Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
UK > Wales
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 77 89 105
Rank change year-on-year +12 +16 -10
Contract jobs citing Incident Management 14 14 13
As % of all contract IT jobs advertised in Wales 1.18% 0.99% 0.79%
As % of the Processes & Methodologies category 1.41% 1.18% 0.98%
Number of daily rates quoted 8 7 8
Wales median daily rate £180 £413 £256
Median daily rate % change year-on-year -56.36% +60.98% -24.91%
10th Percentile £104 £333 £147
90th Percentile £223 £475 £321
UK median daily rate £375 £335 £370
% change year-on-year +11.94% -9.46% +13.85%
Number of hourly rates quoted 3 7 4
Wales median hourly rate £13.00 £13.00 £19.00
Median hourly rate % change year-on-year - -31.58% -
UK median hourly rate £14.00 £16.50 £17.33
% change year-on-year -15.15% -4.79% +5.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Contract vacancies with a requirement for process or methodology skills 995 1182 1326
As % of all contract IT jobs advertised in Wales 83.54% 83.77% 80.22%
Number of daily rates quoted 662 835 962
Wales median daily rate £388 £400 £356
Median daily rate % change year-on-year -3.13% +12.36% -2.47%
10th Percentile £178 £213 £235
90th Percentile £556 £575 £488
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 39 53 52
Wales median hourly rate £19.00 £18.00 £15.75
Median hourly rate % change year-on-year +5.56% +14.29% -5.86%
10th Percentile £13.00 £10.55 £10.28
90th Percentile £50.98 £61.25 £41.13
UK median hourly rate £23.50 £24.00 £22.50
% change year-on-year -2.08% +6.67% +18.42%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Wales.

Contractor daily rate trend for Incident Management in Wales

Incident Management
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Incident Management in Wales over the 6 months to 21 November 2017.

Contractor daily rate histogram for Incident Management in Wales

Incident Management
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Wales.

Contractor hourly rate trend for Incident Management in Wales

Incident Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +9 14 £180 -56.36%
Incident Management
UK

For the 6 months to 21 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Incident Management.

1 11 (78.57%) ITIL
2 7 (50.00%) Windows
2 7 (50.00%) Cisco
2 7 (50.00%) Microsoft
2 7 (50.00%) CCNA
2 7 (50.00%) Cisco Certification
2 7 (50.00%) VMware
3 6 (42.86%) HP
3 6 (42.86%) SLA
4 5 (35.71%) Citrix
4 5 (35.71%) Firewall
4 5 (35.71%) ITIL Foundation Certificate
5 4 (28.57%) Analytical Skills
5 4 (28.57%) HP Data Protector
5 4 (28.57%) Windows Server 2008
5 4 (28.57%) Internet
5 4 (28.57%) Tivoli
5 4 (28.57%) Tivoli Storage Manager
5 4 (28.57%) Active Directory
5 4 (28.57%) VPN
5 4 (28.57%) AIX
5 4 (28.57%) Linux
6 3 (21.43%) IBM Notes
6 3 (21.43%) Microsoft Certification
6 3 (21.43%) Lotus
6 3 (21.43%) Windows Server 2003
6 3 (21.43%) Change Management
6 3 (21.43%) Windows 7
6 3 (21.43%) SC Cleared
6 3 (21.43%) Security Cleared

