Period
to 23 May 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 5 7 7
Rank change year-on-year +2 0 +4
Contract jobs citing ITIL 189 217 344
As % of all contract IT jobs advertised in the North East 14.86% 14.79% 15.66%
As % of the Processes & Methodologies category 17.15% 16.73% 18.08%
Number of daily rates quoted 148 150 218
North East median daily rate £350 £350 £285
Median daily rate % change year-on-year - +22.81% -5.00%
10th Percentile £255 £263 £220
90th Percentile £629 £550 £475
England median daily rate £409 £400 £375
% change year-on-year +2.19% +6.67% -
Number of hourly rates quoted 4 27 30
North East median hourly rate £10.01 £36.00 £28.25
Median hourly rate % change year-on-year -72.20% +27.43% +71.21%
10th Percentile £8.38 £9.63 £11.60
90th Percentile £15.81 £47.80 £36.54
England median hourly rate £15.00 £16.00 £16.84
% change year-on-year -6.25% -4.99% +7.48%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,102 1,297 1,903
As % of all contract IT jobs advertised in the North East 86.64% 88.41% 86.66%
Number of daily rates quoted 754 849 1,237
North East median daily rate £388 £370 £350
Median daily rate % change year-on-year +4.73% +5.71% -2.78%
10th Percentile £255 £263 £235
90th Percentile £562 £538 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 28 44 62
North East median hourly rate £16.68 £29.50 £27.00
Median hourly rate % change year-on-year -43.46% +9.26% +88.09%
10th Percentile £10.44 £10.74 £11.76
90th Percentile £43.75 £42.70 £36.45
England median hourly rate £22.00 £25.00 £23.00
% change year-on-year -12.00% +8.70% +8.75%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 23 May 2018.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +1 173 £363 +3.57% 20
Durham -5 14 £275 +38.89% 6
Northumberland - 2 - -
ITIL
England

For the 6 months to 23 May 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 79 (41.80%) Security Cleared
2 74 (39.15%) Windows
3 68 (35.98%) Service Management
4 64 (33.86%) Windows Server
5 63 (33.33%) SC Cleared
6 54 (28.57%) Microsoft
7 52 (27.51%) ITIL V3
8 51 (26.98%) Active Directory
8 51 (26.98%) Management Information System
9 49 (25.93%) HP
10 47 (24.87%) Citrix
11 44 (23.28%) Project Management
11 44 (23.28%) DHCP
11 44 (23.28%) DNS
12 43 (22.75%) SAP
12 43 (22.75%) Service Delivery
12 43 (22.75%) Change Management
12 43 (22.75%) Windows Server 2008
13 37 (19.58%) ServiceNow
14 36 (19.05%) SAN
15 33 (17.46%) VMware
15 33 (17.46%) Data Management
16 32 (16.93%) Degree
16 32 (16.93%) Open Source
17 31 (16.40%) VMware Infrastructure
17 31 (16.40%) Agile Software Development
18 30 (15.87%) Business Continuity
18 30 (15.87%) Problem-Solving
19 29 (15.34%) SaaS
20 28 (14.81%) PaaS

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.23%) IIS
2 15 (7.94%) MS Exchange
3 5 (2.65%) Confluence
3 5 (2.65%) WebSphere
4 4 (2.12%) SharePoint
4 4 (2.12%) WebLogic
5 3 (1.59%) Apache
5 3 (1.59%) Oracle SOA Suite
5 3 (1.59%) Tuxedo
6 2 (1.06%) Elasticsearch
6 2 (1.06%) FileNet
6 2 (1.06%) Skype for Business
6 2 (1.06%) Tomcat
6 2 (1.06%) TPMS
6 2 (1.06%) WebSphere Application Server
6 2 (1.06%) WebSphere Portal
7 1 (0.53%) Exchange Server 2010
7 1 (0.53%) iPlanet
7 1 (0.53%) JBoss
7 1 (0.53%) OpenStack
Applications
1 17 (8.99%) Microsoft Excel
2 16 (8.47%) Microsoft Office
3 10 (5.29%) Microsoft PowerPoint
