Period
to 19 August 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 18 9 4
Rank change year-on-year -9 -5 +12
Contract jobs citing ITIL 119 163 575
As % of all contract IT jobs advertised in the North East 9.52% 13.18% 21.88%
As % of the Processes & Methodologies category 11.04% 15.01% 25.12%
Number of daily rates quoted 86 102 366
North East median daily rate £334 £330 £285
Median daily rate % change year-on-year +1.14% +15.79% -5.00%
10th Percentile £205 £263 £220
90th Percentile £574 £592 £469
England median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% +3.45%
Number of hourly rates quoted 2 23 66
North East median hourly rate £13.75 £32.00 £28.00
Median hourly rate % change year-on-year -57.03% +14.29% +115.38%
10th Percentile £12.83 £11.22 £20.43
90th Percentile £14.48 £41.60 £36.00
England median hourly rate £16.00 £15.50 £17.50
% change year-on-year +3.23% -11.43% +9.38%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,078 1,086 2,289
As % of all contract IT jobs advertised in the North East 86.24% 87.79% 87.10%
Number of daily rates quoted 709 707 1,478
North East median daily rate £388 £373 £325
Median daily rate % change year-on-year +3.89% +14.77% -13.33%
10th Percentile £255 £250 £224
90th Percentile £588 £550 £500
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 21 48 119
North East median hourly rate £15.00 £29.25 £28.00
Median hourly rate % change year-on-year -48.72% +4.46% +86.67%
10th Percentile £10.50 £10.39 £14.00
90th Percentile £43.75 £47.60 £36.00
England median hourly rate £21.50 £24.00 £23.00
% change year-on-year -10.42% +4.35% +6.73%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 19 August 2018.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 109 £333 -2.21% 13
Durham -19 8 £425 +117.95% 1
ITIL
England

For the 6 months to 19 August 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 58 (48.74%) Security Cleared
2 46 (38.66%) SC Cleared
3 38 (31.93%) Windows
4 37 (31.09%) Incident Management
5 34 (28.57%) Active Directory
5 34 (28.57%) Windows Server
6 33 (27.73%) Microsoft
7 32 (26.89%) DHCP
7 32 (26.89%) DNS
8 29 (24.37%) HP
8 29 (24.37%) SAP
8 29 (24.37%) Service Management
8 29 (24.37%) Windows Server 2008
9 28 (23.53%) Citrix
9 28 (23.53%) Cisco
10 27 (22.69%) Service Delivery
11 26 (21.85%) McAfee
12 24 (20.17%) SAN
12 24 (20.17%) SQL
13 21 (17.65%) SQL Server
14 20 (16.81%) Degree
15 19 (15.97%) Project Management
15 19 (15.97%) Firewall
16 18 (15.13%) Management Information System
16 18 (15.13%) MS Exchange
17 17 (14.29%) Linux
17 17 (14.29%) Windows Server 2003
17 17 (14.29%) Agile Software Development
18 16 (13.45%) Content Management
18 16 (13.45%) PKI

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (15.13%) MS Exchange
2 9 (7.56%) IIS
3 4 (3.36%) WebLogic
4 3 (2.52%) Apache
4 3 (2.52%) Tuxedo
4 3 (2.52%) WebSphere
5 2 (1.68%) SharePoint
5 2 (1.68%) Tomcat
5 2 (1.68%) TPMS
6 1 (0.84%) Exchange Server 2010
6 1 (0.84%) IBM Notes
6 1 (0.84%) iPlanet
6 1 (0.84%) JBoss
6 1 (0.84%) OpenStack
6 1 (0.84%) Oracle SOA Suite
6 1 (0.84%) Skype for Business
Applications
1 13 (10.92%) Microsoft Excel
2 11 (9.24%) Microsoft Office
3 7 (5.88%) MS Visio
Business Applications
