CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 2 October 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 107 113 137
Rank change year-on-year +6 +24 -10
Contract jobs citing CRM 1,182 701 594
As % of all contract jobs in England 2.54% 2.50% 1.83%
As % of the Processes & Methodologies category 3.00% 2.75% 2.12%
Number of daily rates quoted 702 421 361
10th Percentile £306 £230 £325
25th Percentile £411 £360 £425
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% +2.94%
75th Percentile £625 £590 £626
90th Percentile £713 £663 £700
UK median daily rate £525 £490 £525
% change year-on-year +7.14% -6.67% -
Number of hourly rates quoted 67 29 9
10th Percentile £12.88 £14.70 £23.33
25th Percentile £13.39 £14.75 £27.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £17.50 £27.50 £36.50
90th Percentile £24.66 £37.10 £137.50
UK median hourly rate £14.85 £17.00 £30.00
% change year-on-year -12.65% -43.33% +57.89%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,430 25,460 28,039
As % of all contract IT jobs advertised in England 84.71% 90.97% 86.29%
Number of daily rates quoted 23,919 16,157 17,165
10th Percentile £325 £300 £313
25th Percentile £425 £405 £420
Median daily rate (50th Percentile) £525 £512 £525
Median % change year-on-year +2.64% -2.57% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,918 1,560 1,201
10th Percentile £13.85 £14.42 £15.00
25th Percentile £17.60 £17.87 £20.25
Median hourly rate £40.08 £25.15 £43.00
Median % change year-on-year +59.36% -41.51% -3.37%
75th Percentile £67.50 £47.00 £67.00
90th Percentile £78.75 £67.28 £75.00
UK median hourly rate £38.72 £25.15 £42.50
% change year-on-year +53.96% -40.82% -

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 2 October 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 2 October 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 2 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +5 606 £525 +5.00% 2,444
Midlands +13 164 £475 +5.56% 339
South East -29 164 £575 +11.92% 656
North of England -12 136 £513 +15.88% 518
West Midlands +17 120 £463 - 219
North West -6 90 £509 +19.76% 313
East of England +12 60 £190 -61.22% 193
East Midlands +7 41 £505 +40.67% 120
South West -20 41 £373 -12.35% 139
Yorkshire -30 25 £543 +14.21% 158
North East -22 23 £523 +19.43% 48
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (3.89%) CMS
2 36 (3.05%) Confluence
3 29 (2.45%) SharePoint
4 11 (0.93%) Adobe Experience Manager
5 10 (0.85%) Microsoft Exchange
6 9 (0.76%) SAS
7 8 (0.68%) Apache Airflow
8 7 (0.59%) NetWeaver
9 6 (0.51%) Oracle Workflow
9 6 (0.51%) Sitecore CMS
10 5 (0.42%) SAP EP
11 3 (0.25%) Kentico
11 3 (0.25%) TIBCO ActiveMatrix
11 3 (0.25%) WordPress
