Service Desk Analyst Contracts in the North East

Service Desk Analyst
England > North East

The median Service Desk Analyst daily rate in the North East is £188, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 33 - 57
Rank change year-on-year - - -11
Contract jobs requiring a Service Desk Analyst 5 0 2
As % of all contract jobs advertised in the North East 1.56% - 0.47%
As % of the Job Titles category 1.62% - 0.48%
Number of daily rates quoted 2 0 2
10th Percentile £156 - £132
25th Percentile £166 - £161
Median daily rate (50th Percentile) £188 - £214
Median % change year-on-year - - +114.25%
75th Percentile £216 - £267
90th Percentile £229 - £296
England median daily rate £190 £175 £180
% change year-on-year +8.57% -2.78% +12.50%

All Contract IT Job Vacancies
North East

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North East with a recognized job title 308 305 414
% of contract IT jobs with a recognized job title 96.25% 90.24% 97.87%
Number of daily rates quoted 220 140 319
10th Percentile £200 £190 £231
25th Percentile £344 £363 £400
Median daily rate (50th Percentile) £461 £475 £540
Median % change year-on-year -2.89% -12.04% +13.68%
75th Percentile £558 £588 £625
90th Percentile £638 £653 £720
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 18 63 2
10th Percentile - £10.42 £32.98
25th Percentile £11.60 £11.50 £35.56
Median hourly rate £13.00 £13.99 £40.75
Median % change year-on-year -7.08% -65.67% +139.71%
75th Percentile £23.97 £34.50 £45.56
90th Percentile £49.73 £50.00 £47.93
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Desk Analyst
Job Vacancy Trend in the North East

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Desk Analyst in the North East

Service Desk Analyst
Contractor Daily Rate Trend in the North East

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the North East.

Daily rate trend for Service Desk Analyst in the North East

Service Desk Analyst
Contractor Hourly Rate Trend in the North East

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the North East.

Hourly rate trend for Service Desk Analyst in the North East

Service Desk Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the North East region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 5 £188 - 4
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 25 Co-occurring Skills and Capabilities in the North East

For the 6 months to 1 May 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region featuring Service Desk Analyst in the job title.

1 3 (60.00%) Military
1 3 (60.00%) Google
1 3 (60.00%) Smartphone
1 3 (60.00%) SC Cleared
1 3 (60.00%) Security Cleared
1 3 (60.00%) Android
1 3 (60.00%) Mac OS
1 3 (60.00%) ITIL
1 3 (60.00%) ITIL Certification
1 3 (60.00%) Google Workspace
1 3 (60.00%) Problem-Solving
1 3 (60.00%) Public Sector
2 2 (40.00%) ServiceNow
2 2 (40.00%) Collaborative Working
2 2 (40.00%) Microsoft Office
2 2 (40.00%) DHCP
2 2 (40.00%) TCP/IP
2 2 (40.00%) DNS
2 2 (40.00%) Microsoft
2 2 (40.00%) Active Directory
3 1 (20.00%) Windows
3 1 (20.00%) VoIP
3 1 (20.00%) Apple iOS
3 1 (20.00%) GCP
3 1 (20.00%) Customer Service

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Google Workspace
2 1 (20.00%) GCP
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) TCP/IP
2 1 (20.00%) VoIP
General
1 3 (60.00%) Military
1 3 (60.00%) Public Sector
Miscellaneous
1 3 (60.00%) Smartphone
Operating Systems
1 3 (60.00%) Android
1 3 (60.00%) Mac OS
2 1 (20.00%) Apple iOS
2 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Problem-Solving
2 2 (40.00%) Collaborative Working
3 1 (20.00%) Customer Service
Qualifications
1 3 (60.00%) ITIL Certification
1 3 (60.00%) SC Cleared
1 3 (60.00%) Security Cleared
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) Google
2 2 (40.00%) Microsoft
2 2 (40.00%) ServiceNow