Period
to 26 July 2017

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 26 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 191 193 213
Rank change year-on-year +2 +20 -49
Contract jobs citing Problem Management 170 229 189
As % of all contract IT jobs advertised in the South East 1.06% 1.23% 0.96%
As % of the Processes & Methodologies category 1.28% 1.50% 1.20%
Number of daily rates quoted 87 131 99
South East median daily rate £348 £380 £350
Median daily rate % change year-on-year -8.42% +8.57% +7.69%
10th Percentile £209 £215 £186
90th Percentile £500 £500 £478
England median daily rate £375 £350 £350
% change year-on-year +7.14% - -0.99%
Number of hourly rates quoted 9 5 18
South East median hourly rate £13.50 £7.88 £30.00
Median hourly rate % change year-on-year +71.43% -73.75% +71.43%
10th Percentile £9.95 £7.69 £15.73
90th Percentile £61.30 £19.73 £40.00
England median hourly rate £14.15 £25.00 £22.50
% change year-on-year -43.42% +11.11% +28.57%

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South East
Contract job vacancies with a requirement for process and methodology skills 13265 15238 15729
As % of all contract IT job vacancies advertised in the South East 82.58% 81.96% 80.29%
Number of daily rates quoted 7722 9347 9070
South East median daily rate £420 £400 £380
Median daily rate % change year-on-year +5.00% +5.26% +4.83%
10th Percentile £263 £258 £250
90th Percentile £563 £550 £525
England median daily rate £450 £425 £407
% change year-on-year +5.88% +4.42% +1.75%
Number of hourly rates quoted 491 533 556
South East median hourly rate £20.00 £24.50 £22.50
Median hourly rate % change year-on-year -18.37% +8.89% +7.14%
10th Percentile £11.72 £12.00 £12.04
90th Percentile £51.75 £50.20 £46.75
England median hourly rate £25.00 £25.00 £22.00
% change year-on-year - +13.64% +7.08%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 26 July 2017.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 26 July 2017.

Contractor hourly rate histogram for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -13 100 £337 -14.81% 13
Berkshire +3 48 £423 +5.63% 7
Buckinghamshire 0 48 £325 -18.75% 2
Hampshire +12 24 £400 +19.05% 4
Surrey -16 23 £380 -9.52% 2
Kent +17 10 £338 +68.75%
East Sussex +9 6 £400 +39.13%
West Sussex +5 5 £300 -14.29%
Oxfordshire -12 4 £450 +80.00% 4
Middlesex 0 2 - - 1
Sussex -1 1 £305 -41.90%
Problem Management
England

For the 6 months to 26 July 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Problem Management.

1 83 (48.82%) ITIL
2 48 (28.24%) Change Management
3 44 (25.88%) Incident Management
3 44 (25.88%) Security Cleared
4 43 (25.29%) Windows
5 37 (21.76%) Active Directory
6 36 (21.18%) Service Management
6 36 (21.18%) Finance
