Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK > England
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 819 744 775
Rank change year-on-year -75 +31 -4
Contract jobs citing ISO/IEC 20000 37 87 100
As % of all contract IT jobs advertised in England 0.039% 0.095% 0.10%
As % of the Quality Assurance & Compliance category 0.37% 0.77% 0.90%
Number of daily rates quoted 24 52 70
England median daily rate £475 £380 £400
Median daily rate % change year-on-year +25.08% -5.06% -
10th Percentile £218 £301 £286
90th Percentile £517 £498 £588
UK median daily rate £475 £385 £400
% change year-on-year +23.54% -3.88% -
Number of hourly rates quoted 1 7 4
England median hourly rate £39.97 £17.00 £42.50
Median hourly rate % change year-on-year +135.12% -60.00% -
10th Percentile £38.61 £17.00 £37.50
90th Percentile £41.34 £47.50 £47.50
UK median hourly rate £39.97 £17.00 £40.00
% change year-on-year +135.12% -57.50% -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
England
Contract vacancies with a requirement for quality assurance or compliance skills 10,135 11,229 11,163
As % of all contract IT jobs advertised in England 10.76% 12.28% 11.33%
Number of daily rates quoted 6,491 7,446 7,290
England median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.03%
10th Percentile £250 £263 £225
90th Percentile £625 £638 £600
UK median daily rate £450 £438 £413
% change year-on-year +2.86% +6.06% +3.13%
Number of hourly rates quoted 356 315 409
England median hourly rate £22.10 £20.00 £22.50
Median hourly rate % change year-on-year +10.49% -11.11% +4.41%
10th Percentile £11.25 £10.54 £10.58
90th Percentile £50.05 £47.85 £47.50
UK median hourly rate £21.76 £20.00 £22.50
% change year-on-year +8.80% -11.11% +4.41%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in England.

Contractor daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ISO/IEC 20000 in England over the 6 months to 19 October 2018.

Contractor daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000 in England.

Contractor hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -35 14 £263 -29.44% 2
East of England +7 9 £475 - 2
North of England -17 7 £332 -
London -21 4 £498 +17.06% 4
Midlands -7 3 £275 -47.62% 3
North West -17 3 £332 -
North East - 3 £378 -
West Midlands -20 2 £275 -29.03% 2
East Midlands +4 1 - - 1
South West -36 1 - -
Yorkshire - 1 - -
ISO/IEC 20000
UK

For the 6 months to 19 October 2018, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ISO/IEC 20000.

1 34 (91.89%) ITIL
2 28 (75.68%) Service Management
3 8 (21.62%) ITIL Certification
3 8 (21.62%) Security Cleared
4 7 (18.92%) Service Design
4 7 (18.92%) Agile Software Development
4 7 (18.92%) ITSM
4 7 (18.92%) Finance
5 6 (16.22%) Scrum
5 6 (16.22%) Decision-Making
6 5 (13.51%) Data Centre
6 5 (13.51%) Kanban
6 5 (13.51%) ITIL V3
6 5 (13.51%) Process Improvement
6 5 (13.51%) Stakeholder Management
6 5 (13.51%) Firewall
6 5 (13.51%) Telecoms
6 5 (13.51%) Operations Management
6 5 (13.51%) LAN
6 5 (13.51%) SLA
7 4 (10.81%) WAN
7 4 (10.81%) ISO 9001
7 4 (10.81%) Sarbanes-Oxley
7 4 (10.81%) Six Sigma
7 4 (10.81%) Change Management
7 4 (10.81%) COBIT
7 4 (10.81%) CMDB
7 4 (10.81%) Release Management
7 4 (10.81%) Problem-Solving
7 4 (10.81%) Continuous Improvement

