Period
to 19 February 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 5 7 18
Rank change year-on-year +2 +11 -2
Contract jobs citing ITIL 181 427 170
As % of all contract IT jobs advertised in the North East 14.78% 18.92% 8.89%
As % of the Processes & Methodologies category 17.29% 21.83% 10.55%
Number of daily rates quoted 132 328 121
North East median daily rate £375 £361 £310
Median daily rate % change year-on-year +3.81% +16.53% -0.80%
10th Percentile £232 £266 £200
90th Percentile £636 £538 £950
England median daily rate £390 £400 £383
% change year-on-year -2.50% +4.44% +2.13%
Number of hourly rates quoted 6 21 15
North East median hourly rate £10.08 £36.00 £22.85
Median hourly rate % change year-on-year -72.01% +57.55% -16.91%
10th Percentile £8.38 £10.00 £9.58
90th Percentile £14.88 £55.25 £27.70
England median hourly rate £15.25 £16.00 £16.27
% change year-on-year -4.69% -1.63% +8.43%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,047 1,956 1,612
As % of all contract IT jobs advertised in the North East 85.47% 86.66% 84.31%
Number of daily rates quoted 716 1,376 1,046
North East median daily rate £400 £375 £400
Median daily rate % change year-on-year +6.67% -6.25% +6.67%
10th Percentile £261 £263 £263
90th Percentile £575 £536 £575
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 35 57 57
North East median hourly rate £17.50 £22.50 £17.00
Median hourly rate % change year-on-year -22.22% +32.35% -22.05%
10th Percentile £9.40 £10.18 £10.70
90th Percentile £46.70 £40.00 £28.75
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 19 February 2018.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 159 £388 +6.53% 28
Durham -11 16 £275 -15.38% 6
Northumberland - 5 - -
Teesside -1 1 £425 -
ITIL
England

For the 6 months to 19 February 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 75 (41.44%) Service Management
2 67 (37.02%) Windows
3 52 (28.73%) Security Cleared
3 52 (28.73%) ITIL V3
4 45 (24.86%) Windows Server
4 45 (24.86%) HP
5 44 (24.31%) Change Management
6 43 (23.76%) Microsoft
7 42 (23.20%) SC Cleared
8 40 (22.10%) Agile Software Development
9 38 (20.99%) Linux
9 38 (20.99%) Project Management
10 37 (20.44%) Management Information System
11 35 (19.34%) Service Delivery
12 34 (18.78%) Active Directory
13 33 (18.23%) Open Source
14 32 (17.68%) ServiceNow
15 31 (17.13%) Data Management
16 29 (16.02%) Citrix
16 29 (16.02%) SaaS
17 28 (15.47%) PaaS
17 28 (15.47%) Analytical Skills
17 28 (15.47%) SFIA
17 28 (15.47%) Unix
17 28 (15.47%) DNS
17 28 (15.47%) VMware
18 27 (14.92%) IaaS
19 26 (14.36%) DevOps
19 26 (14.36%) VMware Infrastructure
19 26 (14.36%) Solaris

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.39%) IIS
2 12 (6.63%) Confluence
3 5 (2.76%) Apache
4 4 (2.21%) iPlanet
4 4 (2.21%) JBoss
4 4 (2.21%) Oracle Application Server
4 4 (2.21%) Tomcat
4 4 (2.21%) WebLogic
5 3 (1.66%) Skype for Business
6 2 (1.10%) Elasticsearch
6 2 (1.10%) FileNet
6 2 (1.10%) MS Exchange
6 2 (1.10%) Oracle SOA Suite
6 2 (1.10%) SharePoint
6 2 (1.10%) WebSphere
6 2 (1.10%) WebSphere Application Server
6 2 (1.10%) WebSphere Portal
7 1 (0.55%) Exchange Server 2010
7 1 (0.55%) OpenStack
Applications
1 17 (9.39%) Microsoft Office
2 11 (6.08%) Microsoft Excel
3 10 (5.52%) Microsoft PowerPoint
3 10 (5.52%) MS Visio
Business Applications
1 2 (1.10%) Oracle Applications
2 1 (0.55%) Dynamics CRM
2 1 (0.55%) Oracle EBS R12
