Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 203 179 182
Rank change year-on-year -24 +3 +79
Contract jobs citing Problem Management 184 186 232
As % of all contract IT jobs advertised in the South East 1.10% 1.20% 1.29%
As % of the Processes & Methodologies category 1.30% 1.44% 1.58%
Number of daily rates quoted 95 89 139
South East median daily rate £350 £350 £350
10th Percentile £166 £203 £140
90th Percentile £518 £507 £450
England median daily rate £400 £362 £350
% change year-on-year +10.65% +3.29% -2.78%
Number of hourly rates quoted 14 6 8
South East median hourly rate £15.25 £11.00 £16.23
Median hourly rate % change year-on-year +38.64% -32.22% -59.43%
10th Percentile £11.87 £7.71 £7.69
90th Percentile £24.63 £12.88 £128.13
England median hourly rate £15.25 £18.37 £19.00
% change year-on-year -17.01% -3.30% -9.52%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,171 12,903 14,730
As % of all contract IT jobs advertised in the South East 84.35% 82.97% 82.00%
Number of daily rates quoted 8,341 7,479 9,002
South East median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% +6.67%
10th Percentile £288 £260 £250
90th Percentile £588 £566 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.29%
Number of hourly rates quoted 437 517 578
South East median hourly rate £21.50 £22.52 £27.25
Median hourly rate % change year-on-year -4.53% -17.36% +26.36%
10th Percentile £10.50 £11.06 £11.25
90th Percentile £51.00 £50.25 £52.50
England median hourly rate £22.50 £25.00 £23.50
% change year-on-year -10.00% +6.38% +11.90%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 April 2018.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 April 2018.

Contractor hourly rate histogram for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -11 113 £325 -7.14% 21
Buckinghamshire 0 51 £243 -27.93% 3
Berkshire -33 38 £444 +5.03% 14
Hampshire -2 36 £343 -5.39% 5
Oxfordshire +2 24 £313 -10.71% 4
Surrey -26 19 £400 +31.15% 4
West Sussex -6 7 £530 +76.67% 1
East Sussex +2 5 £460 +15.00% 2
Kent +6 4 £301 -10.74% 5
Problem Management
England

For the 6 months to 23 April 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Problem Management.

1 89 (48.37%) ITIL
2 67 (36.41%) Windows
3 52 (28.26%) Change Management
4 48 (26.09%) Active Directory
5 46 (25.00%) Incident Management
6 43 (23.37%) Microsoft
7 35 (19.02%) Service Management
8 32 (17.39%) Analytical Skills
9 31 (16.85%) Windows Server
10 30 (16.30%) VMware
11 29 (15.76%) Linux
12 28 (15.22%) DNS
12 28 (15.22%) Firewall
13 27 (14.67%) SLA
13 27 (14.67%) Office 365
14 26 (14.13%) SCCM
15 25 (13.59%) TCP/IP
15 25 (13.59%) Problem-Solving
16 23 (12.50%) Microsoft Office
16 23 (12.50%) Service Delivery
16 23 (12.50%) Telecoms
16 23 (12.50%) Degree
17 22 (11.96%) Finance
17 22 (11.96%) Management Information System
18 21 (11.41%) Unix
18 21 (11.41%) Root Cause Analysis
19 20 (10.87%) Windows Server 2012
19 20 (10.87%) PowerShell
19 20 (10.87%) Citrix
20 18 (9.78%) VPN

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (9.78%) MS Exchange
2 11 (5.98%) Apache
2 11 (5.98%) IIS
3 9 (4.89%) SharePoint
3 9 (4.89%) Tomcat
4 8 (4.35%) SAS
5 7 (3.80%) JBoss
5 7 (3.80%) Skype for Business
6 5 (2.72%) SharePoint Server
7 4 (2.17%) WebLogic
8 3 (1.63%) Exchange Server 2007
8 3 (1.63%) Exchange Server 2010
8 3 (1.63%) Exchange Server 2013
9 2 (1.09%) Confluence
10 1 (0.54%) Adobe Experience Manager
