Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South East > Oxfordshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 139 132 129
Rank change year-on-year -7 -3 -1
Permanent jobs citing Service Management 34 44 55
As % of all permanent IT jobs advertised in Oxfordshire 1.13% 1.52% 1.63%
As % of the Processes & Methodologies category 1.28% 1.72% 1.87%
Number of salaries quoted 34 33 40
Oxfordshire median annual salary £60,000 £48,500 £40,000
Median salary % change year-on-year +23.71% +21.25% -13.69%
10th Percentile £25,600 £19,600 £26,225
90th Percentile £84,250 £80,000 £67,500
South East median annual salary £46,000 £46,500 £42,500
% change year-on-year -1.08% +9.41% -5.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Permanent vacancies with a requirement for process or methodology skills 2656 2564 2948
As % of all permanent IT jobs advertised in Oxfordshire 88.27% 88.57% 87.14%
Number of salaries quoted 2187 2050 2385
Oxfordshire median annual salary £45,000 £45,000 £43,705
Median salary % change year-on-year - +2.96% +9.26%
10th Percentile £29,000 £27,500 £26,250
90th Percentile £72,500 £67,500 £63,750
South East median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Oxfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for Service Management in Oxfordshire

Service Management
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Oxfordshire.

Salary trend for Service Management in Oxfordshire

Service Management
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing Service Management in Oxfordshire over the 6 months to 20 November 2017.

Salary histogram for Service Management in Oxfordshire

Service Management
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Oxfordshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -14 8 £42,500 -41.38% 1
Witney - 6 £26,000 -
Abingdon +3 3 £60,000 +71.43% 1
Kidlington - 1 £55,000 - 1
Service Management
South East

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region with a requirement for Service Management.

1 24 (70.59%) ITIL
2 22 (64.71%) SLA
3 17 (50.00%) Change Management
4 15 (44.12%) Continuous Improvement
5 14 (41.18%) IT Strategy
6 12 (35.29%) Target Operating Model
6 12 (35.29%) Stakeholder Management
6 12 (35.29%) E-Commerce
7 11 (32.35%) Java
7 11 (32.35%) BizTalk Server
7 11 (32.35%) Apache Camel
8 9 (26.47%) Middleware
8 9 (26.47%) Risk Management
8 9 (26.47%) Behavioural Change
8 9 (26.47%) Matrix Organization
9 7 (20.59%) Windows
9 7 (20.59%) Office 365
9 7 (20.59%) ITSM
10 6 (17.65%) MS Exchange
10 6 (17.65%) PRINCE2
10 6 (17.65%) Cisco
10 6 (17.65%) Microsoft
10 6 (17.65%) HP
10 6 (17.65%) Project Management
10 6 (17.65%) Service Delivery
11 5 (14.71%) Finance
11 5 (14.71%) VMware
11 5 (14.71%) Microsoft Certification
11 5 (14.71%) Active Directory
11 5 (14.71%) Systems Management Server (SMS)

Service Management
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (32.35%) BizTalk Server
2 6 (17.65%) MS Exchange
3 4 (11.76%) Exchange Server 2010
3 4 (11.76%) Exchange Server 2013
Applications
1 4 (11.76%) Microsoft Office
Cloud Services
1 7 (20.59%) Office 365
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 5 (14.71%) DHCP
1 5 (14.71%) DNS
1 5 (14.71%) SAN
1 5 (14.71%) VLAN
1 5 (14.71%) VPN
2 4 (11.76%) Cisco IOS
3 1 (2.94%) SMS
Database & Business Intelligence
1 1 (2.94%) Power BI
General
1 5 (14.71%) Finance
2 1 (2.94%) Legal
Job Titles
1 7 (20.59%) IT Manager
2 5 (14.71%) 3rd Line Engineer
2 5 (14.71%) 3rd Line Support
2 5 (14.71%) 3rd Line Support Engineer
2 5 (14.71%) Support Engineer
3 4 (11.76%) 2nd Line Engineer
3 4 (11.76%) 2nd Line Support
3 4 (11.76%) 2nd Line Support Engineer
3 4 (11.76%) 2nd/3rd Line Support
3 4 (11.76%) 2nd/3rd Line Support Engineer
3 4 (11.76%) Analyst
3 4 (11.76%) Service Manager
4 3 (8.82%) Business Analyst
4 3 (8.82%) IT Services Manager
4 3 (8.82%) Senior Analyst
4 3 (8.82%) Senior Business Analyst
5 2 (5.88%) Problem Manager
5 2 (5.88%) Service Desk Manager
5 2 (5.88%) Supplier Manager
6 1 (2.94%) Network Infrastructure Manager
Libraries, Frameworks & Software Standards
1 11 (32.35%) Apache Camel
2 9 (26.47%) Middleware
3 1 (2.94%) Ajax
3 1 (2.94%) HTML
3 1 (2.94%) SOAP
3 1 (2.94%) Web Services
3 1 (2.94%) XML
Miscellaneous
1 4 (11.76%) Fat Client
1 4 (11.76%) Thin Client
2 1 (2.94%) Analytical Skills
2 1 (2.94%) CMDB
2 1 (2.94%) Data Centre
Operating Systems
1 7 (20.59%) Windows
2 5 (14.71%) Windows Server
3 4 (11.76%) Mac OS X
Processes & Methodologies
1 24 (70.59%) ITIL
2 17 (50.00%) Change Management
3 15 (44.12%) Continuous Improvement
4 14 (41.18%) IT Strategy
5 12 (35.29%) E-Commerce
5 12 (35.29%) Stakeholder Management
5 12 (35.29%) Target Operating Model
6 9 (26.47%) Behavioural Change
6 9 (26.47%) Matrix Organization
6 9 (26.47%) Risk Management
7 7 (20.59%) ITSM
8 6 (17.65%) PRINCE2
8 6 (17.65%) Project Management
8 6 (17.65%) Service Delivery
9 5 (14.71%) Agile Software Development
9 5 (14.71%) Incident Management
10 4 (11.76%) ITIL V3
10 4 (11.76%) Network Monitoring
10 4 (11.76%) Problem Management
10 4 (11.76%) Supplier Management
Programming Languages
1 11 (32.35%) Java
2 5 (14.71%) PowerShell
3 1 (2.94%) JavaScript
3 1 (2.94%) SQL
Qualifications
1 5 (14.71%) Degree
1 5 (14.71%) Microsoft Certification
2 3 (8.82%) PMP
3 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 22 (64.71%) SLA
2 1 (2.94%) QA
System Software
1 5 (14.71%) Active Directory
1 5 (14.71%) VMware Infrastructure
2 4 (11.76%) Hyper-V
3 1 (2.94%) vCloud
3 1 (2.94%) Virtual Desktop
3 1 (2.94%) vSphere
Systems Management
1 5 (14.71%) Systems Management Server (SMS)
2 1 (2.94%) vCenter Server
Vendors
1 6 (17.65%) Cisco
1 6 (17.65%) HP
1 6 (17.65%) Microsoft
2 5 (14.71%) VMware
3 4 (11.76%) Apple
4 3 (8.82%) Cadence
5 1 (2.94%) 3PAR
5 1 (2.94%) Acronis
5 1 (2.94%) Aruba
5 1 (2.94%) BMC
5 1 (2.94%) Dell
5 1 (2.94%) EqualLogic
5 1 (2.94%) HEAT Software
5 1 (2.94%) ServiceNow
5 1 (2.94%) Veeam