CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 21 November 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Nov 2025
Same period 2024 Same period 2023
Rank 103 134 116
Rank change year-on-year +31 -18 +11
Contract jobs citing CRM 815 594 849
As % of all contract jobs in England 2.67% 1.91% 2.16%
As % of the Processes & Methodologies category 2.96% 2.20% 2.44%
Number of daily rates quoted 481 373 569
10th Percentile £264 £313 £305
25th Percentile £400 £422 £425
Median daily rate (50th Percentile) £500 £525 £500
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £588 £638 £614
90th Percentile £663 £735 £700
UK median daily rate £500 £525 £513
% change year-on-year -4.76% +2.44% -2.38%
Number of hourly rates quoted 43 8 17
10th Percentile £14.00 £21.87 £16.18
25th Percentile £14.75 £27.19 £17.00
Median hourly rate £17.00 £33.25 £27.00
Median % change year-on-year -48.87% +23.15% +27.93%
75th Percentile £31.18 £60.63 £33.75
90th Percentile £41.25 £137.50 £62.50
UK median hourly rate £17.00 £28.75 £27.00
% change year-on-year -40.87% +6.48% +27.93%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,528 26,989 34,839
As % of all contract IT jobs advertised in England 90.13% 86.89% 88.74%
Number of daily rates quoted 17,469 16,492 23,819
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,814 971 1,471
10th Percentile £14.81 £15.10 £14.50
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +23.61%
75th Percentile £49.69 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.90
% change year-on-year -28.14% -20.27% +25.43%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 21 November 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 21 November 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 21 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +20 438 £510 -7.27% 872
South East +39 130 £525 +1.94% 526
Midlands -14 88 £449 -14.98% 244
North of England -24 83 £471 -15.20% 272
West Midlands -24 62 £456 -10.10% 150
North West -17 46 £425 -15.00% 164
Yorkshire -20 33 £475 -16.23% 89
East of England +2 26 £475 +15.15% 99
East Midlands +1 24 £393 -28.64% 91
South West -11 23 £500 -10.31% 95
North East -6 4 £444 -22.49% 20
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (6.01%) SharePoint
2 32 (3.93%) CMS
3 20 (2.45%) Confluence
4 7 (0.86%) Adobe Experience Manager
5 6 (0.74%) SugarCRM
6 5 (0.61%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
7 4 (0.49%) Appian
7 4 (0.49%) Camunda
8 2 (0.25%) Apache Spark
8 2 (0.25%) Documentum
8 2 (0.25%) Headless CMS
8 2 (0.25%) Moodle
8 2 (0.25%) NetWeaver
9 1 (0.12%) Alfresco
9 1 (0.12%) Apache
9 1 (0.12%) Apache Solr
9 1 (0.12%) Kentico
9 1 (0.12%) SAP Portal
9 1 (0.12%) SAS
Applications
1 57 (6.99%) Microsoft Excel
2 27 (3.31%) Microsoft Office
