Period
to 16 October 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 26 19 15
Rank change year-on-year -7 -4 0
Contract jobs citing ITIL 1,096 1,217 1,443
As % of all contract IT jobs advertised in the South East 6.66% 7.48% 8.53%
As % of the Processes & Methodologies category 7.75% 8.88% 10.16%
Number of daily rates quoted 729 782 912
South East median daily rate £385 £388 £371
Median daily rate % change year-on-year -0.65% +4.59% +2.21%
10th Percentile £205 £163 £170
90th Percentile £538 £528 £525
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 46 71 94
South East median hourly rate £16.50 £15.00 £17.26
Median hourly rate % change year-on-year +10.00% -13.07% -1.40%
10th Percentile £11.85 £11.17 £11.74
90th Percentile £30.50 £29.75 £58.75
England median hourly rate £16.00 £15.50 £17.00
% change year-on-year +3.23% -8.82% +3.03%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,134 13,711 14,196
As % of all contract IT jobs advertised in the South East 85.91% 84.26% 83.88%
Number of daily rates quoted 8,511 8,166 8,638
South East median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% +3.23%
10th Percentile £275 £262 £250
90th Percentile £588 £575 £550
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 502 473 582
South East median hourly rate £27.00 £22.50 £22.50
Median hourly rate % change year-on-year +20.00% - -4.26%
10th Percentile £11.85 £11.28 £11.76
90th Percentile £51.23 £49.90 £50.00
England median hourly rate £21.00 £24.99 £22.50
% change year-on-year -15.97% +11.07% +3.52%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 16 October 2018.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 16 October 2018.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +1 527 £375 -3.23% 68
Buckinghamshire +12 283 £375 +6.69% 29
Hampshire -11 269 £408 +8.71% 59
Surrey -6 192 £380 -10.06% 38
Berkshire -19 188 £361 -8.54% 33
Oxfordshire -9 56 £399 -6.18% 6
West Sussex -30 51 £425 +10.75% 18
Kent 0 27 £406 +20.37% 12
East Sussex +2 17 £575 +109.09% 4
Middlesex +5 8 £450 -0.66%
Sussex +3 3 £500 +11.11%
ITIL
England

For the 6 months to 16 October 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 344 (31.39%) Service Management
2 326 (29.74%) Windows
3 285 (26.00%) Microsoft
4 278 (25.36%) Security Cleared
5 231 (21.08%) Active Directory
6 224 (20.44%) SC Cleared
7 215 (19.62%) ITIL V3
8 178 (16.24%) VMware
9 161 (14.69%) Finance
10 159 (14.51%) Change Management
11 145 (13.23%) Service Delivery
12 144 (13.14%) ITSM
13 139 (12.68%) Agile Software Development
14 134 (12.23%) Linux
15 133 (12.14%) Microsoft Office
16 121 (11.04%) Project Management
17 120 (10.95%) Analytical Skills
18 118 (10.77%) Office 365
19 117 (10.68%) SCCM
19 117 (10.68%) Problem-Solving
20 116 (10.58%) Windows Server
21 112 (10.22%) PRINCE2
22 107 (9.76%) Stakeholder Management
23 104 (9.49%) Cisco
23 104 (9.49%) VMware Infrastructure
24 100 (9.12%) Microsoft Certification
25 98 (8.94%) Oracle
26 97 (8.85%) ITIL Certification
26 97 (8.85%) ServiceNow
27 92 (8.39%) Telecoms

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (6.02%) SharePoint
2 60 (5.47%) MS Exchange
