Period
to 2 April 2020

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 2 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
England > South East
6 months to
2 Apr 2020
Same period 2019 Same period 2018
Rank 30 26 23
Rank change year-on-year -4 -3 -6
Contract jobs citing ITIL 585 1,027 1,139
As % of all contract jobs advertised in the South East 6.02% 6.57% 6.79%
As % of the Processes & Methodologies category 7.20% 7.50% 7.96%
Number of daily rates quoted 351 639 711
Median daily rate £400 £390 £413
Median daily rate % change year-on-year +2.56% -5.45% -2.94%
10th Percentile £163 £180 £175
90th Percentile £575 £550 £563
England median daily rate £400 £425 £400
% change year-on-year -5.88% +6.25% -
Number of hourly rates quoted 34 71 46
Median hourly rate £17.08 £18.00 £14.50
Median hourly rate % change year-on-year -5.11% +24.14% -3.33%
10th Percentile £15.23 £14.00 £10.40
90th Percentile £30.13 £33.40 £25.57
England median hourly rate £18.50 £17.50 £15.49
% change year-on-year +5.71% +12.98% -3.19%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 8,130 13,701 14,313
As % of all contract IT jobs advertised in the South East 83.69% 87.60% 85.31%
Number of daily rates quoted 4,759 8,283 8,410
Median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.03%
10th Percentile £255 £275 £285
90th Percentile £603 £605 £588
England median daily rate £475 £475 £463
% change year-on-year - +2.70% +5.11%
Number of hourly rates quoted 395 478 441
Median hourly rate £23.88 £24.47 £22.50
Median hourly rate % change year-on-year -2.42% +8.77% -0.04%
10th Percentile £12.83 £12.00 £11.00
90th Percentile £54.50 £52.50 £50.75
Median hourly rate £25.00 £24.50 £23.50
% change year-on-year +2.04% +4.26% -6.00%

ITIL
Job Vacancy Trend in the South East

Job postings citing ITIL as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for ITIL in the South East

ITIL
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing ITIL in the South East.

Daily rate trend for ITIL in the South East

ITIL
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing ITIL in the South East over the 6 months to 2 April 2020.

Daily rate histogram for ITIL in the South East

ITIL
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing ITIL in the South East.

Hourly rate trend for ITIL in the South East

ITIL
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing ITIL in the South East over the 6 months to 2 April 2020.

Hourly rate histogram for ITIL in the South East

ITIL
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the South East region over the 6 months to 2 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +3 320 £350 -4.11% 44
Berkshire +8 209 £350 -12.23% 20
Hampshire -5 163 £403 -2.30% 33
Buckinghamshire -5 93 £387 +10.43% 18
Surrey +2 60 £402 +6.42% 16
West Sussex -1 20 £520 +20.93% 5
Oxfordshire -2 18 £200 +23.08% 6
Kent -1 11 £425 +54.55% 14
East Sussex +6 7 £500 +25.00% 6
Middlesex +12 1 £130 -72.63%
ITIL
England

For the 6 months to 2 April 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for ITIL.

1 195 (33.33%) Windows
2 191 (32.65%) Microsoft
3 127 (21.71%) Service Management
4 116 (19.83%) Security Cleared
5 113 (19.32%) Active Directory
6 101 (17.26%) Agile Software Development
7 81 (13.85%) SC Cleared
8 78 (13.33%) Azure
9 77 (13.16%) Telecoms
10 76 (12.99%) Change Management
10 76 (12.99%) SLA
11 72 (12.31%) PRINCE2
12 71 (12.14%) Problem-Solving
13 70 (11.97%) Degree
14 69 (11.79%) VMware
15 68 (11.62%) Windows Server
16 67 (11.45%) Project Management
17 66 (11.28%) Office 365
17 66 (11.28%) Windows 10
18 65 (11.11%) Cisco
19 64 (10.94%) Incident Management
19 64 (10.94%) DevOps
20 63 (10.77%) Microsoft Office
21 61 (10.43%) Firewall
21 61 (10.43%) ITSM
22 59 (10.09%) Stakeholder Management
23 57 (9.74%) SCCM
23 57 (9.74%) Windows 7
23 57 (9.74%) ITIL V3
24 55 (9.40%) Analytical Skills

