CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 106 132 116
Rank change year-on-year +26 -16 +8
Contract jobs citing CRM 775 601 851
As % of all contract jobs in England 2.60% 1.93% 2.13%
As % of the Processes & Methodologies category 2.88% 2.23% 2.40%
Number of daily rates quoted 453 376 567
10th Percentile £242 £319 £305
25th Percentile £391 £425 £425
Median daily rate (50th Percentile) £500 £530 £510
Median % change year-on-year -5.66% +3.92% -3.77%
75th Percentile £588 £638 £625
90th Percentile £668 £716 £700
UK median daily rate £500 £525 £523
% change year-on-year -4.76% +0.48% -1.42%
Number of hourly rates quoted 38 8 18
10th Percentile £14.00 £21.87 £15.41
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £26.50
Median % change year-on-year -48.87% +25.47% +25.56%
75th Percentile £27.69 £60.63 £32.19
90th Percentile £38.48 £137.50 £62.49
UK median hourly rate £17.00 £28.75 £26.50
% change year-on-year -40.87% +8.49% +17.78%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 26,934 26,984 35,457
As % of all contract IT jobs advertised in England 90.48% 86.62% 88.75%
Number of daily rates quoted 17,108 16,470 24,373
10th Percentile £298 £313 £313
25th Percentile £405 £416 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.69% -2.91%
Number of hourly rates quoted 1,747 976 1,492
10th Percentile £14.69 £15.00 £14.25
25th Percentile £17.74 £20.00 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +27.14%
75th Percentile £45.46 £65.00 £65.00
90th Percentile £67.35 £74.00 £77.50
UK median hourly rate £25.15 £35.00 £43.79
% change year-on-year -28.14% -20.08% +25.12%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 8 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 8 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +29 424 £510 -7.27% 1,416
South East +31 120 £520 -0.95% 1,321
Midlands -17 82 £449 -12.70% 299
North of England -21 76 £450 -18.18% 398
West Midlands -34 57 £463 -8.64% 172
North West -21 47 £425 -15.00% 242
Yorkshire -21 25 £525 -7.41% 135
East of England +1 24 £475 +15.15% 153
East Midlands -1 23 £360 -34.55% 122
South West -15 22 £500 -1.96% 152
North East -7 4 £444 -22.49% 22
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (6.06%) SharePoint
2 32 (4.13%) CMS
3 18 (2.32%) Confluence
4 6 (0.77%) Adobe Experience Manager
4 6 (0.77%) SugarCRM
5 5 (0.65%) Microsoft Exchange
6 4 (0.52%) Apache Airflow
6 4 (0.52%) Appian
6 4 (0.52%) Camunda
7 2 (0.26%) Apache Spark
7 2 (0.26%) Documentum
7 2 (0.26%) Headless CMS
7 2 (0.26%) Moodle
7 2 (0.26%) NetWeaver
8 1 (0.13%) Apache
8 1 (0.13%) Apache Solr
8 1 (0.13%) Kentico
8 1 (0.13%) SAP EP
8 1 (0.13%) SAP Portal
8 1 (0.13%) SAS
Applications
1 54 (6.97%) Microsoft Excel
2 27 (3.48%) Microsoft Office
3 14 (1.81%) Microsoft PowerPoint
