Period
to 17 June 2019

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
17 Jun 2019
Same period 2018 Same period 2017
Rank 24 23 17
Rank change year-on-year -1 -6 -2
Contract jobs citing ITIL 1,048 1,118 1,258
As % of all contract IT jobs advertised in the South East 7.11% 6.82% 8.17%
As % of the Processes & Methodologies category 8.13% 7.97% 9.74%
Number of daily rates quoted 617 719 726
South East median daily rate £410 £414 £411
Median daily rate % change year-on-year -0.97% +0.73% +13.38%
10th Percentile £173 £213 £208
90th Percentile £550 £569 £541
England median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 86 42 90
South East median hourly rate £21.50 £14.50 £14.75
Median hourly rate % change year-on-year +48.28% -1.69% -15.59%
10th Percentile £13.75 £10.51 £10.49
90th Percentile £80.00 £42.10 £29.75
England median hourly rate £17.50 £15.25 £15.72
% change year-on-year +14.75% -2.96% -11.46%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 12,886 14,019 12,918
As % of all contract IT jobs advertised in the South East 87.44% 85.48% 83.94%
Number of daily rates quoted 7,721 8,282 7,486
South East median daily rate £450 £430 £413
Median daily rate % change year-on-year +4.65% +4.24% +3.13%
10th Percentile £281 £275 £263
90th Percentile £610 £588 £563
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 487 473 495
South East median hourly rate £30.00 £25.00 £20.00
Median hourly rate % change year-on-year +20.00% +25.00% -20.00%
10th Percentile £12.00 £10.75 £11.54
90th Percentile £57.20 £52.50 £50.21
England median hourly rate £25.00 £22.00 £25.00
% change year-on-year +13.64% -12.00% -

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 June 2019.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 June 2019.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 17 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +4 475 £400 +3.90% 21
Hampshire +6 332 £425 -2.86% 19
Berkshire +14 285 £415 +1.22% 5
Buckinghamshire -1 157 £400 +10.19% 10
Surrey +1 137 £400 -5.88% 7
West Sussex -6 41 £400 +4.58% 4
Kent +3 33 £288 -42.50% 8
Oxfordshire -9 33 £152 -65.84% 6
East Sussex -8 19 £300 -
Middlesex +5 3 £475 -0.52%
Home Counties - 1 £300 -
ITIL
England

For the 6 months to 17 June 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 283 (27.00%) Windows
1 283 (27.00%) Service Management
2 256 (24.43%) Microsoft
3 183 (17.46%) Active Directory
4 165 (15.74%) PRINCE2
4 165 (15.74%) Agile Software Development
5 157 (14.98%) Telecoms
6 156 (14.89%) Security Cleared
7 147 (14.03%) Degree
7 147 (14.03%) VMware
8 144 (13.74%) ITSM
8 144 (13.74%) Service Delivery
9 143 (13.65%) Microsoft Azure
10 141 (13.45%) Change Management
11 139 (13.26%) ITIL Certification
12 124 (11.83%) Linux
12 124 (11.83%) Stakeholder Management
13 121 (11.55%) SC Cleared
14 113 (10.78%) Finance
15 111 (10.59%) Project Management
16 108 (10.31%) Office 365
17 105 (10.02%) ITIL V3
17 105 (10.02%) Incident Management
17 105 (10.02%) SQL
18 104 (9.92%) Cisco
19 103 (9.83%) Windows Server
20 98 (9.35%) Citrix
20 98 (9.35%) Problem Management
21 95 (9.06%) Analytical Skills
22 90 (8.59%) SLA

