Period
to 23 January 2018

The median contractor rate for a Help Desk Support was £167 per day in advertised job vacancies in the South West during the 6 months to 23 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England > South West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 173 174 209
Rank change year-on-year +1 +35 -34
Contract jobs requiring a Help Desk Support 15 24 7
As % of all contract IT jobs advertised in the South West 0.29% 0.45% 0.11%
As % of the Job Titles category 0.30% 0.47% 0.12%
Number of daily rates quoted 7 7 1
South West median daily rate £167 £160 £113
Median daily rate % change year-on-year +4.38% +42.22% -13.46%
10th Percentile £155 £127 £106
90th Percentile £188 £183 £119
England median daily rate £135 £150 £145
% change year-on-year -10.00% +3.45% +7.41%
Number of hourly rates quoted 6 5 1
South West median hourly rate £15.00 £17.00 £12.66
Median hourly rate % change year-on-year -11.76% +34.33% +10.04%
10th Percentile £13.05 £9.60 £12.65
90th Percentile £60.09 £18.05 £12.66
England median hourly rate £13.50 £13.85 £12.50
% change year-on-year -2.53% +10.80% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 4,999 5,076 5,890
% of contract IT jobs with a recognized job title 95.00% 95.07% 95.66%
Number of daily rates quoted 3,131 3,291 3,909
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £213 £213 £225
90th Percentile £550 £550 £520
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 242 364 355
South West median hourly rate £25.00 £27.50 £34.00
Median hourly rate % change year-on-year -9.09% -19.12% +70.00%
10th Percentile £11.53 £11.25 £11.50
90th Percentile £47.95 £47.28 £47.28
England median hourly rate £18.38 £18.42 £18.50
% change year-on-year -0.24% -0.43% +12.12%

Help Desk Support
Job Vacancy Trend in the South West

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Help Desk Support in the South West

Help Desk Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the South West.

Contractor daily rate trend for Help Desk Support in the South West

Help Desk Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the South West.

Contractor hourly rate trend for Help Desk Support in the South West

Help Desk Support
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Help Desk Support in the South West over the 6 months to 23 January 2018.

Contractor hourly rate histogram for Help Desk Support in the South West

Help Desk Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the South West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +5 11 £167 +11.33%
Dorset - 3 - - 3
Bristol -16 1 - - 6
Help Desk Support
England

Help Desk Support Skill Set
Top 29 Co-occurring IT Skills in the South West

For the 6 months to 23 January 2018, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Help Desk Support in the job title.

1 12 (80.00%) Windows
2 11 (73.33%) Microsoft
3 10 (66.67%) ITIL
4 9 (60.00%) Microsoft Office
4 9 (60.00%) Active Directory
5 5 (33.33%) SQL
5 5 (33.33%) SQL Server
5 5 (33.33%) Service Delivery
5 5 (33.33%) ITSM
5 5 (33.33%) Validation
5 5 (33.33%) Windows 7
5 5 (33.33%) Social Media
6 3 (20.00%) Microsoft Excel
6 3 (20.00%) Incident Management
6 3 (20.00%) Analytical Skills
7 2 (13.33%) Spreadsheet
7 2 (13.33%) Office 365
8 1 (6.67%) VLAN
8 1 (6.67%) Video Conferencing
8 1 (6.67%) Microsoft PowerPoint
8 1 (6.67%) Finance
8 1 (6.67%) SharePoint
8 1 (6.67%) DHCP
8 1 (6.67%) TCP/IP
8 1 (6.67%) DNS
8 1 (6.67%) SLA
8 1 (6.67%) Microsoft Project
8 1 (6.67%) Citrix
8 1 (6.67%) Remedy

Help Desk Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) SharePoint
Applications
1 9 (60.00%) Microsoft Office
2 3 (20.00%) Microsoft Excel
3 2 (13.33%) Spreadsheet
4 1 (6.67%) Microsoft PowerPoint
4 1 (6.67%) Microsoft Project
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 1 (6.67%) DHCP
1 1 (6.67%) DNS
1 1 (6.67%) TCP/IP
1 1 (6.67%) VLAN
Database & Business Intelligence
1 5 (33.33%) SQL Server
General
1 1 (6.67%) Finance
Miscellaneous
1 5 (33.33%) Social Media
2 3 (20.00%) Analytical Skills
3 1 (6.67%) Video Conferencing
Operating Systems
1 12 (80.00%) Windows
2 5 (33.33%) Windows 7
Processes & Methodologies
1 10 (66.67%) ITIL
2 5 (33.33%) ITSM
2 5 (33.33%) Service Delivery
2 5 (33.33%) Validation
3 3 (20.00%) Incident Management
Programming Languages
1 5 (33.33%) SQL
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 9 (60.00%) Active Directory
Vendors
1 11 (73.33%) Microsoft
2 1 (6.67%) Citrix
2 1 (6.67%) Remedy