CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 20 September 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 107 111 128
Rank change year-on-year +4 +17 +3
Contract jobs citing CRM 1,157 696 620
As % of all contract jobs in England 2.50% 2.51% 1.88%
As % of the Processes & Methodologies category 2.95% 2.76% 2.19%
Number of daily rates quoted 697 419 386
10th Percentile £310 £230 £313
25th Percentile £412 £363 £419
Median daily rate (50th Percentile) £520 £500 £514
Median % change year-on-year +4.00% -2.68% +0.74%
75th Percentile £625 £600 £619
90th Percentile £700 £675 £690
UK median daily rate £525 £500 £500
% change year-on-year +5.00% - -4.76%
Number of hourly rates quoted 60 28 9
10th Percentile £12.97 £14.68 £23.33
25th Percentile £13.39 £14.75 £26.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £18.05 £27.56 £36.50
90th Percentile £28.22 £37.15 £137.50
UK median hourly rate £14.85 £17.00 £28.00
% change year-on-year -12.65% -39.29% +47.37%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,208 25,244 28,362
As % of all contract IT jobs advertised in England 84.66% 90.88% 86.11%
Number of daily rates quoted 23,936 16,028 17,611
10th Percentile £325 £300 £313
25th Percentile £425 £405 £421
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £626 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,812 1,512 1,298
10th Percentile £14.00 £14.38 £15.00
25th Percentile £17.74 £17.77 £20.00
Median hourly rate £42.41 £25.15 £43.00
Median % change year-on-year +68.61% -41.51% -3.37%
75th Percentile £68.00 £49.56 £66.50
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% -1.91%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 20 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 20 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 20 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -2 595 £525 +3.96% 1,965
South East -24 158 £575 +17.95% 520
Midlands +18 157 £465 +3.33% 297
North of England -13 132 £510 +13.71% 368
West Midlands +9 115 £463 - 184
North West -4 89 £510 +20.00% 213
East of England +20 70 £363 -28.22% 145
East Midlands +1 39 £490 +36.49% 113
South West -21 38 £410 -3.53% 121
Yorkshire -44 23 £490 -2.00% 121
North East -23 22 £523 +19.43% 36
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (4.06%) CMS
2 34 (2.94%) Confluence
3 30 (2.59%) SharePoint
4 11 (0.95%) Adobe Experience Manager
5 10 (0.86%) Microsoft Exchange
6 9 (0.78%) SAS
7 6 (0.52%) NetWeaver
7 6 (0.52%) Oracle Workflow
7 6 (0.52%) Sitecore CMS
8 4 (0.35%) Apache Airflow
8 4 (0.35%) SAP EP
9 3 (0.26%) Kentico
9 3 (0.26%) TIBCO ActiveMatrix
9 3 (0.26%) WordPress
10 2 (0.17%) Apache
10 2 (0.17%) Appian
10 2 (0.17%) Headless CMS
11 1 (0.086%) Ethereum
11 1 (0.086%) Hyperledger
11 1 (0.086%) Mendix
Applications
1 54 (4.67%) Microsoft Excel
2 44 (3.80%) Microsoft Office
3 11 (0.95%) Microsoft PowerPoint
3 11 (0.95%) Spreadsheet
4 10 (0.86%) AutoCAD
5 9 (0.78%) Chatbot
6 8 (0.69%) Revit
7 6 (0.52%) MS Visio
8 5 (0.43%) SPSS
9 2 (0.17%) Notion
9 2 (0.17%) Photoshop
10 1 (0.086%) Adobe Creative Suite
10 1 (0.086%) Adobe Illustrator
10 1 (0.086%) InDesign
10 1 (0.086%) Microsoft Project
10 1 (0.086%) PlantUML
Business Applications
1 306 (26.45%) Dynamics CRM
2 56 (4.84%) Salesforce CRM
3 19 (1.64%) NetSuite
3 19 (1.64%) SAP S/4HANA
4 17 (1.47%) SAP CRM
5 16 (1.38%) Siebel CRM
6 10 (0.86%) SAP ERP
6 10 (0.86%) SAP PSCD
7 9 (0.78%) Temenos T24
8 8 (0.69%) Payment Gateway
8 8 (0.69%) Shopify
9 6 (0.52%) Finacle
10 5 (0.43%) Adobe Campaign
10 5 (0.43%) Dynamics NAV
