The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Management
Berkshire / Reading
Rank 50 33 40
Rank change year-on-year -17 +7  
Contract jobs citing Service Management 13 54 35
As % of all contract IT jobs advertised in Reading 1.94% 5.35% 3.56%
As % of the Processes & Methodologies category 2.42% 6.92% 4.93%
Number of daily rates quoted 6 21 12
Median daily rate £438 £450 £400
Median daily rate % change year-on-year -2.77% +12.50%  
90% offered a daily rate of more than £325 £363 £232
10% offered a daily rate of more than £500 £575 £425
UK excluding London median daily rate £405 £400 £358
% change year-on-year +1.37% +11.74%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.90 £14.00 £14.38
% change year-on-year +13.57% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Reading
Contract job vacancies with a requirement for process and methodology skills 537 780 710
As % of all contract IT job vacancies advertised in Reading 80.27% 77.30% 72.23%
Number of daily rates quoted 280 421 398
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £265 £275 £250
10% offered a daily rate of more than £563 £550 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% +0.06%  
Number of hourly rates quoted 22 16 12
Median hourly rate £17.59 £50.33 £27.00
Median hourly rate % change year-on-year -65.04% +86.38%  
90% offered a hourly rate of more than £15.00 £10.05 £18.64
10% offered a hourly rate of more than £60.33 £63.00 £55.65
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Management
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Reading

Service Management
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Reading.

Contractor daily rate trend for Service Management in Reading

Service Management
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing Service Management in Reading over the 3 months to 25 March 2017.

Contractor daily rate histogram for Service Management in Reading

Service Management
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Reading.

Contractor hourly rate trend for Service Management in Reading

Service Management
Top 30 Related IT Skills in Reading

For the 6 months to 25 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 22 (53.66%) ITIL
2 17 (41.46%) Project Management
3 16 (39.02%) Service Delivery
4 14 (34.15%) Problem Management
5 11 (26.83%) Huawei
6 10 (24.39%) Continuous Improvement
7 9 (21.95%) ITSM
7 9 (21.95%) SLA
8 8 (19.51%) Microsoft
9 7 (17.07%) Windows
9 7 (17.07%) Configuration Management
9 7 (17.07%) Telecoms
9 7 (17.07%) Load Balancing
9 7 (17.07%) Process Improvement
9 7 (17.07%) Public Cloud
9 7 (17.07%) Matrix Organization
10 6 (14.63%) DevOps
10 6 (14.63%) Windows Server 2008
10 6 (14.63%) Incident Management
10 6 (14.63%) Client/Server
10 6 (14.63%) ITIL Certification
10 6 (14.63%) PMP
11 5 (12.20%) Six Sigma
11 5 (12.20%) DNS
11 5 (12.20%) SMTP
11 5 (12.20%) HTTP
11 5 (12.20%) PRINCE2
11 5 (12.20%) Change Management
11 5 (12.20%) Amazon AWS
11 5 (12.20%) MSF

