CRM Contract Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring CRM skills. It covers contract job vacancies from the 6 months leading up to 7 December 2025, with comparisons to the same periods in the previous two years.

6 months to
7 Dec 2025
Same period 2024 Same period 2023
Rank 99 131 110
Rank change year-on-year +32 -21 +18
Contract jobs citing CRM 817 591 847
As % of all contract jobs in England 2.64% 1.95% 2.20%
As % of the Processes & Methodologies category 2.95% 2.22% 2.48%
Number of daily rates quoted 484 365 565
10th Percentile £284 £300 £308
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £500 £525 £510
Median % change year-on-year -4.76% +2.94% -2.86%
75th Percentile £588 £625 £613
90th Percentile £669 £768 £700
UK median daily rate £500 £525 £520
% change year-on-year -4.76% +0.96% -0.95%
Number of hourly rates quoted 38 7 16
10th Percentile £14.00 £20.41 £16.07
25th Percentile £14.75 £28.25 £17.00
Median hourly rate £17.00 £35.00 £27.25
Median % change year-on-year -51.43% +28.44% +42.63%
75th Percentile £28.39 £86.25 £37.50
90th Percentile £41.46 £137.50 £62.50
UK median hourly rate £17.00 £27.50 £27.25
% change year-on-year -38.18% +0.92% +42.63%

All Process and Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 26,658 34,191
As % of all contract IT jobs advertised in England 89.31% 87.92% 88.76%
Number of daily rates quoted 17,614 16,424 23,309
10th Percentile £300 £313 £313
25th Percentile £406 £415 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,796 941 1,445
10th Percentile £14.92 £15.25 £14.85
25th Percentile £17.87 £20.24 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.13 £33.00 £42.50
% change year-on-year -23.86% -22.35% +21.43%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing CRM relative to all contract IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing CRM.

Contractor daily rate distribution trend for jobs in England citing CRM

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 7 December 2025.

Daily rate histogram for CRM in England

CRM
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing CRM.

