Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Oxfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Oxfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 85 97 88
Rank change year-on-year +12 -9 -29
Contract jobs citing Service Management 18 15 21
As % of all contract IT jobs advertised in Oxfordshire 1.47% 1.19% 1.59%
As % of the Processes & Methodologies category 1.78% 1.37% 1.96%
Number of daily rates quoted 15 10 11
Oxfordshire median daily rate £400 £450 £363
Median daily rate % change year-on-year -11.11% +24.14% -8.23%
10th Percentile £143 £200 £356
90th Percentile £488 £525 £475
South East median daily rate £400 £425 £389
% change year-on-year -5.88% +9.32% +11.07%
Number of hourly rates quoted 0 4 8
Oxfordshire median hourly rate - £16.25 £14.00
Median hourly rate % change year-on-year - +16.07% +4.87%
South East median hourly rate £15.00 £14.25 £15.50
% change year-on-year +5.26% -8.06% +10.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Contract vacancies with a requirement for process or methodology skills 1014 1097 1069
As % of all contract IT jobs advertised in Oxfordshire 82.84% 86.93% 80.92%
Number of daily rates quoted 820 775 780
Oxfordshire median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £300 £214 £227
90th Percentile £590 £550 £520
South East median daily rate £425 £400 £395
% change year-on-year +6.25% +1.27% +5.33%
Number of hourly rates quoted 16 33 44
Oxfordshire median hourly rate £23.00 £20.00 £22.50
Median hourly rate % change year-on-year +15.00% -11.11% +52.54%
10th Percentile £13.67 £14.09 £12.70
90th Percentile £77.50 £42.55 £55.53
South East median hourly rate £23.00 £26.00 £26.60
% change year-on-year -11.54% -2.26% +52.00%

Service Management
Job Vacancy Trend in Oxfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Management in Oxfordshire

Service Management
Contractor Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Oxfordshire.

Contractor daily rate trend for Service Management in Oxfordshire

Service Management
Contractor Daily Rate Histogram in Oxfordshire

The daily rate distribution of IT jobs citing Service Management in Oxfordshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for Service Management in Oxfordshire

Service Management
Contractor Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Oxfordshire.

Contractor hourly rate trend for Service Management in Oxfordshire

Service Management
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Oxfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -2 8 £425 -5.56% 2
Kidlington -6 5 £145 -18.88% 1
Service Management
South East

For the 6 months to 24 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Oxfordshire region with a requirement for Service Management.

1 12 (66.67%) ITIL
2 8 (44.44%) Windows
2 8 (44.44%) Degree
2 8 (44.44%) Windows 7
3 7 (38.89%) Data Centre
3 7 (38.89%) Stakeholder Management
4 6 (33.33%) Service Delivery
4 6 (33.33%) ITIL Foundation Certificate
4 6 (33.33%) Master's Degree
5 5 (27.78%) Microsoft
6 4 (22.22%) Active Directory
6 4 (22.22%) Internet
6 4 (22.22%) Systems Management Server (SMS)
6 4 (22.22%) Windows XP
6 4 (22.22%) SMS
6 4 (22.22%) Microsoft Office
6 4 (22.22%) Visual Studio
6 4 (22.22%) Windows 8
6 4 (22.22%) Windows 10
6 4 (22.22%) Analytical Skills
6 4 (22.22%) PDA
6 4 (22.22%) Publishing
6 4 (22.22%) Collaborative Working
7 3 (16.67%) CMDB
8 2 (11.11%) Incident Management
8 2 (11.11%) Continuous Improvement
8 2 (11.11%) IT Strategy
9 1 (5.56%) Proactive Monitoring
9 1 (5.56%) Configuration Management
9 1 (5.56%) Asset Management

Service Management
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) CMS
Applications
1 4 (22.22%) Microsoft Office
Communications & Networking
1 4 (22.22%) Internet
1 4 (22.22%) SMS
Development Applications
1 4 (22.22%) Visual Studio
General
1 4 (22.22%) Publishing
Job Titles
1 8 (44.44%) Analyst
1 8 (44.44%) Service Analyst
1 8 (44.44%) Service Desk Analyst
1 8 (44.44%) Service Manager
2 6 (33.33%) IT Analyst
3 5 (27.78%) Service Desk Support
3 5 (27.78%) Service Desk Support Analyst
3 5 (27.78%) Support Analyst
4 4 (22.22%) 1st Line Service Desk Analyst
4 4 (22.22%) 1st Line Support
4 4 (22.22%) 1st Line Support Analyst
4 4 (22.22%) IT Support
4 4 (22.22%) IT Support Analyst
5 3 (16.67%) ITIL Manager
6 2 (11.11%) IT Manager
6 2 (11.11%) IT Services Manager
6 2 (11.11%) ITIL Service Manager
7 1 (5.56%) Desktop Support
7 1 (5.56%) Network Engineer
7 1 (5.56%) Network Support Analyst
Miscellaneous
1 7 (38.89%) Data Centre
2 4 (22.22%) Analytical Skills
2 4 (22.22%) PDA
3 3 (16.67%) CMDB
4 1 (5.56%) RIA
Operating Systems
1 8 (44.44%) Windows
1 8 (44.44%) Windows 7
2 4 (22.22%) Windows 10
2 4 (22.22%) Windows 8
2 4 (22.22%) Windows XP
Processes & Methodologies
1 12 (66.67%) ITIL
2 7 (38.89%) Stakeholder Management
3 6 (33.33%) Service Delivery
4 4 (22.22%) Collaborative Working
5 2 (11.11%) Continuous Improvement
5 2 (11.11%) Incident Management
5 2 (11.11%) IT Strategy
6 1 (5.56%) Asset Management
6 1 (5.56%) Configuration Management
6 1 (5.56%) Disaster Recovery
6 1 (5.56%) ITIL V3
6 1 (5.56%) ITSM
6 1 (5.56%) Performance Metrics
6 1 (5.56%) Proactive Monitoring
6 1 (5.56%) Problem Management
6 1 (5.56%) Process Improvement
6 1 (5.56%) Process Management
6 1 (5.56%) Software Asset Management
6 1 (5.56%) Validation
Qualifications
1 8 (44.44%) Degree
2 6 (33.33%) ITIL Foundation Certificate
2 6 (33.33%) Master's Degree
System Software
1 4 (22.22%) Active Directory
Systems Management
1 4 (22.22%) Systems Management Server (SMS)
Vendors
1 5 (27.78%) Microsoft
2 1 (5.56%) ServiceNow