Period
to 15 January 2021

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 January 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > South East
6 months to
15 Jan 2021
Same period 2020 Same period 2019
Rank 18 26 28
Rank change year-on-year +8 +2 -6
Contract jobs citing ITIL 297 765 1,047
As % of all contract jobs advertised in the South East 6.94% 6.49% 6.55%
As % of the Processes & Methodologies category 7.98% 7.64% 7.50%
Number of daily rates quoted 168 487 689
Median daily rate £401 £390 £380
Median daily rate % change year-on-year +2.88% +2.63% -1.94%
10th Percentile £222 £143 £200
90th Percentile £575 £539 £544
England median daily rate £425 £400 £400
% change year-on-year +6.25% - +2.56%
Number of hourly rates quoted 33 31 57
Median hourly rate £20.34 £16.50 £17.50
Median hourly rate % change year-on-year +23.24% -5.71% +14.75%
10th Percentile £11.92 £13.50 £11.85
90th Percentile £25.01 £78.75 £29.86
England median hourly rate £17.25 £17.25 £17.41
% change year-on-year - -0.92% +16.07%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 3,722 10,016 13,965
As % of all contract IT jobs advertised in the South East 86.92% 84.94% 87.37%
Number of daily rates quoted 2,281 6,124 8,467
Median daily rate £450 £450 £448
Median daily rate % change year-on-year - +0.56% +5.29%
10th Percentile £258 £256 £275
90th Percentile £625 £600 £588
England median daily rate £475 £475 £475
Number of hourly rates quoted 270 422 451
Median hourly rate £29.50 £23.22 £25.00
Median hourly rate % change year-on-year +27.05% -7.12% +19.05%
10th Percentile £10.25 £13.07 £11.78
90th Percentile £58.00 £57.50 £51.00
Median hourly rate £26.96 £21.00 £21.54
% change year-on-year +28.38% -2.52% -2.08%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing ITIL in the South East.

Daily rate trend for ITIL in the South East

ITIL
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing ITIL in the South East over the 6 months to 15 January 2021.

Daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing ITIL in the South East.

Hourly rate trend for ITIL in the South East

ITIL
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing ITIL in the South East over the 6 months to 15 January 2021.

Hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 15 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -6 110 £411 +18.27% 23
Hampshire +10 107 £390 -2.50% 21
Berkshire +5 93 £432 +23.43% 13
Surrey +12 36 £338 -15.84% 7
West Sussex +9 29 £450 +14.65% 5
Buckinghamshire -23 14 £500 +35.14% 7
East Sussex +24 7 £688 -14.06% 1
Oxfordshire +1 5 £500 +212.50% 3
Kent +18 3 £275 -37.14% 9
Middlesex +4 2 £700 +438.46% 4
M4 Corridor - 1 - -
ITIL
England

For the 6 months to 15 January 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 106 (35.69%) Microsoft
2 81 (27.27%) Windows
3 74 (24.92%) Service Management
4 60 (20.20%) Agile Software Development
5 59 (19.87%) Security Cleared
5 59 (19.87%) ITIL V3
6 58 (19.53%) Project Delivery
6 58 (19.53%) Management Information System
6 58 (19.53%) Telecoms
6 58 (19.53%) PRINCE2
7 55 (18.52%) Active Directory
8 51 (17.17%) Project Management
9 44 (14.81%) Problem-Solving
10 43 (14.48%) VMware
11 42 (14.14%) Problem Management
11 42 (14.14%) DevOps
12 41 (13.80%) Remedy
13 39 (13.13%) Wi-Fi
13 39 (13.13%) Data Centre
14 38 (12.79%) Stakeholder Management
15 37 (12.46%) Finance
15 37 (12.46%) SLA
15 37 (12.46%) Incident Management
16 36 (12.12%) PowerShell
16 36 (12.12%) ITIL Certification
17 35 (11.78%) Service Delivery
17 35 (11.78%) ITSM
18 34 (11.45%) Microsoft Project
19 32 (10.77%) Ericsson
19 32 (10.77%) 3G

