CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 19 September 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Sep 2026
Same period 2025 Same period 2024
Rank 104 111 128
Rank change year-on-year +7 +17 +4
Contract jobs citing CRM 1,161 697 622
As % of all contract jobs in England 2.49% 2.51% 1.89%
As % of the Processes & Methodologies category 2.94% 2.76% 2.19%
Number of daily rates quoted 701 421 388
10th Percentile £310 £230 £313
25th Percentile £412 £363 £414
Median daily rate (50th Percentile) £520 £500 £500
Median % change year-on-year +4.00% - -1.96%
75th Percentile £625 £600 £620
90th Percentile £700 £675 £690
UK median daily rate £525 £500 £500
% change year-on-year +5.00% - -4.76%
Number of hourly rates quoted 59 28 9
10th Percentile £12.94 £14.68 £23.33
25th Percentile £13.39 £14.75 £26.50
Median hourly rate £14.85 £17.00 £35.00
Median % change year-on-year -12.65% -51.43% +84.21%
75th Percentile £18.23 £27.56 £36.50
90th Percentile £28.44 £37.15 £137.50
UK median hourly rate £14.85 £17.00 £28.00
% change year-on-year -12.65% -39.29% +52.88%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,448 25,281 28,365
As % of all contract IT jobs advertised in England 84.75% 90.90% 86.09%
Number of daily rates quoted 24,130 16,062 17,635
10th Percentile £325 £300 £313
25th Percentile £425 £405 £420
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,805 1,509 1,303
10th Percentile £14.00 £14.38 £15.00
25th Percentile £17.75 £17.79 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -3.37%
75th Percentile £68.00 £50.00 £66.55
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% -1.91%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 19 September 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 19 September 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 19 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -1 595 £525 +5.00% 1,909
South East -24 162 £578 +18.46% 520
Midlands +14 156 £470 +4.44% 292
North of England -18 134 £511 +13.99% 366
West Midlands +9 115 £463 - 177
North West -10 91 £511 +20.29% 211
East of England +23 70 £363 -28.22% 146
East Midlands +4 38 £490 +36.49% 115
South West -22 38 £410 -3.53% 121
Yorkshire -37 23 £490 -2.00% 121
North East -31 22 £523 +19.43% 36
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (4.13%) CMS
2 34 (2.93%) Confluence
3 31 (2.67%) SharePoint
4 11 (0.95%) Adobe Experience Manager
5 10 (0.86%) Microsoft Exchange
6 9 (0.78%) SAS
7 7 (0.60%) NetWeaver
8 6 (0.52%) Oracle Workflow
8 6 (0.52%) Sitecore CMS
9 5 (0.43%) SAP EP
10 4 (0.34%) Apache Airflow
11 3 (0.26%) Kentico
11 3 (0.26%) TIBCO ActiveMatrix
11 3 (0.26%) WordPress
12 2 (0.17%) Apache
12 2 (0.17%) Appian
12 2 (0.17%) Headless CMS
