Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Berkshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 45 50 44
Rank change year-on-year +5 -6 +12
Contract jobs citing Service Management 140 151 189
As % of all contract IT jobs advertised in Berkshire 3.41% 3.50% 3.75%
As % of the Processes & Methodologies category 4.07% 4.30% 4.80%
Number of daily rates quoted 64 80 81
Berkshire median daily rate £434 £400 £385
Median daily rate % change year-on-year +8.44% +3.90% -3.75%
10th Percentile £302 £300 £281
90th Percentile £568 £609 £550
South East median daily rate £400 £424 £389
% change year-on-year -5.72% +9.13% +11.07%
Number of hourly rates quoted 3 0 13
Berkshire median hourly rate £19.66 - £37.09
10th Percentile £16.96 - £34.00
90th Percentile £45.75 - £40.19
South East median hourly rate £15.00 £15.00 £15.50
% change year-on-year - -3.23% +10.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3439 3508 3941
As % of all contract IT jobs advertised in Berkshire 83.65% 81.20% 78.24%
Number of daily rates quoted 1780 1894 2179
Berkshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £250 £225
90th Percentile £588 £575 £538
South East median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.56%
Number of hourly rates quoted 104 133 173
Berkshire median hourly rate £14.50 £17.50 £30.90
Median hourly rate % change year-on-year -17.14% -43.37% +81.02%
10th Percentile £11.25 £11.30 £13.75
90th Percentile £39.05 £45.00 £44.75
South East median hourly rate £23.00 £26.00 £26.00
% change year-on-year -11.54% - +48.57%

Service Management
Job Vacancy Trend in Berkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Berkshire.

Contractor daily rate trend for Service Management in Berkshire

Service Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Service Management in Berkshire over the 6 months to 17 November 2017.

Contractor daily rate histogram for Service Management in Berkshire

Service Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Berkshire.

Contractor hourly rate trend for Service Management in Berkshire

Service Management
Contractor Hourly Rate Histogram in Berkshire

The hourly rate distribution of IT jobs citing Service Management in Berkshire over the 6 months to 17 November 2017.

Contractor hourly rate histogram for Service Management in Berkshire

Service Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Berkshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 47 £425 +7.59% 3
Bracknell -13 10 £377 +20.64%
Maidenhead -18 9 £533 -13.41%
Newbury -5 6 £420 -9.19% 1
Slough +10 4 £481 +13.91%
Windsor - 2 - -
Wokingham +7 1 - -
Service Management
South East

For the 6 months to 17 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Management.

1 100 (71.43%) ITIL
2 45 (32.14%) ITSM
3 32 (22.86%) Degree
4 31 (22.14%) Service Design
5 30 (21.43%) Telecoms
6 28 (20.00%) Stakeholder Management
7 22 (15.71%) ISO/IEC 27001
8 20 (14.29%) eTOM
8 20 (14.29%) Finance
8 20 (14.29%) ITIL Certification
8 20 (14.29%) ITIL V3
9 19 (13.57%) Security Cleared
10 18 (12.86%) Windows
11 17 (12.14%) Service Delivery
11 17 (12.14%) CMDB
12 16 (11.43%) COBIT
12 16 (11.43%) Microsoft
12 16 (11.43%) Public Cloud
13 15 (10.71%) Analytical Skills
13 15 (10.71%) CISSP
14 14 (10.00%) Active Directory
14 14 (10.00%) Remedy
15 13 (9.29%) Configuration Management
15 13 (9.29%) Project Management
15 13 (9.29%) CISM
15 13 (9.29%) Cisco Certification
15 13 (9.29%) SQL
15 13 (9.29%) Incident Management
16 12 (8.57%) Cloud Computing
16 12 (8.57%) Remedy ITSM