ITIL
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (4.96%) SharePoint
2 25 (4.27%) MS Exchange
3 23 (3.93%) Confluence
4 13 (2.22%) IIS
5 9 (1.54%) Exchange Server 2007
5 9 (1.54%) Exchange Server 2010
6 8 (1.37%) Skype for Business
7 7 (1.20%) IBM Notes
8 6 (1.03%) Apache
8 6 (1.03%) Exchange Server 2013
9 4 (0.68%) CMS
10 3 (0.51%) Exchange Server 2003
10 3 (0.51%) OpenStack
10 3 (0.51%) Tomcat
11 2 (0.34%) Documentum
11 2 (0.34%) JBoss
11 2 (0.34%) nginx
11 2 (0.34%) SharePoint 2013
11 2 (0.34%) WebLogic
11 2 (0.34%) WebSphere
Applications
1 63 (10.77%) Microsoft Office
2 24 (4.10%) Microsoft Excel
3 17 (2.91%) Microsoft Project
3 17 (2.91%) MS Visio
4 16 (2.74%) Microsoft PowerPoint
5 3 (0.51%) Acrobat
6 1 (0.17%) AutoCAD
6 1 (0.17%) Spreadsheet
Business Applications
1 20 (3.42%) Remedy ITSM
2 14 (2.39%) Dynamics CRM
3 11 (1.88%) SAP HCM
4 6 (1.03%) Maximo
5 5 (0.85%) SAP BPC
6 4 (0.68%) Payment Gateway
7 3 (0.51%) SAP Payroll
8 2 (0.34%) SAP HR
8 2 (0.34%) Sparx Enterprise Architect
9 1 (0.17%) assyst
9 1 (0.17%) Elite 3E
9 1 (0.17%) Oracle Financials
9 1 (0.17%) SAP ERP
9 1 (0.17%) SAP S/4HANA
9 1 (0.17%) SAP WM
9 1 (0.17%) Sprinklr
9 1 (0.17%) Unica
Cloud Services
1 78 (13.33%) Azure
2 66 (11.28%) Office 365
3 24 (4.10%) AWS
4 22 (3.76%) Power Platform
5 16 (2.74%) SuccessFactors
6 13 (2.22%) Data Lake Analytics
7 11 (1.88%) GitHub
7 11 (1.88%) Trello
8 8 (1.37%) SaaS
9 7 (1.20%) Cloud Computing
9 7 (1.20%) IaaS
10 6 (1.03%) PaaS
11 5 (0.85%) Akamai
12 4 (0.68%) Azure Active Directory
12 4 (0.68%) OneDrive
13 3 (0.51%) G Suite
13 3 (0.51%) Yammer
14 2 (0.34%) GCP
14 2 (0.34%) iTunes
14 2 (0.34%) OpenShift
Communications & Networking
1 61 (10.43%) Firewall
2 51 (8.72%) DNS
3 36 (6.15%) DHCP
4 31 (5.30%) WAN
5 30 (5.13%) TCP/IP
6 29 (4.96%) LAN
7 26 (4.44%) Radio Access Network
8 20 (3.42%) BGP
9 19 (3.25%) Internet
9 19 (3.25%) NetScaler
10 17 (2.91%) HTTP
10 17 (2.91%) VLAN
10 17 (2.91%) VoIP
11 16 (2.74%) OSPF
11 16 (2.74%) SAN
11 16 (2.74%) Wi-Fi
12 14 (2.39%) Cisco ASA
12 14 (2.39%) Wireless
13 13 (2.22%) 4G
13 13 (2.22%) SSL
Database & Business Intelligence
1 32 (5.47%) SQL Server
2 27 (4.62%) SQL Server Integration Services
3 21 (3.59%) Power BI
4 15 (2.56%) Data Lake
5 13 (2.22%) Big Data
5 13 (2.22%) SQL Server Reporting Services