12 2 (0.17%) Apache
12 2 (0.17%) Appian
12 2 (0.17%) Headless CMS
13 1 (0.085%) Ethereum
13 1 (0.085%) Hyperledger
13 1 (0.085%) Mendix
Applications
1 64 (5.41%) Microsoft Excel
2 46 (3.89%) Microsoft Office
3 19 (1.61%) Microsoft PowerPoint
4 12 (1.02%) Spreadsheet
5 10 (0.85%) Chatbot
6 9 (0.76%) AutoCAD
7 8 (0.68%) MS Visio
8 7 (0.59%) Revit
9 5 (0.42%) SPSS
10 3 (0.25%) Photoshop
11 2 (0.17%) Adobe Illustrator
11 2 (0.17%) Notion
12 1 (0.085%) Adobe Creative Suite
12 1 (0.085%) InDesign
12 1 (0.085%) PlantUML
Business Applications
1 312 (26.40%) Dynamics CRM
2 55 (4.65%) Salesforce CRM
3 24 (2.03%) SAP S/4HANA
4 20 (1.69%) SAP CRM
5 17 (1.44%) NetSuite
6 16 (1.35%) Siebel CRM
7 11 (0.93%) Temenos T24
8 10 (0.85%) SAP ERP
8 10 (0.85%) SAP PSCD
9 9 (0.76%) Payment Gateway
10 8 (0.68%) Shopify
11 6 (0.51%) Finacle
11 6 (0.51%) Workfront
12 5 (0.42%) Adobe Campaign
12 5 (0.42%) Dynamics NAV
12 5 (0.42%) Magento
12 5 (0.42%) Raiser’s Edge
12 5 (0.42%) Sage X3
13 4 (0.34%) FLEXCUBE
13 4 (0.34%) NEC Housing
Cloud Services
1 242 (20.47%) Azure
2 228 (19.29%) Dynamics 365
3 151 (12.77%) Power Platform
4 98 (8.29%) AWS
5 95 (8.04%) Azure DevOps
6 82 (6.94%) Power Automate
7 71 (6.01%) SaaS
8 59 (4.99%) PowerApps
9 56 (4.74%) GCP
10 47 (3.98%) Serverless
11 39 (3.30%) Microsoft 365
12 36 (3.05%) Azure Functions
13 35 (2.96%) Salesforce Service Cloud
14 29 (2.45%) Salesforce Sales Cloud
15 26 (2.20%) Snowflake
16 22 (1.86%) GitHub
17 19 (1.61%) Azure Service Bus
18 18 (1.52%) dbt
18 18 (1.52%) GitHub Actions
18 18 (1.52%) Microsoft Copilot
Communications & Networking
1 13 (1.10%) SMS
2 7 (0.59%) Wi-Fi
3 6 (0.51%) Firewall
4 5 (0.42%) NAS
4 5 (0.42%) WAN
5 4 (0.34%) Broadband
6 3 (0.25%) Internet
6 3 (0.25%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.085%) HTTP
8 1 (0.085%) PBX
8 1 (0.085%) SMTP
8 1 (0.085%) VoIP
Database & Business Intelligence
1 69 (5.84%) Power BI
2 43 (3.64%) SQL Server
3 26 (2.20%) Data Warehouse
4 22 (1.86%) Data Lake
5 18 (1.52%) BigQuery
6 11 (0.93%) SQL Server Reporting Services
6 11 (0.93%) Tableau
7 10 (0.85%) Amazon Redshift
7 10 (0.85%) SAP BW
7 10 (0.85%) Siebel EIM
8 9 (0.76%) SAP HANA
8 9 (0.76%) Snowflake Schema
9 8 (0.68%) GIS
10 7 (0.59%) DynamoDB
11 6 (0.51%) Looker
11 6 (0.51%) Oracle Database
11 6 (0.51%) PostgreSQL
12 5 (0.42%) Azure SQL Database
12 5 (0.42%) Relational Database
12 5 (0.42%) SQL Server Integration Services
Development Applications
1 83 (7.02%) JIRA
2 25 (2.12%) Git
3 21 (1.78%) Selenium
4 18 (1.52%) Postman
5 13 (1.10%) Cucumber
6 12 (1.02%) Cypress.io
6 12 (1.02%) WebDriver
7 7 (0.59%) Jenkins
8 6 (0.51%) SpecFlow
8 6 (0.51%) Visual Studio
9 3 (0.25%) Protractor
