CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 109 131 134
Rank change year-on-year +22 +3 -10
Contract jobs citing CRM 696 606 835
As % of all contract jobs advertised in England 2.51% 1.85% 1.98%
As % of the Processes & Methodologies category 2.76% 2.15% 2.22%
Number of daily rates quoted 420 377 579
10th Percentile £230 £313 £313
25th Percentile £362 £420 £425
Median daily rate (50th Percentile) £500 £501 £513
Median % change year-on-year -0.10% -2.34% -5.09%
75th Percentile £600 £620 £638
90th Percentile £675 £690 £725
UK median daily rate £500 £500 £525
% change year-on-year - -4.76% -2.96%
Number of hourly rates quoted 30 9 15
10th Percentile £14.73 £23.33 £14.40
25th Percentile £14.75 £26.50 £15.21
Median hourly rate £17.00 £35.00 £19.00
Median % change year-on-year -51.43% +84.21% +15.15%
75th Percentile £28.39 £36.50 £26.50
90th Percentile £37.05 £137.50 £28.05
UK median hourly rate £17.00 £29.00 £18.32
% change year-on-year -41.38% +58.34% +11.00%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,234 28,138 37,658
As % of all contract IT jobs advertised in England 90.88% 86.06% 89.19%
Number of daily rates quoted 16,038 17,541 26,048
10th Percentile £300 £313 £319
25th Percentile £405 £423 £431
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £645 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 1,497 1,306 1,424
10th Percentile £14.38 £14.92 £14.25
25th Percentile £17.87 £20.00 £19.00
Median hourly rate £25.15 £43.00 £43.79
Median % change year-on-year -41.51% -1.81% +51.01%
75th Percentile £49.75 £66.50 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +47.01%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a proportion of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 17 September 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 17 September 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +27 375 £500 -2.49% 710
South East +55 115 £488 - 584
North of England -8 70 £449 -18.45% 311
Midlands -10 69 £450 -16.67% 261
West Midlands -22 47 £463 -14.35% 155
North West -9 45 £425 -19.05% 207
South West +8 25 £425 -16.67% 123
Yorkshire -12 22 £500 -10.95% 83
East Midlands +9 20 £359 -34.73% 98
East of England +6 18 £505 +44.29% 138
North East -4 3 £438 -28.43% 24
CRM
UK

CRM
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (5.60%) SharePoint
2 27 (3.88%) CMS
3 14 (2.01%) Confluence
4 5 (0.72%) Microsoft Exchange
5 4 (0.57%) Apache Airflow
5 4 (0.57%) SugarCRM
6 3 (0.43%) NetWeaver
7 2 (0.29%) Adobe Experience Manager
7 2 (0.29%) Apache Spark
7 2 (0.29%) Camunda
7 2 (0.29%) Headless CMS
7 2 (0.29%) Moodle
7 2 (0.29%) SAP EP
7 2 (0.29%) SAS
7 2 (0.29%) Sitecore CMS
8 1 (0.14%) Alfresco
8 1 (0.14%) Apache
8 1 (0.14%) Apache Solr
8 1 (0.14%) SAP Portal
8 1 (0.14%) WordPress
