ISO/IEC 20000 Contracts in the South East

ISO/IEC 20000 (supersedes BS 15000)
England > South East

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 181 205 250
Rank change year-on-year +24 +45 -54
Contract jobs citing ISO/IEC 20000 22 11 8
As % of all contract jobs advertised in the South East 0.40% 0.19% 0.10%
As % of the Quality Assurance & Compliance category 2.57% 1.25% 0.64%
Number of daily rates quoted 17 11 5
10th Percentile £464 £360 £404
25th Percentile £475 £384 -
Median daily rate (50th Percentile) £600 £500 £450
Median % change year-on-year +20.00% +11.11% -11.20%
75th Percentile - £573 £462
90th Percentile - £688 £470
England median daily rate £578 £563 £447
% change year-on-year +2.67% +25.87% +1.26%

All Quality Assurance and Compliance Skills
South East

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 857 881 1,253
As % of all contract IT jobs advertised in the South East 15.39% 15.08% 16.01%
Number of daily rates quoted 444 551 806
10th Percentile £232 £200 £225
25th Percentile £363 £336 £369
Median daily rate (50th Percentile) £475 £470 £475
Median % change year-on-year +1.06% -1.05% +5.56%
75th Percentile £575 £575 £587
90th Percentile £639 £700 £650
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 65 45 48
10th Percentile £10.82 £18.25 £12.31
25th Percentile £15.38 £18.50 £16.25
Median hourly rate £27.50 £31.00 £21.05
Median % change year-on-year -11.29% +47.27% -17.45%
75th Percentile £48.75 £52.37 £36.00
90th Percentile £65.00 £67.50 £49.36
England median hourly rate £20.55 £42.50 £27.50
% change year-on-year -51.64% +54.55% +31.26%

ISO/IEC 20000
Job Vacancy Trend in the South East

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ISO/IEC 20000 in the South East

ISO/IEC 20000
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in the South East.

Daily rate trend for ISO/IEC 20000 in the South East

ISO/IEC 20000
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing ISO/IEC 20000 in the South East over the 6 months to 24 April 2024.

Daily rate histogram for ISO/IEC 20000 in the South East

ISO/IEC 20000
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in the South East.

Hourly rate trend for ISO/IEC 20000 in the South East

ISO/IEC 20000
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the South East region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +19 14 £600 -15.79% 1
Thames Valley +13 7 £575 +27.78% 2
Berkshire -2 7 £575 +4.55% 2
Surrey - 2 £500 - 1
West Sussex - 1 £500 -
ISO/IEC 20000
England

ISO/IEC 20000
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (9.09%) Remedy ITSM
Communications & Networking
1 3 (13.64%) DHCP
1 3 (13.64%) DNS
1 3 (13.64%) TCP/IP
2 2 (9.09%) Firewall
General
1 3 (13.64%) Front Office
2 2 (9.09%) Analytical Skills
2 2 (9.09%) Legal
2 2 (9.09%) Social Skills
2 2 (9.09%) Telecoms
3 1 (4.55%) Organisational Skills
3 1 (4.55%) Public Sector
Job Titles
1 9 (40.91%) Architect
1 9 (40.91%) Service Architect
2 5 (22.73%) Service Manager
3 3 (13.64%) Infrastructure Engineer
3 3 (13.64%) Service Transition Manager
3 3 (13.64%) Transition Manager
4 2 (9.09%) Analyst
4 2 (9.09%) IT Manager
4 2 (9.09%) IT Services Manager
4 2 (9.09%) Senior
4 2 (9.09%) Senior Infrastructure Engineer
4 2 (9.09%) Service Analyst
4 2 (9.09%) Service Design Manager
4 2 (9.09%) Service Desk Analyst
4 2 (9.09%) Supplier Manager
5 1 (4.55%) ITIL Service Architect
5 1 (4.55%) Lead
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
Miscellaneous
1 2 (9.09%) Management Information System
1 2 (9.09%) Onboarding
2 1 (4.55%) Self-Motivation
Operating Systems
1 5 (22.73%) Linux
1 5 (22.73%) Unix
1 5 (22.73%) Windows
2 3 (13.64%) Ubuntu
Processes & Methodologies
1 22 (100.00%) ITIL
2 17 (77.27%) Service Management
3 13 (59.09%) Service Design
4 11 (50.00%) Project Delivery
5 9 (40.91%) IT4IT
6 6 (27.27%) Service Delivery
7 5 (22.73%) Continuous Improvement
8 3 (13.64%) Computer Science
8 3 (13.64%) Customer Experience
8 3 (13.64%) ITSM
8 3 (13.64%) Line Management
8 3 (13.64%) Patch Management
8 3 (13.64%) RBAC
8 3 (13.64%) Release Management
8 3 (13.64%) Root Cause Analysis
8 3 (13.64%) Security Hardening
8 3 (13.64%) Security Patching
8 3 (13.64%) Service Delivery Management
8 3 (13.64%) Software Delivery
8 3 (13.64%) Stakeholder Management
Programming Languages
1 3 (13.64%) PowerShell
1 3 (13.64%) VB.NET
2 2 (9.09%) C++
Qualifications
1 9 (40.91%) Security Cleared
2 7 (31.82%) DV Cleared
3 5 (22.73%) ITIL Certification
4 3 (13.64%) Degree
4 3 (13.64%) Microsoft Certification
Quality Assurance & Compliance
1 5 (22.73%) ISO 9001
2 3 (13.64%) SLA
3 2 (9.09%) ISO/IEC 27001
System Software
1 5 (22.73%) Active Directory
2 3 (13.64%) Hyper-V
2 3 (13.64%) Virtual Machines
2 3 (13.64%) VMware Infrastructure
2 3 (13.64%) vSphere
Systems Management
1 3 (13.64%) WSUS
2 2 (9.09%) IBM BigFix
2 2 (9.09%) Tivoli
Vendors
1 5 (22.73%) Microsoft
2 3 (13.64%) VMware
3 2 (9.09%) Oracle
3 2 (9.09%) Remedy
3 2 (9.09%) ServiceNow
4 1 (4.55%) Qualys