Period
to 25 September 2020

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > South East
6 months to
25 Sep 2020
Same period 2019 Same period 2018
Rank 20 20 27
Rank change year-on-year 0 +7 -8
Contract jobs citing ITIL 238 1,085 1,077
As % of all contract jobs advertised in the South East 6.74% 7.56% 6.52%
As % of the Processes & Methodologies category 7.85% 8.68% 7.53%
Number of daily rates quoted 127 636 723
Median daily rate £400 £400 £390
Median daily rate % change year-on-year - +2.56% -
10th Percentile £158 £154 £205
90th Percentile £575 £563 £538
England median daily rate £425 £413 £405
% change year-on-year +3.03% +1.85% +1.25%
Number of hourly rates quoted 16 69 46
Median hourly rate £20.69 £22.93 £17.00
Median hourly rate % change year-on-year -9.76% +34.88% +6.48%
10th Percentile £15.50 £13.45 £11.85
90th Percentile £25.28 £85.70 £30.50
England median hourly rate £17.86 £18.94 £16.00
% change year-on-year -5.69% +18.36% +1.81%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 3,030 12,499 14,312
As % of all contract IT jobs advertised in the South East 85.79% 87.09% 86.66%
Number of daily rates quoted 1,799 7,439 8,605
Median daily rate £463 £450 £430
Median daily rate % change year-on-year +2.78% +4.65% +3.61%
10th Percentile £263 £275 £275
90th Percentile £638 £610 £588
England median daily rate £475 £475 £467
% change year-on-year - +1.71% +3.78%
Number of hourly rates quoted 186 479 517
Median hourly rate £31.61 £32.00 £25.01
Median hourly rate % change year-on-year -1.22% +27.97% +19.07%
10th Percentile £12.69 £13.06 £11.22
90th Percentile £57.50 £65.00 £51.00
Median hourly rate £35.00 £25.00 £20.90
% change year-on-year +40.00% +19.65% -11.05%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing ITIL in the South East.

Daily rate trend for ITIL in the South East

ITIL
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing ITIL in the South East over the 6 months to 25 September 2020.

Daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing ITIL in the South East.

Hourly rate trend for ITIL in the South East

ITIL
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing ITIL in the South East over the 6 months to 25 September 2020.

Hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 25 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -3 88 £400 - 28
Thames Valley -9 87 £375 -6.25% 22
Berkshire -2 62 £375 -8.81% 9
Surrey +14 26 £175 -57.78% 10
Buckinghamshire -14 23 £360 -10.11% 10
West Sussex +4 21 £415 +4.73% 2
Kent +23 6 £450 +5.26% 7
East Sussex +23 4 £613 +64.43% 5
Oxfordshire +9 2 £295 +87.30% 3
M4 Corridor - 1 - -
ITIL
England

For the 6 months to 25 September 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 70 (29.41%) Service Management
2 69 (28.99%) Microsoft
3 62 (26.05%) Security Cleared
4 61 (25.63%) Windows
5 47 (19.75%) Agile Software Development
6 46 (19.33%) ITIL V3
7 43 (18.07%) Problem-Solving
8 42 (17.65%) Management Information System
9 40 (16.81%) SC Cleared
10 38 (15.97%) Service Delivery
11 37 (15.55%) ITSM
11 37 (15.55%) Finance
12 36 (15.13%) Stakeholder Management
12 36 (15.13%) Problem Management
13 35 (14.71%) VMware
13 35 (14.71%) Telecoms
14 32 (13.45%) Degree
15 31 (13.03%) SQL
16 30 (12.61%) VMware Infrastructure
17 29 (12.18%) Linux
18 28 (11.76%) SQL Server
18 28 (11.76%) DevOps
19 27 (11.34%) Active Directory
20 26 (10.92%) Oracle
20 26 (10.92%) Incident Management
20 26 (10.92%) Project Delivery
21 25 (10.50%) Data Centre
21 25 (10.50%) Risk Management
22 23 (9.66%) Disaster Recovery
22 23 (9.66%) PRINCE2

