Period
to 24 November 2017

The median contractor rate for a Support Technician was £140 per day in advertised job vacancies in the South East during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Technician
England > South East
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 331 334 354
Rank change year-on-year +3 +20 -48
Contract jobs requiring a Support Technician 44 45 43
As % of all contract IT jobs advertised in the South East 0.26% 0.27% 0.22%
As % of the Job Titles category 0.28% 0.29% 0.23%
Number of daily rates quoted 13 16 21
South East median daily rate £140 £198 £175
Median daily rate % change year-on-year -29.11% +12.86% -27.08%
10th Percentile £121 £107 £89
90th Percentile £395 £371 £325
England median daily rate £155 £176 £200
% change year-on-year -12.06% -11.88% -
Number of hourly rates quoted 22 20 17
South East median hourly rate £14.25 £12.00 £11.75
Median hourly rate % change year-on-year +18.75% +2.13% -16.07%
10th Percentile £11.00 £10.94 £8.88
90th Percentile £17.85 £15.73 £15.05
England median hourly rate £12.45 £14.50 £12.50
% change year-on-year -14.14% +16.00% -10.71%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15902 15635 18500
% of contract IT jobs with a recognized job title 94.50% 93.94% 94.94%
Number of daily rates quoted 9436 9281 10868
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 641 786 927
South East median hourly rate £18.00 £19.50 £18.50
Median hourly rate % change year-on-year -7.69% +5.41% +15.63%
10th Percentile £11.00 £10.25 £10.33
90th Percentile £48.75 £48.75 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Support Technician
Job Vacancy Trend in the South East

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Technician in the South East

Support Technician
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Technician in the South East.

Contractor daily rate trend for Support Technician in the South East

Support Technician
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Technician in the South East over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Technician in the South East

Support Technician
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Technician in the South East.

Contractor hourly rate trend for Support Technician in the South East

Support Technician
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the South East region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +8 23 £140 -37.08% 6
Berkshire +24 17 £138 +47.85% 3
Hampshire -4 10 £140 -61.38% 1
Surrey -8 8 £190 +8.57% 3
Buckinghamshire - 5 £140 -
East Sussex +2 3 £400 - 2
Oxfordshire +4 1 £120 -49.47% 3
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 24 November 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Technician in the job title.

1 35 (79.55%) Windows
2 27 (61.36%) Active Directory
3 20 (45.45%) Microsoft
4 17 (38.64%) Windows 7
5 14 (31.82%) Microsoft Office
6 13 (29.55%) ITIL
7 11 (25.00%) Windows Server 2012
7 11 (25.00%) Windows Server
8 8 (18.18%) Citrix
9 7 (15.91%) Office 365
9 7 (15.91%) Windows Server 2008
10 6 (13.64%) Windows 10
10 6 (13.64%) Microsoft Certification
10 6 (13.64%) Apple
10 6 (13.64%) Internet
11 5 (11.36%) Blackberry
11 5 (11.36%) Windows Server 2003
11 5 (11.36%) Service Delivery
11 5 (11.36%) MCP
11 5 (11.36%) IIS
11 5 (11.36%) MCSE
11 5 (11.36%) MS Exchange
11 5 (11.36%) Security Cleared
11 5 (11.36%) SC Cleared
12 4 (9.09%) Security Operations
12 4 (9.09%) Security Monitoring
12 4 (9.09%) DV Cleared
12 4 (9.09%) SharePoint Server
12 4 (9.09%) Skype
12 4 (9.09%) Server Patching