7 35 (20.59%) Microsoft
7 35 (20.59%) Analytical Skills
8 33 (19.41%) SQL
9 30 (17.65%) SC Cleared
10 29 (17.06%) SLA
11 27 (15.88%) Linux
12 24 (14.12%) Service Delivery
13 23 (13.53%) VMware
13 23 (13.53%) Project Management
13 23 (13.53%) ITIL V3
14 22 (12.94%) DNS
15 20 (11.76%) Unix
15 20 (11.76%) Oracle
15 20 (11.76%) Process Improvement
16 19 (11.18%) ITSM
17 18 (10.59%) Degree
18 17 (10.00%) Windows Server
18 17 (10.00%) Firewall
19 16 (9.41%) Management Information System
19 16 (9.41%) DHCP
20 15 (8.82%) WAN
20 15 (8.82%) Agile Software Development

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.06%) SharePoint
2 11 (6.47%) IIS
3 9 (5.29%) Apache
3 9 (5.29%) MS Exchange
4 6 (3.53%) JBoss
5 5 (2.94%) Confluence
5 5 (2.94%) Tomcat
5 5 (2.94%) WebSphere
6 4 (2.35%) BizTalk Server
6 4 (2.35%) EPiServer
6 4 (2.35%) FileNet
6 4 (2.35%) IBM HTTP Server
6 4 (2.35%) Skype for Business
6 4 (2.35%) WebLogic
7 3 (1.76%) LiveCycle
7 3 (1.76%) SAS
8 2 (1.18%) Exchange Server 2003
8 2 (1.18%) Exchange Server 2010
8 2 (1.18%) Exchange Server 2013
8 2 (1.18%) Live Communications Server
Applications
1 10 (5.88%) Microsoft Office
2 8 (4.71%) Microsoft PowerPoint
3 7 (4.12%) Microsoft Excel
4 5 (2.94%) Microsoft Project
5 1 (0.59%) EngageOne
Business Applications
1 3 (1.76%) Remedy ITSM
1 3 (1.76%) Staffware
2 2 (1.18%) Dynamics CRM
3 1 (0.59%) Dynamics NAV
3 1 (0.59%) SAP PSCD
Cloud Services
1 10 (5.88%) Microsoft Azure
2 8 (4.71%) Office 365
3 5 (2.94%) Cloud Computing
4 4 (2.35%) Amazon AWS
5 2 (1.18%) Azure Active Directory
5 2 (1.18%) SaaS
6 1 (0.59%) IaaS
6 1 (0.59%) PaaS
Communications & Networking
1 22 (12.94%) DNS
2 17 (10.00%) Firewall
3 16 (9.41%) DHCP
4 15 (8.82%) WAN
5 14 (8.24%) SAN
6 13 (7.65%) TCP/IP
7 8 (4.71%) NAS
8 7 (4.12%) HTTP
8 7 (4.12%) LAN
8 7 (4.12%) Radio Access Network
8 7 (4.12%) VPN
9 5 (2.94%) LDAP
9 5 (2.94%) MPLS
9 5 (2.94%) Network Security
10 4 (2.35%) BIG-IP
10 4 (2.35%) GSM
10 4 (2.35%) HSPA
10 4 (2.35%) HTTPS
10 4 (2.35%) LTE
10 4 (2.35%) Reverse Proxy
Database & Business Intelligence
1 6 (3.53%) Big Data
2 5 (2.94%) BusinessObjects Business Intelligence
2 5 (2.94%) SQL Server
3 3 (1.76%) DB2
3 3 (1.76%) MongoDB
3 3 (1.76%) PostgreSQL
4 2 (1.18%) MS Access
4 2 (1.18%) Oracle Database
5 1 (0.59%) BusinessObjects XI
5 1 (0.59%) Data Warehouse
5 1 (0.59%) Oracle Database 10g
5 1 (0.59%) Oracle Database 11g
5 1 (0.59%) SQL Server 2000
5 1 (0.59%) SQL Server 2005
5 1 (0.59%) SQL Server 2012
Development Applications
1 8 (4.71%) Team Foundation Server
2 5 (2.94%) JIRA
3 4 (2.35%) Git (software)
3 4 (2.35%) Jenkins
3 4 (2.35%) SonarQube
3 4 (2.35%) Sonatype Nexus
4 3 (1.76%) Android Studio
4 3 (1.76%) ClearCase
4 3 (1.76%) ClearQuest
4 3 (1.76%) Xcode