9 3 (0.25%) SQL Server Management Studio (SSMS)
9 3 (0.25%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.085%) REST Assured
11 1 (0.085%) Team Foundation Server
11 1 (0.085%) TeamCity
General
1 444 (37.56%) Social Skills
2 283 (23.94%) Finance
3 242 (20.47%) Marketing
4 141 (11.93%) Analytical Skills
5 133 (11.25%) Retail
6 103 (8.71%) Public Sector
7 94 (7.95%) Banking
8 64 (5.41%) Organisational Skills
9 48 (4.06%) Billing
10 46 (3.89%) Inclusion and Diversity
11 45 (3.81%) Manufacturing
12 43 (3.64%) Telecoms
13 40 (3.38%) Influencing Skills
14 33 (2.79%) Documentation Skills
15 24 (2.03%) Presentation Skills
16 23 (1.95%) Legal
17 18 (1.52%) Automotive
17 18 (1.52%) Local Government
18 13 (1.10%) Back Office
18 13 (1.10%) Pharmaceutical
Job Titles
1 200 (16.92%) Analyst
2 179 (15.14%) Architect
3 139 (11.76%) Developer
4 109 (9.22%) Business Analyst
4 109 (9.22%) Lead
5 90 (7.61%) Senior
6 80 (6.77%) Consultant
7 66 (5.58%) Solutions Architect
8 54 (4.57%) Project Manager
9 51 (4.31%) Administrator
10 48 (4.06%) CRM Manager
11 46 (3.89%) Enterprise Architect
12 43 (3.64%) Dynamics 365 Developer
13 31 (2.62%) Data Analyst
13 31 (2.62%) Salesforce Architect
14 29 (2.45%) Dynamics 365 Consultant
15 28 (2.37%) Data Engineer
15 28 (2.37%) Dynamics 365 Architect
16 27 (2.28%) CRM Analyst
16 27 (2.28%) Salesforce Analyst
Libraries, Frameworks & Software Standards
1 76 (6.43%) REST
2 53 (4.48%) .NET
3 47 (3.98%) Middleware
4 37 (3.13%) SOAP
5 34 (2.88%) HTML
6 32 (2.71%) JSON
7 29 (2.45%) CSS
8 28 (2.37%) XML
9 21 (1.78%) Kafka
10 19 (1.61%) SAP Fiori
11 18 (1.52%) Lightning Web Components
11 18 (1.52%) SAP PI
11 18 (1.52%) SAPUI5
12 17 (1.44%) Terraform
12 17 (1.44%) XSLT
13 15 (1.27%) .NET Framework
13 15 (1.27%) HTML5 Canvas
14 14 (1.18%) Gherkin
14 14 (1.18%) Node.js
14 14 (1.18%) React
Miscellaneous
1 70 (5.92%) Onboarding
2 54 (4.57%) Product Ownership
3 53 (4.48%) Enterprise Software
4 41 (3.47%) Marketing Technology
5 40 (3.38%) Legacy Systems
6 34 (2.88%) Management Information System
7 32 (2.71%) Cloud Native
8 25 (2.12%) Data Structures
9 24 (2.03%) IVR
10 23 (1.95%) AI Agents
10 23 (1.95%) Social Media
11 22 (1.86%) Self-Motivation
12 18 (1.52%) Data Protection Act
13 15 (1.27%) Mobile App
14 13 (1.10%) Greenfield Project
14 13 (1.10%) Video\Live Streaming
15 12 (1.02%) Low-Code
15 12 (1.02%) Virtual Team
16 11 (0.93%) Taxonomies
17 10 (0.85%) Distributed Systems
Operating Systems
1 15 (1.27%) Windows
2 9 (0.76%) Apple iOS
3 8 (0.68%) Android
3 8 (0.68%) Unix
4 6 (0.51%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 352 (29.78%) Stakeholder Management
2 287 (24.28%) Agile
3 212 (17.94%) Problem-Solving
4 167 (14.13%) ERP
5 166 (14.04%) Analytics