1 1 (0.84%) Oracle Applications
Cloud Services
1 8 (6.72%) Amazon AWS
2 7 (5.88%) Amazon CloudWatch
2 7 (5.88%) Amazon EC2
2 7 (5.88%) Amazon S3
2 7 (5.88%) AWS CloudFormation
3 3 (2.52%) Office 365
3 3 (2.52%) PaaS
3 3 (2.52%) SaaS
4 1 (0.84%) DigitalOcean
4 1 (0.84%) GitHub
4 1 (0.84%) Google Analytics
4 1 (0.84%) Linode
Communications & Networking
1 32 (26.89%) DHCP
1 32 (26.89%) DNS
2 24 (20.17%) SAN
3 19 (15.97%) Firewall
4 16 (13.45%) WAN
5 13 (10.92%) Network Security
6 12 (10.08%) LAN
7 9 (7.56%) NetScaler
8 8 (6.72%) Cisco IOS
8 8 (6.72%) F5 BIG-IP GTM
8 8 (6.72%) F5 BIG-IP LTM
8 8 (6.72%) Fibre Channel
9 5 (4.20%) VPN
10 4 (3.36%) BGP
10 4 (3.36%) HTTPS
10 4 (3.36%) IP Telephony
10 4 (3.36%) OSPF
10 4 (3.36%) TCP/IP
10 4 (3.36%) Unified Communications
11 2 (1.68%) iSCSI
Database & Business Intelligence
1 21 (17.65%) SQL Server
2 6 (5.04%) MySQL
3 5 (4.20%) PostgreSQL
4 4 (3.36%) Oracle Database
4 4 (3.36%) Oracle Database 12c
5 3 (2.52%) SAP HANA
6 2 (1.68%) BusinessObjects
6 2 (1.68%) Data Warehouse
6 2 (1.68%) OLTP
7 1 (0.84%) DataStage
7 1 (0.84%) IBM InfoSphere
7 1 (0.84%) SQL Server 2008
Development Applications
1 8 (6.72%) GitLab
2 7 (5.88%) Jenkins
2 7 (5.88%) Maven
2 7 (5.88%) Sonatype Nexus
3 6 (5.04%) Git (software)
4 4 (3.36%) JIRA
5 2 (1.68%) VSS/SourceSafe
6 1 (0.84%) Subversion
6 1 (0.84%) Vagrant
General
1 11 (9.24%) Finance
2 9 (7.56%) Telecoms
3 3 (2.52%) Banking
4 1 (0.84%) Financial Institution
4 1 (0.84%) Multimedia
4 1 (0.84%) Retail
Job Titles
1 15 (12.61%) Mobility Engineer
1 15 (12.61%) Service Manager
2 13 (10.92%) Analyst
3 11 (9.24%) Network Engineer
3 11 (9.24%) Storage Engineer
4 10 (8.40%) Support Engineer
5 8 (6.72%) Virtualisation Engineer
6 7 (5.88%) Citrix Engineer
6 7 (5.88%) DevOps Engineer
6 7 (5.88%) Network Support
6 7 (5.88%) Service Desk Manager
7 5 (4.20%) Infrastructure Engineer
7 5 (4.20%) Network Support Engineer
7 5 (4.20%) Operations Engineer
7 5 (4.20%) Service Transition Manager
7 5 (4.20%) Transition Manager
8 4 (3.36%) Backup Engineer
8 4 (3.36%) EMC Engineer
8 4 (3.36%) Service Desk Analyst
8 4 (3.36%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 7 (5.88%) Elastic Stack
2 5 (4.20%) RabbitMQ
2 5 (4.20%) Spring Boot
2 5 (4.20%) Zuul
3 4 (3.36%) Middleware
3 4 (3.36%) Oracle GoldenGate
4 2 (1.68%) LAMP
4 2 (1.68%) XML
5 1 (0.84%) ActiveMQ
5 1 (0.84%) LAPP Stack
5 1 (0.84%) Ruby on Rails
5 1 (0.84%) Spring
Miscellaneous
1 18 (15.13%) Management Information System
2 16 (13.45%) PKI
3 15 (12.61%) Computer Science
4 10 (8.40%) EMC VNX
5 8 (6.72%) Celerra
5 8 (6.72%) EMC VMAX
6 7 (5.88%) Enterprise Storage
6 7 (5.88%) HP Storage
6 7 (5.88%) HP StoreVirtual
6 7 (5.88%) Private Cloud
6 7 (5.88%) Replication
7 6 (5.04%) Self-Motivation
8 5 (4.20%) Data Centre
9 3 (2.52%) CMDB
9 3 (2.52%) Virtual Team
10 2 (1.68%) Analytical Skills
10 2 (1.68%) CLARiiON
10 2 (1.68%) Clustering
10 2 (1.68%) EMC VNXe
10 2 (1.68%) Public Cloud
Operating Systems
1 38 (31.93%) Windows
2 34 (28.57%) Windows Server
3 29 (24.37%) Windows Server 2008
4 17 (14.29%) Linux
4 17 (14.29%) Windows Server 2003
5 16 (13.45%) Android
5 16 (13.45%) Apple iOS
5 16 (13.45%) Windows Phone
5 16 (13.45%) Windows Phone 8