6 11 (1.88%) Data Warehouse
6 11 (1.88%) PostgreSQL
7 9 (1.54%) MariaDB
8 8 (1.37%) Oracle BI EE
8 8 (1.37%) Oracle Database
8 8 (1.37%) Relational Database
9 7 (1.20%) Enterprise Data Warehouse
10 5 (0.85%) Amazon RDS
10 5 (0.85%) Oracle Database 11g
11 4 (0.68%) Oracle Database 12c
11 4 (0.68%) SQL Server 2016
12 3 (0.51%) Oracle OWB
12 3 (0.51%) RDBMS
12 3 (0.51%) SQL Server 2012
Development Applications
1 30 (5.13%) JIRA
2 14 (2.39%) Jenkins
2 14 (2.39%) Visual Studio
3 10 (1.71%) GitLab
4 7 (1.20%) Git (software)
4 7 (1.20%) ProC
4 7 (1.20%) Team Foundation Server
5 5 (0.85%) PowerBuilder
5 5 (0.85%) Selenium
6 4 (0.68%) Artifactory
6 4 (0.68%) Visual Studio Team System
7 3 (0.51%) Rational DOORS
7 3 (0.51%) Subversion
8 2 (0.34%) Cucumber
8 2 (0.34%) JUnit
8 2 (0.34%) MagicDraw
8 2 (0.34%) Maven
8 2 (0.34%) TestDirector
9 1 (0.17%) HP UFT
9 1 (0.17%) LoadRunner
General
1 77 (13.16%) Telecoms
2 45 (7.69%) Finance
3 36 (6.15%) Public Sector
4 13 (2.22%) Retail
5 9 (1.54%) Legal
5 9 (1.54%) Local Government
6 7 (1.20%) Pharmaceutical
7 6 (1.03%) Back Office
7 6 (1.03%) Law
8 3 (0.51%) Advertising
8 3 (0.51%) Swedish Language
9 2 (0.34%) German Language
9 2 (0.34%) Hebrew Language
9 2 (0.34%) Manufacturing
10 1 (0.17%) Aerospace
10 1 (0.17%) Games
10 1 (0.17%) Military
10 1 (0.17%) Publishing
10 1 (0.17%) Retail Finance
10 1 (0.17%) Spanish Language
Job Titles
1 120 (20.51%) Analyst
2 66 (11.28%) Service Analyst
3 47 (8.03%) Architect
4 45 (7.69%) Service Desk Analyst
5 44 (7.52%) Project Manager
6 38 (6.50%) Support Engineer
7 29 (4.96%) Infrastructure Engineer
8 26 (4.44%) IT Analyst
9 25 (4.27%) Service Manager
10 24 (4.10%) 2nd Line Support
10 24 (4.10%) Consultant
10 24 (4.10%) IT Manager
11 23 (3.93%) Support Analyst
12 22 (3.76%) Developer
12 22 (3.76%) IT Support
13 20 (3.42%) Network Engineer
14 19 (3.25%) Delivery Manager
15 18 (3.08%) IT Engineer
16 16 (2.74%) Service Transition Analyst
16 16 (2.74%) Transition Analyst
Libraries, Frameworks & Software Standards
1 15 (2.56%) .NET
2 9 (1.54%) Web Services
3 7 (1.20%) Middleware
4 6 (1.03%) LDAP
4 6 (1.03%) SAP Fiori
4 6 (1.03%) SAPUI5
5 5 (0.85%) CSS
5 5 (0.85%) HTML
5 5 (0.85%) SOAP
6 4 (0.68%) REST
6 4 (0.68%) XML
7 3 (0.51%) Hibernate
7 3 (0.51%) SAP PI
8 2 (0.34%) Ajax
8 2 (0.34%) AngularJS
8 2 (0.34%) Apache Cordova
