Period
to 17 October 2019

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
17 Oct 2019
Same period 2018 Same period 2017
Rank 20 26 19
Rank change year-on-year +6 -7 -4
Contract jobs citing ITIL 1,052 1,095 1,224
As % of all contract IT jobs advertised in the South East 7.59% 6.65% 7.53%
As % of the Processes & Methodologies category 8.77% 7.68% 8.88%
Number of daily rates quoted 632 727 787
South East median daily rate £400 £383 £385
Median daily rate % change year-on-year +4.58% -0.65% +2.67%
10th Percentile £153 £205 £163
90th Percentile £555 £538 £528
England median daily rate £410 £400 £400
% change year-on-year +2.50% - +6.67%
Number of hourly rates quoted 62 45 71
South East median hourly rate £22.93 £16.00 £15.00
Median hourly rate % change year-on-year +43.31% +6.67% -12.08%
10th Percentile £13.28 £11.85 £11.17
90th Percentile £87.28 £31.40 £29.75
England median hourly rate £19.00 £16.00 £15.50
% change year-on-year +18.75% +3.23% -8.82%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 11,990 14,260 13,780
As % of all contract IT jobs advertised in the South East 86.52% 86.57% 84.74%
Number of daily rates quoted 7,095 8,577 8,211
South East median daily rate £450 £434 £425
Median daily rate % change year-on-year +3.81% +2.00% +6.25%
10th Percentile £269 £275 £260
90th Percentile £606 £588 £575
England median daily rate £475 £470 £450
% change year-on-year +1.06% +4.44% +5.88%
Number of hourly rates quoted 482 505 471
South East median hourly rate £31.50 £27.00 £22.50
Median hourly rate % change year-on-year +16.67% +20.00% -
10th Percentile £13.05 £11.85 £11.25
90th Percentile £72.38 £51.15 £49.50
England median hourly rate £24.35 £21.00 £24.72
% change year-on-year +15.98% -15.05% +9.84%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 October 2019.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 October 2019.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 17 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley 0 475 £400 +8.11% 104
Hampshire +8 309 £403 -1.26% 76
Berkshire +21 291 £405 +12.50% 63
Buckinghamshire -3 144 £400 +6.67% 34
Surrey +6 133 £400 +5.26% 40
West Sussex +35 76 £400 -3.03% 28
Oxfordshire +17 40 £159 -60.19% 7
East Sussex +10 23 £300 -47.83% 14
Kent -5 14 £433 +6.46% 23
Middlesex +6 5 £238 -47.22% 2
Sussex -1 5 - -
Home Counties - 2 - -
ITIL
England

For the 6 months to 17 October 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 302 (28.71%) Windows
2 271 (25.76%) Microsoft
3 268 (25.48%) Service Management
4 182 (17.30%) Agile Software Development
5 171 (16.25%) Security Cleared
6 162 (15.40%) Active Directory
7 159 (15.11%) Service Delivery
8 151 (14.35%) Telecoms
9 137 (13.02%) VMware
10 136 (12.93%) Degree
11 134 (12.74%) Change Management
12 132 (12.55%) Office 365
13 126 (11.98%) PRINCE2
14 121 (11.50%) SLA
14 121 (11.50%) ITSM
15 120 (11.41%) Finance
15 120 (11.41%) SC Cleared
16 114 (10.84%) Stakeholder Management
17 108 (10.27%) Project Management
18 107 (10.17%) ITIL Certification
19 105 (9.98%) SQL
19 105 (9.98%) Microsoft Office
19 105 (9.98%) Azure
20 104 (9.89%) Linux
21 103 (9.79%) Problem Management
22 102 (9.70%) ITIL V3
23 100 (9.51%) Windows 10
24 99 (9.41%) Windows Server
