Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Service Management
South East > Oxfordshire
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 144 136 131
Rank change year-on-year -8 -5 -4
Permanent jobs citing Service Management 37 31 47
As % of all permanent IT jobs advertised in Oxfordshire 1.25% 1.15% 1.54%
As % of the Processes & Methodologies category 1.38% 1.27% 1.74%
Number of salaries quoted 45 25 30
Oxfordshire median annual salary £52,500 £35,000 £36,250
Median salary % change year-on-year +50.00% -3.45% -22.04%
10th Percentile £36,250 £20,450 £24,475
90th Percentile £72,500 £62,500 £51,200
South East median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Permanent vacancies with a requirement for process or methodology skills 2,690 2,438 2,703
As % of all permanent IT jobs advertised in Oxfordshire 91.00% 90.16% 88.77%
Number of salaries quoted 2,336 2,010 2,202
Oxfordshire median annual salary £47,500 £42,500 £46,000
Median salary % change year-on-year +11.76% -7.61% +8.24%
10th Percentile £30,000 £27,000 £27,500
90th Percentile £72,500 £67,500 £68,750
South East median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -

Service Management
Job Vacancy Trend in Oxfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Management in Oxfordshire

Service Management
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Oxfordshire.

Salary trend for Service Management in Oxfordshire

Service Management
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing Service Management in Oxfordshire over the 6 months to 27 May 2018.

Salary histogram for Service Management in Oxfordshire

Service Management
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Oxfordshire region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -7 22 £52,500 +108.45%
Kidlington - 10 £70,000 -
Banbury +15 4 £52,500 -12.50%
Witney +8 2 £52,500 +64.06%
Bicester -2 1 £75,000 -
Eynsham - 1 £35,000 -
Service Management
South East

For the 6 months to 27 May 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxfordshire region with a requirement for Service Management.

1 33 (89.19%) ITIL
2 21 (56.76%) Microsoft
3 16 (43.24%) SLA
3 16 (43.24%) ITSM
3 16 (43.24%) ITIL V3
4 12 (32.43%) Configuration Management
5 11 (29.73%) Oracle
5 11 (29.73%) VMware
5 11 (29.73%) Agile Software Development
5 11 (29.73%) VMware Infrastructure
6 10 (27.03%) Microsoft Azure
6 10 (27.03%) Amazon AWS
6 10 (27.03%) Open Source
6 10 (27.03%) PCI DSS
6 10 (27.03%) Web Services
6 10 (27.03%) Google
6 10 (27.03%) Puppet
6 10 (27.03%) MongoDB
6 10 (27.03%) Jenkins
6 10 (27.03%) Amazon DynamoDB
6 10 (27.03%) Elasticsearch
6 10 (27.03%) logstash
6 10 (27.03%) DevOps
6 10 (27.03%) Kibana
6 10 (27.03%) Public Cloud
6 10 (27.03%) Docker
6 10 (27.03%) SQL
6 10 (27.03%) MySQL
6 10 (27.03%) Windows
6 10 (27.03%) Linux

