The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK / England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 576 607 593
Rank change year-on-year +31 -14  
Contract jobs citing ISO/IEC 20000 7 7 12
As % of all contract IT jobs advertised in England 0.017% 0.014% 0.024%
As % of the Quality Assurance & Compliance category 0.14% 0.13% 0.21%
Number of daily rates quoted 3 5 8
Median daily rate £400 £425 £385
Median daily rate % change year-on-year -5.88% +10.38%  
UK excluding London median daily rate £400 £425 £385
% change year-on-year -5.88% +10.38%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
England
Contract job vacancies with a requirement for quality assurance and compliance skills 4859 5410 5853
As % of all contract IT job vacancies advertised in England 11.68% 10.95% 11.93%
Number of daily rates quoted 3209 3504 3587
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £250 £236
10% offered a daily rate of more than £620 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 147 182 168
Median hourly rate £19.00 £35.50 £26.75
Median hourly rate % change year-on-year -46.47% +32.71%  
90% offered a hourly rate of more than £11.00 £12.83 £11.84
10% offered a hourly rate of more than £51.00 £58.20 £50.95
UK excluding London median hourly rate £19.90 £40.00 £29.00
% change year-on-year -50.25% +37.93%  

ISO/IEC 20000
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ISO/IEC 20000 as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in England.

Contractor daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ISO/IEC 20000 in England.

Contractor hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 7 £400 - 1
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 March 2017, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ISO/IEC 20000.

1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 7 (70.00%) ITSM
3 5 (50.00%) PMP
3 5 (50.00%) Six Sigma
3 5 (50.00%) Project Management
3 5 (50.00%) COBIT
3 5 (50.00%) MSF
4 4 (40.00%) IT Governance
4 4 (40.00%) Operations Management
4 4 (40.00%) PMI Certification
5 3 (30.00%) CA
5 3 (30.00%) SLA
5 3 (30.00%) MOF
5 3 (30.00%) Strategic Planning
5 3 (30.00%) CMDB
6 2 (20.00%) ITIL V3
6 2 (20.00%) IaaS
6 2 (20.00%) Microsoft
6 2 (20.00%) Service Delivery
6 2 (20.00%) Line Management
6 2 (20.00%) Virtual Team
7 1 (10.00%) Software Licensing
7 1 (10.00%) Stakeholder Management
7 1 (10.00%) VMware
7 1 (10.00%) ITIL V2
7 1 (10.00%) SC Cleared
7 1 (10.00%) Security Cleared
7 1 (10.00%) SaaS
7 1 (10.00%) PaaS

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (20.00%) IaaS
2 1 (10.00%) PaaS
2 1 (10.00%) SaaS
Job Titles
1 4 (40.00%) Consultant
1 4 (40.00%) Management Consultant
1 4 (40.00%) Service Management Consultant
2 3 (30.00%) Architect
3 1 (10.00%) Delivery Manager
3 1 (10.00%) ITIL Consultant
3 1 (10.00%) ITIL Expert
3 1 (10.00%) ITIL Manager
3 1 (10.00%) ITIL Service Consultant
3 1 (10.00%) ITIL Service Delivery Manager
3 1 (10.00%) ITIL Service Management Consultant
3 1 (10.00%) ITIL Service Manager
3 1 (10.00%) Project Manager
3 1 (10.00%) Service Architect
3 1 (10.00%) Service Manager
3 1 (10.00%) Services Delivery Manager
3 1 (10.00%) Software Manager
Miscellaneous
1 3 (30.00%) CMDB
2 2 (20.00%) Virtual Team
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 7 (70.00%) ITSM
3 5 (50.00%) MSF
3 5 (50.00%) Project Management
3 5 (50.00%) Six Sigma
4 4 (40.00%) IT Governance
4 4 (40.00%) Operations Management
5 3 (30.00%) MOF
5 3 (30.00%) Strategic Planning
6 2 (20.00%) ITIL V3
6 2 (20.00%) Line Management
6 2 (20.00%) Service Delivery
7 1 (10.00%) Incident Management
7 1 (10.00%) ITIL V2
7 1 (10.00%) Software Licensing
7 1 (10.00%) Stakeholder Management
Qualifications
1 5 (50.00%) PMP
2 4 (40.00%) PMI Certification
3 1 (10.00%) SC Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 5 (50.00%) COBIT
2 3 (30.00%) SLA
Vendors
1 3 (30.00%) CA
2 2 (20.00%) Microsoft
3 1 (10.00%) VMware