CRM Contracts in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring CRM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited CRM over the 6 months leading up to 5 July 2025, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 115 106 143
Rank change year-on-year -9 +37 -20
Contract jobs citing CRM 615 765 897
As % of all contract jobs advertised in England 2.32% 2.05% 1.87%
As % of the Processes & Methodologies category 2.55% 2.40% 2.08%
Number of daily rates quoted 399 500 648
10th Percentile £250 £313 £375
25th Percentile £385 £413 £450
Median daily rate (50th Percentile) £500 £513 £525
Median % change year-on-year -2.44% -2.38% -
75th Percentile £600 £616 £640
90th Percentile £675 £676 £750
UK median daily rate £500 £511 £525
% change year-on-year -2.06% -2.76% -2.33%
Number of hourly rates quoted 21 15 19
10th Percentile - - £12.50
25th Percentile £14.75 £13.00 £15.11
Median hourly rate £26.50 £24.43 £20.00
Median % change year-on-year +8.47% +22.15% +21.21%
75th Percentile £34.68 £31.00 £27.25
90th Percentile £47.50 £36.30 £44.00
UK median hourly rate £26.50 £14.34 £20.00
% change year-on-year +84.80% -28.30% +21.21%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 24,122 31,895 43,079
As % of all contract IT jobs advertised in England 90.96% 85.58% 89.80%
Number of daily rates quoted 15,512 20,709 30,160
10th Percentile £300 £306 £325
25th Percentile £406 £413 £445
Median daily rate (50th Percentile) £515 £525 £550
Median % change year-on-year -1.90% -4.55% -
75th Percentile £638 £650 £675
90th Percentile £750 £750 £775
UK median daily rate £505 £525 £550
% change year-on-year -3.81% -4.55% +0.92%
Number of hourly rates quoted 1,206 2,293 1,566
10th Percentile £14.20 £12.79 £12.00
25th Percentile £17.87 £16.12 £16.70
Median hourly rate £25.15 £38.12 £37.50
Median % change year-on-year -34.02% +1.65% +46.03%
75th Percentile £54.94 £62.00 £65.00
90th Percentile £72.00 £73.10 £76.38
UK median hourly rate £25.15 £38.00 £37.34
% change year-on-year -33.82% +1.77% +43.62%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a proportion of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing CRM in England.

Daily rate trend for CRM in England

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 5 July 2025.

Daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing CRM in England.

Hourly rate trend for CRM in England

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 5 July 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +16 355 £506 -3.30% 3,633
South East +14 92 £488 -2.50% 958
North of England -28 71 £470 -6.00% 929
North West -12 49 £465 -7.00% 535
Midlands -10 44 £463 -10.41% 556
West Midlands -15 32 £495 -4.12% 333
South West -9 22 £425 -19.05% 320
Yorkshire -19 18 £550 +12.82% 319
East Midlands +4 10 £375 -25.00% 219
East of England +1 5 £500 +17.65% 384
North East -2 4 £444 -16.67% 81
