The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East / Berkshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 46 40 50
Rank change year-on-year -6 +10  
Contract jobs citing Service Management 57 103 95
As % of all contract IT jobs advertised in Berkshire 3.12% 4.14% 3.22%
As % of the Processes & Methodologies category 3.88% 5.16% 4.30%
Number of daily rates quoted 15 39 37
Median daily rate £463 £425 £400
Median daily rate % change year-on-year +8.82% +6.25%  
90% offered a daily rate of more than £345 £329 £228
10% offered a daily rate of more than £585 £575 £507
UK excluding London median daily rate £406 £399 £358
% change year-on-year +1.64% +11.60%  
Number of hourly rates quoted 1 2 1
Median hourly rate £14.25 £14.00 £26.00
Median hourly rate % change year-on-year +1.78% -46.15%  
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Berkshire
Contract job vacancies with a requirement for process and methodology skills 1469 1996 2209
As % of all contract IT job vacancies advertised in Berkshire 80.32% 80.32% 74.98%
Number of daily rates quoted 696 1032 1155
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £285 £240
10% offered a daily rate of more than £538 £550 £525
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 62 48 55
Median hourly rate £16.50 £19.00 £27.50
Median hourly rate % change year-on-year -13.15% -30.90%  
90% offered a hourly rate of more than £12.00 £12.25 £14.00
10% offered a hourly rate of more than £55.00 £63.00 £42.50
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Service Management
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Berkshire.

Contractor daily rate trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Service Management in Berkshire over the 3 months to 29 March 2017.

Contractor daily rate histogram for Service Management in Berkshire

Service Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Berkshire.

Contractor hourly rate trend for Service Management in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +13 14 £463 +131.25%
Reading -22 13 £438 -2.77%
Slough +1 4 £375 +2.73%
Maidenhead - 3 £650 - 5
Newbury +3 2 - - 2
Windsor - 1 £413 -
Service Management
South East

For the 6 months to 29 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 75 (64.10%) ITIL
2 30 (25.64%) Service Delivery
3 29 (24.79%) Project Management
4 23 (19.66%) Telecoms
5 22 (18.80%) ITSM
6 21 (17.95%) Incident Management
7 20 (17.09%) Problem Management
7 20 (17.09%) Continuous Improvement
8 19 (16.24%) Security Cleared
9 18 (15.38%) SLA
10 17 (14.53%) Agile Software Development
11 15 (12.82%) Root Cause Analysis
11 15 (12.82%) Service Design
12 14 (11.97%) ServiceNow
13 13 (11.11%) Public Cloud
13 13 (11.11%) Hadoop
13 13 (11.11%) HP
14 12 (10.26%) Business Intelligence
14 12 (10.26%) Web Services
14 12 (10.26%) Analytical Skills
15 11 (9.40%) Waterfall
15 11 (9.40%) ITIL V3
15 11 (9.40%) Data Warehouse
15 11 (9.40%) Management Information System
15 11 (9.40%) Finance
15 11 (9.40%) Stakeholder Management
15 11 (9.40%) SC Cleared
15 11 (9.40%) Huawei
15 11 (9.40%) COBIT
16 10 (8.55%) Degree