10 5 (0.43%) Magento
10 5 (0.43%) Oracle Payables
10 5 (0.43%) Raiser’s Edge
10 5 (0.43%) Sage X3
11 4 (0.35%) FLEXCUBE
11 4 (0.35%) SAP CX
Cloud Services
1 244 (21.09%) Azure
2 229 (19.79%) Dynamics 365
3 153 (13.22%) Power Platform
4 98 (8.47%) AWS
5 95 (8.21%) Azure DevOps
6 83 (7.17%) Power Automate
7 66 (5.70%) SaaS
8 59 (5.10%) PowerApps
9 48 (4.15%) GCP
10 47 (4.06%) Serverless
11 38 (3.28%) Microsoft 365
12 37 (3.20%) Azure Functions
13 35 (3.03%) Salesforce Service Cloud
14 30 (2.59%) Salesforce Sales Cloud
15 24 (2.07%) Snowflake
16 20 (1.73%) GitHub
16 20 (1.73%) Microsoft Copilot
17 19 (1.64%) Azure Service Bus
18 16 (1.38%) GitHub Actions
19 15 (1.30%) OCI
Communications & Networking
1 13 (1.12%) SMS
2 7 (0.61%) Wi-Fi
3 6 (0.52%) Firewall
4 5 (0.43%) NAS
4 5 (0.43%) WAN
5 3 (0.26%) Broadband
5 3 (0.26%) SD-WAN
6 2 (0.17%) ADSL
6 2 (0.17%) Ethernet
6 2 (0.17%) Internet
6 2 (0.17%) MPLS
6 2 (0.17%) PSTN
6 2 (0.17%) Remote Desktop
6 2 (0.17%) SSL
7 1 (0.086%) CTI
7 1 (0.086%) HTTP
7 1 (0.086%) SMTP
7 1 (0.086%) Unified Communications
7 1 (0.086%) WebEx
Database & Business Intelligence
1 71 (6.14%) Power BI
2 47 (4.06%) SQL Server
3 26 (2.25%) Data Warehouse
4 22 (1.90%) Data Lake
5 15 (1.30%) BigQuery
6 13 (1.12%) Tableau
7 11 (0.95%) SQL Server Reporting Services
8 10 (0.86%) Siebel EIM
9 9 (0.78%) PostgreSQL
9 9 (0.78%) Snowflake Schema
10 8 (0.69%) Amazon Redshift
10 8 (0.69%) GIS
11 7 (0.61%) SAP BW
12 6 (0.52%) Metadata
12 6 (0.52%) Oracle Database
12 6 (0.52%) Relational Database
12 6 (0.52%) SAP HANA
13 5 (0.43%) Azure SQL Database
13 5 (0.43%) DynamoDB
13 5 (0.43%) Looker
Development Applications
1 83 (7.17%) JIRA
2 25 (2.16%) Git
3 21 (1.82%) Selenium
4 18 (1.56%) Postman
5 13 (1.12%) Cucumber
6 12 (1.04%) Cypress.io
6 12 (1.04%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 5 (0.43%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.086%) Eclipse
11 1 (0.086%) Octopus Deploy
11 1 (0.086%) REST Assured
General
1 424 (36.65%) Social Skills
2 281 (24.29%) Finance
3 234 (20.22%) Marketing
4 131 (11.32%) Analytical Skills
5 125 (10.80%) Retail
6 99 (8.56%) Public Sector
7 89 (7.69%) Banking
8 57 (4.93%) Organisational Skills
9 47 (4.06%) Billing
10 45 (3.89%) Inclusion and Diversity
11 43 (3.72%) Telecoms
12 41 (3.54%) Manufacturing
13 36 (3.11%) Influencing Skills
14 35 (3.03%) Documentation Skills
15 25 (2.16%) Legal
16 23 (1.99%) Presentation Skills
17 22 (1.90%) Automotive
18 19 (1.64%) Local Government
19 12 (1.04%) Back Office
20 11 (0.95%) Law
Job Titles
1 202 (17.46%) Analyst
2 173 (14.95%) Architect
3 139 (12.01%) Developer
4 112 (9.68%) Lead
5 107 (9.25%) Business Analyst
6 92 (7.95%) Senior
7 79 (6.83%) Consultant
8 70 (6.05%) Solutions Architect
9 53 (4.58%) Project Manager
10 48 (4.15%) CRM Manager
11 45 (3.89%) Administrator
12 43 (3.72%) Dynamics 365 Developer
13 38 (3.28%) Enterprise Architect
14 31 (2.68%) CRM Analyst
15 29 (2.51%) Data Analyst
15 29 (2.51%) Dynamics 365 Consultant
15 29 (2.51%) Salesforce Analyst
15 29 (2.51%) Salesforce Architect
16 28 (2.42%) Salesforce Developer
16 28 (2.42%) Senior Analyst
Libraries, Frameworks & Software Standards
1 74 (6.40%) REST
2 53 (4.58%) .NET
3 47 (4.06%) Middleware
4 35 (3.03%) HTML
4 35 (3.03%) JSON
5 34 (2.94%) SOAP
6 30 (2.59%) CSS
7 28 (2.42%) XML
8 23 (1.99%) Kafka
9 17 (1.47%) Lightning Web Components
9 17 (1.47%) Terraform
9 17 (1.47%) XSLT
10 15 (1.30%) HTML5 Canvas
10 15 (1.30%) SAP Fiori
10 15 (1.30%) SAP PI
11 14 (1.21%) ASP.NET Web API
11 14 (1.21%) Gherkin
11 14 (1.21%) Node.js