Applications
1 49 (7.04%) Microsoft Excel
2 28 (4.02%) Microsoft Office
3 13 (1.87%) Microsoft PowerPoint
4 9 (1.29%) Chatbot
5 6 (0.86%) Microsoft Project
5 6 (0.86%) Spreadsheet
6 5 (0.72%) Adobe Illustrator
6 5 (0.72%) Photoshop
7 4 (0.57%) MS Visio
7 4 (0.57%) Sketch
8 3 (0.43%) InVision
8 3 (0.43%) OmniGraffle
8 3 (0.43%) UXPin
9 1 (0.14%) Adobe After Effects
9 1 (0.14%) Adobe Creative Suite
9 1 (0.14%) InDesign
9 1 (0.14%) SPSS
Business Applications
1 209 (30.03%) Dynamics CRM
2 52 (7.47%) Salesforce CRM
3 14 (2.01%) SAP S/4HANA
4 7 (1.01%) SAP CRM
5 6 (0.86%) NetSuite
5 6 (0.86%) SAP ERP
6 5 (0.72%) Shopify
6 5 (0.72%) Workday HCM
7 4 (0.57%) SAP CX
8 3 (0.43%) Dynamics AX
8 3 (0.43%) Magento
8 3 (0.43%) SAP HR
8 3 (0.43%) SAP PSCD
8 3 (0.43%) Sprinklr
8 3 (0.43%) Workfront
9 2 (0.29%) Dynamics NAV
9 2 (0.29%) Oracle CRM
9 2 (0.29%) Oracle Retail
9 2 (0.29%) Sage CRM
10 1 (0.14%) FastStats
Cloud Services
1 146 (20.98%) Dynamics 365
2 119 (17.10%) Power Platform
3 114 (16.38%) Azure
4 58 (8.33%) Power Automate
5 49 (7.04%) PowerApps
6 47 (6.75%) SaaS
7 41 (5.89%) AWS
8 33 (4.74%) Azure DevOps
9 24 (3.45%) Microsoft 365
10 22 (3.16%) Salesforce Sales Cloud
11 17 (2.44%) GCP
12 16 (2.30%) Azure Logic Apps
13 15 (2.16%) Serverless
14 13 (1.87%) Azure Data Factory
15 12 (1.72%) PaaS
16 11 (1.58%) Salesforce Service Cloud
17 10 (1.44%) Snowflake
18 8 (1.15%) Azure Functions
18 8 (1.15%) Entra ID
19 7 (1.01%) Google Analytics
Communications & Networking
1 13 (1.87%) VPN
2 11 (1.58%) Firewall
3 10 (1.44%) DNS
4 9 (1.29%) TCP/IP
5 6 (0.86%) 5G
6 5 (0.72%) Remote Desktop
7 4 (0.57%) DHCP
8 3 (0.43%) Broadband
8 3 (0.43%) WAN
9 2 (0.29%) ISDN
9 2 (0.29%) PSTN
9 2 (0.29%) SD-WAN
9 2 (0.29%) SMS
10 1 (0.14%) HTTP
10 1 (0.14%) Internet
10 1 (0.14%) Intranet
10 1 (0.14%) IP Telephony
10 1 (0.14%) LAN
10 1 (0.14%) MPLS
10 1 (0.14%) WebEx
Database & Business Intelligence
1 68 (9.77%) Power BI
2 20 (2.87%) SQL Server
3 18 (2.59%) Tableau
4 15 (2.16%) Data Warehouse
4 15 (2.16%) SQL Server Integration Services
5 12 (1.72%) Metadata
5 12 (1.72%) Relational Database
6 11 (1.58%) SQL Server Reporting Services
7 10 (1.44%) BigQuery
7 10 (1.44%) Data Lake
8 6 (0.86%) NoSQL
9 5 (0.72%) Crystal Reports
9 5 (0.72%) SAP BW
10 4 (0.57%) Amazon Redshift
10 4 (0.57%) BusinessObjects Business Intelligence
10 4 (0.57%) Looker
10 4 (0.57%) MySQL
11 3 (0.43%) Amazon RDS
11 3 (0.43%) DynamoDB
11 3 (0.43%) Oracle Database
Development Applications
1 42 (6.03%) JIRA
2 8 (1.15%) Git
3 6 (0.86%) Selenium
4 4 (0.57%) ER Studio
4 4 (0.57%) ERwin
4 4 (0.57%) Postman
5 3 (0.43%) Axure RP
5 3 (0.43%) Balsamiq
5 3 (0.43%) CircleCI
5 3 (0.43%) SQL Server Management Studio (SSMS)
6 2 (0.29%) Eclipse
6 2 (0.29%) GitLab
6 2 (0.29%) Jenkins