3 10 (5.29%) MS Visio
Business Applications
1 3 (1.59%) Oracle Applications
2 1 (0.53%) Oracle EBS R12
Cloud Services
1 29 (15.34%) SaaS
2 28 (14.81%) PaaS
3 25 (13.23%) IaaS
4 8 (4.23%) Office 365
5 5 (2.65%) Microsoft Azure
5 5 (2.65%) Slack
6 4 (2.12%) Amazon AWS
7 1 (0.53%) Azure Active Directory
7 1 (0.53%) DigitalOcean
7 1 (0.53%) GitHub
7 1 (0.53%) Google Analytics
7 1 (0.53%) Linode
Communications & Networking
1 44 (23.28%) DHCP
1 44 (23.28%) DNS
2 36 (19.05%) SAN
3 25 (13.23%) NetScaler
4 10 (5.29%) SMS
5 9 (4.76%) Firewall
6 8 (4.23%) Fibre Channel
6 8 (4.23%) VPN
7 6 (3.17%) WAN
8 5 (2.65%) Unified Communications
9 4 (2.12%) BGP
9 4 (2.12%) IP Telephony
9 4 (2.12%) Network Security
9 4 (2.12%) OSPF
9 4 (2.12%) TCP/IP
10 3 (1.59%) HTTPS
11 2 (1.06%) LAN
11 2 (1.06%) PBX
11 2 (1.06%) Skype
11 2 (1.06%) SSL
Database & Business Intelligence
1 21 (11.11%) SQL Server
2 5 (2.65%) MySQL
3 3 (1.59%) PostgreSQL
3 3 (1.59%) SAP HANA
3 3 (1.59%) SQL Server 2008
4 2 (1.06%) OLTP
4 2 (1.06%) SQL Server 2014
4 2 (1.06%) SQL Server Reporting Services
5 1 (0.53%) Azure SQL Database
5 1 (0.53%) DataStage
5 1 (0.53%) IBM InfoSphere
5 1 (0.53%) MS Access
Development Applications
1 6 (3.17%) Git (software)
2 5 (2.65%) Burp Suite
2 5 (2.65%) HP UFT
2 5 (2.65%) Jenkins
2 5 (2.65%) JIRA
2 5 (2.65%) JMeter
2 5 (2.65%) LoadRunner
3 2 (1.06%) VSS/SourceSafe
4 1 (0.53%) GitLab
4 1 (0.53%) Selenium
4 1 (0.53%) Subversion
4 1 (0.53%) Vagrant
General
1 20 (10.58%) Finance
2 7 (3.70%) Telecoms
3 2 (1.06%) Banking
3 2 (1.06%) Retail
4 1 (0.53%) Financial Institution
Job Titles
1 37 (19.58%) Analyst
2 25 (13.23%) Virtualisation Engineer
3 22 (11.64%) Service Manager
4 19 (10.05%) Support Engineer
5 17 (8.99%) Operations Analyst
6 16 (8.47%) Support Analyst
7 14 (7.41%) Mobility Engineer
8 13 (6.88%) 1st Line Support
9 12 (6.35%) Citrix Engineer
9 12 (6.35%) Service Transition Manager
9 12 (6.35%) Transition Manager
10 11 (5.82%) Operational Support Analyst
10 11 (5.82%) Operations Support Analyst
10 11 (5.82%) Storage Engineer
11 10 (5.29%) 1st Line Support Analyst
11 10 (5.29%) Operations Engineer
12 9 (4.76%) Architect
12 9 (4.76%) Service Desk Manager
13 8 (4.23%) Infrastructure Engineer
14 6 (3.17%) Service Analyst
Libraries, Frameworks & Software Standards
1 16 (8.47%) ISPF
2 7 (3.70%) REST
3 3 (1.59%) Middleware
3 3 (1.59%) Web Services
4 2 (1.06%) Elastic Stack
4 2 (1.06%) HTML
4 2 (1.06%) JDBC
4 2 (1.06%) LAMP
4 2 (1.06%) LDAP
4 2 (1.06%) SOAP
4 2 (1.06%) XML
5 1 (0.53%) ActiveMQ
5 1 (0.53%) AngularJS
5 1 (0.53%) JSON
5 1 (0.53%) LAPP Stack
5 1 (0.53%) RESTful
5 1 (0.53%) Ruby on Rails
Miscellaneous
1 51 (26.98%) Management Information System
2 28 (14.81%) Analytical Skills
3 20 (10.58%) Computer Science
4 15 (7.94%) VSAM
5 14 (7.41%) PKI
6 11 (5.82%) Data Centre
7 10 (5.29%) EMC VNX
8 8 (4.23%) Celerra
8 8 (4.23%) EMC VMAX
9 7 (3.70%) Enterprise Storage
9 7 (3.70%) HP Storage
9 7 (3.70%) HP StoreVirtual
9 7 (3.70%) Replication
10 6 (3.17%) CMDB
11 4 (2.12%) Public Cloud
12 3 (1.59%) User Experience
13 2 (1.06%) CLARiiON
13 2 (1.06%) EMC VNXe
13 2 (1.06%) Video Conferencing
13 2 (1.06%) Virtual Team
Operating Systems
1 74 (39.15%) Windows
2 64 (33.86%) Windows Server
3 43 (22.75%) Windows Server 2008
4 26 (13.76%) Linux
5 23 (12.17%) Unix
6 22 (11.64%) VMS
