CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 25 October 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Oct 2025
Same period 2024 Same period 2023
Rank 105 139 113
Rank change year-on-year +34 -26 +9
Contract jobs citing CRM 741 581 895
As % of all contract jobs in England 2.60% 1.85% 2.20%
As % of the Processes & Methodologies category 2.86% 2.13% 2.47%
Number of daily rates quoted 432 362 604
10th Percentile £238 £325 £313
25th Percentile £363 £425 £425
Median daily rate (50th Percentile) £500 £525 £513
Median % change year-on-year -4.76% +2.44% -4.65%
75th Percentile £588 £630 £625
90th Percentile £663 £704 £700
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -2.33%
Number of hourly rates quoted 33 8 20
10th Percentile £14.10 £21.87 £15.19
25th Percentile £14.75 £27.19 £16.35
Median hourly rate £17.00 £33.25 £24.75
Median % change year-on-year -48.87% +34.34% +33.78%
75th Percentile £27.50 £60.63 £31.56
90th Percentile £36.50 £137.50 £37.75
UK median hourly rate £17.00 £28.75 £24.75
% change year-on-year -40.87% +16.16% +33.78%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,903 27,273 36,194
As % of all contract IT jobs advertised in England 90.83% 86.64% 88.83%
Number of daily rates quoted 16,408 16,616 24,967
10th Percentile £299 £313 £313
25th Percentile £405 £415 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -2.27%
Number of hourly rates quoted 1,658 1,031 1,478
10th Percentile £14.60 £15.00 £14.25
25th Percentile £17.69 £20.30 £19.06
Median hourly rate £25.15 £40.33 £44.50
Median % change year-on-year -37.63% -9.38% +27.14%
75th Percentile £44.77 £66.55 £65.00
90th Percentile £67.50 £74.50 £77.50
UK median hourly rate £25.15 £38.00 £43.00
% change year-on-year -33.83% -11.63% +30.30%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 25 October 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 25 October 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 25 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +23 396 £500 -9.09% 852
South East +44 120 £515 -1.90% 820
North of England -8 78 £450 -14.29% 408
Midlands -20 78 £449 -16.94% 232
West Midlands -34 52 £463 -10.19% 140
North West -8 50 £436 -12.80% 255
East Midlands +11 24 £360 -34.55% 88
Yorkshire -12 24 £525 -7.41% 120
East of England -5 23 £475 +15.15% 140
South West -8 21 £463 -6.57% 144
North East -6 4 £444 -22.49% 38
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (6.34%) SharePoint
2 32 (4.32%) CMS
3 16 (2.16%) Confluence
4 7 (0.94%) Adobe Experience Manager
5 6 (0.81%) SugarCRM
6 5 (0.67%) Microsoft Exchange
7 4 (0.54%) Apache Airflow
8 3 (0.40%) Camunda
9 2 (0.27%) Apache Spark
9 2 (0.27%) Appian
9 2 (0.27%) Headless CMS
9 2 (0.27%) Moodle
9 2 (0.27%) NetWeaver
9 2 (0.27%) SAS
10 1 (0.13%) Alfresco
10 1 (0.13%) Apache
10 1 (0.13%) Apache Solr
10 1 (0.13%) Kentico