3 14 (1.72%) Microsoft PowerPoint
4 11 (1.35%) Microsoft Project
5 8 (0.98%) Chatbot
5 8 (0.98%) Spreadsheet
6 5 (0.61%) MS Visio
7 4 (0.49%) Adobe Illustrator
7 4 (0.49%) Photoshop
7 4 (0.49%) Sketch
8 3 (0.37%) InVision
8 3 (0.37%) OmniGraffle
8 3 (0.37%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) InDesign
9 1 (0.12%) SPSS
Business Applications
1 230 (28.22%) Dynamics CRM
2 70 (8.59%) Salesforce CRM
3 7 (0.86%) SAP ERP
3 7 (0.86%) SAP S/4HANA
4 6 (0.74%) NetSuite
5 5 (0.61%) Workday HCM
6 3 (0.37%) Oracle CRM
6 3 (0.37%) SAP CRM
6 3 (0.37%) SAP HR
6 3 (0.37%) SAP PSCD
6 3 (0.37%) Shopify
6 3 (0.37%) Sprinklr
7 2 (0.25%) Dynamics NAV
7 2 (0.25%) Eloqua
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Sage CRM
7 2 (0.25%) SAP CX
7 2 (0.25%) Workfront
8 1 (0.12%) Magento
8 1 (0.12%) Payment Gateway
Cloud Services
1 174 (21.35%) Dynamics 365
2 158 (19.39%) Azure
3 154 (18.90%) Power Platform
4 62 (7.61%) AWS
4 62 (7.61%) Power Automate
5 55 (6.75%) PowerApps
6 53 (6.50%) SaaS
7 47 (5.77%) Azure DevOps
8 37 (4.54%) Microsoft 365
9 27 (3.31%) Azure Logic Apps
10 23 (2.82%) Serverless
11 22 (2.70%) GCP
11 22 (2.70%) Salesforce Sales Cloud
12 17 (2.09%) Microsoft Copilot
13 16 (1.96%) Azure Data Factory
14 15 (1.84%) Azure Functions
14 15 (1.84%) Snowflake
15 13 (1.60%) Entra ID
15 13 (1.60%) PaaS
16 10 (1.23%) Google Analytics
Communications & Networking
1 11 (1.35%) DNS
1 11 (1.35%) TCP/IP
1 11 (1.35%) VPN
2 8 (0.98%) SMS
3 7 (0.86%) Firewall
4 6 (0.74%) Broadband
4 6 (0.74%) DHCP
5 5 (0.61%) HTTP
5 5 (0.61%) Remote Desktop
6 3 (0.37%) Internet
6 3 (0.37%) WebEx
7 2 (0.25%) Cisco ICM
7 2 (0.25%) Intranet
7 2 (0.25%) ISDN
7 2 (0.25%) PSTN
8 1 (0.12%) GPRS
8 1 (0.12%) GSM
8 1 (0.12%) IP Telephony
8 1 (0.12%) LAN
8 1 (0.12%) VoIP
Database & Business Intelligence
1 88 (10.80%) Power BI
2 22 (2.70%) Tableau
3 19 (2.33%) SQL Server
4 17 (2.09%) Data Warehouse
5 14 (1.72%) Metadata
6 13 (1.60%) Data Lake
7 12 (1.47%) BigQuery
8 10 (1.23%) SQL Server Integration Services
9 6 (0.74%) Relational Database
9 6 (0.74%) SQL Server Reporting Services
10 5 (0.61%) Big Data
10 5 (0.61%) Crystal Reports
10 5 (0.61%) Delta Lake
10 5 (0.61%) Looker
10 5 (0.61%) MySQL
10 5 (0.61%) SAP BW
11 4 (0.49%) BusinessObjects Business Intelligence
11 4 (0.49%) GIS
11 4 (0.49%) NoSQL
11 4 (0.49%) Qlik Sense
Development Applications
1 49 (6.01%) JIRA
2 14 (1.72%) Git
3 4 (0.49%) ER Studio
3 4 (0.49%) ERwin
3 4 (0.49%) Jenkins
4 3 (0.37%) Axure RP
4 3 (0.37%) Balsamiq
4 3 (0.37%) Selenium
4 3 (0.37%) SQL Server Management Studio (SSMS)
4 3 (0.37%) Visual Studio
5 2 (0.25%) CircleCI
5 2 (0.25%) CocoaPods
5 2 (0.25%) Crashlytics
5 2 (0.25%) Eclipse
5 2 (0.25%) fastlane
5 2 (0.25%) MSBuild
5 2 (0.25%) Postman
5 2 (0.25%) SpecFlow
