CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 30 November 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Nov 2025
Same period 2024 Same period 2023
Rank 100 130 108
Rank change year-on-year +30 -22 +24
Contract jobs citing CRM 809 608 869
As % of all contract jobs in England 2.65% 1.97% 2.24%
As % of the Processes & Methodologies category 2.95% 2.25% 2.52%
Number of daily rates quoted 477 382 584
10th Percentile £275 £313 £313
25th Percentile £400 £422 £425
Median daily rate (50th Percentile) £500 £525 £511
Median % change year-on-year -4.76% +2.69% -2.62%
75th Percentile £590 £638 £613
90th Percentile £669 £750 £700
UK median daily rate £500 £525 £520
% change year-on-year -4.76% +0.96% -0.95%
Number of hourly rates quoted 38 8 16
10th Percentile £14.00 £21.87 £16.82
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.25
Median % change year-on-year -48.87% +22.02% +29.12%
75th Percentile £28.39 £60.63 £37.50
90th Percentile £41.46 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.25
% change year-on-year -40.87% +5.50% +29.12%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,380 27,022 34,479
As % of all contract IT jobs advertised in England 89.64% 87.64% 88.76%
Number of daily rates quoted 17,423 16,566 23,536
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £501 £525 £549
Median % change year-on-year -4.67% -4.42% -0.14%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,778 979 1,450
10th Percentile £15.00 £15.22 £14.64
25th Percentile £17.87 £20.24 £19.15
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.85%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £33.00 £43.63
% change year-on-year -23.79% -24.36% +24.64%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 30 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 30 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 30 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +29 435 £520 -5.45% 383
South East +43 135 £525 +16.67% 454
Midlands -19 82 £449 -12.91% 188
North of England -34 79 £471 -16.07% 170
West Midlands -22 59 £481 -3.75% 123
North West -26 46 £425 -15.00% 106
East of England +7 31 £475 +15.15% 81
Yorkshire -16 30 £488 -14.02% 50
South West +3 23 £500 +6.38% 85
East Midlands -8 21 £360 -34.55% 63
North East -6 3 £450 -21.40% 15
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (5.81%) SharePoint
2 31 (3.83%) CMS
3 20 (2.47%) Confluence
4 7 (0.87%) Adobe Experience Manager
5 6 (0.74%) SugarCRM
6 5 (0.62%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 3 (0.37%) NetWeaver
9 2 (0.25%) Apache Spark
9 2 (0.25%) Documentum
9 2 (0.25%) Headless CMS
9 2 (0.25%) Moodle
9 2 (0.25%) SAP EP
10 1 (0.12%) Alfresco
10 1 (0.12%) Apache Solr
10 1 (0.12%) ArcGIS
10 1 (0.12%) Kentico
10 1 (0.12%) SAP Portal