13 1 (0.086%) Ethereum
13 1 (0.086%) Hyperledger
13 1 (0.086%) Moodle
Applications
1 53 (4.57%) Microsoft Excel
2 44 (3.79%) Microsoft Office
3 11 (0.95%) Spreadsheet
4 10 (0.86%) AutoCAD
4 10 (0.86%) Chatbot
4 10 (0.86%) Microsoft PowerPoint
5 8 (0.69%) Revit
6 6 (0.52%) MS Visio
7 5 (0.43%) SPSS
8 2 (0.17%) Notion
8 2 (0.17%) Photoshop
9 1 (0.086%) Adobe Creative Suite
9 1 (0.086%) Adobe Illustrator
9 1 (0.086%) InDesign
9 1 (0.086%) Microsoft Project
9 1 (0.086%) PlantUML
Business Applications
1 307 (26.44%) Dynamics CRM
2 57 (4.91%) Salesforce CRM
3 19 (1.64%) NetSuite
3 19 (1.64%) SAP S/4HANA
4 18 (1.55%) SAP CRM
5 16 (1.38%) Siebel CRM
6 10 (0.86%) SAP ERP
6 10 (0.86%) SAP PSCD
7 9 (0.78%) Temenos T24
8 8 (0.69%) Payment Gateway
8 8 (0.69%) Shopify
9 6 (0.52%) Finacle
10 5 (0.43%) Adobe Campaign
10 5 (0.43%) Dynamics NAV
10 5 (0.43%) Magento
10 5 (0.43%) Oracle Payables
10 5 (0.43%) Raiser’s Edge
10 5 (0.43%) Sage X3
11 4 (0.34%) FLEXCUBE
11 4 (0.34%) SAP CX
Cloud Services
1 244 (21.02%) Azure
2 230 (19.81%) Dynamics 365
3 154 (13.26%) Power Platform
4 99 (8.53%) AWS
5 95 (8.18%) Azure DevOps
6 84 (7.24%) Power Automate
7 65 (5.60%) SaaS
8 59 (5.08%) PowerApps
9 48 (4.13%) GCP
10 47 (4.05%) Serverless
11 39 (3.36%) Microsoft 365
12 37 (3.19%) Azure Functions
13 36 (3.10%) Salesforce Service Cloud
14 31 (2.67%) Salesforce Sales Cloud
15 24 (2.07%) Snowflake
16 21 (1.81%) Microsoft Copilot
17 20 (1.72%) GitHub
18 19 (1.64%) Azure Service Bus
19 16 (1.38%) GitHub Actions
20 15 (1.29%) OCI
Communications & Networking
1 13 (1.12%) SMS
2 7 (0.60%) Wi-Fi
3 6 (0.52%) Firewall
4 5 (0.43%) NAS
4 5 (0.43%) WAN
5 3 (0.26%) Broadband
5 3 (0.26%) SD-WAN
6 2 (0.17%) ADSL
6 2 (0.17%) Ethernet
6 2 (0.17%) Internet
6 2 (0.17%) MPLS
6 2 (0.17%) PSTN
6 2 (0.17%) Remote Desktop
6 2 (0.17%) SSL
7 1 (0.086%) CTI
7 1 (0.086%) HTTP
7 1 (0.086%) SMTP
7 1 (0.086%) Unified Communications
7 1 (0.086%) WebEx
Database & Business Intelligence
1 71 (6.12%) Power BI
2 47 (4.05%) SQL Server
3 26 (2.24%) Data Warehouse
4 22 (1.89%) Data Lake
5 15 (1.29%) BigQuery
6 13 (1.12%) Tableau
7 11 (0.95%) SQL Server Reporting Services
8 10 (0.86%) PostgreSQL
8 10 (0.86%) Siebel EIM
9 9 (0.78%) Snowflake Schema
10 8 (0.69%) Amazon Redshift
10 8 (0.69%) GIS
11 7 (0.60%) SAP BW
12 6 (0.52%) Metadata
12 6 (0.52%) Oracle Database
12 6 (0.52%) Relational Database
12 6 (0.52%) SAP HANA
13 5 (0.43%) Azure SQL Database
13 5 (0.43%) DynamoDB
13 5 (0.43%) SQL Server Integration Services
Development Applications
1 83 (7.15%) JIRA
2 25 (2.15%) Git
3 21 (1.81%) Selenium
4 18 (1.55%) Postman
5 13 (1.12%) Cucumber
6 12 (1.03%) Cypress.io
6 12 (1.03%) WebDriver
7 6 (0.52%) SpecFlow
7 6 (0.52%) Visual Studio
8 5 (0.43%) Jenkins
