ITIL Contracts in the North of England

ITIL (Information Technology Infrastructure Library)
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 28 31 27
Rank change year-on-year +3 -4 +2
Contract jobs citing ITIL 214 251 339
As % of all contract jobs advertised in the North of England 6.49% 5.26% 5.82%
As % of the Processes & Methodologies category 7.22% 6.14% 6.41%
Number of daily rates quoted 118 165 239
10th Percentile £171 £234 £274
25th Percentile £226 £381 £363
Median daily rate (50th Percentile) £340 £475 £463
Median % change year-on-year -28.42% +2.70% +8.82%
75th Percentile £488 £540 £560
90th Percentile £663 £650 £650
England median daily rate £468 £500 £475
% change year-on-year -6.35% +5.26% +5.56%
Number of hourly rates quoted 11 15 32
10th Percentile £13.70 £12.53 £17.29
25th Percentile £16.25 £14.00 £20.00
Median hourly rate £18.50 £18.50 £35.90
Median % change year-on-year - -48.47% +88.95%
75th Percentile £36.89 £42.88 £48.38
90th Percentile £43.39 £46.18 £65.00
England median hourly rate £21.63 £17.69 £19.94
% change year-on-year +22.24% -11.29% +26.62%

All Process and Methodology Skills
North of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 2,966 4,089 5,288
As % of all contract IT jobs advertised in the North of England 90.02% 85.76% 90.72%
Number of daily rates quoted 1,908 2,506 3,674
10th Percentile £263 £300 £302
25th Percentile £378 £400 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £563 £588 £600
90th Percentile £650 £675 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 154 355 207
10th Percentile £13.83 £11.03 £10.63
25th Percentile £18.20 £12.45 £15.25
Median hourly rate £28.75 £17.50 £27.70
Median % change year-on-year +64.29% -36.82% +49.73%
75th Percentile £55.76 £44.41 £45.05
90th Percentile £82.56 £53.90 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

ITIL
Job Vacancy Trend in the North of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for ITIL in the North of England

ITIL
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing ITIL in the North of England.

Daily rate trend for ITIL in the North of England

ITIL
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing ITIL in the North of England over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in the North of England

ITIL
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing ITIL in the North of England.

Hourly rate trend for ITIL in the North of England

ITIL
Hourly Rate Histogram in the North of England

Hourly rate distribution of jobs citing ITIL in the North of England over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in the North of England

