Period
to 16 February 2019

The median contractor rate for a Support Analyst was £223 per day in advertised job vacancies in Surrey during the 6 months to 16 February 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
South East > Surrey
6 months to
16 Feb 2019
Same period 2018 Same period 2017
Rank 121 109 96
Rank change year-on-year -12 -13 +6
Contract jobs requiring a Support Analyst 34 38 29
As % of all contract IT jobs advertised in Surrey 1.14% 1.30% 1.42%
As % of the Job Titles category 1.21% 1.37% 1.49%
Number of daily rates quoted 18 27 14
Surrey median daily rate £223 £120 £194
Median daily rate % change year-on-year +85.42% -38.06% -40.38%
10th Percentile £129 £110 £140
90th Percentile £442 £238 £465
South East median daily rate £190 £173 £208
% change year-on-year +10.14% -16.87% -17.00%
Number of hourly rates quoted 6 2 6
Surrey median hourly rate £17.25 £10.66 £18.50
Median hourly rate % change year-on-year +61.78% -42.36% +17.46%
10th Percentile £15.50 £10.02 £10.25
90th Percentile £38.75 £12.24 £20.00
South East median hourly rate £16.00 £13.00 £16.25
% change year-on-year +23.08% -20.00% +8.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 2,812 2,778 1,944
% of contract IT jobs with a recognized job title 94.62% 94.68% 95.15%
Number of daily rates quoted 2,016 1,957 1,210
Surrey median daily rate £475 £463 £413
Median daily rate % change year-on-year +2.70% +12.12% -1.79%
10th Percentile £303 £263 £190
90th Percentile £613 £588 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 65 83 119
Surrey median hourly rate £25.00 £19.00 £20.00
Median hourly rate % change year-on-year +31.58% -5.00% -13.98%
10th Percentile £13.00 £11.91 £11.51
90th Percentile £52.50 £48.75 £41.60
South East median hourly rate £20.50 £18.00 £17.50
% change year-on-year +13.89% +2.86% -8.04%

Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Surrey.

Contractor daily rate trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Support Analyst in Surrey over the 6 months to 16 February 2019.

Contractor daily rate histogram for Support Analyst in Surrey

Support Analyst
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Surrey.

Contractor hourly rate trend for Support Analyst in Surrey

Support Analyst
Contractor Hourly Rate Histogram in Surrey

The hourly rate distribution of IT jobs citing Support Analyst in Surrey over the 6 months to 16 February 2019.

Contractor hourly rate histogram for Support Analyst in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 6 months to 16 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -14 5 £155 -18.42% 1
Reigate -2 4 £425 +254.17%
Redhill +10 2 £139 -25.00%
Epsom +5 2 - -
Woking -3 2 £140 -11.11% 2
Camberley - 2 £473 -
Leatherhead - 2 - - 2
Staines +10 1 - -
Sunbury-on-Thames +2 1 - -
Horley - 1 £130 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 16 February 2019, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region featuring Support Analyst in the job title.

1 21 (61.76%) Windows
1 21 (61.76%) Active Directory
2 14 (41.18%) Microsoft Office
3 12 (35.29%) Windows 7
4 11 (32.35%) MS Exchange
5 10 (29.41%) SLA
5 10 (29.41%) Microsoft
5 10 (29.41%) Finance
6 9 (26.47%) ITIL
7 8 (23.53%) SCCM
8 7 (20.59%) Office 365
8 7 (20.59%) LAN
8 7 (20.59%) Windows 10
9 6 (17.65%) WAN
9 6 (17.65%) Citrix
9 6 (17.65%) Avaya
9 6 (17.65%) Service Management
9 6 (17.65%) Exchange Server 2010
10 5 (14.71%) Video Conferencing
10 5 (14.71%) TCP/IP
10 5 (14.71%) SharePoint
10 5 (14.71%) Client/Server
10 5 (14.71%) SQL
10 5 (14.71%) Windows Server
11 4 (11.76%) Virtual Desktop
11 4 (11.76%) IIS
11 4 (11.76%) MCSE
11 4 (11.76%) MCSA
11 4 (11.76%) Mac OS X
11 4 (11.76%) Apple

Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (32.35%) MS Exchange
2 6 (17.65%) Exchange Server 2010
3 5 (14.71%) SharePoint
4 4 (11.76%) Exchange Server 2007
4 4 (11.76%) IIS
4 4 (11.76%) SharePoint 2010
4 4 (11.76%) SharePoint 2013
5 3 (8.82%) SharePoint Server
6 2 (5.88%) Exchange Server 2013
7 1 (2.94%) Skype for Business
Applications
1 14 (41.18%) Microsoft Office
2 2 (5.88%) InfoPath
3 1 (2.94%) Microsoft Project
3 1 (2.94%) Spreadsheet
Business Applications
1 1 (2.94%) Salesforce.com CRM
Cloud Services
1 7 (20.59%) Office 365
Communications & Networking
1 7 (20.59%) LAN
2 6 (17.65%) WAN
3 5 (14.71%) TCP/IP
4 4 (11.76%) Internet
4 4 (11.76%) Intranet
4 4 (11.76%) IP Telephony
5 3 (8.82%) VPN
6 2 (5.88%) DHCP
6 2 (5.88%) DNS
6 2 (5.88%) VoIP
7 1 (2.94%) Junos
7 1 (2.94%) Remote Desktop
7 1 (2.94%) WebEx
Database & Business Intelligence
1 1 (2.94%) Oracle Database
Development Applications
1 3 (8.82%) JIRA
2 1 (2.94%) Jenkins
2 1 (2.94%) TeamCity
General
1 10 (29.41%) Finance
2 1 (2.94%) Advertising
Libraries, Frameworks & Software Standards
1 3 (8.82%) Windows SharePoint Services
2 2 (5.88%) HTML
3 1 (2.94%) Web Services
Miscellaneous
1 5 (14.71%) Client/Server
1 5 (14.71%) Video Conferencing
2 4 (11.76%) Mobile App
3 3 (8.82%) Management Information System
4 2 (5.88%) Analytical Skills
4 2 (5.88%) Blackberry
4 2 (5.88%) Smartphone
5 1 (2.94%) PKI
Operating Systems
1 21 (61.76%) Windows
2 12 (35.29%) Windows 7
3 7 (20.59%) Windows 10
4 5 (14.71%) Windows Server
5 4 (11.76%) Mac OS X
5 4 (11.76%) Windows Server 2008
6 2 (5.88%) Android
6 2 (5.88%) Apple iOS
6 2 (5.88%) Windows Server 2012
7 1 (2.94%) Linux
7 1 (2.94%) Unix
Processes & Methodologies
1 9 (26.47%) ITIL
2 6 (17.65%) Service Management
3 3 (8.82%) Defect Management
3 3 (8.82%) SDLC
3 3 (8.82%) Workflow
4 2 (5.88%) Change Management
4 2 (5.88%) Email Filtering
4 2 (5.88%) Kalman Filter
4 2 (5.88%) Mobile Device Management
4 2 (5.88%) Problem-Solving
4 2 (5.88%) Web Filtering
4 2 (5.88%) Workflow Development
5 1 (2.94%) Application Packaging
5 1 (2.94%) CRM
5 1 (2.94%) Data Cleansing
5 1 (2.94%) Investment Management
5 1 (2.94%) ITIL V3
5 1 (2.94%) ITSM
5 1 (2.94%) Quality Management
5 1 (2.94%) Release Management
Programming Languages
1 5 (14.71%) SQL
2 3 (8.82%) PowerShell
3 2 (5.88%) Java
4 1 (2.94%) Python
Qualifications
1 4 (11.76%) ITIL Foundation Certificate
1 4 (11.76%) MCSA
1 4 (11.76%) MCSE
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) MOS
2 2 (5.88%) SC Cleared
2 2 (5.88%) Security Cleared
Quality Assurance & Compliance
1 10 (29.41%) SLA
2 1 (2.94%) PMO
System Software
1 21 (61.76%) Active Directory
2 4 (11.76%) Virtual Desktop
3 2 (5.88%) VMware Infrastructure
3 2 (5.88%) vSphere
3 2 (5.88%) XenApp
Systems Management
1 8 (23.53%) SCCM
Vendors
1 10 (29.41%) Microsoft
2 6 (17.65%) Avaya
2 6 (17.65%) Citrix
3 4 (11.76%) Apple
3 4 (11.76%) Nintex
3 4 (11.76%) Polycom
3 4 (11.76%) Wyse
4 3 (8.82%) Ivanti
5 2 (5.88%) VMware
6 1 (2.94%) Genesys
6 1 (2.94%) Juniper
6 1 (2.94%) Oracle
6 1 (2.94%) Remedy
6 1 (2.94%) Salesforce.com
6 1 (2.94%) Thales
6 1 (2.94%) Verint