CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 31 July 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Jul 2026
Same period 2025 Same period 2024
Rank 102 118 113
Rank change year-on-year +16 -5 +28
Contract jobs citing CRM 1,095 653 694
As % of all contract jobs in England 2.42% 2.37% 2.04%
As % of the Processes & Methodologies category 2.83% 2.61% 2.38%
Number of daily rates quoted 683 412 450
10th Percentile £313 £235 £313
25th Percentile £412 £362 £413
Median daily rate (50th Percentile) £513 £500 £500
Median % change year-on-year +2.50% - -4.76%
75th Percentile £625 £600 £619
90th Percentile £700 £675 £682
UK median daily rate £515 £495 £500
% change year-on-year +4.04% -1.00% -4.76%
Number of hourly rates quoted 33 29 16
10th Percentile £13.15 £14.60 £12.33
25th Percentile £14.25 £14.75 £13.00
Median hourly rate £14.96 £17.00 £20.50
Median % change year-on-year -12.00% -17.07% +16.28%
75th Percentile £28.00 £34.48 £33.50
90th Percentile £38.75 £46.90 £137.50
UK median hourly rate £16.00 £19.59 £14.34
% change year-on-year -18.33% +36.61% -17.18%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,641 24,977 29,189
As % of all contract IT jobs advertised in England 85.26% 90.76% 85.84%
Number of daily rates quoted 24,154 16,016 19,101
10th Percentile £325 £300 £313
25th Percentile £425 £405 £419
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.55%
Number of hourly rates quoted 2,462 1,371 1,780
10th Percentile £15.00 £14.25 £13.87
25th Percentile £20.92 £17.98 £17.72
Median hourly rate £45.00 £25.15 £41.50
Median % change year-on-year +78.93% -39.40% -2.35%
75th Percentile £68.75 £52.00 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 31 July 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 31 July 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 31 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +6 583 £525 +5.00% 549
South East -34 138 £575 +59.72% 317
Midlands +19 137 £465 +3.33% 156
North of England -22 126 £500 +5.26% 230
West Midlands +3 102 £463 - 90
North West -17 90 £500 +5.26% 131
East of England +35 69 £463 -17.78% 92
East Midlands +6 33 £475 +32.31% 66
South West -32 31 £475 +11.76% 94
Yorkshire -46 24 £490 -4.39% 69
North East -33 14 £525 +18.31% 31
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 42 (3.84%) CMS
2 40 (3.65%) Confluence
3 22 (2.01%) SharePoint
4 9 (0.82%) Adobe Experience Manager
4 9 (0.82%) SAS
5 7 (0.64%) Microsoft Exchange
6 6 (0.55%) Apache Airflow
6 6 (0.55%) Oracle Workflow
7 4 (0.37%) NetWeaver
7 4 (0.37%) SAP EP
7 4 (0.37%) Sitecore CMS
8 3 (0.27%) Apache
8 3 (0.27%) Kentico
8 3 (0.27%) TIBCO ActiveMatrix
9 2 (0.18%) Apache Spark
9 2 (0.18%) Appian
9 2 (0.18%) Headless CMS
10 1 (0.091%) Ethereum
10 1 (0.091%) Palantir Foundry
