CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 8 October 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 105 110 141
Rank change year-on-year +5 +31 -26
Contract jobs citing CRM 1,183 702 578
As % of all contract jobs in England 2.56% 2.51% 1.79%
As % of the Processes & Methodologies category 3.02% 2.76% 2.07%
Number of daily rates quoted 697 415 356
10th Percentile £306 £231 £325
25th Percentile £411 £363 £425
Median daily rate (50th Percentile) £525 £500 £530
Median % change year-on-year +5.00% -5.66% +3.92%
75th Percentile £625 £588 £632
90th Percentile £713 £663 £700
UK median daily rate £525 £490 £525
% change year-on-year +7.14% -6.67% -
Number of hourly rates quoted 69 30 9
10th Percentile £12.71 £14.73 £23.33
25th Percentile £13.39 £14.75 £27.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +64.71%
75th Percentile £17.50 £27.48 £36.50
90th Percentile £28.44 £37.05 £137.50
UK median hourly rate £14.85 £17.00 £30.00
% change year-on-year -12.65% -43.33% +41.18%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,226 25,436 27,906
As % of all contract IT jobs advertised in England 84.80% 90.90% 86.42%
Number of daily rates quoted 23,709 16,124 17,045
10th Percentile £325 £294 £313
25th Percentile £425 £405 £419
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £641
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,969 1,568 1,160
10th Percentile £13.70 £14.50 £15.00
25th Percentile £17.43 £17.87 £20.28
Median hourly rate £40.00 £25.15 £42.69
Median % change year-on-year +59.05% -41.09% -4.07%
75th Percentile £67.25 £45.80 £67.14
90th Percentile £78.75 £67.50 £75.00
UK median hourly rate £37.50 £25.15 £40.33
% change year-on-year +49.11% -37.63% -7.56%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 8 October 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 8 October 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 8 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +2 603 £525 +5.00% 2,355
Midlands +20 170 £475 +5.56% 309
South East -21 163 £578 +14.07% 565
North of England -4 137 £513 +14.27% 471
West Midlands +18 124 £463 - 194
North West +1 92 £510 +19.88% 286
East of England +2 57 £190 -61.22% 184
East Midlands +8 44 £505 +40.28% 115
South West -24 41 £335 -21.18% 121
Yorkshire -32 25 £550 +15.79% 142
North East -20 22 £523 +19.43% 44
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (3.89%) CMS
2 37 (3.13%) Confluence
3 30 (2.54%) SharePoint
4 11 (0.93%) Adobe Experience Manager
4 11 (0.93%) Microsoft Exchange
5 9 (0.76%) SAS
6 8 (0.68%) Apache Airflow
7 7 (0.59%) NetWeaver
8 6 (0.51%) Oracle Workflow
8 6 (0.51%) Sitecore CMS
9 5 (0.42%) SAP EP
10 3 (0.25%) Kentico
10 3 (0.25%) TIBCO ActiveMatrix