Service Management
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.03%) Elasticsearch
2 2 (5.41%) Apache
2 2 (5.41%) Tomcat
Applications
1 1 (2.70%) Microsoft Excel
1 1 (2.70%) Microsoft Office
1 1 (2.70%) Microsoft PowerPoint
1 1 (2.70%) Microsoft Project
1 1 (2.70%) MS Visio
Business Applications
1 1 (2.70%) Oracle Payables
1 1 (2.70%) Oracle Receivables
Cloud Services
1 10 (27.03%) Amazon AWS
1 10 (27.03%) Microsoft Azure
2 2 (5.41%) GitHub
2 2 (5.41%) Office 365
Communications & Networking
1 2 (5.41%) DMZ
1 2 (5.41%) Firewall
1 2 (5.41%) Remote Desktop
2 1 (2.70%) DHCP
2 1 (2.70%) DNS
2 1 (2.70%) SAN
2 1 (2.70%) SMS
2 1 (2.70%) VLAN
2 1 (2.70%) VPN
Database & Business Intelligence
1 10 (27.03%) Amazon DynamoDB
1 10 (27.03%) MongoDB
1 10 (27.03%) MySQL
Development Applications
1 10 (27.03%) Jenkins
2 2 (5.41%) Git (software)
General
1 6 (16.22%) Finance
2 5 (13.51%) Legal
3 3 (8.11%) Retail
4 1 (2.70%) General Ledger
4 1 (2.70%) Pharmaceutical
Job Titles
1 12 (32.43%) Service Manager
2 10 (27.03%) DevOps Engineer
2 10 (27.03%) Senior DevOps
2 10 (27.03%) Senior DevOps Engineer
3 8 (21.62%) Service Desk Manager
4 6 (16.22%) Infrastructure Support
5 4 (10.81%) IT Manager
6 3 (8.11%) IT Services Manager
7 2 (5.41%) Change Manager
7 2 (5.41%) Delivery Manager
7 2 (5.41%) Desktop Manager
7 2 (5.41%) Desktop Support
7 2 (5.41%) DevOps Systems Engineer
7 2 (5.41%) IT Support
7 2 (5.41%) Senior Systems Engineer
7 2 (5.41%) Service Desk Support
7 2 (5.41%) Service Improvement Manager
7 2 (5.41%) Services Delivery Manager
7 2 (5.41%) Systems Engineer
8 1 (2.70%) IT Analyst
Libraries, Frameworks & Software Standards
1 10 (27.03%) Elastic Stack
1 10 (27.03%) Web Services
Miscellaneous
1 10 (27.03%) Public Cloud
2 2 (5.41%) Analytical Skills
2 2 (5.41%) CMDB
2 2 (5.41%) Wiki
3 1 (2.70%) Data Centre
3 1 (2.70%) PMI
Operating Systems
1 10 (27.03%) Linux
1 10 (27.03%) Windows
Processes & Methodologies
1 33 (89.19%) ITIL
2 16 (43.24%) ITIL V3
2 16 (43.24%) ITSM
3 12 (32.43%) Configuration Management
4 11 (29.73%) Agile Software Development
5 10 (27.03%) Customer-Centricity
5 10 (27.03%) DevOps
5 10 (27.03%) Open Source
6 6 (16.22%) Stakeholder Management
7 5 (13.51%) Continuous Improvement
7 5 (13.51%) Internal Audit
7 5 (13.51%) Risk Management
7 5 (13.51%) Service Desk Management
8 4 (10.81%) Line Management
8 4 (10.81%) Migration
8 4 (10.81%) Release Management
8 4 (10.81%) Service Delivery
9 3 (8.11%) Asset Management
9 3 (8.11%) Matrix Organization
9 3 (8.11%) PRINCE2
Programming Languages
1 10 (27.03%) SQL
2 1 (2.70%) PowerShell
Qualifications
1 2 (5.41%) AWS Certification
2 1 (2.70%) Degree
2 1 (2.70%) ITIL Certification
2 1 (2.70%) Microsoft Certification
2 1 (2.70%) PMI Certification
2 1 (2.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 16 (43.24%) SLA
2 10 (27.03%) PCI DSS
3 4 (10.81%) QA
System Software
1 11 (29.73%) VMware Infrastructure
2 10 (27.03%) Docker
3 4 (10.81%) Virtual Desktop
4 1 (2.70%) Active Directory
4 1 (2.70%) vCloud
4 1 (2.70%) vSphere
Systems Management
1 10 (27.03%) Kibana
1 10 (27.03%) logstash
1 10 (27.03%) Packer
1 10 (27.03%) Puppet
1 10 (27.03%) Terraform
2 2 (5.41%) AirWatch
2 2 (5.41%) Single Sign-On
3 1 (2.70%) Systems Management Server (SMS)
3 1 (2.70%) vCenter Server
Vendors
1 21 (56.76%) Microsoft
2 11 (29.73%) Oracle
2 11 (29.73%) VMware
3 10 (27.03%) Google
4 1 (2.70%) 3PAR
4 1 (2.70%) Acronis
4 1 (2.70%) Aruba
4 1 (2.70%) Cisco
4 1 (2.70%) Dell
4 1 (2.70%) EqualLogic
4 1 (2.70%) HP
4 1 (2.70%) SAP
4 1 (2.70%) ServiceNow
4 1 (2.70%) Veeam