24 99 (9.41%) Cisco
25 91 (8.65%) Analytical Skills

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (5.32%) SharePoint
2 50 (4.75%) MS Exchange
3 36 (3.42%) Skype for Business
4 24 (2.28%) IIS
5 21 (2.00%) Confluence
6 13 (1.24%) Exchange Server 2013
7 12 (1.14%) Exchange Server 2010
8 10 (0.95%) Apache
9 7 (0.67%) Tomcat
10 6 (0.57%) CMS
10 6 (0.57%) IBM Notes
10 6 (0.57%) SharePoint 2010
10 6 (0.57%) SharePoint 2013
11 4 (0.38%) Exchange Server 2003
11 4 (0.38%) Exchange Server 2007
11 4 (0.38%) JBoss
11 4 (0.38%) OpenStack
12 3 (0.29%) BizTalk Server
12 3 (0.29%) WebSphere
13 2 (0.19%) nginx
Applications
1 105 (9.98%) Microsoft Office
2 36 (3.42%) Microsoft Excel
3 21 (2.00%) MS Visio
4 20 (1.90%) Microsoft Project
5 18 (1.71%) Microsoft PowerPoint
6 4 (0.38%) AutoCAD
7 1 (0.095%) Acrobat
7 1 (0.095%) Adobe Creative Suite
Business Applications
1 23 (2.19%) SAP HCM
2 18 (1.71%) Remedy ITSM
3 11 (1.05%) Dynamics CRM
4 7 (0.67%) Payment Gateway
4 7 (0.67%) SAP HR
5 6 (0.57%) SAP S/4HANA
6 5 (0.48%) assyst
7 4 (0.38%) Dynamics GP
8 3 (0.29%) Salesforce.com CRM
8 3 (0.29%) SAP BPC
9 2 (0.19%) Oracle EBS
9 2 (0.19%) SAP CO
9 2 (0.19%) SAP ERP
9 2 (0.19%) SAP FI
9 2 (0.19%) SAP FI/CO
9 2 (0.19%) SAP MM
9 2 (0.19%) SAP Oil and Gas
9 2 (0.19%) Unit4 Business World
10 1 (0.095%) Oracle Applications
10 1 (0.095%) TrackWise
Cloud Services
1 132 (12.55%) Office 365
2 105 (9.98%) Azure
3 42 (3.99%) AWS
4 35 (3.33%) SaaS
5 27 (2.57%) IaaS
6 25 (2.38%) Power Platform
7 22 (2.09%) SuccessFactors
8 20 (1.90%) PaaS
9 15 (1.43%) Trello
10 14 (1.33%) Data Lake Analytics
10 14 (1.33%) OneDrive
11 10 (0.95%) Cloud Computing
11 10 (0.95%) Dynamics 365
11 10 (0.95%) G Suite
12 8 (0.76%) GCP
12 8 (0.76%) OpenShift
13 6 (0.57%) GitHub
13 6 (0.57%) Google Analytics
14 2 (0.19%) Yammer
15 1 (0.095%) Azure Active Directory
Communications & Networking
1 86 (8.17%) Firewall
2 77 (7.32%) DNS
2 77 (7.32%) WAN
3 73 (6.94%) LAN
4 63 (5.99%) DHCP
5 52 (4.94%) TCP/IP
6 42 (3.99%) Skype
7 31 (2.95%) Radio Access Network
8 29 (2.76%) Network Security
9 27 (2.57%) Internet
9 27 (2.57%) Unified Communications
9 27 (2.57%) Wireless
10 26 (2.47%) 4G
10 26 (2.47%) VPN
11 24 (2.28%) SAN
12 23 (2.19%) Cisco ASA
13 22 (2.09%) VoIP
14 21 (2.00%) BGP
15 16 (1.52%) MPLS
15 16 (1.52%) OSPF
Database & Business Intelligence
1 60 (5.70%) SQL Server
2 28 (2.66%) SQL Server Integration Services
3 25 (2.38%) Power BI
4 19 (1.81%) Big Data
5 17 (1.62%) SQL Server 2012
6 16 (1.52%) Relational Database
6 16 (1.52%) SQL Server 2008
7 15 (1.43%) Data Lake
8 14 (1.33%) MySQL
9 13 (1.24%) Oracle Database
10 12 (1.14%) Data Warehouse
10 12 (1.14%) SQL Server 2016
11 11 (1.05%) RDBMS
12 8 (0.76%) MariaDB
13 6 (0.57%) BigQuery
13 6 (0.57%) BusinessObjects
13 6 (0.57%) SAP BW
14 5 (0.48%) PostgreSQL
15 4 (0.38%) SAP HANA
15 4 (0.38%) SQL Server Reporting Services
Development Applications
1 36 (3.42%) JIRA
2 17 (1.62%) Jenkins
3 15 (1.43%) Visual Studio Team System
4 13 (1.24%) Visual Studio
5 10 (0.95%) Team Foundation Server
6 9 (0.86%) Selenium
7 8 (0.76%) MSI
8 5 (0.48%) InstallShield
9 4 (0.38%) ClearCase
9 4 (0.38%) ClearQuest
9 4 (0.38%) GitLab
9 4 (0.38%) LSMW
10 3 (0.29%) ProC