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (5.34%) SharePoint
2 44 (4.20%) Skype for Business
3 43 (4.10%) MS Exchange
4 25 (2.39%) Apache
5 22 (2.10%) Exchange Server 2010
6 15 (1.43%) IIS
6 15 (1.43%) JBoss
7 12 (1.15%) Exchange Server 2007
8 10 (0.95%) Tomcat
9 9 (0.86%) WebLogic
10 8 (0.76%) SharePoint 2013
11 7 (0.67%) nginx
11 7 (0.67%) Oracle HTTP Server
11 7 (0.67%) WebSphere
12 6 (0.57%) OpenStack
13 5 (0.48%) Exchange Server 2003
13 5 (0.48%) Exchange Server 2013
14 4 (0.38%) Confluence
14 4 (0.38%) IBM Notes
14 4 (0.38%) SharePoint 2010
Applications
1 79 (7.54%) Microsoft Office
2 31 (2.96%) Microsoft Excel
3 15 (1.43%) MS Visio
4 13 (1.24%) Microsoft PowerPoint
4 13 (1.24%) Microsoft Project
5 1 (0.095%) Acrobat
5 1 (0.095%) Adobe Creative Suite
5 1 (0.095%) S-PLUS
5 1 (0.095%) Spreadsheet
5 1 (0.095%) Windchill
Business Applications
1 45 (4.29%) Remedy ITSM
2 7 (0.67%) Payment Gateway
3 6 (0.57%) Dynamics CRM
4 3 (0.29%) assyst
4 3 (0.29%) Dynamics NAV
4 3 (0.29%) Remedy AR System
5 2 (0.19%) Oracle Financials
5 2 (0.19%) Oracle General Ledger
5 2 (0.19%) SAP HCM
5 2 (0.19%) SAP HR
5 2 (0.19%) SAP MM
5 2 (0.19%) SAP WM
6 1 (0.095%) Hyperion Planning
6 1 (0.095%) NetSuite
6 1 (0.095%) SAP BPC
6 1 (0.095%) SAP ERP
6 1 (0.095%) SAP Hybris
6 1 (0.095%) Unica
Cloud Services
1 143 (13.65%) Microsoft Azure
2 108 (10.31%) Office 365
3 83 (7.92%) Amazon AWS
4 51 (4.87%) SaaS
5 42 (4.01%) IaaS
5 42 (4.01%) PaaS
6 24 (2.29%) OpenShift
7 19 (1.81%) OneDrive
8 13 (1.24%) Google Cloud Platform
9 12 (1.15%) Azure Active Directory
10 8 (0.76%) Cloud Computing
10 8 (0.76%) G Suite
11 7 (0.67%) GitHub
12 6 (0.57%) Google Analytics
12 6 (0.57%) Yammer
13 4 (0.38%) Power Platform
14 3 (0.29%) Boomi
15 2 (0.19%) AWS Lambda
15 2 (0.19%) Mimecast
15 2 (0.19%) Serverless
Communications & Networking
1 85 (8.11%) DNS
2 76 (7.25%) WAN
3 75 (7.16%) LAN
4 72 (6.87%) Firewall
5 63 (6.01%) DHCP
6 44 (4.20%) SAN
7 43 (4.10%) TCP/IP
8 42 (4.01%) Skype
9 30 (2.86%) VPN
10 29 (2.77%) Internet
11 25 (2.39%) NetScaler
12 24 (2.29%) Network Security
12 24 (2.29%) Radio Access Network
12 24 (2.29%) SSL
13 22 (2.10%) Unified Communications
14 21 (2.00%) VLAN
15 19 (1.81%) Cisco ASA
16 18 (1.72%) Wireless
17 15 (1.43%) iSCSI
18 14 (1.34%) 4G
Database & Business Intelligence
1 42 (4.01%) SQL Server
2 25 (2.39%) Relational Database
3 22 (2.10%) Oracle Database
4 17 (1.62%) MySQL
5 14 (1.34%) MariaDB
6 13 (1.24%) RDBMS
7 11 (1.05%) SQL Server 2012
8 10 (0.95%) SQL Server Integration Services
9 9 (0.86%) DTS
9 9 (0.86%) Oracle Database 12c
10 8 (0.76%) Hadoop
11 7 (0.67%) Big Data
11 7 (0.67%) Data Warehouse
11 7 (0.67%) Pentaho
11 7 (0.67%) SQL Server 2008
12 6 (0.57%) BigQuery
12 6 (0.57%) BusinessObjects
12 6 (0.57%) DB2
12 6 (0.57%) SQL Server 2016
13 5 (0.48%) PostgreSQL
Development Applications
1 35 (3.34%) JIRA
2 34 (3.24%) Jenkins
3 17 (1.62%) Git (software)
4 11 (1.05%) Selenium
5 10 (0.95%) SonarQube
5 10 (0.95%) Team Foundation Server
6 8 (0.76%) Artifactory
7 4 (0.38%) Bitbucket
7 4 (0.38%) Rational DOORS
7 4 (0.38%) Rational Rose
7 4 (0.38%) Visual Studio
8 3 (0.29%) GitLab
8 3 (0.29%) Subversion