5 2 (1.18%) Introscope
General
1 36 (21.18%) Finance
2 14 (8.24%) Legal
3 11 (6.47%) Telecoms
4 3 (1.76%) Military
4 3 (1.76%) Publishing
4 3 (1.76%) Retail
5 2 (1.18%) Billing
6 1 (0.59%) Aerospace
6 1 (0.59%) Back Office
6 1 (0.59%) Banking
6 1 (0.59%) Dutch Language
6 1 (0.59%) Electronics
6 1 (0.59%) Financial Institution
6 1 (0.59%) Front Office
6 1 (0.59%) Investment Banking
6 1 (0.59%) Manufacturing
6 1 (0.59%) Spanish Language
Job Titles
1 24 (14.12%) Analyst
2 19 (11.18%) Problem Manager
3 18 (10.59%) Incident Manager
4 12 (7.06%) Administrator
5 11 (6.47%) Systems Administrator
6 10 (5.88%) Applications Support
6 10 (5.88%) Service Manager
6 10 (5.88%) Support Analyst
7 9 (5.29%) DBA
7 9 (5.29%) Support Engineer
8 8 (4.71%) Infrastructure Engineer
8 8 (4.71%) Solaris Administrator
8 8 (4.71%) Solaris Systems Administrator
8 8 (4.71%) SQL DBA
8 8 (4.71%) Storage Administrator
8 8 (4.71%) Storage Systems Administrator
8 8 (4.71%) Unix Administrator
8 8 (4.71%) Unix Systems Administrator
9 7 (4.12%) Applications Support Analyst
9 7 (4.12%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 6 (3.53%) Web Services
2 4 (2.35%) Middleware
3 3 (1.76%) .NET
4 2 (1.18%) Ajax
4 2 (1.18%) CSS
4 2 (1.18%) HTML
4 2 (1.18%) REST
4 2 (1.18%) SOAP
4 2 (1.18%) XML
5 1 (0.59%) Flash
5 1 (0.59%) Java EE
5 1 (0.59%) Web Dynpro
Miscellaneous
1 35 (20.59%) Analytical Skills
2 16 (9.41%) Management Information System
3 8 (4.71%) Clustering
3 8 (4.71%) Data Centre
3 8 (4.71%) Enterprise Storage
4 7 (4.12%) Computer Science
4 7 (4.12%) Mainframe
4 7 (4.12%) Virtual Team
5 5 (2.94%) Public Cloud
6 4 (2.35%) Linux Command Line
6 4 (2.35%) LPAR
6 4 (2.35%) Tandem
7 3 (1.76%) Fat Client
7 3 (1.76%) IVR
7 3 (1.76%) Thin Client
8 2 (1.18%) AS400
8 2 (1.18%) Mobile App
9 1 (0.59%) Enterprise Software
9 1 (0.59%) Handset
9 1 (0.59%) Replication
Operating Systems
1 43 (25.29%) Windows
2 27 (15.88%) Linux
3 20 (11.76%) Unix
4 17 (10.00%) Windows Server
5 15 (8.82%) Windows Server 2008
6 13 (7.65%) Solaris
7 8 (4.71%) Windows Server 2003
8 6 (3.53%) Windows Server 2012
8 6 (3.53%) zOS
9 5 (2.94%) Windows XP
10 4 (2.35%) Windows 7
11 3 (1.76%) Android
11 3 (1.76%) Red Hat Enterprise Linux
12 2 (1.18%) AIX
12 2 (1.18%) Windows 10
13 1 (0.59%) Mac OS X
13 1 (0.59%) Windows Vista
Processes & Methodologies
1 83 (48.82%) ITIL
2 48 (28.24%) Change Management
3 44 (25.88%) Incident Management
4 36 (21.18%) Service Management
5 24 (14.12%) Service Delivery
6 23 (13.53%) ITIL V3
6 23 (13.53%) Project Management
7 20 (11.76%) Process Improvement
8 19 (11.18%) ITSM
9 15 (8.82%) Agile Software Development
10 14 (8.24%) Root Cause Analysis
11 12 (7.06%) Change Control
12 10 (5.88%) Continuous Improvement
