Period
to 19 November 2017

The median contractor rate for a Technical Support Specialist was £365 per day in advertised job vacancies in the South East during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support Specialist
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 353 358 384
Rank change year-on-year +5 +26 -14
Contract jobs requiring a Technical Support Specialist 5 7 6
As % of all contract IT jobs advertised in the South East 0.030% 0.042% 0.031%
As % of the Job Titles category 0.032% 0.045% 0.032%
Number of daily rates quoted 4 0 5
South East median daily rate £365 - £375
10th Percentile £282 - £300
90th Percentile £383 - £418
England median daily rate £450 £265 £375
% change year-on-year +69.81% -29.33% -6.25%
Number of hourly rates quoted 0 1 0
South East median hourly rate - £27.50 -
England median hourly rate - £27.50 £24.25
% change year-on-year - +13.40% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15679 15620 18481
% of contract IT jobs with a recognized job title 94.53% 93.99% 94.96%
Number of daily rates quoted 9308 9314 10851
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +7.34%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 637 776 915
South East median hourly rate £18.00 £19.56 £18.50
Median hourly rate % change year-on-year -7.95% +5.70% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.98 £48.75 £47.50
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Technical Support Specialist
Job Vacancy Trend in the South East

Job postings that featured Technical Support Specialist in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support Specialist in the South East

Technical Support Specialist
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Specialist in the South East.

Contractor daily rate trend for Technical Support Specialist in the South East

Technical Support Specialist
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support Specialist in the South East.

Contractor hourly rate trend for Technical Support Specialist in the South East

Technical Support Specialist
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Specialist within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +3 2 £375 -
Kent - 2 £365 -
Thames Valley -5 1 £250 -
Berkshire - 1 £250 -
Technical Support Specialist
England

Technical Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 November 2017, Technical Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Technical Support Specialist in the job title.

1 3 (60.00%) VMware
1 3 (60.00%) Windows
2 2 (40.00%) ITIL
2 2 (40.00%) HP
2 2 (40.00%) SAN
2 2 (40.00%) Hitachi
2 2 (40.00%) Data Protection
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) VMware ESXi
2 2 (40.00%) Banking
2 2 (40.00%) Service Management
2 2 (40.00%) Windows Server 2012
2 2 (40.00%) Windows Server
3 1 (20.00%) Case Management
3 1 (20.00%) Security Monitoring
3 1 (20.00%) Cybersecurity
3 1 (20.00%) Line Management
3 1 (20.00%) Distributed Denial-of-Service
3 1 (20.00%) Records Management
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Management Information System
3 1 (20.00%) Squid
3 1 (20.00%) WebSphere
3 1 (20.00%) Release Management
3 1 (20.00%) IBM Integration Bus
3 1 (20.00%) Trend Analysis
3 1 (20.00%) Test Automation
3 1 (20.00%) Veeam
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared

Technical Support Specialist Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Apache
1 1 (20.00%) WebSphere
Communications & Networking
1 2 (40.00%) SAN
2 1 (20.00%) DNS
2 1 (20.00%) HTTP
2 1 (20.00%) Internet
2 1 (20.00%) SMTP
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 2 (40.00%) Banking
Libraries, Frameworks & Software Standards
1 1 (20.00%) IBM Integration Bus
Miscellaneous
1 1 (20.00%) Distributed Denial-of-Service
1 1 (20.00%) Management Information System
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows Server
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) Windows Server 2012
3 1 (20.00%) Unix
Processes & Methodologies
1 2 (40.00%) Data Protection
1 2 (40.00%) ITIL
1 2 (40.00%) Service Management
2 1 (20.00%) Biometrics
2 1 (20.00%) Case Management
2 1 (20.00%) Cybersecurity
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) Information Security
2 1 (20.00%) Line Management
2 1 (20.00%) Records Management
2 1 (20.00%) Release Management
2 1 (20.00%) Security Monitoring
2 1 (20.00%) Test Automation
2 1 (20.00%) Trend Analysis
Programming Languages
1 1 (20.00%) Perl
1 1 (20.00%) Shell Script
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 2 (40.00%) VMware ESXi
2 1 (20.00%) Active Directory
2 1 (20.00%) Squid
Vendors
1 3 (60.00%) VMware
2 2 (40.00%) Hitachi
2 2 (40.00%) HP
3 1 (20.00%) IBM
3 1 (20.00%) Veeam