Period
to 15 October 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
England > South East
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 201 209 200
Rank change year-on-year +8 -9 +27
Contract jobs citing Problem Management 192 176 188
As % of all contract IT jobs advertised in the South East 1.17% 1.09% 1.11%
As % of the Processes & Methodologies category 1.36% 1.29% 1.32%
Number of daily rates quoted 97 106 117
South East median daily rate £325 £370 £384
Median daily rate % change year-on-year -12.16% -3.65% -4.00%
10th Percentile £208 £188 £203
90th Percentile £470 £481 £490
England median daily rate £400 £375 £375
% change year-on-year +6.67% - +5.26%
Number of hourly rates quoted 15 6 4
South East median hourly rate £20.00 £29.75 £10.79
Median hourly rate % change year-on-year -32.77% +175.78% -70.92%
10th Percentile £13.75 £12.88 £7.69
90th Percentile £46.75 £108.63 £19.89
England median hourly rate £18.00 £16.00 £25.00
% change year-on-year +12.50% -36.00% -0.99%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,129 13,604 14,198
As % of all contract IT jobs advertised in the South East 85.91% 84.28% 83.88%
Number of daily rates quoted 8,492 8,100 8,639
South East median daily rate £433 £425 £400
Median daily rate % change year-on-year +1.76% +6.25% +3.23%
10th Percentile £275 £260 £250
90th Percentile £588 £575 £550
England median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% +3.03%
Number of hourly rates quoted 504 473 580
South East median hourly rate £27.00 £22.50 £22.50
Median hourly rate % change year-on-year +20.00% - -2.17%
10th Percentile £11.78 £11.28 £11.74
90th Percentile £51.18 £49.90 £50.00
England median hourly rate £21.00 £25.00 £22.50
% change year-on-year -16.01% +11.11% +3.45%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the South East.

Contractor daily rate trend for Problem Management in the South East

Problem Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 15 October 2018.

Contractor daily rate histogram for Problem Management in the South East

Problem Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the South East.

Contractor hourly rate trend for Problem Management in the South East

Problem Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Problem Management in the South East over the 6 months to 15 October 2018.

Contractor hourly rate histogram for Problem Management in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the South East region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +30 113 £325 -7.14% 12
Buckinghamshire +52 72 £325 - 2
Berkshire -11 32 £231 -22.92% 10
Hampshire -9 29 £400 +77.78% 15
Surrey -34 25 £453 +0.56% 9
East Sussex +7 11 £400 -
Oxfordshire -11 9 £325 -13.33%
West Sussex +2 8 £436 +336.00% 3
Kent -3 5 £265 -21.48% 3
Problem Management
England

For the 6 months to 15 October 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Problem Management.

1 89 (46.35%) ITIL
2 53 (27.60%) Incident Management
3 51 (26.56%) Windows
4 49 (25.52%) Change Management
5 47 (24.48%) Security Cleared
6 41 (21.35%) Root Cause Analysis
7 39 (20.31%) Analytical Skills
7 39 (20.31%) Service Management
8 37 (19.27%) Microsoft
8 37 (19.27%) SC Cleared
9 34 (17.71%) SAP
10 33 (17.19%) Oracle
11 30 (15.63%) Active Directory
12 29 (15.10%) Linux
13 28 (14.58%) ITIL V3
14 26 (13.54%) TCP/IP
14 26 (13.54%) Telecoms
15 25 (13.02%) Microsoft Office
16 24 (12.50%) Web Services
16 24 (12.50%) DNS
16 24 (12.50%) Disaster Recovery
17 23 (11.98%) Trend Analysis
18 22 (11.46%) SCCM
18 22 (11.46%) Firewall
19 21 (10.94%) Unix
19 21 (10.94%) Java
19 21 (10.94%) Project Management
19 21 (10.94%) Windows Server
20 20 (10.42%) VPN
20 20 (10.42%) Finance

