Period
to 27 May 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > England
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 94 68 52
Rank change year-on-year -26 -16 0
Contract jobs citing CRM 2,420 2,747 3,728
As % of all contract IT jobs advertised in England 2.63% 3.26% 3.83%
As % of the Processes & Methodologies category 3.06% 3.85% 4.55%
Number of daily rates quoted 1,595 1,849 2,565
England median daily rate £450 £440 £418
Median daily rate % change year-on-year +2.27% +5.39% +4.31%
10th Percentile £300 £275 £275
90th Percentile £613 £600 £575
UK median daily rate £450 £438 £413
% change year-on-year +2.86% +6.06% +3.13%
Number of hourly rates quoted 58 45 54
England median hourly rate £15.75 £34.00 £20.50
Median hourly rate % change year-on-year -53.68% +65.85% -21.43%
10th Percentile £8.39 £11.90 £10.33
90th Percentile £53.05 £56.25 £45.13
UK median hourly rate £15.75 £31.00 £19.50
% change year-on-year -49.19% +59.02% -13.36%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 79,090 71,350 81,920
As % of all contract IT jobs advertised in England 85.88% 84.79% 84.12%
Number of daily rates quoted 52,510 47,088 54,574
England median daily rate £463 £450 £425
Median daily rate % change year-on-year +2.78% +5.88% +4.94%
10th Percentile £300 £275 £263
90th Percentile £638 £625 £613
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 2,096 1,886 2,105
England median hourly rate £22.00 £25.50 £23.62
Median hourly rate % change year-on-year -13.73% +7.98% +12.45%
10th Percentile £11.18 £11.62 £11.68
90th Percentile £50.00 £51.50 £50.45
UK median hourly rate £22.00 £25.31 £25.00
% change year-on-year -13.08% +1.24% +19.05%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in England.

Contractor daily rate trend for CRM in England

CRM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing CRM in England over the 6 months to 27 May 2018.

Contractor daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in England.

Contractor hourly rate trend for CRM in England

CRM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing CRM in England over the 6 months to 27 May 2018.

Contractor hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -33 1,109 £475 +5.56% 306
South East -1 551 £425 - 145
Midlands -11 253 £425 - 95
North of England -51 228 £425 +6.25% 124
West Midlands -13 175 £435 +2.35% 62
North West -26 147 £425 +3.03% 84
South West +15 133 £400 -2.44% 43
East of England -34 123 £350 -12.50% 39
East Midlands -4 70 £330 -22.35% 33
Yorkshire -36 63 £400 -5.88% 28
North East -13 18 £400 +10.34% 12
CRM
UK

For the 6 months to 27 May 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for CRM.

1 852 (35.21%) Dynamics CRM
2 683 (28.22%) Microsoft
3 601 (24.83%) Agile Software Development
4 477 (19.71%) Finance
5 441 (18.22%) Salesforce.com
6 413 (17.07%) SQL
7 318 (13.14%) .NET
8 308 (12.73%) Marketing
9 290 (11.98%) Dynamics 365
10 274 (11.32%) Project Management
11 273 (11.28%) JavaScript
11 273 (11.28%) Stakeholder Management
12 258 (10.66%) C#
13 257 (10.62%) SQL Server
13 257 (10.62%) Migration
14 233 (9.63%) ERP
15 208 (8.60%) SharePoint
16 198 (8.18%) Business Intelligence
17 192 (7.93%) Retail
18 187 (7.73%) SAP
18 187 (7.73%) HTML
19 181 (7.48%) Oracle
20 179 (7.40%) Java
21 172 (7.11%) Analytical Skills
22 167 (6.90%) Analytics
23 163 (6.74%) Microsoft Azure
24 156 (6.45%) E-Commerce
24 156 (6.45%) Scrum
25 147 (6.07%) Business Analysis
26 143 (5.91%) Data Migration