3 46 (4.20%) Skype for Business
4 34 (3.10%) Exchange Server 2010
5 30 (2.74%) IIS
6 23 (2.10%) SharePoint 2013
7 20 (1.82%) Exchange Server 2007
8 19 (1.73%) Apache
9 15 (1.37%) Blackberry Enterprise Server
10 12 (1.09%) Exchange Server 2013
11 10 (0.91%) JBoss
12 8 (0.73%) SharePoint 2010
13 7 (0.64%) CMS
13 7 (0.64%) Tomcat
14 6 (0.55%) IBM Notes
14 6 (0.55%) WebSphere
15 5 (0.46%) Exchange Server 2003
16 4 (0.36%) Apache Spark
16 4 (0.36%) Confluence
17 3 (0.27%) SAP Portal
Applications
1 133 (12.14%) Microsoft Office
2 41 (3.74%) Microsoft Excel
3 38 (3.47%) MS Visio
4 16 (1.46%) Microsoft Project
5 12 (1.09%) Microsoft PowerPoint
6 2 (0.18%) InfoPath
7 1 (0.091%) Spreadsheet
Business Applications
1 18 (1.64%) Remedy ITSM
2 17 (1.55%) Payment Gateway
3 10 (0.91%) Dynamics CRM
4 6 (0.55%) SAP IS-U
5 5 (0.46%) SAP Oil and Gas
6 3 (0.27%) Dynamics AX
6 3 (0.27%) Dynamics NAV
6 3 (0.27%) NetSuite
6 3 (0.27%) SAP ERP
6 3 (0.27%) SAP MM
7 2 (0.18%) SAP GTS
8 1 (0.091%) assyst
8 1 (0.091%) Oracle EBS R12
8 1 (0.091%) Oracle ERP
8 1 (0.091%) Oracle Financials
8 1 (0.091%) SAP CO
8 1 (0.091%) SAP CRM
8 1 (0.091%) SAP FI
8 1 (0.091%) SAP FI/CO
8 1 (0.091%) SAP HR
Cloud Services
1 118 (10.77%) Office 365
2 84 (7.66%) Microsoft Azure
3 63 (5.75%) Amazon AWS
4 34 (3.10%) IaaS
5 28 (2.55%) PaaS
6 22 (2.01%) Azure Active Directory
7 17 (1.55%) Cloud Computing
8 10 (0.91%) SaaS
9 8 (0.73%) OneDrive
9 8 (0.73%) Yammer
10 6 (0.55%) Dynamics 365
10 6 (0.55%) iPaaS
11 5 (0.46%) GitHub
12 4 (0.36%) Google Cloud Platform
13 2 (0.18%) IBM Blueworks
13 2 (0.18%) Virtual Private Cloud
14 1 (0.091%) Azure Machine Learning
14 1 (0.091%) Datadog
14 1 (0.091%) Mimecast
14 1 (0.091%) SuccessFactors
Communications & Networking
1 86 (7.85%) LAN
2 85 (7.76%) WAN
3 74 (6.75%) Firewall
4 62 (5.66%) DNS
4 62 (5.66%) TCP/IP
5 50 (4.56%) VPN
6 48 (4.38%) DHCP
7 47 (4.29%) SAN
8 44 (4.01%) iSCSI
9 37 (3.38%) VoIP
10 31 (2.83%) Internet
11 27 (2.46%) Wireless
12 26 (2.37%) Skype
13 24 (2.19%) Network Security
14 20 (1.82%) Wi-Fi
15 19 (1.73%) Cisco ASA
16 17 (1.55%) BGP
17 16 (1.46%) Broadband
18 15 (1.37%) NetScaler
19 13 (1.19%) OSPF
Database & Business Intelligence
1 56 (5.11%) SQL Server
2 32 (2.92%) Oracle Database
3 16 (1.46%) Oracle Database 11g
3 16 (1.46%) Oracle Database 12c
4 11 (1.00%) MySQL
4 11 (1.00%) Oracle Exadata
4 11 (1.00%) Power BI
5 9 (0.82%) Big Data
6 7 (0.64%) SQL Server Integration Services
7 6 (0.55%) Hadoop
7 6 (0.55%) Oracle Reports
7 6 (0.55%) PostgreSQL
7 6 (0.55%) Relational Database
7 6 (0.55%) SQL Server 2012
8 5 (0.46%) Amazon RDS
8 5 (0.46%) MongoDB
9 4 (0.36%) BusinessObjects
9 4 (0.36%) Data Warehouse
9 4 (0.36%) SQL Server 2008
9 4 (0.36%) SQL Server Reporting Services
Development Applications
1 22 (2.01%) Jenkins
2 20 (1.82%) Git (software)
3 13 (1.19%) JIRA
4 11 (1.00%) Visual Studio
5 9 (0.82%) SonarQube
6 5 (0.46%) MSI
6 5 (0.46%) Selenium
6 5 (0.46%) Visual Studio Team System
7 3 (0.27%) Atlassian Bamboo
7 3 (0.27%) WebStorm
8 2 (0.18%) GitLab
8 2 (0.18%) Subversion
8 2 (0.18%) Team Foundation Server
9 1 (0.091%) AdminStudio
9 1 (0.091%) GCC
9 1 (0.091%) Metasploit
