Help Desk Support Contracts in the North of England

Help Desk Support
England > North of England

The median Help Desk Support daily rate in the North of England is £183 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 174 210 220
Rank change year-on-year +36 +10 -33
Contract jobs requiring a Help Desk Support 6 8 18
As % of all contract jobs advertised in the North of England 0.13% 0.14% 0.25%
As % of the Job Titles category 0.14% 0.14% 0.26%
Number of daily rates quoted 2 7 15
10th Percentile £147 £131 £113
25th Percentile £158 £147 £118
Median daily rate (50th Percentile) £183 £180 £125
Median % change year-on-year +1.39% +44.00% -
75th Percentile £213 £313 £143
90th Percentile £228 £423 £189
England median daily rate £145 £675 £140
% change year-on-year -78.52% +382.14% +9.80%
Number of hourly rates quoted 4 0 1
10th Percentile - - -
25th Percentile - - £17.00
Median hourly rate £10.95 - £18.00
75th Percentile £12.51 - £19.00
90th Percentile £15.32 - -
England median hourly rate £13.50 £18.50 £14.50
% change year-on-year -27.01% +27.55% +7.41%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,414 5,565 7,029
% of contract IT jobs with a recognized job title 93.02% 95.14% 96.97%
Number of daily rates quoted 2,794 3,933 5,191
10th Percentile £263 £275 £200
25th Percentile £381 £406 £363
Median daily rate (50th Percentile) £480 £500 £475
Median % change year-on-year -4.00% +5.26% +11.76%
75th Percentile £578 £588 £550
90th Percentile £675 £680 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 390 173 301
10th Percentile £11.00 £13.16 £11.17
25th Percentile £12.53 £18.56 £14.25
Median hourly rate £19.75 £30.54 £18.50
Median % change year-on-year -35.33% +65.08% +3.35%
75th Percentile £45.88 £49.40 £31.00
90th Percentile £57.75 £65.95 £50.78
England median hourly rate £35.00 £43.86 £22.40
% change year-on-year -20.20% +95.80% -0.09%

Help Desk Support
Job Vacancy Trend in the North of England

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Help Desk Support in the North of England

Help Desk Support
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Help Desk Support in the North of England.

Daily rate trend for Help Desk Support in the North of England

Help Desk Support
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Help Desk Support in the North of England.

Hourly rate trend for Help Desk Support in the North of England

Help Desk Support
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the North of England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +24 5 £140 -62.67% 5
Yorkshire +18 1 £225 +44.00%
Help Desk Support
England

Help Desk Support Skill Set
Top 23 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 19 April 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring Help Desk Support in the job title.

1 5 (83.33%) Customer Service
2 4 (66.67%) Windows 10
2 4 (66.67%) Microsoft
2 4 (66.67%) Windows
3 3 (50.00%) Time Management
3 3 (50.00%) SC Cleared
3 3 (50.00%) Security Cleared
3 3 (50.00%) Disclosure Scotland
3 3 (50.00%) Decision-Making
3 3 (50.00%) Problem-Solving
3 3 (50.00%) Microsoft Office
4 1 (16.67%) Social Skills
4 1 (16.67%) iPad
4 1 (16.67%) Microsoft 365
4 1 (16.67%) Windows Server
4 1 (16.67%) SharePoint
4 1 (16.67%) Microsoft Exchange
4 1 (16.67%) TCP/IP
4 1 (16.67%) DNS
4 1 (16.67%) Active Directory
4 1 (16.67%) Service Management
4 1 (16.67%) Wi-Fi
4 1 (16.67%) JIRA

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
1 1 (16.67%) SharePoint
Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 1 (16.67%) Microsoft 365
Communications & Networking
1 1 (16.67%) DNS
1 1 (16.67%) TCP/IP
1 1 (16.67%) Wi-Fi
Development Applications
1 1 (16.67%) JIRA
General
1 1 (16.67%) Social Skills
Miscellaneous
1 1 (16.67%) iPad
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows 10
2 1 (16.67%) Windows Server
Processes & Methodologies
1 5 (83.33%) Customer Service
2 3 (50.00%) Decision-Making
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Time Management
3 1 (16.67%) Service Management
Qualifications
1 3 (50.00%) SC Cleared
1 3 (50.00%) Security Cleared
Quality Assurance & Compliance
1 3 (50.00%) Disclosure Scotland
System Software
1 1 (16.67%) Active Directory
Vendors
1 4 (66.67%) Microsoft