Period
to 19 April 2019

The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Berkshire > Reading
6 months to
19 Apr 2019
Same period 2018 Same period 2017
Rank 35 69 51
Rank change year-on-year +34 -18 -17
Contract jobs citing Service Management 78 24 44
As % of all contract IT jobs advertised in Reading 5.13% 1.86% 3.18%
As % of the Processes & Methodologies category 5.94% 2.19% 3.89%
Number of daily rates quoted 28 14 19
Reading median daily rate £400 £463 £450
Median daily rate % change year-on-year -13.51% +2.78% -
10th Percentile £171 £189 £353
90th Percentile £900 £538 £538
Berkshire median daily rate £450 £450 £450
Number of hourly rates quoted 2 0 0
Reading median hourly rate £16.50 - -
Berkshire median hourly rate £16.50 - £14.25

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for process or methodology skills.

All Process and Methodology Skills
Reading
Contract vacancies with a requirement for process or methodology skills 1,313 1,096 1,130
As % of all contract IT jobs advertised in Reading 86.32% 84.96% 81.65%
Number of daily rates quoted 774 674 566
Reading median daily rate £463 £425 £413
Median daily rate % change year-on-year +8.82% +3.03% +3.13%
10th Percentile £311 £263 £228
90th Percentile £625 £600 £550
Berkshire median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 29 27 40
Reading median hourly rate £42.50 £16.50 £17.84
Median hourly rate % change year-on-year +157.58% -7.51% -35.13%
10th Percentile £16.25 £11.25 £13.00
90th Percentile £56.75 £49.25 £57.50
Berkshire median hourly rate £17.50 £14.75 £15.50
% change year-on-year +18.64% -4.84% -13.89%

Service Management
Job Vacancy Trend in Reading

Job postings citing Service Management as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Service Management in Reading

Service Management
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Reading.

Contractor daily rate trend for Service Management in Reading

Service Management
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing Service Management in Reading over the 6 months to 19 April 2019.

Contractor daily rate histogram for Service Management in Reading

Service Management
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Reading.

Contractor hourly rate trend for Service Management in Reading

For the 6 months to 19 April 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Reading region with a requirement for Service Management.

1 57 (73.08%) ITIL
2 26 (33.33%) Microsoft
3 23 (29.49%) Telecoms
4 22 (28.21%) Microsoft Azure
5 20 (25.64%) Radio Access Network
6 19 (24.36%) Remedy ITSM
6 19 (24.36%) Remedy
7 16 (20.51%) ITIL Certification
7 16 (20.51%) Degree
8 15 (19.23%) BMC
8 15 (19.23%) Windows
9 14 (17.95%) Service Delivery
10 13 (16.67%) ITSM
11 12 (15.38%) Agile Software Development
11 12 (15.38%) Computer Science
11 12 (15.38%) SQL
12 11 (14.10%) Configuration Management
13 10 (12.82%) Project Management
13 10 (12.82%) DHCP
13 10 (12.82%) DNS
13 10 (12.82%) CMDB
14 9 (11.54%) Incident Management
14 9 (11.54%) TOGAF
14 9 (11.54%) Data Modelling
14 9 (11.54%) Release Management
14 9 (11.54%) IaaS
14 9 (11.54%) Forefront Identity Manager
15 8 (10.26%) Oracle
15 8 (10.26%) Firewall
15 8 (10.26%) eTOM