11 14 (1.21%) React
11 14 (1.21%) SAPUI5
Miscellaneous
1 67 (5.79%) Onboarding
2 53 (4.58%) Product Ownership
3 52 (4.49%) Enterprise Software
4 43 (3.72%) Legacy Systems
5 38 (3.28%) Marketing Technology
6 33 (2.85%) Management Information System
7 27 (2.33%) Cloud Native
8 25 (2.16%) Self-Motivation
9 23 (1.99%) Data Structures
10 22 (1.90%) Social Media
11 21 (1.82%) IVR
12 19 (1.64%) Data Protection Act
13 18 (1.56%) AI Agents
14 13 (1.12%) Mobile App
14 13 (1.12%) Video\Live Streaming
14 13 (1.12%) Virtual Team
15 11 (0.95%) Low-Code
15 11 (0.95%) Taxonomies
16 10 (0.86%) Greenfield Project
17 9 (0.78%) Distributed Systems
Operating Systems
1 15 (1.30%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.69%) Android
3 8 (0.69%) Unix
4 6 (0.52%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 343 (29.65%) Stakeholder Management
2 279 (24.11%) Agile
3 207 (17.89%) Problem-Solving
4 169 (14.61%) ERP
5 160 (13.83%) Migration
6 155 (13.40%) Analytics
7 145 (12.53%) Roadmaps
8 143 (12.36%) Customer Service
9 130 (11.24%) Stakeholder Engagement
10 126 (10.89%) AI
10 126 (10.89%) DevOps
11 114 (9.85%) Data Modelling
12 102 (8.82%) CI/CD
13 100 (8.64%) Data Migration
13 100 (8.64%) Decision-Making
14 93 (8.04%) Customer Engagement
15 91 (7.87%) User Acceptance Testing
16 87 (7.52%) Business Intelligence
17 82 (7.09%) Customer Experience
18 81 (7.00%) Workshop Facilitation
Programming Languages
1 147 (12.71%) SQL
2 102 (8.82%) JavaScript
3 76 (6.57%) C#
4 47 (4.06%) Python
5 25 (2.16%) Java
6 24 (2.07%) ABAP
7 23 (1.99%) TypeScript
8 18 (1.56%) Apex Code
9 9 (0.78%) PL/SQL
10 6 (0.52%) T-SQL
11 5 (0.43%) Data Analysis Expressions
11 5 (0.43%) PowerShell
12 4 (0.35%) Korn
13 3 (0.26%) R
14 2 (0.17%) Bicep
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
14 2 (0.17%) VBA
15 1 (0.086%) DAML
15 1 (0.086%) Solidity
Qualifications
1 107 (9.25%) Security Cleared
2 82 (7.09%) Degree
3 76 (6.57%) SC Cleared
4 38 (3.28%) Microsoft Certification
5 19 (1.64%) Computer Science Degree
6 18 (1.56%) PMP
7 15 (1.30%) PMI Certification
8 13 (1.12%) A+ Certification
8 13 (1.12%) CCNA
8 13 (1.12%) Cisco Certification
8 13 (1.12%) ISTQB
8 13 (1.12%) MCSA
9 11 (0.95%) BPSS Clearance
10 9 (0.78%) DV Cleared
11 8 (0.69%) Azure Certification
12 6 (0.52%) DBS Check
13 5 (0.43%) IIBA
13 5 (0.43%) TOGAF Certification
14 4 (0.35%) CBAP
14 4 (0.35%) Master's Degree
Quality Assurance & Compliance
1 89 (7.69%) Data Quality
2 79 (6.83%) GDPR
3 76 (6.57%) QA
4 26 (2.25%) Accessibility
5 21 (1.82%) WCAG
6 19 (1.64%) PMO
7 14 (1.21%) SLA
8 7 (0.61%) ISO 20022
9 6 (0.52%) Actionable Recommendations
9 6 (0.52%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.35%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.086%) California Consumer Privacy Act
14 1 (0.086%) SOC 2
14 1 (0.086%) Software Quality Assurance
System Software
1 16 (1.38%) Active Directory
2 5 (0.43%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.69%) Systems Management Server (SMS)
2 6 (0.52%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.086%) Autotask
5 1 (0.086%) HP ALM
Vendors
1 343 (29.65%) Microsoft
2 283 (24.46%) Salesforce
3 96 (8.30%) SAP
4 60 (5.19%) Oracle
5 52 (4.49%) ServiceNow
6 42 (3.63%) Adobe
7 33 (2.85%) Databricks
8 32 (2.77%) MuleSoft
9 26 (2.25%) Braze
9 26 (2.25%) Salesforce Marketing Cloud
10 23 (1.99%) Google
11 21 (1.82%) Siebel
12 20 (1.73%) HubSpot
13 10 (0.86%) Workday
14 8 (0.69%) Autodesk
14 8 (0.69%) Conga
14 8 (0.69%) DocuSign
14 8 (0.69%) Meraki
15 7 (0.61%) ION Trading
15 7 (0.61%) Marketo