Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 216 202 203
Rank change year-on-year -14 +1 +38
Contract jobs citing Problem Management 172 169 194
As % of all contract IT jobs advertised in the South East 1.04% 1.11% 1.07%
As % of the Processes & Methodologies category 1.25% 1.35% 1.32%
Number of daily rates quoted 104 99 106
South East median daily rate £375 £362 £375
Median daily rate % change year-on-year +3.59% -3.47% +9.09%
10th Percentile £166 £184 £137
90th Percentile £499 £488 £444
England median daily rate £375 £375 £370
% change year-on-year - +1.35% +5.71%
Number of hourly rates quoted 7 3 16
South East median hourly rate £14.50 £13.70 £37.09
Median hourly rate % change year-on-year +5.84% -63.06% +151.46%
10th Percentile £13.15 £8.52 £25.95
90th Percentile £18.01 £20.51 £85.63
England median hourly rate £15.00 £22.50 £25.50
% change year-on-year -33.33% -11.76% +37.73%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,740 12,542 14,701
As % of all contract IT jobs advertised in the South East 82.84% 82.21% 80.96%
Number of daily rates quoted 8,281 7,529 8,781
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £265 £250 £253
90th Percentile £581 £575 £538
England median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.12%
Number of hourly rates quoted 417 503 621
South East median hourly rate £25.00 £24.50 £30.00
Median hourly rate % change year-on-year +2.04% -18.33% +62.16%
10th Percentile £11.20 £11.06 £12.00
90th Percentile £50.25 £49.49 £52.50
England median hourly rate £23.63 £25.00 £23.00
% change year-on-year -5.50% +8.70% +15.00%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 January 2018.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -16 93 £320 -20.00% 6
Berkshire -33 34 £463 +32.14% 1
Surrey -13 32 £450 +19.60% 2
Hampshire +4 31 £343 -2.70% 12
Buckinghamshire -15 30 £210 -55.79% 3
Oxfordshire -6 29 £335 -4.29% 2
West Sussex -9 7 £100 -76.33%
Kent -14 6 £338 +98.53% 4
East Sussex - 2 £460 - 1
Middlesex - 1 £425 -
Problem Management
England

For the 6 months to 23 January 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Problem Management.

1 73 (42.44%) ITIL
2 61 (35.47%) Windows
2 61 (35.47%) Change Management
3 50 (29.07%) Active Directory
4 47 (27.33%) Microsoft
5 45 (26.16%) VMware
6 43 (25.00%) Incident Management
7 40 (23.26%) Finance
8 37 (21.51%) Analytical Skills
9 35 (20.35%) DNS
10 34 (19.77%) Project Management
11 32 (18.60%) Service Management
12 30 (17.44%) Linux
13 29 (16.86%) SLA
13 29 (16.86%) Firewall
14 28 (16.28%) Service Delivery
14 28 (16.28%) Stakeholder Management