7 1 (0.14%) Dreamweaver
7 1 (0.14%) PowerDesigner
7 1 (0.14%) SpecFlow
7 1 (0.14%) Visual Studio
7 1 (0.14%) Zephyr
General
1 274 (39.37%) Social Skills
2 170 (24.43%) Finance
3 141 (20.26%) Marketing
4 112 (16.09%) Analytical Skills
5 47 (6.75%) Public Sector
6 43 (6.18%) Retail
7 40 (5.75%) Telecoms
8 39 (5.60%) Banking
9 37 (5.32%) Billing
10 24 (3.45%) Legal
11 21 (3.02%) Organisational Skills
12 20 (2.87%) Inclusion and Diversity
13 18 (2.59%) Documentation Skills
14 14 (2.01%) Advertising
15 12 (1.72%) Presentation Skills
16 9 (1.29%) Local Government
17 8 (1.15%) Back Office
17 8 (1.15%) French Language
17 8 (1.15%) Influencing Skills
17 8 (1.15%) Pharmaceutical
Job Titles
1 110 (15.80%) Analyst
2 74 (10.63%) Developer
3 72 (10.34%) Architect
4 58 (8.33%) Business Analyst
5 55 (7.90%) Consultant
6 53 (7.61%) Project Manager
7 51 (7.33%) Lead
8 47 (6.75%) Senior
9 31 (4.45%) Administrator
9 31 (4.45%) Solutions Architect
10 26 (3.74%) Dynamics 365 Developer
11 22 (3.16%) Dynamics 365 Consultant
12 21 (3.02%) Data Analyst
12 21 (3.02%) Functional Consultant
12 21 (3.02%) Salesforce Analyst
13 19 (2.73%) CRM Developer
14 17 (2.44%) CRM Analyst
14 17 (2.44%) CRM Manager
15 16 (2.30%) Designer
15 16 (2.30%) Salesforce Business Analyst
Libraries, Frameworks & Software Standards
1 39 (5.60%) .NET
2 28 (4.02%) HTML
2 28 (4.02%) REST
3 26 (3.74%) Lightning Web Components
4 25 (3.59%) Web Services
5 20 (2.87%) SOAP
6 17 (2.44%) CSS
7 12 (1.72%) JSON
8 11 (1.58%) Middleware
8 11 (1.58%) RESTful
9 10 (1.44%) SAP Fiori
10 9 (1.29%) ASP.NET Web API
11 8 (1.15%) Visualforce
12 7 (1.01%) .NET Framework
12 7 (1.01%) ASP.NET
12 7 (1.01%) Node.js
12 7 (1.01%) React
13 6 (0.86%) EDI
13 6 (0.86%) XML
14 5 (0.72%) ADO
Miscellaneous
1 34 (4.89%) Product Ownership
2 30 (4.31%) Enterprise Software
2 30 (4.31%) Legacy Systems
3 24 (3.45%) Management Information System
4 19 (2.73%) Onboarding
5 17 (2.44%) Analytical Mindset
6 15 (2.16%) Cloud Native
7 14 (2.01%) Marketing Technology
8 11 (1.58%) Data Structures
8 11 (1.58%) Low-Code
8 11 (1.58%) Self-Motivation
9 10 (1.44%) Mobile App
10 9 (1.29%) Social Media
11 7 (1.01%) IVR
12 6 (0.86%) AI Agents
12 6 (0.86%) Data Protection Act
12 6 (0.86%) Greenfield Project
13 5 (0.72%) Linux Command Line
13 5 (0.72%) TM Forum
14 4 (0.57%) Virtual Team
Operating Systems
1 11 (1.58%) Windows
2 10 (1.44%) Windows 10
3 5 (0.72%) Linux
3 5 (0.72%) Windows Server
3 5 (0.72%) Windows Server 2012
3 5 (0.72%) Windows Server 2016
4 3 (0.43%) Android
4 3 (0.43%) Apple iOS
5 1 (0.14%) Mac OS X
5 1 (0.14%) Unix
5 1 (0.14%) Windows 7
Processes & Methodologies
1 188 (27.01%) Agile
2 128 (18.39%) Problem-Solving
3 115 (16.52%) Migration
4 111 (15.95%) Stakeholder Management
5 98 (14.08%) ERP
6 89 (12.79%) Stakeholder Engagement