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 208 (8.60%) SharePoint
2 89 (3.68%) CMS
3 42 (1.74%) WebSphere
4 41 (1.69%) BizTalk Server
5 36 (1.49%) Oracle SOA Suite
6 33 (1.36%) SAS
7 31 (1.28%) Confluence
8 30 (1.24%) Sitecore CMS
9 27 (1.12%) Skype for Business
10 25 (1.03%) Oracle Service Bus
11 21 (0.87%) Apache Solr
12 19 (0.79%) Mule
13 18 (0.74%) Mule ESB
14 17 (0.70%) Commerce Server
14 17 (0.70%) Tomcat
14 17 (0.70%) WebLogic Portal
15 16 (0.66%) Apache
15 16 (0.66%) MS Exchange
16 13 (0.54%) WordPress
17 12 (0.50%) SharePoint 2013
Applications
1 113 (4.67%) Microsoft Excel
2 111 (4.59%) Microsoft Office
3 56 (2.31%) Microsoft PowerPoint
4 43 (1.78%) Microsoft Project
5 39 (1.61%) MS Visio
6 14 (0.58%) Photoshop
7 13 (0.54%) Spreadsheet
8 7 (0.29%) SPSS
9 3 (0.12%) Adobe Creative Suite
9 3 (0.12%) InDesign
10 2 (0.083%) Adobe Illustrator
10 2 (0.083%) Notepad++
11 1 (0.041%) Adobe After Effects
11 1 (0.041%) Adobe Premiere
11 1 (0.041%) Chatbot
11 1 (0.041%) EngageOne
11 1 (0.041%) InVision
11 1 (0.041%) Lectora
11 1 (0.041%) Moqups
11 1 (0.041%) Stata
Business Applications
1 852 (35.21%) Dynamics CRM
2 113 (4.67%) Salesforce.com CRM
3 54 (2.23%) SAP CRM
4 39 (1.61%) NetSuite
5 38 (1.57%) Dynamics AX
6 35 (1.45%) SAP ERP
6 35 (1.45%) Siebel CRM
7 27 (1.12%) Oracle Utilities
8 26 (1.07%) Oracle CRM
9 25 (1.03%) Oracle Applications
9 25 (1.03%) SAP PSCD
10 19 (0.79%) Oracle EBS
11 18 (0.74%) Unit4 Business World
12 15 (0.62%) Dynamics NAV
13 14 (0.58%) assyst
13 14 (0.58%) Remedy ITSM
14 13 (0.54%) Adobe Campaign
14 13 (0.54%) Payment Gateway
15 10 (0.41%) SAP IS-U
15 10 (0.41%) SAP SD
Cloud Services
1 290 (11.98%) Dynamics 365
2 163 (6.74%) Microsoft Azure
3 118 (4.88%) Office 365
4 72 (2.98%) SaaS
5 57 (2.36%) Amazon AWS
6 35 (1.45%) Salesforce Service Cloud
7 29 (1.20%) PaaS
8 28 (1.16%) Force.com
8 28 (1.16%) Salesforce Sales Cloud
9 19 (0.79%) Heroku
10 18 (0.74%) Google Analytics
11 14 (0.58%) Adobe Analytics
11 14 (0.58%) IaaS
12 13 (0.54%) Veeva
13 10 (0.41%) Amazon S3
14 8 (0.33%) OneDrive
14 8 (0.33%) Silverpop
14 8 (0.33%) Slack
15 7 (0.29%) Azure Active Directory
15 7 (0.29%) npm
Communications & Networking
1 34 (1.40%) Internet
2 31 (1.28%) HTTP
3 26 (1.07%) Skype
4 17 (0.70%) SMS
5 11 (0.45%) DNS
6 10 (0.41%) DHCP
7 9 (0.37%) Intranet
7 9 (0.37%) LAN
7 9 (0.37%) Unified Communications
7 9 (0.37%) WAN
8 8 (0.33%) Firewall
8 8 (0.33%) TCP/IP