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.05%) IIS
2 10 (3.37%) SharePoint
3 7 (2.36%) MS Exchange
4 6 (2.02%) Skype for Business
5 5 (1.68%) Apache
6 4 (1.35%) Confluence
6 4 (1.35%) JBoss
7 2 (0.67%) Tomcat
8 1 (0.34%) Exchange Server 2010
8 1 (0.34%) Exchange Server 2013
8 1 (0.34%) Oracle SOA Suite
Applications
1 34 (11.45%) Microsoft Project
2 21 (7.07%) Microsoft Office
3 12 (4.04%) MS Visio
4 9 (3.03%) Microsoft Excel
5 6 (2.02%) Microsoft PowerPoint
6 2 (0.67%) Spreadsheet
Business Applications
1 9 (3.03%) Remedy ITSM
2 8 (2.69%) Payment Gateway
3 3 (1.01%) Oracle EBS
4 1 (0.34%) Maximo
4 1 (0.34%) SAP CO
4 1 (0.34%) SAP FI
4 1 (0.34%) SAP FI/CO
4 1 (0.34%) Sparx Enterprise Architect
Cloud Services
1 29 (9.76%) Office 365
2 24 (8.08%) Azure
3 8 (2.69%) Cloud Computing
4 6 (2.02%) AWS
5 5 (1.68%) SaaS
6 4 (1.35%) Power Platform
7 3 (1.01%) Logic Apps
7 3 (1.01%) PowerApps
8 2 (0.67%) IaaS
9 1 (0.34%) Azure Active Directory
9 1 (0.34%) Azure Stack
9 1 (0.34%) GitHub
9 1 (0.34%) PaaS
Communications & Networking
1 39 (13.13%) Wi-Fi
2 32 (10.77%) 3G
2 32 (10.77%) 4G
3 31 (10.44%) 2G
3 31 (10.44%) LTE
3 31 (10.44%) VoLTE
4 30 (10.10%) DNS
5 22 (7.41%) DHCP
6 19 (6.40%) Firewall
7 15 (5.05%) LAN
7 15 (5.05%) WAN
8 11 (3.70%) iSCSI
8 11 (3.70%) Network Security
9 8 (2.69%) DMZ
9 8 (2.69%) SAN
9 8 (2.69%) Wireless
10 7 (2.36%) VSAN
11 6 (2.02%) NetScaler
11 6 (2.02%) Skype
11 6 (2.02%) Unified Communications
Database & Business Intelligence
1 20 (6.73%) SQL Server
2 5 (1.68%) Tableau
3 4 (1.35%) Oracle Database
3 4 (1.35%) PostgreSQL
3 4 (1.35%) Power BI
3 4 (1.35%) SAP BW
3 4 (1.35%) SAP HANA
4 3 (1.01%) DB2
4 3 (1.01%) GIS
5 1 (0.34%) Big Data
5 1 (0.34%) BusinessObjects
5 1 (0.34%) Data Warehouse
5 1 (0.34%) MS Access
5 1 (0.34%) MySQL
5 1 (0.34%) RDBMS
5 1 (0.34%) Relational Database
5 1 (0.34%) SQL Server 2012
Development Applications
1 9 (3.03%) JIRA
1 9 (3.03%) Selenium
2 5 (1.68%) Subversion
3 4 (1.35%) TeamCity
4 3 (1.01%) Cucumber
4 3 (1.01%) Jenkins
4 3 (1.01%) Sonatype Nexus
4 3 (1.01%) Team Foundation Server
5 2 (0.67%) Atlassian Bamboo
5 2 (0.67%) Flyway
5 2 (0.67%) Git (software)
5 2 (0.67%) Gradle
5 2 (0.67%) Liquibase
5 2 (0.67%) MSI
5 2 (0.67%) NUnit
5 2 (0.67%) SonarQube
5 2 (0.67%) TestDirector
6 1 (0.34%) InstallShield
6 1 (0.34%) LoadRunner
6 1 (0.34%) Maven
General
1 58 (19.53%) Telecoms
2 37 (12.46%) Finance
3 23 (7.74%) Public Sector
4 18 (6.06%) Local Government
5 8 (2.69%) Banking
6 7 (2.36%) Retail
7 5 (1.68%) Financial Institution
7 5 (1.68%) Front Office
7 5 (1.68%) Legal
8 4 (1.35%) Back Office
8 4 (1.35%) Marketing
9 3 (1.01%) Electronics
9 3 (1.01%) Manufacturing
10 1 (0.34%) Automotive
10 1 (0.34%) Digital Economy
Job Titles
1 48 (16.16%) Analyst
2 36 (12.12%) Architect
3 34 (11.45%) Project Manager
