Period
to 23 July 2017

The median contractor rate for a Service Desk Analyst was - per day in advertised job vacancies in the North East during the 6 months to 23 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
England > North East
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 103 152 44
Rank change year-on-year +49 -108 +31
Contract jobs requiring a Service Desk Analyst 5 10 64
As % of all contract IT jobs advertised in the North East 0.39% 0.38% 3.86%
As % of the Job Titles category 0.41% 0.42% 4.09%
Number of daily rates quoted 0 2 10
North East median daily rate - £103 £120
Median daily rate % change year-on-year - -14.58% +0.84%
England median daily rate £130 £131 £135
% change year-on-year -0.95% -2.78% -3.57%
Number of hourly rates quoted 3 7 35
North East median hourly rate £9.79 £11.83 £12.00
Median hourly rate % change year-on-year -17.24% -1.42% +2.13%
10th Percentile £8.90 £8.45 £9.35
90th Percentile £10.74 £14.60 £16.80
England median hourly rate £13.50 £13.59 £13.00
% change year-on-year -0.66% +4.54% -7.41%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
North East
Contract job vacancies with a job title containing a recognized job role 1210 2374 1564
As % of all contract IT job vacancies advertised in the North East 94.53% 91.27% 94.44%
Number of daily rates quoted 780 1498 923
North East median daily rate £370 £325 £365
Median daily rate % change year-on-year +13.85% -10.96% +12.31%
10th Percentile £237 £224 £220
90th Percentile £531 £505 £530
England median daily rate £440 £425 £400
% change year-on-year +3.53% +6.25% -
Number of hourly rates quoted 60 118 115
North East median hourly rate £20.57 £27.00 £15.00
Median hourly rate % change year-on-year -23.83% +80.00% +1.69%
10th Percentile £10.09 £11.68 £10.00
90th Percentile £40.00 £35.48 £26.15
England median hourly rate £18.40 £19.00 £17.50
% change year-on-year -3.16% +8.57% +2.94%

Service Desk Analyst
Job Vacancy Trend in the North East

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Service Desk Analyst in the North East

Service Desk Analyst
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in the North East.

Contractor daily rate trend for Service Desk Analyst in the North East

Service Desk Analyst
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in the North East.

Contractor hourly rate trend for Service Desk Analyst in the North East

Service Desk Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the North East region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +53 4 - - 2
Durham -6 1 - - 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 17 Co-occurring IT Skills in the North East

For the 6 months to 23 July 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Service Desk Analyst in the job title.

1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
2 4 (80.00%) ITIL
2 4 (80.00%) Windows
3 3 (60.00%) Microsoft Office
4 2 (40.00%) ITSM
4 2 (40.00%) Spreadsheet
4 2 (40.00%) SLA
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) Windows 7
5 1 (20.00%) SharePoint 2010
5 1 (20.00%) Windows Server 2012
5 1 (20.00%) Windows 10
5 1 (20.00%) Video Conferencing
5 1 (20.00%) C
5 1 (20.00%) SharePoint
5 1 (20.00%) MS Exchange

Service Desk Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) SharePoint
1 1 (20.00%) SharePoint 2010
Applications
1 3 (60.00%) Microsoft Office
2 2 (40.00%) Spreadsheet
Miscellaneous
1 1 (20.00%) Video Conferencing
Operating Systems
1 4 (80.00%) Windows
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 4 (80.00%) ITIL
2 2 (40.00%) ITSM
Programming Languages
1 1 (20.00%) C
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 5 (100.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft
County Durham
Venn Group
Rate: £10 - £12 Per Hour
Posted: 2 days ago
Darlington, County Durham
Venn Group
Rate: £10 - £12 Per Hour
Posted: 2 days ago