9 3 (0.26%) Protractor
9 3 (0.26%) SQL Server Management Studio (SSMS)
9 3 (0.26%) Visual Studio Code
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.086%) Eclipse
11 1 (0.086%) Hudson
11 1 (0.086%) SoapUI
General
1 426 (36.69%) Social Skills
2 281 (24.20%) Finance
3 234 (20.16%) Marketing
4 131 (11.28%) Analytical Skills
5 125 (10.77%) Retail
6 100 (8.61%) Public Sector
7 89 (7.67%) Banking
8 57 (4.91%) Organisational Skills
9 48 (4.13%) Billing
10 45 (3.88%) Inclusion and Diversity
11 43 (3.70%) Telecoms
12 41 (3.53%) Manufacturing
13 37 (3.19%) Influencing Skills
14 35 (3.01%) Documentation Skills
15 25 (2.15%) Legal
16 23 (1.98%) Automotive
16 23 (1.98%) Presentation Skills
17 19 (1.64%) Local Government
18 12 (1.03%) Back Office
19 11 (0.95%) Law
Job Titles
1 204 (17.57%) Analyst
2 174 (14.99%) Architect
3 140 (12.06%) Developer
4 111 (9.56%) Lead
5 108 (9.30%) Business Analyst
6 92 (7.92%) Senior
7 79 (6.80%) Consultant
8 70 (6.03%) Solutions Architect
9 54 (4.65%) Project Manager
10 48 (4.13%) CRM Manager
11 43 (3.70%) Administrator
11 43 (3.70%) Dynamics 365 Developer
12 38 (3.27%) Enterprise Architect
13 31 (2.67%) CRM Analyst
14 30 (2.58%) Salesforce Analyst
15 29 (2.50%) Data Analyst
15 29 (2.50%) Dynamics 365 Consultant
15 29 (2.50%) Salesforce Architect
15 29 (2.50%) Salesforce Developer
16 28 (2.41%) Senior Analyst
Libraries, Frameworks & Software Standards
1 74 (6.37%) REST
2 53 (4.57%) .NET
3 47 (4.05%) Middleware
4 35 (3.01%) HTML
4 35 (3.01%) JSON
5 34 (2.93%) SOAP
6 30 (2.58%) CSS
7 28 (2.41%) XML
8 24 (2.07%) Kafka
9 17 (1.46%) Lightning Web Components
9 17 (1.46%) Terraform
9 17 (1.46%) XSLT
10 16 (1.38%) SAP Fiori
10 16 (1.38%) SAP PI
11 15 (1.29%) HTML5 Canvas
11 15 (1.29%) SAPUI5
12 14 (1.21%) ASP.NET Web API
12 14 (1.21%) Gherkin
12 14 (1.21%) Node.js
12 14 (1.21%) React
Miscellaneous
1 67 (5.77%) Onboarding
2 53 (4.57%) Product Ownership
3 52 (4.48%) Enterprise Software
4 45 (3.88%) Legacy Systems
5 38 (3.27%) Marketing Technology
6 33 (2.84%) Management Information System
7 27 (2.33%) Cloud Native
8 26 (2.24%) Self-Motivation
9 23 (1.98%) Data Structures
10 22 (1.89%) Social Media
11 21 (1.81%) IVR
12 19 (1.64%) Data Protection Act
13 18 (1.55%) AI Agents
14 13 (1.12%) Mobile App
14 13 (1.12%) Video\Live Streaming
14 13 (1.12%) Virtual Team
15 11 (0.95%) Low-Code
15 11 (0.95%) Taxonomies
16 10 (0.86%) Greenfield Project
17 9 (0.78%) Distributed Systems
Operating Systems
1 15 (1.29%) Windows
2 9 (0.78%) Apple iOS
3 8 (0.69%) Android
3 8 (0.69%) Unix
4 6 (0.52%) Mac OS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 343 (29.54%) Stakeholder Management
2 280 (24.12%) Agile
3 206 (17.74%) Problem-Solving
4 170 (14.64%) ERP
5 163 (14.04%) Migration
