Service Desk Analyst Contract Job Trends in England
Service Desk Analyst
UK > England
The median Service Desk Analyst daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 25 October 2026.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 25 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 470 | 368 | 308 |
| Rank change year-on-year | -102 | -60 | -59 |
| Contract Service Desk Analyst jobs | 172 | 159 | 225 |
| As % of all contract jobs in England | 0.37% | 0.56% | 0.71% |
| As % of the Job Titles category | 0.40% | 0.61% | 0.77% |
| Number of daily rates quoted | 102 | 64 | 109 |
| 10th Percentile | £120 | £131 | £140 |
| 25th Percentile | £150 | £149 | £170 |
| Median daily rate (50th Percentile) | £200 | £179 | £190 |
| Median % change year-on-year | +11.89% | -5.92% | +1.33% |
| 75th Percentile | £238 | £220 | £220 |
| 90th Percentile | £293 | £288 | £263 |
| UK median daily rate | £200 | £179 | £190 |
| % change year-on-year | +11.89% | -5.92% | +2.01% |
| Number of hourly rates quoted | 15 | 62 | 38 |
| 10th Percentile | £11.71 | £13.80 | £14.33 |
| 25th Percentile | £14.36 | £14.38 | £15.51 |
| Median hourly rate | £15.92 | £16.00 | £17.44 |
| Median % change year-on-year | -0.50% | -8.26% | +9.75% |
| 75th Percentile | £17.83 | £18.78 | £18.90 |
| 90th Percentile | £21.35 | £23.33 | £28.75 |
| UK median hourly rate | £15.81 | £16.00 | £17.44 |
| % change year-on-year | -1.19% | -8.26% | +11.54% |
All Contract IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all contract IT job adverts in England matching a recognised job title. The table also shows what proportion of all contract IT job adverts they make up.
| 6 months to 25 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Contract job adverts in England matching a recognised job title | 42,574 | 25,995 | 29,290 |
| % of contract job adverts matching a recognised job title | 91.74% | 91.15% | 93.05% |
| Number of daily rates quoted | 25,063 | 16,689 | 17,879 |
| 10th Percentile | £325 | £280 | £300 |
| 25th Percentile | £425 | £403 | £413 |
| Median daily rate (50th Percentile) | £525 | £510 | £525 |
| Median % change year-on-year | +2.94% | -2.86% | -2.78% |
| 75th Percentile | £638 | £625 | £638 |
| 90th Percentile | £738 | £725 | £750 |
| UK median daily rate | £525 | £500 | £525 |
| % change year-on-year | +5.00% | -4.76% | - |
| Number of hourly rates quoted | 3,832 | 1,500 | 1,161 |
| 10th Percentile | £14.25 | £13.85 | £15.10 |
| 25th Percentile | £19.78 | £17.36 | £21.25 |
| Median hourly rate | £41.63 | £25.15 | £42.50 |
| Median % change year-on-year | +65.54% | -40.82% | -7.37% |
| 75th Percentile | £68.00 | £50.00 | £67.50 |
| 90th Percentile | £80.00 | £70.00 | £75.00 |
| UK median hourly rate | £41.00 | £25.15 | £40.00 |
| % change year-on-year | +63.02% | -37.13% | -10.11% |
Service Desk Analyst Job Vacancy Trend in England
Historical trend showing the proportion of contract Service Desk Analyst job postings relative to all contract IT jobs advertised in England.
Service Desk Analyst Daily Rate Trend in England
Contractor daily rate distribution trend for Service Desk Analyst job vacancies in England.
Service Desk Analyst Daily Rate Histogram in England
Daily rate distribution for Service Desk Analyst jobs in England over the 6 months to 25 October 2026.
Service Desk Analyst Hourly Rate Trend in England
Contractor hourly rate distribution trend for Service Desk Analyst job vacancies in England.
Service Desk Analyst Hourly Rate Histogram in England
Hourly rate distribution for Service Desk Analyst jobs in England over the 6 months to 25 October 2026.