Applications
1 51 (6.30%) Microsoft Excel
2 21 (2.60%) Microsoft Office
3 12 (1.48%) Microsoft Project
4 10 (1.24%) Microsoft PowerPoint
5 8 (0.99%) Chatbot
6 6 (0.74%) MS Visio
6 6 (0.74%) Spreadsheet
7 4 (0.49%) Sketch
8 3 (0.37%) Adobe Illustrator
8 3 (0.37%) InVision
8 3 (0.37%) OmniGraffle
8 3 (0.37%) Photoshop
8 3 (0.37%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) SPSS
Business Applications
1 223 (27.56%) Dynamics CRM
2 68 (8.41%) Salesforce CRM
3 8 (0.99%) NetSuite
3 8 (0.99%) SAP S/4HANA
4 7 (0.87%) SAP ERP
5 5 (0.62%) Workday HCM
6 4 (0.49%) SAP CRM
7 3 (0.37%) Oracle CRM
7 3 (0.37%) Shopify
8 2 (0.25%) Bloomberg TOMS
8 2 (0.25%) Dynamics NAV
8 2 (0.25%) Eloqua
8 2 (0.25%) Oracle EBS
8 2 (0.25%) SAP CX
8 2 (0.25%) SAP HR
8 2 (0.25%) SAP PSCD
8 2 (0.25%) Workfront
9 1 (0.12%) Misys Equation
9 1 (0.12%) Remedy ITSM
9 1 (0.12%) Siebel CRM
Cloud Services
1 169 (20.89%) Dynamics 365
2 158 (19.53%) Azure
3 145 (17.92%) Power Platform
4 66 (8.16%) AWS
5 61 (7.54%) Power Automate
6 51 (6.30%) PowerApps
7 50 (6.18%) SaaS
8 45 (5.56%) Azure DevOps
9 37 (4.57%) Microsoft 365
10 25 (3.09%) GCP
11 23 (2.84%) Serverless
12 21 (2.60%) Azure Logic Apps
12 21 (2.60%) Salesforce Sales Cloud
13 18 (2.22%) Azure Data Factory
14 17 (2.10%) Microsoft Copilot
15 16 (1.98%) Snowflake
16 15 (1.85%) Azure Functions
16 15 (1.85%) PaaS
17 13 (1.61%) Entra ID
18 11 (1.36%) Azure Synapse Analytics
Communications & Networking
1 11 (1.36%) DNS
1 11 (1.36%) TCP/IP
2 10 (1.24%) VPN
3 8 (0.99%) SMS
4 6 (0.74%) Broadband
4 6 (0.74%) DHCP
4 6 (0.74%) Firewall
4 6 (0.74%) HTTP
5 5 (0.62%) Remote Desktop
6 3 (0.37%) Internet
7 2 (0.25%) Cisco ICM
7 2 (0.25%) Intranet
7 2 (0.25%) ISDN
7 2 (0.25%) PSTN
7 2 (0.25%) WebEx
8 1 (0.12%) GPRS
8 1 (0.12%) IP Telephony
8 1 (0.12%) LAN
8 1 (0.12%) VoIP
8 1 (0.12%) WAN
Database & Business Intelligence
1 88 (10.88%) Power BI
2 21 (2.60%) Tableau
3 19 (2.35%) Data Warehouse
4 18 (2.22%) SQL Server
5 13 (1.61%) BigQuery
5 13 (1.61%) Data Lake
5 13 (1.61%) Metadata
6 10 (1.24%) SQL Server Integration Services
7 6 (0.74%) Relational Database
8 5 (0.62%) Big Data
8 5 (0.62%) Crystal Reports
8 5 (0.62%) Delta Lake
8 5 (0.62%) Looker
8 5 (0.62%) MySQL
8 5 (0.62%) SAP BW
9 4 (0.49%) BusinessObjects Business Intelligence
9 4 (0.49%) GIS
9 4 (0.49%) NoSQL
9 4 (0.49%) Oracle Reports
9 4 (0.49%) SQL Server Reporting Services
Development Applications
1 50 (6.18%) JIRA
2 14 (1.73%) Git
3 5 (0.62%) Jenkins
4 4 (0.49%) ER Studio
4 4 (0.49%) ERwin
5 3 (0.37%) Axure RP
5 3 (0.37%) Balsamiq
5 3 (0.37%) SQL Server Management Studio (SSMS)
5 3 (0.37%) Visual Studio
6 2 (0.25%) CircleCI
6 2 (0.25%) CocoaPods
6 2 (0.25%) Crashlytics
6 2 (0.25%) Eclipse
6 2 (0.25%) fastlane
6 2 (0.25%) MSBuild
6 2 (0.25%) Postman
