Period
to 10 August 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 10 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK > England
6 months to
10 Aug 2020
Same period 2019 Same period 2018
Rank 487 770 819
Rank change year-on-year +283 +49 -67
Contract jobs citing ISO/IEC 20000 28 46 47
As % of all contract jobs advertised in England 0.090% 0.055% 0.050%
As % of the Quality Assurance & Compliance category 0.87% 0.54% 0.44%
Number of daily rates quoted 21 39 27
Median daily rate £450 £420 £450
Median daily rate % change year-on-year +7.14% -6.67% +18.50%
10th Percentile £281 £262 £218
90th Percentile £519 £503 £623
UK median daily rate £450 £420 £450
% change year-on-year +7.14% -6.67% +17.04%
Number of hourly rates quoted 2 4 4
Median hourly rate £17.00 £48.75 £29.99
Median hourly rate % change year-on-year -65.12% +62.56% +76.38%
10th Percentile £16.50 £38.87 £19.00
90th Percentile £17.50 £58.88 £43.20
UK median hourly rate £17.00 £48.75 £29.99
% change year-on-year -65.12% +62.56% +76.38%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
England
Contract vacancies with a requirement for quality assurance or compliance skills 3,214 8,543 10,734
As % of all contract IT jobs advertised in England 10.35% 10.21% 11.37%
Number of daily rates quoted 1,896 5,344 6,851
Median daily rate £464 £450 £450
Median daily rate % change year-on-year +3.06% - -
10th Percentile £258 £235 £256
90th Percentile £645 £638 £638
UK median daily rate £458 £450 £450
% change year-on-year +1.67% - +0.56%
Number of hourly rates quoted 162 380 347
Median hourly rate £27.09 £22.18 £25.00
Median hourly rate % change year-on-year +22.14% -11.29% +25.00%
10th Percentile £12.05 £10.80 £11.25
90th Percentile £52.46 £55.10 £53.15
Median hourly rate £26.50 £22.00 £23.25
% change year-on-year +20.45% -5.38% +6.16%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in England.

Daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Daily Rate Histogram in England

Daily rate distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 10 August 2020.

Daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in England.

Hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 10 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +216 11 £475 +2.70%
South East +167 11 £328 -18.13% 5
North of England +111 2 - -
South West +89 2 £513 +79.82% 1
East of England +80 2 £198 -45.52% 1
Yorkshire +79 2 - -
ISO/IEC 20000
UK

For the 6 months to 10 August 2020, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ISO/IEC 20000.

1 28 (100.00%) ITIL
2 16 (57.14%) Finance
3 14 (50.00%) Problem-Solving
4 11 (39.29%) AWS
4 11 (39.29%) ITIL V3
4 11 (39.29%) High Availability
4 11 (39.29%) Service Management
4 11 (39.29%) Middleware
5 10 (35.71%) Azure
6 9 (32.14%) Agile Software Development
6 9 (32.14%) JIRA
7 8 (28.57%) Project Delivery
8 7 (25.00%) Strategic Roadmap
8 7 (25.00%) Task Automation
8 7 (25.00%) Workflow
8 7 (25.00%) Ansible
8 7 (25.00%) Kanban
8 7 (25.00%) Oracle
8 7 (25.00%) OO
8 7 (25.00%) HP
9 6 (21.43%) ISO/IEC 27001
9 6 (21.43%) HP Operations Orchestration
9 6 (21.43%) GCP
9 6 (21.43%) Terraform
9 6 (21.43%) Infrastructure Automation
10 5 (17.86%) Infrastructure Engineering
10 5 (17.86%) vRealize Orchestrator
10 5 (17.86%) vRealize
10 5 (17.86%) Service Design
10 5 (17.86%) Analytical Skills

