Period
to 17 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 February 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Oxfordshire
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 126 116 135
Rank change year-on-year -10 +19 +1
Permanent jobs citing Service Management 47 44 56
As % of all permanent IT jobs advertised in Oxfordshire 1.52% 1.66% 1.62%
As % of the Processes & Methodologies category 1.70% 1.88% 1.85%
Number of salaries quoted 55 35 37
Oxfordshire median annual salary £52,500 £35,000 £45,500
Median salary % change year-on-year +50.00% -23.08% -22.55%
10th Percentile £35,000 £21,500 £29,600
90th Percentile £82,000 £75,000 £66,000
South East median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Permanent vacancies with a requirement for process or methodology skills 2,770 2,342 3,029
As % of all permanent IT jobs advertised in Oxfordshire 89.38% 88.24% 87.59%
Number of salaries quoted 2,303 1,867 2,460
Oxfordshire median annual salary £47,000 £42,500 £45,000
Median salary % change year-on-year +10.59% -5.56% +5.88%
10th Percentile £28,870 £27,500 £27,500
90th Percentile £72,500 £67,500 £67,500
South East median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Oxfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Management in Oxfordshire

Service Management
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Oxfordshire.

Salary trend for Service Management in Oxfordshire

Service Management
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing Service Management in Oxfordshire over the 6 months to 17 February 2018.

Salary histogram for Service Management in Oxfordshire

Service Management
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Oxfordshire region over the 6 months to 17 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -24 15 £52,500 -22.22% 2
Kidlington - 7 £55,000 - 3
Witney - 5 £52,500 - 1
Banbury +8 4 £52,500 +90.91%
Abingdon -16 3 £60,000 +71.43% 2
Eynsham - 1 £35,000 -
Service Management
South East

For the 6 months to 17 February 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxfordshire region with a requirement for Service Management.

1 39 (82.98%) ITIL
2 22 (46.81%) SLA
3 20 (42.55%) Continuous Improvement
4 18 (38.30%) Change Management
5 16 (34.04%) Stakeholder Management
5 16 (34.04%) ITSM
6 15 (31.91%) Risk Management
7 14 (29.79%) IT Strategy
8 13 (27.66%) Matrix Organization
8 13 (27.66%) Target Operating Model
8 13 (27.66%) E-Commerce
9 12 (25.53%) Java
9 12 (25.53%) BizTalk Server
9 12 (25.53%) Apache Camel
10 11 (23.40%) Service Delivery
11 10 (21.28%) Middleware
11 10 (21.28%) Agile Software Development
11 10 (21.28%) ITIL V3
11 10 (21.28%) Behavioural Change
12 9 (19.15%) Configuration Management
12 9 (19.15%) Microsoft
12 9 (19.15%) Windows
13 8 (17.02%) Finance
13 8 (17.02%) VMware
13 8 (17.02%) VMware Infrastructure
14 7 (14.89%) Office 365
14 7 (14.89%) Legal
14 7 (14.89%) Project Management
14 7 (14.89%) PRINCE2
14 7 (14.89%) DevOps

