CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 22 September 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Sep 2026
Same period 2025 Same period 2024
Rank 104 107 130
Rank change year-on-year +3 +23 -2
Contract jobs citing CRM 1,157 691 615
As % of all contract jobs in England 2.50% 2.52% 1.89%
As % of the Processes & Methodologies category 2.95% 2.77% 2.20%
Number of daily rates quoted 698 417 386
10th Percentile £310 £230 £313
25th Percentile £411 £363 £421
Median daily rate (50th Percentile) £515 £500 £525
Median % change year-on-year +3.00% -4.76% +2.94%
75th Percentile £619 £600 £625
90th Percentile £700 £675 £695
UK median daily rate £525 £500 £500
% change year-on-year +5.00% -0.05% -4.71%
Number of hourly rates quoted 60 28 8
10th Percentile £12.97 £14.68 £21.87
25th Percentile £13.39 £14.75 £27.19
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £18.05 £27.56 £61.75
90th Percentile £28.22 £37.15 £137.50
UK median hourly rate £14.85 £17.00 £28.75
% change year-on-year -12.65% -40.87% +51.32%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,170 24,908 27,982
As % of all contract IT jobs advertised in England 84.62% 90.84% 86.16%
Number of daily rates quoted 23,910 15,798 17,347
10th Percentile £325 £300 £313
25th Percentile £425 £405 £424
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £626 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,803 1,504 1,266
10th Percentile £14.00 £14.38 £15.00
25th Percentile £17.74 £17.69 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -2.95%
75th Percentile £67.85 £47.50 £66.50
90th Percentile £80.00 £67.85 £75.00
UK median hourly rate £40.00 £25.15 £42.69
% change year-on-year +59.05% -41.09% -1.10%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 22 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 22 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 22 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -3 594 £525 +5.00% 2,327
Midlands +16 158 £470 +4.44% 322
South East -26 157 £575 +16.46% 558
North of England -15 131 £510 +13.60% 431
West Midlands +9 116 £463 - 199
North West -11 88 £510 +19.88% 250
East of England +13 69 £363 -28.22% 152
South West -21 40 £335 -21.18% 133
East Midlands +4 39 £490 +36.49% 123
Yorkshire -43 23 £490 -2.00% 145
North East -16 22 £523 +19.43% 39
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (4.06%) CMS
2 34 (2.94%) Confluence
3 30 (2.59%) SharePoint
4 11 (0.95%) Adobe Experience Manager
5 10 (0.86%) Microsoft Exchange
6 9 (0.78%) SAS
7 7 (0.61%) NetWeaver
8 6 (0.52%) Oracle Workflow
8 6 (0.52%) Sitecore CMS
9 5 (0.43%) SAP EP
10 4 (0.35%) Apache Airflow
11 3 (0.26%) Kentico
11 3 (0.26%) TIBCO ActiveMatrix
11 3 (0.26%) WordPress
12 2 (0.17%) Apache
12 2 (0.17%) Appian
12 2 (0.17%) Headless CMS
13 1 (0.086%) Ethereum
13 1 (0.086%) Hyperledger
13 1 (0.086%) Mendix
Applications
1 56 (4.84%) Microsoft Excel
2 44 (3.80%) Microsoft Office
3 13 (1.12%) Microsoft PowerPoint
4 11 (0.95%) Spreadsheet
5 10 (0.86%) AutoCAD
6 9 (0.78%) Chatbot
7 8 (0.69%) Revit
8 6 (0.52%) MS Visio
9 5 (0.43%) SPSS
10 2 (0.17%) Notion
10 2 (0.17%) Photoshop
11 1 (0.086%) Adobe Creative Suite
11 1 (0.086%) Adobe Illustrator
11 1 (0.086%) InDesign
11 1 (0.086%) Microsoft Project
11 1 (0.086%) PlantUML
Business Applications
1 306 (26.45%) Dynamics CRM
2 56 (4.84%) Salesforce CRM
3 20 (1.73%) SAP S/4HANA
4 19 (1.64%) NetSuite
5 18 (1.56%) SAP CRM
6 16 (1.38%) Siebel CRM
7 10 (0.86%) SAP ERP
7 10 (0.86%) SAP PSCD
8 9 (0.78%) Temenos T24
9 8 (0.69%) Payment Gateway
9 8 (0.69%) Shopify
10 6 (0.52%) Finacle
