CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 16 November 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Nov 2025
Same period 2024 Same period 2023
Rank 106 131 116
Rank change year-on-year +25 -15 +9
Contract jobs citing CRM 790 593 868
As % of all contract jobs in England 2.63% 1.90% 2.17%
As % of the Processes & Methodologies category 2.91% 2.20% 2.44%
Number of daily rates quoted 462 373 581
10th Percentile £251 £313 £305
25th Percentile £397 £423 £419
Median daily rate (50th Percentile) £500 £525 £510
Median % change year-on-year -4.76% +2.94% -2.86%
75th Percentile £588 £638 £625
90th Percentile £668 £725 £700
UK median daily rate £500 £525 £520
% change year-on-year -4.76% +0.96% -0.95%
Number of hourly rates quoted 41 8 17
10th Percentile £14.00 £21.87 £16.18
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.00
Median % change year-on-year -48.87% +23.15% +27.93%
75th Percentile £28.61 £60.63 £33.75
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.00
% change year-on-year -40.87% +6.48% +20.00%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,129 27,014 35,522
As % of all contract IT jobs advertised in England 90.29% 86.78% 88.69%
Number of daily rates quoted 17,216 16,502 24,361
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £506 £525 £545
Median % change year-on-year -3.62% -3.67% -0.91%
75th Percentile £625 £642 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,789 972 1,496
10th Percentile £14.75 £15.10 £14.42
25th Percentile £17.87 £20.28 £19.06
Median hourly rate £25.15 £37.50 £44.50
Median % change year-on-year -32.93% -15.73% +27.14%
75th Percentile £46.75 £65.00 £65.00
90th Percentile £68.00 £74.72 £77.50
UK median hourly rate £25.15 £35.00 £43.33
% change year-on-year -28.14% -19.22% +23.80%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 16 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 16 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 16 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +29 431 £511 -7.05% 809
South East +39 124 £525 +0.96% 459
Midlands -21 85 £447 -15.26% 238
North of England -23 76 £450 -19.03% 258
West Midlands -26 59 £449 -11.63% 145
North West -23 46 £425 -15.00% 160
Yorkshire -27 26 £525 -7.41% 82
East of England -3 25 £475 +15.15% 107
East Midlands +5 24 £360 -34.55% 90
South West -4 22 £506 -9.19% 112
North East -8 4 £444 -22.49% 16
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (6.08%) SharePoint
2 31 (3.92%) CMS
3 19 (2.41%) Confluence
4 6 (0.76%) Adobe Experience Manager
4 6 (0.76%) SugarCRM
5 5 (0.63%) Microsoft Exchange
6 4 (0.51%) Apache Airflow
6 4 (0.51%) Appian
6 4 (0.51%) Camunda
7 2 (0.25%) Apache Spark
7 2 (0.25%) Documentum
7 2 (0.25%) Headless CMS
7 2 (0.25%) Moodle
7 2 (0.25%) NetWeaver
8 1 (0.13%) Apache
8 1 (0.13%) Apache Solr
8 1 (0.13%) Kentico
