Period
to 13 November 2019

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 13 November 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
13 Nov 2019
Same period 2018 Same period 2017
Rank 29 26 12
Rank change year-on-year -3 -14 -7
Contract jobs citing ITIL 67 109 137
As % of all contract IT jobs advertised in the North East 6.57% 8.60% 11.13%
As % of the Processes & Methodologies category 7.49% 9.79% 13.07%
Number of daily rates quoted 35 69 89
North East median daily rate £375 £400 £325
Median daily rate % change year-on-year -6.25% +23.08% -
10th Percentile £160 £173 £263
90th Percentile £588 £538 £589
England median daily rate £410 £400 £388
% change year-on-year +2.50% +3.23% +3.33%
Number of hourly rates quoted 15 6 13
North East median hourly rate £15.00 £13.75 £17.50
Median hourly rate % change year-on-year +9.09% -21.43% -37.50%
10th Percentile £10.99 £10.13 £10.55
90th Percentile £30.78 £25.50 £35.60
England median hourly rate £18.00 £17.00 £15.00
% change year-on-year +5.88% +13.33% -9.09%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 895 1,113 1,048
As % of all contract IT jobs advertised in the North East 87.75% 87.78% 85.13%
Number of daily rates quoted 541 715 699
North East median daily rate £425 £413 £375
Median daily rate % change year-on-year +3.03% +10.00% +7.14%
10th Percentile £230 £263 £250
90th Percentile £550 £575 £550
England median daily rate £475 £475 £450
% change year-on-year - +5.56% +5.88%
Number of hourly rates quoted 46 42 44
North East median hourly rate £15.76 £13.25 £27.50
Median hourly rate % change year-on-year +18.94% -51.82% -
10th Percentile £11.17 £10.16 £10.15
90th Percentile £48.38 £43.33 £47.73
England median hourly rate £24.00 £22.00 £23.00
% change year-on-year +9.09% -4.35% +2.22%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 13 November 2019.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contractor Hourly Rate Histogram in the North East

The hourly rate distribution of IT jobs citing ITIL in the North East over the 6 months to 13 November 2019.

Contractor hourly rate histogram for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 13 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -15 43 £375 -7.98% 14
Durham +21 23 £250 -35.48% 6
ITIL
England

For the 6 months to 13 November 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 23 (34.33%) Microsoft
2 21 (31.34%) Windows
3 18 (26.87%) Problem-Solving
4 16 (23.88%) Office 365
4 16 (23.88%) Cisco
4 16 (23.88%) Service Management
5 15 (22.39%) Active Directory
5 15 (22.39%) Security Cleared
6 12 (17.91%) Data Centre
6 12 (17.91%) VMware
7 11 (16.42%) Firewall
7 11 (16.42%) Agile Software Development
7 11 (16.42%) Cisco Certification
7 11 (16.42%) CCNP
8 10 (14.93%) Citrix
8 10 (14.93%) SC Cleared
8 10 (14.93%) Azure
9 9 (13.43%) SCCM
9 9 (13.43%) Palo Alto
9 9 (13.43%) Infrastructure Engineering
9 9 (13.43%) Oracle
9 9 (13.43%) Finance
10 8 (11.94%) CCNA
10 8 (11.94%) VMware Infrastructure
10 8 (11.94%) Problem Management
11 7 (10.45%) Wealth Management
11 7 (10.45%) Load Balancing
11 7 (10.45%) ITIL V3
11 7 (10.45%) SaaS
11 7 (10.45%) PaaS

