Period
to 15 August 2018

The following table provides summary statistics for contract job vacancies advertised in Somerset with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South West > Somerset
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 45 53 47
Rank change year-on-year +8 -6 +10
Contract jobs citing Service Delivery 7 4 7
As % of all contract IT jobs advertised in Somerset 1.51% 0.85% 1.45%
As % of the Processes & Methodologies category 1.83% 1.04% 1.86%
Number of daily rates quoted 3 3 2
Somerset median daily rate £425 £375 £583
Median daily rate % change year-on-year +13.33% -35.62% +66.43%
10th Percentile £378 £363 £378
90th Percentile £507 £508 £789
South West median daily rate £420 £400 £365
% change year-on-year +5.00% +9.59% -8.75%
Number of hourly rates quoted 3 0 2
Somerset median hourly rate £15.00 - £22.00
10th Percentile £13.80 - £21.00
90th Percentile £18.00 - £23.00
South West median hourly rate £14.00 £37.75 £22.00
% change year-on-year -62.91% +71.59% -24.14%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Somerset with a requirement for process or methodology skills.

All Process and Methodology Skills
Somerset
Contract vacancies with a requirement for process or methodology skills 383 383 376
As % of all contract IT jobs advertised in Somerset 82.72% 81.14% 78.01%
Number of daily rates quoted 239 259 196
Somerset median daily rate £410 £385 £365
Median daily rate % change year-on-year +6.49% +5.48% +4.29%
10th Percentile £250 £225 £194
90th Percentile £533 £525 £500
South West median daily rate £418 £400 £375
% change year-on-year +4.38% +6.67% -
Number of hourly rates quoted 29 27 62
Somerset median hourly rate £42.50 £50.00 £38.25
Median hourly rate % change year-on-year -15.00% +30.72% -1.95%
10th Percentile £21.05 £14.67 £17.71
90th Percentile £45.50 £53.75 £43.68
South West median hourly rate £40.00 £40.00 £38.50
% change year-on-year - +3.90% +7.69%

Service Delivery
Job Vacancy Trend in Somerset

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for Service Delivery in Somerset

Service Delivery
Contractor Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Somerset.

Contractor daily rate trend for Service Delivery in Somerset

Service Delivery
Contractor Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Somerset.

Contractor hourly rate trend for Service Delivery in Somerset

Service Delivery
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Somerset region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +3 3 - - 1
Glastonbury - 2 £448 - 2
Taunton - 1 - - 1
Bridgwater - 1 £425 -
Service Delivery
South West

For the 6 months to 15 August 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Somerset region with a requirement for Service Delivery.

1 4 (57.14%) ITIL
1 4 (57.14%) Service Management
1 4 (57.14%) Problem-Solving
2 3 (42.86%) G Suite
2 3 (42.86%) Publishing
2 3 (42.86%) Google
2 3 (42.86%) Active Directory
2 3 (42.86%) Windows
2 3 (42.86%) Microsoft Office
2 3 (42.86%) Microsoft
2 3 (42.86%) Adobe
3 2 (28.57%) SMS
3 2 (28.57%) Cisco Certification
3 2 (28.57%) CEH
3 2 (28.57%) (ISC)2 CCSP
3 2 (28.57%) CompTIA Security+
4 1 (14.29%) Regulatory Compliance
4 1 (14.29%) GDPR
4 1 (14.29%) Software Distribution
4 1 (14.29%) Dell KACE
4 1 (14.29%) ITIL Foundation Certificate
4 1 (14.29%) Software Licensing
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Patch Management
4 1 (14.29%) VMware
4 1 (14.29%) Penetration Testing
4 1 (14.29%) Data Analysis
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) Continuous Improvement
4 1 (14.29%) Root Cause Analysis

Service Delivery
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 3 (42.86%) G Suite
Communications & Networking
1 2 (28.57%) SMS
2 1 (14.29%) LAN
General
1 3 (42.86%) Publishing
Job Titles
1 4 (57.14%) Analyst
2 3 (42.86%) IT Analyst
3 2 (28.57%) 1st/2nd Line Support
3 2 (28.57%) 2nd Line Support
3 2 (28.57%) Security Analyst
4 1 (14.29%) Digital Analyst
4 1 (14.29%) IT Security Analyst
4 1 (14.29%) IT Security Specialist
4 1 (14.29%) IT Support
4 1 (14.29%) IT Support Analyst
4 1 (14.29%) Security Specialist
4 1 (14.29%) Service Analyst
4 1 (14.29%) Services Delivery Analyst
4 1 (14.29%) Support Analyst
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Management Information System
Operating Systems
1 3 (42.86%) Windows
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) Problem-Solving
1 4 (57.14%) Service Management
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Data Analysis
2 1 (14.29%) Disaster Recovery
2 1 (14.29%) ITSM
2 1 (14.29%) Patch Management
2 1 (14.29%) Penetration Testing
2 1 (14.29%) Project Management
2 1 (14.29%) Regulatory Compliance
2 1 (14.29%) Root Cause Analysis
2 1 (14.29%) Software Distribution
2 1 (14.29%) Software Licensing
2 1 (14.29%) Vulnerability Management
Qualifications
1 2 (28.57%) (ISC)2 CCSP
1 2 (28.57%) CEH
1 2 (28.57%) Cisco Certification
1 2 (28.57%) CompTIA Security+
2 1 (14.29%) CCSP
2 1 (14.29%) CISM
2 1 (14.29%) CISSP
2 1 (14.29%) HNC
2 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (14.29%) GDPR
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 3 (42.86%) Adobe
1 3 (42.86%) Google
1 3 (42.86%) Microsoft
2 1 (14.29%) Dell KACE
2 1 (14.29%) VMware