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) CMS
Business Applications
1 2 (5.41%) Remedy ITSM
Cloud Services
1 2 (5.41%) Amazon AWS
2 1 (2.70%) Cloud Computing
Communications & Networking
1 5 (13.51%) Firewall
1 5 (13.51%) LAN
2 4 (10.81%) WAN
3 3 (8.11%) Wireless
4 2 (5.41%) Broadband
4 2 (5.41%) Internet
4 2 (5.41%) MPLS
4 2 (5.41%) Wi-Fi
4 2 (5.41%) WLAN
5 1 (2.70%) 802.11
5 1 (2.70%) Cisco ISE
5 1 (2.70%) Cisco Nexus
5 1 (2.70%) DHCP
5 1 (2.70%) DNS
5 1 (2.70%) Network Security
5 1 (2.70%) VPN
Database & Business Intelligence
1 2 (5.41%) MySQL
2 1 (2.70%) DTS
2 1 (2.70%) Oracle Database
2 1 (2.70%) SQLPlus
Development Applications
1 3 (8.11%) Visual Studio Team System
2 2 (5.41%) Robot Framework
2 2 (5.41%) Visual Studio
General
1 7 (18.92%) Finance
2 5 (13.51%) Telecoms
3 1 (2.70%) Legal
3 1 (2.70%) Local Government
Job Titles
1 11 (29.73%) Service Manager
2 7 (18.92%) Architect
3 5 (13.51%) Service Architect
4 3 (8.11%) Analyst
4 3 (8.11%) Delivery Manager
4 3 (8.11%) Operations Manager
4 3 (8.11%) Services Delivery Manager
5 2 (5.41%) Configuration Analyst
5 2 (5.41%) Configuration Management Analyst
5 2 (5.41%) Network Engineer
5 2 (5.41%) Project Manager
5 2 (5.41%) QA Tester
5 2 (5.41%) Senior Manager
5 2 (5.41%) Senior QA Tester
5 2 (5.41%) Senior Service Manager
5 2 (5.41%) Senior Services Delivery Manager
5 2 (5.41%) Senior Tester
5 2 (5.41%) Service Desk Manager
5 2 (5.41%) Service Level Manager
5 2 (5.41%) Tester
Libraries, Frameworks & Software Standards
1 2 (5.41%) J2EE
1 2 (5.41%) Web Services
2 1 (2.70%) 802.1X
Miscellaneous
1 5 (13.51%) Data Centre
2 4 (10.81%) CMDB
3 3 (8.11%) Management Information System
4 2 (5.41%) Digital TV
4 2 (5.41%) Greenfield Project
4 2 (5.41%) Hybrid Cloud
4 2 (5.41%) RIA
4 2 (5.41%) Self-Motivation
5 1 (2.70%) Analytical Skills
5 1 (2.70%) Freedom of Information
Operating Systems
1 3 (8.11%) Unix
2 1 (2.70%) AIX
2 1 (2.70%) Windows
Processes & Methodologies
1 34 (91.89%) ITIL
2 28 (75.68%) Service Management
3 7 (18.92%) Agile Software Development
3 7 (18.92%) ITSM
3 7 (18.92%) Service Design
4 6 (16.22%) Decision-Making
4 6 (16.22%) Scrum
5 5 (13.51%) ITIL V3
5 5 (13.51%) Kanban
5 5 (13.51%) Operations Management
5 5 (13.51%) Process Improvement
5 5 (13.51%) Stakeholder Management
6 4 (10.81%) Change Management
6 4 (10.81%) Continuous Improvement
6 4 (10.81%) Problem-Solving
6 4 (10.81%) Release Management
6 4 (10.81%) Six Sigma
7 3 (8.11%) Process Management
7 3 (8.11%) Project Management
7 3 (8.11%) Resource Management
Programming Languages
1 3 (8.11%) Shell Script
1 3 (8.11%) SQL
2 2 (5.41%) Java
3 1 (2.70%) Perl
Qualifications
1 8 (21.62%) ITIL Certification
1 8 (21.62%) Security Cleared
2 3 (8.11%) Degree
2 3 (8.11%) SC Cleared
3 2 (5.41%) CCNP
3 2 (5.41%) Cisco Certification
3 2 (5.41%) IRCA
3 2 (5.41%) Six Sigma Black Belt
4 1 (2.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (13.51%) SLA
2 4 (10.81%) COBIT
2 4 (10.81%) ISO 9001
2 4 (10.81%) Sarbanes-Oxley
3 2 (5.41%) ISO/IEC 27001
3 2 (5.41%) PMO
3 2 (5.41%) QA
System Software
1 2 (5.41%) Active Directory
1 2 (5.41%) Docker
2 1 (2.70%) VMware NSX
Systems Management
1 2 (5.41%) Ansible
1 2 (5.41%) SCCM
1 2 (5.41%) Terraform
2 1 (2.70%) SCOM
Vendors
1 3 (8.11%) Cisco
1 3 (8.11%) ServiceNow
2 2 (5.41%) BMC
2 2 (5.41%) BT
2 2 (5.41%) CheckPoint
2 2 (5.41%) Citrix
2 2 (5.41%) F5
2 2 (5.41%) Fortinet
2 2 (5.41%) Microsoft
2 2 (5.41%) Remedy
3 1 (2.70%) IBM
3 1 (2.70%) Infoblox
3 1 (2.70%) Oracle
3 1 (2.70%) SAP
3 1 (2.70%) Virgin Media
3 1 (2.70%) VMware