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.88%) IIS
2 7 (2.94%) SharePoint
3 4 (1.68%) Apache
3 4 (1.68%) Confluence
3 4 (1.68%) JBoss
3 4 (1.68%) MS Exchange
4 2 (0.84%) Skype for Business
5 1 (0.42%) CMS
5 1 (0.42%) Exchange Server 2010
5 1 (0.42%) Oracle SOA Suite
5 1 (0.42%) Tomcat
Applications
1 22 (9.24%) Microsoft Office
2 12 (5.04%) Microsoft Excel
3 10 (4.20%) Microsoft Project
3 10 (4.20%) MS Visio
4 6 (2.52%) Microsoft PowerPoint
5 3 (1.26%) Spreadsheet
Business Applications
1 11 (4.62%) Remedy ITSM
2 8 (3.36%) Payment Gateway
3 4 (1.68%) Hyperion Planning
3 4 (1.68%) Oracle General Ledger
4 2 (0.84%) Maximo
5 1 (0.42%) assyst
5 1 (0.42%) BASE24
5 1 (0.42%) Sparx Enterprise Architect
Cloud Services
1 17 (7.14%) Azure
2 14 (5.88%) Office 365
3 12 (5.04%) AWS
4 10 (4.20%) Cloud Computing
5 6 (2.52%) PaaS
5 6 (2.52%) SaaS
6 5 (2.10%) IaaS
7 1 (0.42%) Azure Active Directory
7 1 (0.42%) Azure Stack
7 1 (0.42%) GitHub
7 1 (0.42%) Power Platform
Communications & Networking
1 15 (6.30%) DNS
2 14 (5.88%) DHCP
3 10 (4.20%) iSCSI
3 10 (4.20%) LAN
3 10 (4.20%) WAN
4 9 (3.78%) DMZ
5 8 (3.36%) Firewall
5 8 (3.36%) Wi-Fi
6 6 (2.52%) 3G
6 6 (2.52%) 4G
6 6 (2.52%) LTE
6 6 (2.52%) SAN
6 6 (2.52%) TCP/IP
6 6 (2.52%) VoLTE
7 5 (2.10%) 2G
7 5 (2.10%) Network Security
8 4 (1.68%) Unified Communications
8 4 (1.68%) VPN
9 3 (1.26%) VoIP
9 3 (1.26%) VSAN
Database & Business Intelligence
1 28 (11.76%) SQL Server
2 11 (4.62%) Oracle Database
2 11 (4.62%) Relational Database
3 10 (4.20%) SQL Server Integration Services
3 10 (4.20%) SQL Server Reporting Services
4 6 (2.52%) PostgreSQL
5 5 (2.10%) SQL Server 2012
6 4 (1.68%) Essbase
6 4 (1.68%) GIS
6 4 (1.68%) Oracle Reports
6 4 (1.68%) Oracle Smart View
6 4 (1.68%) SQL Server 2016
7 3 (1.26%) MySQL
7 3 (1.26%) Oracle Database 10g
7 3 (1.26%) Oracle Database 11g
7 3 (1.26%) Oracle Database 12c
7 3 (1.26%) RDBMS
7 3 (1.26%) SQL Server 2014
7 3 (1.26%) SQL Server 2017
7 3 (1.26%) SQL Server Analysis Services
Development Applications
1 10 (4.20%) JIRA
2 5 (2.10%) Selenium
2 5 (2.10%) Subversion
3 3 (1.26%) Oracle Forms
4 2 (0.84%) Atlassian Bamboo
4 2 (0.84%) Cucumber
4 2 (0.84%) Flyway
4 2 (0.84%) Gradle
4 2 (0.84%) Liquibase
4 2 (0.84%) NUnit
4 2 (0.84%) TestDirector
5 1 (0.42%) Firebug
5 1 (0.42%) Git (software)
5 1 (0.42%) Jenkins
5 1 (0.42%) Moq
5 1 (0.42%) Octopus Deploy
5 1 (0.42%) SonarQube
5 1 (0.42%) Team Foundation Server
5 1 (0.42%) TeamCity
General
1 37 (15.55%) Finance
2 35 (14.71%) Telecoms
3 19 (7.98%) Public Sector
4 11 (4.62%) Local Government
5 6 (2.52%) Banking
6 5 (2.10%) Legal
7 4 (1.68%) Back Office
7 4 (1.68%) General Ledger
7 4 (1.68%) Marketing
8 3 (1.26%) Electronics
8 3 (1.26%) Financial Institution
8 3 (1.26%) Manufacturing