14 28 (16.28%) Degree
15 26 (15.12%) Windows Server 2012
15 26 (15.12%) Office 365
16 24 (13.95%) Disaster Recovery
17 23 (13.37%) Unix
18 22 (12.79%) DHCP
18 22 (12.79%) Management Information System
19 21 (12.21%) Cisco
19 21 (12.21%) Mentoring
19 21 (12.21%) Hyper-V
19 21 (12.21%) Service Design
20 20 (11.63%) VMware Infrastructure
20 20 (11.63%) VMware ESXi

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.56%) IIS
2 9 (5.23%) Apache
2 9 (5.23%) SAS
3 8 (4.65%) MS Exchange
3 8 (4.65%) SharePoint
3 8 (4.65%) Tomcat
4 7 (4.07%) Skype for Business
5 6 (3.49%) JBoss
6 4 (2.33%) Exchange Server 2010
7 2 (1.16%) Exchange Server 2013
7 2 (1.16%) IBM Notes
8 1 (0.58%) Adobe Experience Manager
8 1 (0.58%) Drupal
8 1 (0.58%) EPiServer
8 1 (0.58%) Kentico
8 1 (0.58%) SharePoint Server
8 1 (0.58%) Umbraco
8 1 (0.58%) WebLogic
8 1 (0.58%) WebSphere
8 1 (0.58%) WildFly
Applications
1 18 (10.47%) Microsoft Office
2 7 (4.07%) Microsoft Excel
3 5 (2.91%) Microsoft PowerPoint
4 4 (2.33%) MS Visio
Business Applications
1 1 (0.58%) Dynamics GP
1 1 (0.58%) Oracle ERP
Cloud Services
1 26 (15.12%) Office 365
2 17 (9.88%) Amazon AWS
3 10 (5.81%) Microsoft Azure
4 4 (2.33%) SaaS
5 3 (1.74%) IaaS
5 3 (1.74%) PaaS
6 2 (1.16%) Azure Active Directory
7 1 (0.58%) Akamai
7 1 (0.58%) AWS Lambda
7 1 (0.58%) GitHub
7 1 (0.58%) Google Analytics
7 1 (0.58%) npm
7 1 (0.58%) Serverless
7 1 (0.58%) Slack
Communications & Networking
1 35 (20.35%) DNS
2 29 (16.86%) Firewall
3 22 (12.79%) DHCP
4 20 (11.63%) TCP/IP
5 15 (8.72%) GSM
5 15 (8.72%) HSPA
5 15 (8.72%) LTE
5 15 (8.72%) VPN
5 15 (8.72%) WAN
5 15 (8.72%) WCDMA
6 13 (7.56%) LAN
6 13 (7.56%) VoLTE
6 13 (7.56%) VoWiFi
7 9 (5.23%) BGP
7 9 (5.23%) SAN
8 8 (4.65%) BIG-IP
8 8 (4.65%) Remote Desktop
9 7 (4.07%) Kerberos
9 7 (4.07%) Network Security
10 6 (3.49%) MPLS
Database & Business Intelligence
1 10 (5.81%) Data Warehouse
2 5 (2.91%) Oracle Database
3 4 (2.33%) BusinessObjects
3 4 (2.33%) SQL Server
4 3 (1.74%) Big Data
4 3 (1.74%) Hadoop
4 3 (1.74%) MySQL
4 3 (1.74%) SAP BW
5 2 (1.16%) Oracle Reports
5 2 (1.16%) SAS Data Integration Studio
5 2 (1.16%) SAS Enterprise Guide
5 2 (1.16%) Sqoop
6 1 (0.58%) Amazon RDS
6 1 (0.58%) MongoDB
6 1 (0.58%) Oracle Database 10g
6 1 (0.58%) Oracle Database 11g
6 1 (0.58%) SQL Server 2008
Development Applications
1 7 (4.07%) Android Studio
1 7 (4.07%) Xcode
2 5 (2.91%) Git (software)
2 5 (2.91%) Jenkins
3 1 (0.58%) Bitbucket
3 1 (0.58%) JIRA
3 1 (0.58%) Sonatype Nexus
General
1 40 (23.26%) Finance
2 20 (11.63%) Telecoms
3 11 (6.40%) Publishing
4 4 (2.33%) Banking
5 2 (1.16%) Manufacturing
6 1 (0.58%) Advertising