10 1 (0.091%) Totara
Applications
1 39 (3.56%) Microsoft Excel
2 35 (3.20%) Microsoft Office
3 13 (1.19%) MS Visio
4 10 (0.91%) AutoCAD
5 9 (0.82%) Microsoft PowerPoint
5 9 (0.82%) Spreadsheet
6 8 (0.73%) Chatbot
6 8 (0.73%) Revit
7 5 (0.46%) SPSS
8 4 (0.37%) Microsoft Project
9 3 (0.27%) Adobe Illustrator
10 2 (0.18%) Notion
10 2 (0.18%) Photoshop
11 1 (0.091%) Adobe Creative Suite
11 1 (0.091%) InDesign
11 1 (0.091%) PlantUML
Business Applications
1 288 (26.30%) Dynamics CRM
2 55 (5.02%) Salesforce CRM
3 19 (1.74%) NetSuite
4 16 (1.46%) Siebel CRM
5 15 (1.37%) SAP CRM
5 15 (1.37%) SAP S/4HANA
6 10 (0.91%) SAP PSCD
7 9 (0.82%) Temenos T24
8 6 (0.55%) Finacle
8 6 (0.55%) SAP ERP
9 5 (0.46%) Oracle Payables
9 5 (0.46%) Payment Gateway
9 5 (0.46%) Raiser’s Edge
9 5 (0.46%) Sage X3
10 4 (0.37%) Adobe Campaign
10 4 (0.37%) FLEXCUBE
10 4 (0.37%) Oracle Receivables
11 3 (0.27%) BusinessWorks
11 3 (0.27%) Oracle Procure-to-Pay
11 3 (0.27%) Shopify
Cloud Services
1 247 (22.56%) Azure
2 220 (20.09%) Dynamics 365
3 140 (12.79%) Power Platform
4 100 (9.13%) AWS
5 84 (7.67%) Azure DevOps
6 69 (6.30%) SaaS
7 68 (6.21%) Power Automate
8 59 (5.39%) PowerApps
9 47 (4.29%) GCP
10 42 (3.84%) Microsoft 365
11 35 (3.20%) Salesforce Service Cloud
12 31 (2.83%) Serverless
13 30 (2.74%) Snowflake
14 22 (2.01%) Salesforce Sales Cloud
15 21 (1.92%) Azure Functions
16 19 (1.74%) Azure Data Factory
16 19 (1.74%) GitHub
17 17 (1.55%) GitHub Actions
17 17 (1.55%) Microsoft Copilot
18 13 (1.19%) OCI
Communications & Networking
1 10 (0.91%) SMS
2 6 (0.55%) Firewall
3 3 (0.27%) DHCP
3 3 (0.27%) DNS
3 3 (0.27%) Internet
3 3 (0.27%) IPv4
3 3 (0.27%) IPv6
3 3 (0.27%) NAS
3 3 (0.27%) WAN
3 3 (0.27%) Wi-Fi
4 2 (0.18%) SSL
4 2 (0.18%) TCP/IP
5 1 (0.091%) ADSL
5 1 (0.091%) Ethernet
5 1 (0.091%) HTTP
5 1 (0.091%) HTTPS
5 1 (0.091%) LAN
5 1 (0.091%) MPLS
5 1 (0.091%) PSTN
5 1 (0.091%) VPN
Database & Business Intelligence
1 73 (6.67%) Power BI
2 32 (2.92%) SQL Server
3 31 (2.83%) Data Warehouse
4 25 (2.28%) Data Lake
5 14 (1.28%) BigQuery
6 13 (1.19%) Tableau
7 11 (1.00%) Metadata
7 11 (1.00%) Snowflake Schema
8 10 (0.91%) PostgreSQL
8 10 (0.91%) Siebel EIM
9 9 (0.82%) Amazon Redshift
10 8 (0.73%) SQL Server Reporting Services
11 7 (0.64%) SQL Server Integration Services
12 6 (0.55%) Oracle Database
13 5 (0.46%) Azure SQL Database
13 5 (0.46%) Big Data
13 5 (0.46%) DynamoDB
13 5 (0.46%) Looker
13 5 (0.46%) Relational Database
13 5 (0.46%) SAP HANA
Development Applications
1 79 (7.21%) JIRA
2 16 (1.46%) Git
2 16 (1.46%) Selenium
3 15 (1.37%) Postman
4 10 (0.91%) Cucumber
4 10 (0.91%) Cypress.io
5 9 (0.82%) WebDriver
6 7 (0.64%) SpecFlow
7 4 (0.37%) Jenkins
7 4 (0.37%) SQL Server Management Studio (SSMS)
7 4 (0.37%) Visual Studio
8 3 (0.27%) Protractor
