The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Services Delivery
England / South East
Rank 91 89 64
Rank change year-on-year -2 -25  
Contract jobs citing Service Delivery 193 208 287
As % of all contract IT jobs advertised in the South East 2.48% 2.26% 2.88%
As % of the Processes & Methodologies category 3.03% 2.78% 3.63%
Number of daily rates quoted 106 116 129
Median daily rate £425 £400 £350
Median daily rate % change year-on-year +6.25% +14.28%  
90% offered a daily rate of more than £284 £205 £225
10% offered a daily rate of more than £550 £500 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 8 11 2
Median hourly rate £14.00 £20.00 £30.00
Median hourly rate % change year-on-year -30.00% -33.33%  
90% offered a hourly rate of more than £10.36 £7.68 £22.00
10% offered a hourly rate of more than £21.20 £27.50 £38.00
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South East
Contract job vacancies with a requirement for process and methodology skills 6361 7494 7901
As % of all contract IT job vacancies advertised in the South East 81.62% 81.26% 79.33%
Number of daily rates quoted 3684 4608 4336
Median daily rate £425 £400 £394
Median daily rate % change year-on-year +6.25% +1.52%  
90% offered a daily rate of more than £288 £275 £265
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 237 268 286
Median hourly rate £30.00 £40.00 £33.00
Median hourly rate % change year-on-year -25.00% +21.21%  
90% offered a hourly rate of more than £12.50 £13.75 £13.55
10% offered a hourly rate of more than £55.00 £61.00 £45.00
UK excluding London median hourly rate £36.25 £38.50 £30.20
% change year-on-year -5.84% +27.48%  

Service Delivery
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South East.

Contractor daily rate trend for Service Delivery in the South East

Service Delivery
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Delivery in the South East over the 3 months to 27 March 2017.

Contractor daily rate histogram for Service Delivery in the South East

Service Delivery
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in the South East.

Contractor hourly rate trend for Service Delivery in the South East

Service Delivery
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Service Delivery in the South East over the 3 months to 27 March 2017.

Contractor hourly rate histogram for Service Delivery in the South East

Service Delivery
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South East region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +35 49 £450 +28.57% 6
Buckinghamshire +9 42 £418 -1.64% 7
Berkshire -5 35 £450 +13.92% 16
Surrey +6 31 £463 +34.05% 11
West Sussex +3 18 £425 +40.49% 1
Oxfordshire -12 10 £350 +150.00% 6
Kent +7 4 £425 +6.25% 5
Middlesex +2 4 £460 +2.22%
Sussex +2 1 £305 +10.90%
East Sussex +1 1 £300 -11.76% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Delivery.

1 140 (37.53%) ITIL
2 91 (24.40%) Service Management
3 75 (20.11%) Security Cleared
4 72 (19.30%) Project Management
5 71 (19.03%) Finance
6 63 (16.89%) SC Cleared
7 57 (15.28%) Change Management
8 50 (13.40%) Telecoms
9 49 (13.14%) Windows
9 49 (13.14%) Linux
10 45 (12.06%) Microsoft
11 41 (10.99%) SLA
11 41 (10.99%) Unix
12 39 (10.46%) Service Design
13 38 (10.19%) Agile Software Development
13 38 (10.19%) Problem Management
14 37 (9.92%) Degree
15 36 (9.65%) Red Hat
16 35 (9.38%) SAN
17 34 (9.12%) Oracle
17 34 (9.12%) Stakeholder Management
18 31 (8.31%) Analytical Skills
19 29 (7.77%) ITIL V3
19 29 (7.77%) High Availability
20 28 (7.51%) MS Excel
20 28 (7.51%) Active Directory
21 27 (7.24%) ITIL Certification
21 27 (7.24%) Change Control
22 26 (6.97%) NAS
23 24 (6.43%) Team Foundation Server

