless
12 19 (2.32%) Azure Functions
12 19 (2.32%) GCP
13 18 (2.20%) Microsoft Copilot
14 16 (1.96%) Snowflake
15 14 (1.71%) Azure Data Factory
15 14 (1.71%) Salesforce Sales Cloud
16 13 (1.59%) PaaS
17 11 (1.34%) Azure Synapse Analytics
17 11 (1.34%) GitHub
Communications & Networking
1 11 (1.34%) HTTP
2 8 (0.98%) DNS
2 8 (0.98%) SMS
3 7 (0.86%) TCP/IP
3 7 (0.86%) VPN
4 6 (0.73%) DHCP
5 4 (0.49%) Broadband
5 4 (0.49%) Internet
6 2 (0.24%) Cisco ICM
6 2 (0.24%) Firewall
6 2 (0.24%) ISDN
6 2 (0.24%) PSTN
6 2 (0.24%) Remote Desktop
6 2 (0.24%) WebEx
7 1 (0.12%) CTI
7 1 (0.12%) GPRS
7 1 (0.12%) GSM
7 1 (0.12%) Intranet
7 1 (0.12%) SSL
7 1 (0.12%) VoIP
Database & Business Intelligence
1 92 (11.25%) Power BI
2 24 (2.93%) SQL Server
3 21 (2.57%) Data Warehouse
4 18 (2.20%) Tableau
5 11 (1.34%) Data Lake
6 9 (1.10%) BigQuery
6 9 (1.10%) SQL Server Integration Services
7 6 (0.73%) Looker
7 6 (0.73%) Relational Database
8 5 (0.61%) Azure SQL Database
8 5 (0.61%) Delta Lake
8 5 (0.61%) Metadata
8 5 (0.61%) MySQL
8 5 (0.61%) SAP BW
8 5 (0.61%) SQL Server Reporting Services
9 4 (0.49%) Big Data
9 4 (0.49%) GIS
9 4 (0.49%) Oracle Reports
9 4 (0.49%) PostgreSQL
9 4 (0.49%) Qlik Sense
Development Applications
1 47 (5.75%) JIRA
2 14 (1.71%) Git
3 8 (0.98%) Jenkins
4 3 (0.37%) Selenium
4 3 (0.37%) SQL Server Management Studio (SSMS)
4 3 (0.37%) Visual Studio
5 2 (0.24%) CocoaPods
5 2 (0.24%) Crashlytics
5 2 (0.24%) Cucumber
5 2 (0.24%) Eclipse
5 2 (0.24%) fastlane
5 2 (0.24%) GitLab
5 2 (0.24%) JDeveloper
5 2 (0.24%) MSBuild
5 2 (0.24%) Postman
5 2 (0.24%) SpecFlow
5 2 (0.24%) Team Foundation Server
5 2 (0.24%) TestRail
5 2 (0.24%) Xcode
5 2 (0.24%) Zephyr
General
1 317 (38.75%) Social Skills
2 179 (21.88%) Finance
3 156 (19.07%) Marketing
4 139 (16.99%) Analytical Skills
5 83 (10.15%) Public Sector
6 43 (5.26%) Banking
7 41 (5.01%) Retail
8 39 (4.77%) Billing
9 26 (3.18%) Documentation Skills
10 25 (3.06%) Legal
11 24 (2.93%) Telecoms
12 18 (2.20%) Manufacturing
13 13 (1.59%) Inclusion and Diversity
13 13 (1.59%) Italian Language
13 13 (1.59%) Organisational Skills
14 12 (1.47%) French Language
14 12 (1.47%) Law
15 11 (1.34%) German Language
15 11 (1.34%) Influencing Skills
15 11 (1.34%) Japanese Language
Job Titles
1 124 (15.16%) Analyst
2 121 (14.79%) Architect
3 93 (11.37%) Developer
4 69 (8.44%) Business Analyst
5 63 (7.70%) Consultant
5 63 (7.70%) Lead
6 61 (7.46%) Senior
7 51 (6.23%) Project Manager
8 50 (6.11%) Solutions Architect
9 45 (5.50%) Dynamics 365 Developer
10 36 (4.40%) Salesforce Architect
11 26 (3.18%) CRM Manager
12 25 (3.06%) Functional Consultant
13 23 (2.81%) Senior Manager
14 22 (2.69%) CRM Specialist
15 21 (2.57%) Data Analyst
16 19 (2.32%) Dynamics 365 Consultant
16 19 (2.32%) Salesforce Analyst
17 18 (2.20%) Administrator
18 16 (1.96%) Support Analyst
Libraries, Frameworks & Software Standards
1 53 (6.48%) .NET
2 41 (5.01%) HTML
3 39 (4.77%) REST
4 32 (3.91%) JSON
5 22 (2.69%) XML
6 21 (2.57%) CSS
7 18 (2.20%) SOAP
8 14 (1.71%) OAuth
9 12 (1.47%) RESTful
10 10 (1.22%) ASP.NET Web API
10 10 (1.22%) HTML5 Canvas
11 8 (0.98%) Lightning Web Components
11 8 (0.98%) OAuth2
11 8 (0.98%) OpenID
11 8 (0.98%) PySpark
11 8 (0.98%) SAML
11 8 (0.98%) SAP Fiori
11 8 (0.98%) Web Services
12 7 (0.86%) ADO
12 7 (0.86%) Middleware
Miscellaneous
1 38 (4.65%) Product Ownership
2 31 (3.79%) Legacy Systems
3 30 (3.67%) Onboarding
4 29 (3.55%) Enterprise Software
5 21 (2.57%) Management Information System
6 17 (2.08%) Analytical Mindset
