Service Delivery Contracts in the South East

Service Delivery
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 75 57 85
Rank change year-on-year -18 +28 -12
Contract jobs citing Service Delivery 82 166 151
As % of all contract jobs advertised in the South East 2.73% 2.99% 2.62%
As % of the Processes & Methodologies category 2.99% 3.53% 2.93%
Number of daily rates quoted 56 94 103
10th Percentile £180 - £249
25th Percentile £294 £205 £363
Median daily rate (50th Percentile) £450 £375 £500
Median % change year-on-year +20.00% -25.00% +14.68%
75th Percentile £543 £538 £586
90th Percentile £588 £596 £640
England median daily rate £450 £500 £525
% change year-on-year -10.00% -4.76% +3.45%
Number of hourly rates quoted 11 11 10
10th Percentile £18.50 - £19.40
25th Percentile £20.50 £15.85 £22.13
Median hourly rate £24.00 £18.35 £32.25
Median % change year-on-year +30.79% -43.10% -4.44%
75th Percentile £28.00 £23.12 £67.50
90th Percentile £33.75 £27.00 £68.88
England median hourly rate £16.23 £14.80 £24.62
% change year-on-year +9.66% -39.89% +74.86%

All Process and Methodology Skills
South East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 2,747 4,698 5,149
As % of all contract IT jobs advertised in the South East 91.51% 84.74% 89.22%
Number of daily rates quoted 1,755 2,739 3,581
10th Percentile £254 £243 £250
25th Percentile £400 £400 £405
Median daily rate (50th Percentile) £500 £501 £510
Median % change year-on-year -0.10% -1.86% +2.00%
75th Percentile £600 £623 £619
90th Percentile £675 £700 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 172 437 224
10th Percentile £13.85 £13.00 £18.25
25th Percentile £16.05 £18.20 £22.34
Median hourly rate £28.00 £47.50 £50.00
Median % change year-on-year -41.05% -5.00% +127.43%
75th Percentile £62.50 £62.50 £64.72
90th Percentile £75.00 £76.86 £74.55
England median hourly rate £29.07 £36.00 £37.34
% change year-on-year -19.25% -3.59% +53.69%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Service Delivery in the South East.

Daily rate trend for Service Delivery in the South East

Service Delivery
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Service Delivery in the South East over the 6 months to 3 May 2025.

Daily rate histogram for Service Delivery in the South East

Service Delivery
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Service Delivery in the South East.

Hourly rate trend for Service Delivery in the South East

Service Delivery
Hourly Rate Histogram in the South East

Hourly rate distribution of jobs citing Service Delivery in the South East over the 6 months to 3 May 2025.

