Period
to 15 July 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK > England
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 777 754 779
Rank change year-on-year -23 +25 -47
Contract jobs citing ISO/IEC 20000 56 78 102
As % of all contract IT jobs advertised in England 0.059% 0.089% 0.10%
As % of the Quality Assurance & Compliance category 0.50% 0.76% 0.90%
Number of daily rates quoted 32 40 71
England median daily rate £467 £392 £463
Median daily rate % change year-on-year +19.16% -15.35% +11.45%
10th Percentile £255 £185 £230
90th Percentile £611 £514 £625
UK median daily rate £463 £396 £450
% change year-on-year +17.07% -12.11% +8.76%
Number of hourly rates quoted 4 7 2
England median hourly rate £29.99 £17.00 £32.25
Median hourly rate % change year-on-year +76.38% -47.29% -19.38%
10th Percentile £19.00 £17.00 £19.93
90th Percentile £43.20 £47.50 £45.58
UK median hourly rate £29.99 £17.00 £15.50
% change year-on-year +76.38% +9.68% -61.25%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
England
Contract vacancies with a requirement for quality assurance or compliance skills 11,308 10,328 11,286
As % of all contract IT jobs advertised in England 11.95% 11.72% 11.10%
Number of daily rates quoted 7,259 6,755 7,348
England median daily rate £450 £450 £413
Median daily rate % change year-on-year - +9.09% +3.13%
10th Percentile £263 £258 £228
90th Percentile £638 £638 £600
UK median daily rate £450 £438 £405
% change year-on-year +2.86% +8.02% +1.25%
Number of hourly rates quoted 353 343 388
England median hourly rate £23.50 £19.00 £22.50
Median hourly rate % change year-on-year +23.68% -15.56% +5.52%
10th Percentile £11.62 £10.75 £11.25
90th Percentile £53.75 £52.50 £48.75
UK median hourly rate £22.50 £20.00 £22.50
% change year-on-year +12.50% -11.11% +4.59%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000 in England.

Contractor daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ISO/IEC 20000 in England over the 6 months to 15 July 2018.

Contractor daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000 in England.

Contractor hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ISO/IEC 20000 in England over the 6 months to 15 July 2018.

Contractor hourly rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -27 34 £463 +18.64% 5
Midlands +3 9 £481 +24.19% 4
London -51 9 £500 +17.92% 4
West Midlands -17 8 £481 +24.19% 2
North of England -14 5 £450 +2.86% 3
North West -25 3 - - 1
Yorkshire - 2 £450 - 2
East Midlands +8 1 - - 2
East of England - 1 - - 3
ISO/IEC 20000
UK

For the 6 months to 15 July 2018, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ISO/IEC 20000.

1 47 (83.93%) ITIL
2 39 (69.64%) Service Management
3 17 (30.36%) ITSM
4 12 (21.43%) Security Cleared
4 12 (21.43%) ITIL V3
4 12 (21.43%) Service Design
4 12 (21.43%) Agile Software Development
5 11 (19.64%) Finance
5 11 (19.64%) Capita
5 11 (19.64%) SC Cleared
6 10 (17.86%) ISO/IEC 27001
6 10 (17.86%) Stakeholder Management
6 10 (17.86%) Tivoli Storage Manager
7 9 (16.07%) Project Management
8 8 (14.29%) Operations Management
8 8 (14.29%) DevOps
9 7 (12.50%) PCI DSS
9 7 (12.50%) Due Diligence
9 7 (12.50%) COBIT
9 7 (12.50%) Service Delivery
10 6 (10.71%) ITIL Certification
10 6 (10.71%) Information Security
10 6 (10.71%) Knowledge Management
10 6 (10.71%) Customer Engagement
11 5 (8.93%) Infrastructure Management
11 5 (8.93%) Firewall
11 5 (8.93%) Scrum
11 5 (8.93%) SLA
12 4 (7.14%) ISO 9001
12 4 (7.14%) Microsoft

