Period
to 22 April 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 25 17 18
Rank change year-on-year -8 +1 -4
Contract jobs citing ITIL 1,119 1,226 1,511
As % of all contract IT jobs advertised in the South East 6.66% 7.88% 8.34%
As % of the Processes & Methodologies category 7.90% 9.50% 10.17%
Number of daily rates quoted 696 692 868
South East median daily rate £414 £425 £360
Median daily rate % change year-on-year -2.59% +18.06% +1.41%
10th Percentile £178 £213 £179
90th Percentile £563 £575 £488
England median daily rate £400 £400 £375
% change year-on-year - +6.67% -
Number of hourly rates quoted 41 86 102
South East median hourly rate £14.50 £15.00 £16.50
Median hourly rate % change year-on-year -3.33% -9.09% -5.71%
10th Percentile £10.40 £10.40 £11.49
90th Percentile £24.27 £28.70 £48.50
England median hourly rate £15.50 £15.50 £16.50
% change year-on-year - -6.06% +6.45%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,160 12,903 14,863
As % of all contract IT jobs advertised in the South East 84.33% 82.96% 82.07%
Number of daily rates quoted 8,320 7,479 9,073
South East median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% +6.67%
10th Percentile £288 £260 £250
90th Percentile £588 £566 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 441 518 583
South East median hourly rate £21.50 £22.52 £27.50
Median hourly rate % change year-on-year -4.53% -18.11% +27.43%
10th Percentile £10.50 £11.06 £11.25
90th Percentile £51.00 £50.25 £52.50
England median hourly rate £22.50 £25.00 £23.27
% change year-on-year -10.00% +7.43% +10.81%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 22 April 2018.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 22 April 2018.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -6 539 £408 +3.03% 104
Hampshire -9 295 £425 -5.56% 51
Berkshire -9 247 £425 +5.59% 61
Buckinghamshire -2 222 £381 +1.47% 28
Surrey -9 149 £425 -6.34% 33
Oxfordshire -10 70 £400 +45.45% 15
West Sussex -1 62 £419 +8.06% 7
Kent +2 29 £500 +25.00% 13
East Sussex +12 18 £300 +9.09% 10
Middlesex -6 8 £410 -18.00% 1
M4 Corridor -10 1 £375 -25.00%
ITIL
England

For the 6 months to 22 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 354 (31.64%) Windows
2 311 (27.79%) Service Management
3 257 (22.97%) Microsoft
4 239 (21.36%) Security Cleared
5 202 (18.05%) Active Directory
6 189 (16.89%) ITIL V3
7 188 (16.80%) Change Management
8 186 (16.62%) SC Cleared
9 163 (14.57%) PRINCE2
10 159 (14.21%) Linux
11 156 (13.94%) Project Management
12 151 (13.49%) Service Delivery
13 146 (13.05%) Agile Software Development
14 145 (12.96%) ITSM
15 140 (12.51%) VMware
16 139 (12.42%) Finance
17 131 (11.71%) Problem-Solving
18 129 (11.53%) Microsoft Office
19 125 (11.17%) Analytical Skills
20 124 (11.08%) Stakeholder Management
21 119 (10.63%) Telecoms
22 110 (9.83%) SLA
23 109 (9.74%) Office 365
24 106 (9.47%) Cisco
25 102 (9.12%) Firewall
26 97 (8.67%) SCCM
27 96 (8.58%) Service Design
28 93 (8.31%) Windows Server
29 91 (8.13%) VMware Infrastructure
29 91 (8.13%) ITIL Certification

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (6.08%) MS Exchange
2 57 (5.09%) SharePoint
