Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 22 17 16
Rank change year-on-year -5 -1 -1
Contract jobs citing ITIL 1,183 1,232 1,570
As % of all contract IT jobs advertised in the South East 7.17% 7.99% 8.55%
As % of the Processes & Methodologies category 8.65% 9.71% 10.57%
Number of daily rates quoted 781 734 878
South East median daily rate £385 £388 £369
Median daily rate % change year-on-year -0.65% +5.08% +5.36%
10th Percentile £143 £195 £200
90th Percentile £538 £575 £491
England median daily rate £388 £400 £380
% change year-on-year -3.13% +5.26% +1.33%
Number of hourly rates quoted 51 69 103
South East median hourly rate £15.00 £15.00 £17.00
Median hourly rate % change year-on-year - -11.76% +13.33%
10th Percentile £10.40 £10.48 £11.74
90th Percentile £26.88 £28.60 £48.75
England median hourly rate £15.00 £15.50 £16.50
% change year-on-year -3.23% -6.06% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,669 12,688 14,860
As % of all contract IT jobs advertised in the South East 82.84% 82.32% 80.95%
Number of daily rates quoted 8,245 7,593 8,898
South East median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% +6.67%
10th Percentile £263 £250 £253
90th Percentile £580 £575 £538
England median daily rate £450 £432 £425
% change year-on-year +4.11% +1.71% +6.12%
Number of hourly rates quoted 411 508 627
South East median hourly rate £25.00 £24.09 £30.00
Median hourly rate % change year-on-year +3.78% -19.70% +62.16%
10th Percentile £11.23 £11.06 £11.92
90th Percentile £50.25 £49.50 £52.50
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 19 January 2018.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 19 January 2018.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -2 580 £375 -1.77% 91
Hampshire -7 299 £388 -7.74% 57
Berkshire +1 291 £388 +19.23% 46
Buckinghamshire -2 223 £345 -16.87% 30
Surrey -6 159 £450 +22.03% 48
West Sussex -1 70 £388 +3.33% 11
Oxfordshire -9 66 £375 -6.25% 15
Kent -7 27 £333 +26.67% 16
East Sussex 0 15 £150 -50.00% 12
Middlesex +5 14 £525 +8.25% 2
Home Counties - 2 £325 -
M4 Corridor -1 1 £375 -25.00%
ITIL
England

For the 6 months to 19 January 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITIL.

1 386 (32.63%) Windows
2 333 (28.15%) Service Management
3 309 (26.12%) Microsoft
4 264 (22.32%) Active Directory
5 219 (18.51%) Security Cleared
6 172 (14.54%) Service Delivery
7 169 (14.29%) ITIL V3
8 168 (14.20%) SC Cleared
9 160 (13.52%) Change Management
10 153 (12.93%) Microsoft Office
11 148 (12.51%) PRINCE2
12 141 (11.92%) VMware
13 136 (11.50%) SLA
14 135 (11.41%) Agile Software Development
15 131 (11.07%) Telecoms
15 131 (11.07%) Project Management
16 126 (10.65%) Linux
16 126 (10.65%) Office 365
17 119 (10.06%) ITSM
17 119 (10.06%) Finance
17 119 (10.06%) Stakeholder Management
18 116 (9.81%) Analytical Skills
19 115 (9.72%) Microsoft Certification
20 107 (9.04%) Windows Server
21 105 (8.88%) Windows 7
22 101 (8.54%) Cisco
22 101 (8.54%) MS Exchange
23 96 (8.11%) ITIL Certification
23 96 (8.11%) SCCM
24 95 (8.03%) Incident Management

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 101 (8.54%) MS Exchange
