CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 27 August 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Aug 2026
Same period 2025 Same period 2024
Rank 104 112 138
Rank change year-on-year +8 +26 +1
Contract jobs citing CRM 1,135 683 596
As % of all contract jobs in England 2.48% 2.47% 1.79%
As % of the Processes & Methodologies category 2.93% 2.73% 2.09%
Number of daily rates quoted 690 413 369
10th Percentile £310 £229 £323
25th Percentile £407 £354 £413
Median daily rate (50th Percentile) £515 £490 £500
Median % change year-on-year +5.10% -2.00% -4.76%
75th Percentile £625 £600 £625
90th Percentile £700 £674 £690
UK median daily rate £515 £488 £500
% change year-on-year +5.64% -2.50% -4.76%
Number of hourly rates quoted 50 32 10
10th Percentile £12.71 - £13.09
25th Percentile £13.30 £14.75 £17.06
Median hourly rate £14.85 £18.75 £27.75
Median % change year-on-year -20.80% -32.43% +34.94%
75th Percentile £18.59 £34.53 £35.50
90th Percentile £30.22 £45.83 £137.50
UK median hourly rate £14.85 £20.50 £23.30
% change year-on-year -27.56% -12.00% +32.13%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,772 25,064 28,481
As % of all contract IT jobs advertised in England 84.81% 90.82% 85.78%
Number of daily rates quoted 23,937 15,945 18,292
10th Percentile £325 £300 £313
25th Percentile £425 £404 £422
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £630 £625 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,579 1,483 1,510
10th Percentile £14.25 £14.20 £14.05
25th Percentile £18.75 £17.87 £18.13
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% -
75th Percentile £68.00 £50.00 £65.00
90th Percentile £80.00 £69.65 £75.00
UK median hourly rate £41.00 £25.15 £40.50
% change year-on-year +63.02% -37.90% -4.71%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 27 August 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 27 August 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 27 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +6 601 £525 +5.00% 297
South East -34 149 £575 +21.05% 207
Midlands +8 140 £465 +3.68% 161
North of England -17 128 £510 +13.33% 182
West Midlands +7 98 £461 -3.66% 94
North West -10 89 £511 +20.29% 97
East of England +30 73 £450 -21.74% 88
East Midlands +2 39 £475 +32.68% 68
South West -29 37 £330 -22.35% 96
Yorkshire -47 23 £480 -6.34% 55
North East -27 18 £523 +17.75% 32
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (3.88%) CMS
2 36 (3.17%) Confluence
3 26 (2.29%) SharePoint
4 11 (0.97%) Microsoft Exchange
5 10 (0.88%) Adobe Experience Manager
6 9 (0.79%) SAS
7 6 (0.53%) Oracle Workflow
7 6 (0.53%) Sitecore CMS
8 5 (0.44%) Apache Airflow
9 3 (0.26%) Kentico
9 3 (0.26%) NetWeaver
9 3 (0.26%) SAP EP
9 3 (0.26%) TIBCO ActiveMatrix
10 2 (0.18%) Apache
10 2 (0.18%) Appian
10 2 (0.18%) Headless CMS
