Period
to 17 January 2020

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
England > South East
6 months to
17 Jan 2020
Same period 2019 Same period 2018
Rank 25 28 22
Rank change year-on-year +3 -6 -5
Contract jobs citing ITIL 768 1,059 1,207
As % of all contract IT jobs advertised in the South East 6.55% 6.62% 7.29%
As % of the Processes & Methodologies category 7.72% 7.59% 8.59%
Number of daily rates quoted 471 672 801
South East median daily rate £390 £380 £388
Median daily rate % change year-on-year +2.63% -1.94% +0.65%
10th Percentile £150 £200 £145
90th Percentile £540 £544 £538
England median daily rate £400 £400 £388
% change year-on-year - +3.23% -3.13%
Number of hourly rates quoted 35 60 52
South East median hourly rate £17.54 £17.75 £15.25
Median hourly rate % change year-on-year -1.18% +16.39% +0.66%
10th Percentile £13.60 £11.85 £10.40
90th Percentile £109.50 £33.40 £26.76
England median hourly rate £18.00 £17.41 £15.00
% change year-on-year +3.39% +16.07% -2.76%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 9,944 13,955 14,050
As % of all contract IT jobs advertised in the South East 84.78% 87.22% 84.88%
Number of daily rates quoted 5,973 8,340 8,476
South East median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.66%
10th Percentile £260 £275 £263
90th Percentile £600 £600 £575
England median daily rate £475 £475 £450
% change year-on-year - +5.56% +4.65%
Number of hourly rates quoted 444 463 423
South East median hourly rate £24.00 £27.00 £24.02
Median hourly rate % change year-on-year -11.11% +12.41% +6.76%
10th Percentile £13.05 £11.85 £11.25
90th Percentile £61.75 £52.50 £50.25
England median hourly rate £22.85 £23.42 £23.14
% change year-on-year -2.43% +1.21% -2.57%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in the South East.

Contractor daily rate trend for ITIL in the South East

ITIL
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 January 2020.

Contractor daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in the South East.

Contractor hourly rate trend for ITIL in the South East

ITIL
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITIL in the South East over the 6 months to 17 January 2020.

Contractor hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 17 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -1 374 £350 -6.67% 95
Berkshire +14 246 £356 -4.44% 52
Hampshire -9 200 £400 - 46
Surrey +13 103 £400 +6.67% 41
Buckinghamshire -9 92 £360 -5.39% 34
West Sussex +30 61 £393 -13.26% 24
Oxfordshire +27 36 £163 -40.91% 9
East Sussex -5 10 £800 +100.00% 9
Kent +5 8 £400 +6.67% 17
Sussex - 5 - - 3
Middlesex +8 1 £130 -71.11%
Home Counties - 1 - -
ITIL
England

For the 6 months to 17 January 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 247 (32.16%) Windows
2 246 (32.03%) Microsoft
3 167 (21.74%) Service Management
4 152 (19.79%) Agile Software Development
5 133 (17.32%) Active Directory
6 116 (15.10%) Security Cleared
7 108 (14.06%) Change Management
8 104 (13.54%) Service Delivery
8 104 (13.54%) Telecoms
9 100 (13.02%) Azure
10 98 (12.76%) Office 365
10 98 (12.76%) SLA
11 94 (12.24%) Microsoft Office
12 92 (11.98%) Incident Management
13 90 (11.72%) ITIL V3
13 90 (11.72%) Finance
13 90 (11.72%) Firewall
14 88 (11.46%) Windows 10
15 86 (11.20%) SQL
16 85 (11.07%) VMware
16 85 (11.07%) DevOps
17 84 (10.94%) SC Cleared
17 84 (10.94%) ITSM
18 83 (10.81%) Project Management
19 81 (10.55%) Cisco
19 81 (10.55%) DNS
20 80 (10.42%) Windows 7
20 80 (10.42%) Problem Management
21 78 (10.16%) PRINCE2
22 74 (9.64%) SCCM