8 1 (0.13%) SAP Portal
8 1 (0.13%) SAS
8 1 (0.13%) Tomcat
Applications
1 55 (6.96%) Microsoft Excel
2 27 (3.42%) Microsoft Office
3 14 (1.77%) Microsoft PowerPoint
4 10 (1.27%) Microsoft Project
5 8 (1.01%) Chatbot
5 8 (1.01%) Spreadsheet
6 5 (0.63%) MS Visio
7 4 (0.51%) Adobe Illustrator
7 4 (0.51%) Photoshop
7 4 (0.51%) Sketch
8 3 (0.38%) InVision
8 3 (0.38%) OmniGraffle
8 3 (0.38%) UXPin
9 1 (0.13%) Adobe Creative Suite
9 1 (0.13%) Camtasia
9 1 (0.13%) InDesign
9 1 (0.13%) SPSS
Business Applications
1 224 (28.35%) Dynamics CRM
2 68 (8.61%) Salesforce CRM
3 7 (0.89%) SAP ERP
3 7 (0.89%) SAP S/4HANA
4 6 (0.76%) NetSuite
5 5 (0.63%) Workday HCM
6 3 (0.38%) Oracle CRM
6 3 (0.38%) SAP CRM
6 3 (0.38%) SAP HR
6 3 (0.38%) SAP PSCD
6 3 (0.38%) Shopify
6 3 (0.38%) Sprinklr
7 2 (0.25%) Dynamics NAV
7 2 (0.25%) Eloqua
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Sage CRM
7 2 (0.25%) SAP CX
7 2 (0.25%) Workfront
8 1 (0.13%) Oracle BRM
8 1 (0.13%) Siebel CRM
Cloud Services
1 169 (21.39%) Dynamics 365
2 157 (19.87%) Azure
3 151 (19.11%) Power Platform
4 61 (7.72%) Power Automate
5 57 (7.22%) AWS
6 55 (6.96%) PowerApps
7 50 (6.33%) SaaS
8 48 (6.08%) Azure DevOps
9 36 (4.56%) Microsoft 365
10 27 (3.42%) Azure Logic Apps
11 23 (2.91%) Serverless
12 21 (2.66%) Salesforce Sales Cloud
13 20 (2.53%) GCP
14 16 (2.03%) Microsoft Copilot
15 15 (1.90%) Azure Data Factory
15 15 (1.90%) Azure Functions
15 15 (1.90%) Snowflake
16 13 (1.65%) Entra ID
17 11 (1.39%) PaaS
18 10 (1.27%) Google Analytics
Communications & Networking
1 11 (1.39%) DNS
1 11 (1.39%) TCP/IP
1 11 (1.39%) VPN
2 8 (1.01%) SMS
3 7 (0.89%) Firewall
4 6 (0.76%) Broadband
4 6 (0.76%) DHCP
5 5 (0.63%) Remote Desktop
6 4 (0.51%) HTTP
7 3 (0.38%) Internet
7 3 (0.38%) WebEx
8 2 (0.25%) Cisco ICM
8 2 (0.25%) Intranet
8 2 (0.25%) ISDN
8 2 (0.25%) PSTN
9 1 (0.13%) GPRS
9 1 (0.13%) GSM
9 1 (0.13%) IP Telephony
9 1 (0.13%) LAN
9 1 (0.13%) VoIP
Database & Business Intelligence
1 85 (10.76%) Power BI
2 22 (2.78%) Tableau
3 18 (2.28%) SQL Server
4 17 (2.15%) Data Warehouse
5 13 (1.65%) Data Lake
6 12 (1.52%) BigQuery
6 12 (1.52%) Metadata
7 10 (1.27%) SQL Server Integration Services
8 7 (0.89%) SQL Server Reporting Services
9 6 (0.76%) Relational Database
10 5 (0.63%) Big Data
10 5 (0.63%) Crystal Reports
10 5 (0.63%) Delta Lake
10 5 (0.63%) MySQL
10 5 (0.63%) SAP BW
11 4 (0.51%) BusinessObjects Business Intelligence
11 4 (0.51%) Looker
11 4 (0.51%) NoSQL
11 4 (0.51%) Qlik Sense
12 3 (0.38%) Amazon Redshift
Development Applications
1 48 (6.08%) JIRA
2 14 (1.77%) Git
3 4 (0.51%) ER Studio
3 4 (0.51%) ERwin
3 4 (0.51%) Jenkins
4 3 (0.38%) Axure RP
4 3 (0.38%) Balsamiq
4 3 (0.38%) Selenium
4 3 (0.38%) SQL Server Management Studio (SSMS)
4 3 (0.38%) Visual Studio
5 2 (0.25%) CircleCI
5 2 (0.25%) CocoaPods
5 2 (0.25%) Crashlytics
5 2 (0.25%) Eclipse