CRM
UK

CRM
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (5.53%) SharePoint
2 22 (3.58%) CMS
3 12 (1.95%) Confluence
4 8 (1.30%) IBM Domino
5 7 (1.14%) NetWeaver
5 7 (1.14%) SAP EP
6 5 (0.81%) Microsoft Exchange
7 3 (0.49%) Drupal
7 3 (0.49%) WordPress
8 2 (0.33%) Adobe Experience Manager
8 2 (0.33%) Camunda
8 2 (0.33%) govService
8 2 (0.33%) Sitecore CMS
9 1 (0.16%) Headless CMS
9 1 (0.16%) SAS
9 1 (0.16%) Umbraco
Applications
1 35 (5.69%) Microsoft Excel
2 23 (3.74%) Microsoft Office
3 11 (1.79%) Microsoft PowerPoint
4 9 (1.46%) Chatbot
5 6 (0.98%) Microsoft Project
6 5 (0.81%) MS Visio
7 4 (0.65%) Adobe Illustrator
7 4 (0.65%) Photoshop
8 3 (0.49%) Sketch
8 3 (0.49%) Spreadsheet
8 3 (0.49%) Trello
9 2 (0.33%) InVision
9 2 (0.33%) OmniGraffle
9 2 (0.33%) UXPin
10 1 (0.16%) Adobe After Effects
10 1 (0.16%) Adobe Creative Suite
10 1 (0.16%) InDesign
10 1 (0.16%) InfoPath
Business Applications
1 195 (31.71%) Dynamics CRM
2 39 (6.34%) Salesforce CRM
3 14 (2.28%) SAP CRM
4 12 (1.95%) SAP S/4HANA
5 6 (0.98%) Workday HCM
6 5 (0.81%) Magento
6 5 (0.81%) Payment Gateway
7 4 (0.65%) NetSuite
7 4 (0.65%) Shopify
8 3 (0.49%) Dynamics AX
8 3 (0.49%) SAP HR
8 3 (0.49%) SAP PSCD
8 3 (0.49%) Sprinklr
9 2 (0.33%) Oracle ERP
9 2 (0.33%) Oracle Retail
9 2 (0.33%) Sage CRM
9 2 (0.33%) SAP Convergent Charging
9 2 (0.33%) SAP CX
10 1 (0.16%) Raiser’s Edge
10 1 (0.16%) Workfront
Cloud Services
1 140 (22.76%) Dynamics 365
2 112 (18.21%) Azure
3 102 (16.59%) Power Platform
4 59 (9.59%) Power Automate
5 55 (8.94%) PowerApps
6 42 (6.83%) SaaS
7 34 (5.53%) Azure DevOps
8 24 (3.90%) Azure Logic Apps
9 23 (3.74%) AWS
10 20 (3.25%) Serverless
11 14 (2.28%) Azure Functions
11 14 (2.28%) Microsoft 365
11 14 (2.28%) Salesforce Sales Cloud
12 12 (1.95%) Salesforce Service Cloud
13 10 (1.63%) Azure Data Factory
14 9 (1.46%) Azure Service Bus
14 9 (1.46%) PaaS
15 8 (1.30%) GCP
15 8 (1.30%) SuccessFactors
16 7 (1.14%) Entra ID
Communications & Networking
1 8 (1.30%) 5G
2 7 (1.14%) Firewall
2 7 (1.14%) VPN
3 6 (0.98%) LAN
4 5 (0.81%) Unified Communications
5 4 (0.65%) DNS
6 3 (0.49%) TCP/IP
6 3 (0.49%) WAN
7 2 (0.33%) 4G
7 2 (0.33%) Broadband
7 2 (0.33%) Remote Desktop
7 2 (0.33%) SD-WAN
7 2 (0.33%) VoLTE
7 2 (0.33%) VoWiFi
8 1 (0.16%) HTTP
8 1 (0.16%) Intranet
8 1 (0.16%) IP Telephony
8 1 (0.16%) Radio Access Network
8 1 (0.16%) SMS
8 1 (0.16%) WebEx
Database & Business Intelligence
1 43 (6.99%) Power BI
2 39 (6.34%) SQL Server
3 31 (5.04%) SQL Server Reporting Services
4 21 (3.41%) SQL Server Integration Services
5 11 (1.79%) Metadata
6 10 (1.63%) Relational Database
7 9 (1.46%) Tableau
8 7 (1.14%) Data Warehouse
9 5 (0.81%) NoSQL
10 4 (0.65%) Amazon Redshift
10 4 (0.65%) BigQuery
10 4 (0.65%) Crystal Reports
11 3 (0.49%) DynamoDB
11 3 (0.49%) SQL Server Analysis Services
12 2 (0.33%) Amazon RDS
12 2 (0.33%) GIS
12 2 (0.33%) Oracle Database
