ISO/IEC 20000 Contracts in England

ISO/IEC 20000 (supersedes BS 15000)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 493 619 748
Rank change year-on-year +126 +129 -153
Contract jobs citing ISO/IEC 20000 42 44 31
As % of all contract jobs advertised in England 0.11% 0.087% 0.044%
As % of the Quality Assurance & Compliance category 0.80% 0.65% 0.33%
Number of daily rates quoted 34 36 24
10th Percentile £449 £350 £370
25th Percentile £500 £448 £378
Median daily rate (50th Percentile) £578 £563 £447
Median % change year-on-year +2.67% +25.87% +1.26%
75th Percentile £600 £596 £475
90th Percentile £644 £669 £619
UK median daily rate £600 £575 £450
% change year-on-year +4.35% +27.78% +1.96%
Number of hourly rates quoted 0 2 0
Median hourly rate - £50.00 -
UK median hourly rate - £50.00 -

All Quality Assurance and Compliance Skills
England

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 5,262 6,748 9,331
As % of all contract IT jobs advertised in England 14.24% 13.35% 13.12%
Number of daily rates quoted 3,344 4,590 6,375
10th Percentile £300 £275 £288
25th Percentile £409 £406 £406
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £725
UK median daily rate £510 £525 £513
% change year-on-year -2.86% +2.44% +7.89%
Number of hourly rates quoted 346 206 260
10th Percentile £10.95 £13.60 £11.75
25th Percentile £13.05 £19.07 £16.88
Median hourly rate £22.04 £40.25 £27.50
Median % change year-on-year -45.25% +46.36% +30.95%
75th Percentile £44.69 £63.75 £49.25
90th Percentile £67.38 £79.88 £68.75
UK median hourly rate £20.61 £37.50 £28.50
% change year-on-year -45.05% +31.58% +35.71%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in England.

Daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Daily Rate Histogram in England

Daily rate distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 27 April 2024.

Daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in England.

Hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +37 22 £600 +20.00% 5
London +99 10 £575 - 3
South West +17 3 £575 +24.32% 1
West Midlands +28 1 £700 +30.23% 1
North of England +22 1 £350 -39.13% 2
Midlands +21 1 £700 +30.23% 1
East of England +17 1 £625 -3.85%
North West +5 1 £350 -39.13% 1
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) SharePoint
Applications
1 1 (2.38%) Microsoft Office
Business Applications
1 5 (11.90%) Sparx Enterprise Architect
2 2 (4.76%) Remedy ITSM
Cloud Services
1 4 (9.52%) Azure
1 4 (9.52%) Microsoft 365
2 1 (2.38%) Azure Synapse Analytics
2 1 (2.38%) OCI
Communications & Networking
1 3 (7.14%) DHCP
1 3 (7.14%) DNS
1 3 (7.14%) TCP/IP
2 2 (4.76%) Firewall
3 1 (2.38%) LAN
3 1 (2.38%) WAN
Database & Business Intelligence
1 1 (2.38%) Tableau
General
1 10 (23.81%) Local Government
1 10 (23.81%) Social Skills
2 9 (21.43%) Public Sector
3 3 (7.14%) Front Office
3 3 (7.14%) Presentation Skills
3 3 (7.14%) Telecoms
4 2 (4.76%) Analytical Skills
4 2 (4.76%) Finance
4 2 (4.76%) Legal
4 2 (4.76%) Organisational Skills
5 1 (2.38%) Influencing Skills
Job Titles
1 23 (54.76%) Architect
2 14 (33.33%) Service Architect
3 7 (16.67%) Service Manager
4 6 (14.29%) Solutions Architect
5 3 (7.14%) Analyst
5 3 (7.14%) Data Engineer
5 3 (7.14%) Infrastructure Engineer
5 3 (7.14%) Security Architect
5 3 (7.14%) Service Design Manager
5 3 (7.14%) Service Transition Manager
5 3 (7.14%) Transition Manager
6 2 (4.76%) IT Manager
6 2 (4.76%) IT Services Manager
6 2 (4.76%) Senior
6 2 (4.76%) Senior Infrastructure Engineer
6 2 (4.76%) Service Analyst
6 2 (4.76%) Service Desk Analyst
6 2 (4.76%) Supplier Manager
7 1 (2.38%) Delivery Manager
7 1 (2.38%) Lead
Libraries, Frameworks & Software Standards
1 3 (7.14%) .NET
2 1 (2.38%) Oracle Fusion
Miscellaneous
1 4 (9.52%) Management Information System
2 3 (7.14%) Algorithms
3 2 (4.76%) Onboarding
3 2 (4.76%) Self-Motivation
Operating Systems
1 5 (11.90%) Linux
1 5 (11.90%) Unix
1 5 (11.90%) Windows
2 3 (7.14%) Ubuntu
Processes & Methodologies
1 33 (78.57%) ITIL
2 25 (59.52%) Service Management
3 15 (35.71%) Service Design
4 14 (33.33%) IT4IT
5 11 (26.19%) Project Delivery
6 9 (21.43%) PRINCE2
7 8 (19.05%) Data Management
7 8 (19.05%) Service Delivery
7 8 (19.05%) TOGAF
8 7 (16.67%) Continuous Improvement
8 7 (16.67%) Customer Service
8 7 (16.67%) SFIA
9 6 (14.29%) Computer Science
10 5 (11.90%) ArchiMate
10 5 (11.90%) BPMN
10 5 (11.90%) Business Case
10 5 (11.90%) Cybersecurity
10 5 (11.90%) Enterprise Modelling
10 5 (11.90%) Performance Management
10 5 (11.90%) Technical Architecture
Programming Languages
1 3 (7.14%) PowerShell
1 3 (7.14%) VB.NET
2 2 (4.76%) C++
2 2 (4.76%) SQL
3 1 (2.38%) Python
Qualifications
1 14 (33.33%) Security Cleared
2 8 (19.05%) Degree
3 7 (16.67%) DV Cleared
4 5 (11.90%) ITIL Certification
5 3 (7.14%) (ISC)2 CCSP
5 3 (7.14%) CCSK
5 3 (7.14%) Cisco Certification
5 3 (7.14%) CISSP
5 3 (7.14%) Microsoft Certification
5 3 (7.14%) SC Cleared
6 1 (2.38%) Oracle Certification
Quality Assurance & Compliance
1 15 (35.71%) ISO/IEC 27001
2 9 (21.43%) ISO 22301
3 6 (14.29%) NIST
4 5 (11.90%) COBIT
4 5 (11.90%) ISO 9001
5 4 (9.52%) Cyber Essentials
5 4 (9.52%) SLA
6 3 (7.14%) NCSC
7 1 (2.38%) PMO
System Software
1 5 (11.90%) Active Directory
2 3 (7.14%) Hyper-V
2 3 (7.14%) Virtual Machines
2 3 (7.14%) VMware Infrastructure
2 3 (7.14%) vSphere
Systems Management
1 3 (7.14%) WSUS
2 2 (4.76%) IBM BigFix
2 2 (4.76%) Tivoli
3 1 (2.38%) Microsoft Intune
Vendors
1 11 (26.19%) Microsoft
2 5 (11.90%) ServiceNow
2 5 (11.90%) Sparx
3 3 (7.14%) Oracle
3 3 (7.14%) VMware
4 2 (4.76%) Remedy
5 1 (2.38%) Qualys