Period
to 19 July 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 201 207 195
Rank change year-on-year +6 -12 +24
Contract jobs citing Problem Management 187 174 231
As % of all contract IT jobs advertised in the South East 1.10% 1.08% 1.24%
As % of the Processes & Methodologies category 1.29% 1.30% 1.49%
Number of daily rates quoted 89 87 136
South East median daily rate £335 £348 £375
Median daily rate % change year-on-year -3.74% -7.20% +10.29%
10th Percentile £146 £209 £213
90th Percentile £500 £500 £488
England median daily rate £420 £375 £350
% change year-on-year +12.00% +7.14% -
Number of hourly rates quoted 15 9 5
South East median hourly rate £20.00 £13.50 £7.88
Median hourly rate % change year-on-year +48.15% +71.43% -73.75%
10th Percentile £10.81 £9.95 £7.69
90th Percentile £46.75 £61.30 £19.73
England median hourly rate £16.00 £14.15 £22.50
% change year-on-year +13.11% -37.13% +1.12%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,490 13,384 15,452
As % of all contract IT jobs advertised in the South East 85.03% 83.44% 82.87%
Number of daily rates quoted 8,611 7,782 9,471
South East median daily rate £438 £418 £400
Median daily rate % change year-on-year +4.60% +4.56% +5.26%
10th Percentile £281 £263 £255
90th Percentile £588 £563 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 513 522 565
South East median hourly rate £25.12 £20.00 £23.75
Median hourly rate % change year-on-year +25.60% -15.79% +10.21%
10th Percentile £11.17 £11.64 £11.77
90th Percentile £52.25 £50.25 £51.00
England median hourly rate £22.50 £24.86 £23.75
% change year-on-year -9.49% +4.67% +13.10%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 19 July 2018.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 19 July 2018.

Contractor hourly rate histogram for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -8 112 £325 -6.88% 12
Buckinghamshire +9 52 £325 - 1
Berkshire -23 38 £393 -7.10% 10
Hampshire -8 26 £200 -50.00% 6
Surrey -17 24 £455 +22.97% 4
Oxfordshire +13 22 £325 -27.78% 1
East Sussex +3 10 £400 -
West Sussex +5 9 £436 +45.42%
Kent +8 5 £265 -21.48% 1
Problem Management
England

For the 6 months to 19 July 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Problem Management.

1 95 (50.80%) ITIL
2 69 (36.90%) Windows
3 49 (26.20%) Active Directory
4 48 (25.67%) Microsoft
4 48 (25.67%) Incident Management
5 39 (20.86%) Change Management
5 39 (20.86%) Windows Server
6 36 (19.25%) Service Management
7 33 (17.65%) Analytical Skills
8 30 (16.04%) Root Cause Analysis
8 30 (16.04%) DNS
9 29 (15.51%) Security Cleared
10 28 (14.97%) Office 365
10 28 (14.97%) Microsoft Office
10 28 (14.97%) Firewall
11 27 (14.44%) SLA
12 26 (13.90%) PowerShell
13 25 (13.37%) SCCM
13 25 (13.37%) Disaster Recovery
14 24 (12.83%) Service Delivery
14 24 (12.83%) Linux
15 23 (12.30%) Web Services
15 23 (12.30%) Oracle
15 23 (12.30%) MS Exchange
15 23 (12.30%) Telecoms
16 22 (11.76%) VMware
16 22 (11.76%) TCP/IP
16 22 (11.76%) Degree
16 22 (11.76%) ITIL V3
16 22 (11.76%) Runbook

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (12.30%) MS Exchange
2 11 (5.88%) IIS
2 11 (5.88%) SharePoint
3 10 (5.35%) SAS
4 7 (3.74%) Apache
5 6 (3.21%) JBoss
6 5 (2.67%) Confluence
6 5 (2.67%) SharePoint Server
6 5 (2.67%) Skype for Business
7 4 (2.14%) Exchange Server 2007
7 4 (2.14%) Tomcat
7 4 (2.14%) WebLogic