Contractor hourly rate distribution trend for jobs in England citing CRM

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 7 December 2025.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 7 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +21 441 £525 -4.55% 385
South East +41 139 £525 +16.67% 693
Midlands -29 82 £447 -10.60% 487
North of England -23 76 £470 -14.55% 480
West Midlands -31 58 £463 -7.50% 273
North West -9 46 £425 -15.00% 243
East of England +5 31 £475 +15.15% 350
Yorkshire -28 28 £494 -12.92% 203
East Midlands -7 22 £360 -34.55% 195
South West -17 22 £488 +3.72% 268
North East -2 2 £538 -6.11% 35
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (5.88%) SharePoint
2 30 (3.67%) CMS
3 19 (2.33%) Confluence
4 7 (0.86%) Adobe Experience Manager
5 6 (0.73%) SugarCRM
6 5 (0.61%) Appian
6 5 (0.61%) Camunda
6 5 (0.61%) Microsoft Exchange
7 4 (0.49%) Apache Airflow
8 3 (0.37%) Moodle
8 3 (0.37%) NetWeaver
9 2 (0.24%) Apache Spark
9 2 (0.24%) Documentum
9 2 (0.24%) SAP EP
10 1 (0.12%) Apache
10 1 (0.12%) Apache Solr
10 1 (0.12%) ArcGIS
10 1 (0.12%) SAP Portal
10 1 (0.12%) SAS
10 1 (0.12%) Tomcat
Applications
1 50 (6.12%) Microsoft Excel
2 19 (2.33%) Microsoft Office
3 12 (1.47%) Microsoft Project
4 9 (1.10%) Microsoft PowerPoint
5 8 (0.98%) Chatbot
6 6 (0.73%) MS Visio
6 6 (0.73%) Spreadsheet
7 3 (0.37%) Sketch
8 2 (0.24%) Adobe Illustrator
8 2 (0.24%) InVision
8 2 (0.24%) OmniGraffle
8 2 (0.24%) Photoshop
8 2 (0.24%) UXPin
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Camtasia
9 1 (0.12%) SPSS
Business Applications
1 223 (27.29%) Dynamics CRM
2 67 (8.20%) Salesforce CRM
3 11 (1.35%) NetSuite
4 9 (1.10%) SAP S/4HANA
5 7 (0.86%) SAP ERP
6 5 (0.61%) Workday HCM
7 4 (0.49%) SAP CRM
8 3 (0.37%) Oracle CRM
8 3 (0.37%) Shopify
9 2 (0.24%) Bloomberg TOMS
9 2 (0.24%) Dynamics NAV
9 2 (0.24%) Eloqua
9 2 (0.24%) Oracle EBS
9 2 (0.24%) SAP CX
9 2 (0.24%) SAP FI
9 2 (0.24%) SAP FI-CA
9 2 (0.24%) SAP HR
9 2 (0.24%) SAP PSCD
9 2 (0.24%) Workfront
10 1 (0.12%) Siebel CRM
Cloud Services
1 173 (21.18%) Dynamics 365
2 160 (19.58%) Azure
3 146 (17.87%) Power Platform
4 67 (8.20%) AWS
5 63 (7.71%) Power Automate
6 51 (6.24%) PowerApps
7 49 (6.00%) SaaS
8 45 (5.51%) Azure DevOps
9 38 (4.65%) Microsoft 365
10 24 (2.94%) GCP
11 22 (2.69%) Serverless
12 20 (2.45%) Azure Logic Apps
13 18 (2.20%) Azure Data Factory
13 18 (2.20%) Salesforce Sales Cloud
14 17 (2.08%) Microsoft Copilot
14 17 (2.08%) Snowflake
15 15 (1.84%) Azure Functions
15 15 (1.84%) PaaS
16 12 (1.47%) Entra ID
17 11 (1.35%) Azure Synapse Analytics
Communications & Networking
1 11 (1.35%) DNS
2 10 (1.22%) TCP/IP
2 10 (1.22%) VPN
3 8 (0.98%) SMS
4 6 (0.73%) Broadband
4 6 (0.73%) DHCP
4 6 (0.73%) Firewall
4 6 (0.73%) HTTP
5 5 (0.61%) Remote Desktop
6 2 (0.24%) Cisco ICM
6 2 (0.24%) Internet
6 2 (0.24%) ISDN
6 2 (0.24%) PSTN
6 2 (0.24%) WebEx
7 1 (0.12%) CTI
7 1 (0.12%) GPRS
7 1 (0.12%) GSM
7 1 (0.12%) Intranet
7 1 (0.12%) SSL
7 1 (0.12%) VoIP
Database & Business Intelligence
1 90 (11.02%) Power BI
2 20 (2.45%) SQL Server
2 20 (2.45%) Tableau
3 18 (2.20%) Data Warehouse
4 13 (1.59%) Data Lake