9 2 (0.84%) Billing
9 2 (0.84%) Digital Economy
9 2 (0.84%) Law
9 2 (0.84%) Retail
10 1 (0.42%) French Language
10 1 (0.42%) Front Office
10 1 (0.42%) Games
Job Titles
1 33 (13.87%) Analyst
2 29 (12.18%) Architect
3 16 (6.72%) Developer
3 16 (6.72%) Support Engineer
4 14 (5.88%) Service Manager
5 12 (5.04%) DBA
5 12 (5.04%) Desktop Support
5 12 (5.04%) Support Analyst
6 10 (4.20%) Delivery Manager
6 10 (4.20%) Wintel Engineer
7 9 (3.78%) Administrator
7 9 (3.78%) Project Manager
7 9 (3.78%) Technical Architect
7 9 (3.78%) Transition Manager
8 7 (2.94%) 2nd Line Support
8 7 (2.94%) Service Analyst
8 7 (2.94%) Service Architect
8 7 (2.94%) VMware Engineer
9 6 (2.52%) Infrastructure Engineer
9 6 (2.52%) Voice Project Manager
Libraries, Frameworks & Software Standards
1 13 (5.46%) CSS
1 13 (5.46%) HTML
2 10 (4.20%) .NET
3 6 (2.52%) ASP.NET
4 5 (2.10%) .NET Framework
4 5 (2.10%) XML
5 4 (1.68%) Classic ASP
5 4 (1.68%) Java EE
5 4 (1.68%) Middleware
5 4 (1.68%) Spring
5 4 (1.68%) Web Services
6 3 (1.26%) Oracle GoldenGate
7 2 (0.84%) AngularJS
7 2 (0.84%) Gherkin
7 2 (0.84%) LDAP
8 1 (0.42%) ASP.NET MVC
8 1 (0.42%) OLE
8 1 (0.42%) RESTful
8 1 (0.42%) Software Packaging
8 1 (0.42%) WCF
Miscellaneous
1 42 (17.65%) Management Information System
2 25 (10.50%) Data Centre
3 22 (9.24%) Analytical Skills
4 13 (5.46%) CMDB
4 13 (5.46%) Self-Motivation
5 10 (4.20%) Replication
6 8 (3.36%) Client/Server
7 6 (2.52%) Hybrid Cloud
8 5 (2.10%) Virtual Team
9 4 (1.68%) Enterprise Storage
10 3 (1.26%) Clustering
10 3 (1.26%) Linux Command Line
10 3 (1.26%) Public Cloud
11 2 (0.84%) Blackberry
11 2 (0.84%) Data Structures
11 2 (0.84%) FMCG
11 2 (0.84%) Smartphone
11 2 (0.84%) User Experience
12 1 (0.42%) Embedded Systems
12 1 (0.42%) Mainframe
Operating Systems
1 61 (25.63%) Windows
2 29 (12.18%) Linux
3 19 (7.98%) Unix
4 18 (7.56%) Windows 10
5 9 (3.78%) Solaris
6 7 (2.94%) Windows 7
7 6 (2.52%) Red Hat Enterprise Linux
7 6 (2.52%) Windows Server
8 4 (1.68%) AIX
9 3 (1.26%) Apple iOS
9 3 (1.26%) CentOS
10 2 (0.84%) Data ONTAP
11 1 (0.42%) HPUX
11 1 (0.42%) Ubuntu
11 1 (0.42%) Windows 8
11 1 (0.42%) Windows Server 2003
11 1 (0.42%) Windows Server 2008
11 1 (0.42%) Windows XP
Processes & Methodologies
1 70 (29.41%) Service Management
2 47 (19.75%) Agile Software Development
3 46 (19.33%) ITIL V3
4 43 (18.07%) Problem-Solving
5 38 (15.97%) Service Delivery
6 37 (15.55%) ITSM
7 36 (15.13%) Problem Management
7 36 (15.13%) Stakeholder Management
8 28 (11.76%) DevOps
9 26 (10.92%) Incident Management
9 26 (10.92%) Project Delivery
10 25 (10.50%) Risk Management
11 23 (9.66%) Disaster Recovery
11 23 (9.66%) PRINCE2
12 21 (8.82%) Project Management
13 20 (8.40%) Decision-Making
14 19 (7.98%) Service Design
15 18 (7.56%) Capacity Management
