Period
to 14 December 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 33 23 17
Rank change year-on-year -10 -6 -2
Contract jobs citing ITIL 1,046 1,206 1,291
As % of all contract IT jobs advertised in the South East 6.19% 7.17% 7.92%
As % of the Processes & Methodologies category 7.13% 8.50% 9.43%
Number of daily rates quoted 666 794 804
South East median daily rate £375 £385 £375
Median daily rate % change year-on-year -2.53% +2.60% +2.74%
10th Percentile £200 £148 £185
90th Percentile £538 £525 £542
England median daily rate £400 £388 £388
% change year-on-year +3.23% - +3.33%
Number of hourly rates quoted 51 58 75
South East median hourly rate £17.00 £15.00 £15.36
Median hourly rate % change year-on-year +13.33% -2.31% -6.31%
10th Percentile £11.85 £11.52 £10.77
90th Percentile £27.50 £39.75 £56.75
England median hourly rate £17.41 £15.00 £16.00
% change year-on-year +16.07% -6.25% -1.23%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,662 14,192 13,688
As % of all contract IT jobs advertised in the South East 86.78% 84.40% 83.95%
Number of daily rates quoted 8,825 8,534 8,201
South East median daily rate £440 £425 £401
Median daily rate % change year-on-year +3.53% +6.12% +1.39%
10th Percentile £279 £263 £250
90th Percentile £588 £575 £564
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 480 463 575
South East median hourly rate £25.00 £23.14 £23.75
Median hourly rate % change year-on-year +8.04% -2.57% -5.00%
10th Percentile £11.78 £11.25 £11.25
90th Percentile £51.15 £50.25 £50.00
England median hourly rate £22.22 £25.00 £22.92
% change year-on-year -11.14% +9.06% +4.19%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 14 December 2018.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 14 December 2018.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -4 483 £375 - 90
Hampshire -9 291 £383 +2.00% 52
Buckinghamshire +8 234 £385 +10.00% 35
Berkshire -22 201 £360 -7.10% 48
Surrey -13 158 £375 -11.76% 39
West Sussex -29 54 £400 +3.90% 7
Oxfordshire +9 48 £406 +1.56% 7
East Sussex +1 28 £400 +45.45% 1
Kent +5 22 £400 +25.00% 12
Middlesex +10 9 £450 +7.02%
ITIL
England

For the 6 months to 14 December 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 351 (33.56%) Windows
2 321 (30.69%) Service Management
3 294 (28.11%) Microsoft
4 265 (25.33%) Security Cleared
5 249 (23.80%) Active Directory
6 216 (20.65%) SC Cleared
7 191 (18.26%) ITIL V3
8 163 (15.58%) VMware
9 146 (13.96%) Linux
10 138 (13.19%) Office 365
11 134 (12.81%) Service Delivery
12 130 (12.43%) Agile Software Development
12 130 (12.43%) Microsoft Office
13 128 (12.24%) Change Management
14 126 (12.05%) Cisco
15 123 (11.76%) Finance
16 121 (11.57%) ITSM
17 118 (11.28%) Windows Server
18 114 (10.90%) SCCM
19 110 (10.52%) ITIL Certification
20 108 (10.33%) Microsoft Certification
21 107 (10.23%) Problem-Solving
22 102 (9.75%) LAN
23 100 (9.56%) PRINCE2
23 100 (9.56%) Telecoms
23 100 (9.56%) Microsoft Azure
24 99 (9.46%) Project Management
24 99 (9.46%) Analytical Skills
25 98 (9.37%) WAN
26 95 (9.08%) Stakeholder Management

