Period
to 25 June 2019

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
25 Jun 2019
Same period 2018 Same period 2017
Rank 30 9 8
Rank change year-on-year -21 -1 -3
Contract jobs citing ITIL 71 183 165
As % of all contract IT jobs advertised in the North East 6.41% 14.00% 12.75%
As % of the Processes & Methodologies category 7.53% 16.17% 14.46%
Number of daily rates quoted 41 139 106
North East median daily rate £400 £350 £350
Median daily rate % change year-on-year +14.29% - +22.81%
10th Percentile £158 £255 £256
90th Percentile £675 £638 £581
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 8 4 24
North East median hourly rate £15.76 £10.01 £32.00
Median hourly rate % change year-on-year +57.48% -68.73% +14.29%
10th Percentile £11.88 £8.38 £9.26
90th Percentile £29.23 £13.71 £41.40
England median hourly rate £18.00 £15.25 £15.50
% change year-on-year +18.03% -1.61% -13.89%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 943 1,132 1,141
As % of all contract IT jobs advertised in the North East 85.11% 86.61% 88.18%
Number of daily rates quoted 625 764 747
North East median daily rate £425 £388 £375
Median daily rate % change year-on-year +9.68% +3.33% +13.64%
10th Percentile £263 £260 £263
90th Percentile £575 £575 £538
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 44 31 40
North East median hourly rate £17.37 £14.50 £26.00
Median hourly rate % change year-on-year +19.79% -44.23% -5.45%
10th Percentile £11.42 £10.00 £10.00
90th Percentile £45.60 £43.75 £42.10
England median hourly rate £25.43 £22.00 £25.00
% change year-on-year +15.57% -12.00% -

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 25 June 2019.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contractor Hourly Rate Histogram in the North East

The hourly rate distribution of IT jobs citing ITIL in the North East over the 6 months to 25 June 2019.

Contractor hourly rate histogram for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 25 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -24 48 £425 +15.65% 5
Durham 0 21 £318 +5.83% 2
ITIL
England

For the 6 months to 25 June 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 25 (35.21%) Agile Software Development
2 20 (28.17%) Microsoft
3 19 (26.76%) Windows
4 16 (22.54%) DevOps
5 14 (19.72%) Stakeholder Management
6 12 (16.90%) Active Directory
7 11 (15.49%) Windows Server
8 10 (14.08%) Service Management
8 10 (14.08%) SCCM
9 9 (12.68%) VMware Infrastructure
9 9 (12.68%) ITSM
9 9 (12.68%) Project Management
9 9 (12.68%) VMware
9 9 (12.68%) ITIL Certification
9 9 (12.68%) Problem-Solving
10 8 (11.27%) Citrix
10 8 (11.27%) Scrum
10 8 (11.27%) Finance
10 8 (11.27%) Service Delivery
10 8 (11.27%) Change Management
10 8 (11.27%) Security Cleared
11 7 (9.86%) Continuous Improvement
11 7 (9.86%) ITIL V3
11 7 (9.86%) SC Cleared
11 7 (9.86%) Time Management
11 7 (9.86%) Kanban
11 7 (9.86%) Software Engineering
11 7 (9.86%) NHS
11 7 (9.86%) Configuration Management
12 6 (8.45%) Microsoft Certification

