Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 20 17 14
Rank change year-on-year -3 -3 -1
Contract jobs citing ITIL 1240 1351 1706
As % of all contract IT jobs advertised in the South East 7.48% 8.13% 8.77%
As % of the Processes & Methodologies category 9.03% 9.84% 10.86%
Number of daily rates quoted 820 840 954
South East median daily rate £384 £373 £364
Median daily rate % change year-on-year +2.82% +2.54% +3.93%
10th Percentile £148 £170 £205
90th Percentile £525 £525 £500
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +1.08%
Number of hourly rates quoted 62 84 116
South East median hourly rate £14.50 £16.78 £16.21
Median hourly rate % change year-on-year -13.59% +3.52% +8.07%
10th Percentile £11.25 £11.00 £11.74
90th Percentile £38.46 £55.85 £40.19
England median hourly rate £15.00 £16.50 £16.50
% change year-on-year -9.09% - +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13737 13730 15709
As % of all contract IT jobs advertised in the South East 82.82% 82.62% 80.72%
Number of daily rates quoted 8241 8306 9370
South East median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56% +4.00%
10th Percentile £263 £250 £255
90th Percentile £575 £563 £535
England median daily rate £450 £425 £422
% change year-on-year +5.88% +0.62% +5.60%
Number of hourly rates quoted 454 548 602
South East median hourly rate £23.00 £26.75 £26.55
Median hourly rate % change year-on-year -14.02% +0.75% +51.71%
10th Percentile £11.25 £12.00 £12.00
90th Percentile £50.00 £50.68 £48.75
England median hourly rate £23.75 £24.41 £22.50
% change year-on-year -2.70% +8.49% +18.42%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 19 November 2017.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 19 November 2017.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -2 595 £386 +0.59% 37
Berkshire +4 317 £388 +10.71% 17
Hampshire -3 305 £375 +3.88% 24
Buckinghamshire -10 198 £350 -15.66% 10
Surrey -6 177 £425 +13.33% 20
West Sussex +3 89 £383 +2.00% 5
Oxfordshire +7 81 £438 +9.38% 10
Kent -18 26 £330 -2.94%
East Sussex 0 17 £275 -8.33% 3
Middlesex +4 11 £453 +39.38%
Sussex +2 6 £450 +104.55%
Home Counties -4 2 £325 +20.37%
ITIL
England

For the 6 months to 19 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITIL.

1 359 (28.95%) Service Management
2 348 (28.06%) Windows
3 278 (22.42%) Microsoft
4 254 (20.48%) Active Directory
5 237 (19.11%) Security Cleared
6 212 (17.10%) ITIL V3
7 192 (15.48%) Service Delivery
8 166 (13.39%) SC Cleared
9 165 (13.31%) Telecoms
10 160 (12.90%) PRINCE2
11 154 (12.42%) Project Management
12 153 (12.34%) SLA
13 150 (12.10%) Change Management
14 145 (11.69%) Agile Software Development
15 142 (11.45%) Finance
16 141 (11.37%) Microsoft Office
17 130 (10.48%) VMware
18 129 (10.40%) Stakeholder Management
19 128 (10.32%) Degree
20 124 (10.00%) ITSM
21 118 (9.52%) Windows Server
22 114 (9.19%) ITIL Certification
23 111 (8.95%) Management Information System
24 106 (8.55%) Analytical Skills
25 104 (8.39%) Incident Management
26 103 (8.31%) Windows 7
27 102 (8.23%) Microsoft Certification
27 102 (8.23%) Office 365
28 100 (8.06%) Linux
29 99 (7.98%) Cisco