8 3 (1.60%) SAP Portal
9 2 (1.07%) Exchange Server 2010
9 2 (1.07%) WildFly
10 1 (0.53%) Exchange Server 2013
Applications
1 28 (14.97%) Microsoft Office
2 2 (1.07%) Microsoft Project
3 1 (0.53%) Microsoft Excel
3 1 (0.53%) Microsoft PowerPoint
Business Applications
1 4 (2.14%) Remedy ITSM
2 3 (1.60%) Dynamics CRM
2 3 (1.60%) SAP PSCD
3 1 (0.53%) SAP CO
3 1 (0.53%) SAP FI
3 1 (0.53%) SAP FI/CO
Cloud Services
1 28 (14.97%) Office 365
2 21 (11.23%) Microsoft Azure
3 17 (9.09%) Amazon AWS
4 2 (1.07%) IaaS
5 1 (0.53%) OneDrive
Communications & Networking
1 30 (16.04%) DNS
2 28 (14.97%) Firewall
3 22 (11.76%) TCP/IP
4 19 (10.16%) LAN
5 18 (9.63%) DHCP
5 18 (9.63%) VPN
6 16 (8.56%) WAN
7 11 (5.88%) BGP
7 11 (5.88%) Remote Desktop
8 9 (4.81%) Internet
9 8 (4.28%) SAN
10 7 (3.74%) Network Security
10 7 (3.74%) Wi-Fi
11 6 (3.21%) Ethernet
11 6 (3.21%) OSPF
11 6 (3.21%) VLAN
12 5 (2.67%) Intrusion Detection
12 5 (2.67%) MPLS
12 5 (2.67%) NetScaler
12 5 (2.67%) Wireless
Database & Business Intelligence
1 17 (9.09%) Data Warehouse
2 16 (8.56%) Amazon RDS
3 12 (6.42%) Big Data
3 12 (6.42%) Hadoop
4 10 (5.35%) Apache Hive
4 10 (5.35%) Data Lake
4 10 (5.35%) NoSQL
4 10 (5.35%) OLAP
4 10 (5.35%) Relational Database
5 9 (4.81%) SQL Server
6 8 (4.28%) Oracle Database
6 8 (4.28%) Oracle OLAP
7 6 (3.21%) BusinessObjects
8 4 (2.14%) Oracle Database 12c
9 3 (1.60%) MySQL
9 3 (1.60%) SAP BW
9 3 (1.60%) SAS Data Integration Studio
9 3 (1.60%) SAS Enterprise Guide
9 3 (1.60%) SQL Server 2012
10 2 (1.07%) Oracle Database 10g
Development Applications
1 5 (2.67%) JIRA
2 1 (0.53%) Oracle APEX
General
1 23 (12.30%) Telecoms
2 13 (6.95%) Finance
3 11 (5.88%) Legal
4 8 (4.28%) Retail
5 4 (2.14%) Military
6 2 (1.07%) Dutch Language
6 2 (1.07%) French Language
6 2 (1.07%) German Language
6 2 (1.07%) Italian Language
6 2 (1.07%) Pharmaceutical
6 2 (1.07%) Publishing
6 2 (1.07%) Spanish Language
7 1 (0.53%) Electronics
7 1 (0.53%) Front Office
7 1 (0.53%) Local Government
Job Titles
1 35 (18.72%) Analyst
2 17 (9.09%) Service Manager
3 14 (7.49%) 2nd Line Support
3 14 (7.49%) Developer
3 14 (7.49%) Problem Analyst
3 14 (7.49%) Systems Engineer
4 13 (6.95%) Support Engineer
5 12 (6.42%) SCCM Engineer
6 11 (5.88%) 1st/2nd Line Support
6 11 (5.88%) Active Directory Engineer
6 11 (5.88%) Windows Engineer
7 10 (5.35%) Support Analyst
7 10 (5.35%) Windows Systems Engineer
8 9 (4.81%) 3rd Line Support
8 9 (4.81%) Applications Support
8 9 (4.81%) Infrastructure Engineer
8 9 (4.81%) IT Support
8 9 (4.81%) Network Engineer
8 9 (4.81%) Network Services Manager
8 9 (4.81%) Service Analyst
Libraries, Frameworks & Software Standards
1 23 (12.30%) Web Services
2 8 (4.28%) Middleware
3 3 (1.60%) Web Dynpro
4 2 (1.07%) Web Services Management
5 1 (0.53%) .NET
5 1 (0.53%) .NET Framework
5 1 (0.53%) Entity Framework
5 1 (0.53%) LDAP
5 1 (0.53%) REST
Miscellaneous
1 33 (17.65%) Analytical Skills
2 19 (10.16%) Management Information System
3 9 (4.81%) Video Conferencing
4 8 (4.28%) Data Centre
5 7 (3.74%) Computer Science
6 6 (3.21%) Clustering
6 6 (3.21%) Self-Motivation
7 5 (2.67%) Enterprise Software
8 4 (2.14%) Mainframe
8 4 (2.14%) Smartphone
9 3 (1.60%) Client/Server
9 3 (1.60%) CMDB
9 3 (1.60%) PKI
10 2 (1.07%) Fat Client
10 2 (1.07%) FMCG
10 2 (1.07%) Thin Client
10 2 (1.07%) Virtual Team
11 1 (0.53%) Freedom of Information
