Period
to 14 December 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > North East
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 16 12 6
Rank change year-on-year -4 -6 +10
Contract jobs citing ITIL 125 140 543
As % of all contract IT jobs advertised in the North East 9.46% 11.34% 20.96%
As % of the Processes & Methodologies category 10.65% 13.27% 24.02%
Number of daily rates quoted 87 95 389
North East median daily rate £390 £341 £335
Median daily rate % change year-on-year +14.54% +1.64% +4.69%
10th Percentile £253 £239 £225
90th Percentile £538 £588 £533
England median daily rate £400 £388 £388
% change year-on-year +3.23% - +3.33%
Number of hourly rates quoted 7 7 42
North East median hourly rate £14.00 £14.12 £28.00
Median hourly rate % change year-on-year -0.85% -49.57% +22.54%
10th Percentile £10.13 £9.74 £11.01
90th Percentile £35.00 £18.75 £36.90
England median hourly rate £17.41 £15.00 £16.00
% change year-on-year +16.07% -6.25% -1.23%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,174 1,055 2,261
As % of all contract IT jobs advertised in the North East 88.87% 85.43% 87.26%
Number of daily rates quoted 784 714 1,548
North East median daily rate £408 £375 £354
Median daily rate % change year-on-year +8.67% +6.01% -13.72%
10th Percentile £265 £244 £230
90th Percentile £574 £550 £525
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 45 39 103
North East median hourly rate £14.00 £18.50 £26.58
Median hourly rate % change year-on-year -24.32% -30.39% +54.06%
10th Percentile £10.38 £9.85 £11.05
90th Percentile £45.15 £50.00 £35.60
England median hourly rate £22.22 £25.00 £22.92
% change year-on-year -11.14% +9.06% +4.19%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the North East.

Contractor daily rate trend for ITIL in the North East

ITIL
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing ITIL in the North East over the 6 months to 14 December 2018.

Contractor daily rate histogram for ITIL in the North East

ITIL
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the North East.

Contractor hourly rate trend for ITIL in the North East

ITIL
Contractor Hourly Rate Histogram in the North East

The hourly rate distribution of IT jobs citing ITIL in the North East over the 6 months to 14 December 2018.

Contractor hourly rate histogram for ITIL in the North East

ITIL
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North East region over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 106 £400 +14.29% 21
Durham -10 15 £369 +18.00% 5
ITIL
England

For the 6 months to 14 December 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for ITIL.

1 59 (47.20%) Security Cleared
2 56 (44.80%) Service Management
3 47 (37.60%) SC Cleared
4 39 (31.20%) HP
5 30 (24.00%) Service Delivery
6 28 (22.40%) Firewall
6 28 (22.40%) Active Directory
6 28 (22.40%) Incident Management
6 28 (22.40%) ITIL V3
6 28 (22.40%) Problem-Solving
7 27 (21.60%) Windows
8 25 (20.00%) ITSM
9 24 (19.20%) Agile Software Development
10 23 (18.40%) SQL
11 22 (17.60%) Microsoft
12 21 (16.80%) Linux
13 19 (15.20%) Runbook
14 18 (14.40%) Self-Motivation
14 18 (14.40%) QA
15 17 (13.60%) LAN
15 17 (13.60%) WAN
15 17 (13.60%) Cisco
15 17 (13.60%) Middleware
15 17 (13.60%) Decision-Making
16 16 (12.80%) Windows Server
17 15 (12.00%) HP Operations Orchestration
17 15 (12.00%) Puppet
17 15 (12.00%) GitLab
17 15 (12.00%) CheckPoint
17 15 (12.00%) OO

