The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East / Berkshire
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 41 43 33
Rank change year-on-year +2 -10  
Contract jobs citing Service Management 66 91 112
As % of all contract IT jobs advertised in Berkshire 3.64% 3.86% 4.55%
As % of the Processes & Methodologies category 4.49% 4.83% 5.78%
Number of daily rates quoted 17 53 46
Median daily rate £463 £395 £400
Median daily rate % change year-on-year +17.08% -1.25%  
90% offered a daily rate of more than £302 £310 £250
10% offered a daily rate of more than £550 £500 £494
UK excluding London median daily rate £400 £402 £375
% change year-on-year -0.37% +7.06%  
Number of hourly rates quoted 5 0 0
Median hourly rate £29.75 - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Berkshire
Contract job vacancies with a requirement for process and methodology skills 1469 1884 1938
As % of all contract IT job vacancies advertised in Berkshire 81.12% 79.93% 78.68%
Number of daily rates quoted 702 1037 955
Median daily rate £425 £400 £395
Median daily rate % change year-on-year +6.25% +1.26%  
90% offered a daily rate of more than £300 £250 £238
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 57 72 76
Median hourly rate £18.00 £19.61 £21.55
Median hourly rate % change year-on-year -8.21% -9.00%  
90% offered a hourly rate of more than £12.00 £12.00 £13.55
10% offered a hourly rate of more than £37.50 £32.00 £39.60
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Berkshire.

Contractor daily rate trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Service Management in Berkshire over the 3 months to 24 June 2017.

Contractor daily rate histogram for Service Management in Berkshire

Service Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Berkshire.

Contractor hourly rate trend for Service Management in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 22 £525 +40.00% 1
Bracknell +10 14 £550 +76.00%
Newbury +4 3 £400 -
Maidenhead 0 2 - - 5
Slough -3 2 £444 -11.25% 1
Service Management
South East

For the 6 months to 24 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 99 (80.49%) ITIL
2 49 (39.84%) ITSM
3 36 (29.27%) Telecoms
4 26 (21.14%) ITIL V3
5 23 (18.70%) Service Delivery
6 21 (17.07%) Degree
7 20 (16.26%) Security Cleared
7 20 (16.26%) ServiceNow
8 19 (15.45%) ITIL Certification
9 18 (14.63%) Project Management
10 17 (13.82%) Service Design
11 16 (13.01%) Management Information System
11 16 (13.01%) SLA
11 16 (13.01%) COBIT
12 15 (12.20%) eTOM
12 15 (12.20%) HP
13 14 (11.38%) Cisco Certification
14 13 (10.57%) Agile Software Development
14 13 (10.57%) Root Cause Analysis
15 12 (9.76%) Analytical Skills
15 12 (9.76%) Stakeholder Management
15 12 (9.76%) Incident Management
15 12 (9.76%) Web Services
15 12 (9.76%) SQL
16 11 (8.94%) Configuration Management
16 11 (8.94%) Problem Management
16 11 (8.94%) Public Cloud
17 10 (8.13%) Continuous Improvement
17 10 (8.13%) SC Cleared
17 10 (8.13%) ISO/IEC 27001

