CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 16 September 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 102 109 131
Rank change year-on-year +7 +22 +3
Contract jobs citing CRM 1,159 696 606
As % of all contract jobs in England 2.51% 2.51% 1.85%
As % of the Processes & Methodologies category 2.97% 2.76% 2.15%
Number of daily rates quoted 700 420 377
10th Percentile £310 £230 £313
25th Percentile £412 £362 £420
Median daily rate (50th Percentile) £523 £500 £501
Median % change year-on-year +4.50% -0.10% -2.34%
75th Percentile £625 £600 £620
90th Percentile £700 £675 £690
UK median daily rate £525 £500 £500
% change year-on-year +5.00% - -4.76%
Number of hourly rates quoted 57 30 9
10th Percentile £13.08 £14.73 £23.33
25th Percentile £13.39 £14.75 £26.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £18.59 £28.39 £36.50
90th Percentile £28.89 £37.05 £137.50
UK median hourly rate £14.85 £17.00 £29.00
% change year-on-year -12.65% -41.38% +58.34%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,062 25,238 28,145
As % of all contract IT jobs advertised in England 84.72% 90.90% 86.09%
Number of daily rates quoted 23,917 16,041 17,545
10th Percentile £325 £300 £313
25th Percentile £425 £405 £423
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,725 1,497 1,306
10th Percentile £14.00 £14.38 £14.92
25th Percentile £17.85 £17.87 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -1.91%
75th Percentile £68.00 £49.75 £66.50
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +1.18%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 16 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 16 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -6 596 £525 +5.00% 2,350
South East -25 163 £580 +18.97% 572
Midlands +18 151 £465 +3.33% 326
North of England -18 132 £511 +13.99% 442
West Midlands +4 112 £463 - 195
North West -1 90 £513 +20.59% 262
East of England +27 73 £450 -10.89% 166
South West -33 38 £410 -3.53% 137
East Midlands +5 36 £490 +36.49% 131
North East -20 22 £523 +19.43% 42
Yorkshire -45 22 £480 -4.00% 141
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (4.06%) CMS
2 33 (2.85%) Confluence
3 32 (2.76%) SharePoint
4 11 (0.95%) Microsoft Exchange
5 10 (0.86%) Adobe Experience Manager
6 9 (0.78%) SAS
7 8 (0.69%) NetWeaver
8 6 (0.52%) Oracle Workflow
8 6 (0.52%) SAP EP
8 6 (0.52%) Sitecore CMS
9 4 (0.35%) Apache Airflow
10 3 (0.26%) Kentico
10 3 (0.26%) TIBCO ActiveMatrix
10 3 (0.26%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.086%) Ethereum
12 1 (0.086%) Hyperledger
12 1 (0.086%) Mendix
Applications
1 51 (4.40%) Microsoft Excel
2 43 (3.71%) Microsoft Office
3 11 (0.95%) Spreadsheet
4 10 (0.86%) AutoCAD
4 10 (0.86%) Chatbot
5 8 (0.69%) Microsoft PowerPoint
5 8 (0.69%) Revit
6 5 (0.43%) MS Visio
6 5 (0.43%) SPSS
7 2 (0.17%) Microsoft Project
7 2 (0.17%) Notion
7 2 (0.17%) Photoshop
8 1 (0.086%) Adobe Creative Suite
8 1 (0.086%) Adobe Illustrator
8 1 (0.086%) InDesign
8 1 (0.086%) PlantUML
Business Applications
1 300 (25.88%) Dynamics CRM
2 58 (5.00%) Salesforce CRM
3 19 (1.64%) NetSuite
3 19 (1.64%) SAP CRM
4 17 (1.47%) SAP S/4HANA
5 16 (1.38%) Siebel CRM
6 10 (0.86%) SAP PSCD
7 9 (0.78%) SAP ERP
7 9 (0.78%) Temenos T24
8 8 (0.69%) Payment Gateway
8 8 (0.69%) Shopify
9 6 (0.52%) Finacle
10 5 (0.43%) Adobe Campaign
10 5 (0.43%) Dynamics NAV
10 5 (0.43%) Magento
10 5 (0.43%) Oracle Payables
10 5 (0.43%) Raiser’s Edge
10 5 (0.43%) Sage X3
11 4 (0.35%) FLEXCUBE
11 4 (0.35%) SAP CX
Cloud Services