9 7 (0.29%) VPN
10 6 (0.25%) VoIP
11 5 (0.21%) FTP
11 5 (0.21%) VLAN
12 4 (0.17%) Network Security
12 4 (0.17%) Wi-Fi
13 3 (0.12%) CTI
13 3 (0.12%) SAN
Database & Business Intelligence
1 257 (10.62%) SQL Server
2 85 (3.51%) SQL Server Integration Services
3 75 (3.10%) SQL Server Reporting Services
4 72 (2.98%) Data Warehouse
5 68 (2.81%) Relational Database
6 56 (2.31%) Power BI
7 53 (2.19%) Oracle Database
8 45 (1.86%) BusinessObjects
9 39 (1.61%) Oracle Database 11g
10 38 (1.57%) Oracle Reports
11 33 (1.36%) Oracle BI EE
12 32 (1.32%) Oracle Database 12c
13 28 (1.16%) Big Data
13 28 (1.16%) NoSQL
14 27 (1.12%) Oracle ODI
14 27 (1.12%) SAP Data Services
15 26 (1.07%) MySQL
16 24 (0.99%) MongoDB
17 23 (0.95%) SQL Server 2012
18 20 (0.83%) Endeca
Development Applications
1 95 (3.93%) JIRA
2 60 (2.48%) Team Foundation Server
3 48 (1.98%) Git (software)
3 48 (1.98%) Visual Studio
4 30 (1.24%) Oracle Forms
5 19 (0.79%) Selenium
6 17 (0.70%) Visual Studio Team System
7 16 (0.66%) SQL Server Management Studio (SSMS)
8 15 (0.62%) Jenkins
9 13 (0.54%) SpecFlow
10 12 (0.50%) Moq
10 12 (0.50%) Subversion
11 11 (0.45%) Jasmine
11 11 (0.45%) TestRail
12 10 (0.41%) WebDriver
13 8 (0.33%) Cucumber
13 8 (0.33%) Eclipse
13 8 (0.33%) Rational Rose
14 7 (0.29%) Karma Test Runner
14 7 (0.29%) NUnit
General
1 477 (19.71%) Finance
2 308 (12.73%) Marketing
3 192 (7.93%) Retail
4 112 (4.63%) Banking
5 98 (4.05%) Advertising
6 86 (3.55%) Telecoms
7 76 (3.14%) Billing
8 54 (2.23%) Legal
9 39 (1.61%) Manufacturing
10 26 (1.07%) Back Office
11 23 (0.95%) General Ledger
11 23 (0.95%) Publishing
12 22 (0.91%) Investment Banking
13 21 (0.87%) Automotive
13 21 (0.87%) Law
14 19 (0.79%) Pharmaceutical
15 18 (0.74%) Games
16 12 (0.50%) Front Office
17 10 (0.41%) German Language
18 9 (0.37%) French Language
Job Titles
1 505 (20.87%) Developer
2 489 (20.21%) Analyst
3 312 (12.89%) Architect
4 289 (11.94%) Consultant
5 274 (11.32%) Project Manager
6 240 (9.92%) Business Analyst
7 199 (8.22%) CRM Developer
8 154 (6.36%) Solutions Architect
9 152 (6.28%) CRM Analyst
10 147 (6.07%) Dynamics CRM Developer
11 138 (5.70%) CRM Manager
12 125 (5.17%) CRM Consultant
13 124 (5.12%) CRM Architect
14 107 (4.42%) Microsoft Developer
15 94 (3.88%) CRM Project Manager
16 93 (3.84%) CRM Business Analyst
17 74 (3.06%) CRM Solutions Architect
18 71 (2.93%) .NET Developer
19 68 (2.81%) Dynamics CRM Consultant