9 1 (0.091%) Rational DOORS
9 1 (0.091%) Sonatype Nexus
9 1 (0.091%) Wise Package Studio
General
1 161 (14.69%) Finance
2 92 (8.39%) Telecoms
3 42 (3.83%) Retail
4 22 (2.01%) Legal
5 14 (1.28%) Banking
5 14 (1.28%) Billing
6 11 (1.00%) Advertising
7 9 (0.82%) Automotive
8 8 (0.73%) Manufacturing
8 8 (0.73%) Publishing
9 7 (0.64%) Back Office
9 7 (0.64%) Pharmaceutical
10 5 (0.46%) Aerospace
10 5 (0.46%) Front Office
10 5 (0.46%) German Language
10 5 (0.46%) Marketing
11 4 (0.36%) Law
12 2 (0.18%) Electronics
12 2 (0.18%) Games
12 2 (0.18%) Spanish Language
Job Titles
1 230 (20.99%) Analyst
2 116 (10.58%) Service Manager
3 71 (6.48%) Architect
4 66 (6.02%) Service Analyst
5 61 (5.57%) Project Manager
6 52 (4.74%) Support Engineer
7 48 (4.38%) Transition Manager
8 45 (4.11%) Infrastructure Engineer
9 43 (3.92%) IT Manager
9 43 (3.92%) Service Desk Analyst
10 42 (3.83%) Service Transition Manager
11 39 (3.56%) Delivery Manager
12 35 (3.19%) Consultant
12 35 (3.19%) Services Delivery Manager
13 33 (3.01%) Desktop Support
13 33 (3.01%) Developer
13 33 (3.01%) Incident Manager
13 33 (3.01%) Support Analyst
14 32 (2.92%) Business Analyst
15 31 (2.83%) Administrator
Libraries, Frameworks & Software Standards
1 41 (3.74%) Web Services
2 17 (1.55%) XML
3 16 (1.46%) .NET
4 14 (1.28%) HTML
5 13 (1.19%) LDAP
6 10 (0.91%) SOAP
7 9 (0.82%) AngularJS
7 9 (0.82%) ASP.NET
7 9 (0.82%) Middleware
7 9 (0.82%) REST
8 7 (0.64%) jQuery
8 7 (0.64%) Oracle GoldenGate
9 6 (0.55%) CSS
9 6 (0.55%) Twitter Bootstrap
10 5 (0.46%) JDBC
10 5 (0.46%) RESTful
11 4 (0.36%) ASP.NET Web API
11 4 (0.36%) J2EE
11 4 (0.36%) Spring
11 4 (0.36%) WebSphere MQ
Miscellaneous
1 120 (10.95%) Analytical Skills
2 81 (7.39%) Data Centre
3 70 (6.39%) Management Information System
4 51 (4.65%) Self-Motivation
5 43 (3.92%) CMDB
6 37 (3.38%) Computer Science
7 25 (2.28%) Virtual Team
8 19 (1.73%) Video Conferencing
9 18 (1.64%) Driving Licence
10 17 (1.55%) Fat Client
10 17 (1.55%) Thin Client
11 14 (1.28%) Clustering
12 12 (1.09%) Taxonomies
13 11 (1.00%) iPhone
13 11 (1.00%) Mobile App
13 11 (1.00%) PMI
14 10 (0.91%) Digital TV
14 10 (0.91%) PKI
14 10 (0.91%) Public Cloud
14 10 (0.91%) User Experience
Operating Systems
1 326 (29.74%) Windows
2 134 (12.23%) Linux
3 116 (10.58%) Windows Server
4 85 (7.76%) Windows 7
5 67 (6.11%) Windows 10
6 56 (5.11%) Unix
6 56 (5.11%) Windows Server 2008
7 54 (4.93%) Windows Server 2012
8 32 (2.92%) Red Hat Enterprise Linux
9 25 (2.28%) Windows Server 2003
10 20 (1.82%) Solaris
11 16 (1.46%) Data ONTAP
12 15 (1.37%) CentOS
13 13 (1.19%) SUSE
14 12 (1.09%) AIX
15 11 (1.00%) Android
15 11 (1.00%) Apple iOS
16 8 (0.73%) Mac OS X
16 8 (0.73%) Ubuntu
17 7 (0.64%) Windows XP
Processes & Methodologies
1 344 (31.39%) Service Management
2 215 (19.62%) ITIL V3
3 159 (14.51%) Change Management
4 145 (13.23%) Service Delivery
5 144 (13.14%) ITSM
6 139 (12.68%) Agile Software Development
7 121 (11.04%) Project Management
8 117 (10.68%) Problem-Solving
9 112 (10.22%) PRINCE2
10 107 (9.76%) Stakeholder Management
11 89 (8.12%) Configuration Management
12 88 (8.03%) Problem Management