11 5 (0.43%) Adobe Campaign
11 5 (0.43%) Dynamics NAV
11 5 (0.43%) Magento
11 5 (0.43%) Oracle Payables
11 5 (0.43%) Raiser’s Edge
11 5 (0.43%) Sage X3
12 4 (0.35%) Oracle Receivables
12 4 (0.35%) SAP CX
Cloud Services
1 245 (21.18%) Azure
2 229 (19.79%) Dynamics 365
3 153 (13.22%) Power Platform
4 98 (8.47%) AWS
5 95 (8.21%) Azure DevOps
6 83 (7.17%) Power Automate
7 66 (5.70%) SaaS
8 59 (5.10%) PowerApps
9 49 (4.24%) GCP
10 47 (4.06%) Serverless
11 38 (3.28%) Microsoft 365
12 37 (3.20%) Azure Functions
13 35 (3.03%) Salesforce Service Cloud
14 30 (2.59%) Salesforce Sales Cloud
15 24 (2.07%) Snowflake
16 20 (1.73%) GitHub
16 20 (1.73%) Microsoft Copilot
17 19 (1.64%) Azure Service Bus
18 16 (1.38%) GitHub Actions
19 15 (1.30%) OCI
Communications & Networking
1 13 (1.12%) SMS
2 7 (0.61%) Wi-Fi
3 6 (0.52%) Firewall
4 5 (0.43%) NAS
4 5 (0.43%) WAN
5 3 (0.26%) Broadband
5 3 (0.26%) SD-WAN
6 2 (0.17%) ADSL
6 2 (0.17%) Ethernet
6 2 (0.17%) Internet
6 2 (0.17%) MPLS
6 2 (0.17%) PSTN
6 2 (0.17%) Remote Desktop
6 2 (0.17%) SSL
7 1 (0.086%) CTI
7 1 (0.086%) HTTP
7 1 (0.086%) SMTP
7 1 (0.086%) Unified Communications
7 1 (0.086%) WebEx
Database & Business Intelligence
1 71 (6.14%) Power BI
2 47 (4.06%) SQL Server
3 26 (2.25%) Data Warehouse
4 22 (1.90%) Data Lake
5 15 (1.30%) BigQuery
6 13 (1.12%) Tableau
7 11 (0.95%) SQL Server Reporting Services
8 10 (0.86%) Siebel EIM
9 9 (0.78%) Snowflake Schema
10 8 (0.69%) Amazon Redshift
10 8 (0.69%) GIS
10 8 (0.69%) PostgreSQL
11 7 (0.61%) SAP BW
11 7 (0.61%) SAP HANA
12 6 (0.52%) Metadata
12 6 (0.52%) Oracle Database
12 6 (0.52%) Relational Database
13 5 (0.43%) Azure SQL Database
13 5 (0.43%) DynamoDB
13 5 (0.43%) Looker
Development Applications
1 83 (7.17%) JIRA
2 25 (2.16%) Git
3 21 (1.82%) Selenium
4 18 (1.56%) Postman
5 13 (1.12%) Cucumber
6 12 (1.04%) Cypress.io
6 12 (1.04%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 5 (0.43%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.086%) Eclipse
11 1 (0.086%) Team Foundation Server
11 1 (0.086%) TeamCity
General
1 423 (36.56%) Social Skills
2 281 (24.29%) Finance
3 234 (20.22%) Marketing
4 131 (11.32%) Analytical Skills
5 126 (10.89%) Retail
6 100 (8.64%) Public Sector
7 89 (7.69%) Banking
8 57 (4.93%) Organisational Skills
9 47 (4.06%) Billing
10 45 (3.89%) Inclusion and Diversity
11 42 (3.63%) Telecoms
12 41 (3.54%) Manufacturing
13 37 (3.20%) Influencing Skills
14 35 (3.03%) Documentation Skills
15 24 (2.07%) Legal
16 23 (1.99%) Presentation Skills
17 20 (1.73%) Automotive
18 18 (1.56%) Local Government
19 12 (1.04%) Back Office
20 11 (0.95%) Advertising
Job Titles
1 202 (17.46%) Analyst
2 174 (15.04%) Architect
3 138 (11.93%) Developer
4 112 (9.68%) Lead
5 107 (9.25%) Business Analyst
6 91 (7.87%) Senior
7 79 (6.83%) Consultant
8 69 (5.96%) Solutions Architect
9 53 (4.58%) Project Manager
10 48 (4.15%) CRM Manager
11 45 (3.89%) Administrator
12 43 (3.72%) Dynamics 365 Developer
13 39 (3.37%) Enterprise Architect
14 31 (2.68%) CRM Analyst
15 30 (2.59%) Salesforce Architect
16 29 (2.51%) Data Analyst
16 29 (2.51%) Dynamics 365 Consultant
16 29 (2.51%) Salesforce Analyst
17 28 (2.42%) Senior Analyst
18 27 (2.33%) Dynamics 365 Architect
Libraries, Frameworks & Software Standards
1 74 (6.40%) REST
2 53 (4.58%) .NET
3 47 (4.06%) Middleware
4 35 (3.03%) HTML
4 35 (3.03%) JSON
5 34 (2.94%) SOAP
6 30 (2.59%) CSS
7 28 (2.42%) XML
8 22 (1.90%) Kafka
9 17 (1.47%) Lightning Web Components
9 17 (1.47%) SAP Fiori
9 17 (1.47%) Terraform
9 17 (1.47%) XSLT
10 16 (1.38%) SAP PI
10 16 (1.38%) SAPUI5
11 15 (1.30%) HTML5 Canvas