6 2 (0.25%) Selenium
6 2 (0.25%) Team Foundation Server
6 2 (0.25%) Xcode
7 1 (0.12%) TestRail
General
1 335 (41.41%) Social Skills
2 192 (23.73%) Finance
3 170 (21.01%) Marketing
4 136 (16.81%) Analytical Skills
5 65 (8.03%) Public Sector
6 51 (6.30%) Retail
7 46 (5.69%) Banking
8 42 (5.19%) Billing
9 31 (3.83%) Telecoms
10 30 (3.71%) Legal
11 25 (3.09%) Documentation Skills
12 20 (2.47%) Organisational Skills
13 17 (2.10%) French Language
14 15 (1.85%) Law
15 14 (1.73%) Inclusion and Diversity
16 13 (1.61%) Manufacturing
17 12 (1.48%) Italian Language
18 11 (1.36%) Influencing Skills
18 11 (1.36%) Japanese Language
18 11 (1.36%) Presentation Skills
Job Titles
1 124 (15.33%) Analyst
2 107 (13.23%) Architect
3 80 (9.89%) Developer
4 69 (8.53%) Business Analyst
5 61 (7.54%) Consultant
6 59 (7.29%) Lead
7 56 (6.92%) Senior
8 55 (6.80%) Project Manager
9 44 (5.44%) Solutions Architect
10 31 (3.83%) Dynamics 365 Developer
11 30 (3.71%) Functional Consultant
12 24 (2.97%) Salesforce Architect
13 23 (2.84%) Data Analyst
14 22 (2.72%) CRM Specialist
14 22 (2.72%) Salesforce Analyst
15 21 (2.60%) Administrator
15 21 (2.60%) Dynamics 365 Consultant
16 19 (2.35%) CRM Manager
17 18 (2.22%) Marketing Manager
18 17 (2.10%) Dynamics 365 Architect
Libraries, Frameworks & Software Standards
1 48 (5.93%) .NET
2 38 (4.70%) REST
3 26 (3.21%) HTML
4 25 (3.09%) JSON
5 24 (2.97%) Lightning Web Components
6 21 (2.60%) SOAP
7 20 (2.47%) XML
8 13 (1.61%) CSS
8 13 (1.61%) OAuth
8 13 (1.61%) RESTful
9 12 (1.48%) Web Services
10 9 (1.11%) Middleware
11 8 (0.99%) Node.js
11 8 (0.99%) OpenID
11 8 (0.99%) PySpark
11 8 (0.99%) React
11 8 (0.99%) SAML
12 7 (0.87%) ADO
12 7 (0.87%) OAuth2
12 7 (0.87%) SAP Fiori
Miscellaneous
1 39 (4.82%) Product Ownership
2 30 (3.71%) Enterprise Software
2 30 (3.71%) Onboarding
3 26 (3.21%) Legacy Systems
4 23 (2.84%) Mobile App
5 22 (2.72%) Management Information System
6 19 (2.35%) Analytical Mindset
7 18 (2.22%) Marketing Technology
8 17 (2.10%) Data Structures
9 15 (1.85%) Cloud Native
10 14 (1.73%) Self-Motivation
11 13 (1.61%) Social Media
11 13 (1.61%) Web Conferencing
12 12 (1.48%) Low-Code
13 10 (1.24%) AI Agents
13 10 (1.24%) Data Protection Act
14 8 (0.99%) Greenfield Project
14 8 (0.99%) Hybrid Cloud
15 6 (0.74%) Virtual Team
16 5 (0.62%) Team-Oriented Environment
Operating Systems
1 15 (1.85%) Windows
2 12 (1.48%) Windows 10
3 6 (0.74%) Windows Server
4 5 (0.62%) Apple iOS
4 5 (0.62%) Windows Server 2012
4 5 (0.62%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.25%) Unix
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 213 (26.33%) Agile
2 139 (17.18%) Problem-Solving
3 137 (16.93%) Stakeholder Management
4 127 (15.70%) ERP
5 126 (15.57%) Migration
6 113 (13.97%) Business Intelligence
