CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 14 December 2025, with comparisons to the same periods in the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 106 126 109
Rank change year-on-year +20 -17 +19
Contract jobs citing CRM 803 585 837
As % of all contract jobs in England 2.58% 1.99% 2.22%
As % of the Processes & Methodologies category 2.90% 2.26% 2.50%
Number of daily rates quoted 472 360 558
10th Percentile £289 £300 £313
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £500 £525 £511
Median % change year-on-year -4.76% +2.69% -2.62%
75th Percentile £588 £625 £613
90th Percentile £668 £776 £700
UK median daily rate £500 £505 £513
% change year-on-year -0.99% -1.46% -2.38%
Number of hourly rates quoted 36 6 17
10th Percentile £14.00 £20.95 £13.15
25th Percentile £14.75 £31.44 £16.63
Median hourly rate £17.64 £35.00 £23.50
Median % change year-on-year -49.60% +48.94% +23.00%
75th Percentile £29.89 £111.88 £33.75
90th Percentile £41.60 £137.50 £62.50
UK median hourly rate £17.00 £25.55 £23.50
% change year-on-year -33.45% +8.70% +23.00%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,668 25,905 33,491
As % of all contract IT jobs advertised in England 89.00% 88.32% 88.79%
Number of daily rates quoted 17,615 15,999 22,793
10th Percentile £300 £310 £313
25th Percentile £406 £418 £425
Median daily rate (50th Percentile) £506 £525 £545
Median % change year-on-year -3.62% -3.67% -0.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £531
% change year-on-year -4.76% -1.13% -3.45%
Number of hourly rates quoted 1,810 882 1,400
10th Percentile £15.00 £15.54 £14.74
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.25
Median % change year-on-year -28.14% -20.90% +18.63%
75th Percentile £53.75 £65.00 £65.00
90th Percentile £69.26 £74.99 £77.50
UK median hourly rate £25.15 £33.00 £42.50
% change year-on-year -23.79% -22.35% +21.43%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 14 December 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 14 December 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 14 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +20 440 £520 -3.70% 297
South East +51 135 £525 +16.67% 428
Midlands -30 82 £449 -11.63% 246
North of England -30 67 £475 -5.00% 274
West Midlands -38 58 £463 -7.50% 140
North West -22 40 £450 -10.00% 150
East of England -2 32 £475 +15.15% 158
Yorkshire -36 25 £481 -15.12% 100
East Midlands -9 22 £360 -34.55% 97
South West -17 21 £500 +6.38% 135
North East -9 2 £538 -6.11% 24
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (5.98%) SharePoint
2 32 (3.99%) CMS
3 19 (2.37%) Confluence
4 7 (0.87%) Adobe Experience Manager
5 6 (0.75%) Appian
5 6 (0.75%) Camunda
5 6 (0.75%) Microsoft Exchange
5 6 (0.75%) SugarCRM
6 4 (0.50%) Apache Airflow
7 3 (0.37%) Moodle