6 1 (0.58%) Legal
6 1 (0.58%) Local Government
6 1 (0.58%) Marketing
6 1 (0.58%) Military
6 1 (0.58%) Retail
Job Titles
1 17 (9.88%) Analyst
2 16 (9.30%) Service Manager
3 13 (7.56%) Infrastructure Engineer
3 13 (7.56%) Network Engineer
4 11 (6.40%) Administrator
4 11 (6.40%) Architect
4 11 (6.40%) Desktop Support
5 9 (5.23%) 2nd Line Support
6 8 (4.65%) Delivery Manager
6 8 (4.65%) Design Engineer
6 8 (4.65%) Interoperability Testing (IOT) Engineer
6 8 (4.65%) LTE Engineer
6 8 (4.65%) Network Security Engineer
6 8 (4.65%) Security Engineer
6 8 (4.65%) Windows Engineer
7 7 (4.07%) 3rd Line Support
7 7 (4.07%) Applications Support
7 7 (4.07%) IT Support
7 7 (4.07%) Operations Engineer
7 7 (4.07%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 13 (7.56%) Web Services
2 8 (4.65%) LDAP
3 6 (3.49%) Middleware
4 5 (2.91%) .NET
5 3 (1.74%) CSS
6 2 (1.16%) HTML
7 1 (0.58%) Express
7 1 (0.58%) Flash
7 1 (0.58%) Google Maps API
7 1 (0.58%) Node.js
7 1 (0.58%) REST
7 1 (0.58%) SailPoint
7 1 (0.58%) SOAP
7 1 (0.58%) Symfony
7 1 (0.58%) XML
Miscellaneous
1 37 (21.51%) Analytical Skills
2 22 (12.79%) Management Information System
3 13 (7.56%) Virtual Team
4 10 (5.81%) Data Centre
5 8 (4.65%) Clustering
5 8 (4.65%) Computer Science
6 7 (4.07%) Replication
7 6 (3.49%) Handset
8 4 (2.33%) iPhone
8 4 (2.33%) Mobile App
8 4 (2.33%) User Experience
9 3 (1.74%) CMDB
9 3 (1.74%) Fat Client
9 3 (1.74%) Smartphone
9 3 (1.74%) Thin Client
10 2 (1.16%) Enterprise Software
10 2 (1.16%) Enterprise Storage
10 2 (1.16%) PKI
10 2 (1.16%) Public Cloud
10 2 (1.16%) Video Conferencing
Operating Systems
1 61 (35.47%) Windows
2 30 (17.44%) Linux
3 26 (15.12%) Windows Server 2012
4 23 (13.37%) Unix
5 19 (11.05%) Windows Server
6 14 (8.14%) Windows Server 2003
7 13 (7.56%) Windows 7
8 11 (6.40%) Red Hat Enterprise Linux
9 10 (5.81%) Android
10 9 (5.23%) Solaris
11 8 (4.65%) Windows Server 2008
12 7 (4.07%) Windows 10
13 5 (2.91%) Apple iOS
14 2 (1.16%) Ubuntu
15 1 (0.58%) MVS
15 1 (0.58%) Windows XP
15 1 (0.58%) zOS
Processes & Methodologies
1 73 (42.44%) ITIL
2 61 (35.47%) Change Management
3 43 (25.00%) Incident Management
4 34 (19.77%) Project Management
5 32 (18.60%) Service Management
6 28 (16.28%) Service Delivery
6 28 (16.28%) Stakeholder Management
7 24 (13.95%) Disaster Recovery
8 21 (12.21%) Mentoring
8 21 (12.21%) Service Design
9 19 (11.05%) Continuous Improvement
10 16 (9.30%) Coaching
10 16 (9.30%) Mobile Device Management
11 15 (8.72%) Root Cause Analysis
12 11 (6.40%) Configuration Management
12 11 (6.40%) Migration
12 11 (6.40%) Performance Tuning
13 9 (5.23%) ITIL V3