Service Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.07%) CMS
2 2 (1.63%) Apache
2 2 (1.63%) Apache Pig
2 2 (1.63%) MS Exchange
2 2 (1.63%) SAS
Applications
1 6 (4.88%) Microsoft PowerPoint
2 4 (3.25%) Microsoft Office
3 3 (2.44%) Microsoft Excel
4 1 (0.81%) MS Visio
Business Applications
1 6 (4.88%) Remedy ITSM
Cloud Services
1 6 (4.88%) Cloud Computing
1 6 (4.88%) SaaS
2 1 (0.81%) IaaS
2 1 (0.81%) PaaS
Communications & Networking
1 10 (8.13%) Firewall
2 5 (4.07%) Cisco ASA
2 5 (4.07%) TCP/IP
2 5 (4.07%) Wireless
3 4 (3.25%) BGP
3 4 (3.25%) ICMP
3 4 (3.25%) Intrusion Detection
3 4 (3.25%) Radio Access Network
4 3 (2.44%) 3G
4 3 (2.44%) 4G
4 3 (2.44%) Network Security
5 2 (1.63%) DHCP
5 2 (1.63%) DNS
5 2 (1.63%) Internet
5 2 (1.63%) LAN
5 2 (1.63%) Unified Communications
6 1 (0.81%) Cisco Nexus
6 1 (0.81%) HSRP
6 1 (0.81%) LTE
6 1 (0.81%) Spanning Tree
Database & Business Intelligence
1 8 (6.50%) Big Data
2 7 (5.69%) Hadoop
3 6 (4.88%) DB2
4 5 (4.07%) Data Warehouse
4 5 (4.07%) Star Schema
5 4 (3.25%) BusinessObjects
6 3 (2.44%) SQL Server
7 2 (1.63%) Apache Hive
7 2 (1.63%) HBase
7 2 (1.63%) MongoDB
7 2 (1.63%) Oracle Database
7 2 (1.63%) Oracle Database 12c
7 2 (1.63%) Sqoop
8 1 (0.81%) SQL Server 2000
8 1 (0.81%) SQL Server 2005
General
1 36 (29.27%) Telecoms
2 8 (6.50%) Finance
3 7 (5.69%) Back Office
4 6 (4.88%) Legal
5 3 (2.44%) Billing
5 3 (2.44%) Law
5 3 (2.44%) Retail
6 2 (1.63%) Banking
7 1 (0.81%) Electronics
7 1 (0.81%) Marketing
7 1 (0.81%) Publishing
Job Titles
1 22 (17.89%) Architect
2 21 (17.07%) Service Manager
3 17 (13.82%) Analyst
4 12 (9.76%) Consultant
5 11 (8.94%) Service Transition Manager
5 11 (8.94%) Transition Manager
6 8 (6.50%) Service Analyst
7 7 (5.69%) Developer
7 7 (5.69%) Operations Analyst
7 7 (5.69%) ServiceNow Developer
7 7 (5.69%) Technical Analyst
8 6 (4.88%) Cloud Specialist
8 6 (4.88%) Delivery Manager
8 6 (4.88%) Incident Manager
8 6 (4.88%) Management Consultant
8 6 (4.88%) Security Specialist
8 6 (4.88%) Service Management Consultant
8 6 (4.88%) Solutions Architect
9 5 (4.07%) Network Architect
9 5 (4.07%) OSS Architect
Libraries, Frameworks & Software Standards
1 12 (9.76%) Web Services
2 6 (4.88%) .NET
3 5 (4.07%) CSS
3 5 (4.07%) HTML
4 3 (2.44%) XML
5 2 (1.63%) AngularJS
5 2 (1.63%) Memcached
5 2 (1.63%) RabbitMQ
5 2 (1.63%) Twitter Bootstrap
6 1 (0.81%) Flash
Miscellaneous
1 16 (13.01%) Management Information System
2 12 (9.76%) Analytical Skills
3 11 (8.94%) Public Cloud
4 7 (5.69%) CMDB
5 6 (4.88%) CESG
6 4 (3.25%) Video Conferencing
7 3 (2.44%) Data Centre
7 3 (2.44%) Mainframe
7 3 (2.44%) Smart Meter
7 3 (2.44%) User Experience
8 2 (1.63%) Blackberry
8 2 (1.63%) Data Protection Act
8 2 (1.63%) NHS
8 2 (1.63%) Replication
8 2 (1.63%) Virtual Team