3 49 (4.38%) Skype for Business
4 33 (2.95%) Apache
5 32 (2.86%) Exchange Server 2010
6 25 (2.23%) IIS
7 19 (1.70%) Tomcat
8 18 (1.61%) Exchange Server 2007
9 14 (1.25%) Exchange Server 2013
9 14 (1.25%) SharePoint 2013
10 11 (0.98%) Confluence
11 9 (0.80%) WebSphere
12 7 (0.63%) JBoss
12 7 (0.63%) NetWeaver
13 5 (0.45%) IBM Notes
13 5 (0.45%) OpenStack
13 5 (0.45%) WebLogic
14 4 (0.36%) CMS
14 4 (0.36%) nginx
14 4 (0.36%) SharePoint Server
Applications
1 129 (11.53%) Microsoft Office
2 32 (2.86%) Microsoft Excel
3 26 (2.32%) Microsoft Project
4 24 (2.14%) MS Visio
5 19 (1.70%) Microsoft PowerPoint
6 2 (0.18%) Spreadsheet
7 1 (0.089%) Acrobat
7 1 (0.089%) InfoPath
Business Applications
1 23 (2.06%) Remedy ITSM
2 6 (0.54%) Oracle Cash Management
3 5 (0.45%) SAP Oil and Gas
4 4 (0.36%) Dynamics CRM
4 4 (0.36%) Payment Gateway
4 4 (0.36%) SAP CO
4 4 (0.36%) SAP FI
4 4 (0.36%) SAP FI/CO
5 3 (0.27%) BusinessWorks
5 3 (0.27%) SAP BPC
5 3 (0.27%) TIBCO iProcess
6 2 (0.18%) Dynamics GP
6 2 (0.18%) Remedy AR System
6 2 (0.18%) SAP Hybris
6 2 (0.18%) Workfront
7 1 (0.089%) Dynamics AX
7 1 (0.089%) Dynamics NAV
7 1 (0.089%) NetSuite
7 1 (0.089%) SAP ERP
7 1 (0.089%) SAP PS
Cloud Services
1 109 (9.74%) Office 365
2 66 (5.90%) Microsoft Azure
3 60 (5.36%) Amazon AWS
4 33 (2.95%) IaaS
4 33 (2.95%) PaaS
5 27 (2.41%) SaaS
6 10 (0.89%) Slack
7 9 (0.80%) Azure Active Directory
7 9 (0.80%) Cloud Computing
8 8 (0.71%) GitHub
9 6 (0.54%) Amazon CloudWatch
9 6 (0.54%) Virtual Private Cloud
9 6 (0.54%) Yammer
10 5 (0.45%) Amazon EC2
10 5 (0.45%) AWS Elastic Beanstalk
10 5 (0.45%) G Suite
10 5 (0.45%) OpenShift
11 4 (0.36%) OneDrive
11 4 (0.36%) Salesforce Service Cloud
11 4 (0.36%) SuccessFactors
Communications & Networking
1 102 (9.12%) Firewall
2 60 (5.36%) TCP/IP
3 54 (4.83%) WAN
4 53 (4.74%) VPN
5 51 (4.56%) LAN
6 48 (4.29%) DNS
6 48 (4.29%) Network Security
7 39 (3.49%) SAN
8 37 (3.31%) Wireless
9 35 (3.13%) DHCP
10 27 (2.41%) Skype
11 25 (2.23%) BGP
11 25 (2.23%) MPLS
12 23 (2.06%) Cisco ASA
12 23 (2.06%) Internet
12 23 (2.06%) iSCSI
13 22 (1.97%) VoIP
14 19 (1.70%) OSPF
15 18 (1.61%) BIG-IP
16 17 (1.52%) IPsec
Database & Business Intelligence
1 41 (3.66%) SQL Server
2 24 (2.14%) Big Data
3 16 (1.43%) Hadoop
3 16 (1.43%) Oracle Database
4 15 (1.34%) Data Warehouse
5 13 (1.16%) SQL Server 2012
6 11 (0.98%) MySQL
7 8 (0.71%) BusinessObjects
7 8 (0.71%) GIS
7 8 (0.71%) Relational Database
7 8 (0.71%) SQL Server Integration Services
8 7 (0.63%) MongoDB
8 7 (0.63%) SQL Server 2016
8 7 (0.63%) Star Schema
9 5 (0.45%) Apache Cassandra
9 5 (0.45%) Couchbase
9 5 (0.45%) MariaDB
9 5 (0.45%) Oracle Database 12c
10 4 (0.36%) Data Lake
10 4 (0.36%) Sqoop
Development Applications
1 36 (3.22%) JIRA
2 28 (2.50%) Jenkins
3 17 (1.52%) Git (software)
4 11 (0.98%) Maven
5 6 (0.54%) Eclipse
5 6 (0.54%) MSI
5 6 (0.54%) Selenium
6 5 (0.45%) Cucumber
6 5 (0.45%) Rational DOORS
6 5 (0.45%) Subversion
7 4 (0.36%) GCC
8 3 (0.27%) Rational Rhapsody
8 3 (0.27%) Team Foundation Server
9 2 (0.18%) Hudson
9 2 (0.18%) Visual Studio
9 2 (0.18%) Visual Studio Team System
10 1 (0.089%) JMeter
10 1 (0.089%) LoadRunner
10 1 (0.089%) RequisitePro