2 1 (0.55%) Oracle Procure-to-Pay
Cloud Services
1 29 (16.02%) SaaS
2 28 (15.47%) PaaS
3 27 (14.92%) IaaS
4 11 (6.08%) Slack
5 9 (4.97%) Office 365
6 7 (3.87%) Microsoft Azure
7 5 (2.76%) Amazon AWS
8 1 (0.55%) Azure Active Directory
8 1 (0.55%) DigitalOcean
8 1 (0.55%) Linode
Communications & Networking
1 28 (15.47%) DNS
2 23 (12.71%) DHCP
2 23 (12.71%) SAN
3 17 (9.39%) NetScaler
4 13 (7.18%) Firewall
5 9 (4.97%) SMS
5 9 (4.97%) TCP/IP
6 6 (3.31%) VPN
7 5 (2.76%) Fibre Channel
8 3 (1.66%) WAN
9 2 (1.10%) Internet
9 2 (1.10%) iSCSI
9 2 (1.10%) NAS
9 2 (1.10%) Network Security
9 2 (1.10%) PBX
9 2 (1.10%) Remote Desktop
9 2 (1.10%) Skype
9 2 (1.10%) Unified Communications
9 2 (1.10%) VoIP
10 1 (0.55%) VSAN
Database & Business Intelligence
1 9 (4.97%) SQL Server
2 4 (2.21%) MySQL
3 3 (1.66%) PostgreSQL
4 2 (1.10%) Oracle Database
4 2 (1.10%) Relational Database
4 2 (1.10%) SQL Server 2008
4 2 (1.10%) SQL Server 2014
4 2 (1.10%) SQL Server Reporting Services
5 1 (0.55%) Amazon RDS
5 1 (0.55%) Azure SQL Database
5 1 (0.55%) DataStage
5 1 (0.55%) IBM InfoSphere
5 1 (0.55%) MS Access
5 1 (0.55%) Oracle Database 10g
5 1 (0.55%) Oracle Reports
5 1 (0.55%) RDBMS
5 1 (0.55%) SQLPlus
Development Applications
1 15 (8.29%) JIRA
2 11 (6.08%) Burp Suite
2 11 (6.08%) Git (software)
2 11 (6.08%) HP UFT
2 11 (6.08%) Jenkins
2 11 (6.08%) JMeter
2 11 (6.08%) LoadRunner
3 5 (2.76%) JIRA Agile
4 1 (0.55%) Oracle Forms
4 1 (0.55%) Selenium
4 1 (0.55%) SQL Server Management Studio (SSMS)
4 1 (0.55%) Toad
4 1 (0.55%) Vagrant
General
1 25 (13.81%) Finance
2 9 (4.97%) Banking
3 4 (2.21%) Retail
4 1 (0.55%) Telecoms
Job Titles
1 37 (20.44%) Analyst
2 19 (10.50%) Service Manager
2 19 (10.50%) Virtualisation Engineer
3 15 (8.29%) Operations Analyst
3 15 (8.29%) Support Analyst
3 15 (8.29%) Support Engineer
4 14 (7.73%) Test Engineer
5 13 (7.18%) 1st Line Support
5 13 (7.18%) Senior Test Engineer
6 12 (6.63%) Service Transition Manager
6 12 (6.63%) Transition Manager
7 10 (5.52%) 1st Line Support Analyst
7 10 (5.52%) Technical Support
8 9 (4.97%) Operational Support Analyst
8 9 (4.97%) Operations Support Analyst
8 9 (4.97%) Service Analyst
8 9 (4.97%) Technical Leader
9 8 (4.42%) Architect
9 8 (4.42%) JIRA Engineer
9 8 (4.42%) Senior Manager
Libraries, Frameworks & Software Standards
1 16 (8.84%) ISPF
2 13 (7.18%) REST
3 11 (6.08%) Web Services
4 10 (5.52%) Middleware
5 9 (4.97%) JSON
5 9 (4.97%) RESTful
6 4 (2.21%) J2EE
7 3 (1.66%) JDBC
8 2 (1.10%) AngularJS
8 2 (1.10%) Elastic Stack
8 2 (1.10%) HTML
8 2 (1.10%) LDAP
8 2 (1.10%) SOAP
9 1 (0.55%) .NET
9 1 (0.55%) ActiveMQ
9 1 (0.55%) LAMP
9 1 (0.55%) LAPP Stack
9 1 (0.55%) Ruby on Rails
9 1 (0.55%) XML
Miscellaneous
1 37 (20.44%) Management Information System
2 28 (15.47%) Analytical Skills
3 15 (8.29%) VSAM
4 12 (6.63%) CMDB
4 12 (6.63%) Data Centre
5 9 (4.97%) Computer Science
6 4 (2.21%) Clustering
6 4 (2.21%) Public Cloud
6 4 (2.21%) User Experience
7 3 (1.66%) Replication
8 2 (1.10%) Client/Server
8 2 (1.10%) HP Storage
8 2 (1.10%) Mainframe
8 2 (1.10%) Video Conferencing
8 2 (1.10%) Virtual Team
9 1 (0.55%) Embedded Systems
9 1 (0.55%) Mobile App
9 1 (0.55%) NHS
Operating Systems
1 67 (37.02%) Windows
2 45 (24.86%) Windows Server
3 38 (20.99%) Linux
4 28 (15.47%) Unix
5 26 (14.36%) Solaris
6 25 (13.81%) AIX
7 22 (12.15%) VMS
8 21 (11.60%) Windows Server 2008
9 19 (10.50%) HPUX
10 17 (9.39%) Red Hat Enterprise Linux