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.33%) MS Exchange
2 11 (5.73%) Apache
2 11 (5.73%) JBoss
3 9 (4.69%) SharePoint
3 9 (4.69%) Tomcat
4 7 (3.65%) Confluence
4 7 (3.65%) SAP Portal
5 5 (2.60%) IIS
6 4 (2.08%) Skype for Business
7 3 (1.56%) SAS
8 2 (1.04%) Exchange Server 2007
8 2 (1.04%) IBM HTTP Server
8 2 (1.04%) SharePoint Server
8 2 (1.04%) WebSphere
8 2 (1.04%) WebSphere Application Server
8 2 (1.04%) WildFly
9 1 (0.52%) Exchange Server 2010
9 1 (0.52%) IBM Notes
Applications
1 25 (13.02%) Microsoft Office
2 7 (3.65%) Microsoft Excel
3 2 (1.04%) Microsoft Project
4 1 (0.52%) Microsoft PowerPoint
Business Applications
1 6 (3.13%) SAP PSCD
2 4 (2.08%) Remedy ITSM
3 3 (1.56%) Dynamics CRM
4 2 (1.04%) SAP GTS
5 1 (0.52%) SAP CRM
Cloud Services
1 18 (9.38%) Office 365
2 8 (4.17%) Microsoft Azure
3 7 (3.65%) Amazon AWS
4 2 (1.04%) Cloud Computing
5 1 (0.52%) OneDrive
Communications & Networking
1 26 (13.54%) TCP/IP
2 24 (12.50%) DNS
3 22 (11.46%) Firewall
4 20 (10.42%) VPN
5 13 (6.77%) DHCP
6 11 (5.73%) LAN
7 9 (4.69%) WAN
8 8 (4.17%) Internet
9 7 (3.65%) BGP
9 7 (3.65%) OSPF
10 5 (2.60%) Ethernet
10 5 (2.60%) Intranet
10 5 (2.60%) Remote Desktop
11 4 (2.08%) H.323
11 4 (2.08%) MGCP
11 4 (2.08%) MPLS
11 4 (2.08%) RTP
11 4 (2.08%) SCCP
11 4 (2.08%) VLAN
11 4 (2.08%) Wi-Fi
Database & Business Intelligence
1 12 (6.25%) Oracle Database
2 9 (4.69%) Oracle Database 11g
2 9 (4.69%) Oracle Database 12c
2 9 (4.69%) Oracle Exadata
3 8 (4.17%) Amazon RDS
4 7 (3.65%) Data Warehouse
5 6 (3.13%) SQL Server
6 5 (2.60%) Big Data
6 5 (2.60%) Data Lake
6 5 (2.60%) Hadoop
6 5 (2.60%) OLAP
6 5 (2.60%) Relational Database
7 4 (2.08%) Apache Hive
7 4 (2.08%) BusinessObjects
7 4 (2.08%) NoSQL
7 4 (2.08%) Oracle OLAP
8 2 (1.04%) MySQL
9 1 (0.52%) DTS
Development Applications
1 9 (4.69%) Git (software)
1 9 (4.69%) Jenkins
2 7 (3.65%) JIRA
3 2 (1.04%) Introscope
4 1 (0.52%) CA Gen
General
1 26 (13.54%) Telecoms
2 20 (10.42%) Finance
3 17 (8.85%) Legal
4 7 (3.65%) Law
4 7 (3.65%) Retail
5 4 (2.08%) Military
6 3 (1.56%) Billing
6 3 (1.56%) Local Government
7 2 (1.04%) Pharmaceutical
7 2 (1.04%) Publishing
8 1 (0.52%) Banking
8 1 (0.52%) Electronics
8 1 (0.52%) Front Office
8 1 (0.52%) Portuguese Language
Job Titles
1 64 (33.33%) Analyst
2 23 (11.98%) Problem Analyst
3 22 (11.46%) Incident Manager
4 17 (8.85%) Developer
5 16 (8.33%) Major Incident Manager
5 16 (8.33%) Support Analyst
6 12 (6.25%) Service Analyst
7 11 (5.73%) Service Manager
8 9 (4.69%) Middleware Engineer
8 9 (4.69%) Problem Manager
9 8 (4.17%) 2nd Line Support
9 8 (4.17%) Infrastructure Support
9 8 (4.17%) Service Desk Analyst
9 8 (4.17%) Support Engineer
10 7 (3.65%) ABAP Developer
10 7 (3.65%) Applications Support
10 7 (3.65%) Infrastructure Analyst
10 7 (3.65%) Infrastructure Support Analyst
10 7 (3.65%) IT Support
10 7 (3.65%) Systems Engineer
Libraries, Frameworks & Software Standards
1 24 (12.50%) Web Services
2 11 (5.73%) Middleware
3 7 (3.65%) Web Dynpro
4 6 (3.13%) REST
4 6 (3.13%) SOAP
5 5 (2.60%) CSS
5 5 (2.60%) HTML
5 5 (2.60%) XML
6 2 (1.04%) SailPoint
6 2 (1.04%) SAP PI
7 1 (0.52%) J2EE
7 1 (0.52%) LDAP
Miscellaneous
1 39 (20.31%) Analytical Skills
2 12 (6.25%) Management Information System
3 7 (3.65%) CMDB
3 7 (3.65%) Data Centre
4 6 (3.13%) Clustering
5 5 (2.60%) Video Conferencing
6 4 (2.08%) Computer Science
6 4 (2.08%) Self-Motivation
7 2 (1.04%) Client/Server
7 2 (1.04%) Enterprise Software
7 2 (1.04%) FMCG
7 2 (1.04%) Mainframe
7 2 (1.04%) PKI