4 10 (1.29%) Microsoft Project
5 7 (0.90%) Chatbot
5 7 (0.90%) Spreadsheet
6 6 (0.77%) MS Visio
7 4 (0.52%) Adobe Illustrator
7 4 (0.52%) Photoshop
7 4 (0.52%) Sketch
8 3 (0.39%) InVision
8 3 (0.39%) OmniGraffle
8 3 (0.39%) UXPin
9 1 (0.13%) Adobe Creative Suite
9 1 (0.13%) Camtasia
9 1 (0.13%) InDesign
9 1 (0.13%) SPSS
Business Applications
1 218 (28.13%) Dynamics CRM
2 69 (8.90%) Salesforce CRM
3 9 (1.16%) SAP S/4HANA
4 7 (0.90%) SAP ERP
5 6 (0.77%) NetSuite
6 5 (0.65%) Workday HCM
7 4 (0.52%) SAP CRM
7 4 (0.52%) SAP HR
7 4 (0.52%) SAP PSCD
8 3 (0.39%) Shopify
8 3 (0.39%) Sprinklr
9 2 (0.26%) Dynamics NAV
9 2 (0.26%) Eloqua
9 2 (0.26%) Oracle CRM
9 2 (0.26%) Oracle EBS
9 2 (0.26%) Sage CRM
9 2 (0.26%) SAP CX
9 2 (0.26%) Workfront
10 1 (0.13%) Remedy ITSM
10 1 (0.13%) Siebel CRM
Cloud Services
1 160 (20.65%) Dynamics 365
2 151 (19.48%) Azure
3 143 (18.45%) Power Platform
4 58 (7.48%) Power Automate
5 56 (7.23%) AWS
6 53 (6.84%) PowerApps
7 50 (6.45%) SaaS
8 48 (6.19%) Azure DevOps
9 35 (4.52%) Microsoft 365
10 25 (3.23%) Azure Logic Apps
11 21 (2.71%) GCP
11 21 (2.71%) Salesforce Sales Cloud
11 21 (2.71%) Serverless
12 16 (2.06%) Microsoft Copilot
13 14 (1.81%) Azure Data Factory
13 14 (1.81%) Snowflake
14 13 (1.68%) Azure Functions
14 13 (1.68%) Entra ID
15 10 (1.29%) PaaS
16 9 (1.16%) Google Analytics
Communications & Networking
1 13 (1.68%) VPN
2 11 (1.42%) DNS
2 11 (1.42%) TCP/IP
3 9 (1.16%) Firewall
4 8 (1.03%) SMS
5 6 (0.77%) DHCP
6 5 (0.65%) Broadband
6 5 (0.65%) Remote Desktop
7 3 (0.39%) Internet
8 2 (0.26%) Cisco ICM
8 2 (0.26%) HTTP
8 2 (0.26%) Intranet
8 2 (0.26%) ISDN
8 2 (0.26%) PSTN
8 2 (0.26%) WebEx
9 1 (0.13%) 5G
9 1 (0.13%) IP Telephony
9 1 (0.13%) LAN
9 1 (0.13%) VoIP
9 1 (0.13%) WAN
Database & Business Intelligence
1 81 (10.45%) Power BI
2 21 (2.71%) Tableau
3 18 (2.32%) SQL Server
4 15 (1.94%) Data Warehouse
5 13 (1.68%) Data Lake
6 12 (1.55%) BigQuery
7 11 (1.42%) Metadata
8 10 (1.29%) SQL Server Integration Services
9 8 (1.03%) SQL Server Reporting Services
10 7 (0.90%) Relational Database
11 5 (0.65%) Big Data
11 5 (0.65%) Crystal Reports
11 5 (0.65%) Delta Lake
11 5 (0.65%) MySQL
11 5 (0.65%) SAP BW
12 4 (0.52%) BusinessObjects Business Intelligence
12 4 (0.52%) Looker
12 4 (0.52%) NoSQL
12 4 (0.52%) Qlik Sense
13 3 (0.39%) Amazon Redshift
Development Applications
1 47 (6.06%) JIRA
2 13 (1.68%) Git
3 5 (0.65%) Jenkins
4 4 (0.52%) ER Studio
4 4 (0.52%) ERwin
5 3 (0.39%) Axure RP
5 3 (0.39%) Balsamiq
5 3 (0.39%) Selenium
5 3 (0.39%) SQL Server Management Studio (SSMS)
5 3 (0.39%) Visual Studio
6 2 (0.26%) CircleCI
6 2 (0.26%) CocoaPods
6 2 (0.26%) Crashlytics
6 2 (0.26%) Eclipse
6 2 (0.26%) fastlane
6 2 (0.26%) MSBuild
6 2 (0.26%) Postman
6 2 (0.26%) Team Foundation Server
6 2 (0.26%) Xcode
