Period
to 26 May 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
UK > Wales
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 82 90 75
Rank change year-on-year +8 -15 +5
Contract jobs citing Incident Management 22 8 23
As % of all contract IT jobs advertised in Wales 1.47% 0.59% 1.88%
As % of the Processes & Methodologies category 1.69% 0.70% 2.24%
Number of daily rates quoted 14 4 13
Wales median daily rate £294 £306 £138
Median daily rate % change year-on-year -4.08% +122.73% -21.43%
10th Percentile £127 £209 £124
90th Percentile £455 £362 £349
UK median daily rate £380 £350 £350
% change year-on-year +8.57% - -
Number of hourly rates quoted 1 2 7
Wales median hourly rate £47.50 £26.75 £13.00
Median hourly rate % change year-on-year +77.57% +105.77% +8.33%
UK median hourly rate £15.38 £16.00 £16.50
% change year-on-year -3.91% -3.03% +10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 1,303 1,136 1,025
As % of all contract IT jobs advertised in Wales 86.81% 84.34% 83.81%
Number of daily rates quoted 937 834 723
Wales median daily rate £400 £393 £370
Median daily rate % change year-on-year +1.91% +6.08% +1.37%
10th Percentile £263 £190 £213
90th Percentile £550 £538 £488
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 53 79 54
Wales median hourly rate £28.00 £25.00 £18.56
Median hourly rate % change year-on-year +12.00% +34.68% +33.83%
10th Percentile £11.66 £13.00 £10.38
90th Percentile £77.50 £77.50 £53.25
UK median hourly rate £22.00 £25.06 £25.00
% change year-on-year -12.21% +0.24% +19.05%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Wales.

Contractor daily rate trend for Incident Management in Wales

Incident Management
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Incident Management in Wales over the 6 months to 26 May 2018.

Contractor daily rate histogram for Incident Management in Wales

Incident Management
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Wales.

Contractor hourly rate trend for Incident Management in Wales

Incident Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -6 18 £281 -6.25% 2
West Wales +12 3 £490 +40.00%
Incident Management
UK

For the 6 months to 26 May 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for Incident Management.

1 12 (54.55%) ITIL
2 8 (36.36%) Change Management
3 6 (27.27%) Windows
3 6 (27.27%) Continuous Improvement
4 5 (22.73%) Problem Management
4 5 (22.73%) Risk Management
4 5 (22.73%) Security Cleared
5 4 (18.18%) Release Management
5 4 (18.18%) Microsoft
5 4 (18.18%) Citrix
5 4 (18.18%) ITIL Certification
5 4 (18.18%) ITSM
5 4 (18.18%) Microsoft Office
5 4 (18.18%) ITIL V3
5 4 (18.18%) SC Cleared
5 4 (18.18%) Ticket Management
6 3 (13.64%) Functional Testing
6 3 (13.64%) Information Governance
6 3 (13.64%) Data Quality
6 3 (13.64%) JCAPS
6 3 (13.64%) Service Delivery
6 3 (13.64%) NHS
6 3 (13.64%) Microsoft Excel
6 3 (13.64%) ISO/IEC 27001
6 3 (13.64%) Management Information System
6 3 (13.64%) Validation
6 3 (13.64%) Fiorano
6 3 (13.64%) Risk Assessment
6 3 (13.64%) Information Security
7 2 (9.09%) Firewall

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) JCAPS
Applications
1 4 (18.18%) Microsoft Office
2 3 (13.64%) Microsoft Excel
Communications & Networking
1 2 (9.09%) Firewall
Database & Business Intelligence
1 1 (4.55%) SQL Server
1 1 (4.55%) SQL Server 2005
1 1 (4.55%) SQL Server 2008
1 1 (4.55%) SQL Server 2012
General
1 2 (9.09%) Finance
2 1 (4.55%) Banking
2 1 (4.55%) Telecoms
Job Titles
1 7 (31.82%) Analyst
2 4 (18.18%) Business Manager
2 4 (18.18%) Incident Analyst
3 3 (13.64%) 1st Line Support
3 3 (13.64%) Architect
3 3 (13.64%) Information Manager
4 2 (9.09%) 1st Line Service Desk Analyst
4 2 (9.09%) Information Security Manager
4 2 (9.09%) Major Incident Analyst
4 2 (9.09%) Security Manager
4 2 (9.09%) Service Analyst
4 2 (9.09%) Service Desk Analyst
4 2 (9.09%) Technical Architect
5 1 (4.55%) 1st Line Engineer
5 1 (4.55%) 1st Line Support Engineer
5 1 (4.55%) Desktop Analyst
5 1 (4.55%) Governance Manager
5 1 (4.55%) Incident Engineer
5 1 (4.55%) Information Governance Manager
5 1 (4.55%) Service Desk Support
Miscellaneous
1 3 (13.64%) Management Information System
1 3 (13.64%) NHS
2 1 (4.55%) AS400
2 1 (4.55%) Data Protection Act
2 1 (4.55%) Freedom of Information
2 1 (4.55%) Freedom of Information Act
Operating Systems
1 6 (27.27%) Windows
2 1 (4.55%) Windows Server
2 1 (4.55%) Windows Server 2003
2 1 (4.55%) Windows XP
Processes & Methodologies
1 12 (54.55%) ITIL
2 8 (36.36%) Change Management
3 6 (27.27%) Continuous Improvement
4 5 (22.73%) Problem Management
4 5 (22.73%) Risk Management
5 4 (18.18%) ITIL V3
5 4 (18.18%) ITSM
5 4 (18.18%) Release Management
5 4 (18.18%) Ticket Management
6 3 (13.64%) Functional Testing
6 3 (13.64%) Information Governance
6 3 (13.64%) Information Security
6 3 (13.64%) Risk Assessment
6 3 (13.64%) Service Delivery
6 3 (13.64%) Validation
7 2 (9.09%) ISMS
7 2 (9.09%) IT Governance
7 2 (9.09%) Penetration Testing
7 2 (9.09%) Risk Analysis
7 2 (9.09%) Time Management
Programming Languages
1 1 (4.55%) C
1 1 (4.55%) SQL
1 1 (4.55%) T-SQL
Qualifications
1 5 (22.73%) Security Cleared
2 4 (18.18%) ITIL Certification
2 4 (18.18%) SC Cleared
3 2 (9.09%) CISM
3 2 (9.09%) CISMP
3 2 (9.09%) CISSP
4 1 (4.55%) BPSS Clearance
4 1 (4.55%) MCP
Quality Assurance & Compliance
1 3 (13.64%) Data Quality
1 3 (13.64%) ISO/IEC 27001
2 2 (9.09%) SLA
3 1 (4.55%) GDPR
3 1 (4.55%) HMG Security Policy Framework
Vendors
1 4 (18.18%) Citrix
1 4 (18.18%) Microsoft
2 3 (13.64%) Fiorano
3 1 (4.55%) Cisco
3 1 (4.55%) IBM
3 1 (4.55%) Remedy