CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 13 October 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Oct 2026
Same period 2025 Same period 2024
Rank 104 109 140
Rank change year-on-year +5 +31 -28
Contract jobs citing CRM 1,194 707 573
As % of all contract jobs in England 2.56% 2.53% 1.79%
As % of the Processes & Methodologies category 3.02% 2.79% 2.07%
Number of daily rates quoted 694 416 354
10th Percentile £306 £231 £316
25th Percentile £405 £360 £424
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% +2.94%
75th Percentile £625 £588 £629
90th Percentile £713 £666 £700
UK median daily rate £525 £491 £525
% change year-on-year +6.87% -6.43% +0.29%
Number of hourly rates quoted 71 31 8
10th Percentile £12.71 £14.50 £21.87
25th Percentile £13.33 £14.75 £27.19
Median hourly rate £14.85 £17.00 £33.25
Median % change year-on-year -12.65% -48.87% +34.34%
75th Percentile £17.50 £27.45 £60.63
90th Percentile £30.22 £37.00 £137.50
UK median hourly rate £14.85 £17.00 £28.75
% change year-on-year -12.65% -40.87% +16.16%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,523 25,365 27,653
As % of all contract IT jobs advertised in England 84.90% 90.87% 86.49%
Number of daily rates quoted 23,845 16,097 16,849
10th Percentile £325 £293 £313
25th Percentile £425 £405 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 3,022 1,590 1,111
10th Percentile £13.69 £14.50 £15.00
25th Percentile £17.36 £17.87 £20.27
Median hourly rate £40.00 £25.15 £42.50
Median % change year-on-year +59.05% -40.82% -5.56%
75th Percentile £67.44 £44.80 £66.80
90th Percentile £78.75 £67.28 £74.44
UK median hourly rate £37.50 £25.15 £40.00
% change year-on-year +49.11% -37.13% -10.11%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 13 October 2026.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 13 October 2026.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 13 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +6 612 £525 +5.00% 1,375
Midlands +19 170 £478 +6.22% 160
South East -23 165 £580 +12.62% 300
North of England -2 135 £510 +13.33% 231
West Midlands +12 123 £463 - 100
North West -4 92 £509 +19.76% 146
East of England +11 57 £190 -61.22% 58
East Midlands +10 45 £544 +51.04% 60
South West -16 41 £335 -21.18% 54
Yorkshire -36 23 £543 +8.50% 67
North East -24 20 £520 +18.86% 18
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (4.10%) CMS
2 39 (3.27%) Confluence
3 30 (2.51%) SharePoint
4 11 (0.92%) Adobe Experience Manager
4 11 (0.92%) Microsoft Exchange
5 9 (0.75%) SAS
6 8 (0.67%) Apache Airflow
6 8 (0.67%) Sitecore CMS
7 7 (0.59%) NetWeaver
8 6 (0.50%) Oracle Workflow
9 5 (0.42%) Kentico
9 5 (0.42%) SAP EP
10 4 (0.34%) Umbraco
11 3 (0.25%) Headless CMS
11 3 (0.25%) TIBCO ActiveMatrix
11 3 (0.25%) WordPress