10 3 (0.29%) Rational DOORS
10 3 (0.29%) TeamCity
11 2 (0.19%) Bitbucket
11 2 (0.19%) Git (software)
11 2 (0.19%) HP UFT
11 2 (0.19%) TestComplete
11 2 (0.19%) WATIR
General
1 151 (14.35%) Telecoms
2 120 (11.41%) Finance
3 51 (4.85%) Public Sector
4 33 (3.14%) Retail
5 24 (2.28%) Legal
6 11 (1.05%) Banking
6 11 (1.05%) Billing
7 9 (0.86%) Local Government
7 9 (0.86%) Manufacturing
8 8 (0.76%) Back Office
9 7 (0.67%) Pharmaceutical
10 6 (0.57%) Advertising
11 5 (0.48%) Financial Institution
11 5 (0.48%) Marketing
11 5 (0.48%) Police
12 4 (0.38%) German Language
12 4 (0.38%) Japanese Language
13 3 (0.29%) Automotive
13 3 (0.29%) Law
14 2 (0.19%) Military
Job Titles
1 177 (16.83%) Analyst
2 87 (8.27%) Architect
3 81 (7.70%) Service Analyst
4 75 (7.13%) Service Manager
5 57 (5.42%) Consultant
6 56 (5.32%) Support Engineer
7 52 (4.94%) Service Desk Analyst
8 51 (4.85%) Project Manager
9 48 (4.56%) IT Analyst
10 43 (4.09%) IT Support
10 43 (4.09%) Network Engineer
11 42 (3.99%) Infrastructure Engineer
12 41 (3.90%) Developer
13 40 (3.80%) 2nd Line Support
14 38 (3.61%) Transition Manager
15 35 (3.33%) Support Analyst
16 34 (3.23%) Delivery Manager
17 33 (3.14%) IT Manager
18 32 (3.04%) Service Transition Manager
18 32 (3.04%) Solutions Architect
Libraries, Frameworks & Software Standards
1 42 (3.99%) Web Services
2 17 (1.62%) .NET
2 17 (1.62%) LDAP
3 15 (1.43%) HTML
4 14 (1.33%) REST
5 12 (1.14%) Middleware
6 9 (0.86%) XML
7 8 (0.76%) ASP.NET
7 8 (0.76%) CSS
8 7 (0.67%) SOAP
9 4 (0.38%) .NET Framework
9 4 (0.38%) Ajax
9 4 (0.38%) AngularJS
10 3 (0.29%) ASP.NET MVC
10 3 (0.29%) JSON
10 3 (0.29%) SAP BSP
10 3 (0.29%) SAP Smart Forms
10 3 (0.29%) Twitter Bootstrap
10 3 (0.29%) Web Dynpro
10 3 (0.29%) XMPP
Miscellaneous
1 91 (8.65%) Analytical Skills
2 83 (7.89%) Data Centre
3 56 (5.32%) Management Information System
4 38 (3.61%) Self-Motivation
5 25 (2.38%) CMDB
6 19 (1.81%) NHS
7 14 (1.33%) Public Cloud
8 13 (1.24%) Smartphone
9 12 (1.14%) Blackberry
9 12 (1.14%) Driving Licence
9 12 (1.14%) Enterprise Software
9 12 (1.14%) Replication
10 10 (0.95%) Hybrid Cloud
10 10 (0.95%) iPad
11 9 (0.86%) Data Structures
11 9 (0.86%) Mainframe
11 9 (0.86%) PKI
12 8 (0.76%) Clustering
12 8 (0.76%) User Experience
12 8 (0.76%) Virtual Team
Operating Systems
1 302 (28.71%) Windows
2 104 (9.89%) Linux
3 100 (9.51%) Windows 10
4 99 (9.41%) Windows Server
5 89 (8.46%) Windows 7
6 62 (5.89%) Windows Server 2012
7 47 (4.47%) Windows Server 2008
8 36 (3.42%) Unix
9 29 (2.76%) Android
10 28 (2.66%) Red Hat Enterprise Linux
11 15 (1.43%) Mac OS
12 14 (1.33%) Apple iOS
13 12 (1.14%) Windows 8
14 11 (1.05%) Solaris
14 11 (1.05%) Windows Server 2003
14 11 (1.05%) Windows XP
15 9 (0.86%) CentOS
16 7 (0.67%) AIX
17 6 (0.57%) Mac OS X
17 6 (0.57%) Windows Vista
Processes & Methodologies
1 268 (25.48%) Service Management
2 182 (17.30%) Agile Software Development
3 159 (15.11%) Service Delivery
4 134 (12.74%) Change Management
5 126 (11.98%) PRINCE2
6 121 (11.50%) ITSM
7 114 (10.84%) Stakeholder Management
8 108 (10.27%) Project Management
9 103 (9.79%) Problem Management
10 102 (9.70%) ITIL V3
11 90 (8.56%) Incident Management
12 82 (7.79%) Configuration Management