7 2 (1.04%) Virtual Team
8 1 (0.52%) Blackberry
8 1 (0.52%) Freedom of Information
8 1 (0.52%) IVR
8 1 (0.52%) Mobile App
8 1 (0.52%) Replication
8 1 (0.52%) RSA SecurID
Operating Systems
1 51 (26.56%) Windows
2 29 (15.10%) Linux
3 21 (10.94%) Unix
3 21 (10.94%) Windows Server
4 18 (9.38%) Red Hat Enterprise Linux
5 12 (6.25%) Windows 10
6 10 (5.21%) Windows Server 2012
7 9 (4.69%) SUSE
8 8 (4.17%) Apple iOS
9 7 (3.65%) Windows 7
10 6 (3.13%) Mac OS
11 3 (1.56%) Windows Server 2008
12 2 (1.04%) Android
12 2 (1.04%) Solaris
12 2 (1.04%) Windows NT
13 1 (0.52%) Mac OS X
13 1 (0.52%) Windows 8
13 1 (0.52%) Windows XP
Processes & Methodologies
1 89 (46.35%) ITIL
2 53 (27.60%) Incident Management
3 49 (25.52%) Change Management
4 41 (21.35%) Root Cause Analysis
5 39 (20.31%) Service Management
6 28 (14.58%) ITIL V3
7 24 (12.50%) Disaster Recovery
8 23 (11.98%) Trend Analysis
9 21 (10.94%) Project Management
10 17 (8.85%) Service Delivery
11 15 (7.81%) Change Control
11 15 (7.81%) ERP
11 15 (7.81%) Problem-Solving
12 14 (7.29%) Agile Software Development
12 14 (7.29%) Configuration Management
12 14 (7.29%) High Availability
12 14 (7.29%) Process Improvement
13 13 (6.77%) ITSM
13 13 (6.77%) Migration
13 13 (6.77%) Proactive Management
Programming Languages
1 21 (10.94%) Java
2 18 (9.38%) PowerShell
3 14 (7.29%) SQL
4 9 (4.69%) Perl
5 7 (3.65%) ABAP
6 5 (2.60%) JavaScript
7 3 (1.56%) C
8 1 (0.52%) PL/SQL
8 1 (0.52%) Shell Script
Qualifications
1 47 (24.48%) Security Cleared
2 37 (19.27%) SC Cleared
3 19 (9.90%) ITIL Certification
4 16 (8.33%) Degree
4 16 (8.33%) DV Cleared
5 7 (3.65%) CCNP
5 7 (3.65%) Cisco Certification
6 6 (3.13%) ISEB
6 6 (3.13%) ISEB Practitioner
7 4 (2.08%) BPSS Clearance
7 4 (2.08%) CCNP Voice
8 3 (1.56%) BC Cleared
8 3 (1.56%) CCIP
8 3 (1.56%) CCNA
8 3 (1.56%) JNCIS
9 2 (1.04%) A+ Certification
9 2 (1.04%) CCIE
9 2 (1.04%) Master's Degree
9 2 (1.04%) Microsoft Certification
10 1 (0.52%) MCSE
Quality Assurance & Compliance
1 19 (9.90%) SLA
2 7 (3.65%) PCI DSS
3 5 (2.60%) Data Quality
3 5 (2.60%) GDPR
4 2 (1.04%) QA
4 2 (1.04%) Sarbanes-Oxley
5 1 (0.52%) ISO/IEC 20000
5 1 (0.52%) PMO
System Software
1 30 (15.63%) Active Directory
2 14 (7.29%) VMware Infrastructure
3 13 (6.77%) NFS
4 9 (4.69%) Oracle RAC
5 8 (4.17%) Microsoft App-V
6 7 (3.65%) Hyper-V
7 3 (1.56%) BitLocker
7 3 (1.56%) XenApp
8 2 (1.04%) Citrix Presentation Server
8 2 (1.04%) VirtualBox
8 2 (1.04%) VMware ESXi
8 2 (1.04%) vSphere
8 2 (1.04%) XenDesktop
8 2 (1.04%) XenServer
9 1 (0.52%) Firmware
9 1 (0.52%) Virtual Desktop
9 1 (0.52%) Virtual Machines
Systems Management
1 22 (11.46%) SCCM
2 10 (5.21%) SCOM
2 10 (5.21%) WSUS
3 9 (4.69%) Puppet
3 9 (4.69%) Red Hat Satellite
3 9 (4.69%) SELinux
4 6 (3.13%) Microsoft Intune
5 5 (2.60%) Microsoft Clustering
6 4 (2.08%) Cisco UCCX
6 4 (2.08%) Single Sign-On
7 3 (1.56%) McAfee ePO
7 3 (1.56%) Norton AntiVirus
8 2 (1.04%) Backup Exec
8 2 (1.04%) CA Wily
8 2 (1.04%) Cisco CUCM
8 2 (1.04%) OVSD
9 1 (0.52%) AirWatch
9 1 (0.52%) Microsoft Data Protection Manager
9 1 (0.52%) QRadar
9 1 (0.52%) Systems Management Server (SMS)
Vendors
1 37 (19.27%) Microsoft
2 34 (17.71%) SAP
3 33 (17.19%) Oracle
4 18 (9.38%) Red Hat
5 16 (8.33%) VMware
6 15 (7.81%) Adobe
7 11 (5.73%) CA
8 10 (5.21%) ServiceNow
9 9 (4.69%) Citrix
10 8 (4.17%) Cisco
10 8 (4.17%) HP
10 8 (4.17%) Remedy
11 7 (3.65%) Apple
11 7 (3.65%) Sony
11 7 (3.65%) Splunk
12 6 (3.13%) webMethods
13 5 (2.60%) McAfee
13 5 (2.60%) Talend
14 4 (2.08%) Juniper
14 4 (2.08%) Red Box