5 2 (0.25%) Team Foundation Server
5 2 (0.25%) Xcode
General
1 341 (41.84%) Social Skills
2 193 (23.68%) Finance
3 174 (21.35%) Marketing
4 141 (17.30%) Analytical Skills
5 63 (7.73%) Public Sector
6 56 (6.87%) Retail
7 48 (5.89%) Banking
8 37 (4.54%) Billing
9 31 (3.80%) Telecoms
10 30 (3.68%) Documentation Skills
10 30 (3.68%) Legal
11 19 (2.33%) Organisational Skills
12 17 (2.09%) French Language
13 15 (1.84%) Law
14 13 (1.60%) Inclusion and Diversity
14 13 (1.60%) Manufacturing
15 12 (1.47%) Italian Language
16 11 (1.35%) Advertising
16 11 (1.35%) Japanese Language
17 10 (1.23%) Publishing
Job Titles
1 127 (15.58%) Analyst
2 100 (12.27%) Architect
3 86 (10.55%) Developer
4 70 (8.59%) Consultant
5 68 (8.34%) Business Analyst
6 59 (7.24%) Lead
7 52 (6.38%) Project Manager
7 52 (6.38%) Senior
8 42 (5.15%) Solutions Architect
9 31 (3.80%) Dynamics 365 Developer
10 30 (3.68%) Functional Consultant
11 26 (3.19%) Dynamics 365 Consultant
12 24 (2.94%) Data Analyst
13 23 (2.82%) Salesforce Architect
14 22 (2.70%) Salesforce Analyst
15 21 (2.58%) Administrator
16 19 (2.33%) CRM Specialist
17 18 (2.21%) CRM Consultant
17 18 (2.21%) CRM Developer
17 18 (2.21%) Marketing Manager
Libraries, Frameworks & Software Standards
1 53 (6.50%) .NET
2 35 (4.29%) REST
3 34 (4.17%) HTML
4 25 (3.07%) Lightning Web Components
5 22 (2.70%) JSON
6 21 (2.58%) SOAP
7 20 (2.45%) CSS
7 20 (2.45%) XML
8 15 (1.84%) Web Services
9 12 (1.47%) OAuth
10 11 (1.35%) RESTful
11 9 (1.10%) Middleware
11 9 (1.10%) Node.js
11 9 (1.10%) React
12 8 (0.98%) PySpark
13 7 (0.86%) ASP.NET Web API
13 7 (0.86%) OpenID
13 7 (0.86%) SAML
13 7 (0.86%) SAP Fiori
13 7 (0.86%) Visualforce
Miscellaneous
1 40 (4.91%) Product Ownership
2 33 (4.05%) Enterprise Software
3 29 (3.56%) Onboarding
4 28 (3.44%) Legacy Systems
5 26 (3.19%) Management Information System
6 23 (2.82%) Analytical Mindset
7 22 (2.70%) Mobile App
8 18 (2.21%) Marketing Technology
9 17 (2.09%) Data Structures
10 15 (1.84%) Social Media
11 14 (1.72%) Self-Motivation
11 14 (1.72%) Web Conferencing
12 13 (1.60%) Cloud Native
12 13 (1.60%) Low-Code
13 11 (1.35%) Data Protection Act
14 10 (1.23%) AI Agents
15 6 (0.74%) Virtual Team
16 5 (0.61%) e-Learning
16 5 (0.61%) Greenfield Project
16 5 (0.61%) Team-Oriented Environment
Operating Systems
1 15 (1.84%) Windows
2 12 (1.47%) Windows 10
3 6 (0.74%) Windows Server
4 5 (0.61%) Apple iOS
4 5 (0.61%) Windows Server 2012
4 5 (0.61%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.25%) Unix
7 1 (0.12%) Linux
7 1 (0.12%) Mac OS X
7 1 (0.12%) Windows 7
Processes & Methodologies
1 217 (26.63%) Agile
2 144 (17.67%) Problem-Solving
3 131 (16.07%) Stakeholder Management
4 123 (15.09%) ERP
5 122 (14.97%) Migration
6 113 (13.87%) Business Intelligence