10 1 (0.13%) SAP EP
10 1 (0.13%) SAP Portal
Applications
1 53 (7.15%) Microsoft Excel
2 27 (3.64%) Microsoft Office
3 14 (1.89%) Microsoft PowerPoint
4 10 (1.35%) Microsoft Project
5 9 (1.21%) Chatbot
6 6 (0.81%) MS Visio
6 6 (0.81%) Spreadsheet
7 4 (0.54%) Adobe Illustrator
7 4 (0.54%) Photoshop
7 4 (0.54%) Sketch
8 3 (0.40%) InVision
8 3 (0.40%) OmniGraffle
8 3 (0.40%) UXPin
9 1 (0.13%) Adobe Creative Suite
9 1 (0.13%) InDesign
9 1 (0.13%) SPSS
Business Applications
1 207 (27.94%) Dynamics CRM
2 69 (9.31%) Salesforce CRM
3 11 (1.48%) SAP S/4HANA
4 7 (0.94%) SAP ERP
5 6 (0.81%) NetSuite
6 5 (0.67%) Workday HCM
7 4 (0.54%) SAP CRM
8 3 (0.40%) Sprinklr
8 3 (0.40%) Workfront
9 2 (0.27%) Dynamics AX
9 2 (0.27%) Dynamics NAV
9 2 (0.27%) Oracle CRM
9 2 (0.27%) Oracle EBS
9 2 (0.27%) Sage CRM
9 2 (0.27%) SAP CX
9 2 (0.27%) SAP HR
9 2 (0.27%) SAP PSCD
9 2 (0.27%) Shopify
10 1 (0.13%) Bloomberg TOMS
10 1 (0.13%) Magento
Cloud Services
1 146 (19.70%) Dynamics 365
2 136 (18.35%) Azure
3 134 (18.08%) Power Platform
4 56 (7.56%) Power Automate
5 54 (7.29%) AWS
6 48 (6.48%) PowerApps
6 48 (6.48%) SaaS
7 42 (5.67%) Azure DevOps
8 35 (4.72%) Microsoft 365
9 21 (2.83%) Salesforce Sales Cloud
10 20 (2.70%) Azure Logic Apps
10 20 (2.70%) GCP
11 17 (2.29%) Serverless
12 14 (1.89%) Microsoft Copilot
12 14 (1.89%) Snowflake
13 13 (1.75%) Azure Data Factory
14 11 (1.48%) PaaS
15 9 (1.21%) Azure Functions
15 9 (1.21%) Azure Synapse Analytics
15 9 (1.21%) Google Analytics
Communications & Networking
1 14 (1.89%) VPN
2 12 (1.62%) DNS
3 11 (1.48%) TCP/IP
4 10 (1.35%) Firewall
5 8 (1.08%) SMS
6 6 (0.81%) DHCP
7 5 (0.67%) Broadband
7 5 (0.67%) Remote Desktop
8 3 (0.40%) Internet
9 2 (0.27%) 5G
9 2 (0.27%) Cisco ICM
9 2 (0.27%) HTTP
9 2 (0.27%) Intranet
9 2 (0.27%) ISDN
9 2 (0.27%) PSTN
9 2 (0.27%) WAN
9 2 (0.27%) WebEx
10 1 (0.13%) LAN
10 1 (0.13%) Radio Access Network
10 1 (0.13%) VoIP
Database & Business Intelligence
1 77 (10.39%) Power BI
2 21 (2.83%) Tableau
3 19 (2.56%) SQL Server
4 17 (2.29%) Data Warehouse
5 13 (1.75%) Data Lake
6 12 (1.62%) BigQuery
7 10 (1.35%) Metadata
7 10 (1.35%) SQL Server Integration Services
8 8 (1.08%) Relational Database
8 8 (1.08%) SQL Server Reporting Services
9 6 (0.81%) SAP BW
10 5 (0.67%) Big Data
10 5 (0.67%) Crystal Reports
10 5 (0.67%) Delta Lake
10 5 (0.67%) MySQL
11 4 (0.54%) BusinessObjects Business Intelligence
11 4 (0.54%) Looker
11 4 (0.54%) NoSQL
11 4 (0.54%) Qlik Sense
12 3 (0.40%) SQL Server Analysis Services
Development Applications
1 46 (6.21%) JIRA
2 14 (1.89%) Git
3 5 (0.67%) Selenium
4 4 (0.54%) ER Studio
4 4 (0.54%) ERwin
4 4 (0.54%) Jenkins
5 3 (0.40%) Axure RP
5 3 (0.40%) Balsamiq
5 3 (0.40%) SQL Server Management Studio (SSMS)
6 2 (0.27%) CircleCI
6 2 (0.27%) CocoaPods
6 2 (0.27%) Crashlytics
6 2 (0.27%) Eclipse
6 2 (0.27%) fastlane
6 2 (0.27%) GitLab
6 2 (0.27%) Postman