4 31 (10.44%) Voice Project Manager
5 23 (7.74%) Support Engineer
6 20 (6.73%) Desktop Support
7 16 (5.39%) Support Analyst
8 15 (5.05%) Service Analyst
8 15 (5.05%) Telecoms Manager
8 15 (5.05%) Telecoms Project Manager
9 14 (4.71%) Desktop Engineer
9 14 (4.71%) Desktop Support Engineer
10 12 (4.04%) Network Engineer
10 12 (4.04%) Service Desk Analyst
10 12 (4.04%) Service Manager
10 12 (4.04%) Transition Manager
11 9 (3.03%) Service Architect
11 9 (3.03%) Technical Architect
11 9 (3.03%) VMware Engineer
11 9 (3.03%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 11 (3.70%) .NET
2 8 (2.69%) .NET Framework
3 6 (2.02%) Middleware
4 5 (1.68%) ASP.NET
4 5 (1.68%) CSS
4 5 (1.68%) HTML
4 5 (1.68%) Spring
5 4 (1.35%) Classic ASP
5 4 (1.35%) Java EE
5 4 (1.35%) LDAP
5 4 (1.35%) SAP ALE
5 4 (1.35%) SAP XI
5 4 (1.35%) XML
6 3 (1.01%) Web Services
7 2 (0.67%) Gherkin
7 2 (0.67%) LAMP
7 2 (0.67%) SOAP
8 1 (0.34%) AngularJS
8 1 (0.34%) Itk
8 1 (0.34%) Twitter Bootstrap
Miscellaneous
1 58 (19.53%) Management Information System
2 39 (13.13%) Data Centre
3 20 (6.73%) Analytical Skills
4 11 (3.70%) Self-Motivation
5 9 (3.03%) NHS
6 6 (2.02%) Hybrid Cloud
7 5 (1.68%) Digital Signage
8 4 (1.35%) CMDB
8 4 (1.35%) Enterprise Storage
9 3 (1.01%) User Experience
10 2 (0.67%) Data Structures
10 2 (0.67%) Embedded Systems
10 2 (0.67%) iSeries
10 2 (0.67%) Mobile Payment
10 2 (0.67%) Public Cloud
10 2 (0.67%) Replication
10 2 (0.67%) Smartcard
10 2 (0.67%) Virtual Team
11 1 (0.34%) e-Health
11 1 (0.34%) Freedom of Information
Operating Systems
1 81 (27.27%) Windows
2 25 (8.42%) Windows 10
3 23 (7.74%) Linux
4 17 (5.72%) Unix
5 15 (5.05%) Windows Server
6 12 (4.04%) Solaris
7 9 (3.03%) Windows 7
8 8 (2.69%) Red Hat Enterprise Linux
8 8 (2.69%) Windows Server 2012
9 6 (2.02%) Windows Server 2003
9 6 (2.02%) Windows Server 2016
10 5 (1.68%) Apple iOS
10 5 (1.68%) CentOS
10 5 (1.68%) Ubuntu
10 5 (1.68%) Windows Server 2008
11 4 (1.35%) Mac OS
11 4 (1.35%) Mac OS X
12 2 (0.67%) Data ONTAP
12 2 (0.67%) Oracle Linux
12 2 (0.67%) Windows 8
Processes & Methodologies
1 74 (24.92%) Service Management
2 60 (20.20%) Agile Software Development
3 59 (19.87%) ITIL V3
4 58 (19.53%) PRINCE2
4 58 (19.53%) Project Delivery
5 51 (17.17%) Project Management
6 44 (14.81%) Problem-Solving
7 42 (14.14%) DevOps
7 42 (14.14%) Problem Management
8 38 (12.79%) Stakeholder Management
9 37 (12.46%) Incident Management
10 35 (11.78%) ITSM
10 35 (11.78%) Service Delivery
11 31 (10.44%) Change Management
12 28 (9.43%) Risk Management
13 24 (8.08%) Service Design
14 23 (7.74%) Decision-Making
14 23 (7.74%) Workshop Facilitation
15 21 (7.07%) Disaster Recovery
16 20 (6.73%) Configuration Management
Programming Languages
1 36 (12.12%) PowerShell
2 17 (5.72%) SQL
3 11 (3.70%) C#
3 11 (3.70%) Java