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (7.07%) MS Exchange
2 55 (5.26%) SharePoint
3 47 (4.49%) Skype for Business
4 38 (3.63%) Exchange Server 2010
5 31 (2.96%) IIS
6 30 (2.87%) Exchange Server 2007
7 27 (2.58%) Apache
8 25 (2.39%) SharePoint 2013
9 19 (1.82%) Blackberry Enterprise Server
10 13 (1.24%) Exchange Server 2003
10 13 (1.24%) Exchange Server 2013
11 11 (1.05%) JBoss
12 9 (0.86%) Confluence
13 8 (0.76%) SharePoint 2010
14 6 (0.57%) IBM Notes
14 6 (0.57%) OpenStack
15 5 (0.48%) CMS
15 5 (0.48%) SAP Portal
15 5 (0.48%) Tomcat
15 5 (0.48%) WebSphere
Applications
1 130 (12.43%) Microsoft Office
2 35 (3.35%) Microsoft Excel
3 27 (2.58%) MS Visio
4 18 (1.72%) Microsoft Project
5 16 (1.53%) Microsoft PowerPoint
6 2 (0.19%) InfoPath
7 1 (0.096%) AutoCAD
7 1 (0.096%) Spreadsheet
Business Applications
1 34 (3.25%) Remedy ITSM
2 18 (1.72%) Payment Gateway
3 13 (1.24%) Dynamics CRM
4 6 (0.57%) SAP IS-U
5 4 (0.38%) Dynamics AX
5 4 (0.38%) Salesforce.com CRM
6 3 (0.29%) NetSuite
7 2 (0.19%) SAP GTS
8 1 (0.096%) Dynamics NAV
8 1 (0.096%) Oracle EBS R12
8 1 (0.096%) Oracle ERP
8 1 (0.096%) Oracle Financials
8 1 (0.096%) SAP CRM
8 1 (0.096%) SAP HR
8 1 (0.096%) SAP Oil and Gas
8 1 (0.096%) Unica
8 1 (0.096%) Workday HCM
Cloud Services
1 138 (13.19%) Office 365
2 100 (9.56%) Microsoft Azure
3 57 (5.45%) Amazon AWS
4 37 (3.54%) IaaS
5 32 (3.06%) Azure Active Directory
6 27 (2.58%) Cloud Computing
6 27 (2.58%) PaaS
7 11 (1.05%) Dynamics 365
8 10 (0.96%) OneDrive
9 9 (0.86%) GitHub
9 9 (0.86%) SaaS
10 8 (0.76%) Google Cloud Platform
11 6 (0.57%) Yammer
12 3 (0.29%) Virtual Private Cloud
13 1 (0.096%) Azure Machine Learning
13 1 (0.096%) Datadog
13 1 (0.096%) IBM Blueworks
13 1 (0.096%) iPaaS
Communications & Networking
1 102 (9.75%) LAN
2 98 (9.37%) WAN
3 88 (8.41%) Firewall
4 76 (7.27%) TCP/IP
5 64 (6.12%) DNS
6 56 (5.35%) VPN
7 52 (4.97%) DHCP
8 50 (4.78%) iSCSI
9 45 (4.30%) SAN
10 42 (4.02%) VoIP
11 38 (3.63%) Internet
12 36 (3.44%) Wireless
13 32 (3.06%) Network Security
14 29 (2.77%) Skype
15 23 (2.20%) NetScaler
15 23 (2.20%) Wi-Fi
16 22 (2.10%) BGP
17 19 (1.82%) VLAN
18 17 (1.63%) Cisco ASA
18 17 (1.63%) MPLS
Database & Business Intelligence
1 47 (4.49%) SQL Server
2 32 (3.06%) Oracle Database
3 16 (1.53%) Oracle Database 11g
3 16 (1.53%) Oracle Database 12c
4 12 (1.15%) Oracle Exadata
5 10 (0.96%) Amazon RDS
5 10 (0.96%) PostgreSQL
5 10 (0.96%) SQL Server 2008
6 9 (0.86%) MySQL
7 8 (0.76%) Power BI
7 8 (0.76%) SQL Server 2012
8 7 (0.67%) MongoDB
8 7 (0.67%) Relational Database
9 6 (0.57%) MariaDB
9 6 (0.57%) SQL Server 2016
10 5 (0.48%) Big Data
10 5 (0.48%) Oracle Reports
11 4 (0.38%) DB2
11 4 (0.38%) SQL Server Integration Services
12 3 (0.29%) Oracle ODI
Development Applications
1 25 (2.39%) Git (software)
1 25 (2.39%) Jenkins
2 23 (2.20%) JIRA
3 14 (1.34%) Visual Studio
4 10 (0.96%) Selenium
5 8 (0.76%) SonarQube
6 7 (0.67%) MSI
7 6 (0.57%) Subversion
8 5 (0.48%) Visual Studio Team System
9 4 (0.38%) GitLab
10 3 (0.29%) Atlassian Bamboo
11 2 (0.19%) Team Foundation Server
12 1 (0.096%) AdminStudio
12 1 (0.096%) Rational DOORS
12 1 (0.096%) Sonatype Nexus
12 1 (0.096%) TestPartner