12 10 (5.88%) Release Management
13 9 (5.29%) Stakeholder Management
13 9 (5.29%) Task Automation
14 8 (4.71%) Configuration Management
14 8 (4.71%) High Availability
14 8 (4.71%) Mentoring
14 8 (4.71%) Service Design
Programming Languages
1 33 (19.41%) SQL
2 8 (4.71%) PowerShell
3 7 (4.12%) Java
4 5 (2.94%) Python
5 4 (2.35%) JCL
5 4 (2.35%) Perl
6 3 (1.76%) Apple Swift
6 3 (1.76%) Objective-C
7 2 (1.18%) C
8 1 (0.59%) ABAP
8 1 (0.59%) Bourne shell
8 1 (0.59%) C++
8 1 (0.59%) PL/SQL
8 1 (0.59%) Ruby
8 1 (0.59%) Shell Script
Qualifications
1 44 (25.88%) Security Cleared
2 30 (17.65%) SC Cleared
3 18 (10.59%) Degree
4 12 (7.06%) DV Cleared
5 7 (4.12%) ITIL Certification
6 6 (3.53%) Microsoft Certification
7 5 (2.94%) Computer Science Degree
7 5 (2.94%) ITIL Foundation Certificate
8 4 (2.35%) MCP
8 4 (2.35%) Numerate Degree
9 3 (1.76%) APMG
9 3 (1.76%) MCSE
9 3 (1.76%) MCTS
10 2 (1.18%) CCNP
10 2 (1.18%) Cisco Certification
10 2 (1.18%) MCITP
10 2 (1.18%) PRINCE2 Practitioner
10 2 (1.18%) RHCSA
11 1 (0.59%) CISSP
11 1 (0.59%) Citrix Certification
Quality Assurance & Compliance
1 29 (17.06%) SLA
2 9 (5.29%) QA
3 6 (3.53%) PMO
4 3 (1.76%) ISO/IEC 20000
4 3 (1.76%) PCI DSS
5 1 (0.59%) Data Quality
5 1 (0.59%) GDPR
5 1 (0.59%) ISO/IEC 27001
System Software
1 37 (21.76%) Active Directory
2 12 (7.06%) VMware Infrastructure
3 9 (5.29%) Veritas Cluster Server
3 9 (5.29%) Veritas File System
4 6 (3.53%) Hyper-V
4 6 (3.53%) VMware ESXi
5 5 (2.94%) Oracle RAC
6 2 (1.18%) VMware Workstation
6 2 (1.18%) vSphere
7 1 (0.59%) Firmware
7 1 (0.59%) Microsoft App-V
7 1 (0.59%) Microsoft Virtual Server
7 1 (0.59%) Samba
7 1 (0.59%) Sendmail
7 1 (0.59%) Veritas Volume Manager
7 1 (0.59%) Virtual Servers
7 1 (0.59%) XenApp
7 1 (0.59%) XenDesktop
7 1 (0.59%) XenServer
Systems Management
1 12 (7.06%) NetBackup
1 12 (7.06%) SCOM
2 5 (2.94%) SCCM
3 4 (2.35%) Backup Exec
3 4 (2.35%) Tivoli Storage Manager
3 4 (2.35%) WSUS
4 3 (1.76%) Ansible
4 3 (1.76%) Netcool
4 3 (1.76%) Tivoli NetView
4 3 (1.76%) Veritas Storage Foundation
5 2 (1.18%) CA Wily
5 2 (1.18%) Cisco Prime
5 2 (1.18%) EMC NetWorker
5 2 (1.18%) Nagios
5 2 (1.18%) OpenView Configuration Management
5 2 (1.18%) Puppet
5 2 (1.18%) Unicenter
6 1 (0.59%) Control-M
6 1 (0.59%) Netcool/OMNIbus
6 1 (0.59%) Tivoli
Vendors
1 35 (20.59%) Microsoft
2 23 (13.53%) VMware
3 20 (11.76%) Oracle
4 13 (7.65%) Citrix
4 13 (7.65%) Veritas
5 12 (7.06%) Symantec
6 11 (6.47%) Red Hat
7 10 (5.88%) Sun
8 9 (5.29%) HP
9 8 (4.71%) Cisco
10 7 (4.12%) CA
10 7 (4.12%) IBM
10 7 (4.12%) Remedy
10 7 (4.12%) SAP
10 7 (4.12%) ServiceNow
11 6 (3.53%) F5
12 5 (2.94%) EMC
13 4 (2.35%) Adobe
13 4 (2.35%) Genesys
13 4 (2.35%) Informatica
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