10 3 (0.25%) WordPress
11 2 (0.17%) Apache
11 2 (0.17%) Appian
11 2 (0.17%) Headless CMS
12 1 (0.085%) EPiServer
12 1 (0.085%) SharePoint Server
12 1 (0.085%) Umbraco
Applications
1 68 (5.75%) Microsoft Excel
2 48 (4.06%) Microsoft Office
3 21 (1.78%) Microsoft PowerPoint
4 12 (1.01%) Spreadsheet
5 10 (0.85%) Chatbot
6 9 (0.76%) AutoCAD
7 8 (0.68%) MS Visio
8 7 (0.59%) Revit
9 5 (0.42%) SPSS
10 3 (0.25%) Photoshop
11 2 (0.17%) Adobe Illustrator
11 2 (0.17%) Notion
12 1 (0.085%) Adobe Creative Suite
12 1 (0.085%) InDesign
12 1 (0.085%) PlantUML
Business Applications
1 312 (26.37%) Dynamics CRM
2 57 (4.82%) Salesforce CRM
3 25 (2.11%) SAP S/4HANA
4 20 (1.69%) SAP CRM
5 17 (1.44%) NetSuite
6 16 (1.35%) Siebel CRM
7 11 (0.93%) Temenos T24
8 10 (0.85%) SAP ERP
8 10 (0.85%) SAP PSCD
9 9 (0.76%) Payment Gateway
10 8 (0.68%) Shopify
11 6 (0.51%) Adobe Campaign
11 6 (0.51%) Finacle
11 6 (0.51%) Raiser’s Edge
11 6 (0.51%) Workfront
12 5 (0.42%) Dynamics NAV
12 5 (0.42%) Magento
12 5 (0.42%) Sage X3
13 4 (0.34%) FLEXCUBE
13 4 (0.34%) NEC Housing
Cloud Services
1 245 (20.71%) Azure
2 227 (19.19%) Dynamics 365
3 152 (12.85%) Power Platform
4 98 (8.28%) AWS
5 97 (8.20%) Azure DevOps
6 84 (7.10%) Power Automate
7 74 (6.26%) SaaS
8 60 (5.07%) PowerApps
9 55 (4.65%) GCP
10 48 (4.06%) Serverless
11 40 (3.38%) Microsoft 365
12 37 (3.13%) Azure Functions
13 33 (2.79%) Salesforce Service Cloud
14 27 (2.28%) Salesforce Sales Cloud
15 26 (2.20%) Snowflake
16 25 (2.11%) GitHub
17 19 (1.61%) Azure Service Bus
18 18 (1.52%) dbt
18 18 (1.52%) Entra ID
18 18 (1.52%) GitHub Actions
Communications & Networking
1 14 (1.18%) SMS
2 7 (0.59%) Wi-Fi
3 6 (0.51%) Firewall
4 5 (0.42%) NAS
4 5 (0.42%) WAN
5 4 (0.34%) Broadband
6 3 (0.25%) Internet
6 3 (0.25%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) HTTP
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.085%) PBX
8 1 (0.085%) SMTP
8 1 (0.085%) VoIP
Database & Business Intelligence
1 69 (5.83%) Power BI
2 45 (3.80%) SQL Server
3 26 (2.20%) Data Warehouse
4 22 (1.86%) Data Lake
5 18 (1.52%) BigQuery
6 11 (0.93%) SQL Server Reporting Services
6 11 (0.93%) Tableau
7 10 (0.85%) Amazon Redshift
7 10 (0.85%) SAP BW
7 10 (0.85%) Siebel EIM
8 9 (0.76%) SAP HANA
8 9 (0.76%) Snowflake Schema
9 8 (0.68%) GIS
10 7 (0.59%) DynamoDB
11 6 (0.51%) Looker
11 6 (0.51%) Oracle Database
11 6 (0.51%) SQL Server Integration Services
12 5 (0.42%) Azure SQL Database
12 5 (0.42%) PostgreSQL
12 5 (0.42%) Relational Database
Development Applications
1 84 (7.10%) JIRA
2 25 (2.11%) Git
3 21 (1.78%) Selenium
4 18 (1.52%) Postman
5 13 (1.10%) Cucumber
6 12 (1.01%) Cypress.io
6 12 (1.01%) WebDriver
7 7 (0.59%) Jenkins
8 6 (0.51%) SpecFlow
8 6 (0.51%) Visual Studio