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.80%) MS Exchange
2 4 (3.20%) BizTalk Server
2 4 (3.20%) SharePoint
3 3 (2.40%) TPMS
4 1 (0.80%) Documentum
4 1 (0.80%) IBM Notes
4 1 (0.80%) Skype for Business
Applications
1 14 (11.20%) Microsoft Office
2 11 (8.80%) Microsoft Excel
3 8 (6.40%) MS Visio
4 4 (3.20%) Microsoft PowerPoint
5 1 (0.80%) Microsoft Project
Cloud Services
1 7 (5.60%) Amazon AWS
1 7 (5.60%) Amazon CloudWatch
1 7 (5.60%) Amazon EC2
1 7 (5.60%) Amazon S3
1 7 (5.60%) AWS CloudFormation
2 3 (2.40%) PaaS
2 3 (2.40%) SaaS
3 2 (1.60%) IaaS
3 2 (1.60%) Office 365
4 1 (0.80%) Cloud Computing
Communications & Networking
1 28 (22.40%) Firewall
2 17 (13.60%) LAN
2 17 (13.60%) WAN
3 14 (11.20%) Network Security
4 10 (8.00%) NAS
4 10 (8.00%) SAN
5 8 (6.40%) Cisco IOS
5 8 (6.40%) F5 BIG-IP GTM
5 8 (6.40%) F5 BIG-IP LTM
5 8 (6.40%) HTTP
5 8 (6.40%) HTTPS
5 8 (6.40%) iSCSI
6 6 (4.80%) DHCP
6 6 (4.80%) DNS
7 5 (4.00%) BGP
7 5 (4.00%) OSPF
8 4 (3.20%) MPLS
8 4 (3.20%) VLAN
8 4 (3.20%) Wireless
9 3 (2.40%) VPN
Database & Business Intelligence
1 14 (11.20%) SQL Server
2 2 (1.60%) Data Warehouse
3 1 (0.80%) MySQL
3 1 (0.80%) Oracle Database
3 1 (0.80%) Oracle Database 12c
3 1 (0.80%) PostgreSQL
Development Applications
1 15 (12.00%) GitLab
2 7 (5.60%) Artifactory
2 7 (5.60%) Jenkins
2 7 (5.60%) Maven
2 7 (5.60%) Sonatype Nexus
3 3 (2.40%) JIRA
3 3 (2.40%) SoapUI
4 2 (1.60%) Cucumber
4 2 (1.60%) JMeter
4 2 (1.60%) LoadRunner
4 2 (1.60%) MSTest
4 2 (1.60%) Ranorex
4 2 (1.60%) Robot Framework
4 2 (1.60%) Selenium
4 2 (1.60%) Team Foundation Server
4 2 (1.60%) WebDriver
5 1 (0.80%) Git (software)
5 1 (0.80%) Visual Studio Team System
General
1 9 (7.20%) Finance
2 4 (3.20%) Telecoms
3 2 (1.60%) Banking
4 1 (0.80%) Back Office
4 1 (0.80%) Manufacturing
4 1 (0.80%) Multimedia
Job Titles
1 23 (18.40%) Analyst
2 14 (11.20%) Automation Engineer
2 14 (11.20%) Service Manager
3 11 (8.80%) Network Engineer
3 11 (8.80%) Support Engineer
4 10 (8.00%) Administrator
5 8 (6.40%) Linux Administrator
5 8 (6.40%) Support Analyst
6 7 (5.60%) 2nd Line Engineer
6 7 (5.60%) 2nd Line Support
6 7 (5.60%) DevOps Engineer
6 7 (5.60%) Network Support
7 6 (4.80%) Architect
7 6 (4.80%) Incident Manager
7 6 (4.80%) Major Incident Manager
7 6 (4.80%) Server Administrator
8 5 (4.00%) 2nd Line Support Engineer
8 5 (4.00%) Network Support Engineer
8 5 (4.00%) Server Engineer
8 5 (4.00%) Transition Manager
Libraries, Frameworks & Software Standards
1 17 (13.60%) Middleware
2 6 (4.80%) Elastic Stack
2 6 (4.80%) RabbitMQ
2 6 (4.80%) Spring Boot
2 6 (4.80%) Zuul
3 4 (3.20%) Web Services
4 3 (2.40%) SOAP
5 1 (0.80%) .NET
5 1 (0.80%) Oracle GoldenGate
Miscellaneous
1 18 (14.40%) Self-Motivation
2 11 (8.80%) Management Information System
3 7 (5.60%) Private Cloud
4 5 (4.00%) Public Cloud
5 3 (2.40%) CMDB
5 3 (2.40%) User Experience
5 3 (2.40%) Virtual Team
6 2 (1.60%) Clustering
6 2 (1.60%) Data Centre
7 1 (0.80%) Analytical Skills
7 1 (0.80%) Blackberry
7 1 (0.80%) EMC VMAX
7 1 (0.80%) Enterprise Software
7 1 (0.80%) iPad
7 1 (0.80%) iPhone
7 1 (0.80%) NHS
7 1 (0.80%) PKI
7 1 (0.80%) Replication
Operating Systems