20 61 (2.52%) Data Analyst
Libraries, Frameworks & Software Standards
1 318 (13.14%) .NET
2 187 (7.73%) HTML
3 133 (5.50%) CSS
4 119 (4.92%) Web Services
5 101 (4.17%) ASP.NET
6 88 (3.64%) SOAP
7 74 (3.06%) Middleware
8 72 (2.98%) REST
9 64 (2.64%) AngularJS
10 60 (2.48%) RESTful
10 60 (2.48%) WCF
11 57 (2.36%) XML
12 56 (2.31%) HTML5
13 48 (1.98%) J2EE
14 43 (1.78%) .NET Framework
15 42 (1.74%) ASP.NET Web API
16 35 (1.45%) ASP.NET MVC
17 34 (1.40%) Oracle Fusion
18 31 (1.28%) JSON
19 30 (1.24%) Visualforce
Miscellaneous
1 172 (7.11%) Analytical Skills
2 82 (3.39%) User Experience
3 62 (2.56%) Management Information System
4 52 (2.15%) Greenfield Project
5 49 (2.02%) Mobile App
6 43 (1.78%) Self-Motivation
7 39 (1.61%) Enterprise Software
7 39 (1.61%) Social Media
8 28 (1.16%) Computer Science
9 27 (1.12%) Clustering
10 22 (0.91%) Fintech
11 20 (0.83%) PKI
12 17 (0.70%) Linux Command Line
13 16 (0.66%) Data Centre
14 15 (0.62%) e-Learning
15 12 (0.50%) Data Structures
15 12 (0.50%) IVR
16 11 (0.45%) FMCG
17 10 (0.41%) Marketing Technology
18 8 (0.33%) Virtual Team
Operating Systems
1 117 (4.83%) Windows
2 75 (3.10%) Unix
3 62 (2.56%) Linux
4 56 (2.31%) Windows Server
5 22 (0.91%) AIX
6 20 (0.83%) Windows 7
7 19 (0.79%) Windows 10
8 18 (0.74%) Windows Server 2008
8 18 (0.74%) Windows Server 2012
9 7 (0.29%) Windows XP
10 6 (0.25%) Windows Vista
11 5 (0.21%) Windows Server 2003
12 4 (0.17%) Android
12 4 (0.17%) Apple iOS
12 4 (0.17%) Windows 2000
13 2 (0.083%) Mac OS
13 2 (0.083%) Mac OS X
14 1 (0.041%) CentOS
14 1 (0.041%) HPUX
14 1 (0.041%) VMS
Processes & Methodologies
1 601 (24.83%) Agile Software Development
2 274 (11.32%) Project Management
3 273 (11.28%) Stakeholder Management
4 257 (10.62%) Migration
5 233 (9.63%) ERP
6 198 (8.18%) Business Intelligence
7 167 (6.90%) Analytics
8 156 (6.45%) E-Commerce
8 156 (6.45%) Scrum
9 147 (6.07%) Business Analysis
10 143 (5.91%) Data Migration
11 134 (5.54%) Workflow
12 132 (5.45%) ITIL
12 132 (5.45%) Problem-Solving
13 115 (4.75%) Waterfall
14 108 (4.46%) MVC
15 102 (4.21%) SOA
16 100 (4.13%) User Stories
17 95 (3.93%) PRINCE2
17 95 (3.93%) SDLC
Programming Languages
1 413 (17.07%) SQL
2 273 (11.28%) JavaScript
3 258 (10.66%) C#
4 179 (7.40%) Java
5 49 (2.02%) Python
6 47 (1.94%) T-SQL
7 41 (1.69%) PL/SQL
8 39 (1.61%) Apex Code
9 30 (1.24%) PowerShell
10 26 (1.07%) R
11 25 (1.03%) WebLogic Scripting Tool
12 22 (0.91%) PHP