8 3 (0.27%) TestRail
8 3 (0.27%) Zephyr
9 1 (0.091%) Fiddler
9 1 (0.091%) GitLab
9 1 (0.091%) Hudson
9 1 (0.091%) REST Assured
9 1 (0.091%) SoapUI
9 1 (0.091%) Visual Studio Code
General
1 396 (36.16%) Social Skills
2 272 (24.84%) Finance
3 211 (19.27%) Marketing
4 137 (12.51%) Analytical Skills
5 105 (9.59%) Retail
6 94 (8.58%) Public Sector
7 78 (7.12%) Banking
8 47 (4.29%) Billing
9 46 (4.20%) Organisational Skills
9 46 (4.20%) Telecoms
10 35 (3.20%) Documentation Skills
10 35 (3.20%) Inclusion and Diversity
11 31 (2.83%) Influencing Skills
12 30 (2.74%) Legal
12 30 (2.74%) Manufacturing
13 21 (1.92%) Automotive
14 19 (1.74%) Local Government
15 17 (1.55%) Presentation Skills
16 12 (1.10%) Advertising
16 12 (1.10%) Back Office
Job Titles
1 192 (17.53%) Analyst
2 165 (15.07%) Architect
3 127 (11.60%) Developer
4 104 (9.50%) Business Analyst
5 93 (8.49%) Lead
6 89 (8.13%) Senior
7 74 (6.76%) Consultant
7 74 (6.76%) Solutions Architect
8 65 (5.94%) Project Manager
9 47 (4.29%) CRM Manager
10 32 (2.92%) Data Engineer
11 31 (2.83%) CRM Analyst
12 30 (2.74%) Data Analyst
12 30 (2.74%) Dynamics 365 Consultant
13 29 (2.65%) Administrator
13 29 (2.65%) CRM Specialist
13 29 (2.65%) Dynamics 365 Developer
13 29 (2.65%) Salesforce Analyst
14 28 (2.56%) Enterprise Architect
14 28 (2.56%) Senior Analyst
Libraries, Frameworks & Software Standards
1 65 (5.94%) REST
2 53 (4.84%) Middleware
3 44 (4.02%) .NET
4 30 (2.74%) HTML
5 28 (2.56%) CSS
5 28 (2.56%) SOAP
6 25 (2.28%) Kafka
7 21 (1.92%) JSON
8 17 (1.55%) XML
9 15 (1.37%) Lightning Web Components
10 14 (1.28%) React
11 13 (1.19%) Node.js
11 13 (1.19%) ONVIF
11 13 (1.19%) SAP PI
12 12 (1.10%) RESTful
13 11 (1.00%) Gherkin
13 11 (1.00%) HTML5 Canvas
13 11 (1.00%) SAP Fiori
13 11 (1.00%) SAPUI5
14 10 (0.91%) OAuth
Miscellaneous
1 74 (6.76%) Onboarding
2 51 (4.66%) Product Ownership
3 49 (4.47%) Legacy Systems
4 48 (4.38%) Enterprise Software
5 35 (3.20%) Marketing Technology
6 31 (2.83%) Self-Motivation
7 22 (2.01%) Cloud Native
8 20 (1.83%) Data Structures
9 18 (1.64%) AI Agents
9 18 (1.64%) IVR
10 15 (1.37%) Social Media
11 14 (1.28%) Mobile App
12 13 (1.19%) Analytical Mindset
12 13 (1.19%) Data Protection Act
12 13 (1.19%) Management Information System
12 13 (1.19%) Video\Live Streaming
13 11 (1.00%) Virtual Team
14 9 (0.82%) Distributed Systems
14 9 (0.82%) Greenfield Project
15 8 (0.73%) IoT
Operating Systems
1 15 (1.37%) Windows
2 9 (0.82%) Apple iOS
3 8 (0.73%) Android
3 8 (0.73%) Unix
4 4 (0.37%) Mac OS
4 4 (0.37%) Windows 10
5 2 (0.18%) HPUX
5 2 (0.18%) Linux
5 2 (0.18%) Windows Server
Processes & Methodologies
1 284 (25.94%) Stakeholder Management
2 262 (23.93%) Agile
3 180 (16.44%) Problem-Solving
4 176 (16.07%) Migration
5 155 (14.16%) Analytics