Service Management
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) Apache Pig
2 1 (2.44%) Confluence
Applications
1 4 (9.76%) MS Excel
Cloud Services
1 5 (12.20%) Amazon AWS
2 1 (2.44%) IaaS
2 1 (2.44%) PaaS
2 1 (2.44%) SaaS
Communications & Networking
1 5 (12.20%) DNS
1 5 (12.20%) HTTP
1 5 (12.20%) SMTP
2 3 (7.32%) Firewall
3 2 (4.88%) 3G
3 2 (4.88%) 4G
3 2 (4.88%) Cisco ASA
3 2 (4.88%) Cisco Nexus
3 2 (4.88%) TCP/IP
4 1 (2.44%) ADSL
4 1 (2.44%) BGP
4 1 (2.44%) HSRP
4 1 (2.44%) ICMP
4 1 (2.44%) IPsec
4 1 (2.44%) Radio Access Network
4 1 (2.44%) Spanning Tree
4 1 (2.44%) SSL
4 1 (2.44%) VPN
4 1 (2.44%) VRRP
4 1 (2.44%) Wireless
Database & Business Intelligence
1 3 (7.32%) Big Data
2 2 (4.88%) Apache Hive
2 2 (4.88%) Hadoop
2 2 (4.88%) HBase
2 2 (4.88%) Sqoop
Development Applications
1 1 (2.44%) FitNesse
1 1 (2.44%) JIRA
1 1 (2.44%) JUnit
1 1 (2.44%) NUnit
1 1 (2.44%) Selenium
General
1 7 (17.07%) Telecoms
2 4 (9.76%) Front Office
3 2 (4.88%) Billing
4 1 (2.44%) Back Office
4 1 (2.44%) Finance
4 1 (2.44%) Retail
Job Titles
1 7 (17.07%) Problem Manager
2 6 (14.63%) Senior Manager
2 6 (14.63%) Windows Engineer
3 5 (12.20%) AWS Engineer
3 5 (12.20%) Cloud Engineer
4 4 (9.76%) Consultant
4 4 (9.76%) Incident Manager
4 4 (9.76%) Management Consultant
4 4 (9.76%) Senior Incident Manager
4 4 (9.76%) Service Management Consultant
4 4 (9.76%) Telecoms Manager
5 3 (7.32%) Change Manager
5 3 (7.32%) Platform Engineer
5 3 (7.32%) Service Manager
6 2 (4.88%) AWS DevOps
6 2 (4.88%) Big Data Manager
6 2 (4.88%) DevOps Engineer
6 2 (4.88%) Network Engineer
6 2 (4.88%) Systems Engineer
6 2 (4.88%) Windows Systems Engineer
Libraries, Frameworks & Software Standards
1 2 (4.88%) Web Services
2 1 (2.44%) Apache CXF
2 1 (2.44%) REST
2 1 (2.44%) SOAP
Miscellaneous
1 7 (17.07%) Public Cloud
2 6 (14.63%) Client/Server
3 4 (9.76%) CMDB
4 2 (4.88%) Virtual Team
5 1 (2.44%) Driving Licence
5 1 (2.44%) Video Conferencing
Operating Systems
1 7 (17.07%) Windows
2 6 (14.63%) Windows Server 2008
3 3 (7.32%) Linux
4 2 (4.88%) Unix
Processes & Methodologies
1 22 (53.66%) ITIL
2 17 (41.46%) Project Management
3 16 (39.02%) Service Delivery
4 14 (34.15%) Problem Management
5 10 (24.39%) Continuous Improvement
6 9 (21.95%) ITSM
7 7 (17.07%) Configuration Management
7 7 (17.07%) Load Balancing
7 7 (17.07%) Matrix Organization
7 7 (17.07%) Process Improvement
8 6 (14.63%) DevOps
8 6 (14.63%) Incident Management
9 5 (12.20%) Change Management
9 5 (12.20%) Mentoring
9 5 (12.20%) MSF
9 5 (12.20%) Patch Management
9 5 (12.20%) PRINCE2
9 5 (12.20%) Six Sigma
10 4 (9.76%) ITIL V3
10 4 (9.76%) Product Management
Programming Languages
1 2 (4.88%) Python
2 1 (2.44%) Bash Shell
2 1 (2.44%) Java
2 1 (2.44%) JavaScript
2 1 (2.44%) Perl
2 1 (2.44%) PHP
2 1 (2.44%) PowerShell
2 1 (2.44%) Shell Script
Qualifications
1 6 (14.63%) ITIL Certification
1 6 (14.63%) PMP
2 4 (9.76%) Degree
2 4 (9.76%) PMI Certification
3 3 (7.32%) Security Cleared
4 2 (4.88%) CCNP
4 2 (4.88%) Cisco Certification
5 1 (2.44%) CCNA
5 1 (2.44%) DV Cleared
5 1 (2.44%) JNCIA
5 1 (2.44%) PRINCE2 Certification
5 1 (2.44%) SC Cleared
Quality Assurance & Compliance
1 9 (21.95%) SLA
2 5 (12.20%) COBIT
2 5 (12.20%) ISO/IEC 20000
2 5 (12.20%) QA
System Software
1 2 (4.88%) HDFS
Systems Management
1 2 (4.88%) Oozie
2 1 (2.44%) OVSD
Vendors
1 11 (26.83%) Huawei
2 8 (19.51%) Microsoft
3 3 (7.32%) Cisco
3 3 (7.32%) HP
4 1 (2.44%) Atlassian
4 1 (2.44%) Extreme Networks
4 1 (2.44%) F5
4 1 (2.44%) Juniper
4 1 (2.44%) Palo Alto