12 2 (0.33%) SAP BW
12 2 (0.33%) SAP Data Services
12 2 (0.33%) SAP HANA
Development Applications
1 42 (6.83%) JIRA
2 6 (0.98%) Postman
2 6 (0.98%) Selenium
3 4 (0.65%) ER Studio
3 4 (0.65%) ERwin
4 2 (0.33%) Axure RP
4 2 (0.33%) Balsamiq
4 2 (0.33%) Git
4 2 (0.33%) GitLab
4 2 (0.33%) Jenkins
4 2 (0.33%) Visual Studio
4 2 (0.33%) Visual Studio Code
4 2 (0.33%) Visual Studio Team System
5 1 (0.16%) CircleCI
5 1 (0.16%) Dreamweaver
5 1 (0.16%) Eclipse
5 1 (0.16%) PowerDesigner
5 1 (0.16%) SpecFlow
5 1 (0.16%) Zephyr
General
1 246 (40.00%) Social Skills
2 149 (24.23%) Finance
3 118 (19.19%) Marketing
4 84 (13.66%) Analytical Skills
5 42 (6.83%) Billing
6 37 (6.02%) Public Sector
7 35 (5.69%) Banking
7 35 (5.69%) Retail
8 31 (5.04%) Telecoms
9 26 (4.23%) Organisational Skills
10 18 (2.93%) Presentation Skills
11 16 (2.60%) Documentation Skills
12 14 (2.28%) Legal
13 13 (2.11%) Inclusion and Diversity
14 12 (1.95%) Advertising
15 11 (1.79%) Back Office
15 11 (1.79%) Influencing Skills
16 10 (1.63%) Local Government
17 6 (0.98%) Automotive
17 6 (0.98%) Law
Job Titles
1 82 (13.33%) Architect
2 79 (12.85%) Analyst
3 74 (12.03%) Developer
4 61 (9.92%) Project Manager
5 49 (7.97%) Consultant
6 48 (7.80%) Business Analyst
7 44 (7.15%) Senior
8 41 (6.67%) Solutions Architect
9 37 (6.02%) Lead
10 28 (4.55%) Dynamics 365 Developer
11 25 (4.07%) CRM Developer
12 23 (3.74%) CRM Analyst
12 23 (3.74%) Dynamics 365 Consultant
13 21 (3.41%) Administrator
14 18 (2.93%) CRM Architect
14 18 (2.93%) CRM Manager
15 16 (2.60%) Programme Manager
16 15 (2.44%) CRM Business Analyst
16 15 (2.44%) Functional Consultant
16 15 (2.44%) Technical Architect
Libraries, Frameworks & Software Standards
1 47 (7.64%) .NET
2 33 (5.37%) HTML
3 31 (5.04%) CSS
4 28 (4.55%) Web Services
5 26 (4.23%) Lightning Web Components
6 23 (3.74%) REST
7 21 (3.41%) .NET Framework
8 20 (3.25%) ASP.NET Web API
9 18 (2.93%) JSON
10 16 (2.60%) WCF
11 15 (2.44%) SOAP
12 13 (2.11%) SAP Fiori
12 13 (2.11%) XML
13 12 (1.95%) HTML5 Canvas
14 11 (1.79%) ASP.NET
15 10 (1.63%) SAP PI
15 10 (1.63%) SAPUI5
16 9 (1.46%) Middleware
16 9 (1.46%) RESTful
17 8 (1.30%) .NET Core
Miscellaneous
1 25 (4.07%) Product Ownership
2 22 (3.58%) Legacy Systems
3 21 (3.41%) Onboarding
4 20 (3.25%) Enterprise Software
5 14 (2.28%) Management Information System
5 14 (2.28%) Self-Motivation
6 13 (2.11%) Analytical Mindset
7 12 (1.95%) Data Structures
8 10 (1.63%) Marketing Technology
8 10 (1.63%) Social Media
9 8 (1.30%) Data Protection Act
9 8 (1.30%) Mobile App
10 7 (1.14%) Low-Code
10 7 (1.14%) TM Forum
11 6 (0.98%) Cloud Native
11 6 (0.98%) Data Centre
11 6 (0.98%) Greenfield Project
11 6 (0.98%) IVR
12 5 (0.81%) Frameworx
12 5 (0.81%) Linux Command Line
Operating Systems
1 10 (1.63%) Windows
2 8 (1.30%) Windows Server
3 5 (0.81%) Linux
4 3 (0.49%) Windows 10
5 2 (0.33%) Windows Server 2012
