Period
to 23 January 2019

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 23 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
23 Jan 2019
Same period 2018 Same period 2017
Rank 195 218 206
Rank change year-on-year +23 -12 +1
Contract jobs citing Problem Management 197 172 169
As % of all contract IT jobs advertised in the South East 1.23% 1.04% 1.11%
As % of the Processes & Methodologies category 1.41% 1.23% 1.32%
Number of daily rates quoted 113 104 99
South East median daily rate £360 £375 £362
Median daily rate % change year-on-year -4.00% +3.59% -3.47%
10th Percentile £206 £166 £184
90th Percentile £562 £499 £488
England median daily rate £425 £375 £375
% change year-on-year +13.33% - +1.35%
Number of hourly rates quoted 14 7 3
South East median hourly rate £22.50 £14.50 £13.70
Median hourly rate % change year-on-year +55.17% +5.84% -63.06%
10th Percentile £15.68 £13.15 £8.52
90th Percentile £33.40 £18.01 £20.51
England median hourly rate £22.43 £15.00 £22.50
% change year-on-year +49.53% -33.33% -11.76%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,932 14,012 12,769
As % of all contract IT jobs advertised in the South East 87.00% 84.47% 83.70%
Number of daily rates quoted 8,354 8,425 7,644
South East median daily rate £450 £425 £410
Median daily rate % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £275 £263 £250
90th Percentile £600 £578 £575
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 483 428 535
South East median hourly rate £26.65 £24.01 £22.50
Median hourly rate % change year-on-year +11.00% +6.71% -22.41%
10th Percentile £11.85 £11.21 £11.06
90th Percentile £52.34 £50.25 £49.48
England median hourly rate £23.50 £23.14 £23.75
% change year-on-year +1.56% -2.57% +3.26%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 January 2019.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 January 2019.

Contractor hourly rate histogram for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +15 96 £325 +1.56% 14
Buckinghamshire +52 61 £363 +72.62% 5
Hampshire -8 49 £350 +2.19% 3
Berkshire -1 33 £238 -48.65% 8
Surrey -20 27 £538 +19.44% 4
West Sussex -2 14 £433 +333.00% 2
East Sussex +1 10 £338 -26.63% 2
Oxfordshire +3 2 £163 -51.49% 1
Kent +9 1 £600 +77.78% 4
Problem Management
England

For the 6 months to 23 January 2019, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Problem Management.

1 88 (44.67%) ITIL
2 66 (33.50%) Incident Management
3 59 (29.95%) Change Management
4 49 (24.87%) Service Management
5 40 (20.30%) SAP
5 40 (20.30%) Analytical Skills
6 38 (19.29%) Root Cause Analysis
7 37 (18.78%) Security Cleared
8 35 (17.77%) Microsoft
9 33 (16.75%) Linux
9 33 (16.75%) SC Cleared
10 32 (16.24%) Agile Software Development
11 31 (15.74%) Finance
11 31 (15.74%) TCP/IP
12 29 (14.72%) DNS
13 28 (14.21%) Configuration Management
13 28 (14.21%) Windows
14 25 (12.69%) Project Management
14 25 (12.69%) Telecoms
15 24 (12.18%) Red Hat
15 24 (12.18%) Unix
15 24 (12.18%) Red Hat Enterprise Linux
16 23 (11.68%) Degree
16 23 (11.68%) Adobe
16 23 (11.68%) Firewall
17 21 (10.66%) Workflow
17 21 (10.66%) VMware
17 21 (10.66%) Oracle
18 20 (10.15%) NFS
18 20 (10.15%) SLA