7 112 (13.74%) Stakeholder Engagement
8 100 (12.27%) Analytics
9 93 (11.41%) DevOps
10 87 (10.67%) Customer Service
11 83 (10.18%) Data Migration
11 83 (10.18%) Data Modelling
12 71 (8.71%) Project Management
12 71 (8.71%) User Experience
13 69 (8.47%) Customer Engagement
14 66 (8.10%) Continuous Improvement
14 66 (8.10%) Roadmaps
15 61 (7.48%) Change Management
16 60 (7.36%) AI
17 53 (6.50%) User Stories
Programming Languages
1 97 (11.90%) SQL
2 79 (9.69%) JavaScript
3 53 (6.50%) C#
4 42 (5.15%) Python
5 18 (2.21%) Java
6 17 (2.09%) Apex Code
7 15 (1.84%) TypeScript
8 11 (1.35%) PHP
9 8 (0.98%) ABAP
10 5 (0.61%) SOQL
11 4 (0.49%) PowerShell
11 4 (0.49%) R
11 4 (0.49%) SOSL
12 2 (0.25%) Bash
12 2 (0.25%) Bicep
12 2 (0.25%) Go
12 2 (0.25%) Objective-C
12 2 (0.25%) PL/SQL
12 2 (0.25%) Swift
13 1 (0.12%) VBA
Qualifications
1 79 (9.69%) Degree
2 49 (6.01%) Security Cleared
3 34 (4.17%) SC Cleared
4 26 (3.19%) Computer Science Degree
5 23 (2.82%) PMP
6 22 (2.70%) PMI Certification
7 19 (2.33%) Microsoft Certification
8 10 (1.23%) Azure Certification
9 7 (0.86%) MCP
10 5 (0.61%) Master's Degree
10 5 (0.61%) MCDST
11 4 (0.49%) CCA
11 4 (0.49%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
12 3 (0.37%) Six Sigma Green Belt
13 2 (0.25%) CISSP
13 2 (0.25%) MBA
Quality Assurance & Compliance
1 59 (7.24%) GDPR
2 46 (5.64%) QA
3 41 (5.03%) Data Quality
4 33 (4.05%) Accessibility
5 9 (1.10%) California Consumer Privacy Act
6 7 (0.86%) SLA
7 5 (0.61%) COBIT
7 5 (0.61%) PMO
7 5 (0.61%) WCAG
8 4 (0.49%) PCI DSS
9 3 (0.37%) Actionable Recommendations
9 3 (0.37%) HIPAA
9 3 (0.37%) ISO/IEC 27001
9 3 (0.37%) NIST
10 2 (0.25%) Cyber Essentials
10 2 (0.25%) Cyber Essentials PLUS
10 2 (0.25%) GxP
10 2 (0.25%) ITGC
10 2 (0.25%) MiFID
11 1 (0.12%) Sarbanes-Oxley
System Software
1 21 (2.58%) Active Directory
2 5 (0.61%) Hyper-V
2 5 (0.61%) Terminal Services
2 5 (0.61%) VMware Infrastructure
3 4 (0.49%) Docker
4 1 (0.12%) PowerHA
4 1 (0.12%) Virtual Desktop
Systems Management
1 7 (0.86%) Terraform
2 6 (0.74%) SCCM
3 5 (0.61%) Single Sign-On
4 3 (0.37%) Grafana
4 3 (0.37%) Kubernetes
4 3 (0.37%) Systems Management Server (SMS)
5 2 (0.25%) Cisco UCCE
6 1 (0.12%) Cisco CUCM
6 1 (0.12%) Cisco UCCX
6 1 (0.12%) Computer Emergency Response Teams
6 1 (0.12%) EMC NetWorker
6 1 (0.12%) Kibana
6 1 (0.12%) Microsoft Intune
Vendors
1 236 (28.96%) Microsoft
2 226 (27.73%) Salesforce
3 53 (6.50%) SAP
4 33 (4.05%) HubSpot
5 32 (3.93%) ServiceNow
6 29 (3.56%) Google
6 29 (3.56%) Oracle
7 23 (2.82%) Adobe
8 21 (2.58%) Databricks
9 13 (1.60%) Salesforce Marketing Cloud
10 10 (1.23%) Genesys
11 9 (1.10%) Workday
12 8 (0.98%) IFS
13 7 (0.86%) MuleSoft
14 6 (0.74%) Avaya
14 6 (0.74%) Citrix
14 6 (0.74%) OneTrust
14 6 (0.74%) VMware
15 5 (0.61%) Ariba
15 5 (0.61%) Siebel