ITIL
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +13 144 £350 -28.06% 144
Yorkshire -11 59 £350 -26.32% 91
North East -10 10 £195 -60.00% 21
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (15.89%) SharePoint
2 32 (14.95%) Microsoft Exchange
3 9 (4.21%) Skype for Business
4 5 (2.34%) Confluence
4 5 (2.34%) IIS
4 5 (2.34%) Mattermost
5 3 (1.40%) OpenEdge
6 1 (0.47%) CICS
Applications
1 43 (20.09%) Microsoft Office
2 9 (4.21%) Microsoft PowerPoint
3 8 (3.74%) MS Visio
4 7 (3.27%) Microsoft Excel
Business Applications
1 4 (1.87%) Remedy ITSM
2 1 (0.47%) assyst
2 1 (0.47%) Dynamics CRM
2 1 (0.47%) Oracle EBS
Cloud Services
1 66 (30.84%) Microsoft 365
2 42 (19.63%) Entra ID
3 32 (14.95%) Azure
4 10 (4.67%) SaaS
5 6 (2.80%) AWS
6 4 (1.87%) Google Workspace
7 3 (1.40%) GCP
7 3 (1.40%) OneDrive
8 2 (0.93%) Amazon EC2
8 2 (0.93%) Amazon S3
8 2 (0.93%) AWS CloudFormation
8 2 (0.93%) Cloud Computing
8 2 (0.93%) Microsoft Copilot
8 2 (0.93%) Microsoft Purview
8 2 (0.93%) Nutanix
8 2 (0.93%) Power Automate
8 2 (0.93%) Power Platform
8 2 (0.93%) PowerApps
8 2 (0.93%) ShareGate
8 2 (0.93%) Virtual Private Cloud
Communications & Networking
1 20 (9.35%) DNS
2 18 (8.41%) DHCP
3 17 (7.94%) LAN
4 14 (6.54%) Firewall
4 14 (6.54%) Wi-Fi
5 13 (6.07%) VPN
5 13 (6.07%) WAN
6 10 (4.67%) Skype
7 9 (4.21%) BGP
7 9 (4.21%) EIGRP
7 9 (4.21%) OSPF
8 8 (3.74%) Wireless
8 8 (3.74%) WLAN
9 6 (2.80%) Cisco ASA
9 6 (2.80%) Cisco Firepower
9 6 (2.80%) HSRP
9 6 (2.80%) IPsec
9 6 (2.80%) TCP/IP
9 6 (2.80%) Unified Communications
9 6 (2.80%) WebEx
Database & Business Intelligence
1 9 (4.21%) SQL Server
2 2 (0.93%) InterSystems Cache
2 2 (0.93%) MySQL
2 2 (0.93%) Relational Database
3 1 (0.47%) DB2
Development Applications
1 9 (4.21%) JIRA
2 4 (1.87%) Jenkins
3 1 (0.47%) GitLab
General
1 96 (44.86%) Social Skills
2 35 (16.36%) Analytical Skills
3 28 (13.08%) Public Sector
4 18 (8.41%) Inclusion and Diversity
5 15 (7.01%) Retail
6 12 (5.61%) Finance
7 10 (4.67%) Military
7 10 (4.67%) Presentation Skills
7 10 (4.67%) Telecoms
8 8 (3.74%) Documentation Skills
9 7 (3.27%) Banking
10 6 (2.80%) Manufacturing
11 3 (1.40%) Law
11 3 (1.40%) Marketing
11 3 (1.40%) Organisational Skills
12 2 (0.93%) Influencing Skills
12 2 (0.93%) Legal
13 1 (0.47%) Financial Institution
13 1 (0.47%) Local Government
13 1 (0.47%) Social Housing
Job Titles
1 55 (25.70%) Analyst
2 30 (14.02%) Service Analyst
2 30 (14.02%) Support Engineer
3 29 (13.55%) Service Desk Analyst
4 16 (7.48%) Desktop Support
4 16 (7.48%) IT Support
5 15 (7.01%) Microsoft 365 Engineer
5 15 (7.01%) Network Engineer
6 14 (6.54%) 1st Line Support
7 13 (6.07%) 2nd Line Support
7 13 (6.07%) Change Manager
7 13 (6.07%) Desktop Engineer
7 13 (6.07%) Desktop Support Engineer
7 13 (6.07%) Service Manager
7 13 (6.07%) Support Manager
8 12 (5.61%) 2nd Line Engineer
8 12 (5.61%) 2nd Line Support Engineer
8 12 (5.61%) Support Analyst
9 11 (5.14%) Lead
10 10 (4.67%) 2nd Line Desktop Support
Libraries, Frameworks & Software Standards
1 5 (2.34%) XMPP
2 1 (0.47%) LDAP
2 1 (0.47%) REST
2 1 (0.47%) SOAP
2 1 (0.47%) XML
Miscellaneous
1 27 (12.62%) Management Information System
2 18 (8.41%) Smartphone
3 13 (6.07%) iPhone
4 9 (4.21%) CMDB
5 7 (3.27%) Video Conferencing
6 5 (2.34%) Enterprise Software
7 4 (1.87%) Virtual Team
8 3 (1.40%) Data Centre
8 3 (1.40%) Driving Licence
8 3 (1.40%) IVR
8 3 (1.40%) Mobile App
9 2 (0.93%) Analytical Mindset
9 2 (0.93%) Clustering
9 2 (0.93%) Mainframe
9 2 (0.93%) Onboarding
9 2 (0.93%) Self-Motivation
