CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 9 October 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Oct 2026
Same period 2025 Same period 2024
Rank 103 108 140
Rank change year-on-year +5 +32 -26
Contract jobs citing CRM 1,184 710 579
As % of all contract jobs in England 2.56% 2.53% 1.79%
As % of the Processes & Methodologies category 3.02% 2.78% 2.07%
Number of daily rates quoted 696 416 358
10th Percentile £306 £234 £325
25th Percentile £408 £363 £425
Median daily rate (50th Percentile) £525 £500 £530
Median % change year-on-year +5.00% -5.66% +3.92%
75th Percentile £625 £588 £630
90th Percentile £713 £663 £700
UK median daily rate £525 £488 £525
% change year-on-year +7.69% -7.14% -
Number of hourly rates quoted 69 30 9
10th Percentile £12.71 £14.73 £23.33
25th Percentile £13.39 £14.75 £27.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +64.71%
75th Percentile £17.50 £27.48 £36.50
90th Percentile £28.44 £37.05 £137.50
UK median hourly rate £14.85 £17.00 £30.00
% change year-on-year -12.65% -43.33% +41.18%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,199 25,531 28,009
As % of all contract IT jobs advertised in England 84.82% 90.87% 86.48%
Number of daily rates quoted 23,678 16,181 17,100
10th Percentile £325 £294 £313
25th Percentile £425 £404 £419
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,975 1,587 1,157
10th Percentile £13.69 £14.50 £15.00
25th Percentile £17.36 £17.79 £20.19
Median hourly rate £40.00 £25.15 £42.50
Median % change year-on-year +59.05% -40.82% -4.49%
75th Percentile £67.47 £45.00 £66.61
90th Percentile £78.75 £67.25 £74.92
UK median hourly rate £37.50 £25.15 £40.00
% change year-on-year +49.11% -37.13% -8.31%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 9 October 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 9 October 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 9 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +2 608 £525 +5.00% 2,541
Midlands +21 168 £478 +6.22% 304
South East -27 161 £580 +13.17% 575
North of England -10 135 £513 +14.27% 467
West Midlands +15 123 £463 - 190
North West -5 93 £510 +19.88% 292
East of England +8 57 £190 -61.22% 177
East Midlands +1 43 £538 +49.31% 114
South West -16 41 £335 -21.18% 117
Yorkshire -35 22 £543 +14.21% 134
North East -23 20 £523 +19.43% 42
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (3.89%) CMS
2 36 (3.04%) Confluence
3 30 (2.53%) SharePoint
4 11 (0.93%) Adobe Experience Manager
4 11 (0.93%) Microsoft Exchange
5 9 (0.76%) SAS
6 8 (0.68%) Apache Airflow
7 7 (0.59%) NetWeaver
8 6 (0.51%) Oracle Workflow
8 6 (0.51%) Sitecore CMS
9 5 (0.42%) SAP EP
10 3 (0.25%) Kentico
10 3 (0.25%) TIBCO ActiveMatrix
10 3 (0.25%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.084%) Ethereum
12 1 (0.084%) Hyperledger
12 1 (0.084%) Mendix
Applications
1 72 (6.08%) Microsoft Excel
2 48 (4.05%) Microsoft Office
3 21 (1.77%) Microsoft PowerPoint
4 11 (0.93%) Spreadsheet
5 10 (0.84%) Chatbot
6 9 (0.76%) AutoCAD
7 8 (0.68%) MS Visio
8 7 (0.59%) Revit
9 5 (0.42%) SPSS
10 3 (0.25%) Photoshop
11 2 (0.17%) Adobe Illustrator
11 2 (0.17%) Notion
12 1 (0.084%) Adobe Creative Suite
12 1 (0.084%) InDesign
12 1 (0.084%) PlantUML
Business Applications
1 313 (26.44%) Dynamics CRM
2 58 (4.90%) Salesforce CRM
3 25 (2.11%) SAP S/4HANA
4 20 (1.69%) SAP CRM
5 17 (1.44%) NetSuite
5 17 (1.44%) Siebel CRM
6 11 (0.93%) Temenos T24
7 10 (0.84%) SAP ERP
8 9 (0.76%) Payment Gateway
8 9 (0.76%) SAP PSCD
9 8 (0.68%) Shopify
10 6 (0.51%) Adobe Campaign
10 6 (0.51%) Finacle
10 6 (0.51%) Raiser’s Edge
10 6 (0.51%) Workfront
11 5 (0.42%) Dynamics NAV