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (4.95%) SharePoint
2 33 (4.30%) MS Exchange
3 27 (3.52%) Confluence
4 22 (2.86%) IIS
5 14 (1.82%) Skype for Business
6 9 (1.17%) Apache
7 8 (1.04%) IBM Notes
8 6 (0.78%) CMS
8 6 (0.78%) Exchange Server 2007
8 6 (0.78%) SharePoint 2010
9 5 (0.65%) Exchange Server 2013
9 5 (0.65%) SharePoint 2013
9 5 (0.65%) Tomcat
10 4 (0.52%) nginx
11 3 (0.39%) Exchange Server 2010
11 3 (0.39%) OpenStack
12 2 (0.26%) Apache Spark
12 2 (0.26%) JBoss
12 2 (0.26%) WebLogic
12 2 (0.26%) WebSphere
Applications
1 94 (12.24%) Microsoft Office
2 25 (3.26%) Microsoft Project
3 22 (2.86%) Microsoft Excel
4 18 (2.34%) MS Visio
5 15 (1.95%) Microsoft PowerPoint
6 5 (0.65%) AutoCAD
7 3 (0.39%) Acrobat
8 1 (0.13%) Spreadsheet
Business Applications
1 15 (1.95%) Remedy ITSM
1 15 (1.95%) SAP HCM
2 13 (1.69%) Dynamics CRM
3 6 (0.78%) assyst
3 6 (0.78%) SAP S/4HANA
4 5 (0.65%) Maximo
4 5 (0.65%) SAP BPC
5 4 (0.52%) Dynamics GP
5 4 (0.52%) Payment Gateway
6 3 (0.39%) Salesforce.com CRM
6 3 (0.39%) SAP Payroll
7 2 (0.26%) Oracle EBS
7 2 (0.26%) SAP ERP
7 2 (0.26%) SAP HR
7 2 (0.26%) SAP Oil and Gas
7 2 (0.26%) Sparx Enterprise Architect
7 2 (0.26%) Unit4 Business World
8 1 (0.13%) Oracle Financials
8 1 (0.13%) SAP FI
8 1 (0.13%) SAP WM
Cloud Services
1 100 (13.02%) Azure
2 98 (12.76%) Office 365
3 28 (3.65%) Power Platform
4 27 (3.52%) AWS
5 24 (3.13%) Data Lake Analytics
6 20 (2.60%) SuccessFactors
7 19 (2.47%) SaaS
8 15 (1.95%) Trello
9 14 (1.82%) PaaS
10 12 (1.56%) Cloud Computing
11 11 (1.43%) IaaS
12 10 (1.30%) GitHub
13 7 (0.91%) Dynamics 365
14 5 (0.65%) Akamai
14 5 (0.65%) OneDrive
15 4 (0.52%) G Suite
16 2 (0.26%) Azure Active Directory
16 2 (0.26%) Azure Data Factory
16 2 (0.26%) Google Analytics
16 2 (0.26%) iTunes
Communications & Networking
1 90 (11.72%) Firewall
2 81 (10.55%) DNS
3 57 (7.42%) DHCP
4 48 (6.25%) TCP/IP
5 46 (5.99%) WAN
6 42 (5.47%) LAN
7 26 (3.39%) BGP
7 26 (3.39%) Radio Access Network
7 26 (3.39%) Wireless
8 25 (3.26%) NetScaler
8 25 (3.26%) VoIP
9 24 (3.13%) 4G
9 24 (3.13%) SAN
10 21 (2.73%) Internet
10 21 (2.73%) OSPF
11 20 (2.60%) Cisco ASA
11 20 (2.60%) VPN
12 19 (2.47%) HTTP
13 17 (2.21%) Network Security
14 16 (2.08%) Wi-Fi
Database & Business Intelligence
1 31 (4.04%) SQL Server
2 28 (3.65%) Power BI
2 28 (3.65%) SQL Server Integration Services
3 27 (3.52%) Data Lake
4 25 (3.26%) Big Data
5 11 (1.43%) SQL Server 2008
6 9 (1.17%) MySQL
6 9 (1.17%) PostgreSQL
6 9 (1.17%) SQL Server 2016
7 7 (0.91%) MariaDB
7 7 (0.91%) SQL Server 2012
8 6 (0.78%) Oracle Database
9 5 (0.65%) Amazon RDS
10 4 (0.52%) Data Warehouse
10 4 (0.52%) Oracle Database 12c
10 4 (0.52%) SQL Server Reporting Services
11 3 (0.39%) Azure SQL Database
11 3 (0.39%) Oracle Database 11g
11 3 (0.39%) SAP BW
11 3 (0.39%) SAP HANA
Development Applications
1 33 (4.30%) JIRA
2 23 (2.99%) Visual Studio
3 17 (2.21%) Jenkins
4 16 (2.08%) Visual Studio Team System
5 9 (1.17%) Selenium
6 8 (1.04%) ProC
7 7 (0.91%) GitLab
8 6 (0.78%) MSI
8 6 (0.78%) Team Foundation Server
9 5 (0.65%) PowerBuilder
9 5 (0.65%) Rational DOORS
10 4 (0.52%) ClearCase
10 4 (0.52%) ClearQuest
