Period
to 24 January 2018

The median contractor rate for an ITIL Service Manager was £425 per day in advertised job vacancies in England during the 6 months to 24 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Service Manager
UK > England
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 745 758 705
Rank change year-on-year +13 -53 +4
Contract jobs requiring an ITIL Service Manager 103 74 133
As % of all contract IT jobs advertised in England 0.11% 0.082% 0.14%
As % of the Job Titles category 0.12% 0.087% 0.14%
Number of daily rates quoted 79 62 103
England median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £313 £311 £313
90th Percentile £582 £572 £535
UK median daily rate £425 £425 £411
% change year-on-year - +3.38% +0.89%
Number of hourly rates quoted 0 0 2
England median hourly rate - - £32.76
UK median hourly rate - - £32.76

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 87,728 85,326 92,700
% of contract IT jobs with a recognized job title 94.76% 94.77% 95.06%
Number of daily rates quoted 58,854 56,159 59,974
England median daily rate £450 £425 £415
Median daily rate % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £263 £256 £250
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,579 2,933 3,553
England median hourly rate £18.50 £18.50 £18.50
10th Percentile £10.76 £10.50 £10.50
90th Percentile £47.83 £47.00 £46.88
UK median hourly rate £18.50 £18.00 £19.00
% change year-on-year +2.78% -5.26% +15.15%

ITIL Service Manager
Job Vacancy Trend in England

Job postings that featured ITIL Service Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Service Manager in England

ITIL Service Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Service Manager in England.

Contractor daily rate trend for ITIL Service Manager in England

ITIL Service Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Service Manager in England over the 6 months to 24 January 2018.

Contractor daily rate histogram for ITIL Service Manager in England

ITIL Service Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Service Manager in England.

Contractor hourly rate trend for ITIL Service Manager in England

ITIL Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the England region over the 6 months to 24 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -38 40 £475 +11.76% 4
North of England +46 25 £425 - 1
South East -18 18 £408 -9.44% 1
Midlands +20 16 £475 +11.76% 4
Yorkshire +15 11 £406 -4.41%
North West +4 10 £450 +5.88% 1
West Midlands +12 8 £475 +15.15% 2
East Midlands +11 8 £450 -21.74% 2
North East +59 4 £475 +5.56%
South West -2 2 £375 +26.48% 1
East of England - 2 £425 - 1
ITIL Service Manager
UK

ITIL Service Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 January 2018, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring ITIL Service Manager in the job title.

1 103 (100.00%) ITIL
2 62 (60.19%) Service Delivery
3 55 (53.40%) Service Management
4 28 (27.18%) ITIL Certification
5 24 (23.30%) Stakeholder Management
5 24 (23.30%) Incident Management
6 22 (21.36%) Project Management
7 20 (19.42%) ITSM
7 20 (19.42%) ITIL V3
7 20 (19.42%) Service Design
8 19 (18.45%) Finance
9 18 (17.48%) Change Management
9 18 (17.48%) SLA
9 18 (17.48%) Security Cleared
10 17 (16.50%) ServiceNow
10 17 (16.50%) SC Cleared
11 15 (14.56%) Agile Software Development
12 11 (10.68%) Telecoms
12 11 (10.68%) PRINCE2
13 9 (8.74%) Problem Management
13 9 (8.74%) Analytical Skills
13 9 (8.74%) Service Delivery Management
14 8 (7.77%) Continuous Improvement
14 8 (7.77%) DV Cleared
14 8 (7.77%) Asset Management
14 8 (7.77%) Configuration Management
15 7 (6.80%) Retail
16 6 (5.83%) Transition Management
17 5 (4.85%) Business Continuity
17 5 (4.85%) Banking

ITIL Service Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.97%) MS Exchange
Applications
1 3 (2.91%) Microsoft Office
2 2 (1.94%) Microsoft Excel
2 2 (1.94%) Microsoft PowerPoint
2 2 (1.94%) Microsoft Project
2 2 (1.94%) MS Visio
Cloud Services
1 3 (2.91%) Office 365
Communications & Networking
1 5 (4.85%) LAN
2 4 (3.88%) Unified Communications
2 4 (3.88%) WAN
2 4 (3.88%) Wi-Fi
3 3 (2.91%) SMS
Database & Business Intelligence
1 1 (0.97%) Data Warehouse
General
1 19 (18.45%) Finance
2 11 (10.68%) Telecoms
3 7 (6.80%) Retail
4 5 (4.85%) Banking
5 4 (3.88%) Legal
6 1 (0.97%) German Language
6 1 (0.97%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (1.94%) Web Services
Miscellaneous
1 9 (8.74%) Analytical Skills
2 3 (2.91%) Computer Science
2 3 (2.91%) Management Information System
3 2 (1.94%) Data Centre
3 2 (1.94%) EPoS
4 1 (0.97%) Reference Data
4 1 (0.97%) Security Operations Centre
4 1 (0.97%) Tandem
Operating Systems
1 5 (4.85%) Windows
2 2 (1.94%) Android
2 2 (1.94%) Windows 10
2 2 (1.94%) Windows XP
3 1 (0.97%) Windows Server
Processes & Methodologies
1 103 (100.00%) ITIL
2 62 (60.19%) Service Delivery
3 55 (53.40%) Service Management
4 24 (23.30%) Incident Management
4 24 (23.30%) Stakeholder Management
5 22 (21.36%) Project Management
6 20 (19.42%) ITIL V3
6 20 (19.42%) ITSM
6 20 (19.42%) Service Design
7 18 (17.48%) Change Management
8 15 (14.56%) Agile Software Development
9 11 (10.68%) PRINCE2
10 9 (8.74%) Problem Management
10 9 (8.74%) Service Delivery Management
11 8 (7.77%) Asset Management
11 8 (7.77%) Configuration Management
11 8 (7.77%) Continuous Improvement
12 6 (5.83%) Transition Management
13 5 (4.85%) Change Control
13 5 (4.85%) Mentoring
Qualifications
1 28 (27.18%) ITIL Certification
2 18 (17.48%) Security Cleared
3 17 (16.50%) SC Cleared
4 8 (7.77%) DV Cleared
5 5 (4.85%) ITIL Foundation Certificate
6 3 (2.91%) BPSS Clearance
6 3 (2.91%) CISA
6 3 (2.91%) CISM
6 3 (2.91%) CISSP
6 3 (2.91%) GIAC
7 2 (1.94%) PRINCE2 Certification
7 2 (1.94%) Six Sigma Black Belt
8 1 (0.97%) BC Cleared
8 1 (0.97%) Degree
8 1 (0.97%) Microsoft Certification
Quality Assurance & Compliance
1 18 (17.48%) SLA
2 3 (2.91%) ISO/IEC 20000
3 2 (1.94%) Disclosure Scotland
3 2 (1.94%) ISO 9001
4 1 (0.97%) ISO 22301
4 1 (0.97%) ISO/IEC 27001
4 1 (0.97%) Sarbanes-Oxley
System Software
1 3 (2.91%) Active Directory
Vendors
1 17 (16.50%) ServiceNow
2 5 (4.85%) Microsoft
2 5 (4.85%) Salesforce.com
2 5 (4.85%) SAP
3 3 (2.91%) Mercator
3 3 (2.91%) Siebel
4 2 (1.94%) Apple
4 2 (1.94%) Remedy
5 1 (0.97%) Cisco
5 1 (0.97%) Citrix