12 1 (0.096%) Wise Package Studio
General
1 123 (11.76%) Finance
2 100 (9.56%) Telecoms
3 39 (3.73%) Retail
4 17 (1.63%) Legal
5 15 (1.43%) Billing
6 11 (1.05%) Back Office
6 11 (1.05%) Banking
7 9 (0.86%) Publishing
8 7 (0.67%) Automotive
9 5 (0.48%) Advertising
9 5 (0.48%) Front Office
10 4 (0.38%) Mandarin Language
10 4 (0.38%) Manufacturing
11 3 (0.29%) Pharmaceutical
12 2 (0.19%) Aerospace
12 2 (0.19%) Electronics
12 2 (0.19%) Games
12 2 (0.19%) German Language
13 1 (0.096%) Portuguese Language
13 1 (0.096%) Russian Language
Job Titles
1 210 (20.08%) Analyst
2 84 (8.03%) Service Manager
3 73 (6.98%) Architect
4 68 (6.50%) Service Analyst
5 60 (5.74%) Support Engineer
6 51 (4.88%) Infrastructure Engineer
7 50 (4.78%) Project Manager
7 50 (4.78%) Service Desk Analyst
8 43 (4.11%) Transition Manager
9 40 (3.82%) Service Transition Manager
10 35 (3.35%) Incident Manager
10 35 (3.35%) Network Engineer
11 34 (3.25%) Desktop Support
12 32 (3.06%) Consultant
12 32 (3.06%) Support Analyst
13 31 (2.96%) IT Manager
14 28 (2.68%) Business Analyst
15 27 (2.58%) 2nd Line Support
16 25 (2.39%) Services Delivery Manager
17 24 (2.29%) Delivery Manager
Libraries, Frameworks & Software Standards
1 34 (3.25%) Web Services
2 15 (1.43%) .NET
3 12 (1.15%) HTML
3 12 (1.15%) Middleware
4 10 (0.96%) LDAP
5 7 (0.67%) Oracle GoldenGate
5 7 (0.67%) RESTful
5 7 (0.67%) SOAP
5 7 (0.67%) XML
6 6 (0.57%) ASP.NET
6 6 (0.57%) CSS
7 5 (0.48%) SAP PI
8 4 (0.38%) jQuery
8 4 (0.38%) Node.js
9 3 (0.29%) Elastic Stack
9 3 (0.29%) JDBC
9 3 (0.29%) ODBC
9 3 (0.29%) SAP Basis
9 3 (0.29%) Twitter Bootstrap
10 2 (0.19%) SAPUI5
Miscellaneous
1 99 (9.46%) Analytical Skills
2 68 (6.50%) Data Centre
3 64 (6.12%) Management Information System
4 61 (5.83%) Self-Motivation
5 31 (2.96%) CMDB
6 21 (2.01%) Fat Client
6 21 (2.01%) Thin Client
7 19 (1.82%) Video Conferencing
8 18 (1.72%) Driving Licence
8 18 (1.72%) Mobile App
9 16 (1.53%) Clustering
10 15 (1.43%) Public Cloud
11 14 (1.34%) Virtual Team
12 13 (1.24%) User Experience
13 12 (1.15%) iPhone
14 11 (1.05%) Client/Server
14 11 (1.05%) PKI
15 9 (0.86%) Enterprise Software
15 9 (0.86%) Replication
16 8 (0.76%) Taxonomies
Operating Systems
1 351 (33.56%) Windows
2 146 (13.96%) Linux
3 118 (11.28%) Windows Server
4 86 (8.22%) Windows 10
5 82 (7.84%) Windows 7
6 68 (6.50%) Windows Server 2008
7 53 (5.07%) Windows Server 2012
8 43 (4.11%) Unix
9 42 (4.02%) Red Hat Enterprise Linux
10 29 (2.77%) Windows Server 2003
11 19 (1.82%) Android
12 18 (1.72%) Solaris
13 15 (1.43%) Mac OS X
14 12 (1.15%) AIX
14 12 (1.15%) CentOS
14 12 (1.15%) Data ONTAP
15 11 (1.05%) SUSE
16 10 (0.96%) Apple iOS
16 10 (0.96%) Ubuntu
17 8 (0.76%) Windows XP
Processes & Methodologies
1 321 (30.69%) Service Management
2 191 (18.26%) ITIL V3
3 134 (12.81%) Service Delivery
4 130 (12.43%) Agile Software Development
5 128 (12.24%) Change Management
6 121 (11.57%) ITSM
7 107 (10.23%) Problem-Solving
8 100 (9.56%) PRINCE2
9 99 (9.46%) Project Management
10 95 (9.08%) Stakeholder Management
11 85 (8.13%) Configuration Management
11 85 (8.13%) Incident Management