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.12%) Apache
1 16 (8.12%) Confluence
1 16 (8.12%) SAP Portal
2 15 (7.61%) JBoss
2 15 (7.61%) Tomcat
3 6 (3.05%) IIS
4 4 (2.03%) MS Exchange
4 4 (2.03%) SharePoint
5 2 (1.02%) Exchange Server 2010
5 2 (1.02%) IBM HTTP Server
5 2 (1.02%) SharePoint Server
5 2 (1.02%) Skype for Business
5 2 (1.02%) WebSphere
5 2 (1.02%) WebSphere Application Server
6 1 (0.51%) Exchange Server 2007
6 1 (0.51%) Exchange Server 2013
6 1 (0.51%) IBM Notes
6 1 (0.51%) Office Communications Server
6 1 (0.51%) SAS
6 1 (0.51%) SharePoint 2013
Applications
1 16 (8.12%) Microsoft Office
2 7 (3.55%) Microsoft Excel
3 1 (0.51%) Microsoft PowerPoint
3 1 (0.51%) Microsoft Project
3 1 (0.51%) MS Visio
Business Applications
1 9 (4.57%) SAP CRM
2 7 (3.55%) SAP PSCD
3 3 (1.52%) Remedy ITSM
4 2 (1.02%) SAP GTS
5 1 (0.51%) SAP S/4HANA
Cloud Services
1 12 (6.09%) Microsoft Azure
2 11 (5.58%) Amazon AWS
2 11 (5.58%) IaaS
3 5 (2.54%) Office 365
4 3 (1.52%) Cloud Computing
5 1 (0.51%) Azure Active Directory
5 1 (0.51%) SuccessFactors
Communications & Networking
1 31 (15.74%) TCP/IP
2 29 (14.72%) DNS
3 23 (11.68%) Firewall
4 17 (8.63%) VPN
5 9 (4.57%) Fibre Channel
5 9 (4.57%) Internet
5 9 (4.57%) iSCSI
5 9 (4.57%) VLAN
5 9 (4.57%) VSAN
6 8 (4.06%) LAN
6 8 (4.06%) WAN
7 6 (3.05%) BGP
7 6 (3.05%) DHCP
8 5 (2.54%) EIGRP
8 5 (2.54%) MPLS
8 5 (2.54%) OSPF
8 5 (2.54%) SAN
9 4 (2.03%) DWDM
9 4 (2.03%) Intranet
9 4 (2.03%) SDH
Database & Business Intelligence
1 7 (3.55%) BusinessObjects
1 7 (3.55%) Oracle Database
1 7 (3.55%) Oracle Database 11g
1 7 (3.55%) Oracle Database 12c
1 7 (3.55%) Oracle Exadata
2 3 (1.52%) SQL Server
3 2 (1.02%) BusinessObjects Business Intelligence
3 2 (1.02%) Data Warehouse
3 2 (1.02%) Relational Database
3 2 (1.02%) SAP BW
4 1 (0.51%) Amazon RDS
4 1 (0.51%) Big Data
4 1 (0.51%) Data Lake
4 1 (0.51%) DTS
4 1 (0.51%) Hadoop
4 1 (0.51%) OLAP
4 1 (0.51%) SAS Data Integration Studio
4 1 (0.51%) SAS Enterprise Guide
4 1 (0.51%) SQL Server 2012
Development Applications
1 16 (8.12%) JIRA
2 15 (7.61%) Git (software)
2 15 (7.61%) Jenkins
3 2 (1.02%) Introscope
4 1 (0.51%) CA Gen
General
1 31 (15.74%) Finance
2 25 (12.69%) Telecoms
3 8 (4.06%) Legal
4 7 (3.55%) Law
5 6 (3.05%) Retail
6 3 (1.52%) Billing
6 3 (1.52%) Local Government
7 2 (1.02%) Automotive
7 2 (1.02%) German Language
7 2 (1.02%) Military
8 1 (0.51%) Banking
8 1 (0.51%) Electronics
8 1 (0.51%) Portuguese Language
Job Titles
1 54 (27.41%) Analyst
2 27 (13.71%) Developer
3 19 (9.64%) Incident Manager
4 15 (7.61%) ABAP Developer
4 15 (7.61%) Middleware Engineer
4 15 (7.61%) SAP Developer
4 15 (7.61%) Support Analyst
5 12 (6.09%) Consultant
5 12 (6.09%) Major Incident Manager
5 12 (6.09%) Network Engineer
6 11 (5.58%) Problem Analyst
7 9 (4.57%) Problem Manager
7 9 (4.57%) Service Analyst
7 9 (4.57%) Technical Consultant
8 8 (4.06%) Infrastructure Analyst
8 8 (4.06%) Infrastructure Support
8 8 (4.06%) Infrastructure Support Analyst
8 8 (4.06%) Service Manager
9 7 (3.55%) Senior Network Engineer
9 7 (3.55%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 17 (8.63%) Middleware
2 16 (8.12%) Web Dynpro
2 16 (8.12%) Web Services
3 10 (5.08%) SAP PI
4 8 (4.06%) REST
4 8 (4.06%) SOAP
5 5 (2.54%) CSS
5 5 (2.54%) HTML
5 5 (2.54%) XML
6 3 (1.52%) LDAP
7 2 (1.02%) ActiveMQ
7 2 (1.02%) AngularJS
7 2 (1.02%) JMS
7 2 (1.02%) JSON
7 2 (1.02%) MSMQ
7 2 (1.02%) RabbitMQ
7 2 (1.02%) SailPoint
7 2 (1.02%) Twitter Bootstrap
8 1 (0.51%) J2EE
8 1 (0.51%) Web Services Management
Miscellaneous
1 40 (20.30%) Analytical Skills