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (6.69%) MS Exchange
2 50 (4.03%) Exchange Server 2010
3 35 (2.82%) SharePoint
4 25 (2.02%) IIS
4 25 (2.02%) Skype for Business
5 24 (1.94%) Apache
5 24 (1.94%) Exchange Server 2007
6 16 (1.29%) Confluence
6 16 (1.29%) Tomcat
7 12 (0.97%) WebSphere
8 11 (0.89%) Exchange Server 2013
9 9 (0.73%) PowerExchange
10 8 (0.65%) Documentum
11 6 (0.48%) CMS
11 6 (0.48%) JBoss
12 5 (0.40%) NetWeaver
12 5 (0.40%) Office Communications Server
12 5 (0.40%) SharePoint 2013
13 3 (0.24%) Exchange Server 2003
13 3 (0.24%) nginx
Applications
1 141 (11.37%) Microsoft Office
2 56 (4.52%) Microsoft Excel
3 49 (3.95%) Microsoft PowerPoint
4 40 (3.23%) Microsoft Project
5 36 (2.90%) MS Visio
6 3 (0.24%) Spreadsheet
Business Applications
1 40 (3.23%) Remedy ITSM
2 10 (0.81%) Maximo
2 10 (0.81%) SAP GRC
3 6 (0.48%) Dynamics CRM
3 6 (0.48%) Dynamics GP
4 4 (0.32%) SAP Hybris
4 4 (0.32%) SAP Oil and Gas
5 3 (0.24%) Cognos TM1
5 3 (0.24%) Oracle Retail
6 2 (0.16%) Cognos Business Intelligence
6 2 (0.16%) Oracle Applications
6 2 (0.16%) SAP APO
6 2 (0.16%) SAP SM
7 1 (0.081%) Oracle 11i
7 1 (0.081%) Oracle Financials
7 1 (0.081%) SAP FI
7 1 (0.081%) SAP FI/CO
7 1 (0.081%) SAP HR
7 1 (0.081%) SAP MM
7 1 (0.081%) Unit4 Business World
Cloud Services
1 102 (8.23%) Office 365
2 53 (4.27%) Amazon AWS
3 49 (3.95%) Microsoft Azure
4 29 (2.34%) SaaS
5 19 (1.53%) Cloud Computing
6 14 (1.13%) Azure Active Directory
7 13 (1.05%) IaaS
8 12 (0.97%) PaaS
9 3 (0.24%) Salesforce Service Cloud
10 2 (0.16%) Amazon CloudWatch
10 2 (0.16%) Amazon EC2
10 2 (0.16%) GitHub
10 2 (0.16%) Google Cloud Platform
10 2 (0.16%) OneDrive
10 2 (0.16%) SuccessFactors
10 2 (0.16%) Virtual Private Cloud
11 1 (0.081%) AWS Elastic Beanstalk
11 1 (0.081%) OpenShift
Communications & Networking
1 82 (6.61%) Firewall
2 75 (6.05%) DNS
3 67 (5.40%) DHCP
3 67 (5.40%) LAN
4 66 (5.32%) WAN
5 62 (5.00%) TCP/IP
6 46 (3.71%) VPN
7 42 (3.39%) Wireless
8 41 (3.31%) Network Security
9 31 (2.50%) SAN
10 24 (1.94%) Internet
11 23 (1.85%) Remote Desktop
11 23 (1.85%) VoIP
12 18 (1.45%) BIG-IP
12 18 (1.45%) MPLS
13 17 (1.37%) LDAP
14 16 (1.29%) Cisco ASA
15 15 (1.21%) HTTP
15 15 (1.21%) IP Telephony
15 15 (1.21%) NAS
Database & Business Intelligence
1 54 (4.35%) SQL Server
2 17 (1.37%) Data Warehouse
3 15 (1.21%) MySQL
3 15 (1.21%) SQL Server 2008
4 12 (0.97%) SQL Server 2012
5 11 (0.89%) SQL Server Integration Services
5 11 (0.89%) Star Schema
6 10 (0.81%) DB2
7 9 (0.73%) Big Data
7 9 (0.73%) PowerCenter
7 9 (0.73%) SQL Server 2014
8 8 (0.65%) BusinessObjects
8 8 (0.65%) SQL Server 2016
8 8 (0.65%) SQL Server Reporting Services
9 7 (0.56%) Oracle Database
9 7 (0.56%) SAP HANA
10 6 (0.48%) MongoDB
10 6 (0.48%) Relational Database
11 5 (0.40%) Crystal Reports
11 5 (0.40%) MariaDB
Development Applications
1 29 (2.34%) JIRA
2 10 (0.81%) Jenkins
3 9 (0.73%) Git (software)
4 7 (0.56%) Maven
5 6 (0.48%) Eclipse
5 6 (0.48%) Selenium
6 5 (0.40%) Cucumber
6 5 (0.40%) Subversion
7 4 (0.32%) Rational DOORS
8 3 (0.24%) MSI
8 3 (0.24%) Team Foundation Server
8 3 (0.24%) Toad
9 2 (0.16%) Oracle APEX
9 2 (0.16%) Oracle Forms
9 2 (0.16%) PVCS
9 2 (0.16%) TestDirector
10 1 (0.081%) JMeter