9 3 (0.25%) Protractor
9 3 (0.25%) SQL Server Management Studio (SSMS)
9 3 (0.25%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.085%) Eclipse
11 1 (0.085%) Octopus Deploy
11 1 (0.085%) REST Assured
General
1 448 (37.87%) Social Skills
2 288 (24.34%) Finance
3 240 (20.29%) Marketing
4 137 (11.58%) Analytical Skills
5 133 (11.24%) Retail
6 102 (8.62%) Public Sector
7 95 (8.03%) Banking
8 66 (5.58%) Organisational Skills
9 48 (4.06%) Billing
10 45 (3.80%) Inclusion and Diversity
10 45 (3.80%) Manufacturing
11 42 (3.55%) Telecoms
12 41 (3.47%) Influencing Skills
13 32 (2.70%) Documentation Skills
14 25 (2.11%) Presentation Skills
15 23 (1.94%) Legal
16 18 (1.52%) Local Government
17 17 (1.44%) Automotive
18 13 (1.10%) Back Office
18 13 (1.10%) Pharmaceutical
Job Titles
1 198 (16.74%) Analyst
2 181 (15.30%) Architect
3 138 (11.67%) Developer
4 109 (9.21%) Business Analyst
4 109 (9.21%) Lead
5 91 (7.69%) Senior
6 80 (6.76%) Consultant
7 67 (5.66%) Solutions Architect
8 55 (4.65%) Administrator
9 54 (4.56%) Project Manager
10 50 (4.23%) CRM Manager
11 46 (3.89%) Enterprise Architect
12 43 (3.63%) Dynamics 365 Developer
13 32 (2.70%) Salesforce Architect
14 31 (2.62%) Data Analyst
15 29 (2.45%) Dynamics 365 Consultant
16 28 (2.37%) CRM Analyst
16 28 (2.37%) Data Engineer
16 28 (2.37%) Dynamics 365 Architect
17 27 (2.28%) Salesforce Analyst
Libraries, Frameworks & Software Standards
1 80 (6.76%) REST
2 58 (4.90%) .NET
3 46 (3.89%) Middleware
4 37 (3.13%) SOAP
5 35 (2.96%) HTML
6 33 (2.79%) JSON
7 29 (2.45%) CSS
8 28 (2.37%) XML
9 20 (1.69%) Kafka
10 19 (1.61%) SAP Fiori
11 18 (1.52%) Lightning Web Components
11 18 (1.52%) SAP PI
11 18 (1.52%) SAPUI5
11 18 (1.52%) Terraform
12 17 (1.44%) XSLT
13 16 (1.35%) HTML5 Canvas
14 15 (1.27%) .NET Framework
14 15 (1.27%) ASP.NET Web API
15 14 (1.18%) Gherkin
15 14 (1.18%) Node.js
Miscellaneous
1 68 (5.75%) Onboarding
2 57 (4.82%) Enterprise Software
3 53 (4.48%) Product Ownership
4 40 (3.38%) Legacy Systems
4 40 (3.38%) Marketing Technology
5 37 (3.13%) Management Information System
6 33 (2.79%) Cloud Native
7 25 (2.11%) IVR
8 24 (2.03%) Data Structures
8 24 (2.03%) Social Media
9 21 (1.78%) AI Agents
9 21 (1.78%) Self-Motivation
10 18 (1.52%) Data Protection Act
11 15 (1.27%) Mobile App
12 13 (1.10%) Low-Code
12 13 (1.10%) Video\Live Streaming
13 12 (1.01%) Greenfield Project
13 12 (1.01%) Virtual Team
14 11 (0.93%) Taxonomies
15 10 (0.85%) Analytical Mindset
Operating Systems
1 15 (1.27%) Windows
2 9 (0.76%) Apple iOS
3 8 (0.68%) Android
3 8 (0.68%) Unix
4 6 (0.51%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 361 (30.52%) Stakeholder Management
2 286 (24.18%) Agile
3 214 (18.09%) Problem-Solving
4 168 (14.20%) Analytics