7 3 (0.37%) NetWeaver
8 2 (0.25%) Apache Spark
8 2 (0.25%) Documentum
8 2 (0.25%) SAP EP
9 1 (0.12%) Alfresco
9 1 (0.12%) Apache
9 1 (0.12%) ArcGIS
9 1 (0.12%) IIS
9 1 (0.12%) SAS
9 1 (0.12%) Tomcat
Applications
1 47 (5.85%) Microsoft Excel
2 18 (2.24%) Microsoft Office
3 10 (1.25%) Microsoft Project
4 9 (1.12%) Microsoft PowerPoint
5 8 (1.00%) Chatbot
6 6 (0.75%) MS Visio
6 6 (0.75%) Spreadsheet
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) Camtasia
7 1 (0.12%) InVision
7 1 (0.12%) OmniGraffle
7 1 (0.12%) Photoshop
7 1 (0.12%) Sketch
7 1 (0.12%) SPSS
7 1 (0.12%) UXPin
Business Applications
1 226 (28.14%) Dynamics CRM
2 64 (7.97%) Salesforce CRM
3 12 (1.49%) NetSuite
4 10 (1.25%) SAP S/4HANA
5 8 (1.00%) SAP ERP
6 5 (0.62%) Workday HCM
7 4 (0.50%) SAP CRM
8 3 (0.37%) Oracle CRM
8 3 (0.37%) Oracle EBS
8 3 (0.37%) Shopify
9 2 (0.25%) Bloomberg TOMS
9 2 (0.25%) Dynamics NAV
9 2 (0.25%) Eloqua
9 2 (0.25%) SAP CX
9 2 (0.25%) SAP FI
9 2 (0.25%) SAP FI-CA
9 2 (0.25%) SAP HR
9 2 (0.25%) SAP PSCD
9 2 (0.25%) Workfront
10 1 (0.12%) Raiser’s Edge
Cloud Services
1 170 (21.17%) Dynamics 365
2 159 (19.80%) Azure
3 149 (18.56%) Power Platform
4 66 (8.22%) Power Automate
5 63 (7.85%) AWS
6 53 (6.60%) PowerApps
7 44 (5.48%) Azure DevOps
8 43 (5.35%) SaaS
9 39 (4.86%) Microsoft 365
10 23 (2.86%) Azure Logic Apps
11 22 (2.74%) GCP
12 20 (2.49%) Serverless
13 18 (2.24%) Azure Data Factory
13 18 (2.24%) Microsoft Copilot
13 18 (2.24%) Salesforce Sales Cloud
14 17 (2.12%) PaaS
15 15 (1.87%) Azure Functions
15 15 (1.87%) Snowflake
16 12 (1.49%) Azure Synapse Analytics
16 12 (1.49%) Entra ID
Communications & Networking
1 11 (1.37%) DNS
2 10 (1.25%) TCP/IP
2 10 (1.25%) VPN
3 8 (1.00%) HTTP
3 8 (1.00%) SMS
4 6 (0.75%) Broadband
4 6 (0.75%) DHCP
4 6 (0.75%) Firewall
5 5 (0.62%) Remote Desktop
6 2 (0.25%) Cisco ICM
6 2 (0.25%) Internet
6 2 (0.25%) ISDN
6 2 (0.25%) PSTN
6 2 (0.25%) WebEx
7 1 (0.12%) CTI
7 1 (0.12%) GPRS
7 1 (0.12%) GSM
7 1 (0.12%) Intranet
7 1 (0.12%) SSL
7 1 (0.12%) VoIP
Database & Business Intelligence
1 89 (11.08%) Power BI
2 20 (2.49%) SQL Server
2 20 (2.49%) Tableau
3 19 (2.37%) Data Warehouse
4 13 (1.62%) Data Lake
5 10 (1.25%) BigQuery
6 9 (1.12%) SQL Server Integration Services
7 7 (0.87%) Metadata
8 6 (0.75%) Looker
8 6 (0.75%) Relational Database
9 5 (0.62%) Azure SQL Database
9 5 (0.62%) Big Data
9 5 (0.62%) Delta Lake
9 5 (0.62%) MySQL
9 5 (0.62%) SAP BW
9 5 (0.62%) SQL Server Reporting Services
10 4 (0.50%) BusinessObjects Business Intelligence
10 4 (0.50%) GIS
10 4 (0.50%) Oracle Reports
10 4 (0.50%) PostgreSQL
Development Applications
1 52 (6.48%) JIRA
2 14 (1.74%) Git
3 8 (1.00%) Jenkins
4 3 (0.37%) Postman
4 3 (0.37%) Selenium
4 3 (0.37%) SQL Server Management Studio (SSMS)
4 3 (0.37%) Visual Studio
5 2 (0.25%) CircleCI