1 27 (21.60%) Windows
2 21 (16.80%) Linux
3 16 (12.80%) Windows Server
4 15 (12.00%) Red Hat Enterprise Linux
5 10 (8.00%) Unix
6 6 (4.80%) CentOS
6 6 (4.80%) Windows Server 2012
7 4 (3.20%) Windows Server 2003
7 4 (3.20%) Windows Server 2008
8 3 (2.40%) VME
8 3 (2.40%) Windows 7
9 2 (1.60%) Android
9 2 (1.60%) Apple iOS
10 1 (0.80%) Data ONTAP
10 1 (0.80%) Oracle Linux
10 1 (0.80%) Windows 10
10 1 (0.80%) Windows Phone
10 1 (0.80%) Windows Phone 8
Processes & Methodologies
1 56 (44.80%) Service Management
2 30 (24.00%) Service Delivery
3 28 (22.40%) Incident Management
3 28 (22.40%) ITIL V3
3 28 (22.40%) Problem-Solving
4 25 (20.00%) ITSM
5 24 (19.20%) Agile Software Development
6 19 (15.20%) Runbook
7 17 (13.60%) Decision-Making
8 15 (12.00%) OO
9 14 (11.20%) Problem Management
10 12 (9.60%) Continuous Delivery
10 12 (9.60%) DevOps
11 11 (8.80%) Network Management
12 10 (8.00%) Business Analysis
12 10 (8.00%) Software Delivery
12 10 (8.00%) Statistics
13 9 (7.20%) Configuration Management
13 9 (7.20%) Disaster Recovery
13 9 (7.20%) Performance Tuning
Programming Languages
1 23 (18.40%) SQL
2 15 (12.00%) JavaScript
3 9 (7.20%) Shell Script
4 2 (1.60%) Ruby
5 1 (0.80%) C
5 1 (0.80%) Java
Qualifications
1 59 (47.20%) Security Cleared
2 47 (37.60%) SC Cleared
3 10 (8.00%) Degree
4 8 (6.40%) DV Cleared
5 5 (4.00%) CCNP
5 5 (4.00%) Cisco Certification
5 5 (4.00%) ITIL Certification
6 4 (3.20%) CCNA
7 3 (2.40%) ISTQB
7 3 (2.40%) ISTQB Advanced Certification
7 3 (2.40%) ITIL Foundation Certificate
7 3 (2.40%) Master's Degree
8 2 (1.60%) BPSS Clearance
8 2 (1.60%) PRINCE2 Practitioner
9 1 (0.80%) CCDP
9 1 (0.80%) CCIE
9 1 (0.80%) Chartered Engineer
9 1 (0.80%) ISEB
9 1 (0.80%) Microsoft Certification
9 1 (0.80%) OCP
Quality Assurance & Compliance
1 18 (14.40%) QA
2 7 (5.60%) SLA
3 4 (3.20%) JSP 440
4 3 (2.40%) ISO/IEC 20000
5 2 (1.60%) Disclosure Scotland
5 2 (1.60%) PMO
6 1 (0.80%) COBIT
System Software
1 28 (22.40%) Active Directory
2 11 (8.80%) VMware Infrastructure
3 9 (7.20%) Oracle RAC
4 8 (6.40%) XenApp
4 8 (6.40%) XenDesktop
5 7 (5.60%) VMware ESXi
6 6 (4.80%) Docker
7 5 (4.00%) Virtual Servers
8 3 (2.40%) vSphere
9 1 (0.80%) Virtual Machines
Systems Management
1 15 (12.00%) HP Operations Orchestration
1 15 (12.00%) Puppet
2 11 (8.80%) SCCM
3 9 (7.20%) Tivoli Storage Manager
4 8 (6.40%) Ansible
4 8 (6.40%) SCOM
4 8 (6.40%) vCenter Server
5 7 (5.60%) Terraform
5 7 (5.60%) vMotion
6 6 (4.80%) Consul
7 3 (2.40%) EMC NetWorker
7 3 (2.40%) Microsoft Clustering
8 2 (1.60%) Systems Management Server (SMS)
8 2 (1.60%) ZABBIX
9 1 (0.80%) AirWatch
9 1 (0.80%) Data Guard
9 1 (0.80%) Oracle Enterprise Manager
9 1 (0.80%) SAP Afaria
9 1 (0.80%) SnapMirror
9 1 (0.80%) XenMobile
Vendors
1 39 (31.20%) HP
2 22 (17.60%) Microsoft
3 17 (13.60%) Cisco
4 15 (12.00%) CheckPoint
5 14 (11.20%) Juniper
6 13 (10.40%) F5
7 12 (9.60%) EMC
8 11 (8.80%) McAfee
8 11 (8.80%) Oracle
8 11 (8.80%) VMware
9 9 (7.20%) 3PAR
10 8 (6.40%) BMC
11 7 (5.60%) Dynatrace
11 7 (5.60%) Red Hat
11 7 (5.60%) ServiceNow
12 5 (4.00%) Remedy
13 4 (3.20%) Aruba
13 4 (3.20%) Palo Alto
14 3 (2.40%) Extreme Networks
14 3 (2.40%) Forcepoint