Service Management
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.53%) BizTalk Server
2 5 (10.64%) Elasticsearch
3 2 (4.26%) Apache
3 2 (4.26%) MS Exchange
3 2 (4.26%) Tomcat
Applications
1 1 (2.13%) Microsoft Office
Cloud Services
1 7 (14.89%) Office 365
2 6 (12.77%) Microsoft Azure
3 5 (10.64%) Amazon AWS
4 2 (4.26%) GitHub
Communications & Networking
1 3 (6.38%) DHCP
1 3 (6.38%) DNS
1 3 (6.38%) Remote Desktop
1 3 (6.38%) SAN
1 3 (6.38%) VLAN
1 3 (6.38%) VPN
2 2 (4.26%) DMZ
2 2 (4.26%) Firewall
3 1 (2.13%) SMS
Database & Business Intelligence
1 5 (10.64%) Amazon DynamoDB
1 5 (10.64%) MongoDB
1 5 (10.64%) MySQL
2 1 (2.13%) Power BI
Development Applications
1 5 (10.64%) Jenkins
2 2 (4.26%) Git (software)
General
1 8 (17.02%) Finance
2 7 (14.89%) Legal
Job Titles
1 15 (31.91%) Service Manager
2 10 (21.28%) Service Desk Manager
3 7 (14.89%) IT Manager
4 6 (12.77%) IT Services Manager
5 5 (10.64%) DevOps Engineer
5 5 (10.64%) Senior DevOps
5 5 (10.64%) Senior DevOps Engineer
6 4 (8.51%) Analyst
6 4 (8.51%) Systems Engineer
7 3 (6.38%) Business Analyst
7 3 (6.38%) Change Manager
7 3 (6.38%) Senior Analyst
7 3 (6.38%) Senior Business Analyst
8 2 (4.26%) 3rd Line Support Engineer
8 2 (4.26%) Infrastructure Engineer
8 2 (4.26%) Infrastructure Support Engineer
8 2 (4.26%) Senior Systems Engineer
8 2 (4.26%) Support Engineer
8 2 (4.26%) Systems Support
8 2 (4.26%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 12 (25.53%) Apache Camel
2 10 (21.28%) Middleware
3 6 (12.77%) Web Services
4 5 (10.64%) Elastic Stack
5 1 (2.13%) Ajax
5 1 (2.13%) HTML
5 1 (2.13%) SOAP
5 1 (2.13%) XML
Miscellaneous
1 5 (10.64%) Public Cloud
2 4 (8.51%) Analytical Skills
2 4 (8.51%) CMDB
3 3 (6.38%) Data Centre
Operating Systems
1 9 (19.15%) Windows
2 5 (10.64%) Linux
3 2 (4.26%) Windows Server
Processes & Methodologies
1 39 (82.98%) ITIL
2 20 (42.55%) Continuous Improvement
3 18 (38.30%) Change Management
4 16 (34.04%) ITSM
4 16 (34.04%) Stakeholder Management
5 15 (31.91%) Risk Management
6 14 (29.79%) IT Strategy
7 13 (27.66%) E-Commerce
7 13 (27.66%) Matrix Organization
7 13 (27.66%) Target Operating Model
8 11 (23.40%) Service Delivery
9 10 (21.28%) Agile Software Development
9 10 (21.28%) Behavioural Change
9 10 (21.28%) ITIL V3
10 9 (19.15%) Configuration Management
11 7 (14.89%) DevOps
11 7 (14.89%) PRINCE2
11 7 (14.89%) Project Management
12 5 (10.64%) Open Source
12 5 (10.64%) Release Management
Programming Languages
1 12 (25.53%) Java
2 6 (12.77%) SQL
3 3 (6.38%) PowerShell
4 1 (2.13%) JavaScript
Qualifications
1 6 (12.77%) Degree
2 3 (6.38%) Microsoft Certification
2 3 (6.38%) PMP
3 2 (4.26%) AWS Certification
3 2 (4.26%) ITIL Certification
Quality Assurance & Compliance
1 22 (46.81%) SLA
2 5 (10.64%) PCI DSS
2 5 (10.64%) QA
System Software
1 8 (17.02%) VMware Infrastructure
2 5 (10.64%) Docker
2 5 (10.64%) Virtual Desktop
3 3 (6.38%) Active Directory
3 3 (6.38%) vCloud
3 3 (6.38%) vSphere
Systems Management
1 5 (10.64%) Kibana
1 5 (10.64%) logstash
1 5 (10.64%) Packer
1 5 (10.64%) Puppet
1 5 (10.64%) Terraform
2 3 (6.38%) Single Sign-On
2 3 (6.38%) Systems Management Server (SMS)
2 3 (6.38%) vCenter Server
Vendors
1 9 (19.15%) Microsoft
2 8 (17.02%) VMware
3 5 (10.64%) Oracle
4 4 (8.51%) HP
5 3 (6.38%) 3PAR
5 3 (6.38%) Acronis
5 3 (6.38%) Aruba
5 3 (6.38%) Cadence
5 3 (6.38%) Cisco
5 3 (6.38%) Dell
5 3 (6.38%) EqualLogic
5 3 (6.38%) Veeam
6 2 (4.26%) ServiceNow
7 1 (2.13%) BMC