Service Delivery
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.36%) SharePoint
2 9 (2.41%) CMS
3 8 (2.14%) JBoss
4 7 (1.88%) SharePoint 2013
5 6 (1.61%) Skype for Business
6 5 (1.34%) MS Exchange
7 4 (1.07%) IIS
7 4 (1.07%) Joomla!
7 4 (1.07%) WebLogic
7 4 (1.07%) WordPress
8 3 (0.80%) Apache
8 3 (0.80%) Exchange Server 2010
8 3 (0.80%) Exchange Server 2013
8 3 (0.80%) Oracle SOA Suite
8 3 (0.80%) SAS
8 3 (0.80%) WebSphere
9 2 (0.54%) Apache Spark
9 2 (0.54%) Confluence
9 2 (0.54%) Umbraco
10 1 (0.27%) Exchange Server 2003
Applications
1 28 (7.51%) MS Excel
2 23 (6.17%) MS Office
3 11 (2.95%) MS Project
4 9 (2.41%) MS PowerPoint
5 3 (0.80%) MS Visio
6 2 (0.54%) Adobe Creative Suite
6 2 (0.54%) Spreadsheet
7 1 (0.27%) Photoshop
Business Applications
1 6 (1.61%) Remedy ITSM
2 3 (0.80%) SAP Business ByDesign
2 3 (0.80%) SAP Oil and Gas
3 1 (0.27%) Changepoint
3 1 (0.27%) Maximo
3 1 (0.27%) Oracle ERP
3 1 (0.27%) Oracle Financials
3 1 (0.27%) SAP ERP
3 1 (0.27%) StreamServe
3 1 (0.27%) Unit4 Business World
Cloud Services
1 16 (4.29%) IaaS
2 14 (3.75%) Microsoft Azure
2 14 (3.75%) PaaS
3 9 (2.41%) Amazon AWS
4 7 (1.88%) Office 365
5 4 (1.07%) SaaS
6 2 (0.54%) Cloud Computing
6 2 (0.54%) GitHub
6 2 (0.54%) Google Analytics
6 2 (0.54%) IBM Cloud
6 2 (0.54%) OneDrive
6 2 (0.54%) SoftLayer
7 1 (0.27%) Mimecast
Communications & Networking
1 35 (9.38%) SAN
2 26 (6.97%) NAS
3 16 (4.29%) Firewall
4 14 (3.75%) LAN
4 14 (3.75%) WAN
5 12 (3.22%) VPN
5 12 (3.22%) Wireless
6 11 (2.95%) Internet
7 10 (2.68%) MVNO
8 9 (2.41%) TCP/IP
9 7 (1.88%) Cisco ASA
9 7 (1.88%) Cisco Nexus
9 7 (1.88%) DHCP
9 7 (1.88%) DNS
9 7 (1.88%) Intranet
10 6 (1.61%) BGP
10 6 (1.61%) Cisco IOS
10 6 (1.61%) Unified Communications
11 4 (1.07%) 3G
11 4 (1.07%) MPLS
Database & Business Intelligence
1 12 (3.22%) SQL Server
2 8 (2.14%) Big Data
3 6 (1.61%) SQL Server Reporting Services
4 5 (1.34%) NoSQL
5 4 (1.07%) SQL Server 2008
5 4 (1.07%) SQL Server 2012
6 3 (0.80%) Oracle Database
6 3 (0.80%) Oracle Database 11g
6 3 (0.80%) Oracle Database 12c
6 3 (0.80%) Relational Database
6 3 (0.80%) SQL Server Integration Services
7 2 (0.54%) Hadoop
7 2 (0.54%) Redis
7 2 (0.54%) SQL Server 2005
7 2 (0.54%) SQL Server 2016
8 1 (0.27%) Apache Hive
8 1 (0.27%) Data Lake
8 1 (0.27%) Impala
8 1 (0.27%) MySQL
8 1 (0.27%) Oracle BI EE
Development Applications
1 24 (6.43%) Team Foundation Server
2 7 (1.88%) Git (software)
3 6 (1.61%) JIRA
4 5 (1.34%) MSI
5 3 (0.80%) Bitbucket
5 3 (0.80%) MSTest
5 3 (0.80%) Octopus Deploy
5 3 (0.80%) TeamCity
5 3 (0.80%) Visual Studio
6 2 (0.54%) JUnit
6 2 (0.54%) ReSharper
6 2 (0.54%) Subversion
7 1 (0.27%) Atlassian Bamboo
7 1 (0.27%) Jenkins
7 1 (0.27%) Selenium
7 1 (0.27%) Vagrant
General
1 71 (19.03%) Finance
2 50 (13.40%) Telecoms
3 24 (6.43%) Legal
4 11 (2.95%) Billing
4 11 (2.95%) Retail
5 8 (2.14%) Marketing
6 7 (1.88%) Back Office
7 6 (1.61%) Banking
8 5 (1.34%) Local Government
9 4 (1.07%) French Language
9 4 (1.07%) Law
10 3 (0.80%) Military
11 2 (0.54%) Advertising
11 2 (0.54%) Automotive
11 2 (0.54%) German Language
11 2 (0.54%) Spanish Language
