CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 19 November 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 103 134 117
Rank change year-on-year +31 -17 +9
Contract jobs citing CRM 811 587 847
As % of all contract jobs in England 2.67% 1.90% 2.16%
As % of the Processes & Methodologies category 2.96% 2.19% 2.43%
Number of daily rates quoted 476 368 567
10th Percentile £259 £313 £305
25th Percentile £400 £423 £419
Median daily rate (50th Percentile) £500 £530 £500
Median % change year-on-year -5.66% +6.00% -4.76%
75th Percentile £588 £638 £616
90th Percentile £669 £725 £700
UK median daily rate £500 £525 £513
% change year-on-year -4.76% +2.44% -2.38%
Number of hourly rates quoted 43 8 17
10th Percentile £14.00 £21.87 £16.18
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.00
Median % change year-on-year -48.87% +23.15% +27.93%
75th Percentile £31.18 £60.63 £33.75
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.00
% change year-on-year -40.87% +6.48% +27.93%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,423 26,780 34,861
As % of all contract IT jobs advertised in England 90.24% 86.85% 88.71%
Number of daily rates quoted 17,402 16,344 23,845
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,814 958 1,475
10th Percentile £14.81 £15.10 £14.45
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.25 £45.00
Median % change year-on-year -32.48% -17.22% +28.57%
75th Percentile £48.75 £65.00 £65.00
90th Percentile £68.75 £74.79 £77.50
UK median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +27.14%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 19 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 19 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 19 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +33 438 £513 -6.82% 821
South East +42 129 £525 - 467
Midlands -18 88 £447 -15.26% 237
North of England -20 82 £466 -16.10% 241
West Midlands -26 61 £450 -11.33% 149
North West -25 46 £425 -15.00% 150
Yorkshire -23 32 £475 -16.23% 76
East Midlands -4 25 £360 -34.55% 86
East of England -6 25 £475 +15.15% 104
South West -9 22 £506 -9.19% 100
North East -4 4 £444 -22.49% 15
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (5.92%) SharePoint
2 32 (3.95%) CMS
3 20 (2.47%) Confluence
4 7 (0.86%) Adobe Experience Manager
5 6 (0.74%) SugarCRM
6 5 (0.62%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 2 (0.25%) Apache Spark
8 2 (0.25%) Documentum
8 2 (0.25%) Headless CMS
8 2 (0.25%) Moodle
8 2 (0.25%) NetWeaver
9 1 (0.12%) Alfresco
9 1 (0.12%) Apache Solr
9 1 (0.12%) ArcGIS
9 1 (0.12%) Kentico
9 1 (0.12%) SAP EP
9 1 (0.12%) SAP Portal
Applications
1 56 (6.91%) Microsoft Excel
2 27 (3.33%) Microsoft Office
3 14 (1.73%) Microsoft PowerPoint