Support Technician Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.36%) IIS
1 5 (11.36%) MS Exchange
2 4 (9.09%) SharePoint
2 4 (9.09%) SharePoint Server
3 3 (6.82%) Exchange Server 2010
4 1 (2.27%) Apache
Applications
1 14 (31.82%) Microsoft Office
2 1 (2.27%) Microsoft Excel
Cloud Services
1 7 (15.91%) Office 365
2 2 (4.55%) Microsoft Azure
3 1 (2.27%) Amazon AWS
Communications & Networking
1 6 (13.64%) Internet
2 4 (9.09%) Skype
2 4 (9.09%) VoIP
3 3 (6.82%) IP Telephony
4 1 (2.27%) ADSL
4 1 (2.27%) Cisco ASA
4 1 (2.27%) DHCP
4 1 (2.27%) DNS
4 1 (2.27%) Firewall
4 1 (2.27%) Network Security
4 1 (2.27%) TCP/IP
4 1 (2.27%) Wi-Fi
Database & Business Intelligence
1 2 (4.55%) DB2
1 2 (4.55%) Informix
1 2 (4.55%) SQL Server
2 1 (2.27%) SQL Server 2005
2 1 (2.27%) SQL Server 2008
Development Applications
1 4 (9.09%) Eclipse
General
1 1 (2.27%) Back Office
1 1 (2.27%) Banking
1 1 (2.27%) Finance
1 1 (2.27%) Telecoms
Miscellaneous
1 5 (11.36%) Blackberry
2 2 (4.55%) Video Conferencing
3 1 (2.27%) Digital Signage
3 1 (2.27%) iPhone
3 1 (2.27%) Mainframe
3 1 (2.27%) Management Information System
3 1 (2.27%) Smartphone
Operating Systems
1 35 (79.55%) Windows
2 17 (38.64%) Windows 7
3 11 (25.00%) Windows Server
3 11 (25.00%) Windows Server 2012
4 7 (15.91%) Windows Server 2008
5 6 (13.64%) Windows 10
6 5 (11.36%) Windows Server 2003
7 3 (6.82%) Android
7 3 (6.82%) Unix
7 3 (6.82%) Windows 8
7 3 (6.82%) Windows XP
8 2 (4.55%) Apple iOS
8 2 (4.55%) Mac OS
8 2 (4.55%) Solaris
9 1 (2.27%) MVS
9 1 (2.27%) zOS
Processes & Methodologies
1 13 (29.55%) ITIL
2 5 (11.36%) Service Delivery
3 4 (9.09%) Security Monitoring
3 4 (9.09%) Security Operations
3 4 (9.09%) Server Patching
3 4 (9.09%) Software Distribution
4 3 (6.82%) Hardware Maintenance
4 3 (6.82%) Mobile Device Management
5 2 (4.55%) Change Management
5 2 (4.55%) Customer Requirements
5 2 (4.55%) ITIL V3
5 2 (4.55%) Line Management
5 2 (4.55%) Problem Management
6 1 (2.27%) Asset Management
6 1 (2.27%) Email Management
6 1 (2.27%) Incident Management
6 1 (2.27%) PRINCE2
6 1 (2.27%) Runbook
6 1 (2.27%) Scorecard
6 1 (2.27%) Ticket Management
Programming Languages
1 1 (2.27%) Java
Qualifications
1 6 (13.64%) Microsoft Certification
2 5 (11.36%) MCP
2 5 (11.36%) MCSE
2 5 (11.36%) SC Cleared
2 5 (11.36%) Security Cleared
3 4 (9.09%) DV Cleared
4 3 (6.82%) DBS Check
5 2 (4.55%) Degree
5 2 (4.55%) MCSA
5 2 (4.55%) Sun Certification
6 1 (2.27%) CCA
6 1 (2.27%) Citrix Certification
6 1 (2.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (4.55%) SLA
2 1 (2.27%) ISO 8583
System Software
1 27 (61.36%) Active Directory
2 2 (4.55%) XenApp
2 2 (4.55%) XenDesktop
Systems Management
1 4 (9.09%) McAfee ePO
2 2 (4.55%) Tivoli
3 1 (2.27%) AirWatch
3 1 (2.27%) EMC NetWorker
3 1 (2.27%) NetCrunch
3 1 (2.27%) SCCM
Vendors
1 20 (45.45%) Microsoft
2 8 (18.18%) Citrix
3 6 (13.64%) Apple
4 4 (9.09%) Cisco
4 4 (9.09%) HP
4 4 (9.09%) McAfee
4 4 (9.09%) Mitel
4 4 (9.09%) Remedy
5 3 (6.82%) Google
5 3 (6.82%) NetApp
6 2 (4.55%) Oracle
6 2 (4.55%) Sun
6 2 (4.55%) Sybase
7 1 (2.27%) 3PAR
7 1 (2.27%) Dell
7 1 (2.27%) EMC
7 1 (2.27%) LANDesk
7 1 (2.27%) ServiceNow
7 1 (2.27%) Splunk
7 1 (2.27%) VMware