10 1 (0.54%) IBM Notes
10 1 (0.54%) WebSphere
Applications
1 23 (12.50%) Microsoft Office
2 3 (1.63%) Microsoft Excel
2 3 (1.63%) Microsoft PowerPoint
3 1 (0.54%) MS Visio
Business Applications
1 1 (0.54%) Oracle ERP
1 1 (0.54%) SAP CO
1 1 (0.54%) SAP FI
1 1 (0.54%) SAP FI/CO
Cloud Services
1 27 (14.67%) Office 365
2 18 (9.78%) Microsoft Azure
3 16 (8.70%) Amazon AWS
4 5 (2.72%) IaaS
5 3 (1.63%) PaaS
5 3 (1.63%) SaaS
6 1 (0.54%) OneDrive
Communications & Networking
1 28 (15.22%) DNS
1 28 (15.22%) Firewall
2 25 (13.59%) TCP/IP
3 18 (9.78%) VPN
4 16 (8.70%) LAN
4 16 (8.70%) WAN
5 13 (7.07%) DHCP
6 9 (4.89%) Remote Desktop
6 9 (4.89%) SAN
7 8 (4.35%) BGP
7 8 (4.35%) Internet
8 7 (3.80%) Network Security
8 7 (3.80%) Wi-Fi
9 6 (3.26%) GSM
9 6 (3.26%) HSPA
9 6 (3.26%) LTE
9 6 (3.26%) VoLTE
9 6 (3.26%) VoWiFi
9 6 (3.26%) WCDMA
10 5 (2.72%) VoIP
Database & Business Intelligence
1 13 (7.07%) Data Warehouse
2 12 (6.52%) Amazon RDS
3 10 (5.43%) Big Data
3 10 (5.43%) Hadoop
4 6 (3.26%) Apache Hive
4 6 (3.26%) Data Lake
4 6 (3.26%) NoSQL
4 6 (3.26%) OLAP
4 6 (3.26%) Oracle Database
4 6 (3.26%) Relational Database
5 4 (2.17%) Oracle OLAP
5 4 (2.17%) SQL Server
5 4 (2.17%) Sqoop
6 3 (1.63%) BusinessObjects
6 3 (1.63%) MySQL
6 3 (1.63%) Oracle Database 10g
6 3 (1.63%) SAP BW
6 3 (1.63%) SAS Data Integration Studio
6 3 (1.63%) SAS Enterprise Guide
6 3 (1.63%) SQL Server 2012
Development Applications
1 3 (1.63%) Git (software)
1 3 (1.63%) Jenkins
2 2 (1.09%) JIRA
3 1 (0.54%) Oracle APEX
General
1 23 (12.50%) Telecoms
2 22 (11.96%) Finance
3 6 (3.26%) Legal
3 6 (3.26%) Retail
4 3 (1.63%) Military
5 2 (1.09%) Dutch Language
5 2 (1.09%) French Language
5 2 (1.09%) German Language
5 2 (1.09%) Italian Language
5 2 (1.09%) Pharmaceutical
5 2 (1.09%) Spanish Language
6 1 (0.54%) Banking
6 1 (0.54%) Local Government
6 1 (0.54%) Publishing
Job Titles
1 18 (9.78%) Analyst
2 16 (8.70%) Infrastructure Engineer
3 14 (7.61%) Support Engineer
4 13 (7.07%) 2nd Line Support
4 13 (7.07%) Service Manager
5 12 (6.52%) Systems Engineer
6 11 (5.98%) SCCM Engineer
7 10 (5.43%) Active Directory Engineer
7 10 (5.43%) Network Engineer
7 10 (5.43%) Windows Engineer
8 9 (4.89%) Network Manager
8 9 (4.89%) Network Services Manager
8 9 (4.89%) Support Analyst
9 8 (4.35%) 1st/2nd Line Support
9 8 (4.35%) Consultant
9 8 (4.35%) Developer
9 8 (4.35%) IT Support
9 8 (4.35%) Windows Systems Engineer
10 7 (3.80%) Applications Support
10 7 (3.80%) Desktop Support
Libraries, Frameworks & Software Standards
1 17 (9.24%) Web Services
2 9 (4.89%) Middleware
3 2 (1.09%) .NET
3 2 (1.09%) LDAP
3 2 (1.09%) REST
3 2 (1.09%) Web Services Management
4 1 (0.54%) .NET Framework
4 1 (0.54%) CSS
4 1 (0.54%) Entity Framework
4 1 (0.54%) Flash
4 1 (0.54%) HTML
4 1 (0.54%) SailPoint
4 1 (0.54%) SOAP
4 1 (0.54%) XML
Miscellaneous
1 32 (17.39%) Analytical Skills
2 22 (11.96%) Management Information System
3 12 (6.52%) Data Centre
4 7 (3.80%) Computer Science
5 6 (3.26%) Handset
5 6 (3.26%) Video Conferencing
6 5 (2.72%) Fat Client
6 5 (2.72%) Smartphone
6 5 (2.72%) Thin Client
7 4 (2.17%) Clustering
7 4 (2.17%) CMDB
7 4 (2.17%) iPhone
7 4 (2.17%) PKI
7 4 (2.17%) Self-Motivation
7 4 (2.17%) User Experience
7 4 (2.17%) Virtual Team
8 3 (1.63%) Enterprise Software
8 3 (1.63%) Mainframe
9 2 (1.09%) FMCG
10 1 (0.54%) RSA SecurID
Operating Systems
1 67 (36.41%) Windows
2 31 (16.85%) Windows Server
3 29 (15.76%) Linux