Hourly rate histogram for Service Delivery in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -16 46 £415 +50.91% 76
Berkshire -28 22 £436 +107.74% 39
Hampshire +31 21 £540 +2.86% 47
Buckinghamshire +4 15 £399 +0.84% 28
Oxfordshire +7 9 £363 +31.82% 18
Surrey +3 8 £550 +115.69% 32
Kent - 3 £425 - 21
West Sussex +6 2 £318 -38.05% 12
Sussex - 1 £500 - 11
Home Counties - 1 - -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (3.66%) Microsoft Excel
1 3 (3.66%) Microsoft Office
2 2 (2.44%) Microsoft PowerPoint
Business Applications
1 1 (1.22%) NetSuite
1 1 (1.22%) Remedy ITSM
Cloud Services
1 6 (7.32%) Azure
2 4 (4.88%) AWS
3 2 (2.44%) Entra ID
3 2 (2.44%) GCP
3 2 (2.44%) Microsoft 365
3 2 (2.44%) OCI
3 2 (2.44%) SaaS
4 1 (1.22%) Akamai
4 1 (1.22%) AWS CloudFormation
4 1 (1.22%) Cloud Computing
4 1 (1.22%) Nutanix
4 1 (1.22%) Power Platform
4 1 (1.22%) Serverless
Communications & Networking
1 3 (3.66%) Network Security
1 3 (3.66%) VoIP
2 2 (2.44%) Firewall
2 2 (2.44%) MPLS
2 2 (2.44%) Softphone
2 2 (2.44%) TCP/IP
2 2 (2.44%) VPN
2 2 (2.44%) WAN
2 2 (2.44%) Wi-Fi
3 1 (1.22%) BGP
3 1 (1.22%) DNS
3 1 (1.22%) DSL
3 1 (1.22%) EIGRP
3 1 (1.22%) Ethernet
3 1 (1.22%) Frame Relay
3 1 (1.22%) Internet
3 1 (1.22%) IPsec
3 1 (1.22%) OSPF
3 1 (1.22%) TACACS
3 1 (1.22%) Wireless
Database & Business Intelligence
1 2 (2.44%) DTS
2 1 (1.22%) Data Lake
2 1 (1.22%) Data Warehouse
2 1 (1.22%) Enterprise Data Warehouse
2 1 (1.22%) Power BI
General
1 27 (32.93%) Social Skills
2 18 (21.95%) Telecoms
3 12 (14.63%) Finance
4 10 (12.20%) Analytical Skills
5 8 (9.76%) Public Sector
6 7 (8.54%) Billing
7 3 (3.66%) Automotive
7 3 (3.66%) Banking
7 3 (3.66%) Retail
8 2 (2.44%) Electronics
8 2 (2.44%) Inclusion and Diversity
8 2 (2.44%) Law
8 2 (2.44%) Manufacturing
9 1 (1.22%) Influencing Skills
9 1 (1.22%) Legal
9 1 (1.22%) Local Government
9 1 (1.22%) Marketing
9 1 (1.22%) Multimedia
9 1 (1.22%) Organisational Skills
9 1 (1.22%) Police
Job Titles
1 13 (15.85%) Lead
2 12 (14.63%) Analyst
2 12 (14.63%) Service Manager
3 9 (10.98%) IT Support
4 7 (8.54%) Delivery Manager
5 6 (7.32%) Service Delivery Manager
5 6 (7.32%) Service Desk Analyst
6 5 (6.10%) Designer
6 5 (6.10%) IT Analyst
6 5 (6.10%) Solutions Designer
7 4 (4.88%) 2nd Line Support
7 4 (4.88%) Consultant
7 4 (4.88%) Senior
7 4 (4.88%) Service Analyst
8 3 (3.66%) Applications Support
8 3 (3.66%) IT Engineer
8 3 (3.66%) IT Support Engineer
8 3 (3.66%) Relationships Manager
8 3 (3.66%) Support Engineer
8 3 (3.66%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (6.10%) JSON
1 5 (6.10%) REST
1 5 (6.10%) Web Services
2 1 (1.22%) 802.1X
Miscellaneous
1 5 (6.10%) Driving Licence
1 5 (6.10%) Frameworx
1 5 (6.10%) Smartphone
1 5 (6.10%) TM Forum
2 4 (4.88%) EPoS
2 4 (4.88%) Onboarding
3 2 (2.44%) Cloud Native
3 2 (2.44%) Enterprise Software
3 2 (2.44%) Management Information System
4 1 (1.22%) AS400
4 1 (1.22%) Cyber Kill Chain
4 1 (1.22%) Cyber Threat
4 1 (1.22%) Data Centre
4 1 (1.22%) IoT
4 1 (1.22%) iSeries
4 1 (1.22%) Product Ownership
4 1 (1.22%) Replication
4 1 (1.22%) Security Operations Centre
4 1 (1.22%) Security Posture
4 1 (1.22%) Smart Meter
Operating Systems
1 14 (17.07%) Windows
2 8 (9.76%) Windows 10
3 1 (1.22%) Windows Server
Processes & Methodologies
1 40 (48.78%) ITIL
2 22 (26.83%) Problem-Solving
3 19 (23.17%) Service Management
4 16 (19.51%) Customer Service
5 13 (15.85%) Agile
6 12 (14.63%) Customer Experience
6 12 (14.63%) Stakeholder Engagement
7 10 (12.20%) Incident Management
7 10 (12.20%) ITSM
8 9 (10.98%) Mentoring
8 9 (10.98%) Stakeholder Management
8 9 (10.98%) Technical Leadership
9 8 (9.76%) Continuous Improvement
9 8 (9.76%) Roadmaps
10 7 (8.54%) Process Improvement
11 6 (7.32%) Business Strategy
11 6 (7.32%) CRM
12 5 (6.10%) Business Continuity
12 5 (6.10%) Service Catalogue
12 5 (6.10%) UML
Programming Languages
1 3 (3.66%) SQL
2 2 (2.44%) PowerShell
2 2 (2.44%) Python
2 2 (2.44%) T-SQL
Qualifications
1 15 (18.29%) Security Cleared
2 13 (15.85%) SC Cleared
3 11 (13.41%) ITIL Certification
4 5 (6.10%) ITIL Foundation Certificate
5 4 (4.88%) Degree
5 4 (4.88%) DV Cleared
6 2 (2.44%) A+ Certification
6 2 (2.44%) APMP
6 2 (2.44%) CCNP
6 2 (2.44%) Cisco Certification
6 2 (2.44%) MCSA
6 2 (2.44%) Microsoft Certification
7 1 (1.22%) AWS Certification
7 1 (1.22%) BPSS Clearance
7 1 (1.22%) CCDP
7 1 (1.22%) CCIP
7 1 (1.22%) CCNA
7 1 (1.22%) Computer Science Degree
7 1 (1.22%) PMI Certification
7 1 (1.22%) PMP
Quality Assurance & Compliance
1 11 (13.41%) SLA
2 3 (3.66%) PMO
3 2 (2.44%) NIST
3 2 (2.44%) NIST 800
4 1 (1.22%) COBIT
4 1 (1.22%) Data Quality
4 1 (1.22%) ISO 22301
4 1 (1.22%) ISO/IEC 27001
4 1 (1.22%) P3O
4 1 (1.22%) PCI DSS
4 1 (1.22%) QA
System Software
1 5 (6.10%) Active Directory
Systems Management
1 1 (1.22%) Computer Emergency Response Teams
1 1 (1.22%) SCCM
1 1 (1.22%) Terraform
Vendors
1 15 (18.29%) ServiceNow
2 12 (14.63%) Microsoft
3 8 (9.76%) Salesforce
4 5 (6.10%) SAP
5 3 (3.66%) Atlassian
5 3 (3.66%) BMC
6 2 (2.44%) Cisco
6 2 (2.44%) Citrix
6 2 (2.44%) Oracle
7 1 (1.22%) ADVA
7 1 (1.22%) Dell
7 1 (1.22%) Dell KACE
7 1 (1.22%) HP
7 1 (1.22%) IBM
7 1 (1.22%) Juniper
7 1 (1.22%) Liquidlogic
7 1 (1.22%) Meraki
7 1 (1.22%) Palo Alto
7 1 (1.22%) Ubiquiti
7 1 (1.22%) Workday