Service Desk Analyst Contract Job Locations in England
The table below looks at the demand and provides a guide to the median contractor rates quoted in Service Desk Analyst jobs within the England region over the 6 months to 25 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| North of England | -54 | 58 | £175 | +7.69% | 17 |
| North West | -22 | 48 | £169 | +3.85% | 9 |
| South East | -45 | 32 | £250 | +35.14% | 10 |
| East of England | -36 | 30 | £161 | -15.13% | 6 |
| South West | -19 | 22 | £180 | -7.10% | 10 |
| London | -78 | 20 | £215 | -21.82% | 8 |
| Midlands | -44 | 15 | £140 | +5.80% | 10 |
| West Midlands | -35 | 10 | £140 | -44.00% | 4 |
| Yorkshire | -42 | 7 | £220 | +40.80% | 5 |
| East Midlands | -22 | 5 | £118 | -9.97% | 6 |
| North East | -41 | 3 | £200 | +11.11% | 3 |
| Service Desk Analyst UK |
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Service Desk Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in England
For the 6 months to 25 October 2026, Service Desk Analyst contract job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract Service Desk Analyst job ads across the England region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Windows | 42.4% | 73 |
| 2 | Microsoft 365 | 40.7% | 70 |
| 3 | Customer Service | 36.6% | 63 |
| 4 | Microsoft | 35.5% | 61 |
| 5 | Active Directory | 31.4% | 54 |
| 6 | ITIL | 26.7% | 46 |
| 7 | ServiceNow | 23.3% | 40 |
| 8 | Problem-Solving | 22.1% | 38 |
| 9 | ITSM | 20.3% | 35 |
| 10 | Security Cleared | 19.2% | 33 |
| 11 | SC Cleared | 16.9% | 29 |
| 12 | Windows 10 | 14.0% | 24 |
| 13 | SLA | 11.6% | 20 |
| 14 | Service Management | 11.0% | 19 |
| 15 | Entra ID | 9.3% | 16 |
| 15 | Incident Management | 9.3% | 16 |
| 15 | Microsoft Office | 9.3% | 16 |
| 18 | Azure | 8.7% | 15 |
| 18 | Continuous Improvement | 8.7% | 15 |
| 18 | SharePoint | 8.7% | 15 |
| 21 | macOS | 7.6% | 13 |
| 22 | Collaborative Working | 7.0% | 12 |
| 22 | Service Delivery | 7.0% | 12 |
| 22 | VPN | 7.0% | 12 |
| 25 | OneDrive | 5.8% | 10 |
| 26 | Android | 4.7% | 8 |
| 26 | Customer Experience | 4.7% | 8 |
| 26 | Microsoft Intune | 4.7% | 8 |
| 29 | Apple iOS | 4.1% | 7 |
| 29 | Degree | 4.1% | 7 |
Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in England by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Service Analyst | 99.4% | 171 |
| 2 | IT Analyst | 26.2% | 45 |
| 3 | Service Desk Support Analyst | 5.8% | 10 |
| 4 | 2nd Line Service Desk Analyst | 5.2% | 9 |
| 4 | Senior Service Desk Analyst | 5.2% | 9 |
| 6 | 1st Line Service Desk Analyst | 3.5% | 6 |
| 7 | Support Analyst | 2.9% | 5 |
| 8 | IT Support Analyst | 2.3% | 4 |
| 8 | Service Management Analyst | 2.3% | 4 |
| 10 | 1st/2nd Line Service Desk Analyst | 1.7% | 3 |
| 10 | 1st/2nd Line Support Analyst | 1.7% | 3 |
| 12 | IT Support Engineer | 1.2% | 2 |
| 12 | Junior Analyst | 1.2% | 2 |
| 12 | Service Desk Engineer | 1.2% | 2 |
| 15 | 1st Line Support Analyst | 0.6% | 1 |
| 15 | Cisco Analyst | 0.6% | 1 |
| 15 | Digital Analyst | 0.6% | 1 |
| 15 | Financial Analyst | 0.6% | 1 |