ISO/IEC 20000
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.57%) BizTalk Server
1 2 (3.57%) SharePoint
1 2 (3.57%) SharePoint 2010
Applications
1 3 (5.36%) Microsoft Excel
2 2 (3.57%) Microsoft Office
3 1 (1.79%) Microsoft Project
Business Applications
1 3 (5.36%) RMDS
2 2 (3.57%) Dynamics CRM
2 2 (3.57%) Remedy ITSM
3 1 (1.79%) Oracle Applications
Cloud Services
1 2 (3.57%) Dynamics 365
1 2 (3.57%) IaaS
1 2 (3.57%) Office 365
Communications & Networking
1 5 (8.93%) Firewall
2 3 (5.36%) Multicast
3 2 (3.57%) Broadband
3 2 (3.57%) DHCP
3 2 (3.57%) DNS
3 2 (3.57%) F5 BIG-IP GTM
3 2 (3.57%) F5 BIG-IP LTM
3 2 (3.57%) Internet
3 2 (3.57%) LAN
3 2 (3.57%) TCP/IP
3 2 (3.57%) WAN
4 1 (1.79%) Cisco Nexus
4 1 (1.79%) MPLS
4 1 (1.79%) Software-Defined Networking
Database & Business Intelligence
1 2 (3.57%) Big Data
1 2 (3.57%) Data Warehouse
1 2 (3.57%) DTS
1 2 (3.57%) Hadoop
1 2 (3.57%) Sqoop
2 1 (1.79%) Oracle Reports
Development Applications
1 4 (7.14%) Visual Studio Team System
2 2 (3.57%) Visual Studio
General
1 11 (19.64%) Finance
2 2 (3.57%) Legal
2 2 (3.57%) Telecoms
3 1 (1.79%) Automotive
3 1 (1.79%) Local Government
Job Titles
1 17 (30.36%) Architect
2 15 (26.79%) Service Architect
3 7 (12.50%) Consultant
4 4 (7.14%) Programme Manager
4 4 (7.14%) Service Manager
5 3 (5.36%) Analyst
5 3 (5.36%) Compliance Officer
5 3 (5.36%) GDPR Officer
5 3 (5.36%) Head of Infrastructure
5 3 (5.36%) Head of IT
5 3 (5.36%) Head of IT Infrastructure
5 3 (5.36%) Information Officer
5 3 (5.36%) Information Security Compliance Officer
5 3 (5.36%) Information Security Officer
5 3 (5.36%) Release Manager
5 3 (5.36%) Security Compliance Officer
5 3 (5.36%) Security Officer
5 3 (5.36%) Transformation Manager
6 2 (3.57%) Infrastructure Test Manager
6 2 (3.57%) Transformation Programme Manager
Libraries, Frameworks & Software Standards
1 2 (3.57%) Rendezvous
1 2 (3.57%) Velocity
1 2 (3.57%) Web Services
Miscellaneous
1 4 (7.14%) Data Centre
2 3 (5.36%) Analytical Skills
2 3 (5.36%) Data Protection Act
2 3 (5.36%) Greenfield Project
2 3 (5.36%) Management Information System
2 3 (5.36%) Self-Motivation
3 2 (3.57%) CMDB
3 2 (3.57%) Digital TV
3 2 (3.57%) RIA
3 2 (3.57%) User Experience
4 1 (1.79%) Computer Science
4 1 (1.79%) Freedom of Information
4 1 (1.79%) NHS
4 1 (1.79%) PMI
Operating Systems
1 2 (3.57%) Linux
Processes & Methodologies
1 47 (83.93%) ITIL
2 39 (69.64%) Service Management
3 17 (30.36%) ITSM
4 12 (21.43%) Agile Software Development
4 12 (21.43%) ITIL V3
4 12 (21.43%) Service Design
5 10 (17.86%) Stakeholder Management
6 9 (16.07%) Project Management
7 8 (14.29%) DevOps
7 8 (14.29%) Operations Management
8 7 (12.50%) Due Diligence
8 7 (12.50%) Service Delivery
9 6 (10.71%) Customer Engagement
9 6 (10.71%) Information Security
9 6 (10.71%) Knowledge Management
10 5 (8.93%) Infrastructure Management
10 5 (8.93%) Scrum
11 4 (7.14%) Information Security Management
11 4 (7.14%) Risk Assessment
11 4 (7.14%) Security Management
Programming Languages
1 2 (3.57%) VBA
2 1 (1.79%) Bash Shell
2 1 (1.79%) Perl
2 1 (1.79%) Python
Qualifications
1 12 (21.43%) Security Cleared
2 11 (19.64%) SC Cleared
3 6 (10.71%) ITIL Certification
4 2 (3.57%) Degree
4 2 (3.57%) ISTQB
4 2 (3.57%) ISTQB Advanced Certification
5 1 (1.79%) CAPM
5 1 (1.79%) CESG Certified Professional
5 1 (1.79%) CISM
5 1 (1.79%) CISSP
5 1 (1.79%) CITP
5 1 (1.79%) Master's Degree
5 1 (1.79%) PMI Certification
5 1 (1.79%) PMP
5 1 (1.79%) PRINCE2 Certification
5 1 (1.79%) Project+ Certification
Quality Assurance & Compliance
1 10 (17.86%) ISO/IEC 27001
2 7 (12.50%) COBIT
2 7 (12.50%) PCI DSS
3 5 (8.93%) SLA
4 4 (7.14%) ISO 9001
5 3 (5.36%) GDPR
5 3 (5.36%) ISO 9000
6 2 (3.57%) Sarbanes-Oxley
7 1 (1.79%) ISO 14001
7 1 (1.79%) ISO 22301
7 1 (1.79%) PMO
System Software
1 2 (3.57%) Apache Flume
1 2 (3.57%) HDFS
2 1 (1.79%) VMware NSX
Systems Management
1 10 (17.86%) Tivoli Storage Manager
2 2 (3.57%) Single Sign-On
Vendors
1 11 (19.64%) Capita
2 4 (7.14%) F5
2 4 (7.14%) Microsoft
2 4 (7.14%) ServiceNow
3 3 (5.36%) Bloomberg
3 3 (5.36%) CA
3 3 (5.36%) TIBCO
3 3 (5.36%) Tradeweb
4 2 (3.57%) Cisco
4 2 (3.57%) Cloudera
4 2 (3.57%) Oracle
4 2 (3.57%) Palo Alto
4 2 (3.57%) Radianz
4 2 (3.57%) Remedy
4 2 (3.57%) Sitecore
4 2 (3.57%) Tableau
5 1 (1.79%) CheckPoint
5 1 (1.79%) Ivanti
5 1 (1.79%) VMware