11 1 (0.088%) Anypoint
11 1 (0.088%) Ethereum
11 1 (0.088%) Hyperledger
11 1 (0.088%) Mendix
Applications
1 51 (4.49%) Microsoft Excel
2 42 (3.70%) Microsoft Office
3 11 (0.97%) Spreadsheet
4 10 (0.88%) AutoCAD
4 10 (0.88%) Chatbot
5 9 (0.79%) Microsoft PowerPoint
6 8 (0.70%) MS Visio
6 8 (0.70%) Revit
7 5 (0.44%) SPSS
8 3 (0.26%) Microsoft Project
9 2 (0.18%) Notion
9 2 (0.18%) Photoshop
10 1 (0.088%) Adobe Creative Suite
10 1 (0.088%) Adobe Illustrator
10 1 (0.088%) InDesign
10 1 (0.088%) PlantUML
Business Applications
1 290 (25.55%) Dynamics CRM
2 52 (4.58%) Salesforce CRM
3 19 (1.67%) NetSuite
4 16 (1.41%) SAP CRM
4 16 (1.41%) SAP S/4HANA
4 16 (1.41%) Siebel CRM
5 10 (0.88%) SAP PSCD
6 9 (0.79%) Temenos T24
7 7 (0.62%) Payment Gateway
7 7 (0.62%) SAP ERP
8 6 (0.53%) Finacle
9 5 (0.44%) Adobe Campaign
9 5 (0.44%) Oracle Payables
9 5 (0.44%) Raiser’s Edge
9 5 (0.44%) Sage X3
9 5 (0.44%) Shopify
10 4 (0.35%) Dynamics NAV
10 4 (0.35%) Magento
10 4 (0.35%) NEC Housing
10 4 (0.35%) Oracle Receivables
Cloud Services
1 247 (21.76%) Azure
2 222 (19.56%) Dynamics 365
3 155 (13.66%) Power Platform
4 103 (9.07%) AWS
5 89 (7.84%) Azure DevOps
6 85 (7.49%) Power Automate
7 71 (6.26%) SaaS
8 67 (5.90%) PowerApps
9 49 (4.32%) GCP
10 45 (3.96%) Microsoft 365
11 38 (3.35%) Salesforce Service Cloud
12 35 (3.08%) Serverless
13 29 (2.56%) Snowflake
14 27 (2.38%) Salesforce Sales Cloud
15 26 (2.29%) Azure Functions
16 21 (1.85%) Microsoft Copilot
17 19 (1.67%) Azure Data Factory
18 17 (1.50%) Azure Service Bus
18 17 (1.50%) GitHub
19 15 (1.32%) GitHub Actions
Communications & Networking
1 14 (1.23%) SMS
2 8 (0.70%) Firewall
3 7 (0.62%) Wi-Fi
4 6 (0.53%) WAN
5 5 (0.44%) NAS
6 3 (0.26%) IPv4
6 3 (0.26%) IPv6
6 3 (0.26%) SD-WAN
7 2 (0.18%) ADSL
7 2 (0.18%) Ethernet
7 2 (0.18%) HTTP
7 2 (0.18%) Internet
7 2 (0.18%) MPLS
7 2 (0.18%) PSTN
7 2 (0.18%) Remote Desktop
7 2 (0.18%) SSL
7 2 (0.18%) TCP/IP
8 1 (0.088%) Unified Communications
8 1 (0.088%) VPN
8 1 (0.088%) WebEx
Database & Business Intelligence
1 75 (6.61%) Power BI
2 37 (3.26%) SQL Server
3 29 (2.56%) Data Warehouse
4 23 (2.03%) Data Lake
5 14 (1.23%) BigQuery
5 14 (1.23%) Tableau
6 10 (0.88%) PostgreSQL
6 10 (0.88%) Siebel EIM
6 10 (0.88%) Snowflake Schema
7 9 (0.79%) SQL Server Reporting Services
8 8 (0.70%) Amazon Redshift
9 7 (0.62%) Metadata
9 7 (0.62%) SQL Server Integration Services
10 6 (0.53%) GIS
10 6 (0.53%) Oracle Database
10 6 (0.53%) Relational Database
11 5 (0.44%) Azure SQL Database
11 5 (0.44%) Big Data
11 5 (0.44%) DynamoDB
11 5 (0.44%) SAP HANA
Development Applications
1 81 (7.14%) JIRA
2 19 (1.67%) Git
3 18 (1.59%) Selenium
4 15 (1.32%) Postman
5 11 (0.97%) Cucumber
6 10 (0.88%) Cypress.io
6 10 (0.88%) WebDriver
7 6 (0.53%) SpecFlow
7 6 (0.53%) Visual Studio
8 4 (0.35%) Jenkins