15 18 (7.56%) Information Security
16 17 (7.14%) Asset Management
Programming Languages
1 31 (13.03%) SQL
2 20 (8.40%) PowerShell
3 14 (5.88%) JavaScript
4 11 (4.62%) Java
5 10 (4.20%) C
6 9 (3.78%) T-SQL
7 8 (3.36%) Python
8 7 (2.94%) PL/SQL
9 6 (2.52%) C#
10 5 (2.10%) VB.NET
11 3 (1.26%) Perl
12 2 (0.84%) C++
12 2 (0.84%) Shell Script
12 2 (0.84%) VB
12 2 (0.84%) VB6
13 1 (0.42%) AWK
13 1 (0.42%) Bourne shell
13 1 (0.42%) Korn
Qualifications
1 62 (26.05%) Security Cleared
2 40 (16.81%) SC Cleared
3 32 (13.45%) Degree
4 21 (8.82%) ITIL Certification
5 16 (6.72%) Microsoft Certification
6 11 (4.62%) MCSE
7 9 (3.78%) DV Cleared
8 8 (3.36%) CISSP
8 8 (3.36%) VMware Certified Professional (VCP)
9 6 (2.52%) Cisco Certification
9 6 (2.52%) EXIN
9 6 (2.52%) ITIL Foundation Certificate
10 5 (2.10%) CCNA
10 5 (2.10%) DBS Check
11 4 (1.68%) ACCA
11 4 (1.68%) CIMA
11 4 (1.68%) MCSA
11 4 (1.68%) VCP6
12 3 (1.26%) CCNP
12 3 (1.26%) CISA
Quality Assurance & Compliance
1 23 (9.66%) SLA
2 14 (5.88%) ISO/IEC 20000
3 9 (3.78%) COBIT
4 8 (3.36%) ISO/IEC 27001
5 7 (2.94%) PCI DSS
6 6 (2.52%) Disclosure Scotland
7 5 (2.10%) QA
8 4 (1.68%) PMO
9 2 (0.84%) GDPR
9 2 (0.84%) ISO 9000
9 2 (0.84%) ISO 9001
9 2 (0.84%) NIST
10 1 (0.42%) Government Security Classifications
10 1 (0.42%) GxP
10 1 (0.42%) HL7
10 1 (0.42%) ISAE 3402
10 1 (0.42%) ISO 22301
10 1 (0.42%) ISO 31000
10 1 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.42%) Sarbanes-Oxley
System Software
1 30 (12.61%) VMware Infrastructure
2 27 (11.34%) Active Directory
3 11 (4.62%) NFS
4 9 (3.78%) Firmware
5 6 (2.52%) vSphere
6 5 (2.10%) Oracle RAC
7 4 (1.68%) Hyper-V
8 3 (1.26%) vCloud
8 3 (1.26%) Virtual Machines
9 2 (0.84%) VMware NSX
10 1 (0.42%) Citrix Hypervisor
10 1 (0.42%) Docker
10 1 (0.42%) Virtual Desktop
10 1 (0.42%) XenApp
Systems Management
1 11 (4.62%) Single Sign-On
2 9 (3.78%) Ansible
2 9 (3.78%) SCCM
3 4 (1.68%) Data Guard
3 4 (1.68%) Opscode Chef
3 4 (1.68%) Oracle Enterprise Manager
3 4 (1.68%) Puppet
3 4 (1.68%) vRealize
4 3 (1.26%) Foglight
4 3 (1.26%) HP Quality Center
4 3 (1.26%) Oracle RMAN
5 2 (0.84%) Backup Exec
5 2 (0.84%) Microsoft Intune
5 2 (0.84%) Terraform
5 2 (0.84%) WSUS
6 1 (0.42%) IBM Guardium
6 1 (0.42%) Kubernetes
6 1 (0.42%) Trend Micro Deep Security
6 1 (0.42%) vCenter Server
6 1 (0.42%) vRealize Orchestrator
Vendors
1 69 (28.99%) Microsoft
2 35 (14.71%) VMware
3 26 (10.92%) Oracle
4 23 (9.66%) ServiceNow
5 19 (7.98%) Citrix
6 18 (7.56%) Remedy
7 15 (6.30%) Cisco
8 10 (4.20%) Splunk
9 7 (2.94%) BMC
10 6 (2.52%) Ericsson
10 6 (2.52%) Juniper
10 6 (2.52%) Red Hat
11 5 (2.10%) 3PAR
12 4 (1.68%) F5
12 4 (1.68%) Hyperion
12 4 (1.68%) Palo Alto
12 4 (1.68%) Sybase
13 3 (1.26%) Apple
13 3 (1.26%) CheckPoint
13 3 (1.26%) NetApp