6 146 (13.33%) ERP
7 141 (12.88%) Roadmaps
8 127 (11.60%) DevOps
9 121 (11.05%) Stakeholder Engagement
10 118 (10.78%) Data Modelling
11 109 (9.95%) AI
11 109 (9.95%) Customer Service
12 102 (9.32%) CI/CD
12 102 (9.32%) Decision-Making
13 100 (9.13%) Business Intelligence
13 100 (9.13%) Data Migration
14 88 (8.04%) User Acceptance Testing
15 76 (6.94%) Workshop Facilitation
16 73 (6.67%) Workflow
17 68 (6.21%) Change Management
Programming Languages
1 143 (13.06%) SQL
2 85 (7.76%) JavaScript
3 56 (5.11%) C#
4 52 (4.75%) Python
5 21 (1.92%) ABAP
6 20 (1.83%) Java
7 14 (1.28%) Apex Code
7 14 (1.28%) TypeScript
8 7 (0.64%) PL/SQL
8 7 (0.64%) PowerShell
8 7 (0.64%) T-SQL
9 4 (0.37%) Korn
10 3 (0.27%) Data Analysis Expressions
11 2 (0.18%) Bicep
11 2 (0.18%) Groovy
11 2 (0.18%) R
11 2 (0.18%) SOQL
12 1 (0.091%) DAML
12 1 (0.091%) Rust
12 1 (0.091%) Solidity
Qualifications
1 112 (10.23%) Security Cleared
2 90 (8.22%) SC Cleared
3 83 (7.58%) Degree
4 25 (2.28%) Microsoft Certification
5 20 (1.83%) Computer Science Degree
6 15 (1.37%) PMI Certification
6 15 (1.37%) PMP
7 14 (1.28%) CCNA
7 14 (1.28%) Cisco Certification
8 13 (1.19%) A+ Certification
8 13 (1.19%) MCSA
9 11 (1.00%) BPSS Clearance
10 9 (0.82%) DV Cleared
10 9 (0.82%) ISTQB
11 7 (0.64%) Azure Certification
12 6 (0.55%) TOGAF Certification
13 5 (0.46%) Master's Degree
14 4 (0.37%) CBAP
14 4 (0.37%) IIBA
14 4 (0.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 88 (8.04%) GDPR
2 87 (7.95%) Data Quality
3 64 (5.84%) QA
4 20 (1.83%) PMO
5 18 (1.64%) SLA
6 17 (1.55%) Accessibility
7 12 (1.10%) WCAG
8 5 (0.46%) ISO 20022
8 5 (0.46%) ISO/IEC 27001
8 5 (0.46%) NIST
8 5 (0.46%) Sarbanes-Oxley
8 5 (0.46%) SEPA
8 5 (0.46%) Transfer of Undertakings (Protection of Employment)
9 4 (0.37%) Actionable Recommendations
9 4 (0.37%) PCI DSS
10 3 (0.27%) IFRS
11 2 (0.18%) GMP
11 2 (0.18%) PERC
12 1 (0.091%) California Consumer Privacy Act
12 1 (0.091%) GAAP
System Software
1 9 (0.82%) Active Directory
1 9 (0.82%) Docker
2 1 (0.091%) VMware Infrastructure
Systems Management
1 21 (1.92%) Terraform
2 9 (0.82%) Kubernetes
3 8 (0.73%) Systems Management Server (SMS)
4 4 (0.37%) Single Sign-On
5 3 (0.27%) Grafana
5 3 (0.27%) Prometheus
6 2 (0.18%) Microsoft Intune
7 1 (0.091%) Autotask
7 1 (0.091%) FortiGate
7 1 (0.091%) HP ALM
Vendors
1 300 (27.40%) Microsoft
2 269 (24.57%) Salesforce
3 84 (7.67%) SAP
4 59 (5.39%) Oracle
5 48 (4.38%) ServiceNow
6 41 (3.74%) Adobe
7 40 (3.65%) Databricks
8 33 (3.01%) MuleSoft
9 26 (2.37%) Google
10 23 (2.10%) Siebel
11 22 (2.01%) Salesforce Marketing Cloud
12 20 (1.83%) Braze
13 16 (1.46%) HubSpot
14 13 (1.19%) Workday
15 8 (0.73%) Autodesk
15 8 (0.73%) Conga
15 8 (0.73%) DocuSign
16 7 (0.64%) ION Trading
16 7 (0.64%) Marketo
17 6 (0.55%) webMethods