12 1 (0.27%) General Ledger
12 1 (0.27%) Manufacturing
12 1 (0.27%) Multimedia
12 1 (0.27%) Publishing
Job Titles
1 58 (15.55%) Service Manager
2 40 (10.72%) Delivery Manager
3 39 (10.46%) Services Delivery Manager
4 36 (9.65%) Analyst
5 29 (7.77%) Architect
6 28 (7.51%) Administrator
7 24 (6.43%) Consultant
7 24 (6.43%) Project Manager
8 20 (5.36%) Systems Administrator
9 19 (5.09%) Storage Administrator
9 19 (5.09%) Unix Administrator
10 18 (4.83%) Storage Systems Administrator
10 18 (4.83%) Unix Systems Administrator
11 17 (4.56%) IT Manager
12 13 (3.49%) Telecoms Manager
13 12 (3.22%) Developer
13 12 (3.22%) ITIL Manager
13 12 (3.22%) Service Analyst
13 12 (3.22%) Technical Manager
14 11 (2.95%) Applications Manager
Libraries, Frameworks & Software Standards
1 9 (2.41%) ActiveMQ
2 8 (2.14%) .NET
2 8 (2.14%) Middleware
3 7 (1.88%) Apache Camel
3 7 (1.88%) ASP.NET
4 6 (1.61%) Web Services
5 4 (1.07%) AngularJS
5 4 (1.07%) REST
5 4 (1.07%) SOAP
6 3 (0.80%) CSS
6 3 (0.80%) HTML
6 3 (0.80%) jQuery
6 3 (0.80%) WCF
6 3 (0.80%) XML
7 2 (0.54%) ASP.NET 2.0
7 2 (0.54%) ASP.NET MVC
7 2 (0.54%) ASP.NET Web API
7 2 (0.54%) Hibernate
7 2 (0.54%) J2EE
7 2 (0.54%) Spring
Miscellaneous
1 31 (8.31%) Analytical Skills
2 23 (6.17%) Data Centre
3 21 (5.63%) Enterprise Storage
4 19 (5.09%) Management Information System
5 9 (2.41%) CMDB
6 8 (2.14%) PMI
7 5 (1.34%) User Experience
8 4 (1.07%) BYOD
8 4 (1.07%) Computer Science
8 4 (1.07%) e-Learning
8 4 (1.07%) Video Conferencing
9 3 (0.80%) Clustering
9 3 (0.80%) Driving Licence
9 3 (0.80%) IVR
9 3 (0.80%) Learning Management System
9 3 (0.80%) Private Cloud
9 3 (0.80%) RIA
9 3 (0.80%) Smartphone
9 3 (0.80%) Virtual Team
10 2 (0.54%) Linux Command Line
Operating Systems
1 49 (13.14%) Linux
1 49 (13.14%) Windows
2 41 (10.99%) Unix
3 22 (5.90%) Solaris
4 15 (4.02%) Windows Server 2012
5 12 (3.22%) Windows 7
6 11 (2.95%) Windows Server 2008
7 10 (2.68%) Red Hat Enterprise Linux
8 7 (1.88%) Windows Server
9 6 (1.61%) Windows Server 2003
10 4 (1.07%) AIX
11 3 (0.80%) Data ONTAP
11 3 (0.80%) Windows XP
12 2 (0.54%) Android
12 2 (0.54%) Apple iOS
12 2 (0.54%) Windows 10
13 1 (0.27%) CentOS
13 1 (0.27%) MVS
13 1 (0.27%) SUSE
13 1 (0.27%) Windows 8
Processes & Methodologies
1 140 (37.53%) ITIL
2 91 (24.40%) Service Management
3 72 (19.30%) Project Management
4 57 (15.28%) Change Management
5 39 (10.46%) Service Design
6 38 (10.19%) Agile Software Development
6 38 (10.19%) Problem Management
7 34 (9.12%) Stakeholder Management
8 29 (7.77%) High Availability
8 29 (7.77%) ITIL V3
9 27 (7.24%) Change Control
10 21 (5.63%) Continuous Improvement
10 21 (5.63%) PRINCE2
10 21 (5.63%) Process Improvement
11 20 (5.36%) ITSM
12 19 (5.09%) Scrum
13 18 (4.83%) Incident Management
14 17 (4.56%) Configuration Management
14 17 (4.56%) Migration
14 17 (4.56%) Risk Management
Programming Languages
1 22 (5.90%) SQL
2 12 (3.22%) Java
3 11 (2.95%) PowerShell
4 10 (2.68%) Bash Shell
5 9 (2.41%) Perl
6 8 (2.14%) JavaScript
6 8 (2.14%) Python
7 6 (1.61%) Ruby
8 5 (1.34%) C
8 5 (1.34%) C#
8 5 (1.34%) T-SQL
9 2 (0.54%) ActionScript