4 13 (1.59%) Metadata
5 12 (1.47%) BigQuery
6 11 (1.35%) SQL Server Integration Services
7 6 (0.73%) Relational Database
8 5 (0.61%) Big Data
8 5 (0.61%) Crystal Reports
8 5 (0.61%) Delta Lake
8 5 (0.61%) Looker
8 5 (0.61%) MySQL
8 5 (0.61%) SAP BW
8 5 (0.61%) SQL Server Reporting Services
9 4 (0.49%) BusinessObjects Business Intelligence
9 4 (0.49%) GIS
9 4 (0.49%) NoSQL
9 4 (0.49%) Oracle Reports
Development Applications
1 53 (6.49%) JIRA
2 14 (1.71%) Git
3 7 (0.86%) Jenkins
4 4 (0.49%) ER Studio
4 4 (0.49%) ERwin
5 3 (0.37%) Postman
5 3 (0.37%) Selenium
5 3 (0.37%) SQL Server Management Studio (SSMS)
5 3 (0.37%) Visual Studio
6 2 (0.24%) Axure RP
6 2 (0.24%) Balsamiq
6 2 (0.24%) CocoaPods
6 2 (0.24%) Cucumber
6 2 (0.24%) Eclipse
6 2 (0.24%) GitLab
6 2 (0.24%) MSBuild
6 2 (0.24%) SpecFlow
6 2 (0.24%) Team Foundation Server
6 2 (0.24%) Xcode
6 2 (0.24%) Zephyr
General
1 337 (41.25%) Social Skills
2 201 (24.60%) Finance
3 169 (20.69%) Marketing
4 140 (17.14%) Analytical Skills
5 66 (8.08%) Public Sector
6 51 (6.24%) Retail
7 48 (5.88%) Banking
8 42 (5.14%) Billing
9 31 (3.79%) Telecoms
10 29 (3.55%) Legal
11 26 (3.18%) Documentation Skills
12 19 (2.33%) Organisational Skills
13 17 (2.08%) French Language
14 16 (1.96%) Law
15 15 (1.84%) Manufacturing
16 13 (1.59%) Inclusion and Diversity
17 12 (1.47%) Italian Language
18 11 (1.35%) Influencing Skills
18 11 (1.35%) Japanese Language
18 11 (1.35%) Presentation Skills
Job Titles
1 125 (15.30%) Analyst
2 104 (12.73%) Architect
3 80 (9.79%) Developer
4 72 (8.81%) Business Analyst
5 67 (8.20%) Consultant
6 56 (6.85%) Lead
6 56 (6.85%) Project Manager
6 56 (6.85%) Senior
7 42 (5.14%) Solutions Architect
8 30 (3.67%) Dynamics 365 Developer
8 30 (3.67%) Functional Consultant
9 24 (2.94%) Salesforce Architect
10 23 (2.82%) Administrator
11 22 (2.69%) CRM Manager
11 22 (2.69%) CRM Specialist
11 22 (2.69%) Data Analyst
11 22 (2.69%) Dynamics 365 Consultant
11 22 (2.69%) Salesforce Analyst
12 18 (2.20%) Marketing Manager
13 17 (2.08%) CRM Consultant
Libraries, Frameworks & Software Standards
1 48 (5.88%) .NET
2 37 (4.53%) REST
3 27 (3.30%) HTML
4 26 (3.18%) JSON
5 22 (2.69%) XML
6 21 (2.57%) Lightning Web Components
7 18 (2.20%) SOAP
8 13 (1.59%) OAuth
8 13 (1.59%) RESTful
9 12 (1.47%) CSS
9 12 (1.47%) Web Services
10 9 (1.10%) Middleware
11 8 (0.98%) OpenID
11 8 (0.98%) PySpark
11 8 (0.98%) SAML
12 7 (0.86%) ADO
12 7 (0.86%) Node.js
12 7 (0.86%) OAuth2
12 7 (0.86%) React
12 7 (0.86%) SAP Fiori
Miscellaneous
1 39 (4.77%) Product Ownership
2 31 (3.79%) Enterprise Software
2 31 (3.79%) Onboarding
3 26 (3.18%) Legacy Systems
4 22 (2.69%) Management Information System
4 22 (2.69%) Mobile App
5 20 (2.45%) Analytical Mindset
6 18 (2.20%) Data Structures
7 17 (2.08%) Marketing Technology
8 16 (1.96%) Cloud Native
9 14 (1.71%) Low-Code
9 14 (1.71%) Self-Motivation
10 13 (1.59%) Social Media
10 13 (1.59%) Web Conferencing
11 10 (1.22%) AI Agents
12 9 (1.10%) Data Protection Act
13 8 (0.98%) Greenfield Project
13 8 (0.98%) Hybrid Cloud
14 6 (0.73%) IoT
14 6 (0.73%) Virtual Team
Operating Systems
1 14 (1.71%) Windows
2 11 (1.35%) Windows 10
