The median contractor rate for a Help Desk Support was £135 per day in advertised job vacancies in the South West during the 3 months to 26 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England / South West
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 134 131 138
Rank change year-on-year -3 +7  
Contract jobs requiring a Help Desk Support 2 5 5
As % of all contract IT jobs advertised in the South West 0.076% 0.17% 0.16%
As % of the Job Titles category 0.080% 0.17% 0.16%
Number of daily rates quoted 2 1 1
Median daily rate £135 £120 £150
Median daily rate % change year-on-year +12.50% -20.00%  
UK excluding London median daily rate £113 £150 £128
% change year-on-year -25.00% +17.64%  
Number of hourly rates quoted 0 2 4
Median hourly rate - £10.50 £16.49
Median hourly rate % change year-on-year - -36.32%  
UK excluding London median hourly rate £12.50 £12.50 £11.00
% change year-on-year - +13.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South West
Contract job vacancies with a job title containing a recognized job role 2511 2864 3064
As % of all contract IT job vacancies advertised in the South West 95.51% 96.14% 96.02%
Number of daily rates quoted 1601 1842 1906
Median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.66% -  
90% offered a daily rate of more than £225 £250 £250
10% offered a daily rate of more than £520 £500 £500
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.66%  
Number of hourly rates quoted 141 185 166
Median hourly rate £39.50 £35.00 £20.19
Median hourly rate % change year-on-year +12.85% +73.39%  
90% offered a hourly rate of more than £11.50 £12.25 £11.00
10% offered a hourly rate of more than £52.50 £47.50 £43.50
UK excluding London median hourly rate £17.50 £17.50 £16.72
% change year-on-year - +4.66%  

Help Desk Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the South West

Help Desk Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the South West.

Contractor daily rate trend for Help Desk Support in the South West

Help Desk Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the South West.

Contractor hourly rate trend for Help Desk Support in the South West

Help Desk Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the South West region over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 1 £100 - 1
Devon -14 1 £170 +41.66%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 26 April 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Help Desk Support in the job title.

1 16 (94.12%) Active Directory
2 15 (88.24%) Windows
3 11 (64.71%) ITIL
4 10 (58.82%) Windows 7
5 9 (52.94%) Incident Management
6 7 (41.18%) Microsoft
7 6 (35.29%) Finance
7 6 (35.29%) CMDB
8 3 (17.65%) Office 365
8 3 (17.65%) Data Centre
8 3 (17.65%) ITIL V3
8 3 (17.65%) Microsoft Office
8 3 (17.65%) MS Exchange
8 3 (17.65%) WAN
8 3 (17.65%) VPN
8 3 (17.65%) SLA
8 3 (17.65%) HP
8 3 (17.65%) Dell
8 3 (17.65%) Apple
8 3 (17.65%) Sophos
8 3 (17.65%) Asset Management
8 3 (17.65%) RSA SecurID
8 3 (17.65%) Smartphone
8 3 (17.65%) Android
8 3 (17.65%) Toshiba
8 3 (17.65%) Service Delivery
8 3 (17.65%) Change Management
8 3 (17.65%) ITSM
8 3 (17.65%) Wireless
8 3 (17.65%) Telecoms

Help Desk Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) MS Exchange
Applications
1 3 (17.65%) Microsoft Office
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 3 (17.65%) VPN
1 3 (17.65%) WAN
1 3 (17.65%) Wireless
General
1 6 (35.29%) Finance
2 3 (17.65%) Telecoms
Miscellaneous
1 6 (35.29%) CMDB
2 3 (17.65%) Data Centre
2 3 (17.65%) RSA SecurID
2 3 (17.65%) Smartphone
Operating Systems
1 15 (88.24%) Windows
2 10 (58.82%) Windows 7
3 3 (17.65%) Android
Processes & Methodologies
1 11 (64.71%) ITIL
2 9 (52.94%) Incident Management
3 3 (17.65%) Asset Management
3 3 (17.65%) Change Management
3 3 (17.65%) ITIL V3
3 3 (17.65%) ITSM
3 3 (17.65%) Service Delivery
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 16 (94.12%) Active Directory
Vendors
1 7 (41.18%) Microsoft
2 3 (17.65%) Apple
2 3 (17.65%) Dell
2 3 (17.65%) HP
2 3 (17.65%) Sophos
2 3 (17.65%) Toshiba