12 2 (0.17%) Apache
12 2 (0.17%) Appian
12 2 (0.17%) EPiServer
13 1 (0.084%) SharePoint Server
Applications
1 72 (6.03%) Microsoft Excel
2 49 (4.10%) Microsoft Office
3 20 (1.68%) Microsoft PowerPoint
4 11 (0.92%) Spreadsheet
5 10 (0.84%) Chatbot
6 8 (0.67%) AutoCAD
6 8 (0.67%) MS Visio
7 6 (0.50%) Revit
8 5 (0.42%) SPSS
9 3 (0.25%) Photoshop
10 2 (0.17%) Adobe Illustrator
10 2 (0.17%) Notion
11 1 (0.084%) Adobe Creative Suite
11 1 (0.084%) InDesign
11 1 (0.084%) PlantUML
Business Applications
1 314 (26.30%) Dynamics CRM
2 57 (4.77%) Salesforce CRM
3 25 (2.09%) SAP S/4HANA
4 20 (1.68%) SAP CRM
5 17 (1.42%) NetSuite
5 17 (1.42%) Siebel CRM
6 11 (0.92%) Temenos T24
7 10 (0.84%) SAP ERP
8 9 (0.75%) Payment Gateway
8 9 (0.75%) SAP PSCD
9 8 (0.67%) Shopify
10 6 (0.50%) Adobe Campaign
10 6 (0.50%) Finacle
10 6 (0.50%) Raiser’s Edge
10 6 (0.50%) Workfront
11 5 (0.42%) Dynamics NAV
11 5 (0.42%) Magento
11 5 (0.42%) Sage X3
12 4 (0.34%) FLEXCUBE
12 4 (0.34%) NEC Housing
Cloud Services
1 242 (20.27%) Azure
2 233 (19.51%) Dynamics 365
3 153 (12.81%) Power Platform
4 99 (8.29%) Azure DevOps
5 98 (8.21%) AWS
6 84 (7.04%) Power Automate
7 72 (6.03%) SaaS
8 60 (5.03%) PowerApps
9 54 (4.52%) GCP
10 48 (4.02%) Serverless
11 42 (3.52%) Microsoft 365
12 37 (3.10%) Azure Functions
13 33 (2.76%) Salesforce Service Cloud
14 30 (2.51%) Snowflake
15 27 (2.26%) Salesforce Sales Cloud
16 24 (2.01%) GitHub
17 19 (1.59%) Azure Service Bus
17 19 (1.59%) Microsoft Copilot
18 18 (1.51%) Entra ID
18 18 (1.51%) GitHub Actions
Communications & Networking
1 15 (1.26%) SMS
2 7 (0.59%) Broadband
2 7 (0.59%) Wi-Fi
3 6 (0.50%) Firewall
4 5 (0.42%) NAS
4 5 (0.42%) WAN
5 4 (0.34%) Internet
6 3 (0.25%) SD-WAN
7 2 (0.17%) ADSL
7 2 (0.17%) CTI
7 2 (0.17%) Ethernet
7 2 (0.17%) HTTP
7 2 (0.17%) MPLS
7 2 (0.17%) PSTN
7 2 (0.17%) Remote Desktop
7 2 (0.17%) SSL
7 2 (0.17%) Unified Communications
8 1 (0.084%) Network Security
8 1 (0.084%) VoIP
8 1 (0.084%) WebEx
Database & Business Intelligence
1 70 (5.86%) Power BI
2 47 (3.94%) SQL Server
3 29 (2.43%) Data Warehouse
4 22 (1.84%) Data Lake
5 19 (1.59%) BigQuery
6 15 (1.26%) Tableau
7 11 (0.92%) SQL Server Reporting Services
8 10 (0.84%) Amazon Redshift
8 10 (0.84%) SAP BW
8 10 (0.84%) Siebel EIM
9 9 (0.75%) SAP HANA
10 8 (0.67%) GIS
10 8 (0.67%) Snowflake Schema
11 7 (0.59%) DynamoDB
11 7 (0.59%) Oracle Database
11 7 (0.59%) SQL Server Integration Services
12 6 (0.50%) Looker
13 5 (0.42%) Azure SQL Database
13 5 (0.42%) Power Query
13 5 (0.42%) Relational Database
Development Applications
1 82 (6.87%) JIRA
2 23 (1.93%) Git
2 23 (1.93%) Selenium
3 21 (1.76%) Postman
4 14 (1.17%) Cypress.io
5 13 (1.09%) Cucumber
6 12 (1.01%) WebDriver
7 7 (0.59%) Jenkins
7 7 (0.59%) SpecFlow
7 7 (0.59%) Visual Studio
8 4 (0.34%) Visual Studio Code