8 2 (0.34%) Node.js
8 2 (0.34%) TIBCO EMS
8 2 (0.34%) Twitter Bootstrap
8 2 (0.34%) XMPP
Miscellaneous
1 55 (9.40%) Analytical Skills
2 47 (8.03%) Management Information System
3 40 (6.84%) Data Centre
4 37 (6.32%) Self-Motivation
5 22 (3.76%) PKI
6 18 (3.08%) NHS
7 14 (2.39%) CMDB
8 13 (2.22%) Clustering
9 12 (2.05%) Fat Client
9 12 (2.05%) Thin Client
10 9 (1.54%) Blackberry
10 9 (1.54%) Video Conferencing
11 7 (1.20%) Client/Server
11 7 (1.20%) Virtual Team
12 6 (1.03%) Hybrid Cloud
12 6 (1.03%) PMI
13 5 (0.85%) BYOD
13 5 (0.85%) Digital TV
13 5 (0.85%) iPhone
13 5 (0.85%) User Experience
Operating Systems
1 195 (33.33%) Windows
2 68 (11.62%) Windows Server
3 66 (11.28%) Windows 10
4 57 (9.74%) Windows 7
5 51 (8.72%) Linux
6 35 (5.98%) Windows Server 2012
7 34 (5.81%) Windows Server 2008
8 27 (4.62%) Unix
9 22 (3.76%) Windows Server 2016
10 19 (3.25%) Windows Server 2003
11 16 (2.74%) Red Hat Enterprise Linux
12 14 (2.39%) Android
13 12 (2.05%) Windows 8
14 9 (1.54%) Apple iOS
14 9 (1.54%) Mac OS
15 8 (1.37%) AIX
15 8 (1.37%) Windows Vista
16 7 (1.20%) OpenVMS
17 6 (1.03%) CentOS
18 5 (0.85%) CoreOS
Processes & Methodologies
1 127 (21.71%) Service Management
2 101 (17.26%) Agile Software Development
3 76 (12.99%) Change Management
4 72 (12.31%) PRINCE2
5 71 (12.14%) Problem-Solving
6 67 (11.45%) Project Management
7 64 (10.94%) DevOps
7 64 (10.94%) Incident Management
8 61 (10.43%) ITSM
9 59 (10.09%) Stakeholder Management
10 57 (9.74%) ITIL V3
11 55 (9.40%) Project Delivery
12 51 (8.72%) Service Delivery
13 50 (8.55%) Problem Management
14 42 (7.18%) Waterfall
15 41 (7.01%) Release Management
16 36 (6.15%) Infrastructure Engineering
16 36 (6.15%) Workflow
17 34 (5.81%) High Availability
17 34 (5.81%) Migration
Programming Languages
1 48 (8.21%) SQL
2 35 (5.98%) PowerShell
3 13 (2.22%) C
4 11 (1.88%) Java
4 11 (1.88%) VBScript
5 10 (1.71%) PL/SQL
5 10 (1.71%) Python
6 7 (1.20%) Fortran
6 7 (1.20%) JavaScript
6 7 (1.20%) VC++
7 6 (1.03%) C++
7 6 (1.03%) VB
8 5 (0.85%) Perl
9 4 (0.68%) Bash Shell
9 4 (0.68%) PHP
9 4 (0.68%) Shell Script
9 4 (0.68%) T-SQL
10 2 (0.34%) Apple Swift
10 2 (0.34%) Objective-C
11 1 (0.17%) LotusScript
Qualifications
1 116 (19.83%) Security Cleared
2 81 (13.85%) SC Cleared
3 70 (11.97%) Degree
4 52 (8.89%) ITIL Certification