11 16 (8.84%) MVS
12 15 (8.29%) Windows 2000 Server
13 14 (7.73%) VME
14 5 (2.76%) Windows 7
15 4 (2.21%) SUSE
16 3 (1.66%) Windows 10
16 3 (1.66%) Windows Server 2012
17 2 (1.10%) Windows XP
18 1 (0.55%) Windows Server 2003
Processes & Methodologies
1 75 (41.44%) Service Management
2 52 (28.73%) ITIL V3
3 44 (24.31%) Change Management
4 40 (22.10%) Agile Software Development
5 38 (20.99%) Project Management
6 35 (19.34%) Service Delivery
7 33 (18.23%) Open Source
8 31 (17.13%) Data Management
9 28 (15.47%) SFIA
10 26 (14.36%) DevOps
11 20 (11.05%) Business Continuity
12 17 (9.39%) PRINCE2
13 15 (8.29%) BDD
13 15 (8.29%) Continuous Integration
13 15 (8.29%) Mentoring
13 15 (8.29%) Test Management
13 15 (8.29%) Web Operations
14 14 (7.73%) High Availability
14 14 (7.73%) Service Design
15 13 (7.18%) Configuration Management
Programming Languages
1 21 (11.60%) Shell Script
2 19 (10.50%) PowerShell
3 17 (9.39%) C
4 16 (8.84%) JCL
5 10 (5.52%) SQL
6 4 (2.21%) Bash Shell
6 4 (2.21%) C-shell
6 4 (2.21%) Java
6 4 (2.21%) Korn
6 4 (2.21%) Perl
7 2 (1.10%) JavaScript
8 1 (0.55%) C#
8 1 (0.55%) Jython
8 1 (0.55%) PHP
8 1 (0.55%) PL/SQL
8 1 (0.55%) Python
8 1 (0.55%) Ruby
8 1 (0.55%) T-SQL
Qualifications
1 52 (28.73%) Security Cleared
2 42 (23.20%) SC Cleared
3 19 (10.50%) Degree
4 10 (5.52%) BPSS Clearance
5 9 (4.97%) Computer Science Degree
6 8 (4.42%) PRINCE2 Practitioner
7 5 (2.76%) ITIL Certification
8 4 (2.21%) Cisco Certification
8 4 (2.21%) ISEB
9 3 (1.66%) CCDP
9 3 (1.66%) CCIE
9 3 (1.66%) CCNP
9 3 (1.66%) Chartered Engineer
9 3 (1.66%) CISM
9 3 (1.66%) CISSP
9 3 (1.66%) NVQ Level 3
10 2 (1.10%) DV Cleared
10 2 (1.10%) Master's Degree
10 2 (1.10%) Microsoft Certification
11 1 (0.55%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (6.08%) WCAG
2 8 (4.42%) QA
3 4 (2.21%) SLA
4 2 (1.10%) Disclosure Scotland
4 2 (1.10%) Sarbanes-Oxley
5 1 (0.55%) GDPR
5 1 (0.55%) ISO/IEC 20000
5 1 (0.55%) P3O
5 1 (0.55%) PMO
System Software
1 34 (18.78%) Active Directory
2 26 (14.36%) VMware Infrastructure
3 20 (11.05%) XenApp
3 20 (11.05%) XenDesktop
4 18 (9.94%) vSphere
5 16 (8.84%) Job Entry Subsystem
6 15 (8.29%) RACF
6 15 (8.29%) Tivoli Workload Scheduler
7 4 (2.21%) Hyper-V
7 4 (2.21%) Samba
8 3 (1.66%) Terminal Services
8 3 (1.66%) XenServer
9 2 (1.10%) Virtual Servers
10 1 (0.55%) KVM
10 1 (0.55%) Microsoft App-V
10 1 (0.55%) Terminal Server
10 1 (0.55%) Virtual Desktop
10 1 (0.55%) VirtualBox
10 1 (0.55%) VMware NSX
10 1 (0.55%) Xen
Systems Management
1 17 (9.39%) Tivoli
2 15 (8.29%) Tivoli Monitoring
3 11 (6.08%) Nessus
3 11 (6.08%) Systems Management Server (SMS)
4 7 (3.87%) EMC NetWorker
5 5 (2.76%) HP Data Protector
5 5 (2.76%) NetBackup
5 5 (2.76%) SCCM
6 3 (1.66%) Backup Exec
6 3 (1.66%) Nagios
6 3 (1.66%) Symantec Enterprise Vault
6 3 (1.66%) Tivoli Storage Manager
6 3 (1.66%) ZABBIX
7 2 (1.10%) Kibana
7 2 (1.10%) logstash
7 2 (1.10%) Single Sign-On
8 1 (0.55%) Ansible
8 1 (0.55%) Opscode Chef
8 1 (0.55%) SafeCom
8 1 (0.55%) XenMobile
Vendors
1 45 (24.86%) HP
2 43 (23.76%) Microsoft
3 32 (17.68%) ServiceNow
4 29 (16.02%) Citrix
5 28 (15.47%) VMware
6 22 (12.15%) Cisco
7 21 (11.60%) Red Hat
8 19 (10.50%) SAP
9 17 (9.39%) Ivanti
10 15 (8.29%) BMC
11 10 (5.52%) Oracle
12 7 (3.87%) EMC
13 5 (2.76%) Brocade
13 5 (2.76%) IBM
13 5 (2.76%) Symantec
14 4 (2.21%) Dell
14 4 (2.21%) F5
14 4 (2.21%) SolarWinds
14 4 (2.21%) Sun
14 4 (2.21%) Veeam