6 15 (12.61%) Unix
7 9 (7.56%) Red Hat Enterprise Linux
8 6 (5.04%) CentOS
9 4 (3.36%) Oracle Linux
9 4 (3.36%) VME
10 3 (2.52%) AIX
11 2 (1.68%) MVS
11 2 (1.68%) Solaris
11 2 (1.68%) Windows 7
11 2 (1.68%) Windows Server 2012
12 1 (0.84%) Windows 10
Processes & Methodologies
1 37 (31.09%) Incident Management
2 29 (24.37%) Service Management
3 27 (22.69%) Service Delivery
4 19 (15.97%) Project Management
5 17 (14.29%) Agile Software Development
6 16 (13.45%) Content Management
7 15 (12.61%) Proactive Management
7 15 (12.61%) Problem-Solving
8 14 (11.76%) DevOps
8 14 (11.76%) Problem Management
9 12 (10.08%) Business Continuity
9 12 (10.08%) Decision-Making
9 12 (10.08%) PRINCE2
10 11 (9.24%) Continuous Delivery
10 11 (9.24%) ITSM
11 10 (8.40%) Change Management
11 10 (8.40%) Configuration Management
12 8 (6.72%) Network Load Balancing
12 8 (6.72%) Quality Management
12 8 (6.72%) Stakeholder Management
Programming Languages
1 24 (20.17%) SQL
2 6 (5.04%) Shell Script
3 3 (2.52%) JavaScript
3 3 (2.52%) Python
4 2 (1.68%) COBOL
4 2 (1.68%) Perl
4 2 (1.68%) PHP
5 1 (0.84%) Java
5 1 (0.84%) Jython
5 1 (0.84%) PowerShell
5 1 (0.84%) Ruby
Qualifications
1 58 (48.74%) Security Cleared
2 46 (38.66%) SC Cleared
3 20 (16.81%) Degree
4 15 (12.61%) Microsoft Certification
5 14 (11.76%) Computer Science Degree
6 13 (10.92%) Citrix Certification
7 11 (9.24%) BPSS Clearance
8 10 (8.40%) Cisco Certification
9 6 (5.04%) CCNA
9 6 (5.04%) ITIL Foundation Certificate
10 4 (3.36%) CCDP
10 4 (3.36%) CCIE
10 4 (3.36%) CCNP
10 4 (3.36%) Chartered Engineer
10 4 (3.36%) CISM
10 4 (3.36%) CISSP
10 4 (3.36%) OCP
10 4 (3.36%) Oracle Certification
10 4 (3.36%) PRINCE2 Practitioner
11 3 (2.52%) HP ASE
Quality Assurance & Compliance
1 11 (9.24%) Disclosure Scotland
1 11 (9.24%) QA
2 7 (5.88%) SLA
3 4 (3.36%) JSP 440
4 1 (0.84%) ISO/IEC 20000
4 1 (0.84%) PMO
System Software
1 34 (28.57%) Active Directory
2 14 (11.76%) VMware Infrastructure
3 10 (8.40%) vSphere
3 10 (8.40%) XenApp
3 10 (8.40%) XenDesktop
4 6 (5.04%) Firmware
5 5 (4.20%) Docker
6 4 (3.36%) Oracle RAC
6 4 (3.36%) Virtual Machines
7 2 (1.68%) Hyper-V
8 1 (0.84%) Terminal Services
8 1 (0.84%) Virtual Servers
8 1 (0.84%) VirtualBox
8 1 (0.84%) VMware NSX
8 1 (0.84%) Xen
8 1 (0.84%) XenServer
Systems Management
1 16 (13.45%) AirWatch
1 16 (13.45%) SAP Afaria
1 16 (13.45%) XenMobile
2 12 (10.08%) Ansible
3 10 (8.40%) Puppet
4 7 (5.88%) Terraform
5 5 (4.20%) Consul
6 4 (3.36%) Data Guard
6 4 (3.36%) EMC NetWorker
6 4 (3.36%) Oracle Enterprise Manager
7 3 (2.52%) Backup Exec
7 3 (2.52%) HP Data Protector
7 3 (2.52%) HP Operations Orchestration
7 3 (2.52%) NetBackup
7 3 (2.52%) PureDisk
7 3 (2.52%) Simpana
7 3 (2.52%) Tivoli Storage Manager
8 2 (1.68%) Systems Management Server (SMS)
9 1 (0.84%) Nagios
9 1 (0.84%) ZABBIX
Vendors
1 33 (27.73%) Microsoft
2 29 (24.37%) HP
2 29 (24.37%) SAP
3 28 (23.53%) Cisco
3 28 (23.53%) Citrix
4 26 (21.85%) McAfee
5 16 (13.45%) Apple
6 15 (12.61%) EMC
6 15 (12.61%) VMware
7 12 (10.08%) Brocade
8 10 (8.40%) 3PAR
8 10 (8.40%) CheckPoint
8 10 (8.40%) F5
8 10 (8.40%) Isilon
8 10 (8.40%) Juniper
8 10 (8.40%) Oracle
9 9 (7.56%) Ivanti
9 9 (7.56%) ServiceNow
10 7 (5.88%) Dynatrace
11 6 (5.04%) IBM