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.23%) IIS
1 3 (4.23%) MS Exchange
1 3 (4.23%) SharePoint
2 2 (2.82%) Oracle SOA Suite
3 1 (1.41%) BizTalk Server
3 1 (1.41%) Confluence
3 1 (1.41%) SAS
3 1 (1.41%) Skype for Business
Applications
1 5 (7.04%) Microsoft Excel
1 5 (7.04%) Microsoft Office
1 5 (7.04%) Microsoft PowerPoint
2 2 (2.82%) Microsoft Project
2 2 (2.82%) MS Visio
3 1 (1.41%) Stata
Business Applications
1 2 (2.82%) Oracle Applications
Cloud Services
1 5 (7.04%) Amazon AWS
1 5 (7.04%) Office 365
2 4 (5.63%) Amazon CloudWatch
2 4 (5.63%) Amazon EC2
2 4 (5.63%) Amazon S3
2 4 (5.63%) AWS CloudFormation
3 3 (4.23%) PaaS
3 3 (4.23%) SaaS
4 2 (2.82%) IaaS
4 2 (2.82%) Microsoft Azure
4 2 (2.82%) Trello
5 1 (1.41%) Slack
Communications & Networking
1 5 (7.04%) Firewall
2 4 (5.63%) SAN
3 3 (4.23%) LAN
3 3 (4.23%) Network Security
3 3 (4.23%) Remote Desktop
3 3 (4.23%) WAN
3 3 (4.23%) WebEx
4 2 (2.82%) IP Telephony
4 2 (2.82%) Skype
4 2 (2.82%) Wireless
5 1 (1.41%) BGP
5 1 (1.41%) Cisco Nexus
5 1 (1.41%) MPLS
5 1 (1.41%) NAS
5 1 (1.41%) NetScaler
5 1 (1.41%) OSPF
5 1 (1.41%) Unified Communications
5 1 (1.41%) VLAN
5 1 (1.41%) VoIP
Database & Business Intelligence
1 2 (2.82%) Oracle Database
1 2 (2.82%) SQL Server
2 1 (1.41%) Hadoop
2 1 (1.41%) Oracle Reports
Development Applications
1 5 (7.04%) Jenkins
2 4 (5.63%) GitLab
2 4 (5.63%) Maven
2 4 (5.63%) Sonatype Nexus
3 3 (4.23%) JIRA
4 2 (2.82%) Git (software)
5 1 (1.41%) Burp Suite
5 1 (1.41%) HP UFT
5 1 (1.41%) JMeter
5 1 (1.41%) LoadRunner
General
1 8 (11.27%) Finance
2 2 (2.82%) Telecoms
3 1 (1.41%) Banking
3 1 (1.41%) Legal
3 1 (1.41%) Local Government
Job Titles
1 8 (11.27%) Analyst
2 6 (8.45%) Infrastructure Engineer
3 5 (7.04%) Architect
3 5 (7.04%) Service Manager
4 4 (5.63%) DevOps Architect
4 4 (5.63%) DevOps Engineer
4 4 (5.63%) IT Manager
4 4 (5.63%) Project Manager
4 4 (5.63%) Technical Support
5 3 (4.23%) 2nd Line Support
5 3 (4.23%) Applications Support
5 3 (4.23%) IT Support
5 3 (4.23%) Programme Director
5 3 (4.23%) Support Analyst
5 3 (4.23%) Support Engineer
5 3 (4.23%) Support Officer
5 3 (4.23%) Technical Support Officer
6 2 (2.82%) Change Manager
6 2 (2.82%) Developer
6 2 (2.82%) Test Analyst
Libraries, Frameworks & Software Standards
1 2 (2.82%) CSS
1 2 (2.82%) Elastic Stack
1 2 (2.82%) HTML
1 2 (2.82%) REST
2 1 (1.41%) Ajax
2 1 (1.41%) AngularJS
2 1 (1.41%) Laravel
2 1 (1.41%) SOAP
2 1 (1.41%) Spring
2 1 (1.41%) Web Services
2 1 (1.41%) XML
Miscellaneous
1 7 (9.86%) NHS
2 6 (8.45%) Data Centre
3 5 (7.04%) Cloud Native
4 4 (5.63%) Analytical Skills
4 4 (5.63%) CMDB
4 4 (5.63%) Private Cloud
5 3 (4.23%) Blackberry
5 3 (4.23%) Driving Licence
5 3 (4.23%) Self-Motivation
6 1 (1.41%) AS400
6 1 (1.41%) Enterprise Software
6 1 (1.41%) Enterprise Storage
6 1 (1.41%) Management Information System