5 2 (0.25%) CocoaPods
5 2 (0.25%) Crashlytics
5 2 (0.25%) Cucumber
5 2 (0.25%) Eclipse
5 2 (0.25%) fastlane
5 2 (0.25%) GitLab
5 2 (0.25%) JDeveloper
5 2 (0.25%) MSBuild
5 2 (0.25%) SpecFlow
5 2 (0.25%) TestRail
5 2 (0.25%) Xcode
5 2 (0.25%) Zephyr
General
1 329 (40.97%) Social Skills
2 185 (23.04%) Finance
3 169 (21.05%) Marketing
4 136 (16.94%) Analytical Skills
5 70 (8.72%) Public Sector
6 49 (6.10%) Retail
7 46 (5.73%) Banking
8 39 (4.86%) Billing
9 30 (3.74%) Legal
10 28 (3.49%) Telecoms
11 25 (3.11%) Documentation Skills
12 16 (1.99%) French Language
12 16 (1.99%) Manufacturing
13 15 (1.87%) Law
14 13 (1.62%) Inclusion and Diversity
15 12 (1.49%) Italian Language
15 12 (1.49%) Organisational Skills
16 11 (1.37%) Influencing Skills
16 11 (1.37%) Japanese Language
17 10 (1.25%) Presentation Skills
Job Titles
1 121 (15.07%) Analyst
2 109 (13.57%) Architect
3 78 (9.71%) Developer
4 71 (8.84%) Business Analyst
5 64 (7.97%) Consultant
6 58 (7.22%) Lead
7 57 (7.10%) Senior
8 54 (6.72%) Project Manager
9 45 (5.60%) Solutions Architect
10 32 (3.99%) Dynamics 365 Developer
11 26 (3.24%) Salesforce Architect
12 25 (3.11%) Functional Consultant
13 21 (2.62%) Administrator
13 21 (2.62%) CRM Manager
13 21 (2.62%) CRM Specialist
13 21 (2.62%) Salesforce Analyst
14 20 (2.49%) Data Analyst
14 20 (2.49%) Dynamics 365 Consultant
14 20 (2.49%) Senior Manager
15 18 (2.24%) Marketing Manager
Libraries, Frameworks & Software Standards
1 51 (6.35%) .NET
2 37 (4.61%) REST
3 29 (3.61%) HTML
3 29 (3.61%) JSON
4 22 (2.74%) XML
5 18 (2.24%) SOAP
6 14 (1.74%) OAuth
7 13 (1.62%) RESTful
8 12 (1.49%) CSS
8 12 (1.49%) Lightning Web Components
8 12 (1.49%) Web Services
9 9 (1.12%) Middleware
9 9 (1.12%) PySpark
10 8 (1.00%) OAuth2
10 8 (1.00%) OpenID
10 8 (1.00%) SAML
10 8 (1.00%) SAP Fiori
11 7 (0.87%) ASP.NET Web API
11 7 (0.87%) HTML5 Canvas
11 7 (0.87%) React
Miscellaneous
1 40 (4.98%) Product Ownership
2 30 (3.74%) Onboarding
3 27 (3.36%) Enterprise Software
3 27 (3.36%) Legacy Systems
4 22 (2.74%) Management Information System
4 22 (2.74%) Mobile App
5 19 (2.37%) Analytical Mindset
6 17 (2.12%) Marketing Technology
7 16 (1.99%) Cloud Native
8 15 (1.87%) Data Structures
9 14 (1.74%) Low-Code
9 14 (1.74%) Self-Motivation
10 13 (1.62%) Social Media
10 13 (1.62%) Web Conferencing
11 11 (1.37%) AI Agents
12 9 (1.12%) Data Protection Act
13 8 (1.00%) Greenfield Project
13 8 (1.00%) Hybrid Cloud
14 7 (0.87%) Virtual Team
15 6 (0.75%) IoT
Operating Systems
1 15 (1.87%) Windows
2 11 (1.37%) Windows 10
3 7 (0.87%) Windows Server
4 5 (0.62%) Apple iOS
4 5 (0.62%) Windows Server 2012
4 5 (0.62%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.25%) Unix
Processes & Methodologies
1 220 (27.40%) Agile
2 144 (17.93%) Stakeholder Management
3 140 (17.43%) Problem-Solving
