Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Berkshire > Reading
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 125 100 74
Rank change year-on-year -25 -26 -20
Permanent jobs citing Service Management 26 97 173
As % of all permanent IT jobs advertised in Reading 1.11% 2.79% 3.74%
As % of the Processes & Methodologies category 1.31% 3.16% 4.35%
Number of salaries quoted 13 45 116
Reading median annual salary £62,500 £47,500 £52,500
Median salary % change year-on-year +31.58% -9.52% +5.00%
10th Percentile £41,100 £27,850 £29,750
90th Percentile £87,500 £81,500 £73,750
Berkshire median annual salary £65,000 £51,250 £52,500
% change year-on-year +26.83% -2.38% +16.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

All Process and Methodology Skills
Reading
Permanent vacancies with a requirement for process or methodology skills 1989 3069 3981
As % of all permanent IT jobs advertised in Reading 85.07% 88.14% 86.02%
Number of salaries quoted 1597 2248 3106
Reading median annual salary £50,000 £50,000 £48,000
Median salary % change year-on-year - +4.17% -2.04%
10th Percentile £28,750 £29,350 £30,000
90th Percentile £75,000 £72,500 £70,000
Berkshire median annual salary £50,000 £50,000 £50,000

Service Management
Job Vacancy Trend in Reading

Job postings citing Service Management as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Service Management in Reading

Service Management
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Reading.

Salary trend for Service Management in Reading

Service Management
Salary Histogram in Reading

The salary distribution of IT jobs citing Service Management in Reading over the 6 months to 18 November 2017.

Salary histogram for Service Management in Reading

For the 6 months to 18 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Service Management.

1 19 (73.08%) ITIL
2 10 (38.46%) ITSM
3 9 (34.62%) Security Cleared
4 8 (30.77%) Continuous Improvement
5 7 (26.92%) Unified Communications
5 7 (26.92%) Telecoms
5 7 (26.92%) Microsoft
6 6 (23.08%) Cisco Certification
6 6 (23.08%) Agile Software Development
7 5 (19.23%) Degree
7 5 (19.23%) DV Cleared
7 5 (19.23%) CCNA
7 5 (19.23%) Finance
7 5 (19.23%) Service Delivery
7 5 (19.23%) Cisco
7 5 (19.23%) Presales
8 4 (15.38%) Wireless
8 4 (15.38%) Change Management
8 4 (15.38%) Programme Management
8 4 (15.38%) Active Directory
8 4 (15.38%) HP
8 4 (15.38%) Web Services
8 4 (15.38%) SLA
8 4 (15.38%) ITIL V3
8 4 (15.38%) SC Cleared
8 4 (15.38%) Risk Assessment
9 3 (11.54%) Information Security
9 3 (11.54%) Data Analysis
9 3 (11.54%) Computer Science
9 3 (11.54%) Business Development