4 10 (1.23%) Microsoft Project
5 8 (0.99%) Chatbot
5 8 (0.99%) Spreadsheet
6 5 (0.62%) MS Visio
7 4 (0.49%) Adobe Illustrator
7 4 (0.49%) Photoshop
7 4 (0.49%) Sketch
8 3 (0.37%) InVision
8 3 (0.37%) OmniGraffle
8 3 (0.37%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) InDesign
9 1 (0.12%) SPSS
Business Applications
1 231 (28.48%) Dynamics CRM
2 69 (8.51%) Salesforce CRM
3 7 (0.86%) SAP ERP
3 7 (0.86%) SAP S/4HANA
4 6 (0.74%) NetSuite
5 5 (0.62%) Workday HCM
6 3 (0.37%) Oracle CRM
6 3 (0.37%) SAP CRM
6 3 (0.37%) SAP HR
6 3 (0.37%) SAP PSCD
6 3 (0.37%) Shopify
6 3 (0.37%) Sprinklr
7 2 (0.25%) Dynamics NAV
7 2 (0.25%) Eloqua
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Sage CRM
7 2 (0.25%) SAP CX
7 2 (0.25%) Workfront
8 1 (0.12%) Payment Gateway
8 1 (0.12%) Siebel CRM
Cloud Services
1 172 (21.21%) Dynamics 365
2 158 (19.48%) Azure
3 153 (18.87%) Power Platform
4 61 (7.52%) Power Automate
5 60 (7.40%) AWS
6 55 (6.78%) PowerApps
7 52 (6.41%) SaaS
8 48 (5.92%) Azure DevOps
9 36 (4.44%) Microsoft 365
10 27 (3.33%) Azure Logic Apps
11 23 (2.84%) Serverless
12 22 (2.71%) Salesforce Sales Cloud
13 21 (2.59%) GCP
14 17 (2.10%) Microsoft Copilot
15 15 (1.85%) Azure Data Factory
15 15 (1.85%) Azure Functions
15 15 (1.85%) Snowflake
16 13 (1.60%) Entra ID
17 11 (1.36%) PaaS
18 10 (1.23%) Google Analytics
Communications & Networking
1 11 (1.36%) DNS
1 11 (1.36%) TCP/IP
1 11 (1.36%) VPN
2 8 (0.99%) SMS
3 7 (0.86%) Firewall
4 6 (0.74%) Broadband
4 6 (0.74%) DHCP
5 5 (0.62%) Remote Desktop
6 4 (0.49%) HTTP
7 3 (0.37%) Internet
7 3 (0.37%) WebEx
8 2 (0.25%) Cisco ICM
8 2 (0.25%) Intranet
8 2 (0.25%) ISDN
8 2 (0.25%) PSTN
9 1 (0.12%) IP Telephony
9 1 (0.12%) LAN
9 1 (0.12%) SSL
9 1 (0.12%) VoIP
9 1 (0.12%) WAN
Database & Business Intelligence
1 87 (10.73%) Power BI
2 22 (2.71%) Tableau
3 18 (2.22%) SQL Server
4 17 (2.10%) Data Warehouse
5 14 (1.73%) Metadata
6 13 (1.60%) Data Lake
7 12 (1.48%) BigQuery
8 10 (1.23%) SQL Server Integration Services
9 8 (0.99%) SQL Server Reporting Services
10 6 (0.74%) Relational Database
11 5 (0.62%) Big Data
11 5 (0.62%) Crystal Reports
11 5 (0.62%) Delta Lake
11 5 (0.62%) MySQL
11 5 (0.62%) SAP BW
12 4 (0.49%) BusinessObjects Business Intelligence
12 4 (0.49%) GIS
12 4 (0.49%) Looker
12 4 (0.49%) NoSQL
12 4 (0.49%) Qlik Sense
Development Applications
1 49 (6.04%) JIRA
2 14 (1.73%) Git
3 4 (0.49%) ER Studio
3 4 (0.49%) ERwin
3 4 (0.49%) Jenkins
4 3 (0.37%) Axure RP
4 3 (0.37%) Balsamiq
4 3 (0.37%) Selenium
4 3 (0.37%) SQL Server Management Studio (SSMS)
4 3 (0.37%) Visual Studio
5 2 (0.25%) CircleCI
5 2 (0.25%) CocoaPods
5 2 (0.25%) Crashlytics
5 2 (0.25%) Eclipse
5 2 (0.25%) fastlane
5 2 (0.25%) MSBuild
5 2 (0.25%) Postman
5 2 (0.25%) SpecFlow