11 5 (0.42%) Magento
11 5 (0.42%) Sage X3
12 4 (0.34%) FLEXCUBE
12 4 (0.34%) NEC Housing
Cloud Services
1 242 (20.44%) Azure
2 230 (19.43%) Dynamics 365
3 152 (12.84%) Power Platform
4 97 (8.19%) Azure DevOps
5 96 (8.11%) AWS
6 84 (7.09%) Power Automate
7 75 (6.33%) SaaS
8 60 (5.07%) PowerApps
9 54 (4.56%) GCP
10 48 (4.05%) Serverless
11 40 (3.38%) Microsoft 365
12 37 (3.13%) Azure Functions
13 33 (2.79%) Salesforce Service Cloud
14 30 (2.53%) Snowflake
15 27 (2.28%) Salesforce Sales Cloud
16 25 (2.11%) GitHub
17 19 (1.60%) Azure Service Bus
17 19 (1.60%) Microsoft Copilot
18 18 (1.52%) dbt
18 18 (1.52%) GitHub Actions
Communications & Networking
1 14 (1.18%) SMS
2 7 (0.59%) Wi-Fi
3 6 (0.51%) Firewall
4 5 (0.42%) NAS
4 5 (0.42%) WAN
5 4 (0.34%) Broadband
6 3 (0.25%) Internet
6 3 (0.25%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) HTTP
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.084%) Network Security
8 1 (0.084%) PBX
8 1 (0.084%) WebEx
Database & Business Intelligence
1 69 (5.83%) Power BI
2 46 (3.89%) SQL Server
3 28 (2.36%) Data Warehouse
4 22 (1.86%) Data Lake
5 18 (1.52%) BigQuery
6 15 (1.27%) Tableau
7 11 (0.93%) SQL Server Reporting Services
8 10 (0.84%) Amazon Redshift
8 10 (0.84%) SAP BW
8 10 (0.84%) Siebel EIM
9 9 (0.76%) SAP HANA
9 9 (0.76%) Snowflake Schema
10 8 (0.68%) GIS
11 7 (0.59%) DynamoDB
11 7 (0.59%) Oracle Database
11 7 (0.59%) SQL Server Integration Services
12 6 (0.51%) Looker
13 5 (0.42%) Azure SQL Database
13 5 (0.42%) PostgreSQL
13 5 (0.42%) Relational Database
Development Applications
1 80 (6.76%) JIRA
2 23 (1.94%) Git
2 23 (1.94%) Selenium
3 21 (1.77%) Postman
4 14 (1.18%) Cypress.io
5 13 (1.10%) Cucumber
6 12 (1.01%) WebDriver
7 7 (0.59%) Jenkins
7 7 (0.59%) SpecFlow
8 6 (0.51%) Visual Studio
9 3 (0.25%) Protractor
9 3 (0.25%) SQL Server Management Studio (SSMS)
9 3 (0.25%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.084%) Eclipse
11 1 (0.084%) Octopus Deploy
11 1 (0.084%) REST Assured
General
1 449 (37.92%) Social Skills
2 291 (24.58%) Finance
3 244 (20.61%) Marketing
4 139 (11.74%) Analytical Skills
5 132 (11.15%) Retail
6 102 (8.61%) Public Sector
7 97 (8.19%) Banking
8 65 (5.49%) Organisational Skills
9 47 (3.97%) Billing
10 45 (3.80%) Inclusion and Diversity
11 44 (3.72%) Manufacturing
12 42 (3.55%) Telecoms
13 41 (3.46%) Influencing Skills
14 31 (2.62%) Documentation Skills
15 27 (2.28%) Presentation Skills
16 26 (2.20%) Legal
17 17 (1.44%) Automotive
17 17 (1.44%) Local Government
18 14 (1.18%) Back Office
19 13 (1.10%) Pharmaceutical
Job Titles
1 199 (16.81%) Analyst
2 180 (15.20%) Architect
3 139 (11.74%) Developer
4 110 (9.29%) Lead
5 107 (9.04%) Business Analyst
6 86 (7.26%) Senior
7 79 (6.67%) Consultant
8 66 (5.57%) Solutions Architect
9 55 (4.65%) Administrator
10 54 (4.56%) Project Manager
11 51 (4.31%) CRM Manager
12 45 (3.80%) Enterprise Architect
13 43 (3.63%) Dynamics 365 Developer
14 32 (2.70%) Data Analyst
15 31 (2.62%) Salesforce Architect
16 30 (2.53%) Data Engineer
17 29 (2.45%) Dynamics 365 Architect
17 29 (2.45%) Dynamics 365 Consultant
18 28 (2.36%) CRM Analyst
18 28 (2.36%) Salesforce Analyst
Libraries, Frameworks & Software Standards
1 81 (6.84%) REST
2 58 (4.90%) .NET
3 46 (3.89%) Middleware
4 37 (3.13%) SOAP
5 35 (2.96%) HTML
6 34 (2.87%) JSON
7 29 (2.45%) CSS
7 29 (2.45%) XML
8 21 (1.77%) Kafka
9 18 (1.52%) Lightning Web Components
9 18 (1.52%) SAP Fiori
9 18 (1.52%) SAP PI
10 17 (1.44%) SAPUI5
10 17 (1.44%) XSLT
11 16 (1.35%) .NET Framework
11 16 (1.35%) HTML5 Canvas
12 15 (1.27%) ASP.NET Web API
12 15 (1.27%) Terraform
13 14 (1.18%) React
13 14 (1.18%) RESTful