Service Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.14%) CMS
1 3 (2.14%) SharePoint
2 2 (1.43%) MS Exchange
2 2 (1.43%) Tomcat
2 2 (1.43%) WebSphere
2 2 (1.43%) WebSphere Application Server
3 1 (0.71%) Apache
3 1 (0.71%) IBM Domino
3 1 (0.71%) IBM Notes
3 1 (0.71%) OpenStack
3 1 (0.71%) SAS
Applications
1 9 (6.43%) Microsoft PowerPoint
2 8 (5.71%) Microsoft Excel
3 3 (2.14%) Microsoft Office
4 2 (1.43%) MS Visio
5 1 (0.71%) Microsoft Project
Business Applications
1 12 (8.57%) Remedy ITSM
2 1 (0.71%) Remedy AR System
Cloud Services
1 12 (8.57%) Cloud Computing
2 8 (5.71%) Microsoft Azure
3 7 (5.00%) Azure Active Directory
4 2 (1.43%) IaaS
4 2 (1.43%) SaaS
5 1 (0.71%) Amazon AWS
5 1 (0.71%) GitHub
5 1 (0.71%) Office 365
5 1 (0.71%) PaaS
Communications & Networking
1 7 (5.00%) Radio Access Network
2 6 (4.29%) DNS
2 6 (4.29%) Firewall
3 4 (2.86%) DHCP
3 4 (2.86%) Internet
4 2 (1.43%) HTTP
4 2 (1.43%) LAN
4 2 (1.43%) LDAP
4 2 (1.43%) SIGTRAN
4 2 (1.43%) SS7
4 2 (1.43%) TCP/IP
4 2 (1.43%) Unified Communications
4 2 (1.43%) Wireshark
5 1 (0.71%) Cisco ASA
5 1 (0.71%) Cisco Nexus
5 1 (0.71%) INAP
5 1 (0.71%) LTE
5 1 (0.71%) NetScaler
5 1 (0.71%) OpenFlow
5 1 (0.71%) SAN
Database & Business Intelligence
1 11 (7.86%) Star Schema
2 3 (2.14%) Big Data
2 3 (2.14%) SQL Server
3 2 (1.43%) DB2
4 1 (0.71%) Data Warehouse
4 1 (0.71%) Hadoop
4 1 (0.71%) Oracle Database
4 1 (0.71%) Oracle Exadata
4 1 (0.71%) SQL Server 2000
4 1 (0.71%) SQL Server 2005
Development Applications
1 1 (0.71%) Jenkins
1 1 (0.71%) Team Foundation Server
1 1 (0.71%) Visual Studio
General
1 30 (21.43%) Telecoms
2 20 (14.29%) Finance
3 8 (5.71%) Legal
4 4 (2.86%) Back Office
4 4 (2.86%) Retail
5 3 (2.14%) Pharmaceutical
6 2 (1.43%) Billing
7 1 (0.71%) Banking
7 1 (0.71%) Electronics
7 1 (0.71%) Marketing
Job Titles
1 29 (20.71%) Architect
2 23 (16.43%) Analyst
3 15 (10.71%) Service Manager
4 13 (9.29%) Consultant
5 12 (8.57%) Cloud Specialist
5 12 (8.57%) Technical Analyst
6 11 (7.86%) Security Specialist
6 11 (7.86%) Service Architect
7 9 (6.43%) Field Engineer
8 8 (5.71%) Service Transition Manager
8 8 (5.71%) Transition Manager
9 7 (5.00%) Service Analyst
10 6 (4.29%) CISSP Specialist
10 6 (4.29%) ITIL Service Analyst
10 6 (4.29%) ITIL Service Architect
10 6 (4.29%) OSS Architect
11 5 (3.57%) CyberArk Consultant
11 5 (3.57%) ITIL Process Analyst
11 5 (3.57%) ITIL Service Desk Analyst
11 5 (3.57%) Service Design Architect
Libraries, Frameworks & Software Standards
1 7 (5.00%) XML
2 4 (2.86%) Web Services
3 3 (2.14%) HTML
4 2 (1.43%) REST
5 1 (0.71%) JSON
Miscellaneous
1 17 (12.14%) CMDB
2 16 (11.43%) Public Cloud
3 15 (10.71%) Analytical Skills
4 12 (8.57%) CESG
5 7 (5.00%) Enterprise Software
6 6 (4.29%) Management Information System
7 5 (3.57%) Replication
8 4 (2.86%) Computer Science
9 3 (2.14%) NHS
10 2 (1.43%) Blackberry
10 2 (1.43%) Clustering
10 2 (1.43%) Data Centre
10 2 (1.43%) Distributed Denial-of-Service
10 2 (1.43%) Virtual Team
11 1 (0.71%) EMC VNX
11 1 (0.71%) Fat Client
11 1 (0.71%) FMCG
11 1 (0.71%) Oracle Exalogic
11 1 (0.71%) Video Conferencing
