The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Berkshire / Reading
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 35 38 33
Rank change year-on-year +3 -5  
Contract jobs citing Service Management 22 32 37
As % of all contract IT jobs advertised in Reading 3.83% 3.75% 4.29%
As % of the Processes & Methodologies category 4.84% 4.69% 5.56%
Number of daily rates quoted 5 13 8
Median daily rate £525 £375 £400
Median daily rate % change year-on-year +40.00% -6.25%  
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 5 0 0
Median hourly rate £29.75 - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Reading
Contract job vacancies with a requirement for process and methodology skills 455 683 665
As % of all contract IT job vacancies advertised in Reading 79.27% 79.98% 77.15%
Number of daily rates quoted 228 406 326
Median daily rate £438 £400 £400
Median daily rate % change year-on-year +9.37% -  
90% offered a daily rate of more than £306 £225 £260
10% offered a daily rate of more than £563 £500 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 19 22 36
Median hourly rate £29.75 £19.61 £21.55
Median hourly rate % change year-on-year +51.70% -9.00%  
90% offered a hourly rate of more than £16.00 £19.61 £14.00
10% offered a hourly rate of more than £55.00 £25.00 £40.90
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Reading

Service Management
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Reading.

Contractor daily rate trend for Service Management in Reading

Service Management
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing Service Management in Reading over the 3 months to 25 June 2017.

Contractor daily rate histogram for Service Management in Reading

Service Management
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Reading.

Contractor hourly rate trend for Service Management in Reading

For the 6 months to 25 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region with a requirement for Service Management.

1 29 (82.86%) ITIL
2 15 (42.86%) ITSM
3 13 (37.14%) Service Delivery
4 11 (31.43%) SLA
4 11 (31.43%) ITIL V3
5 10 (28.57%) Telecoms
6 8 (22.86%) Project Management
7 7 (20.00%) Microsoft
7 7 (20.00%) Windows
7 7 (20.00%) ITIL Certification
7 7 (20.00%) HP
7 7 (20.00%) Incident Management
7 7 (20.00%) Security Cleared
8 5 (14.29%) Cisco ASA
8 5 (14.29%) ISO/IEC 20000
8 5 (14.29%) MSF
8 5 (14.29%) Degree
8 5 (14.29%) COBIT
8 5 (14.29%) Problem Management
8 5 (14.29%) PMP
8 5 (14.29%) Six Sigma
8 5 (14.29%) Configuration Management
8 5 (14.29%) TCP/IP
8 5 (14.29%) Cisco
8 5 (14.29%) Management Information System
8 5 (14.29%) Firewall
9 4 (11.43%) Wireless
9 4 (11.43%) CCNP
9 4 (11.43%) ICMP
9 4 (11.43%) BGP