12 82 (7.84%) Problem Management
13 67 (6.41%) Disaster Recovery
14 60 (5.74%) Infrastructure Engineering
15 57 (5.45%) DevOps
16 51 (4.88%) CRM
16 51 (4.88%) Migration
16 51 (4.88%) Scrum
17 49 (4.68%) Service Design
Programming Languages
1 89 (8.51%) PowerShell
2 81 (7.74%) SQL
3 50 (4.78%) Java
4 23 (2.20%) C#
5 22 (2.10%) Python
6 21 (2.01%) JavaScript
7 16 (1.53%) Bash Shell
8 14 (1.34%) Perl
9 11 (1.05%) C
10 10 (0.96%) Ruby
11 7 (0.67%) C++
12 6 (0.57%) ABAP
12 6 (0.57%) PL/SQL
12 6 (0.57%) Shell Script
12 6 (0.57%) VBScript
13 5 (0.48%) PHP
13 5 (0.48%) T-SQL
14 3 (0.29%) LotusScript
14 3 (0.29%) VB
15 2 (0.19%) Korn
Qualifications
1 265 (25.33%) Security Cleared
2 216 (20.65%) SC Cleared
3 110 (10.52%) ITIL Certification
4 108 (10.33%) Microsoft Certification
5 84 (8.03%) Degree
6 75 (7.17%) Cisco Certification
7 73 (6.98%) DV Cleared
8 58 (5.54%) MCSE
9 44 (4.21%) ITIL Foundation Certificate
10 43 (4.11%) CCNP
11 36 (3.44%) CCNA
12 30 (2.87%) MCSA
12 30 (2.87%) VMware Certified Professional (VCP)
13 20 (1.91%) MCITP
14 19 (1.82%) PRINCE2 Certification
15 17 (1.63%) ISEB
16 16 (1.53%) MCP
17 15 (1.43%) Citrix Certification
18 14 (1.34%) CISSP
19 13 (1.24%) PMP
Quality Assurance & Compliance
1 88 (8.41%) SLA
2 32 (3.06%) PMO
2 32 (3.06%) QA
3 21 (2.01%) Sarbanes-Oxley
4 20 (1.91%) GDPR
4 20 (1.91%) ISO/IEC 27001
5 14 (1.34%) COBIT
6 12 (1.15%) Data Quality
7 11 (1.05%) ISO 22301
7 11 (1.05%) ISO 9001
8 9 (0.86%) ISO/IEC 20000
8 9 (0.86%) PCI DSS
9 8 (0.76%) ISAE 3402
9 8 (0.76%) ISO 31000
9 8 (0.76%) ISO/IEC 27005
10 3 (0.29%) Government Security Classifications
11 2 (0.19%) GPG13
11 2 (0.19%) PMBOK
12 1 (0.096%) COSO
12 1 (0.096%) P3O
System Software
1 249 (23.80%) Active Directory
2 91 (8.70%) VMware Infrastructure
3 51 (4.88%) NFS
4 43 (4.11%) Hyper-V
5 31 (2.96%) vSphere
6 30 (2.87%) VMware ESXi
7 22 (2.10%) XenApp
7 22 (2.10%) XenDesktop
8 21 (2.01%) Virtual Machines
9 18 (1.72%) Microsoft App-V
9 18 (1.72%) Oracle RAC
10 15 (1.43%) Firmware
11 11 (1.05%) Virtual Desktop
12 10 (0.96%) ISA Server
12 10 (0.96%) vCloud
12 10 (0.96%) VMware Workstation
12 10 (0.96%) XenServer
13 8 (0.76%) Terminal Server
14 6 (0.57%) DFS Replication
14 6 (0.57%) Docker
Systems Management
1 114 (10.90%) SCCM
2 47 (4.49%) Puppet
3 39 (3.73%) Ansible
4 34 (3.25%) Opscode Chef
5 17 (1.63%) OVSD
6 16 (1.53%) Microsoft Intune
7 14 (1.34%) Forefront Identity Manager
7 14 (1.34%) SCOM
7 14 (1.34%) WSUS
8 11 (1.05%) Data Guard
8 11 (1.05%) Nessus
8 11 (1.05%) Terraform
8 11 (1.05%) vRealize
9 10 (0.96%) AirWatch
9 10 (0.96%) Nagios
10 9 (0.86%) Kubernetes
11 8 (0.76%) Oracle RMAN
11 8 (0.76%) Trend Micro Deep Security
12 7 (0.67%) Microsoft Clustering
13 6 (0.57%) NetBackup
Vendors
1 294 (28.11%) Microsoft
2 163 (15.58%) VMware
3 126 (12.05%) Cisco
4 90 (8.60%) Oracle
5 89 (8.51%) Citrix
6 84 (8.03%) HP
7 62 (5.93%) ServiceNow
8 61 (5.83%) Remedy
9 55 (5.26%) SAP
10 50 (4.78%) Red Hat
11 43 (4.11%) BMC
11 43 (4.11%) NetApp
12 31 (2.96%) McAfee
13 30 (2.87%) Apple
14 27 (2.58%) CA
15 24 (2.29%) IBM
16 23 (2.20%) Dell
16 23 (2.20%) EMC
17 22 (2.10%) F5
18 19 (1.82%) Palo Alto