11 3 (0.39%) Git (software)
11 3 (0.39%) HP UFT
11 3 (0.39%) InstallShield
11 3 (0.39%) TeamCity
12 2 (0.26%) MagicDraw
12 2 (0.26%) TestComplete
12 2 (0.26%) WATIR
General
1 104 (13.54%) Telecoms
2 90 (11.72%) Finance
3 40 (5.21%) Public Sector
4 19 (2.47%) Retail
5 12 (1.56%) Legal
6 9 (1.17%) Local Government
7 8 (1.04%) Back Office
8 7 (0.91%) Advertising
8 7 (0.91%) Banking
9 6 (0.78%) Billing
9 6 (0.78%) Law
9 6 (0.78%) Pharmaceutical
10 4 (0.52%) Japanese Language
10 4 (0.52%) Manufacturing
11 3 (0.39%) Marketing
12 2 (0.26%) Aerospace
12 2 (0.26%) Automotive
12 2 (0.26%) Mandarin Language
12 2 (0.26%) Publishing
13 1 (0.13%) Electronics
Job Titles
1 150 (19.53%) Analyst
2 90 (11.72%) Service Analyst
3 59 (7.68%) Service Desk Analyst
4 57 (7.42%) Architect
5 50 (6.51%) Support Engineer
6 49 (6.38%) Project Manager
6 49 (6.38%) Service Manager
7 40 (5.21%) Network Engineer
8 38 (4.95%) Consultant
8 38 (4.95%) IT Analyst
9 37 (4.82%) IT Support
10 35 (4.56%) 2nd Line Support
10 35 (4.56%) Infrastructure Engineer
11 29 (3.78%) Support Analyst
12 26 (3.39%) Delivery Manager
12 26 (3.39%) Developer
13 25 (3.26%) IT Manager
13 25 (3.26%) Service Transition Analyst
13 25 (3.26%) Transition Analyst
14 24 (3.13%) Solutions Architect
Libraries, Frameworks & Software Standards
1 29 (3.78%) Web Services
2 19 (2.47%) .NET
3 14 (1.82%) REST
4 12 (1.56%) HTML
5 8 (1.04%) LDAP
6 7 (0.91%) SOAP
7 6 (0.78%) XML
8 4 (0.52%) .NET Framework
8 4 (0.52%) ASP.NET
8 4 (0.52%) Middleware
8 4 (0.52%) Twitter Bootstrap
8 4 (0.52%) XMPP
9 3 (0.39%) CSS
9 3 (0.39%) SAP PI
10 2 (0.26%) Ajax
10 2 (0.26%) AngularJS
10 2 (0.26%) JSON
10 2 (0.26%) Kafka
10 2 (0.26%) ModSecurity
11 1 (0.13%) WebSphere MQ
Miscellaneous
1 68 (8.85%) Data Centre
2 59 (7.68%) Analytical Skills
3 43 (5.60%) Management Information System
4 34 (4.43%) Self-Motivation
5 24 (3.13%) CMDB
6 21 (2.73%) NHS
7 20 (2.60%) PKI
8 16 (2.08%) Blackberry
9 13 (1.69%) Clustering
10 12 (1.56%) Fat Client
10 12 (1.56%) Thin Client
10 12 (1.56%) Video Conferencing
11 10 (1.30%) Hybrid Cloud
12 9 (1.17%) Data Structures
12 9 (1.17%) Public Cloud
13 8 (1.04%) iPad
13 8 (1.04%) User Experience
14 7 (0.91%) Smartphone
14 7 (0.91%) Virtual Team
15 6 (0.78%) iPhone
Operating Systems
1 247 (32.16%) Windows
2 88 (11.46%) Windows 10
3 80 (10.42%) Windows 7
4 67 (8.72%) Linux
5 65 (8.46%) Windows Server
6 41 (5.34%) Windows Server 2012
7 36 (4.69%) Windows Server 2008
8 35 (4.56%) Unix
9 26 (3.39%) Android
10 15 (1.95%) Apple iOS
11 14 (1.82%) Mac OS
11 14 (1.82%) Red Hat Enterprise Linux
12 12 (1.56%) Windows Server 2003
13 11 (1.43%) Windows 8
14 10 (1.30%) CentOS
15 8 (1.04%) Windows XP
16 6 (0.78%) AIX
16 6 (0.78%) OpenVMS
17 5 (0.65%) Check Point GAiA
18 4 (0.52%) Windows Vista
Processes & Methodologies
1 167 (21.74%) Service Management
2 152 (19.79%) Agile Software Development
3 108 (14.06%) Change Management
4 104 (13.54%) Service Delivery
5 92 (11.98%) Incident Management
6 90 (11.72%) ITIL V3
7 85 (11.07%) DevOps
8 84 (10.94%) ITSM
9 83 (10.81%) Project Management
10 80 (10.42%) Problem Management
11 78 (10.16%) PRINCE2