12 14 (1.21%) ASP.NET Web API
12 14 (1.21%) Gherkin
12 14 (1.21%) Node.js
12 14 (1.21%) React
Miscellaneous
1 67 (5.79%) Onboarding
2 53 (4.58%) Product Ownership
3 52 (4.49%) Enterprise Software
4 42 (3.63%) Legacy Systems
5 38 (3.28%) Marketing Technology
6 32 (2.77%) Management Information System
7 27 (2.33%) Cloud Native
8 24 (2.07%) Self-Motivation
9 23 (1.99%) Data Structures
10 21 (1.82%) IVR
10 21 (1.82%) Social Media
11 19 (1.64%) Data Protection Act
12 18 (1.56%) AI Agents
13 13 (1.12%) Mobile App
13 13 (1.12%) Video\Live Streaming
13 13 (1.12%) Virtual Team
14 11 (0.95%) Greenfield Project
14 11 (0.95%) Low-Code
14 11 (0.95%) Taxonomies
15 9 (0.78%) Distributed Systems
Operating Systems
1 15 (1.30%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.69%) Android
3 8 (0.69%) Unix
4 6 (0.52%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 345 (29.82%) Stakeholder Management
2 279 (24.11%) Agile
3 207 (17.89%) Problem-Solving
4 169 (14.61%) ERP
5 160 (13.83%) Migration
6 157 (13.57%) Analytics
7 145 (12.53%) Roadmaps
8 143 (12.36%) Customer Service
9 129 (11.15%) Stakeholder Engagement
10 126 (10.89%) AI
10 126 (10.89%) DevOps
11 114 (9.85%) Data Modelling
12 102 (8.82%) CI/CD
13 100 (8.64%) Decision-Making
14 99 (8.56%) Data Migration
15 93 (8.04%) Customer Engagement
16 92 (7.95%) User Acceptance Testing
17 87 (7.52%) Business Intelligence
18 82 (7.09%) Customer Experience
19 81 (7.00%) Workshop Facilitation
Programming Languages
1 147 (12.71%) SQL
2 102 (8.82%) JavaScript
3 76 (6.57%) C#
4 47 (4.06%) Python
5 26 (2.25%) ABAP
5 26 (2.25%) Java
6 23 (1.99%) TypeScript
7 18 (1.56%) Apex Code
8 9 (0.78%) PL/SQL
9 6 (0.52%) T-SQL
10 5 (0.43%) Data Analysis Expressions
10 5 (0.43%) PowerShell
11 4 (0.35%) Korn
12 3 (0.26%) R
13 2 (0.17%) Bicep
13 2 (0.17%) Groovy
13 2 (0.17%) SOQL
13 2 (0.17%) VBA
14 1 (0.086%) C
14 1 (0.086%) Rust
Qualifications
1 107 (9.25%) Security Cleared
2 83 (7.17%) Degree
3 76 (6.57%) SC Cleared
4 38 (3.28%) Microsoft Certification
5 19 (1.64%) Computer Science Degree
6 18 (1.56%) PMP
7 15 (1.30%) PMI Certification
8 13 (1.12%) A+ Certification
8 13 (1.12%) CCNA
8 13 (1.12%) Cisco Certification
8 13 (1.12%) ISTQB
8 13 (1.12%) MCSA
9 11 (0.95%) BPSS Clearance
10 9 (0.78%) DV Cleared
11 8 (0.69%) Azure Certification
12 6 (0.52%) DBS Check
13 5 (0.43%) IIBA
13 5 (0.43%) TOGAF Certification
14 4 (0.35%) CBAP
14 4 (0.35%) NVQ Level 3
Quality Assurance & Compliance
1 89 (7.69%) Data Quality
2 79 (6.83%) GDPR
3 76 (6.57%) QA
4 26 (2.25%) Accessibility
5 21 (1.82%) WCAG
6 19 (1.64%) PMO
7 14 (1.21%) SLA
8 7 (0.61%) ISO 20022
9 6 (0.52%) Actionable Recommendations
9 6 (0.52%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.35%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.086%) California Consumer Privacy Act
14 1 (0.086%) SOC 2
14 1 (0.086%) Software Quality Assurance
System Software
1 16 (1.38%) Active Directory
2 5 (0.43%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.69%) Systems Management Server (SMS)
2 6 (0.52%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.086%) Autotask
5 1 (0.086%) HP ALM
Vendors
1 343 (29.65%) Microsoft
2 283 (24.46%) Salesforce
3 98 (8.47%) SAP
4 59 (5.10%) Oracle
5 52 (4.49%) ServiceNow
6 42 (3.63%) Adobe
7 33 (2.85%) Databricks
8 32 (2.77%) MuleSoft
9 26 (2.25%) Braze
9 26 (2.25%) Salesforce Marketing Cloud
10 23 (1.99%) Google
11 20 (1.73%) HubSpot
11 20 (1.73%) Siebel
12 10 (0.86%) Workday
13 8 (0.69%) Autodesk
13 8 (0.69%) Conga
13 8 (0.69%) DocuSign
13 8 (0.69%) Meraki
14 7 (0.61%) ION Trading
14 7 (0.61%) Marketo