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) Oracle Workflow
1 4 (14.29%) Tomcat
1 4 (14.29%) WebLogic
2 2 (7.14%) Confluence
Applications
1 1 (3.57%) Microsoft Project
Cloud Services
1 11 (39.29%) AWS
2 10 (35.71%) Azure
3 6 (21.43%) GCP
4 2 (7.14%) Azure Active Directory
4 2 (7.14%) Office 365
4 2 (7.14%) OneDrive
5 1 (3.57%) Cloud Computing
Communications & Networking
1 3 (10.71%) Firewall
2 2 (7.14%) Cisco ASA
2 2 (7.14%) F5 BIG-IP LTM
2 2 (7.14%) NetScreen
2 2 (7.14%) SSL
3 1 (3.57%) TCP/IP
Database & Business Intelligence
1 2 (7.14%) Oracle Database
1 2 (7.14%) Oracle Database 12c
1 2 (7.14%) Oracle Exadata
2 1 (3.57%) Microsoft Analysis Services
2 1 (3.57%) MySQL
2 1 (3.57%) Oracle ODI
2 1 (3.57%) Oracle OWB
2 1 (3.57%) PolyBase
2 1 (3.57%) PostgreSQL
2 1 (3.57%) RDBMS
2 1 (3.57%) Relational Database
2 1 (3.57%) SQL Server
2 1 (3.57%) SQL Server 2008
2 1 (3.57%) SQL Server 2012
2 1 (3.57%) SQL Server 2014
2 1 (3.57%) SQL Server 2016
2 1 (3.57%) SQL Server 2017
2 1 (3.57%) SQL Server Analysis Services
2 1 (3.57%) SQL Server Integration Services
2 1 (3.57%) SQL Server Reporting Services
Development Applications
1 9 (32.14%) JIRA
2 2 (7.14%) Atlassian Bamboo
2 2 (7.14%) Jenkins
3 1 (3.57%) Oracle APEX
General
1 16 (57.14%) Finance
2 3 (10.71%) Telecoms
3 2 (7.14%) Legal
3 2 (7.14%) Local Government
4 1 (3.57%) Banking
4 1 (3.57%) Electronics
4 1 (3.57%) Manufacturing
4 1 (3.57%) Marketing
4 1 (3.57%) Public Sector
4 1 (3.57%) Retail Banking
Job Titles
1 7 (25.00%) Architect
2 6 (21.43%) Analyst
3 5 (17.86%) Automation Engineer
3 5 (17.86%) Infrastructure Engineer
4 4 (14.29%) Service Architect
5 3 (10.71%) ITIL Service Architect
6 2 (7.14%) 2nd Line Desktop Support
6 2 (7.14%) 2nd Line Desktop Support Analyst
6 2 (7.14%) 2nd Line Support Analyst
6 2 (7.14%) Automation Architect
6 2 (7.14%) DBA
6 2 (7.14%) Desktop Analyst
6 2 (7.14%) Desktop Support Analyst
6 2 (7.14%) Information Officer
6 2 (7.14%) Information Security Officer
6 2 (7.14%) IT Engineer
6 2 (7.14%) Security Officer
6 2 (7.14%) Service Desk Analyst
6 2 (7.14%) Support Analyst
6 2 (7.14%) Test Manager
Libraries, Frameworks & Software Standards
1 11 (39.29%) Middleware
2 2 (7.14%) Oracle GoldenGate
2 2 (7.14%) REST
2 2 (7.14%) Spring
2 2 (7.14%) Spring Boot
2 2 (7.14%) XML
3 1 (3.57%) .NET
Miscellaneous
1 5 (17.86%) Analytical Skills
2 4 (14.29%) Self-Motivation
3 3 (10.71%) Management Information System
4 2 (7.14%) Enterprise Software
4 2 (7.14%) Replication
5 1 (3.57%) IVR
5 1 (3.57%) Private Cloud
5 1 (3.57%) Robotics
Operating Systems
1 5 (17.86%) Unix
2 2 (7.14%) Linux
2 2 (7.14%) Solaris
3 1 (3.57%) AIX
3 1 (3.57%) HPUX
3 1 (3.57%) Oracle Linux
3 1 (3.57%) Red Hat Enterprise Linux
3 1 (3.57%) Ubuntu
3 1 (3.57%) Windows
Processes & Methodologies
1 28 (100.00%) ITIL
2 14 (50.00%) Problem-Solving
3 11 (39.29%) High Availability
3 11 (39.29%) ITIL V3
3 11 (39.29%) Service Management
4 9 (32.14%) Agile Software Development
5 8 (28.57%) Project Delivery
6 7 (25.00%) Kanban
6 7 (25.00%) OO
6 7 (25.00%) Strategic Roadmap
6 7 (25.00%) Task Automation
6 7 (25.00%) Workflow
7 6 (21.43%) Infrastructure Automation
8 5 (17.86%) Continuous Improvement
8 5 (17.86%) Infrastructure Engineering
8 5 (17.86%) SDLC
8 5 (17.86%) Service Design
9 4 (14.29%) Acceptance Criteria
9 4 (14.29%) IT4IT
10 3 (10.71%) ITSM
Programming Languages
1 4 (14.29%) SQL
2 2 (7.14%) Java
3 1 (3.57%) PL/SQL
3 1 (3.57%) PowerShell
3 1 (3.57%) Python
3 1 (3.57%) T-SQL
Qualifications
1 5 (17.86%) Security Cleared
2 2 (7.14%) Cisco Certification
3 1 (3.57%) CCIE
3 1 (3.57%) CCNP
3 1 (3.57%) CISA
3 1 (3.57%) CISM
3 1 (3.57%) CISSP
3 1 (3.57%) Computer Science Degree
3 1 (3.57%) Degree
3 1 (3.57%) ISO 27001 Lead Auditor
3 1 (3.57%) Master's Degree
3 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 6 (21.43%) ISO/IEC 27001
2 2 (7.14%) ISO 22301
2 2 (7.14%) ISO 9000
3 1 (3.57%) GDPR
3 1 (3.57%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (3.57%) PCI DSS
System Software
1 2 (7.14%) Active Directory
1 2 (7.14%) Oracle RAC
2 1 (3.57%) Citrix Hypervisor
2 1 (3.57%) Hyper-V
2 1 (3.57%) VMware Infrastructure
Systems Management
1 7 (25.00%) Ansible
2 6 (21.43%) HP Operations Orchestration
2 6 (21.43%) Terraform
3 5 (17.86%) vRealize
3 5 (17.86%) vRealize Orchestrator
4 2 (7.14%) Data Guard
4 2 (7.14%) Oracle RMAN
5 1 (3.57%) Oracle Enterprise Manager
Vendors
1 7 (25.00%) HP
1 7 (25.00%) Oracle
2 2 (7.14%) Cisco
2 2 (7.14%) F5
2 2 (7.14%) Juniper
2 2 (7.14%) Microsoft
2 2 (7.14%) Palo Alto
2 2 (7.14%) VocaLink
3 1 (3.57%) Automation Anywhere
3 1 (3.57%) Computacenter
3 1 (3.57%) Red Hat
3 1 (3.57%) SAP
3 1 (3.57%) Sybase
3 1 (3.57%) UiPath
3 1 (3.57%) VMware