12 63 (8.20%) Stakeholder Management
13 61 (7.94%) Problem-Solving
14 58 (7.55%) Configuration Management
15 54 (7.03%) Release Management
16 47 (6.12%) Project Delivery
17 41 (5.34%) TOGAF
17 41 (5.34%) Workflow
18 40 (5.21%) Infrastructure Engineering
18 40 (5.21%) Migration
Programming Languages
1 86 (11.20%) SQL
2 53 (6.90%) PowerShell
3 24 (3.13%) C
4 16 (2.08%) Python
5 15 (1.95%) JavaScript
6 14 (1.82%) Java
7 11 (1.43%) PL/SQL
8 8 (1.04%) C++
9 7 (0.91%) C#
9 7 (0.91%) PHP
10 6 (0.78%) Fortran
10 6 (0.78%) VBScript
10 6 (0.78%) VC++
11 5 (0.65%) Perl
12 4 (0.52%) Bash Shell
12 4 (0.52%) T-SQL
12 4 (0.52%) VB.NET
13 3 (0.39%) Objective-C
13 3 (0.39%) Ruby
13 3 (0.39%) Shell Script
Qualifications
1 116 (15.10%) Security Cleared
2 84 (10.94%) SC Cleared
3 68 (8.85%) Degree
4 58 (7.55%) ITIL Certification
5 49 (6.38%) Cisco Certification
6 44 (5.73%) Microsoft Certification
7 33 (4.30%) CCNA
8 30 (3.91%) DV Cleared
9 29 (3.78%) CCNP
10 22 (2.86%) MCSE
10 22 (2.86%) TOGAF Certification
11 20 (2.60%) PMI Certification
12 17 (2.21%) PRINCE2 Certification
13 16 (2.08%) CISSP
13 16 (2.08%) ITIL Foundation Certificate
13 16 (2.08%) MCP
13 16 (2.08%) PMP
14 10 (1.30%) MCSA
15 8 (1.04%) CCIE
15 8 (1.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 98 (12.76%) SLA
2 44 (5.73%) QA
3 15 (1.95%) ISO/IEC 27001
4 14 (1.82%) COBIT
5 13 (1.69%) ISO/IEC 20000
6 10 (1.30%) PMO
7 9 (1.17%) GDPR
8 6 (0.78%) PCI DSS
9 4 (0.52%) ISO 9000
9 4 (0.52%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 3 (0.39%) ISO 9001
11 2 (0.26%) JSP 440
11 2 (0.26%) Sarbanes-Oxley
12 1 (0.13%) Disclosure Scotland
12 1 (0.13%) GxP
12 1 (0.13%) ISO 22301
12 1 (0.13%) NIST
System Software
1 133 (17.32%) Active Directory
2 58 (7.55%) VMware Infrastructure
3 37 (4.82%) Hyper-V
4 22 (2.86%) XenApp
5 13 (1.69%) Docker
5 13 (1.69%) XenDesktop
6 10 (1.30%) vSphere
7 9 (1.17%) Citrix Hypervisor
7 9 (1.17%) DFS Replication
8 7 (0.91%) VMware ESXi
9 6 (0.78%) Microsoft App-V
9 6 (0.78%) VMware Workstation
10 5 (0.65%) VMware NSX
11 4 (0.52%) NFS
11 4 (0.52%) Virtual Machines
12 3 (0.39%) BitLocker
12 3 (0.39%) Citrix Presentation Server
12 3 (0.39%) OCFS2
12 3 (0.39%) Oracle RAC
12 3 (0.39%) vCloud
Systems Management
1 74 (9.64%) SCCM
2 23 (2.99%) Ansible
3 18 (2.34%) Microsoft Intune
4 15 (1.95%) Puppet
5 11 (1.43%) Kubernetes
6 10 (1.30%) Cisco Prime
7 8 (1.04%) SCOM
7 8 (1.04%) vCenter Server
8 6 (0.78%) FortiGate
8 6 (0.78%) Nessus
8 6 (0.78%) NetBackup
8 6 (0.78%) OpenView Configuration Management
8 6 (0.78%) SCVMM
8 6 (0.78%) WSUS
9 5 (0.65%) Opscode Chef
10 4 (0.52%) AirWatch
10 4 (0.52%) Nagios
10 4 (0.52%) Oracle Enterprise Manager
10 4 (0.52%) Single Sign-On
10 4 (0.52%) Systems Management Server (SMS)
Vendors
1 246 (32.03%) Microsoft
2 85 (11.07%) VMware
3 81 (10.55%) Cisco
4 68 (8.85%) ServiceNow
5 61 (7.94%) Citrix
6 54 (7.03%) Remedy
7 50 (6.51%) SAP
8 36 (4.69%) Oracle
9 34 (4.43%) CheckPoint
10 27 (3.52%) HP
11 23 (2.99%) Palo Alto
12 20 (2.60%) Dell
12 20 (2.60%) IBM
13 19 (2.47%) Huawei
14 18 (2.34%) Juniper
15 16 (2.08%) F5
15 16 (2.08%) McAfee
16 14 (1.82%) Apple
17 13 (1.69%) BMC
17 13 (1.69%) Red Hat