Service Management
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) Skype for Business
Applications
1 1 (3.85%) Microsoft Excel
1 1 (3.85%) Microsoft Office
1 1 (3.85%) Microsoft PowerPoint
Cloud Services
1 1 (3.85%) Amazon AWS
1 1 (3.85%) Azure Active Directory
1 1 (3.85%) IaaS
1 1 (3.85%) Microsoft Azure
1 1 (3.85%) PaaS
Communications & Networking
1 7 (26.92%) Unified Communications
2 4 (15.38%) Wireless
3 3 (11.54%) LAN
3 3 (11.54%) Skype
3 3 (11.54%) SNMP
3 3 (11.54%) TCP/IP
3 3 (11.54%) VoIP
3 3 (11.54%) WAN
4 2 (7.69%) 4G
4 2 (7.69%) Broadband
4 2 (7.69%) FCoE
4 2 (7.69%) Firewall
5 1 (3.85%) Cisco ICM
5 1 (3.85%) Cisco Wireless
5 1 (3.85%) DNS
5 1 (3.85%) IP Telephony
5 1 (3.85%) IPsec
5 1 (3.85%) Multicast
5 1 (3.85%) Network Security
5 1 (3.85%) Radio Access Network
Development Applications
1 2 (7.69%) JIRA
1 2 (7.69%) Redmine
2 1 (3.85%) Jenkins
General
1 7 (26.92%) Telecoms
2 5 (19.23%) Finance
3 3 (11.54%) Manufacturing
4 2 (7.69%) Advertising
4 2 (7.69%) Retail
5 1 (3.85%) Billing
Job Titles
1 3 (11.54%) Analyst
1 3 (11.54%) Architect
1 3 (11.54%) Consultant
1 3 (11.54%) Incident Manager
1 3 (11.54%) Major Incident Manager
1 3 (11.54%) Presales Consultant
1 3 (11.54%) Unified Communications Consultant
2 2 (7.69%) Account Manager
2 2 (7.69%) Administrator
2 2 (7.69%) Delivery Manager
2 2 (7.69%) Enterprise Architect
2 2 (7.69%) Head of IT
2 2 (7.69%) Senior Account Manager
2 2 (7.69%) Senior Manager
2 2 (7.69%) System Design Authority
2 2 (7.69%) Systems Engineer
2 2 (7.69%) Technical Delivery Manager
2 2 (7.69%) Technical Design Authority
2 2 (7.69%) Technical Design Engineer
2 2 (7.69%) Technical Manager
Libraries, Frameworks & Software Standards
1 4 (15.38%) Web Services
2 2 (7.69%) REST
3 1 (3.85%) JSON
3 1 (3.85%) Software Packaging
Miscellaneous
1 3 (11.54%) Computer Science
1 3 (11.54%) Enterprise Software
1 3 (11.54%) Virtual Team
2 1 (3.85%) Hybrid Cloud
2 1 (3.85%) Public Cloud
Operating Systems
1 3 (11.54%) Linux
1 3 (11.54%) Windows
2 2 (7.69%) Unix
3 1 (3.85%) Windows 7
Processes & Methodologies
1 19 (73.08%) ITIL
2 10 (38.46%) ITSM
3 8 (30.77%) Continuous Improvement
4 6 (23.08%) Agile Software Development
5 5 (19.23%) Presales
5 5 (19.23%) Service Delivery
6 4 (15.38%) Change Management
6 4 (15.38%) ITIL V3
6 4 (15.38%) Programme Management
6 4 (15.38%) Risk Assessment
7 3 (11.54%) Business Development
7 3 (11.54%) Change Control
7 3 (11.54%) Data Analysis
7 3 (11.54%) Incident Management
7 3 (11.54%) Matrix Management
7 3 (11.54%) Operations Management
7 3 (11.54%) Performance Metrics
7 3 (11.54%) Problem Management
7 3 (11.54%) Risk Analysis
7 3 (11.54%) Time Management
Programming Languages
1 2 (7.69%) Bash Shell
1 2 (7.69%) C
1 2 (7.69%) Korn
2 1 (3.85%) PowerShell
Qualifications
1 9 (34.62%) Security Cleared
2 6 (23.08%) Cisco Certification
3 5 (19.23%) CCNA
3 5 (19.23%) Degree
3 5 (19.23%) DV Cleared
4 4 (15.38%) SC Cleared
5 3 (11.54%) Computer Science Degree
5 3 (11.54%) ITIL Foundation Certificate
5 3 (11.54%) Six Sigma Black Belt
6 2 (7.69%) CISSP
6 2 (7.69%) CompTIA Security+
6 2 (7.69%) GIAC
6 2 (7.69%) Linux+ Certification
6 2 (7.69%) MCSE
6 2 (7.69%) Microsoft Certification
6 2 (7.69%) Network+ Certification
6 2 (7.69%) SANS
6 2 (7.69%) Security+ Certification
6 2 (7.69%) SSCP
7 1 (3.85%) CCNP
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 2 (7.69%) ISO 9001
2 2 (7.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (3.85%) QA
System Software
1 4 (15.38%) Active Directory
2 3 (11.54%) VMware ESXi
3 2 (7.69%) NFS
3 2 (7.69%) Samba
3 2 (7.69%) VMware NSX
4 1 (3.85%) Docker
4 1 (3.85%) VMware Infrastructure
4 1 (3.85%) vSphere
Systems Management
1 3 (11.54%) Ansible
1 3 (11.54%) Cisco UCCX
1 3 (11.54%) Puppet
2 2 (7.69%) Nagios
2 2 (7.69%) vCenter Server
3 1 (3.85%) Opscode Chef
Vendors
1 7 (26.92%) Microsoft
2 5 (19.23%) Cisco
3 4 (15.38%) HP
4 3 (11.54%) BroadSoft
4 3 (11.54%) Meraki
4 3 (11.54%) VMware
4 3 (11.54%) Zeacom
5 2 (7.69%) EMC
5 2 (7.69%) NetApp
5 2 (7.69%) Remedy
5 2 (7.69%) SolarWinds