7 21 (11.11%) Red Hat Enterprise Linux
8 18 (9.52%) AIX
8 18 (9.52%) MVS
8 18 (9.52%) VME
9 17 (8.99%) Solaris
10 15 (7.94%) HPUX
10 15 (7.94%) Windows 2000 Server
10 15 (7.94%) Windows Server 2003
11 14 (7.41%) Android
11 14 (7.41%) Apple iOS
11 14 (7.41%) Windows Phone
11 14 (7.41%) Windows Phone 8
12 3 (1.59%) Windows 7
13 2 (1.06%) Windows 10
Processes & Methodologies
1 68 (35.98%) Service Management
2 52 (27.51%) ITIL V3
3 44 (23.28%) Project Management
4 43 (22.75%) Change Management
4 43 (22.75%) Service Delivery
5 33 (17.46%) Data Management
6 32 (16.93%) Open Source
7 31 (16.40%) Agile Software Development
8 30 (15.87%) Business Continuity
8 30 (15.87%) Problem-Solving
9 28 (14.81%) Incident Management
10 20 (10.58%) Problem Management
10 20 (10.58%) SFIA
11 18 (9.52%) PRINCE2
12 17 (8.99%) DevOps
12 17 (8.99%) Release Management
13 16 (8.47%) Content Management
14 13 (6.88%) Configuration Management
14 13 (6.88%) Service Design
15 11 (5.82%) Risk Management
Programming Languages
1 24 (12.70%) SQL
2 19 (10.05%) PowerShell
3 17 (8.99%) C
3 17 (8.99%) Shell Script
4 16 (8.47%) JCL
5 3 (1.59%) Java
5 3 (1.59%) Python
6 2 (1.06%) COBOL
6 2 (1.06%) Perl
6 2 (1.06%) PHP
7 1 (0.53%) JavaScript
7 1 (0.53%) Jython
7 1 (0.53%) Ruby
Qualifications
1 79 (41.80%) Security Cleared
2 63 (33.33%) SC Cleared
3 32 (16.93%) Degree
4 19 (10.05%) Computer Science Degree
5 14 (7.41%) Microsoft Certification
6 13 (6.88%) BPSS Clearance
7 12 (6.35%) Citrix Certification
8 11 (5.82%) Cisco Certification
9 8 (4.23%) PRINCE2 Practitioner
10 6 (3.17%) CCNA
11 5 (2.65%) CCDP
11 5 (2.65%) CCIE
11 5 (2.65%) CCNP
11 5 (2.65%) Chartered Engineer
11 5 (2.65%) CISM
11 5 (2.65%) CISSP
11 5 (2.65%) ITIL Certification
12 4 (2.12%) TOGAF Certification
13 3 (1.59%) HPE ATP
13 3 (1.59%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (5.82%) Disclosure Scotland
2 9 (4.76%) SLA
3 5 (2.65%) WCAG
4 3 (1.59%) QA
5 2 (1.06%) Sarbanes-Oxley
6 1 (0.53%) ISO/IEC 20000
6 1 (0.53%) P3O
System Software
1 51 (26.98%) Active Directory
2 31 (16.40%) VMware Infrastructure
3 26 (13.76%) XenApp
3 26 (13.76%) XenDesktop
4 24 (12.70%) vSphere
5 16 (8.47%) Job Entry Subsystem
6 15 (7.94%) RACF
6 15 (7.94%) Tivoli Workload Scheduler
7 6 (3.17%) Firmware
8 4 (2.12%) Terminal Services
9 3 (1.59%) Hyper-V
10 1 (0.53%) Terminal Server
10 1 (0.53%) VirtualBox
10 1 (0.53%) VMware NSX
10 1 (0.53%) Xen
10 1 (0.53%) XenServer
Systems Management
1 17 (8.99%) Tivoli
2 15 (7.94%) Tivoli Monitoring
3 14 (7.41%) AirWatch
3 14 (7.41%) SAP Afaria
3 14 (7.41%) XenMobile
4 10 (5.29%) Systems Management Server (SMS)
5 5 (2.65%) Nessus
6 3 (1.59%) Backup Exec
6 3 (1.59%) EMC NetWorker
6 3 (1.59%) Nagios
6 3 (1.59%) NetBackup
6 3 (1.59%) Puppet
6 3 (1.59%) PureDisk
6 3 (1.59%) Simpana
6 3 (1.59%) Tivoli Storage Manager
6 3 (1.59%) ZABBIX
7 2 (1.06%) Kibana
7 2 (1.06%) logstash
7 2 (1.06%) SCCM
7 2 (1.06%) Single Sign-On
Vendors
1 54 (28.57%) Microsoft
2 49 (25.93%) HP
3 47 (24.87%) Citrix
4 43 (22.75%) SAP
5 37 (19.58%) ServiceNow
6 33 (17.46%) VMware
7 24 (12.70%) Ivanti
8 23 (12.17%) Cisco
9 18 (9.52%) Red Hat
10 15 (7.94%) BMC
11 14 (7.41%) Apple
11 14 (7.41%) EMC
11 14 (7.41%) McAfee
12 12 (6.35%) Brocade
13 10 (5.29%) 3PAR
13 10 (5.29%) Isilon
13 10 (5.29%) Oracle
14 6 (3.17%) IBM
15 4 (2.12%) Dell
15 4 (2.12%) NetApp