11 1 (0.53%) iPad
11 1 (0.53%) User Experience
Operating Systems
1 69 (36.90%) Windows
2 39 (20.86%) Windows Server
3 24 (12.83%) Linux
4 20 (10.70%) Unix
4 20 (10.70%) Windows Server 2012
5 16 (8.56%) Windows 10
6 13 (6.95%) Apple iOS
7 12 (6.42%) Mac OS
8 7 (3.74%) Windows 7
9 5 (2.67%) Windows Server 2008
10 4 (2.14%) Windows NT
11 3 (1.60%) Red Hat Enterprise Linux
11 3 (1.60%) Solaris
12 2 (1.07%) SUSE
13 1 (0.53%) Android
13 1 (0.53%) Mac OS X
13 1 (0.53%) Windows 8
13 1 (0.53%) Windows XP
Processes & Methodologies
1 95 (50.80%) ITIL
2 48 (25.67%) Incident Management
3 39 (20.86%) Change Management
4 36 (19.25%) Service Management
5 30 (16.04%) Root Cause Analysis
6 25 (13.37%) Disaster Recovery
7 24 (12.83%) Service Delivery
8 22 (11.76%) ITIL V3
8 22 (11.76%) Runbook
9 21 (11.23%) ITSM
10 18 (9.63%) Change Control
11 17 (9.09%) High Availability
11 17 (9.09%) Problem-Solving
11 17 (9.09%) Trend Analysis
12 15 (8.02%) ETL
13 13 (6.95%) Migration
14 12 (6.42%) Analytics
14 12 (6.42%) Capacity Management
14 12 (6.42%) Capacity Planning
14 12 (6.42%) Continuous Improvement
Programming Languages
1 26 (13.90%) PowerShell
2 13 (6.95%) SQL
3 6 (3.21%) Java
4 5 (2.67%) ABAP
5 3 (1.60%) C
6 2 (1.07%) Perl
7 1 (0.53%) Shell Script
Qualifications
1 29 (15.51%) Security Cleared
2 22 (11.76%) Degree
3 17 (9.09%) SC Cleared
4 14 (7.49%) DV Cleared
5 13 (6.95%) ITIL Certification
6 5 (2.67%) Master's Degree
7 4 (2.14%) CCNP
7 4 (2.14%) Cisco Certification
7 4 (2.14%) Computer Science Degree
7 4 (2.14%) ISEB
7 4 (2.14%) ISEB Practitioner
7 4 (2.14%) Microsoft Certification
8 3 (1.60%) A+ Certification
8 3 (1.60%) CCNP Voice
8 3 (1.60%) CISSP
9 2 (1.07%) BPSS Clearance
9 2 (1.07%) CCIE
9 2 (1.07%) CISM
9 2 (1.07%) MCSA
9 2 (1.07%) MCSE
Quality Assurance & Compliance
1 27 (14.44%) SLA
2 11 (5.88%) GDPR
3 10 (5.35%) Data Quality
4 8 (4.28%) Sarbanes-Oxley
5 6 (3.21%) PMO
6 4 (2.14%) PCI DSS
7 3 (1.60%) ISO/IEC 20000
8 2 (1.07%) QA
9 1 (0.53%) HIPAA
System Software
1 49 (26.20%) Active Directory
2 15 (8.02%) VMware Infrastructure
3 13 (6.95%) Microsoft App-V
4 10 (5.35%) Hyper-V
5 7 (3.74%) XenApp
6 5 (2.67%) BitLocker
6 5 (2.67%) XenServer
7 4 (2.14%) Citrix Presentation Server
7 4 (2.14%) VirtualBox
7 4 (2.14%) VMware ESXi
7 4 (2.14%) XenDesktop
8 3 (1.60%) NFS
8 3 (1.60%) vSphere
9 2 (1.07%) Apache Flume
9 2 (1.07%) HDFS
9 2 (1.07%) Oracle RAC
9 2 (1.07%) Virtual Desktop
10 1 (0.53%) Firmware
Systems Management
1 25 (13.37%) SCCM
2 11 (5.88%) Microsoft Intune
3 9 (4.81%) SCOM
4 8 (4.28%) Backup Exec
5 5 (2.67%) Microsoft Clustering
5 5 (2.67%) Norton AntiVirus
5 5 (2.67%) Single Sign-On
6 4 (2.14%) McAfee ePO
6 4 (2.14%) Nagios
6 4 (2.14%) OVSD
7 3 (1.60%) Cisco UCCX
7 3 (1.60%) WSUS
8 2 (1.07%) Cisco CUCM
8 2 (1.07%) vCenter Server
9 1 (0.53%) AirWatch
9 1 (0.53%) Enterprise Manager Cloud Control
9 1 (0.53%) Oracle RMAN
9 1 (0.53%) QRadar
9 1 (0.53%) SCOrch
9 1 (0.53%) Symantec Enterprise Vault
Vendors
1 48 (25.67%) Microsoft
2 23 (12.30%) Oracle
3 22 (11.76%) VMware
4 18 (9.63%) Citrix
4 18 (9.63%) SAP
5 13 (6.95%) Apple
5 13 (6.95%) Cisco
6 12 (6.42%) McAfee
7 10 (5.35%) ServiceNow
8 9 (4.81%) Palo Alto
8 9 (4.81%) Symantec
9 8 (4.28%) Talend
9 8 (4.28%) Veeam
10 7 (3.74%) Ab Initio
10 7 (3.74%) Adobe
10 7 (3.74%) CheckPoint
10 7 (3.74%) EMC
10 7 (3.74%) HP
10 7 (3.74%) Informatica
10 7 (3.74%) Juniper