8 4 (0.35%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Protractor
9 3 (0.26%) Visual Studio Code
10 2 (0.18%) Appium
10 2 (0.18%) HP UFT
10 2 (0.18%) TestRail
10 2 (0.18%) Zephyr
11 1 (0.088%) GitLab
11 1 (0.088%) Octopus Deploy
11 1 (0.088%) REST Assured
General
1 425 (37.44%) Social Skills
2 276 (24.32%) Finance
3 218 (19.21%) Marketing
4 132 (11.63%) Analytical Skills
5 108 (9.52%) Retail
6 92 (8.11%) Public Sector
7 91 (8.02%) Banking
8 53 (4.67%) Organisational Skills
9 49 (4.32%) Telecoms
10 46 (4.05%) Billing
11 38 (3.35%) Inclusion and Diversity
12 35 (3.08%) Manufacturing
13 33 (2.91%) Documentation Skills
14 31 (2.73%) Influencing Skills
15 29 (2.56%) Legal
16 22 (1.94%) Automotive
17 20 (1.76%) Local Government
18 19 (1.67%) Presentation Skills
19 13 (1.15%) Back Office
20 11 (0.97%) Law
Job Titles
1 192 (16.92%) Analyst
2 159 (14.01%) Architect
3 139 (12.25%) Developer
4 103 (9.07%) Lead
5 100 (8.81%) Business Analyst
6 85 (7.49%) Senior
7 83 (7.31%) Consultant
8 68 (5.99%) Solutions Architect
9 62 (5.46%) Project Manager
10 46 (4.05%) CRM Manager
11 38 (3.35%) Administrator
12 37 (3.26%) Dynamics 365 Developer
13 34 (3.00%) Enterprise Architect
14 30 (2.64%) CRM Analyst
15 29 (2.56%) Data Analyst
15 29 (2.56%) Salesforce Analyst
16 28 (2.47%) Data Engineer
16 28 (2.47%) Dynamics 365 Consultant
16 28 (2.47%) Salesforce Developer
17 26 (2.29%) Senior Analyst
Libraries, Frameworks & Software Standards
1 72 (6.34%) REST
2 53 (4.67%) .NET
3 50 (4.41%) Middleware
4 33 (2.91%) HTML
5 30 (2.64%) SOAP
6 28 (2.47%) CSS
7 26 (2.29%) JSON
8 22 (1.94%) Kafka
9 20 (1.76%) Terraform
9 20 (1.76%) XML
10 15 (1.32%) Lightning Web Components
11 14 (1.23%) HTML5 Canvas
11 14 (1.23%) Node.js
11 14 (1.23%) React
12 13 (1.15%) ONVIF
13 12 (1.06%) Gherkin
13 12 (1.06%) RESTful
13 12 (1.06%) SAP PI
14 11 (0.97%) ASP.NET Web API
14 11 (0.97%) OAuth
Miscellaneous
1 74 (6.52%) Onboarding
2 54 (4.76%) Product Ownership
3 52 (4.58%) Enterprise Software
4 43 (3.79%) Legacy Systems
5 38 (3.35%) Marketing Technology
6 26 (2.29%) Cloud Native
7 23 (2.03%) Self-Motivation
8 21 (1.85%) Data Structures
8 21 (1.85%) IVR
8 21 (1.85%) Management Information System
9 18 (1.59%) AI Agents
9 18 (1.59%) Social Media
10 15 (1.32%) Data Protection Act
11 14 (1.23%) Mobile App
12 13 (1.15%) Video\Live Streaming
13 11 (0.97%) Virtual Team
14 10 (0.88%) Low-Code
15 9 (0.79%) Analytical Mindset
15 9 (0.79%) Greenfield Project
16 8 (0.70%) Distributed Systems
Operating Systems
1 17 (1.50%) Windows
2 9 (0.79%) Apple iOS
3 8 (0.70%) Android
3 8 (0.70%) Unix
4 6 (0.53%) Mac OS
5 4 (0.35%) Windows Server
6 2 (0.18%) HPUX
6 2 (0.18%) Linux
6 2 (0.18%) Windows 10
Processes & Methodologies
1 323 (28.46%) Stakeholder Management
2 270 (23.79%) Agile
3 198 (17.44%) Problem-Solving
4 164 (14.45%) ERP
5 161 (14.19%) Migration