9 2 (0.19%) Atlassian Bamboo
9 2 (0.19%) Eclipse
9 2 (0.19%) Hudson
9 2 (0.19%) LSMW
10 1 (0.095%) Cucumber
10 1 (0.095%) Maven
10 1 (0.095%) Oracle Forms
General
1 157 (14.98%) Telecoms
2 113 (10.78%) Finance
3 51 (4.87%) Retail
4 23 (2.19%) Legal
5 18 (1.72%) Billing
6 13 (1.24%) Pharmaceutical
7 12 (1.15%) Banking
8 10 (0.95%) Manufacturing
9 9 (0.86%) German Language
10 7 (0.67%) Advertising
10 7 (0.67%) Automotive
10 7 (0.67%) Back Office
11 4 (0.38%) Law
12 3 (0.29%) Electronics
12 3 (0.29%) French Language
12 3 (0.29%) Marketing
13 2 (0.19%) Front Office
13 2 (0.19%) General Ledger
13 2 (0.19%) Local Government
13 2 (0.19%) Publishing
Job Titles
1 185 (17.65%) Analyst
2 121 (11.55%) Architect
3 67 (6.39%) Service Manager
4 57 (5.44%) Consultant
5 56 (5.34%) Project Manager
6 55 (5.25%) Service Analyst
7 48 (4.58%) Support Engineer
8 43 (4.10%) Infrastructure Engineer
9 41 (3.91%) IT Manager
9 41 (3.91%) Transition Manager
10 40 (3.82%) Business Analyst
11 36 (3.44%) IT Support
12 34 (3.24%) Network Engineer
12 34 (3.24%) Service Desk Analyst
13 32 (3.05%) Delivery Manager
14 30 (2.86%) Developer
15 29 (2.77%) 2nd Line Support
15 29 (2.77%) Service Transition Manager
16 28 (2.67%) IT Analyst
17 26 (2.48%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 46 (4.39%) Web Services
2 33 (3.15%) Middleware
3 23 (2.19%) LDAP
4 21 (2.00%) XML
5 19 (1.81%) .NET
5 19 (1.81%) REST
6 14 (1.34%) SOAP
7 12 (1.15%) JSON
8 10 (0.95%) HTML
9 9 (0.86%) Oracle Fusion
10 7 (0.67%) CSS
10 7 (0.67%) Twitter Bootstrap
11 6 (0.57%) AngularJS
12 4 (0.38%) Ajax
12 4 (0.38%) WSDL
13 3 (0.29%) ASP.NET
13 3 (0.29%) J2EE
13 3 (0.29%) jQuery
13 3 (0.29%) Node.js
14 2 (0.19%) Regular Expression
Miscellaneous
1 95 (9.06%) Analytical Skills
2 75 (7.16%) Data Centre
3 71 (6.77%) Management Information System
4 52 (4.96%) Self-Motivation
5 40 (3.82%) CMDB
6 30 (2.86%) Public Cloud
7 27 (2.58%) Enterprise Software
8 19 (1.81%) Driving Licence
9 15 (1.43%) Clustering
10 14 (1.34%) Smartphone
11 13 (1.24%) Replication
12 12 (1.15%) Mainframe
12 12 (1.15%) Private Cloud
12 12 (1.15%) TM Forum
13 11 (1.05%) Enterprise Storage
13 11 (1.05%) Fat Client
13 11 (1.05%) PKI
13 11 (1.05%) Thin Client
14 10 (0.95%) Video Conferencing
15 9 (0.86%) DataPower
Operating Systems
1 283 (27.00%) Windows
2 124 (11.83%) Linux
3 103 (9.83%) Windows Server
4 80 (7.63%) Windows 10
5 58 (5.53%) Windows Server 2012
6 52 (4.96%) Unix
6 52 (4.96%) Windows 7
7 43 (4.10%) Red Hat Enterprise Linux
8 36 (3.44%) Windows Server 2008
9 21 (2.00%) AIX
10 17 (1.62%) Android
11 13 (1.24%) Solaris
12 10 (0.95%) Windows Server 2003
13 8 (0.76%) Ubuntu
14 7 (0.67%) Windows XP
15 6 (0.57%) Mac OS
15 6 (0.57%) Windows 8
16 3 (0.29%) Apple iOS
16 3 (0.29%) CentOS
16 3 (0.29%) Windows Vista
Processes & Methodologies
1 283 (27.00%) Service Management
2 165 (15.74%) Agile Software Development
2 165 (15.74%) PRINCE2
3 144 (13.74%) ITSM
3 144 (13.74%) Service Delivery
4 141 (13.45%) Change Management
5 124 (11.83%) Stakeholder Management
6 111 (10.59%) Project Management
7 105 (10.02%) Incident Management
7 105 (10.02%) ITIL V3
8 98 (9.35%) Problem Management