10 1 (0.081%) Karma Test Runner
10 1 (0.081%) LoadRunner
10 1 (0.081%) Visual Studio
General
1 165 (13.31%) Telecoms
2 142 (11.45%) Finance
3 38 (3.06%) Retail
4 18 (1.45%) Banking
5 16 (1.29%) Publishing
6 11 (0.89%) Marketing
7 10 (0.81%) Billing
7 10 (0.81%) Manufacturing
7 10 (0.81%) Pharmaceutical
8 8 (0.65%) Back Office
9 7 (0.56%) Aerospace
10 6 (0.48%) Legal
11 5 (0.40%) Automotive
12 4 (0.32%) Advertising
13 3 (0.24%) Military
14 2 (0.16%) Electronics
15 1 (0.081%) Games
15 1 (0.081%) Investment Banking
15 1 (0.081%) Retail Banking
Job Titles
1 266 (21.45%) Analyst
2 143 (11.53%) Service Manager
3 95 (7.66%) Service Analyst
4 93 (7.50%) Architect
5 80 (6.45%) Support Engineer
6 79 (6.37%) Project Manager
7 76 (6.13%) Service Desk Analyst
8 56 (4.52%) Transition Manager
9 52 (4.19%) Delivery Manager
10 49 (3.95%) IT Manager
11 46 (3.71%) Services Delivery Manager
12 44 (3.55%) 2nd Line Support
12 44 (3.55%) Support Analyst
13 40 (3.23%) Business Analyst
13 40 (3.23%) Service Transition Manager
14 39 (3.15%) Administrator
15 38 (3.06%) Consultant
16 35 (2.82%) ITIL Manager
17 33 (2.66%) Desktop Support
17 33 (2.66%) Network Engineer
Libraries, Frameworks & Software Standards
1 41 (3.31%) Web Services
2 20 (1.61%) XML
3 17 (1.37%) AngularJS
3 17 (1.37%) CSS
4 15 (1.21%) HTML
4 15 (1.21%) SOAP
5 14 (1.13%) .NET
5 14 (1.13%) RESTful
6 13 (1.05%) REST
7 9 (0.73%) JSON
7 9 (0.73%) Middleware
8 8 (0.65%) XML Schema
9 7 (0.56%) IBM Integration Bus
9 7 (0.56%) Java EE
9 7 (0.56%) WebSphere MQ
10 6 (0.48%) Ajax
10 6 (0.48%) J2EE
10 6 (0.48%) SAP Basis
10 6 (0.48%) XHTML
10 6 (0.48%) XSL
Miscellaneous
1 111 (8.95%) Management Information System
2 106 (8.55%) Analytical Skills
3 69 (5.56%) Data Centre
4 56 (4.52%) CMDB
5 36 (2.90%) Computer Science
6 29 (2.34%) Virtual Team
7 23 (1.85%) Public Cloud
8 19 (1.53%) User Experience
9 17 (1.37%) Replication
10 16 (1.29%) Blackberry
11 15 (1.21%) Enterprise Software
12 14 (1.13%) Greenfield Project
13 13 (1.05%) Driving Licence
13 13 (1.05%) PMI
14 12 (0.97%) CESG
15 11 (0.89%) Video Conferencing
16 10 (0.81%) Clustering
16 10 (0.81%) Smartphone
17 9 (0.73%) NHS
17 9 (0.73%) Smart Meter
Operating Systems
1 348 (28.06%) Windows
2 118 (9.52%) Windows Server
3 103 (8.31%) Windows 7
4 100 (8.06%) Linux
5 73 (5.89%) Windows Server 2012
6 67 (5.40%) Windows Server 2008
7 56 (4.52%) Windows 10
8 39 (3.15%) Unix
9 37 (2.98%) Windows Server 2003
10 27 (2.18%) Red Hat Enterprise Linux
11 24 (1.94%) Windows XP
12 19 (1.53%) Apple iOS
13 15 (1.21%) Android
14 13 (1.05%) Windows 8
15 10 (0.81%) Solaris
15 10 (0.81%) Windows Vista
16 9 (0.73%) CentOS
17 4 (0.32%) Windows Phone
18 3 (0.24%) Mac OS X
18 3 (0.24%) Oracle Linux
Processes & Methodologies
1 359 (28.95%) Service Management
2 212 (17.10%) ITIL V3
3 192 (15.48%) Service Delivery
4 160 (12.90%) PRINCE2
5 154 (12.42%) Project Management
6 150 (12.10%) Change Management
7 145 (11.69%) Agile Software Development
8 129 (10.40%) Stakeholder Management
9 124 (10.00%) ITSM
10 104 (8.39%) Incident Management
11 98 (7.90%) Service Design
12 88 (7.10%) Continuous Improvement
13 85 (6.85%) Migration
14 72 (5.81%) Problem Management