4 21 (11.41%) Unix
5 20 (10.87%) Windows Server 2012
6 13 (7.07%) Windows 10
7 10 (5.43%) Windows Server 2008
8 9 (4.89%) Apple iOS
8 9 (4.89%) Mac OS
9 6 (3.26%) Windows 7
10 5 (2.72%) Red Hat Enterprise Linux
11 4 (2.17%) Solaris
12 3 (1.63%) Android
12 3 (1.63%) Windows NT
13 2 (1.09%) Windows Server 2003
14 1 (0.54%) MVS
14 1 (0.54%) zOS
Processes & Methodologies
1 89 (48.37%) ITIL
2 52 (28.26%) Change Management
3 46 (25.00%) Incident Management
4 35 (19.02%) Service Management
5 25 (13.59%) Problem-Solving
6 23 (12.50%) Service Delivery
7 21 (11.41%) Root Cause Analysis
8 18 (9.78%) ITSM
8 18 (9.78%) Mentoring
9 17 (9.24%) Disaster Recovery
10 16 (8.70%) ITIL V3
10 16 (8.70%) Runbook
11 15 (8.15%) Mobile Device Management
11 15 (8.15%) Service Design
11 15 (8.15%) Stakeholder Management
12 14 (7.61%) Time Management
13 13 (7.07%) ETL
13 13 (7.07%) Migration
13 13 (7.07%) Project Management
14 12 (6.52%) Continuous Improvement
Programming Languages
1 20 (10.87%) PowerShell
2 18 (9.78%) SQL
3 3 (1.63%) C
3 3 (1.63%) Java
3 3 (1.63%) Perl
4 2 (1.09%) ABAP
4 2 (1.09%) Shell Script
5 1 (0.54%) JavaScript
5 1 (0.54%) PL/SQL
Qualifications
1 23 (12.50%) Degree
2 15 (8.15%) Security Cleared
3 9 (4.89%) SC Cleared
4 7 (3.80%) DV Cleared
5 6 (3.26%) ITIL Certification
5 6 (3.26%) Numerate Degree
6 5 (2.72%) CISSP
7 4 (2.17%) A+ Certification
7 4 (2.17%) CCNP
7 4 (2.17%) Cisco Certification
7 4 (2.17%) CISM
7 4 (2.17%) Computer Science Degree
7 4 (2.17%) Microsoft Certification
8 3 (1.63%) Master's Degree
8 3 (1.63%) MCSE
9 2 (1.09%) CCDP
9 2 (1.09%) Chartered Engineer
9 2 (1.09%) CRISC
9 2 (1.09%) MCSA
9 2 (1.09%) PRINCE2 Certification
Quality Assurance & Compliance
1 27 (14.67%) SLA
2 10 (5.43%) QA
3 8 (4.35%) GDPR
3 8 (4.35%) Sarbanes-Oxley
4 6 (3.26%) Data Quality
5 5 (2.72%) PCI DSS
5 5 (2.72%) PMO
6 4 (2.17%) ISO/IEC 20000
7 1 (0.54%) HIPAA
7 1 (0.54%) ISO 8583
System Software
1 48 (26.09%) Active Directory
2 17 (9.24%) VMware Infrastructure
3 10 (5.43%) Microsoft App-V
4 9 (4.89%) Hyper-V
5 6 (3.26%) XenApp
6 5 (2.72%) VMware ESXi
7 4 (2.17%) Apache Flume
7 4 (2.17%) HDFS
7 4 (2.17%) vSphere
7 4 (2.17%) XenServer
8 3 (1.63%) BitLocker
8 3 (1.63%) Citrix Presentation Server
8 3 (1.63%) VirtualBox
8 3 (1.63%) XenDesktop
9 2 (1.09%) Virtual Desktop
9 2 (1.09%) VMware Workstation
10 1 (0.54%) iptables
10 1 (0.54%) Microsoft Virtual Server
10 1 (0.54%) Oracle RAC
10 1 (0.54%) Virtual Servers
Systems Management
1 26 (14.13%) SCCM
2 9 (4.89%) SCOM
3 8 (4.35%) Backup Exec
3 8 (4.35%) Microsoft Intune
4 6 (3.26%) Host Intrusion Detection System
5 5 (2.72%) Nagios
6 4 (2.17%) McAfee ePO
6 4 (2.17%) Norton AntiVirus
6 4 (2.17%) Single Sign-On
7 3 (1.63%) Microsoft Clustering
7 3 (1.63%) Puppet
7 3 (1.63%) Red Hat Satellite
7 3 (1.63%) SELinux
7 3 (1.63%) WSUS
8 2 (1.09%) AirWatch
8 2 (1.09%) Oracle RMAN
8 2 (1.09%) OVSD
8 2 (1.09%) Symantec Enterprise Vault
8 2 (1.09%) vCenter Server
9 1 (0.54%) Enterprise Manager Cloud Control
Vendors
1 43 (23.37%) Microsoft
2 30 (16.30%) VMware
3 20 (10.87%) Citrix
4 15 (8.15%) Oracle
5 13 (7.07%) Cisco
5 13 (7.07%) ServiceNow
6 12 (6.52%) McAfee
7 10 (5.43%) Apple
7 10 (5.43%) Symantec
8 9 (4.89%) Palo Alto
8 9 (4.89%) SAP
8 9 (4.89%) Veeam
9 7 (3.80%) EMC
10 6 (3.26%) Adobe
10 6 (3.26%) CheckPoint
10 6 (3.26%) HP
10 6 (3.26%) Juniper
10 6 (3.26%) SolarWinds
11 5 (2.72%) Red Hat
12 4 (2.17%) Informatica