5 2 (0.25%) Team Foundation Server
5 2 (0.25%) Xcode
General
1 340 (41.92%) Social Skills
2 193 (23.80%) Finance
3 174 (21.45%) Marketing
4 140 (17.26%) Analytical Skills
5 64 (7.89%) Public Sector
6 56 (6.91%) Retail
7 46 (5.67%) Banking
8 36 (4.44%) Billing
9 32 (3.95%) Documentation Skills
10 31 (3.82%) Telecoms
11 30 (3.70%) Legal
12 19 (2.34%) Organisational Skills
13 17 (2.10%) French Language
14 15 (1.85%) Law
15 14 (1.73%) Inclusion and Diversity
16 12 (1.48%) Italian Language
16 12 (1.48%) Manufacturing
17 11 (1.36%) Advertising
17 11 (1.36%) Japanese Language
18 10 (1.23%) German Language
Job Titles
1 126 (15.54%) Analyst
2 98 (12.08%) Architect
3 85 (10.48%) Developer
4 70 (8.63%) Consultant
5 67 (8.26%) Business Analyst
6 58 (7.15%) Lead
7 52 (6.41%) Project Manager
7 52 (6.41%) Senior
8 41 (5.06%) Solutions Architect
9 30 (3.70%) Dynamics 365 Developer
10 29 (3.58%) Functional Consultant
11 27 (3.33%) Dynamics 365 Consultant
12 23 (2.84%) Data Analyst
12 23 (2.84%) Salesforce Architect
13 22 (2.71%) Administrator
13 22 (2.71%) Salesforce Analyst
14 19 (2.34%) CRM Manager
15 18 (2.22%) CRM Consultant
15 18 (2.22%) CRM Specialist
15 18 (2.22%) Marketing Manager
Libraries, Frameworks & Software Standards
1 52 (6.41%) .NET
2 35 (4.32%) REST
3 33 (4.07%) HTML
4 25 (3.08%) Lightning Web Components
5 21 (2.59%) JSON
5 21 (2.59%) SOAP
6 20 (2.47%) CSS
6 20 (2.47%) XML
7 15 (1.85%) Web Services
8 11 (1.36%) OAuth
8 11 (1.36%) RESTful
9 9 (1.11%) Middleware
9 9 (1.11%) Node.js
9 9 (1.11%) React
10 8 (0.99%) PySpark
11 7 (0.86%) ASP.NET Web API
11 7 (0.86%) SAP Fiori
11 7 (0.86%) Visualforce
12 6 (0.74%) AngularJS
12 6 (0.74%) OpenID
Miscellaneous
1 40 (4.93%) Product Ownership
2 34 (4.19%) Enterprise Software
3 31 (3.82%) Legacy Systems
4 28 (3.45%) Onboarding
5 23 (2.84%) Analytical Mindset
5 23 (2.84%) Management Information System
6 22 (2.71%) Mobile App
7 18 (2.22%) Data Structures
8 17 (2.10%) Marketing Technology
9 15 (1.85%) Social Media
10 14 (1.73%) Low-Code
10 14 (1.73%) Web Conferencing
11 13 (1.60%) Cloud Native
11 13 (1.60%) Self-Motivation
12 11 (1.36%) Data Protection Act
13 10 (1.23%) AI Agents
14 6 (0.74%) Virtual Team
15 5 (0.62%) e-Learning
15 5 (0.62%) Hybrid Cloud
15 5 (0.62%) IVR
Operating Systems
1 15 (1.85%) Windows
2 12 (1.48%) Windows 10
3 6 (0.74%) Windows Server
4 5 (0.62%) Apple iOS
4 5 (0.62%) Windows Server 2012
4 5 (0.62%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.25%) Unix
7 1 (0.12%) Linux
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 214 (26.39%) Agile
2 144 (17.76%) Problem-Solving
3 131 (16.15%) Stakeholder Management
4 125 (15.41%) Migration
5 124 (15.29%) ERP
6 113 (13.93%) Stakeholder Engagement
7 112 (13.81%) Business Intelligence