13 9 (5.23%) ITSM
13 9 (5.23%) Time Management
Programming Languages
1 18 (10.47%) SQL
2 13 (7.56%) Java
3 11 (6.40%) PowerShell
4 9 (5.23%) Perl
5 7 (4.07%) Apple Swift
5 7 (4.07%) Objective-C
6 4 (2.33%) Shell Script
7 3 (1.74%) C
8 2 (1.16%) ABAP
8 2 (1.16%) JavaScript
8 2 (1.16%) PL/SQL
8 2 (1.16%) Python
9 1 (0.58%) C++
9 1 (0.58%) PHP
9 1 (0.58%) Ruby
9 1 (0.58%) VBA
Qualifications
1 28 (16.28%) Degree
2 15 (8.72%) Numerate Degree
3 12 (6.98%) Security Cleared
4 11 (6.40%) Microsoft Certification
5 9 (5.23%) SC Cleared
6 8 (4.65%) CCNP
6 8 (4.65%) Cisco Certification
7 7 (4.07%) Computer Science Degree
8 4 (2.33%) ITIL Certification
9 2 (1.16%) CCDP
9 2 (1.16%) Chartered Engineer
9 2 (1.16%) CISM
9 2 (1.16%) CISSP
9 2 (1.16%) DV Cleared
9 2 (1.16%) MCSE
9 2 (1.16%) PRINCE2 Certification
10 1 (0.58%) ITIL Foundation Certificate
10 1 (0.58%) MCITP
10 1 (0.58%) MCTS
10 1 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (16.86%) SLA
2 19 (11.05%) QA
3 5 (2.91%) PCI DSS
4 4 (2.33%) ISO/IEC 27001
5 3 (1.74%) PMO
6 2 (1.16%) Disclosure Scotland
6 2 (1.16%) ISO/IEC 20000
6 2 (1.16%) Sarbanes-Oxley
7 1 (0.58%) ISO 8583
System Software
1 50 (29.07%) Active Directory
2 21 (12.21%) Hyper-V
3 20 (11.63%) VMware ESXi
3 20 (11.63%) VMware Infrastructure
4 4 (2.33%) ProxySG
4 4 (2.33%) Sendmail
5 3 (1.74%) Microsoft App-V
5 3 (1.74%) Veritas Cluster Server
5 3 (1.74%) VMware Workstation
5 3 (1.74%) vSphere
6 2 (1.16%) Apache Flume
6 2 (1.16%) HDFS
6 2 (1.16%) iptables
6 2 (1.16%) NFS
6 2 (1.16%) Oracle RAC
6 2 (1.16%) Veritas File System
6 2 (1.16%) Virtual Machines
7 1 (0.58%) BitLocker
7 1 (0.58%) Terminal Server
7 1 (0.58%) Virtual Servers
Systems Management
1 19 (11.05%) SCCM
2 13 (7.56%) SCOM
3 12 (6.98%) NetBackup
4 9 (5.23%) Nagios
5 8 (4.65%) Host Intrusion Detection System
5 8 (4.65%) McAfee ePO
6 7 (4.07%) Puppet
7 5 (2.91%) Red Hat Satellite
7 5 (2.91%) SELinux
8 3 (1.74%) AirWatch
8 3 (1.74%) Ansible
8 3 (1.74%) Backup Exec
8 3 (1.74%) Veritas Storage Foundation
9 2 (1.16%) Cisco CUCM
9 2 (1.16%) Opscode Chef
9 2 (1.16%) Oracle RMAN
9 2 (1.16%) SnapMirror
9 2 (1.16%) SnapVault
9 2 (1.16%) WSUS
10 1 (0.58%) Symantec Enterprise Vault
Vendors
1 47 (27.33%) Microsoft
2 45 (26.16%) VMware
3 21 (12.21%) Cisco
4 14 (8.14%) Citrix
4 14 (8.14%) NetApp
4 14 (8.14%) Red Hat
5 13 (7.56%) McAfee
6 11 (6.40%) Oracle
7 8 (4.65%) Apple
7 8 (4.65%) HP
7 8 (4.65%) Juniper
7 8 (4.65%) ServiceNow
8 7 (4.07%) Palo Alto
9 6 (3.49%) F5
9 6 (3.49%) SolarWinds
10 5 (2.91%) Blue Coat
10 5 (2.91%) SAP
11 4 (2.33%) Adobe
11 4 (2.33%) CheckPoint
11 4 (2.33%) Symantec