10 1 (0.47%) Operational Technology
10 1 (0.47%) Product Ownership
10 1 (0.47%) Renewable Energy
10 1 (0.47%) Security Posture
Operating Systems
1 61 (28.50%) Windows
2 27 (12.62%) Windows Server
3 17 (7.94%) Mac OS
3 17 (7.94%) Windows 10
4 15 (7.01%) Linux
5 13 (6.07%) Windows Server 2016
6 10 (4.67%) VMS
7 8 (3.74%) Windows Server 2003
7 8 (3.74%) Windows Server 2012
8 6 (2.80%) Android
8 6 (2.80%) Windows Server 2019
9 5 (2.34%) Windows 8
9 5 (2.34%) Windows Server 2008
9 5 (2.34%) Windows XP
10 3 (1.40%) Apple iOS
11 2 (0.93%) CentOS
11 2 (0.93%) Unix
11 2 (0.93%) Windows 7
12 1 (0.47%) zOS
Processes & Methodologies
1 65 (30.37%) Problem-Solving
2 63 (29.44%) ITSM
3 54 (25.23%) Service Management
4 46 (21.50%) Customer Service
5 40 (18.69%) Incident Management
6 33 (15.42%) Agile
7 32 (14.95%) Change Management
7 32 (14.95%) Problem Management
8 28 (13.08%) Stakeholder Management
9 27 (12.62%) Service Delivery
10 24 (11.21%) DevOps
11 21 (9.81%) Continuous Improvement
12 19 (8.88%) Collaborative Working
12 19 (8.88%) Project Management
13 16 (7.48%) Asset Management
13 16 (7.48%) Infrastructure Engineering
14 14 (6.54%) Disaster Recovery
15 13 (6.07%) Mobile Device Management
15 13 (6.07%) Process Improvement
16 12 (5.61%) Root Cause Analysis
Programming Languages
1 11 (5.14%) PowerShell
2 9 (4.21%) SQL
3 2 (0.93%) MUMPS
3 2 (0.93%) Python
4 1 (0.47%) ActionScript
4 1 (0.47%) ActionScript 2.0
4 1 (0.47%) C
4 1 (0.47%) Java
4 1 (0.47%) JCL
4 1 (0.47%) REXX
Qualifications
1 44 (20.56%) Security Cleared
2 37 (17.29%) SC Cleared
3 29 (13.55%) Degree
4 22 (10.28%) ITIL Certification
5 15 (7.01%) Microsoft Certification
6 10 (4.67%) Cisco Certification
7 9 (4.21%) ITIL Foundation Certificate
8 7 (3.27%) CCNA
9 4 (1.87%) PMI Certification
9 4 (1.87%) PMP
10 3 (1.40%) CCNP
11 2 (0.93%) A+ Certification
11 2 (0.93%) MCP
11 2 (0.93%) Network+ Certification
12 1 (0.47%) APMP
12 1 (0.47%) DBS Check
12 1 (0.47%) DV Cleared
12 1 (0.47%) Master's Degree
12 1 (0.47%) MCSA
12 1 (0.47%) MCSE
Quality Assurance & Compliance
1 25 (11.68%) SLA
2 8 (3.74%) ISO/IEC 27001
3 3 (1.40%) ISO 22301
3 3 (1.40%) ISO 31000
3 3 (1.40%) ISO/IEC 20000
3 3 (1.40%) PCI DSS
4 2 (0.93%) QA
5 1 (0.47%) Accessibility
5 1 (0.47%) COBIT
5 1 (0.47%) PMO
5 1 (0.47%) Software Quality Assurance
System Software
1 83 (38.79%) Active Directory
2 8 (3.74%) VMware Infrastructure
3 5 (2.34%) Virtual Machines
3 5 (2.34%) VMware ESXi
4 3 (1.40%) Hyper-V
4 3 (1.40%) Microsoft Virtual Server
4 3 (1.40%) Virtual Servers
5 2 (0.93%) VMware NSX
6 1 (0.47%) Virtual Desktop
Systems Management
1 21 (9.81%) Microsoft Intune
2 15 (7.01%) WSUS
3 13 (6.07%) Jamf Pro
4 9 (4.21%) SCCM
5 8 (3.74%) Single Sign-On
6 6 (2.80%) Terraform
6 6 (2.80%) vCenter Server
7 5 (2.34%) SCOM
8 3 (1.40%) Active Directory Federation Services
8 3 (1.40%) Ansible
8 3 (1.40%) Backup Exec
8 3 (1.40%) Grafana
8 3 (1.40%) Microsoft Clustering
8 3 (1.40%) Nagios
8 3 (1.40%) NetApp OnCommand
8 3 (1.40%) vMotion
8 3 (1.40%) ZABBIX
9 2 (0.93%) Prometheus
10 1 (0.47%) Kubernetes
10 1 (0.47%) Tivoli NetView
Vendors
1 92 (42.99%) Microsoft
2 58 (27.10%) ServiceNow
3 28 (13.08%) Cisco
4 20 (9.35%) VMware
5 17 (7.94%) Apple
6 11 (5.14%) SolarWinds
7 8 (3.74%) Splunk
8 7 (3.27%) Palo Alto
9 6 (2.80%) CheckPoint
10 5 (2.34%) BMC
10 5 (2.34%) Canon
10 5 (2.34%) Google
10 5 (2.34%) Red Hat
10 5 (2.34%) Remedy
11 4 (1.87%) Citrix
11 4 (1.87%) IBM
12 3 (1.40%) Huawei
12 3 (1.40%) Oracle
12 3 (1.40%) Symantec
12 3 (1.40%) Veeam