5 2 (0.33%) Windows Server 2016
6 1 (0.16%) Mac OS X
6 1 (0.16%) Windows 7
Processes & Methodologies
1 153 (24.88%) Agile
2 101 (16.42%) Migration
3 96 (15.61%) Problem-Solving
3 96 (15.61%) Stakeholder Management
4 82 (13.33%) Project Management
5 75 (12.20%) ERP
6 73 (11.87%) Stakeholder Engagement
7 66 (10.73%) Data Migration
8 65 (10.57%) Analytics
9 57 (9.27%) Business Intelligence
10 54 (8.78%) Customer Service
11 53 (8.62%) DevOps
12 49 (7.97%) Roadmaps
13 41 (6.67%) Data Modelling
14 40 (6.50%) User Experience
15 39 (6.34%) Decision-Making
16 38 (6.18%) Change Management
17 37 (6.02%) Continuous Improvement
17 37 (6.02%) Scrum
17 37 (6.02%) Waterfall
Programming Languages
1 90 (14.63%) SQL
2 63 (10.24%) C#
2 63 (10.24%) JavaScript
3 20 (3.25%) Apex Code
4 16 (2.60%) TypeScript
5 15 (2.44%) Java
6 14 (2.28%) ABAP
7 13 (2.11%) PowerShell
8 12 (1.95%) Python
9 5 (0.81%) T-SQL
10 3 (0.49%) SOQL
11 2 (0.33%) Go
11 2 (0.33%) R
11 2 (0.33%) SOSL
12 1 (0.16%) Bash
12 1 (0.16%) PHP
12 1 (0.16%) Ruby
12 1 (0.16%) Rust
12 1 (0.16%) VBA
Qualifications
1 63 (10.24%) Degree
2 41 (6.67%) Security Cleared
3 28 (4.55%) SC Cleared
4 22 (3.58%) PMP
5 18 (2.93%) Computer Science Degree
5 18 (2.93%) PMI Certification
6 15 (2.44%) Microsoft Certification
7 9 (1.46%) BPSS Clearance
8 5 (0.81%) MCPD
8 5 (0.81%) MCSD
9 3 (0.49%) ISTQB
9 3 (0.49%) ITIL Certification
9 3 (0.49%) Six Sigma Green Belt
10 2 (0.33%) CTC Cleared
10 2 (0.33%) DV Cleared
10 2 (0.33%) IIBA
10 2 (0.33%) MCSA
10 2 (0.33%) SAP Certification
10 2 (0.33%) TOGAF Certification
11 1 (0.16%) CSPO
Quality Assurance & Compliance
1 25 (4.07%) QA
2 23 (3.74%) GDPR
3 13 (2.11%) Data Quality
4 11 (1.79%) Accessibility
5 9 (1.46%) PMO
6 5 (0.81%) ISO/IEC 27001
7 4 (0.65%) COBIT
7 4 (0.65%) SLA
8 2 (0.33%) California Consumer Privacy Act
8 2 (0.33%) PCI DSS
9 1 (0.16%) Actionable Recommendations
9 1 (0.16%) Cyber Essentials
9 1 (0.16%) Cyber Essentials PLUS
9 1 (0.16%) GxP
9 1 (0.16%) HIPAA
9 1 (0.16%) NIST
9 1 (0.16%) Software Quality Assurance
System Software
1 6 (0.98%) Active Directory
2 3 (0.49%) Docker
3 2 (0.33%) Hyper-V
3 2 (0.33%) Terminal Services
3 2 (0.33%) VMware Infrastructure
4 1 (0.16%) Virtual Desktop
4 1 (0.16%) Virtual Machines
Systems Management
1 6 (0.98%) Amdocs OSS
2 3 (0.49%) Kubernetes
3 2 (0.33%) Systems Management Server (SMS)
4 1 (0.16%) HP ALM
4 1 (0.16%) Microsoft Intune
4 1 (0.16%) SCCM
4 1 (0.16%) Terraform
Vendors
1 181 (29.43%) Microsoft
2 147 (23.90%) Salesforce
3 40 (6.50%) SAP
4 25 (4.07%) ServiceNow
5 21 (3.41%) Adobe
5 21 (3.41%) Oracle
6 19 (3.09%) Workday
7 14 (2.28%) Google
8 13 (2.11%) HubSpot
9 8 (1.30%) IFS
9 8 (1.30%) Salesforce Marketing Cloud
10 7 (1.14%) Ariba
11 6 (0.98%) Amdocs
11 6 (0.98%) Ciena
11 6 (0.98%) Databricks
11 6 (0.98%) Ericsson
11 6 (0.98%) NetCracker
11 6 (0.98%) Nokia
12 5 (0.81%) Pardot
13 4 (0.65%) Sage