2 53 (4.48%) Exchange Server 2010
3 41 (3.47%) SharePoint
4 36 (3.04%) Skype for Business
5 34 (2.87%) Apache
6 27 (2.28%) IIS
7 24 (2.03%) Exchange Server 2007
8 20 (1.69%) Tomcat
9 16 (1.35%) WebSphere
10 11 (0.93%) Confluence
10 11 (0.93%) Exchange Server 2013
11 7 (0.59%) CMS
11 7 (0.59%) JBoss
12 6 (0.51%) IBM Notes
12 6 (0.51%) OpenStack
13 5 (0.42%) NetWeaver
13 5 (0.42%) Office Communications Server
13 5 (0.42%) SharePoint 2013
14 4 (0.34%) nginx
14 4 (0.34%) PowerExchange
Applications
1 153 (12.93%) Microsoft Office
2 52 (4.40%) Microsoft Excel
3 40 (3.38%) Microsoft PowerPoint
4 35 (2.96%) Microsoft Project
5 24 (2.03%) MS Visio
6 3 (0.25%) Spreadsheet
7 1 (0.085%) Acrobat
7 1 (0.085%) InfoPath
Business Applications
1 25 (2.11%) Remedy ITSM
2 7 (0.59%) Dynamics CRM
2 7 (0.59%) Dynamics GP
3 5 (0.42%) SAP GRC
4 4 (0.34%) Payment Gateway
4 4 (0.34%) SAP Hybris
5 3 (0.25%) Cognos TM1
5 3 (0.25%) Maximo
5 3 (0.25%) Oracle Cash Management
5 3 (0.25%) SAP Oil and Gas
6 2 (0.17%) Cognos Business Intelligence
6 2 (0.17%) Oracle Retail
6 2 (0.17%) SAP APO
6 2 (0.17%) SAP SM
7 1 (0.085%) Dynamics AX
7 1 (0.085%) NetSuite
7 1 (0.085%) SAP ERP
7 1 (0.085%) SAP FI
7 1 (0.085%) SAP HCM
7 1 (0.085%) SAP MM
Cloud Services
1 126 (10.65%) Office 365
2 63 (5.33%) Microsoft Azure
3 51 (4.31%) Amazon AWS
4 28 (2.37%) IaaS
5 26 (2.20%) PaaS
6 18 (1.52%) Cloud Computing
7 17 (1.44%) SaaS
8 15 (1.27%) Azure Active Directory
9 5 (0.42%) Amazon CloudWatch
9 5 (0.42%) Amazon EC2
9 5 (0.42%) OpenShift
9 5 (0.42%) Virtual Private Cloud
10 4 (0.34%) GitHub
10 4 (0.34%) Salesforce Service Cloud
10 4 (0.34%) SuccessFactors
11 3 (0.25%) AWS Elastic Beanstalk
11 3 (0.25%) G Suite
12 2 (0.17%) OneDrive
13 1 (0.085%) AWS CloudFormation
13 1 (0.085%) Google Cloud Platform
Communications & Networking
1 85 (7.19%) Firewall
2 80 (6.76%) DNS
3 76 (6.42%) TCP/IP
4 68 (5.75%) DHCP
5 59 (4.99%) WAN
6 58 (4.90%) LAN
7 53 (4.48%) VPN
8 50 (4.23%) Network Security
9 38 (3.21%) Wireless
10 31 (2.62%) SAN
11 28 (2.37%) Remote Desktop
12 23 (1.94%) VoIP
13 22 (1.86%) iSCSI
14 20 (1.69%) HTTP
14 20 (1.69%) Internet
14 20 (1.69%) MPLS
15 19 (1.61%) Cisco Nexus
16 18 (1.52%) Skype
17 16 (1.35%) Cisco ASA
17 16 (1.35%) IP Telephony
Database & Business Intelligence
1 62 (5.24%) SQL Server
2 21 (1.78%) Data Warehouse
3 16 (1.35%) SQL Server 2012
3 16 (1.35%) SQL Server Integration Services
4 15 (1.27%) SQL Server 2008
5 14 (1.18%) Big Data
5 14 (1.18%) Star Schema
6 12 (1.01%) SQL Server 2016
7 10 (0.85%) BusinessObjects
7 10 (0.85%) SQL Server Reporting Services
8 9 (0.76%) Hadoop
8 9 (0.76%) MySQL
8 9 (0.76%) Oracle Database
8 9 (0.76%) SQL Server 2014
9 7 (0.59%) MongoDB
10 6 (0.51%) DB2
10 6 (0.51%) QlikView
10 6 (0.51%) Relational Database
10 6 (0.51%) SQL Server 2005
11 5 (0.42%) Couchbase
Development Applications
1 30 (2.54%) JIRA
2 24 (2.03%) Jenkins
3 16 (1.35%) Git (software)
4 12 (1.01%) Maven
5 8 (0.68%) Eclipse
6 6 (0.51%) Selenium
7 5 (0.42%) Cucumber
7 5 (0.42%) Subversion
8 3 (0.25%) MSI
9 2 (0.17%) Oracle APEX
9 2 (0.17%) Oracle Forms
9 2 (0.17%) Team Foundation Server
10 1 (0.085%) Jasmine
10 1 (0.085%) JMeter