10 1 (0.089%) Toad
General
1 139 (12.42%) Finance
2 119 (10.63%) Telecoms
3 40 (3.57%) Retail
4 17 (1.52%) Banking
4 17 (1.52%) Marketing
5 11 (0.98%) Billing
6 10 (0.89%) Legal
6 10 (0.89%) Pharmaceutical
7 9 (0.80%) Back Office
7 9 (0.80%) Publishing
8 6 (0.54%) Manufacturing
9 5 (0.45%) Spanish Language
10 3 (0.27%) Electronics
11 2 (0.18%) Dutch Language
11 2 (0.18%) French Language
11 2 (0.18%) German Language
11 2 (0.18%) Italian Language
11 2 (0.18%) Law
11 2 (0.18%) Multimedia
12 1 (0.089%) Advertising
Job Titles
1 196 (17.52%) Analyst
2 120 (10.72%) Architect
3 87 (7.77%) Project Manager
4 79 (7.06%) Service Manager
5 53 (4.74%) IT Manager
6 51 (4.56%) Support Analyst
7 50 (4.47%) Support Engineer
8 43 (3.84%) 2nd Line Support
8 43 (3.84%) Service Analyst
9 42 (3.75%) Desktop Support
10 41 (3.66%) Business Analyst
11 35 (3.13%) Delivery Manager
11 35 (3.13%) Network Engineer
12 32 (2.86%) Service Desk Analyst
12 32 (2.86%) Services Delivery Manager
12 32 (2.86%) Solutions Architect
13 30 (2.68%) Infrastructure Engineer
13 30 (2.68%) Team Leader
14 29 (2.59%) Infrastructure Manager
15 28 (2.50%) IT Analyst
Libraries, Frameworks & Software Standards
1 40 (3.57%) REST
1 40 (3.57%) Web Services
2 26 (2.32%) AngularJS
3 21 (1.88%) Middleware
4 20 (1.79%) SOAP
5 17 (1.52%) HTML
6 16 (1.43%) Twitter Bootstrap
7 15 (1.34%) CSS
8 14 (1.25%) J2EE
9 10 (0.89%) Node.js
9 10 (0.89%) React
9 10 (0.89%) Regular Expression
10 9 (0.80%) Spring
11 8 (0.71%) SAP Basis
12 7 (0.63%) Hibernate
13 6 (0.54%) Apache CXF
13 6 (0.54%) Elastic Stack
13 6 (0.54%) JDBC
13 6 (0.54%) LDAP
13 6 (0.54%) WebSphere MQ
Miscellaneous
1 125 (11.17%) Analytical Skills
2 69 (6.17%) Management Information System
3 65 (5.81%) Self-Motivation
4 59 (5.27%) Data Centre
5 41 (3.66%) CMDB
6 22 (1.97%) Computer Science
7 20 (1.79%) Video Conferencing
8 19 (1.70%) Virtual Team
9 17 (1.52%) Fat Client
9 17 (1.52%) Thin Client
10 15 (1.34%) PMI
11 14 (1.25%) Smartphone
11 14 (1.25%) User Experience
12 13 (1.16%) Enterprise Software
12 13 (1.16%) iPad
13 12 (1.07%) Clustering
13 12 (1.07%) iPhone
13 12 (1.07%) PKI
13 12 (1.07%) Public Cloud
14 11 (0.98%) Enterprise Cloud
Operating Systems
1 354 (31.64%) Windows
2 159 (14.21%) Linux
3 93 (8.31%) Windows Server
4 79 (7.06%) Windows 7
5 66 (5.90%) Windows Server 2008
6 65 (5.81%) Windows Server 2012
7 60 (5.36%) Windows 10
8 46 (4.11%) Unix
9 36 (3.22%) Windows Server 2003
10 29 (2.59%) Red Hat Enterprise Linux
11 25 (2.23%) Android
12 17 (1.52%) Apple iOS
13 14 (1.25%) Data ONTAP
14 13 (1.16%) Solaris
15 10 (0.89%) Windows 8
16 9 (0.80%) SUSE
16 9 (0.80%) Windows Vista
17 8 (0.71%) CentOS
17 8 (0.71%) Mac OS X
17 8 (0.71%) Windows XP
Processes & Methodologies
1 311 (27.79%) Service Management
2 189 (16.89%) ITIL V3
3 188 (16.80%) Change Management
4 163 (14.57%) PRINCE2
5 156 (13.94%) Project Management
6 151 (13.49%) Service Delivery
7 146 (13.05%) Agile Software Development
8 145 (12.96%) ITSM
9 131 (11.71%) Problem-Solving
10 124 (11.08%) Stakeholder Management
11 96 (8.58%) Service Design
12 89 (7.95%) Incident Management
12 89 (7.95%) Problem Management
13 60 (5.36%) DevOps