6 1 (1.41%) PMI
6 1 (1.41%) Smartphone
6 1 (1.41%) Video Conferencing
Operating Systems
1 19 (26.76%) Windows
2 11 (15.49%) Windows Server
3 5 (7.04%) Linux
3 5 (7.04%) Unix
3 5 (7.04%) Windows 7
4 3 (4.23%) Android
4 3 (4.23%) Apple iOS
4 3 (4.23%) Windows Server 2008
5 2 (2.82%) Windows 10
6 1 (1.41%) Solaris
6 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 25 (35.21%) Agile Software Development
2 16 (22.54%) DevOps
3 14 (19.72%) Stakeholder Management
4 10 (14.08%) Service Management
5 9 (12.68%) ITSM
5 9 (12.68%) Problem-Solving
5 9 (12.68%) Project Management
6 8 (11.27%) Change Management
6 8 (11.27%) Scrum
6 8 (11.27%) Service Delivery
7 7 (9.86%) Configuration Management
7 7 (9.86%) Continuous Improvement
7 7 (9.86%) ITIL V3
7 7 (9.86%) Kanban
7 7 (9.86%) Software Engineering
7 7 (9.86%) Time Management
8 6 (8.45%) Continuous Integration
8 6 (8.45%) Infrastructure Engineering
8 6 (8.45%) PRINCE2
9 5 (7.04%) Technical Architecture
Programming Languages
1 4 (5.63%) PowerShell
1 4 (5.63%) SQL
2 2 (2.82%) VB
3 1 (1.41%) Bash Shell
3 1 (1.41%) Java
3 1 (1.41%) JavaScript
3 1 (1.41%) Perl
3 1 (1.41%) PHP
3 1 (1.41%) Python
3 1 (1.41%) R
3 1 (1.41%) Shell Script
Qualifications
1 9 (12.68%) ITIL Certification
2 8 (11.27%) Security Cleared
3 7 (9.86%) SC Cleared
4 6 (8.45%) Microsoft Certification
5 4 (5.63%) Degree
6 3 (4.23%) CCNA
6 3 (4.23%) Cisco Certification
7 2 (2.82%) A+ Certification
7 2 (2.82%) CCNP
7 2 (2.82%) ISTQB
7 2 (2.82%) ITIL Foundation Certificate
7 2 (2.82%) MCSA
7 2 (2.82%) MCSE
7 2 (2.82%) PRINCE2 Practitioner
8 1 (1.41%) MCP
8 1 (1.41%) MOS
8 1 (1.41%) Novell Certification
8 1 (1.41%) PMI Certification
8 1 (1.41%) PRINCE2 Certification
8 1 (1.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.45%) QA
2 5 (7.04%) SLA
3 1 (1.41%) Data Quality
3 1 (1.41%) ISO/IEC 20000
3 1 (1.41%) ISO/IEC 27001
3 1 (1.41%) WCAG
System Software
1 12 (16.90%) Active Directory
2 9 (12.68%) VMware Infrastructure
3 5 (7.04%) vSphere
3 5 (7.04%) XenApp
3 5 (7.04%) XenDesktop
4 4 (5.63%) Hyper-V
5 2 (2.82%) Virtual Machines
6 1 (1.41%) Virtual Desktop
Systems Management
1 10 (14.08%) SCCM
2 5 (7.04%) Ansible
2 5 (7.04%) Puppet
2 5 (7.04%) Terraform
3 4 (5.63%) Systems Management Server (SMS)
4 3 (4.23%) Kubernetes
4 3 (4.23%) Microsoft Data Protection Manager
4 3 (4.23%) SCOM
5 2 (2.82%) SCDPM
5 2 (2.82%) SCOrch
5 2 (2.82%) WSUS
6 1 (1.41%) Nessus
6 1 (1.41%) Opscode Chef
6 1 (1.41%) SCVMM
Vendors
1 20 (28.17%) Microsoft
2 9 (12.68%) VMware
3 8 (11.27%) Citrix
4 5 (7.04%) Cisco
4 5 (7.04%) ServiceNow
5 4 (5.63%) Oracle
6 3 (4.23%) Bomgar
6 3 (4.23%) Dynatrace
7 2 (2.82%) CheckPoint
7 2 (2.82%) Palo Alto
8 1 (1.41%) Aruba
8 1 (1.41%) Cloudera
8 1 (1.41%) EMC
8 1 (1.41%) Extreme Networks
8 1 (1.41%) F5
8 1 (1.41%) HP
8 1 (1.41%) Informatica
8 1 (1.41%) Juniper
8 1 (1.41%) Northgate