Miscellaneous
1 71 (6.00%) Onboarding
2 58 (4.90%) Enterprise Software
3 53 (4.48%) Product Ownership
4 40 (3.38%) Legacy Systems
4 40 (3.38%) Marketing Technology
5 38 (3.21%) Management Information System
6 30 (2.53%) Cloud Native
7 25 (2.11%) Data Structures
7 25 (2.11%) IVR
7 25 (2.11%) Social Media
8 21 (1.77%) Self-Motivation
9 20 (1.69%) AI Agents
10 18 (1.52%) Data Protection Act
11 15 (1.27%) Mobile App
12 13 (1.10%) Low-Code
12 13 (1.10%) Video\Live Streaming
13 12 (1.01%) Greenfield Project
13 12 (1.01%) Virtual Team
14 11 (0.93%) Analytical Mindset
14 11 (0.93%) Taxonomies
Operating Systems
1 15 (1.27%) Windows
2 9 (0.76%) Apple iOS
3 8 (0.68%) Android
3 8 (0.68%) Unix
4 6 (0.51%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 363 (30.66%) Stakeholder Management
2 283 (23.90%) Agile
3 214 (18.07%) Problem-Solving
4 168 (14.19%) Analytics
5 161 (13.60%) ERP
5 161 (13.60%) Migration
6 156 (13.18%) Customer Service
7 154 (13.01%) Roadmaps
8 142 (11.99%) AI
9 131 (11.06%) DevOps
10 126 (10.64%) Stakeholder Engagement
11 113 (9.54%) Data Modelling
12 109 (9.21%) Decision-Making
13 107 (9.04%) CI/CD
14 101 (8.53%) User Acceptance Testing
15 98 (8.28%) Customer Engagement
16 95 (8.02%) Data Migration
17 91 (7.69%) Business Intelligence
18 88 (7.43%) Continuous Improvement
19 87 (7.35%) Customer Experience
Programming Languages
1 148 (12.50%) SQL
2 100 (8.45%) JavaScript
3 79 (6.67%) C#
4 56 (4.73%) Python
5 26 (2.20%) Java
5 26 (2.20%) TypeScript
6 25 (2.11%) ABAP
7 19 (1.60%) Apex Code
8 10 (0.84%) PL/SQL
9 6 (0.51%) T-SQL
10 5 (0.42%) Data Analysis Expressions
11 4 (0.34%) Korn
12 3 (0.25%) Bicep
12 3 (0.25%) R
13 2 (0.17%) Groovy
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.084%) Go
14 1 (0.084%) PowerShell
14 1 (0.084%) Rust
Qualifications
1 111 (9.38%) Security Cleared
2 87 (7.35%) Degree
3 80 (6.76%) SC Cleared
4 39 (3.29%) Microsoft Certification
5 20 (1.69%) Computer Science Degree
6 18 (1.52%) PMP
7 16 (1.35%) PMI Certification
8 15 (1.27%) ISTQB
9 13 (1.10%) A+ Certification
9 13 (1.10%) BPSS Clearance
9 13 (1.10%) CCNA
9 13 (1.10%) Cisco Certification
9 13 (1.10%) MCSA
10 9 (0.76%) DBS Check
10 9 (0.76%) DV Cleared
11 8 (0.68%) Azure Certification
12 7 (0.59%) TOGAF Certification
13 6 (0.51%) Master's Degree
14 5 (0.42%) CBAP
15 4 (0.34%) IIBA
Quality Assurance & Compliance
1 96 (8.11%) Data Quality
2 84 (7.09%) GDPR
3 77 (6.50%) QA
4 28 (2.36%) Accessibility
5 21 (1.77%) WCAG
6 16 (1.35%) PMO
7 13 (1.10%) SLA
8 7 (0.59%) ISO 20022
9 6 (0.51%) Actionable Recommendations
9 6 (0.51%) SEPA
10 4 (0.34%) PCI DSS
10 4 (0.34%) Transfer of Undertakings (Protection of Employment)
11 3 (0.25%) ISO/IEC 27001
12 2 (0.17%) GRC
12 2 (0.17%) IFRS
12 2 (0.17%) NIST
12 2 (0.17%) PERC
12 2 (0.17%) Sarbanes-Oxley
13 1 (0.084%) SOC 2
13 1 (0.084%) Software Quality Assurance
System Software
1 16 (1.35%) Active Directory
2 5 (0.42%) Docker
3 3 (0.25%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.68%) Systems Management Server (SMS)
2 6 (0.51%) Kubernetes
3 3 (0.25%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.084%) Autotask
5 1 (0.084%) Grafana
5 1 (0.084%) HP ALM
Vendors
1 366 (30.91%) Microsoft
2 282 (23.82%) Salesforce
3 103 (8.70%) SAP
4 61 (5.15%) Oracle
5 51 (4.31%) ServiceNow
6 44 (3.72%) Adobe
7 29 (2.45%) MuleSoft
8 28 (2.36%) Google
9 27 (2.28%) Databricks
10 24 (2.03%) Braze
11 23 (1.94%) Salesforce Marketing Cloud
12 21 (1.77%) HubSpot
13 20 (1.69%) Siebel
14 10 (0.84%) Workday
15 9 (0.76%) Marketo
16 8 (0.68%) Cisco
16 8 (0.68%) Meraki
16 8 (0.68%) Temenos
17 7 (0.59%) Autodesk
17 7 (0.59%) Genesys