13 68 (6.20%) Incident Management
14 64 (5.84%) Disaster Recovery
15 61 (5.57%) DevOps
16 53 (4.84%) Service Design
17 52 (4.74%) Scrum
18 51 (4.65%) Change Control
18 51 (4.65%) Infrastructure Engineering
19 47 (4.29%) Workflow
Programming Languages
1 80 (7.30%) PowerShell
2 69 (6.30%) SQL
3 50 (4.56%) Java
4 27 (2.46%) JavaScript
5 21 (1.92%) C#
6 17 (1.55%) Python
7 16 (1.46%) Perl
8 12 (1.09%) Bash Shell
9 11 (1.00%) Ruby
10 8 (0.73%) ABAP
10 8 (0.73%) C
10 8 (0.73%) Shell Script
11 7 (0.64%) PL/SQL
12 6 (0.55%) C++
13 5 (0.46%) Korn
14 4 (0.36%) AWK
14 4 (0.36%) Bourne shell
14 4 (0.36%) PHP
14 4 (0.36%) VBScript
15 3 (0.27%) LotusScript
Qualifications
1 278 (25.36%) Security Cleared
2 224 (20.44%) SC Cleared
3 100 (9.12%) Microsoft Certification
4 97 (8.85%) ITIL Certification
5 91 (8.30%) DV Cleared
6 88 (8.03%) Degree
7 60 (5.47%) Cisco Certification
8 52 (4.74%) MCSE
9 41 (3.74%) CCNP
10 32 (2.92%) MCSA
11 28 (2.55%) CCNA
11 28 (2.55%) PMP
12 27 (2.46%) VMware Certified Professional (VCP)
13 25 (2.28%) ITIL Foundation Certificate
14 21 (1.92%) PMI Certification
15 20 (1.82%) CISSP
16 19 (1.73%) CISM
16 19 (1.73%) Citrix Certification
17 17 (1.55%) MCITP
18 16 (1.46%) ISEB
Quality Assurance & Compliance
1 87 (7.94%) SLA
2 36 (3.28%) QA
3 32 (2.92%) PMO
3 32 (2.92%) Sarbanes-Oxley
4 27 (2.46%) GDPR
5 19 (1.73%) ISO/IEC 27001
6 18 (1.64%) COBIT
7 13 (1.19%) ISO/IEC 20000
8 11 (1.00%) ISO 9001
8 11 (1.00%) PCI DSS
9 10 (0.91%) ISO 22301
10 9 (0.82%) ISAE 3402
10 9 (0.82%) ISO 31000
10 9 (0.82%) ISO/IEC 27005
11 8 (0.73%) ISO/IEC 19770
12 4 (0.36%) Data Quality
12 4 (0.36%) GxP
13 3 (0.27%) Government Security Classifications
14 2 (0.18%) GPG13
14 2 (0.18%) PMBOK
System Software
1 231 (21.08%) Active Directory
2 104 (9.49%) VMware Infrastructure
3 48 (4.38%) NFS
4 45 (4.11%) Hyper-V
5 32 (2.92%) VMware ESXi
6 25 (2.28%) Virtual Machines
6 25 (2.28%) vSphere
7 22 (2.01%) XenApp
7 22 (2.01%) XenDesktop
8 16 (1.46%) Microsoft App-V
8 16 (1.46%) Oracle RAC
9 14 (1.28%) Virtual Desktop
10 13 (1.19%) Firmware
10 13 (1.19%) XenServer
11 10 (0.91%) DFS Replication
12 9 (0.82%) vCloud
13 8 (0.73%) VMware Workstation
14 6 (0.55%) ISA Server
15 4 (0.36%) Docker
15 4 (0.36%) Veritas Cluster Server
Systems Management
1 117 (10.68%) SCCM
2 42 (3.83%) Puppet
3 28 (2.55%) Opscode Chef
4 26 (2.37%) Ansible
5 18 (1.64%) WSUS
6 15 (1.37%) Microsoft Intune
7 13 (1.19%) NetBackup
7 13 (1.19%) OVSD
8 10 (0.91%) Data Guard
8 10 (0.91%) Forefront Identity Manager
8 10 (0.91%) vRealize
9 9 (0.82%) Nessus
9 9 (0.82%) Trend Micro Deep Security
10 8 (0.73%) AirWatch
10 8 (0.73%) Nagios
10 8 (0.73%) Terraform
11 7 (0.64%) Oracle RMAN
12 6 (0.55%) Foglight
12 6 (0.55%) Oracle ZFS
12 6 (0.55%) SCOM
Vendors
1 285 (26.00%) Microsoft
2 178 (16.24%) VMware
3 104 (9.49%) Cisco
4 98 (8.94%) Oracle
5 97 (8.85%) ServiceNow
6 90 (8.21%) Citrix
7 75 (6.84%) HP
8 68 (6.20%) SAP
9 51 (4.65%) Remedy
10 44 (4.01%) NetApp
11 39 (3.56%) Red Hat
12 34 (3.10%) McAfee
13 27 (2.46%) IBM
14 25 (2.28%) CA
14 25 (2.28%) F5
15 24 (2.19%) Apple
15 24 (2.19%) BMC
16 22 (2.01%) EMC
17 21 (1.92%) Juniper
18 17 (1.55%) Splunk