14 58 (5.18%) Migration
15 54 (4.83%) Collaborative Working
15 54 (4.83%) TOGAF
16 51 (4.56%) Configuration Management
17 48 (4.29%) Virtual Environments
18 45 (4.02%) Continuous Improvement
Programming Languages
1 65 (5.81%) PowerShell
2 59 (5.27%) SQL
3 35 (3.13%) Java
4 34 (3.04%) Python
5 30 (2.68%) JavaScript
6 24 (2.14%) Ruby
7 18 (1.61%) Bash Shell
7 18 (1.61%) Perl
8 9 (0.80%) Shell Script
9 8 (0.71%) C
10 7 (0.63%) PL/SQL
11 6 (0.54%) PHP
12 5 (0.45%) Korn
12 5 (0.45%) TypeScript
13 4 (0.36%) Apex Code
14 3 (0.27%) ABAP
14 3 (0.27%) AWK
14 3 (0.27%) Bourne shell
14 3 (0.27%) C#
15 2 (0.18%) VBA
Qualifications
1 239 (21.36%) Security Cleared
2 186 (16.62%) SC Cleared
3 91 (8.13%) ITIL Certification
4 89 (7.95%) Degree
5 87 (7.77%) DV Cleared
5 87 (7.77%) Microsoft Certification
6 58 (5.18%) Cisco Certification
7 54 (4.83%) MCSE
8 40 (3.57%) ITIL Foundation Certificate
8 40 (3.57%) PMI Certification
9 36 (3.22%) PMP
10 34 (3.04%) CCNA
11 33 (2.95%) CCNP
12 28 (2.50%) MCSA
13 27 (2.41%) PRINCE2 Certification
13 27 (2.41%) PRINCE2 Practitioner
14 21 (1.88%) VMware Certified Professional (VCP)
15 20 (1.79%) CISSP
15 20 (1.79%) MCP
16 18 (1.61%) ISEB
Quality Assurance & Compliance
1 110 (9.83%) SLA
2 31 (2.77%) QA
3 27 (2.41%) ISO/IEC 20000
3 27 (2.41%) ISO/IEC 27001
4 22 (1.97%) PCI DSS
5 21 (1.88%) PMO
6 16 (1.43%) Sarbanes-Oxley
7 14 (1.25%) COBIT
8 12 (1.07%) GDPR
9 11 (0.98%) ISO 9001
10 8 (0.71%) GxP
11 5 (0.45%) ISO/IEC 15288
12 4 (0.36%) Data Quality
12 4 (0.36%) ISO 22301
13 3 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 1 (0.089%) HMG Infosec
14 1 (0.089%) ISO 13485
14 1 (0.089%) ISO 9000
14 1 (0.089%) ISO/IEC 19770
14 1 (0.089%) PMBOK
System Software
1 202 (18.05%) Active Directory
2 91 (8.13%) VMware Infrastructure
3 51 (4.56%) Hyper-V
4 28 (2.50%) VMware ESXi
5 18 (1.61%) NFS
5 18 (1.61%) XenDesktop
6 17 (1.52%) Docker
6 17 (1.52%) XenApp
7 14 (1.25%) Virtual Machines
7 14 (1.25%) vSphere
8 13 (1.16%) XenServer
9 11 (0.98%) BitLocker
10 10 (0.89%) VMware Workstation
11 8 (0.71%) Virtual Desktop
12 6 (0.54%) DFS Replication
12 6 (0.54%) Microsoft App-V
13 5 (0.45%) Veritas Cluster Server
14 4 (0.36%) Apache Flume
14 4 (0.36%) Forefront TMG
14 4 (0.36%) UAG
Systems Management
1 97 (8.67%) SCCM
2 37 (3.31%) Puppet
3 26 (2.32%) SCOM
4 23 (2.06%) Ansible
5 16 (1.43%) WSUS
6 15 (1.34%) Opscode Chef
7 13 (1.16%) OVSD
8 10 (0.89%) ArcSight ESM
8 10 (0.89%) Backup Exec
8 10 (0.89%) vCenter Server
9 9 (0.80%) AirWatch
9 9 (0.80%) Microsoft Intune
9 9 (0.80%) NetBackup
9 9 (0.80%) Symantec Enterprise Vault
10 8 (0.71%) Cisco CUCM
11 7 (0.63%) Netcool
11 7 (0.63%) OpenView Configuration Management
12 6 (0.54%) HP Quality Center
12 6 (0.54%) Nagios
12 6 (0.54%) vRealize
Vendors
1 257 (22.97%) Microsoft
2 140 (12.51%) VMware
3 106 (9.47%) Cisco
4 88 (7.86%) Citrix
5 86 (7.69%) HP
6 73 (6.52%) ServiceNow
7 65 (5.81%) Oracle
8 42 (3.75%) NetApp
9 40 (3.57%) Remedy
10 37 (3.31%) SAP
11 33 (2.95%) Red Hat
12 31 (2.77%) F5
13 30 (2.68%) CheckPoint
14 29 (2.59%) Palo Alto
15 28 (2.50%) Symantec
16 27 (2.41%) CA
16 27 (2.41%) Juniper
17 25 (2.23%) Apple
18 23 (2.06%) SolarWinds
19 21 (1.88%) McAfee