6 155 (13.35%) Analytics
7 146 (12.58%) Roadmaps
8 142 (12.23%) Customer Service
9 130 (11.20%) Stakeholder Engagement
10 126 (10.85%) AI
10 126 (10.85%) DevOps
11 114 (9.82%) Data Modelling
12 102 (8.79%) CI/CD
13 101 (8.70%) Data Migration
14 100 (8.61%) Decision-Making
15 93 (8.01%) Customer Engagement
16 91 (7.84%) User Acceptance Testing
17 87 (7.49%) Business Intelligence
18 82 (7.06%) Workshop Facilitation
19 81 (6.98%) Customer Experience
Programming Languages
1 147 (12.66%) SQL
2 103 (8.87%) JavaScript
3 76 (6.55%) C#
4 47 (4.05%) Python
5 26 (2.24%) Java
6 25 (2.15%) ABAP
7 23 (1.98%) TypeScript
8 18 (1.55%) Apex Code
9 9 (0.78%) PL/SQL
10 6 (0.52%) T-SQL
11 5 (0.43%) Data Analysis Expressions
11 5 (0.43%) PowerShell
12 4 (0.34%) Korn
13 3 (0.26%) R
14 2 (0.17%) Bicep
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
14 2 (0.17%) VBA
15 1 (0.086%) Rust
15 1 (0.086%) Solidity
Qualifications
1 109 (9.39%) Security Cleared
2 82 (7.06%) Degree
3 78 (6.72%) SC Cleared
4 38 (3.27%) Microsoft Certification
5 19 (1.64%) Computer Science Degree
6 18 (1.55%) PMP
7 15 (1.29%) PMI Certification
8 13 (1.12%) A+ Certification
8 13 (1.12%) CCNA
8 13 (1.12%) Cisco Certification
8 13 (1.12%) ISTQB
8 13 (1.12%) MCSA
9 11 (0.95%) BPSS Clearance
10 9 (0.78%) DV Cleared
11 8 (0.69%) Azure Certification
12 5 (0.43%) DBS Check
12 5 (0.43%) IIBA
12 5 (0.43%) TOGAF Certification
13 4 (0.34%) CBAP
13 4 (0.34%) NVQ Level 3
Quality Assurance & Compliance
1 89 (7.67%) Data Quality
2 80 (6.89%) GDPR
3 76 (6.55%) QA
4 26 (2.24%) Accessibility
5 21 (1.81%) WCAG
6 19 (1.64%) PMO
7 15 (1.29%) SLA
8 7 (0.60%) ISO 20022
9 6 (0.52%) Actionable Recommendations
9 6 (0.52%) SEPA
10 5 (0.43%) Transfer of Undertakings (Protection of Employment)
11 4 (0.34%) PCI DSS
12 3 (0.26%) ISO/IEC 27001
13 2 (0.17%) IFRS
13 2 (0.17%) NIST
13 2 (0.17%) PERC
13 2 (0.17%) Sarbanes-Oxley
14 1 (0.086%) California Consumer Privacy Act
14 1 (0.086%) Cyber Essentials
14 1 (0.086%) NIST 800
System Software
1 16 (1.38%) Active Directory
2 5 (0.43%) Docker
3 3 (0.26%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.69%) Systems Management Server (SMS)
2 6 (0.52%) Kubernetes
3 3 (0.26%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.086%) Autotask
5 1 (0.086%) HP ALM
Vendors
1 344 (29.63%) Microsoft
2 285 (24.55%) Salesforce
3 96 (8.27%) SAP
4 61 (5.25%) Oracle
5 52 (4.48%) ServiceNow
6 42 (3.62%) Adobe
7 33 (2.84%) Databricks
8 32 (2.76%) MuleSoft
9 26 (2.24%) Braze
9 26 (2.24%) Salesforce Marketing Cloud
10 23 (1.98%) Google
11 22 (1.89%) Siebel
12 21 (1.81%) HubSpot
13 10 (0.86%) Workday
14 8 (0.69%) Autodesk
14 8 (0.69%) Conga
14 8 (0.69%) DocuSign
14 8 (0.69%) Meraki
15 7 (0.60%) ION Trading
15 7 (0.60%) Sitecore