5 164 (13.86%) Migration
6 162 (13.69%) ERP
7 156 (13.19%) Customer Service
8 154 (13.02%) Roadmaps
9 142 (12.00%) AI
10 132 (11.16%) DevOps
11 130 (10.99%) Stakeholder Engagement
12 110 (9.30%) Data Modelling
13 108 (9.13%) CI/CD
14 107 (9.04%) Decision-Making
15 98 (8.28%) User Acceptance Testing
16 97 (8.20%) Customer Engagement
17 94 (7.95%) Data Migration
18 91 (7.69%) Business Intelligence
19 88 (7.44%) Customer Experience
20 84 (7.10%) Continuous Improvement
Programming Languages
1 146 (12.34%) SQL
2 100 (8.45%) JavaScript
3 78 (6.59%) C#
4 53 (4.48%) Python
5 26 (2.20%) ABAP
5 26 (2.20%) Java
5 26 (2.20%) TypeScript
6 19 (1.61%) Apex Code
7 9 (0.76%) PL/SQL
8 6 (0.51%) T-SQL
9 5 (0.42%) Data Analysis Expressions
10 4 (0.34%) Korn
11 3 (0.25%) Bicep
11 3 (0.25%) R
12 2 (0.17%) Groovy
12 2 (0.17%) SOQL
12 2 (0.17%) VBA
13 1 (0.085%) PowerShell
13 1 (0.085%) Rust
13 1 (0.085%) Solidity
Qualifications
1 111 (9.38%) Security Cleared
2 86 (7.27%) Degree
3 80 (6.76%) SC Cleared
4 39 (3.30%) Microsoft Certification
5 20 (1.69%) Computer Science Degree
6 18 (1.52%) PMP
7 16 (1.35%) PMI Certification
8 13 (1.10%) A+ Certification
8 13 (1.10%) BPSS Clearance
8 13 (1.10%) CCNA
8 13 (1.10%) Cisco Certification
8 13 (1.10%) ISTQB
8 13 (1.10%) MCSA
9 9 (0.76%) DBS Check
9 9 (0.76%) DV Cleared
10 8 (0.68%) Azure Certification
11 7 (0.59%) TOGAF Certification
12 6 (0.51%) Master's Degree
13 5 (0.42%) CBAP
14 4 (0.34%) IIBA
Quality Assurance & Compliance
1 91 (7.69%) Data Quality
2 84 (7.10%) GDPR
3 76 (6.42%) QA
4 28 (2.37%) Accessibility
5 21 (1.78%) WCAG
6 16 (1.35%) PMO
7 13 (1.10%) SLA
8 7 (0.59%) ISO 20022
9 6 (0.51%) Actionable Recommendations
9 6 (0.51%) SEPA
10 4 (0.34%) PCI DSS
10 4 (0.34%) Transfer of Undertakings (Protection of Employment)
11 3 (0.25%) ISO/IEC 27001
12 2 (0.17%) GRC
12 2 (0.17%) IFRS
12 2 (0.17%) NIST
12 2 (0.17%) PERC
12 2 (0.17%) Sarbanes-Oxley
13 1 (0.085%) GxP
13 1 (0.085%) NIST 800
System Software
1 16 (1.35%) Active Directory
2 5 (0.42%) Docker
3 3 (0.25%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.68%) Systems Management Server (SMS)
2 6 (0.51%) Kubernetes
3 3 (0.25%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.085%) Autotask
5 1 (0.085%) Grafana
5 1 (0.085%) HP ALM
Vendors
1 360 (30.43%) Microsoft
2 279 (23.58%) Salesforce
3 104 (8.79%) SAP
4 57 (4.82%) Oracle
5 54 (4.56%) ServiceNow
6 45 (3.80%) Adobe
7 30 (2.54%) MuleSoft
8 26 (2.20%) Databricks
9 24 (2.03%) Braze
9 24 (2.03%) Google
10 23 (1.94%) Salesforce Marketing Cloud
11 21 (1.78%) HubSpot
12 18 (1.52%) Siebel
13 10 (0.85%) Workday
14 9 (0.76%) Marketo
15 8 (0.68%) Cisco
15 8 (0.68%) Meraki
15 8 (0.68%) Temenos
16 7 (0.59%) ION Trading
16 7 (0.59%) Sitecore