6 154 (13.57%) Analytics
7 136 (11.98%) Roadmaps
8 133 (11.72%) Customer Service
9 131 (11.54%) Stakeholder Engagement
10 125 (11.01%) DevOps
11 116 (10.22%) AI
12 110 (9.69%) Data Modelling
13 102 (8.99%) CI/CD
13 102 (8.99%) Decision-Making
14 96 (8.46%) Data Migration
15 95 (8.37%) Business Intelligence
16 88 (7.75%) User Acceptance Testing
17 80 (7.05%) Workshop Facilitation
18 79 (6.96%) Customer Engagement
19 75 (6.61%) Customer Experience
Programming Languages
1 146 (12.86%) SQL
2 96 (8.46%) JavaScript
3 66 (5.81%) C#
4 50 (4.41%) Python
5 20 (1.76%) ABAP
5 20 (1.76%) Java
6 19 (1.67%) TypeScript
7 16 (1.41%) Apex Code
8 9 (0.79%) PL/SQL
9 8 (0.70%) T-SQL
10 7 (0.62%) PowerShell
11 6 (0.53%) Data Analysis Expressions
12 4 (0.35%) Korn
13 3 (0.26%) R
14 2 (0.18%) Bicep
14 2 (0.18%) Groovy
14 2 (0.18%) SOQL
14 2 (0.18%) VBA
15 1 (0.088%) DAML
15 1 (0.088%) Solidity
Qualifications
1 118 (10.40%) Security Cleared
2 90 (7.93%) SC Cleared
3 81 (7.14%) Degree
4 30 (2.64%) Microsoft Certification
5 19 (1.67%) Computer Science Degree
6 17 (1.50%) PMP
7 14 (1.23%) CCNA
7 14 (1.23%) Cisco Certification
7 14 (1.23%) PMI Certification
8 13 (1.15%) A+ Certification
8 13 (1.15%) MCSA
9 11 (0.97%) BPSS Clearance
9 11 (0.97%) ISTQB
10 9 (0.79%) DV Cleared
11 7 (0.62%) Azure Certification
12 5 (0.44%) IIBA
12 5 (0.44%) Master's Degree
12 5 (0.44%) TOGAF Certification
13 4 (0.35%) CBAP
13 4 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 88 (7.75%) Data Quality
2 80 (7.05%) GDPR
3 70 (6.17%) QA
4 24 (2.11%) PMO
5 20 (1.76%) SLA
6 17 (1.50%) Accessibility
7 13 (1.15%) WCAG
8 7 (0.62%) ISO/IEC 27001
9 5 (0.44%) ISO 20022
9 5 (0.44%) NIST
9 5 (0.44%) SEPA
9 5 (0.44%) Transfer of Undertakings (Protection of Employment)
10 4 (0.35%) Actionable Recommendations
10 4 (0.35%) PCI DSS
11 2 (0.18%) IFRS
11 2 (0.18%) PERC
11 2 (0.18%) Sarbanes-Oxley
12 1 (0.088%) California Consumer Privacy Act
12 1 (0.088%) Cyber Essentials
12 1 (0.088%) Cyber Essentials PLUS
System Software
1 16 (1.41%) Active Directory
2 8 (0.70%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.18%) Hyper-V
Systems Management
1 8 (0.70%) Kubernetes
1 8 (0.70%) Systems Management Server (SMS)
2 3 (0.26%) Grafana
2 3 (0.26%) Prometheus
2 3 (0.26%) Single Sign-On
3 2 (0.18%) Microsoft Intune
4 1 (0.088%) Autotask
4 1 (0.088%) FortiGate
4 1 (0.088%) HP ALM
Vendors
1 331 (29.16%) Microsoft
2 273 (24.05%) Salesforce
3 86 (7.58%) SAP
4 56 (4.93%) Oracle
5 53 (4.67%) ServiceNow
6 42 (3.70%) Adobe
7 35 (3.08%) Databricks
8 32 (2.82%) MuleSoft
9 27 (2.38%) Google
10 24 (2.11%) Salesforce Marketing Cloud
11 22 (1.94%) Siebel
12 21 (1.85%) Braze
13 19 (1.67%) HubSpot
14 13 (1.15%) Workday
15 8 (0.70%) Autodesk
15 8 (0.70%) Conga
15 8 (0.70%) DocuSign
15 8 (0.70%) Meraki
16 7 (0.62%) ION Trading
16 7 (0.62%) Sitecore