Service Management
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.97%) WebLogic
2 1 (1.28%) CMS
Applications
1 7 (8.97%) Microsoft Office
2 4 (5.13%) Microsoft Excel
2 4 (5.13%) Microsoft Project
3 3 (3.85%) Microsoft PowerPoint
4 1 (1.28%) MS Visio
4 1 (1.28%) S-PLUS
Business Applications
1 19 (24.36%) Remedy ITSM
Cloud Services
1 22 (28.21%) Microsoft Azure
2 9 (11.54%) IaaS
3 7 (8.97%) Amazon AWS
3 7 (8.97%) PaaS
3 7 (8.97%) SaaS
4 5 (6.41%) Office 365
5 4 (5.13%) Azure Active Directory
Communications & Networking
1 20 (25.64%) Radio Access Network
2 10 (12.82%) DHCP
2 10 (12.82%) DNS
3 8 (10.26%) Firewall
4 7 (8.97%) 4G
5 3 (3.85%) 3G
6 2 (2.56%) LAN
6 2 (2.56%) WAN
Database & Business Intelligence
1 7 (8.97%) Oracle Database
1 7 (8.97%) Oracle Database 12c
2 4 (5.13%) Pentaho
3 1 (1.28%) SQL Server
Development Applications
1 1 (1.28%) Hudson
1 1 (1.28%) MSI
General
1 23 (29.49%) Telecoms
2 6 (7.69%) Finance
3 4 (5.13%) Billing
4 2 (2.56%) Electronics
4 2 (2.56%) Manufacturing
4 2 (2.56%) Marketing
Job Titles
1 12 (15.38%) Architect
2 9 (11.54%) Consultant
3 7 (8.97%) Analyst
3 7 (8.97%) Test Manager
4 6 (7.69%) Business Analyst
4 6 (7.69%) ITIL Manager
4 6 (7.69%) Service Manager
5 5 (6.41%) ITIL Release Manager
5 5 (6.41%) Release Manager
6 4 (5.13%) Azure Consultant
6 4 (5.13%) Oracle Architect
6 4 (5.13%) Quality Manager
6 4 (5.13%) Telecoms Manager
7 3 (3.85%) Automation Engineer
7 3 (3.85%) Oracle Consultant
7 3 (3.85%) Oracle Middleware Architect
7 3 (3.85%) OSS Engineer
7 3 (3.85%) Programme Manager
7 3 (3.85%) Project Manager
7 3 (3.85%) Solutions Architect
Libraries, Frameworks & Software Standards
1 7 (8.97%) Middleware
1 7 (8.97%) Oracle Fusion
2 4 (5.13%) REST
2 4 (5.13%) SOAP
2 4 (5.13%) Web Services
2 4 (5.13%) XML
Miscellaneous
1 10 (12.82%) CMDB
2 7 (8.97%) DataPower
2 7 (8.97%) Public Cloud
3 4 (5.13%) TM Forum
4 3 (3.85%) Analytical Skills
4 3 (3.85%) Robotics
5 2 (2.56%) Data Centre
6 1 (1.28%) iPhone
6 1 (1.28%) Management Information System
6 1 (1.28%) NHS
6 1 (1.28%) Video Conferencing
Operating Systems
1 15 (19.23%) Windows
2 7 (8.97%) AIX
2 7 (8.97%) Linux
2 7 (8.97%) Red Hat Enterprise Linux
2 7 (8.97%) Unix
2 7 (8.97%) Windows Server
2 7 (8.97%) Windows Server 2012
3 2 (2.56%) Windows 10
4 1 (1.28%) Windows 7
4 1 (1.28%) Windows Server 2008
4 1 (1.28%) Windows Vista
Processes & Methodologies
1 57 (73.08%) ITIL
2 14 (17.95%) Service Delivery
3 13 (16.67%) ITSM
4 12 (15.38%) Agile Software Development
4 12 (15.38%) Computer Science
5 11 (14.10%) Configuration Management
6 10 (12.82%) Project Management
7 9 (11.54%) Data Modelling
7 9 (11.54%) Incident Management
7 9 (11.54%) Release Management
7 9 (11.54%) TOGAF
8 8 (10.26%) eTOM
9 7 (8.97%) Data Protection
9 7 (8.97%) Load Balancing
9 7 (8.97%) Network Design
9 7 (8.97%) Performance Management
9 7 (8.97%) Target Operating Model
10 6 (7.69%) Asset Management
10 6 (7.69%) Stakeholder Management
11 5 (6.41%) Change Management
Programming Languages
1 12 (15.38%) SQL
2 5 (6.41%) PowerShell
Qualifications
1 16 (20.51%) Degree
1 16 (20.51%) ITIL Certification
2 6 (7.69%) Security Cleared
3 4 (5.13%) Microsoft Certification
4 3 (3.85%) BPSS Clearance
4 3 (3.85%) MCITP
4 3 (3.85%) MCTS
5 2 (2.56%) DV Cleared
5 2 (2.56%) PMP
5 2 (2.56%) SC Cleared
6 1 (1.28%) ISEB
6 1 (1.28%) ISTQB Foundation Certification
6 1 (1.28%) MCDST
6 1 (1.28%) PMI Certification
6 1 (1.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (8.97%) SLA
2 3 (3.85%) Data Quality
2 3 (3.85%) QA
3 2 (2.56%) COBIT
3 2 (2.56%) ISO/IEC 20000
3 2 (2.56%) PMO
4 1 (1.28%) Disclosure Scotland
4 1 (1.28%) Sarbanes-Oxley
System Software
1 7 (8.97%) Microsoft App-V
1 7 (8.97%) Oracle RAC
1 7 (8.97%) XenApp
2 5 (6.41%) Active Directory
3 3 (3.85%) VMware Infrastructure
Systems Management
1 9 (11.54%) Forefront Identity Manager
2 7 (8.97%) Data Guard
3 1 (1.28%) OpenView Configuration Management
Vendors
1 26 (33.33%) Microsoft
2 19 (24.36%) Remedy
3 15 (19.23%) BMC
4 8 (10.26%) Oracle
5 7 (8.97%) Citrix
5 7 (8.97%) Google
5 7 (8.97%) IBM
5 7 (8.97%) Red Hat
6 3 (3.85%) Apttus
6 3 (3.85%) ComArch
6 3 (3.85%) Huawei
6 3 (3.85%) JD Edwards
6 3 (3.85%) VMware
7 2 (2.56%) SAP
8 1 (1.28%) HP
8 1 (1.28%) Lumension
8 1 (1.28%) McAfee
8 1 (1.28%) Micro Focus
8 1 (1.28%) Northgate