6 2 (0.27%) Visual Studio
6 2 (0.27%) Xcode
7 1 (0.13%) Dreamweaver
7 1 (0.13%) PowerDesigner
General
1 310 (41.84%) Social Skills
2 173 (23.35%) Finance
3 162 (21.86%) Marketing
4 118 (15.92%) Analytical Skills
5 51 (6.88%) Public Sector
6 43 (5.80%) Retail
7 39 (5.26%) Banking
8 34 (4.59%) Billing
9 31 (4.18%) Telecoms
10 28 (3.78%) Legal
11 25 (3.37%) Documentation Skills
12 18 (2.43%) Inclusion and Diversity
13 17 (2.29%) Organisational Skills
14 16 (2.16%) French Language
15 14 (1.89%) Italian Language
16 13 (1.75%) Law
17 12 (1.62%) Advertising
18 11 (1.48%) Japanese Language
19 10 (1.35%) Presentation Skills
20 9 (1.21%) German Language
Job Titles
1 123 (16.60%) Analyst
2 86 (11.61%) Architect
3 68 (9.18%) Developer
4 64 (8.64%) Business Analyst
5 62 (8.37%) Consultant
6 52 (7.02%) Lead
6 52 (7.02%) Senior
7 50 (6.75%) Project Manager
8 34 (4.59%) Solutions Architect
9 27 (3.64%) Functional Consultant
10 24 (3.24%) Data Analyst
11 23 (3.10%) Administrator
12 22 (2.97%) Salesforce Analyst
13 21 (2.83%) Dynamics 365 Consultant
13 21 (2.83%) Dynamics 365 Developer
14 19 (2.56%) CRM Analyst
14 19 (2.56%) Marketing Manager
14 19 (2.56%) Salesforce Architect
15 18 (2.43%) CRM Consultant
15 18 (2.43%) Senior Manager
Libraries, Frameworks & Software Standards
1 38 (5.13%) .NET
2 29 (3.91%) HTML
3 26 (3.51%) REST
4 24 (3.24%) Lightning Web Components
5 19 (2.56%) SOAP
6 17 (2.29%) CSS
7 13 (1.75%) Web Services
8 12 (1.62%) JSON
9 10 (1.35%) Middleware
9 10 (1.35%) RESTful
9 10 (1.35%) XML
10 9 (1.21%) Node.js
10 9 (1.21%) React
11 7 (0.94%) PySpark
12 6 (0.81%) ADO
12 6 (0.81%) SAP Fiori
12 6 (0.81%) Visualforce
13 5 (0.67%) ASP.NET Web API
13 5 (0.67%) EDI
13 5 (0.67%) OAuth
Miscellaneous
1 33 (4.45%) Product Ownership
2 29 (3.91%) Enterprise Software
3 26 (3.51%) Legacy Systems
3 26 (3.51%) Management Information System
4 21 (2.83%) Onboarding
5 18 (2.43%) Analytical Mindset
5 18 (2.43%) Data Structures
5 18 (2.43%) Mobile App
6 15 (2.02%) Marketing Technology
7 14 (1.89%) Cloud Native
8 13 (1.75%) Self-Motivation
9 12 (1.62%) Data Protection Act
9 12 (1.62%) Social Media
9 12 (1.62%) Web Conferencing
10 10 (1.35%) Low-Code
11 9 (1.21%) AI Agents
12 7 (0.94%) IVR
13 6 (0.81%) Greenfield Project
14 5 (0.67%) Team-Oriented Environment
15 4 (0.54%) Virtual Team
Operating Systems
1 16 (2.16%) Windows
2 12 (1.62%) Windows 10
3 6 (0.81%) Windows Server
4 5 (0.67%) Apple iOS
4 5 (0.67%) Windows Server 2012
4 5 (0.67%) Windows Server 2016
5 4 (0.54%) Linux
6 3 (0.40%) Android
7 1 (0.13%) Mac OS X
7 1 (0.13%) Unix
7 1 (0.13%) Windows 7
Processes & Methodologies
1 185 (24.97%) Agile
2 136 (18.35%) Problem-Solving
3 130 (17.54%) Stakeholder Management
4 112 (15.11%) Migration
5 109 (14.71%) ERP
6 103 (13.90%) Stakeholder Engagement
7 99 (13.36%) Business Intelligence
8 87 (11.74%) Analytics