3 6 (0.73%) Windows Server
4 5 (0.61%) Apple iOS
4 5 (0.61%) Windows Server 2012
4 5 (0.61%) Windows Server 2016
5 3 (0.37%) Android
6 2 (0.24%) Unix
Processes & Methodologies
1 221 (27.05%) Agile
2 144 (17.63%) Stakeholder Management
3 140 (17.14%) Problem-Solving
4 132 (16.16%) ERP
5 125 (15.30%) Migration
6 115 (14.08%) Business Intelligence
7 112 (13.71%) Stakeholder Engagement
8 100 (12.24%) Analytics
9 92 (11.26%) DevOps
10 82 (10.04%) Customer Service
10 82 (10.04%) Data Migration
11 80 (9.79%) Data Modelling
12 71 (8.69%) Roadmaps
13 70 (8.57%) Project Management
14 69 (8.45%) User Experience
15 68 (8.32%) Customer Engagement
16 66 (8.08%) Continuous Improvement
17 63 (7.71%) Change Management
18 62 (7.59%) AI
19 57 (6.98%) User Stories
Programming Languages
1 93 (11.38%) SQL
2 71 (8.69%) JavaScript
3 48 (5.88%) C#
4 45 (5.51%) Python
5 21 (2.57%) Java
6 16 (1.96%) TypeScript
7 13 (1.59%) Apex Code
8 11 (1.35%) PHP
9 8 (0.98%) ABAP
10 4 (0.49%) PL/SQL
10 4 (0.49%) PowerShell
10 4 (0.49%) R
10 4 (0.49%) SOQL
10 4 (0.49%) SOSL
11 2 (0.24%) Bash
11 2 (0.24%) Data Analysis Expressions
11 2 (0.24%) Go
11 2 (0.24%) Objective-C
11 2 (0.24%) Swift
11 2 (0.24%) XPath
Qualifications
1 81 (9.91%) Degree
2 57 (6.98%) Security Cleared
3 38 (4.65%) SC Cleared
4 24 (2.94%) Computer Science Degree
4 24 (2.94%) PMP
5 23 (2.82%) PMI Certification
6 18 (2.20%) Microsoft Certification
7 9 (1.10%) Azure Certification
8 8 (0.98%) Master's Degree
9 7 (0.86%) MCP
10 5 (0.61%) MBA
10 5 (0.61%) MCDST
11 4 (0.49%) CCA
11 4 (0.49%) DV Cleared
12 3 (0.37%) ACCA
12 3 (0.37%) AWS Certification
12 3 (0.37%) AWS Certified Solutions Architect
12 3 (0.37%) CIMA
13 2 (0.24%) CISSP
13 2 (0.24%) OCA
Quality Assurance & Compliance
1 64 (7.83%) GDPR
2 52 (6.36%) QA
3 43 (5.26%) Data Quality
4 32 (3.92%) Accessibility
5 9 (1.10%) California Consumer Privacy Act
6 6 (0.73%) SLA
7 5 (0.61%) COBIT
7 5 (0.61%) PCI DSS
7 5 (0.61%) PMO
7 5 (0.61%) WCAG
8 3 (0.37%) Actionable Recommendations
8 3 (0.37%) GxP
8 3 (0.37%) HIPAA
9 2 (0.24%) ISO/IEC 27001
9 2 (0.24%) ITGC
9 2 (0.24%) MiFID
9 2 (0.24%) NIST
9 2 (0.24%) PERC
10 1 (0.12%) Cyber Essentials
10 1 (0.12%) Cyber Essentials PLUS
System Software
1 19 (2.33%) Active Directory
2 6 (0.73%) Docker
3 5 (0.61%) Hyper-V
3 5 (0.61%) Terminal Services
3 5 (0.61%) VMware Infrastructure
4 1 (0.12%) PowerHA
Systems Management
1 7 (0.86%) Terraform
2 5 (0.61%) Kubernetes
2 5 (0.61%) SCCM
2 5 (0.61%) Single Sign-On
3 3 (0.37%) Grafana
3 3 (0.37%) Systems Management Server (SMS)
4 2 (0.24%) Cisco UCCE
4 2 (0.24%) EMC NetWorker
5 1 (0.12%) Cisco CUCM
5 1 (0.12%) Cisco UCCX
5 1 (0.12%) Computer Emergency Response Teams
5 1 (0.12%) Kibana
Vendors
1 225 (27.54%) Microsoft
2 224 (27.42%) Salesforce
3 58 (7.10%) SAP
4 37 (4.53%) Oracle
5 36 (4.41%) HubSpot
6 32 (3.92%) ServiceNow
7 27 (3.30%) Google
8 22 (2.69%) Databricks
9 21 (2.57%) Adobe
10 13 (1.59%) Salesforce Marketing Cloud
11 10 (1.22%) Workday
12 8 (0.98%) Genesys
12 8 (0.98%) IFS
13 7 (0.86%) MuleSoft
14 6 (0.73%) Ariba
14 6 (0.73%) OneTrust
14 6 (0.73%) Pega
14 6 (0.73%) VMware
15 5 (0.61%) Citrix
15 5 (0.61%) Mitel