Service Management
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) Apache Pig
1 2 (5.71%) MS Exchange
Applications
1 4 (11.43%) Microsoft PowerPoint
2 2 (5.71%) Microsoft Excel
2 2 (5.71%) Microsoft Office
Business Applications
1 3 (8.57%) Remedy ITSM
Cloud Services
1 1 (2.86%) IaaS
1 1 (2.86%) PaaS
Communications & Networking
1 5 (14.29%) Cisco ASA
1 5 (14.29%) Firewall
1 5 (14.29%) TCP/IP
2 4 (11.43%) BGP
2 4 (11.43%) ICMP
2 4 (11.43%) Wireless
3 2 (5.71%) 3G
3 2 (5.71%) 4G
3 2 (5.71%) Internet
3 2 (5.71%) LAN
4 1 (2.86%) ADSL
4 1 (2.86%) Cisco Nexus
4 1 (2.86%) HSRP
4 1 (2.86%) IPsec
4 1 (2.86%) Radio Access Network
4 1 (2.86%) Spanning Tree
4 1 (2.86%) SSL
4 1 (2.86%) VLAN
4 1 (2.86%) VPN
4 1 (2.86%) VRRP
Database & Business Intelligence
1 2 (5.71%) Apache Hive
1 2 (5.71%) Big Data
1 2 (5.71%) Hadoop
1 2 (5.71%) HBase
1 2 (5.71%) SQL Server
1 2 (5.71%) Sqoop
General
1 10 (28.57%) Telecoms
2 3 (8.57%) Billing
2 3 (8.57%) Finance
2 3 (8.57%) Law
2 3 (8.57%) Legal
3 1 (2.86%) Back Office
3 1 (2.86%) Electronics
3 1 (2.86%) Retail
Job Titles
1 7 (20.00%) Service Manager
2 5 (14.29%) Architect
2 5 (14.29%) Consultant
2 5 (14.29%) Management Consultant
2 5 (14.29%) Service Management Consultant
3 4 (11.43%) Analyst
3 4 (11.43%) Delivery Manager
3 4 (11.43%) Network Architect
3 4 (11.43%) Service Analyst
3 4 (11.43%) Services Delivery Manager
4 3 (8.57%) Cisco Architect
4 3 (8.57%) Cisco Network Architect
4 3 (8.57%) Incident Manager
4 3 (8.57%) Vendor Manager
5 2 (5.71%) Big Data Manager
5 2 (5.71%) ITIL Process Analyst
5 2 (5.71%) ITIL Service Analyst
5 2 (5.71%) ITIL Service Desk Analyst
5 2 (5.71%) ITSM Analyst
5 2 (5.71%) Operations Business Analyst
Miscellaneous
1 5 (14.29%) Management Information System
2 4 (11.43%) Video Conferencing
3 2 (5.71%) Blackberry
3 2 (5.71%) CMDB
3 2 (5.71%) NHS
3 2 (5.71%) Replication
3 2 (5.71%) Virtual Team
4 1 (2.86%) Analytical Skills
4 1 (2.86%) Computer Science
Operating Systems
1 7 (20.00%) Windows
2 2 (5.71%) Linux
2 2 (5.71%) Windows Server 2008
2 2 (5.71%) Windows Server 2012
Processes & Methodologies
1 29 (82.86%) ITIL
2 15 (42.86%) ITSM
3 13 (37.14%) Service Delivery
4 11 (31.43%) ITIL V3
5 8 (22.86%) Project Management
6 7 (20.00%) Incident Management
7 5 (14.29%) Configuration Management
7 5 (14.29%) MSF
7 5 (14.29%) Problem Management
7 5 (14.29%) Six Sigma
8 4 (11.43%) Continuous Improvement
8 4 (11.43%) IT Governance
8 4 (11.43%) Network Design
8 4 (11.43%) Network Monitoring
8 4 (11.43%) Operations Management
8 4 (11.43%) Root Cause Analysis
8 4 (11.43%) Virtual Environments
9 3 (8.57%) eTOM
9 3 (8.57%) Strategic Planning
9 3 (8.57%) Supplier Management
Programming Languages
1 2 (5.71%) PowerShell
1 2 (5.71%) SQL
Qualifications
1 7 (20.00%) ITIL Certification
1 7 (20.00%) Security Cleared
2 5 (14.29%) Degree
2 5 (14.29%) PMP
3 4 (11.43%) CCNP
3 4 (11.43%) Cisco Certification
3 4 (11.43%) PMI Certification
3 4 (11.43%) SC Cleared
4 3 (8.57%) DV Cleared
4 3 (8.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (31.43%) SLA
2 5 (14.29%) COBIT
2 5 (14.29%) ISO/IEC 20000
System Software
1 2 (5.71%) HDFS
1 2 (5.71%) Microsoft Virtual Server
1 2 (5.71%) Virtual Servers
1 2 (5.71%) VMware Infrastructure
2 1 (2.86%) Firmware
Systems Management
1 4 (11.43%) OVSD
2 3 (8.57%) SCOM
3 2 (5.71%) Oozie
4 1 (2.86%) SCCM
Vendors
1 7 (20.00%) HP
1 7 (20.00%) Microsoft
2 5 (14.29%) Cisco
3 4 (11.43%) Palo Alto
4 3 (8.57%) Remedy
5 2 (5.71%) Veeam
5 2 (5.71%) VMware
6 1 (2.86%) Amdocs
6 1 (2.86%) BMC
6 1 (2.86%) Virgin Media