9 77 (10.39%) Customer Service
10 76 (10.26%) Data Migration
11 74 (9.99%) DevOps
12 70 (9.45%) Project Management
13 67 (9.04%) Data Modelling
14 61 (8.23%) Continuous Improvement
15 59 (7.96%) User Experience
16 57 (7.69%) Roadmaps
17 56 (7.56%) Customer Engagement
18 53 (7.15%) Change Management
19 50 (6.75%) User Stories
20 46 (6.21%) AI
Programming Languages
1 91 (12.28%) SQL
2 57 (7.69%) JavaScript
3 35 (4.72%) C#
4 33 (4.45%) Python
5 16 (2.16%) Apex Code
6 14 (1.89%) Java
7 11 (1.48%) TypeScript
8 9 (1.21%) ABAP
9 7 (0.94%) PHP
10 4 (0.54%) SOQL
11 3 (0.40%) PowerShell
11 3 (0.40%) R
11 3 (0.40%) SOSL
12 2 (0.27%) Go
12 2 (0.27%) Objective-C
12 2 (0.27%) Ruby
12 2 (0.27%) Swift
13 1 (0.13%) Korn
13 1 (0.13%) VB
13 1 (0.13%) VBA
Qualifications
1 69 (9.31%) Degree
2 41 (5.53%) Security Cleared
3 33 (4.45%) SC Cleared
4 24 (3.24%) Computer Science Degree
5 20 (2.70%) PMP
6 18 (2.43%) PMI Certification
7 16 (2.16%) Microsoft Certification
8 9 (1.21%) Azure Certification
9 6 (0.81%) Master's Degree
9 6 (0.81%) MCP
10 5 (0.67%) MCDST
11 4 (0.54%) CCA
11 4 (0.54%) DV Cleared
12 3 (0.40%) ACCA
12 3 (0.40%) AWS Certification
12 3 (0.40%) AWS Certified Solutions Architect
12 3 (0.40%) CIMA
12 3 (0.40%) Six Sigma Green Belt
13 2 (0.27%) ITIL Certification
13 2 (0.27%) SAP Certification
Quality Assurance & Compliance
1 54 (7.29%) GDPR
2 40 (5.40%) QA
3 34 (4.59%) Data Quality
4 33 (4.45%) Accessibility
5 8 (1.08%) SLA
6 7 (0.94%) California Consumer Privacy Act
7 5 (0.67%) COBIT
7 5 (0.67%) PMO
8 4 (0.54%) HIPAA
8 4 (0.54%) WCAG
9 3 (0.40%) Actionable Recommendations
9 3 (0.40%) ISO/IEC 27001
9 3 (0.40%) NIST
10 2 (0.27%) Cyber Essentials
10 2 (0.27%) Cyber Essentials PLUS
10 2 (0.27%) GxP
10 2 (0.27%) ITGC
10 2 (0.27%) PCI DSS
11 1 (0.13%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.13%) Sarbanes-Oxley
System Software
1 19 (2.56%) Active Directory
2 5 (0.67%) Hyper-V
2 5 (0.67%) Terminal Services
2 5 (0.67%) VMware Infrastructure
3 4 (0.54%) Docker
4 1 (0.13%) Virtual Desktop
4 1 (0.13%) Virtual Machines
Systems Management
1 6 (0.81%) SCCM
2 5 (0.67%) Single Sign-On
3 3 (0.40%) Grafana
3 3 (0.40%) Kubernetes
4 2 (0.27%) Amdocs OSS
4 2 (0.27%) Cisco UCCE
4 2 (0.27%) Systems Management Server (SMS)
4 2 (0.27%) Terraform
5 1 (0.13%) Cisco CUCM
5 1 (0.13%) Cisco UCCX
5 1 (0.13%) Computer Emergency Response Teams
5 1 (0.13%) Kibana
5 1 (0.13%) Microsoft Intune
Vendors
1 219 (29.55%) Salesforce
2 210 (28.34%) Microsoft
3 49 (6.61%) SAP
4 30 (4.05%) Google
4 30 (4.05%) ServiceNow
5 27 (3.64%) Oracle
6 26 (3.51%) HubSpot
7 23 (3.10%) Adobe
8 21 (2.83%) Databricks
9 12 (1.62%) Salesforce Marketing Cloud
10 9 (1.21%) Genesys
10 9 (1.21%) Workday
11 8 (1.08%) IFS
12 7 (0.94%) Guidewire
12 7 (0.94%) MuleSoft
13 6 (0.81%) Avaya
13 6 (0.81%) Citrix
13 6 (0.81%) VMware
14 5 (0.67%) Mitel
14 5 (0.67%) Siebel