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.46%) MS Exchange
2 3 (4.48%) SharePoint
2 3 (4.48%) Skype for Business
3 2 (2.99%) Oracle SOA Suite
4 1 (1.49%) SAS
Applications
1 5 (7.46%) Microsoft Office
2 2 (2.99%) Microsoft Excel
2 2 (2.99%) Microsoft PowerPoint
3 1 (1.49%) Stata
Business Applications
1 4 (5.97%) Oracle Applications
2 1 (1.49%) Oracle Assets
2 1 (1.49%) Oracle EBS
2 1 (1.49%) Oracle Financials
2 1 (1.49%) Oracle General Ledger
2 1 (1.49%) Oracle Payables
2 1 (1.49%) Oracle Receivables
Cloud Services
1 16 (23.88%) Office 365
2 10 (14.93%) Azure
3 7 (10.45%) PaaS
3 7 (10.45%) SaaS
4 6 (8.96%) IaaS
5 1 (1.49%) OneDrive
Communications & Networking
1 11 (16.42%) Firewall
2 7 (10.45%) IP Telephony
2 7 (10.45%) LAN
2 7 (10.45%) NetScaler
2 7 (10.45%) WAN
2 7 (10.45%) Wireless
3 5 (7.46%) SAN
4 3 (4.48%) Skype
5 2 (2.99%) DHCP
5 2 (2.99%) DNS
5 2 (2.99%) iSCSI
5 2 (2.99%) VoIP
5 2 (2.99%) VPN
6 1 (1.49%) Cisco Nexus
6 1 (1.49%) Network Security
6 1 (1.49%) NX-OS
6 1 (1.49%) TCP/IP
Database & Business Intelligence
1 4 (5.97%) Oracle Reports
2 2 (2.99%) DB2
2 2 (2.99%) MongoDB
3 1 (1.49%) Hadoop
3 1 (1.49%) MySQL
3 1 (1.49%) Oracle Database
3 1 (1.49%) Oracle Database 12c
3 1 (1.49%) Oracle Discoverer
3 1 (1.49%) PostgreSQL
3 1 (1.49%) SQL Server
Development Applications
1 1 (1.49%) JIRA
1 1 (1.49%) Oracle Forms
General
1 9 (13.43%) Finance
2 5 (7.46%) Telecoms
3 3 (4.48%) Public Sector
4 2 (2.99%) Legal
5 1 (1.49%) General Ledger
Job Titles
1 10 (14.93%) Analyst
2 8 (11.94%) Infrastructure Engineer
3 7 (10.45%) Architect
4 6 (8.96%) Service Analyst
4 6 (8.96%) Service Desk Analyst
5 5 (7.46%) Problem Manager
6 4 (5.97%) IT Manager
6 4 (5.97%) Solutions Architect
7 3 (4.48%) 1st Line Support
7 3 (4.48%) 2nd Line Support
7 3 (4.48%) Applications Support
7 3 (4.48%) DBA
7 3 (4.48%) IT Support
7 3 (4.48%) Network Engineer
7 3 (4.48%) Service Design Architect
7 3 (4.48%) Service Desk Support
7 3 (4.48%) Support Analyst
7 3 (4.48%) Support Officer
7 3 (4.48%) Technical Support
7 3 (4.48%) Technical Support Officer
Libraries, Frameworks & Software Standards
1 2 (2.99%) LDAP
2 1 (1.49%) Oracle GoldenGate
2 1 (1.49%) Web Services
Miscellaneous
1 12 (17.91%) Data Centre
2 5 (7.46%) Driving Licence
3 3 (4.48%) Analytical Skills
3 3 (4.48%) Management Information System
3 3 (4.48%) Self-Motivation
4 2 (2.99%) Clustering
4 2 (2.99%) NHS
5 1 (1.49%) CMDB
5 1 (1.49%) Cyber Defence
5 1 (1.49%) Enterprise Storage
5 1 (1.49%) iPad
5 1 (1.49%) iPhone
5 1 (1.49%) Mobile Computing
5 1 (1.49%) Video Conferencing
Operating Systems
1 21 (31.34%) Windows
2 7 (10.45%) Windows Server
3 3 (4.48%) Linux
3 3 (4.48%) Windows 10
4 2 (2.99%) Unix
4 2 (2.99%) Windows 7
4 2 (2.99%) Windows Server 2008
5 1 (1.49%) Oracle Linux
5 1 (1.49%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (26.87%) Problem-Solving
2 16 (23.88%) Service Management
3 11 (16.42%) Agile Software Development
4 9 (13.43%) Infrastructure Engineering
5 8 (11.94%) Problem Management
6 7 (10.45%) ITIL V3
6 7 (10.45%) Load Balancing
6 7 (10.45%) Wealth Management
7 6 (8.96%) Incident Management
7 6 (8.96%) ITSM
8 5 (7.46%) Change Management
8 5 (7.46%) Data Security
8 5 (7.46%) DevOps
8 5 (7.46%) Disaster Recovery
8 5 (7.46%) Migration
9 4 (5.97%) Performance Tuning
9 4 (5.97%) Project Management
9 4 (5.97%) Service Delivery
9 4 (5.97%) Stakeholder Management
9 4 (5.97%) TOGAF
Programming Languages
1 4 (5.97%) SQL
2 2 (2.99%) PowerShell
3 1 (1.49%) PL/SQL
3 1 (1.49%) R
3 1 (1.49%) Shell Script
Qualifications
1 15 (22.39%) Security Cleared
2 11 (16.42%) CCNP
2 11 (16.42%) Cisco Certification
3 10 (14.93%) SC Cleared
4 8 (11.94%) CCNA
5 5 (7.46%) Degree
5 5 (7.46%) Microsoft Certification
6 4 (5.97%) TOGAF Certification
7 3 (4.48%) ITIL Certification
7 3 (4.48%) MCSE
8 1 (1.49%) CISM
8 1 (1.49%) ISEB
8 1 (1.49%) MCP
8 1 (1.49%) MOS
8 1 (1.49%) Novell Certification
8 1 (1.49%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (2.99%) ISO/IEC 20000
1 2 (2.99%) ISO/IEC 27001
1 2 (2.99%) QA
2 1 (1.49%) Cyber Essentials
2 1 (1.49%) GDPR
2 1 (1.49%) ISO/IEC 19770
2 1 (1.49%) PMO
2 1 (1.49%) SLA
System Software
1 15 (22.39%) Active Directory
2 8 (11.94%) VMware Infrastructure
3 3 (4.48%) Hyper-V
3 3 (4.48%) Terminal Services
4 1 (1.49%) Docker
4 1 (1.49%) Oracle RAC
4 1 (1.49%) Virtual Desktop
4 1 (1.49%) Virtual Machines
Systems Management
1 9 (13.43%) SCCM
2 3 (4.48%) SCOM
2 3 (4.48%) WSUS
3 2 (2.99%) Microsoft Clustering
4 1 (1.49%) Data Guard
4 1 (1.49%) Kubernetes
4 1 (1.49%) Norton AntiVirus
4 1 (1.49%) Oracle Enterprise Manager
Vendors
1 23 (34.33%) Microsoft
2 16 (23.88%) Cisco
3 12 (17.91%) VMware
4 10 (14.93%) Citrix
5 9 (13.43%) Oracle
5 9 (13.43%) Palo Alto
6 5 (7.46%) ServiceNow
7 3 (4.48%) Symantec
8 2 (2.99%) F5
8 2 (2.99%) HP
8 2 (2.99%) Meraki
8 2 (2.99%) Remedy
8 2 (2.99%) Sonus
8 2 (2.99%) Zscaler
9 1 (1.49%) Adobe
9 1 (1.49%) Cloudera
9 1 (1.49%) EMC
9 1 (1.49%) Samsung
9 1 (1.49%) Snow
9 1 (1.49%) SolarWinds