13 81 (7.70%) Problem-Solving
14 78 (7.41%) DevOps
15 68 (6.46%) Project Delivery
16 62 (5.89%) Infrastructure Engineering
17 61 (5.80%) Waterfall
18 60 (5.70%) Service Design
19 58 (5.51%) TOGAF
20 48 (4.56%) Continuous Improvement
Programming Languages
1 105 (9.98%) SQL
2 62 (5.89%) PowerShell
3 19 (1.81%) Java
3 19 (1.81%) JavaScript
4 18 (1.71%) C
5 15 (1.43%) Python
6 11 (1.05%) C#
7 8 (0.76%) VBScript
8 7 (0.67%) ABAP
9 6 (0.57%) PL/SQL
10 5 (0.48%) Objective-C
11 4 (0.38%) C++
11 4 (0.38%) Perl
11 4 (0.38%) PHP
11 4 (0.38%) T-SQL
11 4 (0.38%) VB.NET
12 3 (0.29%) Ruby
12 3 (0.29%) SAPscript
12 3 (0.29%) Shell Script
12 3 (0.29%) VB
Qualifications
1 171 (16.25%) Security Cleared
2 136 (12.93%) Degree
3 120 (11.41%) SC Cleared
4 107 (10.17%) ITIL Certification
5 68 (6.46%) Cisco Certification
6 54 (5.13%) Microsoft Certification
7 44 (4.18%) CCNA
8 40 (3.80%) DV Cleared
9 39 (3.71%) CCNP
10 31 (2.95%) ITIL Foundation Certificate
11 29 (2.76%) MCSE
12 25 (2.38%) TOGAF Certification
13 24 (2.28%) PRINCE2 Certification
14 23 (2.19%) PMI Certification
15 22 (2.09%) ISTQB
16 20 (1.90%) PMP
17 19 (1.81%) CCIE
17 19 (1.81%) PRINCE2 Practitioner
18 18 (1.71%) VMware Certified Professional (VCP)
19 17 (1.62%) ISEB
Quality Assurance & Compliance
1 121 (11.50%) SLA
2 52 (4.94%) QA
3 35 (3.33%) COBIT
4 19 (1.81%) ISO/IEC 27001
5 17 (1.62%) PMO
6 14 (1.33%) ISO/IEC 20000
7 12 (1.14%) GDPR
7 12 (1.14%) Sarbanes-Oxley
8 10 (0.95%) PCI DSS
9 5 (0.48%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 4 (0.38%) ISO 9000
10 4 (0.38%) NIST
11 3 (0.29%) HMG Security Policy Framework
11 3 (0.29%) ISO 22301
11 3 (0.29%) ISO 31000
11 3 (0.29%) ISO 9001
11 3 (0.29%) ISO/IEC 27005
11 3 (0.29%) JSP 440
12 2 (0.19%) COSO
12 2 (0.19%) GxP
System Software
1 162 (15.40%) Active Directory
2 84 (7.98%) VMware Infrastructure
3 41 (3.90%) Hyper-V
4 20 (1.90%) VMware ESXi
5 16 (1.52%) Docker
6 14 (1.33%) vSphere
6 14 (1.33%) XenApp
7 10 (0.95%) vCloud
7 10 (0.95%) VMware Workstation
8 8 (0.76%) Microsoft App-V
8 8 (0.76%) Virtual Machines
9 7 (0.67%) NFS
10 5 (0.48%) Firmware
10 5 (0.48%) Terminal Server
10 5 (0.48%) VMware NSX
10 5 (0.48%) XenDesktop
11 4 (0.38%) Virtual Desktop
12 3 (0.29%) OCFS2
12 3 (0.29%) Oracle RAC
12 3 (0.29%) Virtual Servers
Systems Management
1 61 (5.80%) SCCM
2 29 (2.76%) Ansible
3 14 (1.33%) Puppet
4 12 (1.14%) HP ALM
4 12 (1.14%) Microsoft Intune
5 11 (1.05%) Nessus
5 11 (1.05%) vCenter Server
5 11 (1.05%) WSUS
6 9 (0.86%) Kubernetes
7 8 (0.76%) HP Quality Center
8 6 (0.57%) vRealize
9 5 (0.48%) FortiGate
9 5 (0.48%) Netcool
9 5 (0.48%) Opscode Chef
9 5 (0.48%) SCVMM
9 5 (0.48%) Terraform
10 4 (0.38%) Cisco Prime
10 4 (0.38%) OpenView Configuration Management
10 4 (0.38%) Oracle Enterprise Manager
10 4 (0.38%) Systems Management Server (SMS)
Vendors
1 271 (25.76%) Microsoft
2 137 (13.02%) VMware
3 99 (9.41%) Cisco
4 77 (7.32%) ServiceNow
5 70 (6.65%) SAP
6 66 (6.27%) Citrix
7 64 (6.08%) Oracle
8 56 (5.32%) Remedy
9 42 (3.99%) HP
10 39 (3.71%) CheckPoint
11 28 (2.66%) Palo Alto
12 25 (2.38%) Dell
13 24 (2.28%) NetApp
14 22 (2.09%) IBM
14 22 (2.09%) Red Hat
15 19 (1.81%) Ivanti
16 18 (1.71%) Apple
17 17 (1.62%) Juniper
18 16 (1.52%) F5
19 15 (1.43%) McAfee