Service Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.84%) SAS
2 5 (4.27%) CMS
3 3 (2.56%) Oracle SOA Suite
3 3 (2.56%) WebLogic
4 2 (1.71%) Apache
4 2 (1.71%) Apache Pig
4 2 (1.71%) SharePoint
5 1 (0.85%) Confluence
Applications
1 4 (3.42%) MS Excel
Business Applications
1 2 (1.71%) Remedy ITSM
1 2 (1.71%) SAP Oil and Gas
Cloud Services
1 7 (5.98%) SaaS
2 6 (5.13%) Cloud Computing
3 5 (4.27%) Amazon AWS
4 3 (2.56%) IaaS
5 1 (0.85%) PaaS
Communications & Networking
1 8 (6.84%) Firewall
2 5 (4.27%) DNS
2 5 (4.27%) HTTP
2 5 (4.27%) LAN
2 5 (4.27%) SMTP
3 4 (3.42%) WAN
3 4 (3.42%) Wireless
4 3 (2.56%) 3G
4 3 (2.56%) 4G
5 2 (1.71%) ADSL
5 2 (1.71%) Cisco ASA
5 2 (1.71%) Cisco Nexus
5 2 (1.71%) IP Telephony
5 2 (1.71%) TCP/IP
5 2 (1.71%) Unified Communications
5 2 (1.71%) VPN
5 2 (1.71%) WLAN
6 1 (0.85%) Ethernet
6 1 (0.85%) ISDN
6 1 (0.85%) PPP
Database & Business Intelligence
1 13 (11.11%) Hadoop
2 11 (9.40%) Data Warehouse
3 6 (5.13%) Big Data
4 5 (4.27%) BusinessObjects
4 5 (4.27%) Oracle Database
4 5 (4.27%) Oracle Database 12c
4 5 (4.27%) Star Schema
5 3 (2.56%) Oracle Database 11g
6 2 (1.71%) Apache Hive
6 2 (1.71%) DB2
6 2 (1.71%) HBase
6 2 (1.71%) MongoDB
6 2 (1.71%) Sqoop
Development Applications
1 1 (0.85%) FitNesse
1 1 (0.85%) JIRA
1 1 (0.85%) JUnit
1 1 (0.85%) NUnit
1 1 (0.85%) Selenium
1 1 (0.85%) Visual Studio
General
1 23 (19.66%) Telecoms
2 11 (9.40%) Finance
3 7 (5.98%) Back Office
4 6 (5.13%) Legal
5 4 (3.42%) Front Office
6 2 (1.71%) Billing
6 2 (1.71%) Electronics
6 2 (1.71%) Manufacturing
6 2 (1.71%) Marketing
7 1 (0.85%) Banking
7 1 (0.85%) Retail
Job Titles
1 19 (16.24%) Service Manager
2 16 (13.68%) Consultant
3 11 (9.40%) Analyst
4 9 (7.69%) Architect
5 8 (6.84%) Developer
6 7 (5.98%) Problem Manager
6 7 (5.98%) Service Transition Manager
6 7 (5.98%) ServiceNow Developer
6 7 (5.98%) Transition Manager
7 6 (5.13%) Business Analyst
7 6 (5.13%) Cloud Specialist
7 6 (5.13%) ITIL Manager
7 6 (5.13%) Programme Manager
7 6 (5.13%) Security Specialist
7 6 (5.13%) Senior Manager
7 6 (5.13%) Windows Engineer
8 5 (4.27%) Coordinator
8 5 (4.27%) Data Manager
8 5 (4.27%) Delivery Manager
8 5 (4.27%) Management Consultant
Libraries, Frameworks & Software Standards
1 12 (10.26%) Web Services
2 6 (5.13%) .NET
3 4 (3.42%) CSS
3 4 (3.42%) HTML
4 3 (2.56%) Middleware
4 3 (2.56%) XML
5 2 (1.71%) Memcached
5 2 (1.71%) RabbitMQ
6 1 (0.85%) AngularJS
6 1 (0.85%) Apache CXF
6 1 (0.85%) REST
6 1 (0.85%) SOAP
6 1 (0.85%) Twitter Bootstrap
Miscellaneous
1 13 (11.11%) Public Cloud
2 12 (10.26%) Analytical Skills
3 11 (9.40%) Management Information System
4 8 (6.84%) CMDB
5 7 (5.98%) Data Centre
6 6 (5.13%) CESG
6 6 (5.13%) Client/Server