1 244 (21.05%) Azure
2 230 (19.84%) Dynamics 365
3 155 (13.37%) Power Platform
4 98 (8.46%) AWS
5 93 (8.02%) Azure DevOps
6 84 (7.25%) Power Automate
7 66 (5.69%) SaaS
8 60 (5.18%) PowerApps
9 48 (4.14%) GCP
10 46 (3.97%) Serverless
11 42 (3.62%) Microsoft 365
12 38 (3.28%) Salesforce Service Cloud
13 36 (3.11%) Azure Functions
14 32 (2.76%) Salesforce Sales Cloud
15 24 (2.07%) Snowflake
16 20 (1.73%) Azure Service Bus
16 20 (1.73%) GitHub
16 20 (1.73%) Microsoft Copilot
17 16 (1.38%) Entra ID
17 16 (1.38%) GitHub Actions
Communications & Networking
1 13 (1.12%) SMS
2 7 (0.60%) Firewall
2 7 (0.60%) Wi-Fi
3 5 (0.43%) NAS
3 5 (0.43%) WAN
4 3 (0.26%) Broadband
4 3 (0.26%) SD-WAN
5 2 (0.17%) ADSL
5 2 (0.17%) Ethernet
5 2 (0.17%) Internet
5 2 (0.17%) MPLS
5 2 (0.17%) PSTN
5 2 (0.17%) Remote Desktop
5 2 (0.17%) SSL
6 1 (0.086%) CTI
6 1 (0.086%) HTTP
6 1 (0.086%) SMTP
6 1 (0.086%) TCP/IP
6 1 (0.086%) Unified Communications
6 1 (0.086%) WebEx
Database & Business Intelligence
1 72 (6.21%) Power BI
2 46 (3.97%) SQL Server
3 26 (2.24%) Data Warehouse
4 21 (1.81%) Data Lake
5 15 (1.29%) BigQuery
6 13 (1.12%) Tableau
7 11 (0.95%) SQL Server Reporting Services
8 10 (0.86%) PostgreSQL
8 10 (0.86%) Siebel EIM
9 9 (0.78%) Snowflake Schema
10 8 (0.69%) Amazon Redshift
11 7 (0.60%) SAP BW
12 6 (0.52%) GIS
12 6 (0.52%) Metadata
12 6 (0.52%) Oracle Database
12 6 (0.52%) Relational Database
12 6 (0.52%) SAP HANA
13 5 (0.43%) DynamoDB
13 5 (0.43%) Looker
13 5 (0.43%) SQL Server Integration Services
Development Applications
1 82 (7.08%) JIRA
2 26 (2.24%) Git
3 20 (1.73%) Selenium
4 17 (1.47%) Postman
5 12 (1.04%) Cucumber
6 11 (0.95%) Cypress.io
6 11 (0.95%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 5 (0.43%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.086%) Eclipse
11 1 (0.086%) Octopus Deploy
11 1 (0.086%) REST Assured
General
1 428 (36.93%) Social Skills
2 284 (24.50%) Finance
3 231 (19.93%) Marketing
4 129 (11.13%) Analytical Skills
5 123 (10.61%) Retail
6 101 (8.71%) Public Sector
7 90 (7.77%) Banking
8 58 (5.00%) Organisational Skills
9 49 (4.23%) Billing
10 46 (3.97%) Inclusion and Diversity
11 43 (3.71%) Telecoms
12 39 (3.36%) Manufacturing
13 35 (3.02%) Influencing Skills
14 34 (2.93%) Documentation Skills
15 26 (2.24%) Legal
16 24 (2.07%) Automotive
17 23 (1.98%) Presentation Skills
18 19 (1.64%) Local Government
19 12 (1.04%) Back Office
20 11 (0.95%) Law
Job Titles
1 197 (17.00%) Analyst
2 174 (15.01%) Architect
3 139 (11.99%) Developer
4 109 (9.40%) Lead
5 102 (8.80%) Business Analyst
6 89 (7.68%) Senior
7 80 (6.90%) Consultant
8 69 (5.95%) Solutions Architect
9 57 (4.92%) Project Manager
10 50 (4.31%) CRM Manager
11 43 (3.71%) Dynamics 365 Developer
12 42 (3.62%) Administrator
13 37 (3.19%) Enterprise Architect
14 29 (2.50%) CRM Analyst
14 29 (2.50%) Data Analyst
14 29 (2.50%) Dynamics 365 Consultant
14 29 (2.50%) Salesforce Analyst
14 29 (2.50%) Salesforce Architect
14 29 (2.50%) Salesforce Developer
15 27 (2.33%) Senior Analyst
Libraries, Frameworks & Software Standards
1 71 (6.13%) REST
2 54 (4.66%) .NET
3 47 (4.06%) Middleware
4 35 (3.02%) HTML
4 35 (3.02%) JSON
5 33 (2.85%) SOAP
6 30 (2.59%) CSS
7 28 (2.42%) XML
8 24 (2.07%) Kafka
9 17 (1.47%) Lightning Web Components
9 17 (1.47%) SAP Fiori
9 17 (1.47%) SAP PI
9 17 (1.47%) Terraform
9 17 (1.47%) XSLT
10 16 (1.38%) SAPUI5
11 15 (1.29%) HTML5 Canvas
12 14 (1.21%) ASP.NET Web API
12 14 (1.21%) React
13 13 (1.12%) Gherkin
13 13 (1.12%) Node.js
Miscellaneous
1 66 (5.69%) Onboarding