11 1 (0.71%) VxBlock/Vblock
Operating Systems
1 18 (12.86%) Windows
2 4 (2.86%) Linux
2 4 (2.86%) Unix
3 3 (2.14%) Red Hat Enterprise Linux
3 3 (2.14%) Windows Server
3 3 (2.14%) Windows Server 2008
3 3 (2.14%) Windows Server 2012
4 2 (1.43%) Solaris
5 1 (0.71%) AIX
5 1 (0.71%) SUSE Linux Enterprise Server
5 1 (0.71%) Windows 7
Processes & Methodologies
1 100 (71.43%) ITIL
2 45 (32.14%) ITSM
3 31 (22.14%) Service Design
4 28 (20.00%) Stakeholder Management
5 20 (14.29%) eTOM
5 20 (14.29%) ITIL V3
6 17 (12.14%) Service Delivery
7 13 (9.29%) Configuration Management
7 13 (9.29%) Incident Management
7 13 (9.29%) Project Management
8 11 (7.86%) Time Management
9 10 (7.14%) Change Management
10 9 (6.43%) Customer Engagement
10 9 (6.43%) Enterprise Architecture
11 8 (5.71%) Problem Management
12 7 (5.00%) IT Asset Management
12 7 (5.00%) IT Strategy
13 6 (4.29%) Asset Management
13 6 (4.29%) Cybersecurity
13 6 (4.29%) Release Management
Programming Languages
1 13 (9.29%) SQL
2 9 (6.43%) PowerShell
3 6 (4.29%) Perl
4 3 (2.14%) Shell Script
5 2 (1.43%) Bash Shell
6 1 (0.71%) Java
6 1 (0.71%) JavaScript
Qualifications
1 32 (22.86%) Degree
2 20 (14.29%) ITIL Certification
3 19 (13.57%) Security Cleared
4 15 (10.71%) CISSP
5 13 (9.29%) Cisco Certification
5 13 (9.29%) CISM
6 12 (8.57%) (ISC)2 CCSP
7 11 (7.86%) CCSP
8 9 (6.43%) Microsoft Certification
9 8 (5.71%) MCITP
9 8 (5.71%) MCTS
10 5 (3.57%) SC Cleared
11 2 (1.43%) PRINCE2 Practitioner
12 1 (0.71%) CCNP
12 1 (0.71%) CLAS
12 1 (0.71%) HNC
12 1 (0.71%) ITIL Foundation Certificate
12 1 (0.71%) MCP
12 1 (0.71%) MCSE
12 1 (0.71%) PCI QSA
Quality Assurance & Compliance
1 22 (15.71%) ISO/IEC 27001
2 16 (11.43%) COBIT
3 10 (7.14%) ISO 22301
4 6 (4.29%) QA
5 4 (2.86%) SLA
6 3 (2.14%) PCI DSS
7 2 (1.43%) GxP
7 2 (1.43%) Sarbanes-Oxley
8 1 (0.71%) HMG Security Policy Framework
8 1 (0.71%) PMO
System Software
1 14 (10.00%) Active Directory
2 6 (4.29%) VMware Infrastructure
3 4 (2.86%) Virtual Machines
4 2 (1.43%) Microsoft Virtual Server
4 2 (1.43%) Virtual Servers
4 2 (1.43%) VMware ESXi
5 1 (0.71%) BitLocker
5 1 (0.71%) Docker
5 1 (0.71%) Firmware
5 1 (0.71%) Squid
5 1 (0.71%) Terminal Server
5 1 (0.71%) VMware NSX
5 1 (0.71%) vSphere
5 1 (0.71%) XenServer
Systems Management
1 6 (4.29%) SCOM
2 4 (2.86%) SCCM
2 4 (2.86%) WSUS
3 2 (1.43%) Netcool
4 1 (0.71%) Amdocs OSS
4 1 (0.71%) Ansible
4 1 (0.71%) CA Spectrum
4 1 (0.71%) Cacti
4 1 (0.71%) MOM
4 1 (0.71%) Nagios
4 1 (0.71%) Netcool/OMNIbus
4 1 (0.71%) Netcool/Webtop
4 1 (0.71%) Opscode Chef
4 1 (0.71%) OVSD
4 1 (0.71%) Puppet
4 1 (0.71%) Stealthwatch
4 1 (0.71%) Tivoli
4 1 (0.71%) Tivoli Monitoring
4 1 (0.71%) Tivoli Storage Manager
4 1 (0.71%) vCenter Server
Vendors
1 16 (11.43%) Microsoft
2 14 (10.00%) Remedy
3 12 (8.57%) Oracle
4 11 (7.86%) ServiceNow
5 9 (6.43%) SAP
6 8 (5.71%) PeopleSoft
6 8 (5.71%) VMware
7 6 (4.29%) BMC
8 5 (3.57%) Cisco
8 5 (3.57%) CyberArk
8 5 (3.57%) IBM
9 3 (2.14%) ArcSight
9 3 (2.14%) Citrix
9 3 (2.14%) Huawei
10 2 (1.43%) EMC
10 2 (1.43%) HP
10 2 (1.43%) Palo Alto
10 2 (1.43%) Red Hat
10 2 (1.43%) Sun
10 2 (1.43%) Veeam