9 3 (0.25%) Protractor
9 3 (0.25%) SQL Server Management Studio (SSMS)
10 2 (0.17%) Appium
10 2 (0.17%) HP UFT
10 2 (0.17%) TestRail
10 2 (0.17%) Zephyr
11 1 (0.084%) Eclipse
11 1 (0.084%) NUnit
11 1 (0.084%) REST Assured
General
1 447 (37.44%) Social Skills
2 290 (24.29%) Finance
3 247 (20.69%) Marketing
4 140 (11.73%) Analytical Skills
5 132 (11.06%) Retail
6 100 (8.38%) Public Sector
7 96 (8.04%) Banking
8 65 (5.44%) Organisational Skills
9 46 (3.85%) Billing
10 45 (3.77%) Inclusion and Diversity
11 44 (3.69%) Manufacturing
12 42 (3.52%) Telecoms
13 40 (3.35%) Influencing Skills
14 30 (2.51%) Documentation Skills
15 28 (2.35%) Presentation Skills
16 26 (2.18%) Legal
17 17 (1.42%) Automotive
18 16 (1.34%) Local Government
19 13 (1.09%) Back Office
19 13 (1.09%) Pharmaceutical
Job Titles
1 200 (16.75%) Analyst
2 183 (15.33%) Architect
3 141 (11.81%) Developer
4 112 (9.38%) Lead
5 110 (9.21%) Business Analyst
6 85 (7.12%) Senior
7 77 (6.45%) Consultant
8 67 (5.61%) Solutions Architect
9 56 (4.69%) Administrator
10 55 (4.61%) Project Manager
11 52 (4.36%) CRM Manager
12 45 (3.77%) Enterprise Architect
13 43 (3.60%) Dynamics 365 Developer
14 32 (2.68%) Data Engineer
15 31 (2.60%) Data Analyst
15 31 (2.60%) Dynamics 365 Architect
16 30 (2.51%) Salesforce Architect
16 30 (2.51%) Technical Architect
17 28 (2.35%) CRM Analyst
18 27 (2.26%) Dynamics 365 Consultant
Libraries, Frameworks & Software Standards
1 82 (6.87%) REST
2 60 (5.03%) .NET
3 46 (3.85%) Middleware
4 37 (3.10%) SOAP
5 36 (3.02%) HTML
6 34 (2.85%) JSON
7 29 (2.43%) CSS
7 29 (2.43%) XML
8 22 (1.84%) Kafka
9 18 (1.51%) SAP Fiori
9 18 (1.51%) SAP PI
10 17 (1.42%) Lightning Web Components
10 17 (1.42%) SAPUI5
10 17 (1.42%) XSLT
11 16 (1.34%) .NET Framework
11 16 (1.34%) HTML5 Canvas
12 15 (1.26%) ASP.NET Web API
12 15 (1.26%) Terraform
13 14 (1.17%) React
13 14 (1.17%) RESTful
Miscellaneous
1 71 (5.95%) Onboarding
2 56 (4.69%) Enterprise Software
3 53 (4.44%) Product Ownership
4 40 (3.35%) Marketing Technology
5 39 (3.27%) Legacy Systems
6 38 (3.18%) Management Information System
7 30 (2.51%) Cloud Native
8 29 (2.43%) Social Media
9 27 (2.26%) Data Structures
10 25 (2.09%) IVR
11 22 (1.84%) AI Agents
12 21 (1.76%) Self-Motivation
13 19 (1.59%) Data Protection Act
14 15 (1.26%) Mobile App
15 13 (1.09%) Low-Code
15 13 (1.09%) Video\Live Streaming
16 12 (1.01%) Virtual Team
17 11 (0.92%) Analytical Mindset
17 11 (0.92%) Greenfield Project
17 11 (0.92%) Taxonomies
Operating Systems
1 15 (1.26%) Windows
2 9 (0.75%) Apple iOS
3 8 (0.67%) Android
3 8 (0.67%) Unix
4 6 (0.50%) macOS
5 2 (0.17%) HPUX
5 2 (0.17%) Linux
5 2 (0.17%) Windows 10
5 2 (0.17%) Windows Server
Processes & Methodologies
1 359 (30.07%) Stakeholder Management
2 287 (24.04%) Agile
3 212 (17.76%) Problem-Solving