2 53 (4.57%) Enterprise Software
2 53 (4.57%) Product Ownership
3 45 (3.88%) Legacy Systems
4 37 (3.19%) Marketing Technology
5 32 (2.76%) Management Information System
6 27 (2.33%) Cloud Native
6 27 (2.33%) Self-Motivation
7 23 (1.98%) Data Structures
8 22 (1.90%) Social Media
9 21 (1.81%) IVR
10 19 (1.64%) Data Protection Act
11 17 (1.47%) AI Agents
12 14 (1.21%) Virtual Team
13 13 (1.12%) Video\Live Streaming
14 12 (1.04%) Mobile App
15 11 (0.95%) Taxonomies
16 10 (0.86%) Greenfield Project
16 10 (0.86%) Low-Code
17 9 (0.78%) Distributed Systems
Operating Systems
1 16 (1.38%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.69%) Android
3 8 (0.69%) Unix
4 6 (0.52%) Mac OS
5 3 (0.26%) Windows Server
6 2 (0.17%) HPUX
6 2 (0.17%) Linux
6 2 (0.17%) Windows 10
Processes & Methodologies
1 339 (29.25%) Stakeholder Management
2 276 (23.81%) Agile
3 205 (17.69%) Problem-Solving
4 166 (14.32%) ERP
5 159 (13.72%) Migration
6 156 (13.46%) Analytics
7 147 (12.68%) Roadmaps
8 140 (12.08%) Customer Service
9 131 (11.30%) Stakeholder Engagement
10 127 (10.96%) DevOps
11 124 (10.70%) AI
12 115 (9.92%) Data Modelling
13 104 (8.97%) Decision-Making
14 103 (8.89%) CI/CD
15 97 (8.37%) Data Migration
16 90 (7.77%) Customer Engagement
17 89 (7.68%) Business Intelligence
17 89 (7.68%) User Acceptance Testing
18 80 (6.90%) Customer Experience
18 80 (6.90%) Workshop Facilitation
Programming Languages
1 147 (12.68%) SQL
2 102 (8.80%) JavaScript
3 76 (6.56%) C#
4 47 (4.06%) Python
5 26 (2.24%) ABAP
5 26 (2.24%) Java
6 22 (1.90%) TypeScript
7 18 (1.55%) Apex Code
8 9 (0.78%) PL/SQL
9 7 (0.60%) T-SQL
10 6 (0.52%) Data Analysis Expressions
10 6 (0.52%) PowerShell
11 4 (0.35%) Korn
12 3 (0.26%) R
13 2 (0.17%) Bicep
13 2 (0.17%) Groovy
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.086%) DAML
14 1 (0.086%) Solidity
Qualifications
1 111 (9.58%) Security Cleared
2 81 (6.99%) SC Cleared
3 80 (6.90%) Degree
4 37 (3.19%) Microsoft Certification
5 18 (1.55%) Computer Science Degree
5 18 (1.55%) PMP
6 15 (1.29%) PMI Certification
7 13 (1.12%) A+ Certification
7 13 (1.12%) CCNA
7 13 (1.12%) Cisco Certification
7 13 (1.12%) MCSA
8 12 (1.04%) ISTQB
9 11 (0.95%) BPSS Clearance
10 9 (0.78%) Azure Certification
10 9 (0.78%) DV Cleared
11 6 (0.52%) TOGAF Certification
12 5 (0.43%) IIBA
13 4 (0.35%) CBAP
13 4 (0.35%) DBS Check
13 4 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 90 (7.77%) Data Quality
2 81 (6.99%) GDPR
3 74 (6.38%) QA
4 24 (2.07%) Accessibility
5 22 (1.90%) PMO
6 20 (1.73%) WCAG
7 15 (1.29%) SLA
8 7 (0.60%) ISO 20022
9 6 (0.52%) Actionable Recommendations
9 6 (0.52%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.35%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.086%) California Consumer Privacy Act
14 1 (0.086%) SOC 2
14 1 (0.086%) Software Quality Assurance
System Software
1 17 (1.47%) Active Directory
2 4 (0.35%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.69%) Systems Management Server (SMS)
2 5 (0.43%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.086%) Autotask
5 1 (0.086%) HP ALM
Vendors
1 339 (29.25%) Microsoft
2 286 (24.68%) Salesforce
3 97 (8.37%) SAP
4 57 (4.92%) Oracle
5 52 (4.49%) ServiceNow
6 41 (3.54%) Adobe
7 32 (2.76%) Databricks
7 32 (2.76%) MuleSoft
8 26 (2.24%) Braze
8 26 (2.24%) Salesforce Marketing Cloud
9 23 (1.98%) Google
10 22 (1.90%) Siebel
11 21 (1.81%) HubSpot
12 10 (0.86%) Workday
13 8 (0.69%) Autodesk
13 8 (0.69%) Conga
13 8 (0.69%) DocuSign
13 8 (0.69%) Meraki
14 7 (0.60%) ION Trading
14 7 (0.60%) Sitecore