9 1 (0.81%) Computer Science
9 1 (0.81%) e-Health
9 1 (0.81%) PKI
9 1 (0.81%) Tandem
9 1 (0.81%) Thin Client
Operating Systems
1 9 (7.32%) Windows
2 4 (3.25%) Linux
3 2 (1.63%) Red Hat Enterprise Linux
3 2 (1.63%) Unix
3 2 (1.63%) Windows Server 2008
3 2 (1.63%) Windows Server 2012
Processes & Methodologies
1 99 (80.49%) ITIL
2 49 (39.84%) ITSM
3 26 (21.14%) ITIL V3
4 23 (18.70%) Service Delivery
5 18 (14.63%) Project Management
6 17 (13.82%) Service Design
7 15 (12.20%) eTOM
8 13 (10.57%) Agile Software Development
8 13 (10.57%) Root Cause Analysis
9 12 (9.76%) Incident Management
9 12 (9.76%) Stakeholder Management
10 11 (8.94%) Configuration Management
10 11 (8.94%) Problem Management
11 10 (8.13%) Continuous Improvement
12 8 (6.50%) Waterfall
13 7 (5.69%) Business Intelligence
13 7 (5.69%) Mentoring
13 7 (5.69%) Performance Metrics
13 7 (5.69%) Six Sigma
14 6 (4.88%) SDLC
Programming Languages
1 12 (9.76%) SQL
2 6 (4.88%) Java
3 3 (2.44%) COBOL
3 3 (2.44%) PowerShell
4 2 (1.63%) Python
5 1 (0.81%) Perl
5 1 (0.81%) VBA
Qualifications
1 21 (17.07%) Degree
2 20 (16.26%) Security Cleared
3 19 (15.45%) ITIL Certification
4 14 (11.38%) Cisco Certification
5 10 (8.13%) SC Cleared
6 9 (7.32%) CISSP
7 5 (4.07%) (ISC)2 CCSP
7 5 (4.07%) CCSP
7 5 (4.07%) CISM
7 5 (4.07%) PMP
8 4 (3.25%) CCIE
8 4 (3.25%) CCNA
8 4 (3.25%) CCNP
8 4 (3.25%) DV Cleared
8 4 (3.25%) ITIL Foundation Certificate
8 4 (3.25%) PMI Certification
9 2 (1.63%) MCITP
9 2 (1.63%) MCTS
9 2 (1.63%) Microsoft Certification
10 1 (0.81%) HNC
Quality Assurance & Compliance
1 16 (13.01%) COBIT
1 16 (13.01%) SLA
2 10 (8.13%) ISO/IEC 27001
3 5 (4.07%) ISO/IEC 20000
4 4 (3.25%) ISO 22301
5 2 (1.63%) PCI DSS
5 2 (1.63%) PMO
5 2 (1.63%) Sarbanes-Oxley
6 1 (0.81%) Data Quality
6 1 (0.81%) QA
System Software
1 2 (1.63%) Active Directory
1 2 (1.63%) Corosync
1 2 (1.63%) HDFS
1 2 (1.63%) Microsoft Virtual Server
1 2 (1.63%) Virtual Servers
1 2 (1.63%) VMware Infrastructure
2 1 (0.81%) Firmware
Systems Management
1 4 (3.25%) OVSD
1 4 (3.25%) SCOM
2 2 (1.63%) Ansible
2 2 (1.63%) NetBackup
2 2 (1.63%) Oozie
2 2 (1.63%) Oracle Enterprise Manager
2 2 (1.63%) Pacemaker
2 2 (1.63%) Puppet
2 2 (1.63%) SCCM
2 2 (1.63%) Tivoli
2 2 (1.63%) WSUS
3 1 (0.81%) Cisco Prime
3 1 (0.81%) MOM
3 1 (0.81%) Netcool
3 1 (0.81%) Netcool/OMNIbus
3 1 (0.81%) Netcool/Webtop
3 1 (0.81%) Tivoli Monitoring
Vendors
1 20 (16.26%) ServiceNow
2 15 (12.20%) HP
3 10 (8.13%) Microsoft
4 8 (6.50%) Remedy
4 8 (6.50%) SAP
5 7 (5.69%) CA
5 7 (5.69%) Cisco
6 6 (4.88%) Ab Initio
6 6 (4.88%) BMC
6 6 (4.88%) Oracle
6 6 (4.88%) Teradata
7 4 (3.25%) Palo Alto
8 3 (2.44%) Splunk
9 2 (1.63%) Huawei
9 2 (1.63%) NetApp
9 2 (1.63%) Red Hat
9 2 (1.63%) Symantec
9 2 (1.63%) Veeam
9 2 (1.63%) VMware
10 1 (0.81%) Amdocs