The following table provides summary statistics for contract job vacancies advertised in Oxfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East / Oxfordshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 56 55 45
Rank change year-on-year -1 -10  
Contract jobs citing Service Management 13 7 27
As % of all contract IT jobs advertised in Oxfordshire 2.04% 1.19% 3.55%
As % of the Processes & Methodologies category 2.49% 1.49% 4.40%
Number of daily rates quoted 13 3 14
Median daily rate £450 £400 £450
Median daily rate % change year-on-year +12.50% -11.11%  
90% offered a daily rate of more than £194 £400 £416
10% offered a daily rate of more than £495 £424 £530
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 0 2 10
Median hourly rate - £14.00 £13.35
Median hourly rate % change year-on-year - +4.86%  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Oxfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Oxfordshire
Contract job vacancies with a requirement for process and methodology skills 523 469 614
As % of all contract IT job vacancies advertised in Oxfordshire 82.23% 79.49% 80.68%
Number of daily rates quoted 394 343 407
Median daily rate £465 £415 £403
Median daily rate % change year-on-year +12.04% +3.10%  
90% offered a daily rate of more than £313 £310 £275
10% offered a daily rate of more than £580 £525 £525
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 14 13 29
Median hourly rate £14.00 £16.00 £22.00
Median hourly rate % change year-on-year -12.50% -27.27%  
90% offered a hourly rate of more than £11.00 £14.00 £13.35
10% offered a hourly rate of more than £36.00 £40.50 £45.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Management
Job Vacancy Trend in Oxfordshire

The job posting trend of jobs advertised in Oxfordshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Oxfordshire

Service Management
Contractor Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Oxfordshire.

Contractor daily rate trend for Service Management in Oxfordshire

Service Management
Contractor Daily Rate Histogram in Oxfordshire

The daily rate distribution of IT jobs citing Service Management in Oxfordshire over the 3 months to 22 June 2017.

Contractor daily rate histogram for Service Management in Oxfordshire

Service Management
Contractor Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Oxfordshire.

Contractor hourly rate trend for Service Management in Oxfordshire

Service Management
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Oxfordshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +4 8 £450 +12.50%
Kidlington 0 4 £298 - 1
Service Management
South East

For the 6 months to 22 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Oxfordshire region with a requirement for Service Management.

1 13 (76.47%) ITIL
2 10 (58.82%) Stakeholder Management
3 9 (52.94%) Degree
4 7 (41.18%) ITIL Foundation Certificate
4 7 (41.18%) Data Centre
5 6 (35.29%) Continuous Improvement
5 6 (35.29%) Master's Degree
5 6 (35.29%) Windows
6 5 (29.41%) Windows 7
6 5 (29.41%) Agile Software Development
6 5 (29.41%) Microsoft Office
6 5 (29.41%) Windows XP
6 5 (29.41%) Microsoft
6 5 (29.41%) Disaster Recovery
6 5 (29.41%) Service Delivery
6 5 (29.41%) IT Strategy
6 5 (29.41%) Analytical Skills
7 4 (23.53%) Publishing
7 4 (23.53%) CMDB
8 3 (17.65%) Process Management
9 2 (11.76%) Matrix Organization
9 2 (11.76%) ERP
9 2 (11.76%) CBAP
9 2 (11.76%) Waterfall
9 2 (11.76%) Release Management
9 2 (11.76%) User Acceptance Testing
9 2 (11.76%) Business Analysis
10 1 (5.88%) SharePoint Server
10 1 (5.88%) Operations Management
10 1 (5.88%) Software Engineering

Service Management
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) SharePoint Server
Applications
1 5 (29.41%) Microsoft Office
Cloud Services
1 1 (5.88%) Office 365
1 1 (5.88%) OneDrive
Communications & Networking
1 1 (5.88%) Ethernet
1 1 (5.88%) NAS
1 1 (5.88%) SAN
General
1 4 (23.53%) Publishing
Job Titles
1 8 (47.06%) Service Manager
2 7 (41.18%) Analyst
3 6 (35.29%) IT Support
4 5 (29.41%) 1st Line Service Desk Analyst
4 5 (29.41%) 1st Line Support
4 5 (29.41%) 1st Line Support Analyst
4 5 (29.41%) IT Analyst
4 5 (29.41%) IT Support Analyst
4 5 (29.41%) Service Analyst
4 5 (29.41%) Service Desk Analyst
4 5 (29.41%) Service Desk Support
4 5 (29.41%) Service Desk Support Analyst
4 5 (29.41%) Support Analyst
5 3 (17.65%) 1st Line Engineer
5 3 (17.65%) 1st Line Support Engineer
5 3 (17.65%) 1st Line Support Technician
5 3 (17.65%) IT Engineer
5 3 (17.65%) IT Technician
5 3 (17.65%) Support Engineer
5 3 (17.65%) Support Technician
Miscellaneous
1 7 (41.18%) Data Centre
2 5 (29.41%) Analytical Skills
3 4 (23.53%) CMDB
Operating Systems
1 6 (35.29%) Windows
2 5 (29.41%) Windows 7
2 5 (29.41%) Windows XP
3 1 (5.88%) Linux
3 1 (5.88%) Red Hat Enterprise Linux
3 1 (5.88%) Solaris
3 1 (5.88%) Unix
3 1 (5.88%) Windows Server
Processes & Methodologies
1 13 (76.47%) ITIL
2 10 (58.82%) Stakeholder Management
3 6 (35.29%) Continuous Improvement
4 5 (29.41%) Agile Software Development
4 5 (29.41%) Disaster Recovery
4 5 (29.41%) IT Strategy
4 5 (29.41%) Service Delivery
5 3 (17.65%) Process Management
6 2 (11.76%) Business Analysis
6 2 (11.76%) ERP
6 2 (11.76%) Matrix Organization
6 2 (11.76%) Release Management
6 2 (11.76%) User Acceptance Testing
6 2 (11.76%) Waterfall
7 1 (5.88%) Capacity Planning
7 1 (5.88%) Coaching
7 1 (5.88%) Operations Management
7 1 (5.88%) Problem Management
7 1 (5.88%) Software Engineering
7 1 (5.88%) Stakeholder Engagement
Qualifications
1 9 (52.94%) Degree
2 7 (41.18%) ITIL Foundation Certificate
3 6 (35.29%) Master's Degree
4 2 (11.76%) CBAP
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 1 (5.88%) Active Directory
Systems Management
1 1 (5.88%) Microsoft Data Protection Manager
1 1 (5.88%) Systems Management Server (SMS)
1 1 (5.88%) WSUS
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) ServiceNow