8 99 (12.21%) Analytics
9 93 (11.47%) DevOps
10 86 (10.60%) Customer Service
10 86 (10.60%) Data Migration
11 81 (9.99%) Data Modelling
12 73 (9.00%) User Experience
13 70 (8.63%) Project Management
14 68 (8.38%) Customer Engagement
15 67 (8.26%) Continuous Improvement
16 65 (8.01%) Roadmaps
17 59 (7.27%) Change Management
18 58 (7.15%) AI
19 53 (6.54%) User Stories
Programming Languages
1 97 (11.96%) SQL
2 77 (9.49%) JavaScript
3 52 (6.41%) C#
4 41 (5.06%) Python
5 18 (2.22%) Java
6 17 (2.10%) Apex Code
7 14 (1.73%) TypeScript
8 11 (1.36%) PHP
9 8 (0.99%) ABAP
10 5 (0.62%) SOQL
11 4 (0.49%) PowerShell
11 4 (0.49%) SOSL
12 3 (0.37%) R
13 2 (0.25%) Bash
13 2 (0.25%) Bicep
13 2 (0.25%) Go
13 2 (0.25%) Objective-C
13 2 (0.25%) PL/SQL
13 2 (0.25%) Swift
14 1 (0.12%) Ruby
Qualifications
1 76 (9.37%) Degree
2 49 (6.04%) Security Cleared
3 34 (4.19%) SC Cleared
4 24 (2.96%) Computer Science Degree
5 22 (2.71%) PMP
6 21 (2.59%) PMI Certification
7 19 (2.34%) Microsoft Certification
8 10 (1.23%) Azure Certification
9 7 (0.86%) MCP
10 5 (0.62%) Master's Degree
10 5 (0.62%) MCDST
11 4 (0.49%) CCA
11 4 (0.49%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
12 3 (0.37%) Six Sigma Green Belt
13 2 (0.25%) ISTQB
13 2 (0.25%) ITIL Certification
Quality Assurance & Compliance
1 59 (7.27%) GDPR
2 46 (5.67%) QA
3 40 (4.93%) Data Quality
4 33 (4.07%) Accessibility
5 9 (1.11%) California Consumer Privacy Act
6 8 (0.99%) SLA
7 5 (0.62%) COBIT
7 5 (0.62%) WCAG
8 4 (0.49%) PCI DSS
8 4 (0.49%) PMO
9 3 (0.37%) Actionable Recommendations
9 3 (0.37%) HIPAA
9 3 (0.37%) ISO/IEC 27001
9 3 (0.37%) NIST
10 2 (0.25%) Cyber Essentials
10 2 (0.25%) Cyber Essentials PLUS
10 2 (0.25%) ITGC
10 2 (0.25%) MiFID
11 1 (0.12%) EMIR
11 1 (0.12%) Sarbanes-Oxley
System Software
1 21 (2.59%) Active Directory
2 5 (0.62%) Hyper-V
2 5 (0.62%) Terminal Services
2 5 (0.62%) VMware Infrastructure
3 4 (0.49%) Docker
4 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.86%) Terraform
2 6 (0.74%) SCCM
3 5 (0.62%) Single Sign-On
4 3 (0.37%) Grafana
4 3 (0.37%) Kubernetes
4 3 (0.37%) Systems Management Server (SMS)
5 2 (0.25%) Cisco UCCE
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Computer Emergency Response Teams
6 1 (0.12%) EMC NetWorker
6 1 (0.12%) Kibana
6 1 (0.12%) Microsoft Intune
Vendors
1 234 (28.85%) Microsoft
2 226 (27.87%) Salesforce
3 51 (6.29%) SAP
4 32 (3.95%) HubSpot
4 32 (3.95%) ServiceNow
5 29 (3.58%) Google
6 27 (3.33%) Oracle
7 23 (2.84%) Adobe
8 21 (2.59%) Databricks
9 13 (1.60%) Salesforce Marketing Cloud
10 9 (1.11%) Genesys
10 9 (1.11%) Workday
11 8 (0.99%) IFS
12 7 (0.86%) MuleSoft
13 6 (0.74%) Avaya
13 6 (0.74%) Citrix
13 6 (0.74%) OneTrust
13 6 (0.74%) VMware
14 5 (0.62%) Mitel
14 5 (0.62%) Siebel