13 19 (0.79%) Shell Script
14 16 (0.66%) C
15 14 (0.58%) SOQL
15 14 (0.58%) VBA
16 12 (0.50%) Java 8
17 11 (0.45%) VB.NET
18 10 (0.41%) Bash Shell
19 7 (0.29%) TypeScript
Qualifications
1 118 (4.88%) Degree
2 67 (2.77%) Security Cleared
3 52 (2.15%) SC Cleared
4 34 (1.40%) PMP
5 31 (1.28%) PMI Certification
6 25 (1.03%) Microsoft Certification
7 24 (0.99%) PRINCE2 Certification
8 22 (0.91%) CCA
9 20 (0.83%) Computer Science Degree
10 17 (0.70%) ISEB
11 12 (0.50%) DV Cleared
11 12 (0.50%) MCSE
12 9 (0.37%) ITIL Certification
12 9 (0.37%) PRINCE2 Practitioner
13 7 (0.29%) Cisco Certification
13 7 (0.29%) Master's Degree
13 7 (0.29%) Numerate Degree
14 6 (0.25%) TOGAF Certification
15 5 (0.21%) CCNA
15 5 (0.21%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 104 (4.30%) QA
2 52 (2.15%) GDPR
3 38 (1.57%) Data Quality
4 34 (1.40%) SLA
5 22 (0.91%) PMO
6 4 (0.17%) COBIT
6 4 (0.17%) GxP
7 2 (0.083%) ISO/IEC 20000
7 2 (0.083%) PCI DSS
7 2 (0.083%) Sarbanes-Oxley
8 1 (0.041%) Actionable Recommendations
8 1 (0.041%) ISO 9001
8 1 (0.041%) ISO/IEC 27001
8 1 (0.041%) P3O
System Software
1 69 (2.85%) Active Directory
2 10 (0.41%) Docker
3 8 (0.33%) XenApp
4 5 (0.21%) Hyper-V
4 5 (0.21%) Virtual Machines
4 5 (0.21%) VMware Infrastructure
4 5 (0.21%) VMware Workstation
5 4 (0.17%) Terminal Services
6 3 (0.12%) HDFS
6 3 (0.12%) Virtual Servers
7 2 (0.083%) Apache Flume
7 2 (0.083%) VMware ESXi
7 2 (0.083%) vSphere
8 1 (0.041%) Virtual Desktop
Systems Management
1 36 (1.49%) Single Sign-On
2 18 (0.74%) CA Single Sign-On
2 18 (0.74%) OpenSSO
3 17 (0.70%) Systems Management Server (SMS)
4 10 (0.41%) HP ALM
5 8 (0.33%) SCCM
6 5 (0.21%) Ansible
6 5 (0.21%) Puppet
6 5 (0.21%) WSUS
7 3 (0.12%) Opscode Chef
7 3 (0.12%) Salt
7 3 (0.12%) SCOM
8 2 (0.083%) Cisco Prime
8 2 (0.083%) EMC NetWorker
8 2 (0.083%) HP Quality Center
8 2 (0.083%) Kubernetes
8 2 (0.083%) Oozie
8 2 (0.083%) TrustSec
8 2 (0.083%) WhatsUp Gold
9 1 (0.041%) Cisco UCCE
Vendors
1 683 (28.22%) Microsoft
2 441 (18.22%) Salesforce.com
3 187 (7.73%) SAP
4 181 (7.48%) Oracle
5 58 (2.40%) Adobe
6 50 (2.07%) IBM
7 45 (1.86%) Sitecore
8 43 (1.78%) Siebel
9 32 (1.32%) Google
10 29 (1.20%) Salesforce Marketing Cloud
10 29 (1.20%) Tableau
11 24 (0.99%) Remedy
11 24 (0.99%) Sage
11 24 (0.99%) webMethods
12 22 (0.91%) Informatica
13 19 (0.79%) Marketo
14 18 (0.74%) ATG
15 17 (0.70%) BEA
15 17 (0.70%) Cisco
15 17 (0.70%) Pega