7 88 (12.64%) Business Intelligence
8 76 (10.92%) Data Migration
9 73 (10.49%) Analytics
10 70 (10.06%) Project Management
11 66 (9.48%) Customer Service
12 60 (8.62%) DevOps
13 56 (8.05%) Roadmaps
14 54 (7.76%) Data Modelling
14 54 (7.76%) User Experience
15 51 (7.33%) Continuous Improvement
16 50 (7.18%) User Stories
17 49 (7.04%) Customer Engagement
17 49 (7.04%) Scrum
18 48 (6.90%) Decision-Making
Programming Languages
1 81 (11.64%) SQL
2 60 (8.62%) JavaScript
3 42 (6.03%) C#
4 23 (3.30%) Python
5 19 (2.73%) Apex Code
6 15 (2.16%) Java
7 12 (1.72%) ABAP
8 7 (1.01%) TypeScript
9 5 (0.72%) PHP
9 5 (0.72%) PowerShell
10 4 (0.57%) R
10 4 (0.57%) SOQL
11 3 (0.43%) SOSL
11 3 (0.43%) T-SQL
12 2 (0.29%) Go
13 1 (0.14%) Bash
13 1 (0.14%) PL/SQL
13 1 (0.14%) Scala
13 1 (0.14%) VB
13 1 (0.14%) VBA
Qualifications
1 66 (9.48%) Degree
2 40 (5.75%) Security Cleared
3 31 (4.45%) SC Cleared
4 23 (3.30%) Computer Science Degree
4 23 (3.30%) PMP
5 20 (2.87%) PMI Certification
6 15 (2.16%) Microsoft Certification
7 5 (0.72%) Azure Certification
8 4 (0.57%) Master's Degree
9 3 (0.43%) ACCA
9 3 (0.43%) CCA
9 3 (0.43%) CIMA
9 3 (0.43%) ISTQB
9 3 (0.43%) MCDST
9 3 (0.43%) MCP
9 3 (0.43%) MCPD
9 3 (0.43%) MCSD
9 3 (0.43%) Six Sigma Green Belt
10 2 (0.29%) CISSP
10 2 (0.29%) SAP Certification
Quality Assurance & Compliance
1 44 (6.32%) GDPR
2 34 (4.89%) QA
3 26 (3.74%) Accessibility
4 24 (3.45%) Data Quality
5 8 (1.15%) SLA
6 7 (1.01%) PMO
7 5 (0.72%) COBIT
8 4 (0.57%) ISO/IEC 27001
8 4 (0.57%) PCI DSS
9 3 (0.43%) California Consumer Privacy Act
9 3 (0.43%) NIST
10 2 (0.29%) Cyber Essentials
10 2 (0.29%) Cyber Essentials PLUS
10 2 (0.29%) GxP
10 2 (0.29%) HIPAA
10 2 (0.29%) WCAG
11 1 (0.14%) Actionable Recommendations
11 1 (0.14%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.14%) Sarbanes-Oxley
11 1 (0.14%) Software Quality Assurance
System Software
1 12 (1.72%) Active Directory
2 5 (0.72%) Hyper-V
2 5 (0.72%) Terminal Services
2 5 (0.72%) VMware Infrastructure
3 4 (0.57%) Docker
4 1 (0.14%) Virtual Desktop
4 1 (0.14%) Virtual Machines
Systems Management
1 6 (0.86%) Amdocs OSS
2 4 (0.57%) SCCM
3 3 (0.43%) Grafana
3 3 (0.43%) Kubernetes
4 2 (0.29%) Single Sign-On
4 2 (0.29%) Systems Management Server (SMS)
5 1 (0.14%) Computer Emergency Response Teams
5 1 (0.14%) Microsoft Intune
Vendors
1 208 (29.89%) Microsoft
2 188 (27.01%) Salesforce
3 54 (7.76%) SAP
4 28 (4.02%) ServiceNow
5 27 (3.88%) Oracle
6 25 (3.59%) Google
7 24 (3.45%) Adobe
8 13 (1.87%) Databricks
9 11 (1.58%) HubSpot
10 9 (1.29%) Workday
11 8 (1.15%) IFS
11 8 (1.15%) Salesforce Marketing Cloud
12 6 (0.86%) Amdocs
12 6 (0.86%) Ciena
12 6 (0.86%) Citrix
12 6 (0.86%) Ericsson
12 6 (0.86%) MuleSoft
12 6 (0.86%) NetCracker
12 6 (0.86%) Nokia
12 6 (0.86%) VMware