5 2 (0.25%) fastlane
5 2 (0.25%) MSBuild
5 2 (0.25%) Postman
5 2 (0.25%) SpecFlow
5 2 (0.25%) Team Foundation Server
5 2 (0.25%) Xcode
General
1 335 (42.41%) Social Skills
2 186 (23.54%) Finance
3 172 (21.77%) Marketing
4 138 (17.47%) Analytical Skills
5 62 (7.85%) Public Sector
6 54 (6.84%) Retail
7 46 (5.82%) Banking
8 34 (4.30%) Billing
9 30 (3.80%) Documentation Skills
9 30 (3.80%) Legal
10 29 (3.67%) Telecoms
11 18 (2.28%) Organisational Skills
12 17 (2.15%) French Language
13 15 (1.90%) Law
14 14 (1.77%) Inclusion and Diversity
15 12 (1.52%) Italian Language
16 11 (1.39%) Advertising
16 11 (1.39%) Japanese Language
17 10 (1.27%) Manufacturing
17 10 (1.27%) Publishing
Job Titles
1 127 (16.08%) Analyst
2 92 (11.65%) Architect
3 78 (9.87%) Developer
4 67 (8.48%) Business Analyst
4 67 (8.48%) Consultant
5 56 (7.09%) Lead
6 51 (6.46%) Project Manager
6 51 (6.46%) Senior
7 38 (4.81%) Solutions Architect
8 29 (3.67%) Dynamics 365 Developer
8 29 (3.67%) Functional Consultant
9 26 (3.29%) Dynamics 365 Consultant
10 24 (3.04%) Data Analyst
11 22 (2.78%) Administrator
11 22 (2.78%) Salesforce Analyst
12 21 (2.66%) Salesforce Architect
13 18 (2.28%) CRM Consultant
13 18 (2.28%) CRM Manager
13 18 (2.28%) CRM Specialist
13 18 (2.28%) Marketing Manager
Libraries, Frameworks & Software Standards
1 52 (6.58%) .NET
2 34 (4.30%) REST
3 32 (4.05%) HTML
4 24 (3.04%) Lightning Web Components
5 21 (2.66%) SOAP
6 20 (2.53%) JSON
7 19 (2.41%) CSS
7 19 (2.41%) XML
8 13 (1.65%) Web Services
9 11 (1.39%) OAuth
10 10 (1.27%) RESTful
11 9 (1.14%) Middleware
11 9 (1.14%) Node.js
12 8 (1.01%) PySpark
12 8 (1.01%) React
13 7 (0.89%) ASP.NET Web API
13 7 (0.89%) SAP Fiori
14 6 (0.76%) OpenID
14 6 (0.76%) SAML
14 6 (0.76%) Visualforce
Miscellaneous
1 39 (4.94%) Product Ownership
2 34 (4.30%) Enterprise Software
3 29 (3.67%) Legacy Systems
4 26 (3.29%) Onboarding
5 23 (2.91%) Management Information System
6 22 (2.78%) Analytical Mindset
6 22 (2.78%) Mobile App
7 18 (2.28%) Data Structures
8 17 (2.15%) Marketing Technology
9 15 (1.90%) Social Media
10 14 (1.77%) Low-Code
10 14 (1.77%) Web Conferencing
11 13 (1.65%) Self-Motivation
12 12 (1.52%) Cloud Native
13 11 (1.39%) Data Protection Act
14 10 (1.27%) AI Agents
15 5 (0.63%) e-Learning
15 5 (0.63%) Hybrid Cloud
15 5 (0.63%) IVR
15 5 (0.63%) Team-Oriented Environment
Operating Systems
1 15 (1.90%) Windows
2 12 (1.52%) Windows 10
3 6 (0.76%) Windows Server
4 5 (0.63%) Apple iOS
4 5 (0.63%) Windows Server 2012
4 5 (0.63%) Windows Server 2016
5 3 (0.38%) Android
6 2 (0.25%) Unix
7 1 (0.13%) Linux
7 1 (0.13%) Mac OS X
7 1 (0.13%) Windows 7
Processes & Methodologies
1 208 (26.33%) Agile
2 142 (17.97%) Problem-Solving
3 128 (16.20%) Stakeholder Management
4 121 (15.32%) ERP
4 121 (15.32%) Migration
5 112 (14.18%) Stakeholder Engagement
6 109 (13.80%) Business Intelligence