7 5 (4.27%) Data Protection Act
8 3 (2.56%) Mainframe
8 3 (2.56%) Smart Meter
9 2 (1.71%) Virtual Team
10 1 (0.85%) Data Structures
10 1 (0.85%) e-Health
10 1 (0.85%) PKI
10 1 (0.85%) Tandem
10 1 (0.85%) Video Conferencing
Operating Systems
1 10 (8.55%) Windows
2 8 (6.84%) Linux
3 7 (5.98%) Unix
4 6 (5.13%) Windows Server 2008
5 3 (2.56%) Windows Server
6 2 (1.71%) Red Hat Enterprise Linux
7 1 (0.85%) MVS
Processes & Methodologies
1 75 (64.10%) ITIL
2 30 (25.64%) Service Delivery
3 29 (24.79%) Project Management
4 22 (18.80%) ITSM
5 21 (17.95%) Incident Management
6 20 (17.09%) Continuous Improvement
6 20 (17.09%) Problem Management
7 17 (14.53%) Agile Software Development
8 15 (12.82%) Root Cause Analysis
8 15 (12.82%) Service Design
9 12 (10.26%) Business Intelligence
10 11 (9.40%) ITIL V3
10 11 (9.40%) Stakeholder Management
10 11 (9.40%) Waterfall
11 10 (8.55%) Process Improvement
12 9 (7.69%) Matrix Organization
13 8 (6.84%) Business Analysis
13 8 (6.84%) Configuration Management
13 8 (6.84%) eTOM
13 8 (6.84%) Six Sigma
Programming Languages
1 7 (5.98%) Java
1 7 (5.98%) SQL
2 4 (3.42%) Python
3 2 (1.71%) C
3 2 (1.71%) COBOL
4 1 (0.85%) Bash Shell
4 1 (0.85%) JavaScript
4 1 (0.85%) Perl
4 1 (0.85%) PHP
4 1 (0.85%) PowerShell
4 1 (0.85%) Shell Script
Qualifications
1 19 (16.24%) Security Cleared
2 11 (9.40%) SC Cleared
3 10 (8.55%) Degree
3 10 (8.55%) ITIL Certification
4 9 (7.69%) Cisco Certification
5 7 (5.98%) PMP
6 6 (5.13%) CISSP
7 5 (4.27%) (ISC)2 CCSP
7 5 (4.27%) CCSP
7 5 (4.27%) CISM
7 5 (4.27%) PMI Certification
8 3 (2.56%) DV Cleared
9 2 (1.71%) CCNA
9 2 (1.71%) CCNP
9 2 (1.71%) ITIL Foundation Certificate
10 1 (0.85%) CCIE
10 1 (0.85%) JNCIA
10 1 (0.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 18 (15.38%) SLA
2 11 (9.40%) COBIT
3 6 (5.13%) PMO
4 5 (4.27%) ISO/IEC 20000
4 5 (4.27%) ISO/IEC 27001
4 5 (4.27%) QA
5 4 (3.42%) ISO22301
6 2 (1.71%) Data Quality
6 2 (1.71%) PCI DSS
6 2 (1.71%) Sarbanes-Oxley
System Software
1 2 (1.71%) Corosync
1 2 (1.71%) HDFS
Systems Management
1 3 (2.56%) Oracle Identity Management
2 2 (1.71%) Ansible
2 2 (1.71%) NetBackup
2 2 (1.71%) Oozie
2 2 (1.71%) Oracle Enterprise Manager
2 2 (1.71%) Pacemaker
2 2 (1.71%) Puppet
2 2 (1.71%) Tivoli
3 1 (0.85%) Cisco Prime
3 1 (0.85%) OVSD
3 1 (0.85%) Tivoli Storage Manager
Vendors
1 14 (11.97%) ServiceNow
2 13 (11.11%) HP
3 11 (9.40%) Huawei
4 8 (6.84%) Cisco
4 8 (6.84%) Microsoft
5 6 (5.13%) CA
6 5 (4.27%) BMC
6 5 (4.27%) MicroStrategy
6 5 (4.27%) Oracle
6 5 (4.27%) Remedy
7 4 (3.42%) SAP
8 3 (2.56%) EMC
8 3 (2.56%) NetApp
8 3 (2.56%) Teradata
9 2 (1.71%) Ab Initio
9 2 (1.71%) Avaya
9 2 (1.71%) Juniper
9 2 (1.71%) Red Hat
9 2 (1.71%) Symantec
9 2 (1.71%) VMware