Period
to 22 November 2017

The median contractor rate for an ITIL Service Manager was £425 per day in advertised job vacancies in the South East during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Service Manager
England > South East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 346 360 346
Rank change year-on-year +14 -14 +9
Contract jobs requiring an ITIL Service Manager 25 20 41
As % of all contract IT jobs advertised in the South East 0.15% 0.12% 0.21%
As % of the Job Titles category 0.16% 0.13% 0.23%
Number of daily rates quoted 21 17 27
South East median daily rate £425 £450 £390
Median daily rate % change year-on-year -5.56% +15.38% -6.02%
10th Percentile £340 £311 £226
90th Percentile £500 £500 £486
England median daily rate £425 £425 £400
% change year-on-year - +6.25% +5.26%
Number of hourly rates quoted 0 0 0
South East median hourly rate - - -
England median hourly rate - £187.50 £30.52
% change year-on-year - +514.35% +60.63%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15916 15709 18180
% of contract IT jobs with a recognized job title 94.51% 93.96% 94.93%
Number of daily rates quoted 9454 9351 10674
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 650 777 914
South East median hourly rate £18.00 £19.61 £18.50
Median hourly rate % change year-on-year -8.21% +6.00% +15.63%
10th Percentile £10.98 £10.25 £10.29
90th Percentile £48.75 £49.03 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

ITIL Service Manager
Job Vacancy Trend in the South East

Job postings that featured ITIL Service Manager in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL Service Manager in the South East

ITIL Service Manager
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Service Manager in the South East.

Contractor daily rate trend for ITIL Service Manager in the South East

ITIL Service Manager
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITIL Service Manager in the South East over the 6 months to 22 November 2017.

Contractor daily rate histogram for ITIL Service Manager in the South East

ITIL Service Manager
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Service Manager in the South East.

Contractor hourly rate trend for ITIL Service Manager in the South East

ITIL Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the South East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -11 15 £450 -
Buckinghamshire -23 7 £440 -2.22%
West Sussex -3 6 £400 +26.98%
Berkshire +7 4 £338 -15.63%
Oxfordshire +3 4 £488 +8.33%
Hampshire +11 2 £463 -2.63%
Middlesex +6 1 £396 -
Surrey - 1 £475 -
ITIL Service Manager
England

ITIL Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 November 2017, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring ITIL Service Manager in the job title.

1 25 (100.00%) ITIL
2 17 (68.00%) Service Delivery
3 9 (36.00%) Service Management
4 8 (32.00%) SLA
5 7 (28.00%) Stakeholder Management
5 7 (28.00%) SC Cleared
5 7 (28.00%) DV Cleared
5 7 (28.00%) Security Cleared
5 7 (28.00%) ITIL Foundation Certificate
6 6 (24.00%) ITSM
6 6 (24.00%) ITIL Certification
7 5 (20.00%) Finance
7 5 (20.00%) Logistics
7 5 (20.00%) Service Delivery Management
8 4 (16.00%) Proactive Management
8 4 (16.00%) Virtual Team
8 4 (16.00%) ITIL V3
9 3 (12.00%) Retail
9 3 (12.00%) Telecoms
9 3 (12.00%) Project Management
9 3 (12.00%) Cisco
9 3 (12.00%) PRINCE2
9 3 (12.00%) E-Commerce
9 3 (12.00%) Continuous Improvement
9 3 (12.00%) Line Management
9 3 (12.00%) People Management
9 3 (12.00%) Data Centre
9 3 (12.00%) Stakeholder and Relationship Management
10 2 (8.00%) Virtual Team Management
10 2 (8.00%) Service Design

ITIL Service Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) MS Exchange
Applications
1 2 (8.00%) Microsoft Project
Business Applications
1 1 (4.00%) Remedy ITSM
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 1 (4.00%) LAN
General
1 5 (20.00%) Finance
2 3 (12.00%) Retail
2 3 (12.00%) Telecoms
3 1 (4.00%) Pharmaceutical
Miscellaneous
1 4 (16.00%) Virtual Team
2 3 (12.00%) Data Centre
3 2 (8.00%) EPoS
4 1 (4.00%) CMDB
4 1 (4.00%) Greenfield Project
4 1 (4.00%) Life Science
4 1 (4.00%) User Experience
Operating Systems
1 1 (4.00%) Windows
1 1 (4.00%) Windows Server
Processes & Methodologies
1 25 (100.00%) ITIL
2 17 (68.00%) Service Delivery
3 9 (36.00%) Service Management
4 7 (28.00%) Stakeholder Management
5 6 (24.00%) ITSM
6 5 (20.00%) Logistics
6 5 (20.00%) Service Delivery Management
7 4 (16.00%) ITIL V3
7 4 (16.00%) Proactive Management
8 3 (12.00%) Continuous Improvement
8 3 (12.00%) E-Commerce
8 3 (12.00%) Line Management
8 3 (12.00%) People Management
8 3 (12.00%) PRINCE2
8 3 (12.00%) Project Management
8 3 (12.00%) Stakeholder and Relationship Management
9 2 (8.00%) Matrix Organization
9 2 (8.00%) Service Design
9 2 (8.00%) Six Sigma
9 2 (8.00%) Virtual Team Management
Qualifications
1 7 (28.00%) DV Cleared
1 7 (28.00%) ITIL Foundation Certificate
1 7 (28.00%) SC Cleared
1 7 (28.00%) Security Cleared
2 6 (24.00%) ITIL Certification
3 2 (8.00%) CCENT
3 2 (8.00%) CCNA
3 2 (8.00%) Cisco Certification
3 2 (8.00%) Degree
3 2 (8.00%) Master's Degree
3 2 (8.00%) Six Sigma Black Belt
4 1 (4.00%) MBA
4 1 (4.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (32.00%) SLA
2 2 (8.00%) ISO 9001
2 2 (8.00%) ISO/IEC 20000
3 1 (4.00%) GAMP
3 1 (4.00%) Sarbanes-Oxley
System Software
1 1 (4.00%) Active Directory
Vendors
1 3 (12.00%) Cisco
2 2 (8.00%) Microsoft
2 2 (8.00%) Remedy
3 1 (4.00%) Salesforce.com
3 1 (4.00%) ServiceNow