6 17 (2.08%) Mobile App
7 16 (1.96%) Self-Motivation
8 15 (1.83%) Cloud Native
8 15 (1.83%) Marketing Technology
9 14 (1.71%) Data Structures
9 14 (1.71%) Low-Code
10 13 (1.59%) Data Protection Act
10 13 (1.59%) Web Conferencing
11 11 (1.34%) AI Agents
12 10 (1.22%) Social Media
12 10 (1.22%) Virtual Team
13 8 (0.98%) Greenfield Project
13 8 (0.98%) Hybrid Cloud
14 5 (0.61%) TM Forum
Operating Systems
1 12 (1.47%) Windows
2 8 (0.98%) Windows 10
3 5 (0.61%) Apple iOS
4 4 (0.49%) Windows Server
5 3 (0.37%) Android
6 2 (0.24%) Unix
6 2 (0.24%) Windows Server 2012
6 2 (0.24%) Windows Server 2016
Processes & Methodologies
1 214 (26.16%) Agile
2 154 (18.83%) Stakeholder Management
3 142 (17.36%) Problem-Solving
4 121 (14.79%) ERP
5 103 (12.59%) Migration
6 102 (12.47%) Business Intelligence
7 100 (12.22%) Analytics
8 98 (11.98%) Stakeholder Engagement
9 90 (11.00%) DevOps
10 79 (9.66%) Customer Engagement
11 78 (9.54%) Customer Service
12 76 (9.29%) Data Modelling
13 74 (9.05%) User Experience
14 71 (8.68%) Project Management
15 66 (8.07%) AI
15 66 (8.07%) Continuous Improvement
15 66 (8.07%) Roadmaps
16 60 (7.33%) Data Migration
17 57 (6.97%) Change Management
18 53 (6.48%) Decision-Making
Programming Languages
1 94 (11.49%) SQL
2 85 (10.39%) JavaScript
3 61 (7.46%) C#
4 44 (5.38%) Python
5 20 (2.44%) Java
6 19 (2.32%) TypeScript
7 11 (1.34%) PHP
8 8 (0.98%) ABAP
9 7 (0.86%) PowerShell
10 6 (0.73%) Apex Code
11 5 (0.61%) PL/SQL
12 3 (0.37%) Bicep
12 3 (0.37%) Data Analysis Expressions
12 3 (0.37%) R
13 2 (0.24%) Bash
13 2 (0.24%) Objective-C
13 2 (0.24%) SOQL
13 2 (0.24%) SOSL
13 2 (0.24%) Swift
13 2 (0.24%) T-SQL
Qualifications
1 72 (8.80%) Degree
2 60 (7.33%) Security Cleared
3 33 (4.03%) SC Cleared
4 25 (3.06%) Computer Science Degree
5 20 (2.44%) PMI Certification
5 20 (2.44%) PMP
6 19 (2.32%) Microsoft Certification
7 10 (1.22%) MCP
8 9 (1.10%) Azure Certification
9 7 (0.86%) Master's Degree
10 5 (0.61%) MBA
10 5 (0.61%) MCDST
11 4 (0.49%) CCA
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
12 3 (0.37%) DV Cleared
13 2 (0.24%) IIBA
13 2 (0.24%) OCA
Quality Assurance & Compliance
1 61 (7.46%) GDPR
2 56 (6.85%) QA
3 42 (5.13%) Data Quality
4 32 (3.91%) Accessibility
5 10 (1.22%) California Consumer Privacy Act
6 7 (0.86%) SLA
7 6 (0.73%) WCAG
8 5 (0.61%) PMO
9 4 (0.49%) Actionable Recommendations
9 4 (0.49%) GxP
9 4 (0.49%) PCI DSS
10 3 (0.37%) HIPAA
10 3 (0.37%) ITGC
11 2 (0.24%) MiFID
11 2 (0.24%) PERC
12 1 (0.12%) Basel III
12 1 (0.12%) Dodd-Frank
12 1 (0.12%) EMIR
12 1 (0.12%) ISO/IEC 27001
12 1 (0.12%) Sarbanes-Oxley
System Software
1 19 (2.32%) Active Directory
2 6 (0.73%) Docker
3 2 (0.24%) Hyper-V
3 2 (0.24%) Terminal Services
3 2 (0.24%) VMware Infrastructure
4 1 (0.12%) PowerHA
Systems Management
1 7 (0.86%) Terraform
2 6 (0.73%) Single Sign-On
3 5 (0.61%) Kubernetes
3 5 (0.61%) SCCM
4 3 (0.37%) Systems Management Server (SMS)
5 2 (0.24%) Cisco UCCE
5 2 (0.24%) EMC NetWorker
5 2 (0.24%) Grafana
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Kibana
Vendors
1 217 (26.53%) Salesforce
2 216 (26.41%) Microsoft
3 57 (6.97%) SAP
4 41 (5.01%) Oracle
5 33 (4.03%) HubSpot
6 28 (3.42%) ServiceNow
7 22 (2.69%) Google
8 20 (2.44%) Databricks
9 19 (2.32%) Adobe
9 19 (2.32%) Salesforce Marketing Cloud
10 9 (1.10%) MuleSoft
10 9 (1.10%) Pega
11 8 (0.98%) Genesys
12 7 (0.86%) Workday
13 6 (0.73%) Ariba
13 6 (0.73%) iManage
14 5 (0.61%) Mitel
15 4 (0.49%) Guidewire
15 4 (0.49%) OneTrust
15 4 (0.49%) OpenAI