9 2 (0.54%) ActionScript 2.0
9 2 (0.54%) ActionScript 3.0
9 2 (0.54%) PHP
9 2 (0.54%) Shell Script
9 2 (0.54%) VB
10 1 (0.27%) ABAP
10 1 (0.27%) Scala
Qualifications
1 75 (20.11%) Security Cleared
2 63 (16.89%) SC Cleared
3 37 (9.92%) Degree
4 27 (7.24%) ITIL Certification
5 16 (4.29%) Cisco Certification
6 15 (4.02%) Microsoft Certification
6 15 (4.02%) PMI Certification
7 14 (3.75%) PMP
8 13 (3.49%) CCNP
9 11 (2.95%) DV Cleared
9 11 (2.95%) MCSE
10 8 (2.14%) ITIL Foundation Certificate
11 7 (1.88%) CCIE
11 7 (1.88%) CCNA
11 7 (1.88%) MCP
12 5 (1.34%) BPSS Clearance
13 4 (1.07%) MCSA
14 3 (0.80%) DBS Check
15 2 (0.54%) MCDBA
15 2 (0.54%) Postgraduate
Quality Assurance & Compliance
1 41 (10.99%) SLA
2 19 (5.09%) QA
3 13 (3.49%) PMO
4 9 (2.41%) ISO/IEC 27001
5 3 (0.80%) Data Quality
5 3 (0.80%) GAMP
5 3 (0.80%) GxP
6 2 (0.54%) COBIT
6 2 (0.54%) Disclosure Scotland
6 2 (0.54%) ISO/IEC 20000
6 2 (0.54%) ISO22301
6 2 (0.54%) PCI DSS
7 1 (0.27%) Cyber Essentials
7 1 (0.27%) GDPR
7 1 (0.27%) ISO 9000
7 1 (0.27%) JSP 440
7 1 (0.27%) Sarbanes-Oxley
System Software
1 28 (7.51%) Active Directory
2 20 (5.36%) Veritas Cluster Server
3 19 (5.09%) Veritas File System
4 8 (2.14%) Hyper-V
4 8 (2.14%) VMware Infrastructure
4 8 (2.14%) vSphere
5 5 (1.34%) Microsoft App-V
6 4 (1.07%) Firmware
6 4 (1.07%) Samba
6 4 (1.07%) VMware Workstation
6 4 (1.07%) XenApp
7 3 (0.80%) ProxySG
7 3 (0.80%) Terminal Services
7 3 (0.80%) Virtual Machines
8 2 (0.54%) Docker
9 1 (0.27%) Apache Flume
9 1 (0.27%) ISA Server
9 1 (0.27%) VMware ESXi
9 1 (0.27%) XenDesktop
9 1 (0.27%) XenServer
Systems Management
1 17 (4.56%) NetBackup
2 7 (1.88%) SCCM
2 7 (1.88%) Tivoli Storage Manager
3 6 (1.61%) Puppet
4 5 (1.34%) OpenView Configuration Management
4 5 (1.34%) OVSD
4 5 (1.34%) Systems Management Server (SMS)
5 4 (1.07%) Ansible
5 4 (1.07%) Opscode Chef
6 3 (0.80%) EdgeSight
6 3 (0.80%) Oracle Identity Management
6 3 (0.80%) SafeCom
7 2 (0.54%) AirWatch
7 2 (0.54%) Nagios
7 2 (0.54%) Veritas Storage Foundation
8 1 (0.27%) Backup Exec
8 1 (0.27%) Control-M
8 1 (0.27%) Netcool
8 1 (0.27%) Oozie
8 1 (0.27%) Tivoli
Vendors
1 45 (12.06%) Microsoft
2 36 (9.65%) Red Hat
3 34 (9.12%) Oracle
4 23 (6.17%) Cisco
5 22 (5.90%) Sun
6 21 (5.63%) Veritas
7 18 (4.83%) HP
7 18 (4.83%) Symantec
8 17 (4.56%) VMware
9 16 (4.29%) Citrix
10 14 (3.75%) SAP
11 13 (3.49%) IBM
11 13 (3.49%) NetApp
12 12 (3.22%) Remedy
13 10 (2.68%) ServiceNow
14 9 (2.41%) Huawei
15 7 (1.88%) Brocade
16 6 (1.61%) ComArch
16 6 (1.61%) Gemalto
16 6 (1.61%) Rackspace
Tonbridge, Kent
McGregor Boyall
Rate: £450.00 - £525.00 per day
Posted: 7 hours ago
Milton Keynes, Buckinghamshire
IntaPeople
Rate: £500 - £550 per day
Posted: 2 days ago
Reading, Berkshire
Talent International
Rate: £350 - £420 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Testing Circle Ltd
Rate: £550 - £600 per day
Posted: 2 days ago
Tonbridge, Kent
Harvey Nash plc
Rate: £450 - £500 per day + none
Posted: 3 days ago
Hampshire
LA International
Rate: £500 per day
Posted: 5 days ago
Bracknell, Berkshire
Movement8
Rate: From £200 to £250 per day
Posted: 6 days ago