10 1 (0.085%) Karma Test Runner
10 1 (0.085%) LoadRunner
10 1 (0.085%) Protractor
10 1 (0.085%) Rational DOORS
10 1 (0.085%) Toad
10 1 (0.085%) Visual Studio
General
1 131 (11.07%) Telecoms
2 119 (10.06%) Finance
3 33 (2.79%) Retail
4 15 (1.27%) Banking
5 10 (0.85%) Manufacturing
6 9 (0.76%) Marketing
6 9 (0.76%) Pharmaceutical
7 8 (0.68%) Back Office
8 7 (0.59%) Billing
9 5 (0.42%) Aerospace
9 5 (0.42%) Legal
9 5 (0.42%) Publishing
10 4 (0.34%) Advertising
11 3 (0.25%) Automotive
12 2 (0.17%) Military
13 1 (0.085%) Retail Banking
13 1 (0.085%) Spanish Language
Job Titles
1 247 (20.88%) Analyst
2 116 (9.81%) Service Manager
3 92 (7.78%) Architect
4 84 (7.10%) Service Analyst
5 69 (5.83%) Service Desk Analyst
6 57 (4.82%) Project Manager
6 57 (4.82%) Support Engineer
7 56 (4.73%) Support Analyst
8 50 (4.23%) Delivery Manager
9 48 (4.06%) Transition Manager
10 47 (3.97%) 2nd Line Support
10 47 (3.97%) IT Manager
11 44 (3.72%) Services Delivery Manager
12 42 (3.55%) Desktop Support
13 36 (3.04%) Business Analyst
13 36 (3.04%) Network Engineer
14 33 (2.79%) Developer
14 33 (2.79%) Service Transition Manager
15 32 (2.70%) IT Support
16 31 (2.62%) IT Analyst
Libraries, Frameworks & Software Standards
1 38 (3.21%) Web Services
2 22 (1.86%) REST
3 19 (1.61%) SOAP
4 17 (1.44%) AngularJS
5 16 (1.35%) LDAP
6 13 (1.10%) HTML
6 13 (1.10%) J2EE
6 13 (1.10%) XML
7 11 (0.93%) .NET
7 11 (0.93%) CSS
7 11 (0.93%) RESTful
7 11 (0.93%) Spring
8 9 (0.76%) Middleware
9 8 (0.68%) Twitter Bootstrap
10 7 (0.59%) Apache CXF
10 7 (0.59%) Hibernate
10 7 (0.59%) IBM Integration Bus
10 7 (0.59%) Java EE
10 7 (0.59%) SAP Basis
10 7 (0.59%) WebSphere MQ
Miscellaneous
1 116 (9.81%) Analytical Skills
2 81 (6.85%) Management Information System
3 63 (5.33%) Data Centre
4 53 (4.48%) CMDB
5 28 (2.37%) Computer Science
6 26 (2.20%) Public Cloud
7 19 (1.61%) Virtual Team
8 18 (1.52%) Smartphone
9 16 (1.35%) iPad
9 16 (1.35%) User Experience
10 15 (1.27%) Blackberry
10 15 (1.27%) CESG
11 14 (1.18%) Clustering
11 14 (1.18%) Driving Licence
11 14 (1.18%) Replication
12 13 (1.10%) iPhone
12 13 (1.10%) Video Conferencing
13 12 (1.01%) Enterprise Software
14 11 (0.93%) Enterprise Cloud
15 9 (0.76%) Greenfield Project
Operating Systems
1 386 (32.63%) Windows
2 126 (10.65%) Linux
3 107 (9.04%) Windows Server
4 105 (8.88%) Windows 7
5 73 (6.17%) Windows 10
6 69 (5.83%) Windows Server 2012
7 58 (4.90%) Windows Server 2008
8 39 (3.30%) Windows Server 2003
9 29 (2.45%) Unix
10 28 (2.37%) Red Hat Enterprise Linux
11 23 (1.94%) Android
12 21 (1.78%) Windows XP
13 18 (1.52%) Apple iOS
14 15 (1.27%) Windows 8
15 14 (1.18%) Data ONTAP
16 12 (1.01%) Windows Vista
17 11 (0.93%) Solaris
18 8 (0.68%) CentOS
19 5 (0.42%) Mac OS X
20 4 (0.34%) Windows Phone
Processes & Methodologies
1 333 (28.15%) Service Management
2 172 (14.54%) Service Delivery
3 169 (14.29%) ITIL V3
4 160 (13.52%) Change Management
5 148 (12.51%) PRINCE2
6 135 (11.41%) Agile Software Development
7 131 (11.07%) Project Management
8 119 (10.06%) ITSM
8 119 (10.06%) Stakeholder Management
9 95 (8.03%) Incident Management
9 95 (8.03%) Service Design
10 73 (6.17%) Problem Management