7 1 (0.13%) MLflow
General
1 330 (42.58%) Social Skills
2 184 (23.74%) Finance
3 168 (21.68%) Marketing
4 130 (16.77%) Analytical Skills
5 59 (7.61%) Public Sector
6 52 (6.71%) Retail
7 43 (5.55%) Banking
8 34 (4.39%) Billing
9 30 (3.87%) Telecoms
10 29 (3.74%) Documentation Skills
10 29 (3.74%) Legal
11 18 (2.32%) Organisational Skills
12 17 (2.19%) French Language
13 16 (2.06%) Inclusion and Diversity
14 15 (1.94%) Law
15 12 (1.55%) Italian Language
16 11 (1.42%) Advertising
16 11 (1.42%) Back Office
16 11 (1.42%) Japanese Language
17 10 (1.29%) Publishing
Job Titles
1 126 (16.26%) Analyst
2 91 (11.74%) Architect
3 75 (9.68%) Developer
4 67 (8.65%) Business Analyst
5 62 (8.00%) Consultant
6 54 (6.97%) Lead
7 52 (6.71%) Senior
8 49 (6.32%) Project Manager
9 37 (4.77%) Solutions Architect
10 26 (3.35%) Functional Consultant
11 24 (3.10%) Data Analyst
11 24 (3.10%) Dynamics 365 Developer
12 22 (2.84%) Administrator
12 22 (2.84%) Dynamics 365 Consultant
12 22 (2.84%) Salesforce Analyst
13 21 (2.71%) Salesforce Architect
14 19 (2.45%) CRM Analyst
15 18 (2.32%) CRM Consultant
15 18 (2.32%) CRM Manager
15 18 (2.32%) Marketing Manager
Libraries, Frameworks & Software Standards
1 47 (6.06%) .NET
2 32 (4.13%) REST
3 31 (4.00%) HTML
4 24 (3.10%) Lightning Web Components
5 22 (2.84%) SOAP
6 19 (2.45%) CSS
7 18 (2.32%) XML
8 17 (2.19%) JSON
9 14 (1.81%) Web Services
10 10 (1.29%) Middleware
11 9 (1.16%) Node.js
11 9 (1.16%) OAuth
11 9 (1.16%) React
11 9 (1.16%) RESTful
12 8 (1.03%) SAP Fiori
13 7 (0.90%) PySpark
14 6 (0.77%) ADO
14 6 (0.77%) ASP.NET Web API
14 6 (0.77%) Visualforce
15 5 (0.65%) ASP.NET
Miscellaneous
1 37 (4.77%) Product Ownership
2 33 (4.26%) Enterprise Software
3 29 (3.74%) Legacy Systems
4 25 (3.23%) Management Information System
5 24 (3.10%) Onboarding
6 21 (2.71%) Analytical Mindset
7 20 (2.58%) Mobile App
8 18 (2.32%) Data Structures
9 16 (2.06%) Marketing Technology
10 14 (1.81%) Social Media
10 14 (1.81%) Web Conferencing
11 13 (1.68%) Cloud Native
11 13 (1.68%) Low-Code
11 13 (1.68%) Self-Motivation
12 11 (1.42%) Data Protection Act
13 10 (1.29%) AI Agents
14 6 (0.77%) Greenfield Project
15 5 (0.65%) IVR
15 5 (0.65%) Linux Command Line
15 5 (0.65%) Team-Oriented Environment
Operating Systems
1 15 (1.94%) Windows
2 12 (1.55%) Windows 10
3 6 (0.77%) Windows Server
4 5 (0.65%) Apple iOS
4 5 (0.65%) Windows Server 2012
4 5 (0.65%) Windows Server 2016
5 3 (0.39%) Android
5 3 (0.39%) Linux
6 1 (0.13%) Mac OS X
6 1 (0.13%) Unix
6 1 (0.13%) Windows 7
Processes & Methodologies
1 201 (25.94%) Agile
2 140 (18.06%) Problem-Solving
3 129 (16.65%) Stakeholder Management
4 119 (15.35%) ERP
4 119 (15.35%) Migration
5 109 (14.06%) Stakeholder Engagement
6 107 (13.81%) Business Intelligence
7 93 (12.00%) Analytics