15 65 (5.24%) Configuration Management
16 49 (3.95%) Risk Management
17 46 (3.71%) Release Management
18 44 (3.55%) Business Analysis
18 44 (3.55%) Root Cause Analysis
19 41 (3.31%) Matrix Organization
Programming Languages
1 92 (7.42%) SQL
2 53 (4.27%) PowerShell
3 35 (2.82%) Java
4 29 (2.34%) JavaScript
5 23 (1.85%) Python
6 19 (1.53%) Perl
7 10 (0.81%) VBScript
8 9 (0.73%) C
8 9 (0.73%) Ruby
8 9 (0.73%) VB
9 7 (0.56%) PHP
9 7 (0.56%) Shell Script
10 5 (0.40%) Bash Shell
10 5 (0.40%) PL/SQL
11 4 (0.32%) RPG
11 4 (0.32%) RPG IV
12 3 (0.24%) Apex Code
12 3 (0.24%) C++
12 3 (0.24%) Korn
12 3 (0.24%) VBA
Qualifications
1 237 (19.11%) Security Cleared
2 166 (13.39%) SC Cleared
3 128 (10.32%) Degree
4 114 (9.19%) ITIL Certification
5 102 (8.23%) Microsoft Certification
6 79 (6.37%) DV Cleared
7 75 (6.05%) Cisco Certification
8 71 (5.73%) ITIL Foundation Certificate
9 56 (4.52%) MCSE
10 45 (3.63%) PMI Certification
11 43 (3.47%) PMP
12 41 (3.31%) CCNA
13 38 (3.06%) PRINCE2 Certification
14 34 (2.74%) CCNP
15 32 (2.58%) ISEB
16 29 (2.34%) MCP
17 25 (2.02%) CISSP
17 25 (2.02%) ISTQB
17 25 (2.02%) MCSA
18 20 (1.61%) CCIE
Quality Assurance & Compliance
1 153 (12.34%) SLA
2 59 (4.76%) QA
3 54 (4.35%) ISO/IEC 27001
4 38 (3.06%) ISO/IEC 20000
5 32 (2.58%) PMO
6 29 (2.34%) ISO 9001
7 20 (1.61%) Sarbanes-Oxley
8 18 (1.45%) COBIT
9 12 (0.97%) PCI DSS
10 11 (0.89%) ISO 22301
11 5 (0.40%) GDPR
11 5 (0.40%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 4 (0.32%) Data Quality
12 4 (0.32%) Disclosure Scotland
12 4 (0.32%) ISO/IEC 15288
13 3 (0.24%) GxP
14 2 (0.16%) GAMP
14 2 (0.16%) ISO/IEC 19770
15 1 (0.081%) HMG Security Policy Framework
15 1 (0.081%) ISO 9000
System Software
1 254 (20.48%) Active Directory
2 70 (5.65%) VMware Infrastructure
3 42 (3.39%) Hyper-V
4 26 (2.10%) VMware ESXi
5 16 (1.29%) vSphere
6 15 (1.21%) XenApp
7 10 (0.81%) Docker
7 10 (0.81%) VMware Workstation
8 9 (0.73%) BitLocker
8 9 (0.73%) XenDesktop
9 4 (0.32%) Microsoft App-V
9 4 (0.32%) Virtual Machines
10 3 (0.24%) Oracle RAC
10 3 (0.24%) Veritas Cluster Server
10 3 (0.24%) Virtual Desktop
11 2 (0.16%) GlusterFS
11 2 (0.16%) iptables
11 2 (0.16%) Microsoft Virtual Server
11 2 (0.16%) Virtual Servers
12 1 (0.081%) VirtualBox
Systems Management
1 77 (6.21%) SCCM
2 26 (2.10%) SCOM
3 23 (1.85%) NetBackup
4 19 (1.53%) Netcool
5 15 (1.21%) FortiGate
6 14 (1.13%) Nagios
6 14 (1.13%) OVSD
7 13 (1.05%) HP Quality Center
7 13 (1.05%) McAfee ePO
7 13 (1.05%) Puppet
8 9 (0.73%) AirWatch
8 9 (0.73%) WSUS
9 7 (0.56%) OpenView Configuration Management
9 7 (0.56%) Opscode Chef
9 7 (0.56%) Symantec Enterprise Vault
10 6 (0.48%) Backup Exec
10 6 (0.48%) Norton AntiVirus
10 6 (0.48%) Red Hat Satellite
11 5 (0.40%) MOM
11 5 (0.40%) Systems Management Server (SMS)
Vendors
1 278 (22.42%) Microsoft
2 130 (10.48%) VMware
3 99 (7.98%) Cisco
4 97 (7.82%) HP
5 72 (5.81%) Citrix
6 65 (5.24%) Oracle
7 58 (4.68%) SAP
8 56 (4.52%) ServiceNow
9 55 (4.44%) Remedy
10 47 (3.79%) IBM
11 33 (2.66%) BMC
12 32 (2.58%) CheckPoint
13 31 (2.50%) Juniper
14 24 (1.94%) F5
15 23 (1.85%) Salesforce.com
15 23 (1.85%) Symantec
16 22 (1.77%) NetApp
17 21 (1.69%) McAfee
18 19 (1.53%) Red Hat
19 18 (1.45%) SolarWinds