The median annual salary for a Support Technician was £23,500 in advertised job vacancies in the South East during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Technician
England / South East
Rank 354 364 398
Rank change year-on-year +10 +34  
Permanent jobs requiring a Support Technician 41 91 58
As % of all permanent IT jobs advertised in the South East 0.28% 0.47% 0.28%
As % of the Job Titles category 0.29% 0.49% 0.29%
Number of salaries quoted 38 72 52
Median salary £23,500 £20,500 £23,250
Median salary % change year-on-year +14.63% -11.82%  
90% offered a salary of more than £19,000 £18,500 £17,650
10% offered a salary of more than £39,650 £25,000 £31,675
UK excluding London median salary £23,000 £23,000 £23,500
% change year-on-year - -2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14278 18611 19980
As % of all permanent IT job vacancies advertised in the South East 96.48% 96.65% 97.00%
Number of salaries quoted 11924 15869 16106
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the South East

Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the South East.

Salary trend for Support Technician in the South East

Support Technician
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Technician in the South East over the 3 months to 26 March 2017.

Salary histogram for Support Technician in the South East

Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +34 17 £21,375 +12.50% 3
Surrey +32 8 £25,000 +6.38% 1
Oxfordshire +1 6 £23,000 +6.97% 1
Kent +23 5 £19,000 -22.44% 1
Berkshire +10 3 £41,000 +90.69% 1
Buckinghamshire +12 2 £25,500 +50.00% 1
West Sussex +7 1 £27,500 +0.91%
East Sussex -4 1 £25,000 +35.13% 1
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Technician in the job title.

1 77 (70.00%) Windows
2 61 (55.45%) Active Directory
3 47 (42.73%) Microsoft
4 43 (39.09%) Windows Server
5 37 (33.64%) VMware
6 33 (30.00%) Windows 7
6 33 (30.00%) Windows Server 2008
7 32 (29.09%) Windows Server 2012
8 30 (27.27%) Hyper-V
8 30 (27.27%) MS Office
9 27 (24.55%) Microsoft Certification
9 27 (24.55%) VMware Infrastructure
10 24 (21.82%) MS Exchange
11 21 (19.09%) Windows 10
12 19 (17.27%) Office 365
12 19 (17.27%) LAN
12 19 (17.27%) WAN
12 19 (17.27%) Windows Server 2003
13 18 (16.36%) MS Excel
13 18 (16.36%) Windows 8
14 15 (13.64%) TCP/IP
14 15 (13.64%) Firewall
15 14 (12.73%) SLA
15 14 (12.73%) Cisco
16 13 (11.82%) Citrix
16 13 (11.82%) VPN
16 13 (11.82%) MCSE
17 12 (10.91%) DHCP
18 11 (10.00%) DNS
18 11 (10.00%) Windows XP

Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (21.82%) MS Exchange
2 3 (2.73%) Exchange Server 2010
3 2 (1.82%) Exchange Server 2003
3 2 (1.82%) Exchange Server 2007
3 2 (1.82%) SharePoint
4 1 (0.91%) CMS
4 1 (0.91%) Exchange Server 2013
4 1 (0.91%) IBM Notes
4 1 (0.91%) IIS
Applications
1 30 (27.27%) MS Office
2 18 (16.36%) MS Excel
Cloud Services
1 19 (17.27%) Office 365
2 4 (3.64%) Dropbox
3 2 (1.82%) G Suite
4 1 (0.91%) OneDrive
Communications & Networking
1 19 (17.27%) LAN
1 19 (17.27%) WAN
2 15 (13.64%) Firewall
2 15 (13.64%) TCP/IP
3 13 (11.82%) VPN
4 12 (10.91%) DHCP
5 11 (10.00%) DNS
6 10 (9.09%) Wi-Fi
7 9 (8.18%) VLAN
8 3 (2.73%) WebEx
8 3 (2.73%) Wireless
9 2 (1.82%) SAN
10 1 (0.91%) Broadband
10 1 (0.91%) FTP
10 1 (0.91%) Internet
10 1 (0.91%) Intranet
10 1 (0.91%) IPsec
10 1 (0.91%) IPv4
10 1 (0.91%) Network Security
10 1 (0.91%) VoIP
Database & Business Intelligence
1 1 (0.91%) SQL Server
Development Applications
1 1 (0.91%) JIRA
General
1 8 (7.27%) Finance
2 5 (4.55%) Pharmaceutical
3 4 (3.64%) Telecoms
4 2 (1.82%) Advertising
4 2 (1.82%) Aerospace
4 2 (1.82%) Back Office
5 1 (0.91%) Electronics
5 1 (0.91%) Games
5 1 (0.91%) Publishing
5 1 (0.91%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.82%) COM
2 1 (0.91%) EDI
2 1 (0.91%) HTML
Miscellaneous
1 5 (4.55%) Biotechnology
2 4 (3.64%) AS400
2 4 (3.64%) iPad
3 3 (2.73%) CCTV
3 3 (2.73%) Client/Server
4 2 (1.82%) Blackberry
5 1 (0.91%) Analytical Skills
5 1 (0.91%) Chip and PIN
5 1 (0.91%) e-Health
5 1 (0.91%) e-Learning
5 1 (0.91%) EPoS
5 1 (0.91%) FMCG
5 1 (0.91%) Life Science
5 1 (0.91%) Management Information System
5 1 (0.91%) Video Conferencing
Operating Systems
1 77 (70.00%) Windows
2 43 (39.09%) Windows Server
3 33 (30.00%) Windows 7
3 33 (30.00%) Windows Server 2008
4 32 (29.09%) Windows Server 2012
5 21 (19.09%) Windows 10
6 19 (17.27%) Windows Server 2003
7 18 (16.36%) Windows 8
8 11 (10.00%) Windows XP
9 4 (3.64%) Android
9 4 (3.64%) Apple iOS
10 3 (2.73%) Linux
10 3 (2.73%) Mac OS
11 2 (1.82%) Mac OS X
12 1 (0.91%) CentOS
12 1 (0.91%) Red Hat Enterprise Linux
12 1 (0.91%) Ubuntu
12 1 (0.91%) Windows Vista
Processes & Methodologies
1 9 (8.18%) Service Management
2 8 (7.27%) Change Control
2 8 (7.27%) ITIL
3 7 (6.36%) Service Delivery
4 6 (5.45%) Root Cause Analysis
5 4 (3.64%) Change Management
6 3 (2.73%) ITSM
6 3 (2.73%) Network Monitoring
6 3 (2.73%) Performance Monitoring
6 3 (2.73%) Problem Management
6 3 (2.73%) Virtual Environments
7 2 (1.82%) Creative Problem-Solving
7 2 (1.82%) Network Design
7 2 (1.82%) Stakeholder Management
7 2 (1.82%) Time Management
8 1 (0.91%) Agile Software Development
8 1 (0.91%) Business Continuity
8 1 (0.91%) Content Management
8 1 (0.91%) Data Management
8 1 (0.91%) Line Management
Programming Languages
1 10 (9.09%) SQL
2 2 (1.82%) RPG
3 1 (0.91%) C
3 1 (0.91%) JavaScript
3 1 (0.91%) PHP
3 1 (0.91%) PowerShell
3 1 (0.91%) T-SQL
3 1 (0.91%) VBScript
Qualifications
1 27 (24.55%) Microsoft Certification
2 13 (11.82%) MCSE
3 11 (10.00%) A+ Certification
4 10 (9.09%) MCP
5 9 (8.18%) CCNA
5 9 (8.18%) Cisco Certification
5 9 (8.18%) Network+ Certification
6 8 (7.27%) Degree
7 5 (4.55%) ITIL Foundation Certificate
8 4 (3.64%) MCSA
9 3 (2.73%) DBS Check
9 3 (2.73%) SC Cleared
9 3 (2.73%) Security Cleared
10 1 (0.91%) JNCIA
10 1 (0.91%) JNCIE
10 1 (0.91%) JNCIP
10 1 (0.91%) JNCIS
10 1 (0.91%) MCITP
10 1 (0.91%) MCTS
10 1 (0.91%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (12.73%) SLA
System Software
1 61 (55.45%) Active Directory
2 30 (27.27%) Hyper-V
3 27 (24.55%) VMware Infrastructure
4 3 (2.73%) XenApp
5 2 (1.82%) VMware ESXi
6 1 (0.91%) Virtual Desktop
Systems Management
1 7 (6.36%) Systems Management Server (SMS)
2 6 (5.45%) SCCM
3 2 (1.82%) Backup Exec
4 1 (0.91%) Norton AntiVirus
4 1 (0.91%) Opscode Chef
Vendors
1 47 (42.73%) Microsoft
2 37 (33.64%) VMware
3 14 (12.73%) Cisco
4 13 (11.82%) Citrix
5 8 (7.27%) Apple
6 3 (2.73%) HP
6 3 (2.73%) Juniper
6 3 (2.73%) Meraki
6 3 (2.73%) Polycom
6 3 (2.73%) Symantec
7 2 (1.82%) Google
7 2 (1.82%) Infor
8 1 (0.91%) Avaya
8 1 (0.91%) Draytek
8 1 (0.91%) LANDesk
8 1 (0.91%) RedPrairie
8 1 (0.91%) ServiceNow
8 1 (0.91%) SonicWALL
8 1 (0.91%) Veeam
8 1 (0.91%) WatchGuard
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