8 87 (11.23%) DevOps
9 82 (10.58%) Data Migration
10 81 (10.45%) Customer Service
11 74 (9.55%) Data Modelling
12 70 (9.03%) User Experience
13 67 (8.65%) Project Management
14 64 (8.26%) Customer Engagement
15 59 (7.61%) Continuous Improvement
15 59 (7.61%) Roadmaps
16 55 (7.10%) Change Management
17 53 (6.84%) AI
17 53 (6.84%) User Stories
Programming Languages
1 93 (12.00%) SQL
2 68 (8.77%) JavaScript
3 45 (5.81%) C#
4 38 (4.90%) Python
5 16 (2.06%) Apex Code
6 15 (1.94%) Java
7 12 (1.55%) TypeScript
8 10 (1.29%) ABAP
9 9 (1.16%) PHP
10 4 (0.52%) PowerShell
10 4 (0.52%) SOQL
11 3 (0.39%) R
11 3 (0.39%) SOSL
12 2 (0.26%) Bash
12 2 (0.26%) Bicep
12 2 (0.26%) Go
12 2 (0.26%) Objective-C
12 2 (0.26%) Ruby
12 2 (0.26%) Swift
13 1 (0.13%) Korn
Qualifications
1 74 (9.55%) Degree
2 44 (5.68%) Security Cleared
3 33 (4.26%) SC Cleared
4 24 (3.10%) Computer Science Degree
5 19 (2.45%) Microsoft Certification
5 19 (2.45%) PMP
6 17 (2.19%) PMI Certification
7 10 (1.29%) Azure Certification
8 7 (0.90%) MCP
9 5 (0.65%) Master's Degree
9 5 (0.65%) MCDST
10 4 (0.52%) CCA
10 4 (0.52%) DV Cleared
11 3 (0.39%) ACCA
11 3 (0.39%) AWS Certification
11 3 (0.39%) AWS Certified Solutions Architect
11 3 (0.39%) CIMA
11 3 (0.39%) Six Sigma Green Belt
12 2 (0.26%) CISSP
12 2 (0.26%) MBA
Quality Assurance & Compliance
1 55 (7.10%) GDPR
2 44 (5.68%) QA
3 38 (4.90%) Data Quality
4 31 (4.00%) Accessibility
5 8 (1.03%) SLA
6 7 (0.90%) California Consumer Privacy Act
7 5 (0.65%) COBIT
7 5 (0.65%) PMO
8 4 (0.52%) PCI DSS
8 4 (0.52%) WCAG
9 3 (0.39%) Actionable Recommendations
9 3 (0.39%) HIPAA
9 3 (0.39%) ISO/IEC 27001
9 3 (0.39%) NIST
10 2 (0.26%) Cyber Essentials
10 2 (0.26%) Cyber Essentials PLUS
10 2 (0.26%) ITGC
11 1 (0.13%) PERC
11 1 (0.13%) Sarbanes-Oxley
11 1 (0.13%) Software Quality Assurance
System Software
1 21 (2.71%) Active Directory
2 5 (0.65%) Hyper-V
2 5 (0.65%) Terminal Services
2 5 (0.65%) VMware Infrastructure
3 4 (0.52%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 6 (0.77%) SCCM
2 5 (0.65%) Single Sign-On
2 5 (0.65%) Terraform
3 3 (0.39%) Grafana
3 3 (0.39%) Kubernetes
4 2 (0.26%) Cisco UCCE
4 2 (0.26%) Systems Management Server (SMS)
5 1 (0.13%) Amdocs OSS
5 1 (0.13%) Cisco CUCM
5 1 (0.13%) Cisco UCCX
5 1 (0.13%) Computer Emergency Response Teams
5 1 (0.13%) Kibana
5 1 (0.13%) Microsoft Intune
Vendors
1 223 (28.77%) Salesforce
2 220 (28.39%) Microsoft
3 53 (6.84%) SAP
4 32 (4.13%) HubSpot
5 31 (4.00%) ServiceNow
6 29 (3.74%) Google
7 25 (3.23%) Oracle
8 24 (3.10%) Adobe
9 21 (2.71%) Databricks
10 11 (1.42%) Salesforce Marketing Cloud
11 9 (1.16%) Genesys
11 9 (1.16%) Workday
12 8 (1.03%) IFS
13 7 (0.90%) Guidewire
13 7 (0.90%) MuleSoft
14 6 (0.77%) Avaya
14 6 (0.77%) Citrix
14 6 (0.77%) VMware
15 5 (0.65%) Mitel
15 5 (0.65%) Siebel