6 164 (13.87%) Migration
7 156 (13.20%) Customer Service
8 152 (12.86%) Roadmaps
9 142 (12.01%) AI
10 133 (11.25%) Stakeholder Engagement
11 129 (10.91%) DevOps
12 112 (9.48%) Data Modelling
13 108 (9.14%) CI/CD
14 107 (9.05%) Decision-Making
15 99 (8.38%) User Acceptance Testing
16 96 (8.12%) Customer Engagement
16 96 (8.12%) Data Migration
17 91 (7.70%) Business Intelligence
18 87 (7.36%) Customer Experience
19 83 (7.02%) Workshop Facilitation
Programming Languages
1 148 (12.52%) SQL
2 99 (8.38%) JavaScript
3 76 (6.43%) C#
4 53 (4.48%) Python
5 26 (2.20%) ABAP
5 26 (2.20%) Java
6 24 (2.03%) TypeScript
7 19 (1.61%) Apex Code
8 9 (0.76%) PL/SQL
9 6 (0.51%) T-SQL
10 5 (0.42%) Data Analysis Expressions
11 4 (0.34%) Korn
12 3 (0.25%) R
13 2 (0.17%) Bicep
13 2 (0.17%) Groovy
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.085%) DAML
14 1 (0.085%) Rust
14 1 (0.085%) Solidity
Qualifications
1 109 (9.22%) Security Cleared
2 85 (7.19%) Degree
3 78 (6.60%) SC Cleared
4 38 (3.21%) Microsoft Certification
5 20 (1.69%) Computer Science Degree
6 18 (1.52%) PMP
7 16 (1.35%) PMI Certification
8 13 (1.10%) A+ Certification
8 13 (1.10%) CCNA
8 13 (1.10%) Cisco Certification
8 13 (1.10%) ISTQB
8 13 (1.10%) MCSA
9 12 (1.02%) BPSS Clearance
10 9 (0.76%) DV Cleared
11 8 (0.68%) Azure Certification
11 8 (0.68%) DBS Check
12 7 (0.59%) TOGAF Certification
13 6 (0.51%) Master's Degree
14 5 (0.42%) CBAP
15 4 (0.34%) IIBA
Quality Assurance & Compliance
1 93 (7.87%) Data Quality
2 83 (7.02%) GDPR
3 77 (6.51%) QA
4 27 (2.28%) Accessibility
5 21 (1.78%) WCAG
6 16 (1.35%) PMO
7 13 (1.10%) SLA
8 7 (0.59%) ISO 20022
9 6 (0.51%) Actionable Recommendations
9 6 (0.51%) SEPA
10 4 (0.34%) PCI DSS
10 4 (0.34%) Transfer of Undertakings (Protection of Employment)
11 3 (0.25%) ISO/IEC 27001
12 2 (0.17%) IFRS
12 2 (0.17%) NIST
12 2 (0.17%) PERC
12 2 (0.17%) Sarbanes-Oxley
13 1 (0.085%) GRC
13 1 (0.085%) SOC 2
13 1 (0.085%) Software Quality Assurance
System Software
1 16 (1.35%) Active Directory
2 5 (0.42%) Docker
3 3 (0.25%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.68%) Systems Management Server (SMS)
2 6 (0.51%) Kubernetes
3 3 (0.25%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.085%) Autotask
5 1 (0.085%) HP ALM
Vendors
1 357 (30.20%) Microsoft
2 282 (23.86%) Salesforce
3 103 (8.71%) SAP
4 58 (4.91%) Oracle
5 54 (4.57%) ServiceNow
6 44 (3.72%) Adobe
7 30 (2.54%) MuleSoft
8 26 (2.20%) Databricks
9 25 (2.12%) Braze
9 25 (2.12%) Salesforce Marketing Cloud
10 23 (1.95%) Google
11 20 (1.69%) HubSpot
12 18 (1.52%) Siebel
13 10 (0.85%) Workday
14 8 (0.68%) Marketo
14 8 (0.68%) Meraki
14 8 (0.68%) Temenos
15 7 (0.59%) Autodesk
15 7 (0.59%) ION Trading
15 7 (0.59%) Sitecore