4 126 (15.69%) ERP
5 111 (13.82%) Migration
5 111 (13.82%) Stakeholder Engagement
6 108 (13.45%) Business Intelligence
7 100 (12.45%) Analytics
8 92 (11.46%) DevOps
9 81 (10.09%) Customer Service
10 76 (9.46%) Data Modelling
11 72 (8.97%) Customer Engagement
11 72 (8.97%) Project Management
12 70 (8.72%) Roadmaps
12 70 (8.72%) User Experience
13 67 (8.34%) Data Migration
14 65 (8.09%) AI
14 65 (8.09%) Continuous Improvement
15 56 (6.97%) Change Management
16 55 (6.85%) User Stories
Programming Languages
1 91 (11.33%) SQL
2 73 (9.09%) JavaScript
3 50 (6.23%) C#
4 47 (5.85%) Python
5 21 (2.62%) Java
6 16 (1.99%) TypeScript
7 11 (1.37%) PHP
8 8 (1.00%) ABAP
9 6 (0.75%) Apex Code
10 5 (0.62%) PowerShell
11 4 (0.50%) PL/SQL
11 4 (0.50%) R
12 2 (0.25%) Bash
12 2 (0.25%) Data Analysis Expressions
12 2 (0.25%) Go
12 2 (0.25%) Objective-C
12 2 (0.25%) SOQL
12 2 (0.25%) SOSL
12 2 (0.25%) T-SQL
12 2 (0.25%) XPath
Qualifications
1 80 (9.96%) Degree
2 58 (7.22%) Security Cleared
3 38 (4.73%) SC Cleared
4 26 (3.24%) Computer Science Degree
5 22 (2.74%) PMI Certification
5 22 (2.74%) PMP
6 20 (2.49%) Microsoft Certification
7 10 (1.25%) Azure Certification
8 8 (1.00%) Master's Degree
9 7 (0.87%) MCP
10 5 (0.62%) MBA
10 5 (0.62%) MCDST
11 4 (0.50%) CCA
11 4 (0.50%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
13 2 (0.25%) CISSP
13 2 (0.25%) OCA
Quality Assurance & Compliance
1 65 (8.09%) GDPR
2 51 (6.35%) QA
3 38 (4.73%) Data Quality
4 33 (4.11%) Accessibility
5 10 (1.25%) California Consumer Privacy Act
6 6 (0.75%) SLA
6 6 (0.75%) WCAG
7 5 (0.62%) COBIT
7 5 (0.62%) PCI DSS
7 5 (0.62%) PMO
8 4 (0.50%) GxP
9 3 (0.37%) HIPAA
9 3 (0.37%) ITGC
10 2 (0.25%) Actionable Recommendations
10 2 (0.25%) ISO/IEC 27001
10 2 (0.25%) MiFID
10 2 (0.25%) NIST
10 2 (0.25%) PERC
11 1 (0.12%) Basel III
11 1 (0.12%) Sarbanes-Oxley
System Software
1 19 (2.37%) Active Directory
2 6 (0.75%) Docker
3 5 (0.62%) Hyper-V
3 5 (0.62%) Terminal Services
3 5 (0.62%) VMware Infrastructure
4 1 (0.12%) PowerHA
Systems Management
1 7 (0.87%) Terraform
2 5 (0.62%) Kubernetes
2 5 (0.62%) SCCM
2 5 (0.62%) Single Sign-On
3 3 (0.37%) Grafana
3 3 (0.37%) Systems Management Server (SMS)
4 2 (0.25%) Cisco UCCE
4 2 (0.25%) EMC NetWorker
5 1 (0.12%) Cisco CUCM
5 1 (0.12%) Cisco UCCX
5 1 (0.12%) Computer Emergency Response Teams
5 1 (0.12%) Kibana
Vendors
1 223 (27.77%) Microsoft
2 216 (26.90%) Salesforce
3 60 (7.47%) SAP
4 39 (4.86%) Oracle
5 36 (4.48%) HubSpot
6 33 (4.11%) ServiceNow
7 26 (3.24%) Google
8 23 (2.86%) Databricks
9 20 (2.49%) Adobe
10 13 (1.62%) Salesforce Marketing Cloud
11 10 (1.25%) Workday
12 8 (1.00%) Genesys
12 8 (1.00%) Pega
13 7 (0.87%) MuleSoft
14 6 (0.75%) Ariba
14 6 (0.75%) iManage
14 6 (0.75%) OneTrust
14 6 (0.75%) VMware
15 5 (0.62%) Citrix
15 5 (0.62%) Mitel