The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
UK / Scotland
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank - 152 136
Contract jobs citing Customer Insight 0 1 2
As % of all contract IT jobs advertised in Scotland - 0.035% 0.066%
As % of the Processes & Methodologies category - 0.040% 0.081%
Number of daily rates quoted 0 1 2
Median daily rate - £330 £445
Median daily rate % change year-on-year - -25.75%  
UK excluding London median daily rate £428 £400 £388
% change year-on-year +7.00% +3.22%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Scotland
Contract job vacancies with a requirement for process and methodology skills 1765 2473 2457
As % of all contract IT job vacancies advertised in Scotland 82.40% 85.42% 81.22%
Number of daily rates quoted 994 1406 1266
Median daily rate £400 £375 £360
Median daily rate % change year-on-year +6.66% +4.16%  
90% offered a daily rate of more than £290 £247 £260
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 44 56 68
Median hourly rate £33.50 £37.50 £30.50
Median hourly rate % change year-on-year -10.66% +22.95%  
90% offered a hourly rate of more than £13.75 £13.72 £13.20
10% offered a hourly rate of more than £50.00 £43.00 £40.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Customer Insight
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in Scotland

Customer Insight
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in Scotland.

Contractor daily rate trend for Customer Insight in Scotland

For the 6 months to 25 June 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Customer Insight.

1 4 (66.67%) Agile Software Development
1 4 (66.67%) Analytical Skills
1 4 (66.67%) Analytics
1 4 (66.67%) Service Design
2 3 (50.00%) Target Operating Model
2 3 (50.00%) Customer Engagement
2 3 (50.00%) Lean Six Sigma
2 3 (50.00%) Business Analytics
2 3 (50.00%) Business Transformation
2 3 (50.00%) Business Intelligence
2 3 (50.00%) Six Sigma
2 3 (50.00%) Project Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) Change Management
3 2 (33.33%) Ethnography
4 1 (16.67%) Data Enrichment
4 1 (16.67%) Usability Testing
4 1 (16.67%) Marketing
4 1 (16.67%) Human Factors
4 1 (16.67%) Banking
4 1 (16.67%) SQL
4 1 (16.67%) SAS
4 1 (16.67%) Quantitative Research
4 1 (16.67%) Actionable Customer Insight
4 1 (16.67%) Qualitative Research
4 1 (16.67%) User Experience

Customer Insight
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SAS
General
1 1 (16.67%) Banking
1 1 (16.67%) Marketing
Job Titles
1 3 (50.00%) Business Manager
2 2 (33.33%) Business Improvement Manager
2 2 (33.33%) User Researcher
3 1 (16.67%) Analyst
3 1 (16.67%) Banking Analyst
3 1 (16.67%) Business Change Manager
3 1 (16.67%) Change Manager
3 1 (16.67%) Credit Analyst
3 1 (16.67%) Customer Analyst
3 1 (16.67%) Customer Insight Analyst
3 1 (16.67%) Digital Transformation
3 1 (16.67%) Digital Transformation Manager
3 1 (16.67%) Insight Analyst
3 1 (16.67%) Transformation Manager
Miscellaneous
1 4 (66.67%) Analytical Skills
2 1 (16.67%) User Experience
Processes & Methodologies
1 4 (66.67%) Agile Software Development
1 4 (66.67%) Analytics
1 4 (66.67%) Service Design
2 3 (50.00%) Business Analytics
2 3 (50.00%) Business Intelligence
2 3 (50.00%) Business Transformation
2 3 (50.00%) Change Management
2 3 (50.00%) Customer Engagement
2 3 (50.00%) Lean Six Sigma
2 3 (50.00%) Project Management
2 3 (50.00%) Service Delivery
2 3 (50.00%) Six Sigma
2 3 (50.00%) Target Operating Model
3 2 (33.33%) Ethnography
4 1 (16.67%) Actionable Customer Insight
4 1 (16.67%) Data Enrichment
4 1 (16.67%) Human Factors
4 1 (16.67%) Qualitative Research
4 1 (16.67%) Quantitative Research
4 1 (16.67%) Usability Testing
Programming Languages
1 1 (16.67%) SQL