4 10 (3.37%) C
5 8 (2.69%) Python
6 6 (2.02%) T-SQL
7 5 (1.68%) JavaScript
7 5 (1.68%) VB.NET
8 4 (1.35%) Perl
8 4 (1.35%) PL/SQL
9 3 (1.01%) Korn
9 3 (1.01%) Shell Script
9 3 (1.01%) VB
10 2 (0.67%) AWK
10 2 (0.67%) Bash Shell
10 2 (0.67%) Bourne shell
10 2 (0.67%) C++
10 2 (0.67%) VB6
10 2 (0.67%) VBScript
Qualifications
1 59 (19.87%) Security Cleared
2 36 (12.12%) ITIL Certification
3 27 (9.09%) Degree
4 26 (8.75%) SC Cleared
5 19 (6.40%) Microsoft Certification
6 13 (4.38%) DBS Check
7 12 (4.04%) Cisco Certification
7 12 (4.04%) MCSE
8 11 (3.70%) ITIL Foundation Certificate
9 10 (3.37%) CCNA
9 10 (3.37%) CISSP
9 10 (3.37%) DV Cleared
10 7 (2.36%) CCNP
10 7 (2.36%) MCSA
11 6 (2.02%) CCA
11 6 (2.02%) CISA
11 6 (2.02%) EXIN
11 6 (2.02%) ISEB
11 6 (2.02%) VMware Certified Professional (VCP)
12 5 (1.68%) A+ Certification
Quality Assurance & Compliance
1 37 (12.46%) SLA
2 14 (4.71%) PCI DSS
3 12 (4.04%) Disclosure Scotland
4 11 (3.70%) COBIT
4 11 (3.70%) ISO/IEC 27001
5 10 (3.37%) ISO/IEC 20000
6 8 (2.69%) Sarbanes-Oxley
7 4 (1.35%) PMO
7 4 (1.35%) QA
8 3 (1.01%) GDPR
8 3 (1.01%) ISO 9001
8 3 (1.01%) NIST
9 2 (0.67%) ISAE 3402
9 2 (0.67%) ISO 22301
9 2 (0.67%) ISO 31000
9 2 (0.67%) ISO/IEC 27005
10 1 (0.34%) Cyber Essentials
10 1 (0.34%) Cyber Essentials PLUS
10 1 (0.34%) Government Security Classifications
10 1 (0.34%) HMG Security Policy Framework
System Software
1 55 (18.52%) Active Directory
2 30 (10.10%) VMware Infrastructure
3 14 (4.71%) NFS
4 11 (3.70%) vSphere
5 9 (3.03%) Firmware
5 9 (3.03%) Virtual Machines
6 8 (2.69%) Docker
6 8 (2.69%) VMware ESXi
7 6 (2.02%) Hyper-V
8 5 (1.68%) VMware NSX
9 3 (1.01%) vCloud
9 3 (1.01%) XenApp
10 2 (0.67%) GlusterFS
10 2 (0.67%) Veritas Cluster Server
10 2 (0.67%) Virtual Servers
10 2 (0.67%) XenDesktop
11 1 (0.34%) Microsoft Virtual Server
11 1 (0.34%) Oracle RAC
11 1 (0.34%) Terminal Server
11 1 (0.34%) VMware Server
Systems Management
1 15 (5.05%) Ansible
1 15 (5.05%) SCCM
2 10 (3.37%) Single Sign-On
3 9 (3.03%) vRealize
4 7 (2.36%) Kubernetes
5 6 (2.02%) vCenter Server
6 5 (1.68%) Foglight
6 5 (1.68%) Nessus
6 5 (1.68%) NetBackup
6 5 (1.68%) Opscode Chef
6 5 (1.68%) Puppet
7 4 (1.35%) AirWatch
7 4 (1.35%) Microsoft Intune
7 4 (1.35%) Terraform
7 4 (1.35%) WSUS
8 3 (1.01%) HP Quality Center
8 3 (1.01%) SCOM
9 2 (0.67%) Red Hat Satellite
9 2 (0.67%) SCSM
9 2 (0.67%) SCVMM
Vendors
1 106 (35.69%) Microsoft
2 43 (14.48%) VMware
3 41 (13.80%) Remedy
4 32 (10.77%) Ericsson
5 31 (10.44%) Citrix
6 28 (9.43%) Cisco
7 24 (8.08%) ServiceNow
8 21 (7.07%) Oracle
9 19 (6.40%) HP
10 14 (4.71%) Dell
11 10 (3.37%) Splunk
12 9 (3.03%) BMC
12 9 (3.03%) Palo Alto
13 8 (2.69%) CheckPoint
13 8 (2.69%) Red Hat
14 7 (2.36%) SAP
14 7 (2.36%) Veeam
15 5 (1.68%) Extreme Networks
15 5 (1.68%) IBM
15 5 (1.68%) Progress