7 98 (12.41%) Analytics
8 92 (11.65%) DevOps
9 85 (10.76%) Customer Service
10 84 (10.63%) Data Migration
11 81 (10.25%) Data Modelling
12 73 (9.24%) User Experience
13 69 (8.73%) Project Management
14 67 (8.48%) Customer Engagement
15 66 (8.35%) Continuous Improvement
16 63 (7.97%) Roadmaps
17 58 (7.34%) Change Management
18 57 (7.22%) AI
19 53 (6.71%) User Stories
Programming Languages
1 95 (12.03%) SQL
2 73 (9.24%) JavaScript
3 51 (6.46%) C#
4 38 (4.81%) Python
5 17 (2.15%) Java
6 16 (2.03%) Apex Code
7 14 (1.77%) TypeScript
8 9 (1.14%) PHP
9 8 (1.01%) ABAP
10 4 (0.51%) PowerShell
10 4 (0.51%) SOQL
11 3 (0.38%) R
11 3 (0.38%) SOSL
12 2 (0.25%) Bash
12 2 (0.25%) Bicep
12 2 (0.25%) Go
12 2 (0.25%) Objective-C
12 2 (0.25%) PL/SQL
12 2 (0.25%) Swift
13 1 (0.13%) VBA
Qualifications
1 73 (9.24%) Degree
2 49 (6.20%) Security Cleared
3 34 (4.30%) SC Cleared
4 23 (2.91%) Computer Science Degree
5 21 (2.66%) PMP
6 20 (2.53%) PMI Certification
7 19 (2.41%) Microsoft Certification
8 10 (1.27%) Azure Certification
9 7 (0.89%) MCP
10 5 (0.63%) Master's Degree
10 5 (0.63%) MCDST
11 4 (0.51%) CCA
11 4 (0.51%) DV Cleared
12 3 (0.38%) ACCA
12 3 (0.38%) AWS Certification
12 3 (0.38%) AWS Certified Solutions Architect
12 3 (0.38%) CIMA
12 3 (0.38%) Six Sigma Green Belt
13 2 (0.25%) ITIL Certification
13 2 (0.25%) MBA
Quality Assurance & Compliance
1 59 (7.47%) GDPR
2 47 (5.95%) QA
3 39 (4.94%) Data Quality
4 33 (4.18%) Accessibility
5 9 (1.14%) California Consumer Privacy Act
6 8 (1.01%) SLA
7 5 (0.63%) COBIT
7 5 (0.63%) WCAG
8 4 (0.51%) PCI DSS
8 4 (0.51%) PMO
9 3 (0.38%) Actionable Recommendations
9 3 (0.38%) HIPAA
9 3 (0.38%) ISO/IEC 27001
9 3 (0.38%) NIST
10 2 (0.25%) Cyber Essentials
10 2 (0.25%) Cyber Essentials PLUS
10 2 (0.25%) ITGC
10 2 (0.25%) MiFID
11 1 (0.13%) PERC
11 1 (0.13%) Software Quality Assurance
System Software
1 21 (2.66%) Active Directory
2 5 (0.63%) Hyper-V
2 5 (0.63%) Terminal Services
2 5 (0.63%) VMware Infrastructure
3 4 (0.51%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 7 (0.89%) Terraform
2 6 (0.76%) SCCM
3 5 (0.63%) Single Sign-On
4 3 (0.38%) Grafana
4 3 (0.38%) Kubernetes
4 3 (0.38%) Systems Management Server (SMS)
5 2 (0.25%) Cisco UCCE
6 1 (0.13%) Cisco CUCM
6 1 (0.13%) Cisco UCCX
6 1 (0.13%) Computer Emergency Response Teams
6 1 (0.13%) EMC NetWorker
6 1 (0.13%) Kibana
6 1 (0.13%) Microsoft Intune
Vendors
1 232 (29.37%) Microsoft
2 222 (28.10%) Salesforce
3 51 (6.46%) SAP
4 32 (4.05%) HubSpot
4 32 (4.05%) ServiceNow
5 27 (3.42%) Google
6 26 (3.29%) Oracle
7 22 (2.78%) Adobe
8 21 (2.66%) Databricks
9 13 (1.65%) Salesforce Marketing Cloud
10 9 (1.14%) Genesys
10 9 (1.14%) Workday
11 8 (1.01%) IFS
12 7 (0.89%) MuleSoft
13 6 (0.76%) Avaya
13 6 (0.76%) Citrix
13 6 (0.76%) OneTrust
13 6 (0.76%) VMware
14 5 (0.63%) Mitel
14 5 (0.63%) Siebel