2 11 (5.58%) Data Centre
3 9 (4.57%) CMDB
3 9 (4.57%) Management Information System
4 4 (2.03%) Social Media
4 4 (2.03%) Taxonomies
5 2 (1.02%) Fat Client
5 2 (1.02%) PKI
5 2 (1.02%) Thin Client
6 1 (0.51%) BYOD
6 1 (0.51%) iPhone
6 1 (0.51%) IVR
6 1 (0.51%) Mobile App
6 1 (0.51%) Self-Motivation
6 1 (0.51%) Video Conferencing
6 1 (0.51%) Virtual Team
Operating Systems
1 33 (16.75%) Linux
2 28 (14.21%) Windows
3 24 (12.18%) Red Hat Enterprise Linux
3 24 (12.18%) Unix
4 10 (5.08%) Windows Server
5 7 (3.55%) SUSE
6 6 (3.05%) Windows Server 2012
7 5 (2.54%) Windows 10
8 4 (2.03%) Windows 7
8 4 (2.03%) Windows Server 2008
9 2 (1.02%) Android
9 2 (1.02%) OpenVMS
10 1 (0.51%) Apple iOS
10 1 (0.51%) Solaris
10 1 (0.51%) Windows Server 2003
Processes & Methodologies
1 88 (44.67%) ITIL
2 66 (33.50%) Incident Management
3 59 (29.95%) Change Management
4 49 (24.87%) Service Management
5 38 (19.29%) Root Cause Analysis
6 32 (16.24%) Agile Software Development
7 28 (14.21%) Configuration Management
8 25 (12.69%) Project Management
9 21 (10.66%) Workflow
10 20 (10.15%) ITIL V3
11 19 (9.64%) DevOps
11 19 (9.64%) Problem-Solving
11 19 (9.64%) Service Delivery
11 19 (9.64%) Waterfall
12 17 (8.63%) CRM
12 17 (8.63%) Proactive Management
12 17 (8.63%) Release Management
13 16 (8.12%) Process Improvement
14 15 (7.61%) Performance Tuning
14 15 (7.61%) Stress Testing
Programming Languages
1 18 (9.14%) ABAP
1 18 (9.14%) Java
2 15 (7.61%) JavaScript
3 14 (7.11%) Perl
4 10 (5.08%) SQL
5 3 (1.52%) C
5 3 (1.52%) PowerShell
6 2 (1.02%) Fortran
6 2 (1.02%) Shell Script
7 1 (0.51%) PHP
7 1 (0.51%) PL/SQL
7 1 (0.51%) Python
7 1 (0.51%) Ruby
Qualifications
1 37 (18.78%) Security Cleared
2 33 (16.75%) SC Cleared
3 23 (11.68%) Degree
4 17 (8.63%) Cisco Certification
5 15 (7.61%) ITIL Certification
6 12 (6.09%) CCNA
6 12 (6.09%) ITIL Foundation Certificate
7 9 (4.57%) DV Cleared
7 9 (4.57%) MCSE
7 9 (4.57%) Microsoft Certification
8 8 (4.06%) CCNP
8 8 (4.06%) PRINCE2 Practitioner
9 7 (3.55%) CCA
9 7 (3.55%) Citrix Certification
10 4 (2.03%) BC Cleared
10 4 (2.03%) BPSS Clearance
10 4 (2.03%) CCIP
10 4 (2.03%) JNCIS
11 3 (1.52%) ISEB
11 3 (1.52%) MCP
Quality Assurance & Compliance
1 20 (10.15%) SLA
2 7 (3.55%) PCI DSS
3 5 (2.54%) QA
4 2 (1.02%) COBIT
5 1 (0.51%) Data Quality
System Software
1 20 (10.15%) NFS
2 19 (9.64%) VMware Infrastructure
3 11 (5.58%) Active Directory
4 10 (5.08%) vSphere
4 10 (5.08%) XenApp
5 9 (4.57%) VMware NSX
5 9 (4.57%) XenDesktop
6 7 (3.55%) Oracle RAC
7 6 (3.05%) Microsoft App-V
7 6 (3.05%) VMware ESXi
8 2 (1.02%) Virtual Machines
9 1 (0.51%) Hyper-V
9 1 (0.51%) ProxySG
Systems Management
1 15 (7.61%) Puppet
1 15 (7.61%) Red Hat Satellite
1 15 (7.61%) SELinux
2 14 (7.11%) SCCM
3 10 (5.08%) vCenter Server
4 9 (4.57%) Failover Clustering
4 9 (4.57%) vRealize
4 9 (4.57%) vRealize Orchestrator
4 9 (4.57%) WSUS
5 8 (4.06%) SCOM
6 3 (1.52%) Single Sign-On
7 2 (1.02%) Ansible
7 2 (1.02%) CA Wily
7 2 (1.02%) Microsoft Intune
8 1 (0.51%) AirWatch
8 1 (0.51%) Cisco UCCX
8 1 (0.51%) McAfee ePO
8 1 (0.51%) Microsoft Data Protection Manager
8 1 (0.51%) Nagios
8 1 (0.51%) Systems Management Server (SMS)
Vendors
1 40 (20.30%) SAP
2 35 (17.77%) Microsoft
3 24 (12.18%) Red Hat
4 23 (11.68%) Adobe
5 21 (10.66%) Oracle
5 21 (10.66%) VMware
6 20 (10.15%) Cisco
7 19 (9.64%) Citrix
8 15 (7.61%) ServiceNow
9 10 (5.08%) EMC
10 9 (4.57%) CA
10 9 (4.57%) Dell
11 7 (3.55%) Remedy
11 7 (3.55%) Sony
11 7 (3.55%) Splunk
11 7 (3.55%) webMethods
12 6 (3.05%) HP
12 6 (3.05%) Juniper
13 4 (2.03%) Google
13 4 (2.03%) Nortel