11 67 (5.66%) Migration
12 66 (5.58%) Configuration Management
13 63 (5.33%) Continuous Improvement
14 52 (4.40%) DevOps
15 45 (3.80%) TOGAF
16 43 (3.63%) Collaborative Working
16 43 (3.63%) CRM
16 43 (3.63%) Release Management
Programming Languages
1 81 (6.85%) SQL
2 51 (4.31%) PowerShell
3 39 (3.30%) Java
4 30 (2.54%) JavaScript
4 30 (2.54%) Python
5 23 (1.94%) Ruby
6 14 (1.18%) Perl
7 12 (1.01%) Bash Shell
8 9 (0.76%) C
9 7 (0.59%) Shell Script
10 6 (0.51%) PHP
11 4 (0.34%) Apex Code
11 4 (0.34%) PL/SQL
12 3 (0.25%) C++
12 3 (0.25%) VBA
13 2 (0.17%) ABAP
13 2 (0.17%) JCL
13 2 (0.17%) Korn
14 1 (0.085%) C-shell
14 1 (0.085%) Tcl
Qualifications
1 219 (18.51%) Security Cleared
2 168 (14.20%) SC Cleared
3 115 (9.72%) Microsoft Certification
4 96 (8.11%) ITIL Certification
5 82 (6.93%) Degree
6 79 (6.68%) Cisco Certification
6 79 (6.68%) DV Cleared
7 72 (6.09%) ITIL Foundation Certificate
8 62 (5.24%) MCSE
9 47 (3.97%) CCNA
10 35 (2.96%) CCNP
11 31 (2.62%) MCSA
12 27 (2.28%) CISSP
13 26 (2.20%) PRINCE2 Certification
14 25 (2.11%) CCSP
14 25 (2.11%) PMI Certification
15 24 (2.03%) MCP
15 24 (2.03%) PMP
16 21 (1.78%) CISM
17 18 (1.52%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 136 (11.50%) SLA
2 49 (4.14%) ISO/IEC 27001
3 36 (3.04%) QA
4 28 (2.37%) ISO 9001
5 27 (2.28%) ISO/IEC 20000
6 23 (1.94%) COBIT
7 16 (1.35%) PCI DSS
8 14 (1.18%) Sarbanes-Oxley
9 12 (1.01%) PMO
10 11 (0.93%) ISO 22301
11 8 (0.68%) GDPR
12 5 (0.42%) GxP
12 5 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 4 (0.34%) Data Quality
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) Disclosure Scotland
15 2 (0.17%) ISO/IEC 19770
16 1 (0.085%) ISO 9000
16 1 (0.085%) PMBOK
System Software
1 264 (22.32%) Active Directory
2 72 (6.09%) VMware Infrastructure
3 44 (3.72%) Hyper-V
4 25 (2.11%) VMware ESXi
5 18 (1.52%) NFS
6 17 (1.44%) vSphere
7 15 (1.27%) Virtual Machines
8 14 (1.18%) BitLocker
9 13 (1.10%) Docker
9 13 (1.10%) XenApp
10 9 (0.76%) VMware Workstation
10 9 (0.76%) XenDesktop
11 4 (0.34%) Virtual Desktop
12 3 (0.25%) Microsoft App-V
12 3 (0.25%) vCloud
13 2 (0.17%) Apache Flume
13 2 (0.17%) Firmware
13 2 (0.17%) Oracle RAC
13 2 (0.17%) Samba
13 2 (0.17%) Veritas Cluster Server
Systems Management
1 96 (8.11%) SCCM
2 38 (3.21%) SCOM
3 30 (2.54%) Puppet
4 17 (1.44%) Ansible
4 17 (1.44%) NetBackup
5 16 (1.35%) Opscode Chef
6 15 (1.27%) OVSD
7 13 (1.10%) McAfee ePO
8 12 (1.01%) Netcool
9 10 (0.85%) Backup Exec
9 10 (0.85%) Nagios
10 8 (0.68%) AirWatch
11 7 (0.59%) Symantec Enterprise Vault
12 6 (0.51%) ArcSight ESM
12 6 (0.51%) Norton AntiVirus
13 5 (0.42%) Grafana
13 5 (0.42%) MOM
13 5 (0.42%) OpenNebula
13 5 (0.42%) OpenView Configuration Management
13 5 (0.42%) vRealize
Vendors
1 309 (26.12%) Microsoft
2 141 (11.92%) VMware
3 101 (8.54%) Cisco
4 87 (7.35%) Citrix
5 86 (7.27%) HP
6 68 (5.75%) Oracle
7 58 (4.90%) ServiceNow
8 54 (4.56%) SAP
9 47 (3.97%) NetApp
10 40 (3.38%) Remedy
11 36 (3.04%) IBM
12 32 (2.70%) CheckPoint
13 27 (2.28%) Juniper
14 25 (2.11%) Apple
15 24 (2.03%) Red Hat
15 24 (2.03%) Symantec
16 23 (1.94%) CA
16 23 (1.94%) SolarWinds
17 22 (1.86%) F5
17 22 (1.86%) McAfee