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) IBM Notes
2 2 (14.29%) Apache
2 2 (14.29%) IIS
2 2 (14.29%) Tomcat
3 1 (7.14%) Exchange Server 2010
3 1 (7.14%) MS Exchange
Applications
1 1 (7.14%) Microsoft Excel
1 1 (7.14%) Microsoft Office
1 1 (7.14%) Microsoft PowerPoint
1 1 (7.14%) Microsoft Project
1 1 (7.14%) MS Visio
Cloud Services
1 2 (14.29%) Amazon AWS
Communications & Networking
1 5 (35.71%) Firewall
2 4 (28.57%) Internet
2 4 (28.57%) VPN
3 2 (14.29%) BIG-IP
3 2 (14.29%) DHCP
3 2 (14.29%) DNS
3 2 (14.29%) PBX
3 2 (14.29%) Remote Desktop
4 1 (7.14%) Cisco ASA
4 1 (7.14%) LAN
4 1 (7.14%) VoIP
4 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) MySQL
1 2 (14.29%) Oracle Reports
1 2 (14.29%) SQL Server
General
1 1 (7.14%) Finance
1 1 (7.14%) Telecoms
Job Titles
1 6 (42.86%) Analyst
1 6 (42.86%) Service Analyst
1 6 (42.86%) Service Desk Analyst
2 5 (35.71%) 1st Line Support
2 5 (35.71%) Support Engineer
2 5 (35.71%) Technical Support
3 4 (28.57%) 1st Line Engineer
3 4 (28.57%) 1st Line Service Desk Analyst
3 4 (28.57%) 1st Line Support Engineer
3 4 (28.57%) 1st Line Technical Support
3 4 (28.57%) Technical Engineer
3 4 (28.57%) Technical Support Engineer
4 2 (14.29%) Service Desk Support
5 1 (7.14%) 1st Line Support Analyst
5 1 (7.14%) Infrastructure Support
5 1 (7.14%) Service Desk Support Analyst
5 1 (7.14%) VMware Engineer
5 1 (7.14%) VMware Support Engineer
5 1 (7.14%) Windows Engineer
5 1 (7.14%) Windows Support Engineer
Miscellaneous
1 4 (28.57%) Analytical Skills
2 2 (14.29%) Management Information System
3 1 (7.14%) Video Conferencing
3 1 (7.14%) Virtual Team
Operating Systems
1 7 (50.00%) Windows
2 4 (28.57%) AIX
2 4 (28.57%) Linux
2 4 (28.57%) Windows Server 2008
3 3 (21.43%) Windows 7
3 3 (21.43%) Windows Server
3 3 (21.43%) Windows Server 2003
4 2 (14.29%) Windows Server 2012
4 2 (14.29%) Windows XP
Processes & Methodologies
1 11 (78.57%) ITIL
2 3 (21.43%) Change Management
2 3 (21.43%) Continuous Improvement
3 2 (14.29%) ITSM
3 2 (14.29%) Proactive Management
3 2 (14.29%) Problem Management
3 2 (14.29%) Service Management
3 2 (14.29%) Statistics
3 2 (14.29%) Time Management
4 1 (7.14%) Asset Management
4 1 (7.14%) Biometrics
4 1 (7.14%) Capacity Management
4 1 (7.14%) Internal Audit
4 1 (7.14%) Matrix Organization
4 1 (7.14%) Ticket Management
Qualifications
1 7 (50.00%) CCNA
1 7 (50.00%) Cisco Certification
2 5 (35.71%) ITIL Foundation Certificate
3 3 (21.43%) Microsoft Certification
3 3 (21.43%) SC Cleared
3 3 (21.43%) Security Cleared
4 1 (7.14%) CCENT
4 1 (7.14%) Degree
4 1 (7.14%) MCDST
4 1 (7.14%) MCTS
4 1 (7.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 4 (28.57%) Active Directory
2 3 (21.43%) VMware Infrastructure
3 2 (14.29%) Hyper-V
3 2 (14.29%) iptables
3 2 (14.29%) VMware ESXi
4 1 (7.14%) vSphere
Systems Management
1 4 (28.57%) HP Data Protector
1 4 (28.57%) Tivoli
1 4 (28.57%) Tivoli Storage Manager
2 1 (7.14%) Norton AntiVirus
Vendors
1 7 (50.00%) Cisco
1 7 (50.00%) Microsoft
1 7 (50.00%) VMware
2 6 (42.86%) HP
3 5 (35.71%) Citrix
4 3 (21.43%) Lotus
5 2 (14.29%) NetApp
5 2 (14.29%) Oracle
6 1 (7.14%) IBM
6 1 (7.14%) Remedy
6 1 (7.14%) SAP
6 1 (7.14%) Symantec