4 170 (14.24%) Analytics
5 162 (13.57%) Migration
6 161 (13.48%) ERP
7 156 (13.07%) Customer Service
8 151 (12.65%) Roadmaps
9 143 (11.98%) AI
10 131 (10.97%) DevOps
11 127 (10.64%) Stakeholder Engagement
12 115 (9.63%) Data Modelling
13 107 (8.96%) Decision-Making
14 106 (8.88%) CI/CD
15 102 (8.54%) User Acceptance Testing
16 100 (8.38%) Customer Engagement
17 95 (7.96%) Data Migration
18 92 (7.71%) Business Intelligence
19 88 (7.37%) Customer Experience
20 87 (7.29%) Continuous Improvement
Programming Languages
1 149 (12.48%) SQL
2 100 (8.38%) JavaScript
3 80 (6.70%) C#
4 59 (4.94%) Python
5 29 (2.43%) TypeScript
6 27 (2.26%) Java
7 25 (2.09%) ABAP
8 18 (1.51%) Apex Code
9 10 (0.84%) PL/SQL
10 6 (0.50%) T-SQL
11 5 (0.42%) Data Analysis Expressions
12 4 (0.34%) Korn
13 3 (0.25%) Bicep
13 3 (0.25%) R
14 2 (0.17%) Groovy
14 2 (0.17%) SOQL
14 2 (0.17%) VBA
15 1 (0.084%) Go
15 1 (0.084%) PowerShell
15 1 (0.084%) Rust
Qualifications
1 113 (9.46%) Security Cleared
2 92 (7.71%) Degree
3 83 (6.95%) SC Cleared
4 39 (3.27%) Microsoft Certification
5 20 (1.68%) Computer Science Degree
6 19 (1.59%) PMP
7 17 (1.42%) PMI Certification
8 15 (1.26%) ISTQB
9 13 (1.09%) A+ Certification
9 13 (1.09%) BPSS Clearance
9 13 (1.09%) CCNA
9 13 (1.09%) Cisco Certification
9 13 (1.09%) MCSA
10 9 (0.75%) DBS Check
10 9 (0.75%) DV Cleared
11 8 (0.67%) Azure Certification
12 7 (0.59%) IIBA
12 7 (0.59%) TOGAF Certification
13 6 (0.50%) Master's Degree
14 5 (0.42%) CBAP
Quality Assurance & Compliance
1 98 (8.21%) Data Quality
2 84 (7.04%) GDPR
3 79 (6.62%) QA
4 30 (2.51%) Accessibility
5 24 (2.01%) WCAG
6 16 (1.34%) PMO
7 12 (1.01%) SLA
8 7 (0.59%) Actionable Recommendations
8 7 (0.59%) ISO 20022
9 6 (0.50%) SEPA
10 4 (0.34%) PCI DSS
10 4 (0.34%) Transfer of Undertakings (Protection of Employment)
11 3 (0.25%) ISO/IEC 27001
12 2 (0.17%) GRC
12 2 (0.17%) IFRS
12 2 (0.17%) NIST
12 2 (0.17%) PERC
12 2 (0.17%) Sarbanes-Oxley
13 1 (0.084%) SOC 2
13 1 (0.084%) Software Quality Assurance
System Software
1 16 (1.34%) Active Directory
2 5 (0.42%) Docker
3 3 (0.25%) VMware Infrastructure
4 2 (0.17%) Hyper-V
Systems Management
1 8 (0.67%) Systems Management Server (SMS)
2 6 (0.50%) Kubernetes
3 3 (0.25%) Single Sign-On
4 2 (0.17%) Microsoft Intune
5 1 (0.084%) Autotask
5 1 (0.084%) Grafana
5 1 (0.084%) HP ALM
Vendors
1 369 (30.90%) Microsoft
2 278 (23.28%) Salesforce
3 103 (8.63%) SAP
4 61 (5.11%) Oracle
5 50 (4.19%) ServiceNow
6 44 (3.69%) Adobe
7 28 (2.35%) Google
8 27 (2.26%) Databricks
9 26 (2.18%) MuleSoft
10 24 (2.01%) Braze
11 23 (1.93%) Salesforce Marketing Cloud
12 21 (1.76%) HubSpot
13 20 (1.68%) Siebel
14 10 (0.84%) Marketo
14 10 (0.84%) Workday
15 9 (0.75%) Sitecore
16 8 (0.67%) Cisco
16 8 (0.67%) Meraki
16 8 (0.67%) Temenos
17 7 (0.59%) Genesys