The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
UK / Scotland
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 101 - 127
Rank change year-on-year - 0  
Contract jobs citing Customer Insight 6 0 3
As % of all contract IT jobs advertised in Scotland 0.34% - 0.10%
As % of the Processes & Methodologies category 0.41% - 0.13%
Number of daily rates quoted 5 0 1
Median daily rate £500 - £455
UK excluding London median daily rate £425 £450 £400
% change year-on-year -5.55% +12.50%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £125.00 - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Scotland
Contract job vacancies with a requirement for process and methodology skills 1472 2161 2379
As % of all contract IT job vacancies advertised in Scotland 83.83% 83.31% 81.00%
Number of daily rates quoted 901 1215 1311
Median daily rate £390 £393 £400
Median daily rate % change year-on-year -0.63% -1.87%  
90% offered a daily rate of more than £263 £260 £265
10% offered a daily rate of more than £491 £550 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 25 32 46
Median hourly rate £33.50 £39.00 £31.70
Median hourly rate % change year-on-year -14.10% +23.02%  
90% offered a hourly rate of more than £12.55 £13.45 £12.10
10% offered a hourly rate of more than £46.00 £50.00 £50.00
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

Customer Insight
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in Scotland

Customer Insight
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in Scotland.

Contractor daily rate trend for Customer Insight in Scotland

Customer Insight
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Customer Insight in Scotland over the 3 months to 28 March 2017.

Contractor daily rate histogram for Customer Insight in Scotland

Customer Insight
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Scotland region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 5 £463 - 1
Glasgow - 1 £500 -
Customer Insight
UK

For the 6 months to 28 March 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Customer Insight.

1 4 (66.67%) Agile Software Development
1 4 (66.67%) Analytical Skills
1 4 (66.67%) Analytics
1 4 (66.67%) Service Design
2 3 (50.00%) Target Operating Model
2 3 (50.00%) Customer Engagement
2 3 (50.00%) Lean Six Sigma
2 3 (50.00%) Business Analytics
2 3 (50.00%) Business Transformation
2 3 (50.00%) Business Intelligence
2 3 (50.00%) Six Sigma
2 3 (50.00%) Project Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) Change Management
3 2 (33.33%) Ethnography
4 1 (16.67%) Data Enrichment
4 1 (16.67%) Usability Testing
4 1 (16.67%) Marketing
4 1 (16.67%) Human Factors
4 1 (16.67%) Banking
4 1 (16.67%) SQL
4 1 (16.67%) SAS
4 1 (16.67%) User Experience

Customer Insight
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SAS
General
1 1 (16.67%) Banking
1 1 (16.67%) Marketing
Job Titles
1 3 (50.00%) Business Manager
2 2 (33.33%) Business Improvement Manager
2 2 (33.33%) User Researcher
3 1 (16.67%) Analyst
3 1 (16.67%) Banking Analyst
3 1 (16.67%) Business Change Manager
3 1 (16.67%) Change Manager
3 1 (16.67%) Credit Analyst
3 1 (16.67%) Customer Analyst
3 1 (16.67%) Customer Insight Analyst
3 1 (16.67%) Digital Transformation
3 1 (16.67%) Digital Transformation Manager
3 1 (16.67%) Insight Analyst
3 1 (16.67%) Transformation Manager
Miscellaneous
1 4 (66.67%) Analytical Skills
2 1 (16.67%) User Experience
Processes & Methodologies
1 4 (66.67%) Agile Software Development
1 4 (66.67%) Analytics
1 4 (66.67%) Service Design
2 3 (50.00%) Business Analytics
2 3 (50.00%) Business Intelligence
2 3 (50.00%) Business Transformation
2 3 (50.00%) Change Management
2 3 (50.00%) Customer Engagement
2 3 (50.00%) Lean Six Sigma
2 3 (50.00%) Project Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) Six Sigma
2 3 (50.00%) Target Operating Model
3 2 (33.33%) Ethnography
4 1 (16.67%) Data Enrichment
4 1 (16.67%) Human Factors
4 1 (16.67%) Usability Testing
Programming Languages
1 1 (16.67%) SQL