7 112 (13.84%) Stakeholder Engagement
8 98 (12.11%) Analytics
9 90 (11.12%) DevOps
10 85 (10.51%) Data Migration
11 80 (9.89%) Customer Service
12 79 (9.77%) Data Modelling
13 69 (8.53%) User Experience
14 68 (8.41%) Project Management
14 68 (8.41%) Roadmaps
15 66 (8.16%) Customer Engagement
16 64 (7.91%) Continuous Improvement
17 63 (7.79%) Change Management
18 60 (7.42%) AI
19 55 (6.80%) User Stories
Programming Languages
1 89 (11.00%) SQL
2 72 (8.90%) JavaScript
3 46 (5.69%) C#
4 42 (5.19%) Python
5 19 (2.35%) Java
6 16 (1.98%) Apex Code
6 16 (1.98%) TypeScript
7 11 (1.36%) PHP
8 8 (0.99%) ABAP
9 4 (0.49%) PowerShell
9 4 (0.49%) R
9 4 (0.49%) SOQL
9 4 (0.49%) SOSL
10 3 (0.37%) PL/SQL
11 2 (0.25%) Bash
11 2 (0.25%) Bicep
11 2 (0.25%) Data Analysis Expressions
11 2 (0.25%) Go
11 2 (0.25%) Objective-C
11 2 (0.25%) Swift
Qualifications
1 83 (10.26%) Degree
2 56 (6.92%) Security Cleared
3 37 (4.57%) SC Cleared
4 24 (2.97%) Computer Science Degree
4 24 (2.97%) PMP
5 23 (2.84%) PMI Certification
6 19 (2.35%) Microsoft Certification
7 9 (1.11%) Azure Certification
8 8 (0.99%) Master's Degree
9 7 (0.87%) MCP
10 5 (0.62%) MBA
10 5 (0.62%) MCDST
11 4 (0.49%) CCA
11 4 (0.49%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
13 2 (0.25%) CISSP
13 2 (0.25%) ISTQB
Quality Assurance & Compliance
1 60 (7.42%) GDPR
2 48 (5.93%) QA
3 42 (5.19%) Data Quality
4 33 (4.08%) Accessibility
5 9 (1.11%) California Consumer Privacy Act
6 6 (0.74%) SLA
7 5 (0.62%) COBIT
7 5 (0.62%) PCI DSS
7 5 (0.62%) PMO
7 5 (0.62%) WCAG
8 3 (0.37%) Actionable Recommendations
8 3 (0.37%) HIPAA
9 2 (0.25%) Cyber Essentials
9 2 (0.25%) Cyber Essentials PLUS
9 2 (0.25%) GxP
9 2 (0.25%) ISO/IEC 27001
9 2 (0.25%) ITGC
9 2 (0.25%) MiFID
9 2 (0.25%) NIST
10 1 (0.12%) PERC
System Software
1 20 (2.47%) Active Directory
2 6 (0.74%) Docker
3 5 (0.62%) Hyper-V
3 5 (0.62%) Terminal Services
3 5 (0.62%) VMware Infrastructure
4 1 (0.12%) PowerHA
4 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.87%) Terraform
2 6 (0.74%) SCCM
3 5 (0.62%) Kubernetes
3 5 (0.62%) Single Sign-On
4 3 (0.37%) Grafana
4 3 (0.37%) Systems Management Server (SMS)
5 2 (0.25%) Cisco UCCE
5 2 (0.25%) EMC NetWorker
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Computer Emergency Response Teams
6 1 (0.12%) Kibana
6 1 (0.12%) Microsoft Intune
Vendors
1 228 (28.18%) Salesforce
2 227 (28.06%) Microsoft
3 54 (6.67%) SAP
4 36 (4.45%) HubSpot
5 31 (3.83%) Oracle
5 31 (3.83%) ServiceNow
6 29 (3.58%) Google
7 22 (2.72%) Databricks
8 20 (2.47%) Adobe
9 13 (1.61%) Salesforce Marketing Cloud
10 8 (0.99%) Genesys
10 8 (0.99%) IFS
10 8 (0.99%) Workday
11 7 (0.87%) MuleSoft
12 6 (0.74%) Ariba
12 6 (0.74%) Citrix
12 6 (0.74%) OneTrust
12 6 (0.74%) Pega
12 6 (0.74%) VMware
13 5 (0.62%) Siebel