9 83 (7.92%) Configuration Management
10 82 (7.82%) DevOps
10 82 (7.82%) Problem-Solving
11 73 (6.97%) Service Design
12 68 (6.49%) TOGAF
13 59 (5.63%) Infrastructure Engineering
14 51 (4.87%) Migration
14 51 (4.87%) Waterfall
15 47 (4.48%) Continuous Improvement
Programming Languages
1 105 (10.02%) SQL
2 53 (5.06%) PowerShell
3 44 (4.20%) Java
4 26 (2.48%) Python
5 15 (1.43%) C
5 15 (1.43%) C#
5 15 (1.43%) Perl
6 13 (1.24%) JavaScript
7 7 (0.67%) PL/SQL
7 7 (0.67%) Shell Script
8 5 (0.48%) Bash Shell
8 5 (0.48%) PHP
8 5 (0.48%) VBScript
9 3 (0.29%) Fortran
9 3 (0.29%) Lua
10 2 (0.19%) Ruby
11 1 (0.095%) ABAP
11 1 (0.095%) Korn
11 1 (0.095%) SAPscript
11 1 (0.095%) VB
Qualifications
1 156 (14.89%) Security Cleared
2 147 (14.03%) Degree
3 139 (13.26%) ITIL Certification
4 121 (11.55%) SC Cleared
5 79 (7.54%) Microsoft Certification
6 77 (7.35%) Cisco Certification
7 58 (5.53%) MCSE
8 53 (5.06%) CCNA
9 47 (4.48%) ITIL Foundation Certificate
10 31 (2.96%) CCNP
11 30 (2.86%) PRINCE2 Practitioner
12 29 (2.77%) DV Cleared
13 27 (2.58%) ISTQB
14 26 (2.48%) ISEB
15 24 (2.29%) PMI Certification
16 21 (2.00%) PRINCE2 Certification
17 19 (1.81%) PMP
18 18 (1.72%) TOGAF Certification
19 16 (1.53%) CCA
19 16 (1.53%) Citrix Certification
Quality Assurance & Compliance
1 90 (8.59%) SLA
2 34 (3.24%) QA
3 33 (3.15%) COBIT
4 20 (1.91%) ISO/IEC 27001
5 19 (1.81%) GDPR
6 18 (1.72%) PMO
6 18 (1.72%) Sarbanes-Oxley
7 17 (1.62%) PCI DSS
8 9 (0.86%) ISO/IEC 20000
9 8 (0.76%) ISO 9001
9 8 (0.76%) NIST
10 7 (0.67%) ISO 31000
10 7 (0.67%) ISO/IEC 27005
11 5 (0.48%) GxP
11 5 (0.48%) ISO 22301
12 4 (0.38%) ISAE 3402
13 3 (0.29%) Data Quality
13 3 (0.29%) HMG Security Policy Framework
13 3 (0.29%) JSP 440
14 2 (0.19%) COSO
System Software
1 183 (17.46%) Active Directory
2 72 (6.87%) VMware Infrastructure
3 39 (3.72%) Hyper-V
4 36 (3.44%) Docker
5 27 (2.58%) VMware ESXi
6 21 (2.00%) XenApp
7 19 (1.81%) Microsoft App-V
7 19 (1.81%) Virtual Machines
8 18 (1.72%) vSphere
8 18 (1.72%) XenDesktop
9 13 (1.24%) Citrix Hypervisor
9 13 (1.24%) Virtual Servers
10 10 (0.95%) Oracle RAC
11 9 (0.86%) NFS
12 6 (0.57%) Xen
13 5 (0.48%) KVM
14 4 (0.38%) ISA Server
14 4 (0.38%) Terminal Server
15 3 (0.29%) BIND 9
15 3 (0.29%) Postfix
Systems Management
1 55 (5.25%) SCCM
2 40 (3.82%) Ansible
3 26 (2.48%) Puppet
4 21 (2.00%) Opscode Chef
5 18 (1.72%) Kubernetes
6 17 (1.62%) Microsoft Intune
7 15 (1.43%) Forefront Identity Manager
8 14 (1.34%) HP ALM
8 14 (1.34%) Nessus
9 11 (1.05%) SCOM
10 10 (0.95%) Single Sign-On
10 10 (0.95%) vCenter Server
11 9 (0.86%) Data Guard
11 9 (0.86%) HP Quality Center
12 7 (0.67%) HAProxy
12 7 (0.67%) Netcool
12 7 (0.67%) vRealize
12 7 (0.67%) WSUS
13 6 (0.57%) XenMobile
14 5 (0.48%) Kibana
Vendors
1 256 (24.43%) Microsoft
2 147 (14.03%) VMware
3 104 (9.92%) Cisco
4 98 (9.35%) Citrix
5 80 (7.63%) Oracle
6 58 (5.53%) ServiceNow
7 57 (5.44%) Remedy
8 48 (4.58%) Red Hat
9 47 (4.48%) BMC
10 40 (3.82%) Dell
11 37 (3.53%) HP
12 31 (2.96%) IBM
12 31 (2.96%) SAP
13 26 (2.48%) Google
14 22 (2.10%) CheckPoint
15 20 (1.91%) Juniper
16 18 (1.72%) F5
16 18 (1.72%) NetApp
17 17 (1.62%) CA
18 16 (1.53%) McAfee