5 34 (5.81%) DV Cleared
5 34 (5.81%) Microsoft Certification
6 33 (5.64%) Cisco Certification
7 21 (3.59%) CCNP
8 20 (3.42%) MCSA
9 18 (3.08%) ITIL Foundation Certificate
9 18 (3.08%) MCSE
10 12 (2.05%) CCNA
10 12 (2.05%) ISEB
10 12 (2.05%) PMI Certification
11 11 (1.88%) VMware Certified Professional (VCP)
12 10 (1.71%) MCP
12 10 (1.71%) PRINCE2 Certification
13 9 (1.54%) ISTQB
14 7 (1.20%) MCITP
14 7 (1.20%) PMP
Quality Assurance & Compliance
1 76 (12.99%) SLA
2 19 (3.25%) ISO/IEC 27001
3 16 (2.74%) QA
4 13 (2.22%) PCI DSS
5 10 (1.71%) COBIT
6 6 (1.03%) GDPR
6 6 (1.03%) PMO
7 5 (0.85%) ISO 9001
8 4 (0.68%) Disclosure Scotland
9 3 (0.51%) ISO/IEC 20000
9 3 (0.51%) NIST
10 2 (0.34%) Data Quality
10 2 (0.34%) GAMP
10 2 (0.34%) HL7
10 2 (0.34%) JSP 440
10 2 (0.34%) Sarbanes-Oxley
11 1 (0.17%) GMP
11 1 (0.17%) GxP
11 1 (0.17%) ISO 22301
11 1 (0.17%) SSAE 16
System Software
1 113 (19.32%) Active Directory
2 47 (8.03%) VMware Infrastructure
3 29 (4.96%) Hyper-V
4 17 (2.91%) Docker
5 16 (2.74%) XenApp
6 15 (2.56%) vSphere
7 13 (2.22%) XenDesktop
8 9 (1.54%) DFS Replication
9 8 (1.37%) Citrix Hypervisor
10 7 (1.20%) VMware ESXi
11 6 (1.03%) VMware NSX
12 4 (0.68%) UAG
13 3 (0.51%) NFS
13 3 (0.51%) OCFS2
13 3 (0.51%) Oracle RAC
14 2 (0.34%) iptables
14 2 (0.34%) vCloud
14 2 (0.34%) Virtual Machines
14 2 (0.34%) VMware Workstation
15 1 (0.17%) BitLocker
Systems Management
1 57 (9.74%) SCCM
2 23 (3.93%) Ansible
3 14 (2.39%) Puppet
4 13 (2.22%) Kubernetes
5 10 (1.71%) Microsoft Intune
5 10 (1.71%) OpenView Configuration Management
6 8 (1.37%) FortiGate
6 8 (1.37%) Opscode Chef
6 8 (1.37%) WSUS
7 7 (1.20%) Cisco Prime
7 7 (1.20%) NetBackup
7 7 (1.20%) SCOM
8 6 (1.03%) BladeLogic
8 6 (1.03%) SCDPM
9 4 (0.68%) HP Quality Center
9 4 (0.68%) Oracle Enterprise Manager
9 4 (0.68%) vRealize
10 3 (0.51%) Data Guard
10 3 (0.51%) Systems Management Server (SMS)
10 3 (0.51%) ZABBIX
Vendors
1 191 (32.65%) Microsoft
2 69 (11.79%) VMware
3 65 (11.11%) Cisco
4 44 (7.52%) Remedy
5 38 (6.50%) Citrix
6 36 (6.15%) ServiceNow
7 28 (4.79%) HP
8 27 (4.62%) SAP
9 25 (4.27%) F5
10 23 (3.93%) CheckPoint
11 20 (3.42%) Oracle
11 20 (3.42%) Red Hat
12 16 (2.74%) Juniper
13 14 (2.39%) Apple
13 14 (2.39%) Palo Alto
14 13 (2.22%) BMC
15 12 (2.05%) Dell
15 12 (2.05%) SolarWinds
16 11 (1.88%) Huawei
16 11 (1.88%) IBM