Period
to 21 November 2018

The median contractor rate for a Support Analyst was £223 per day in advertised job vacancies in Surrey during the 6 months to 21 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
South East > Surrey
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 126 100 99
Rank change year-on-year -26 -1 -2
Contract jobs requiring a Support Analyst 35 46 30
As % of all contract IT jobs advertised in Surrey 1.08% 1.66% 1.30%
As % of the Job Titles category 1.15% 1.75% 1.36%
Number of daily rates quoted 20 25 20
Surrey median daily rate £223 £190 £191
Median daily rate % change year-on-year +17.11% -0.65% -12.07%
10th Percentile £131 £121 £113
90th Percentile £389 £303 £343
South East median daily rate £167 £190 £213
% change year-on-year -12.37% -10.59% -15.00%
Number of hourly rates quoted 5 4 7
Surrey median hourly rate £17.00 £12.91 £18.50
Median hourly rate % change year-on-year +31.66% -30.20% +8.82%
10th Percentile £13.80 £10.05 £10.30
90th Percentile £38.75 £20.00 £20.30
South East median hourly rate £16.00 £13.00 £15.00
% change year-on-year +23.08% -13.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 3,053 2,636 2,211
% of contract IT jobs with a recognized job title 94.55% 94.99% 95.55%
Number of daily rates quoted 2,168 1,847 1,453
Surrey median daily rate £468 £450 £425
Median daily rate % change year-on-year +3.89% +5.88% +6.25%
10th Percentile £300 £263 £211
90th Percentile £600 £575 £575
South East median daily rate £425 £415 £400
% change year-on-year +2.41% +3.75% +3.23%
Number of hourly rates quoted 76 93 103
Surrey median hourly rate £36.25 £17.00 £22.50
Median hourly rate % change year-on-year +113.24% -24.44% +19.90%
10th Percentile £12.75 £11.79 £11.69
90th Percentile £51.00 £47.76 £45.07
South East median hourly rate £20.50 £18.00 £19.61
% change year-on-year +13.89% -8.21% +7.14%

Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Surrey.

Contractor daily rate trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Support Analyst in Surrey over the 6 months to 21 November 2018.

Contractor daily rate histogram for Support Analyst in Surrey

Support Analyst
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Surrey.

Contractor hourly rate trend for Support Analyst in Surrey

Support Analyst
Contractor Hourly Rate Histogram in Surrey

The hourly rate distribution of IT jobs citing Support Analyst in Surrey over the 6 months to 21 November 2018.

Contractor hourly rate histogram for Support Analyst in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +3 4 £143 -9.52% 5
Sunbury-on-Thames -8 4 £374 +21.43%
Staines - 4 £290 -
Epsom +5 3 - -
Guildford -25 3 £145 -23.68% 1
Redhill +3 2 £139 -4.31%
Leatherhead +1 1 - - 1
Reigate -11 1 £300 +150.00%
Horley - 1 £130 -
Tadworth - 1 - -
Weybridge - 1 - -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 21 November 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region featuring Support Analyst in the job title.

1 21 (60.00%) Active Directory
2 20 (57.14%) Windows
3 14 (40.00%) Microsoft
4 11 (31.43%) Microsoft Office
4 11 (31.43%) Finance
5 10 (28.57%) MS Exchange
6 9 (25.71%) Windows 7
6 9 (25.71%) Windows Server
7 8 (22.86%) SLA
8 7 (20.00%) Office 365
9 6 (17.14%) Exchange Server 2010
9 6 (17.14%) Windows 10
9 6 (17.14%) Windows Server 2008
9 6 (17.14%) PowerShell
9 6 (17.14%) SharePoint
9 6 (17.14%) ITIL
9 6 (17.14%) Citrix
10 5 (14.29%) Service Management
10 5 (14.29%) Client/Server
10 5 (14.29%) IIS
10 5 (14.29%) Java
10 5 (14.29%) SQL
10 5 (14.29%) SCCM
10 5 (14.29%) VMware
10 5 (14.29%) DevOps
11 4 (11.43%) Analytical Skills
11 4 (11.43%) Windows Server 2012
11 4 (11.43%) VMware Infrastructure
11 4 (11.43%) Linux
11 4 (11.43%) Microsoft Excel

Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (28.57%) MS Exchange
2 6 (17.14%) Exchange Server 2010
2 6 (17.14%) SharePoint
3 5 (14.29%) IIS
4 3 (8.57%) Exchange Server 2007
4 3 (8.57%) SharePoint 2010
4 3 (8.57%) SharePoint 2013
5 2 (5.71%) BizTalk Server
5 2 (5.71%) Exchange Server 2013
5 2 (5.71%) JBoss
5 2 (5.71%) SharePoint Server
5 2 (5.71%) Tomcat
5 2 (5.71%) WildFly
Applications
1 11 (31.43%) Microsoft Office
2 4 (11.43%) Microsoft Excel
3 1 (2.86%) InfoPath
3 1 (2.86%) Microsoft PowerPoint
3 1 (2.86%) Microsoft Project
3 1 (2.86%) Spreadsheet
Cloud Services
1 7 (20.00%) Office 365
2 2 (5.71%) Microsoft Azure
Communications & Networking
1 4 (11.43%) LAN
1 4 (11.43%) VoIP
1 4 (11.43%) WAN
2 3 (8.57%) TCP/IP
3 2 (5.71%) DHCP
3 2 (5.71%) DNS
3 2 (5.71%) Firewall
3 2 (5.71%) Internet
3 2 (5.71%) Intranet
3 2 (5.71%) IP Telephony
3 2 (5.71%) SSH
4 1 (2.86%) Junos
4 1 (2.86%) Remote Desktop
4 1 (2.86%) VPN
4 1 (2.86%) WebEx
Database & Business Intelligence
1 3 (8.57%) BusinessObjects
2 2 (5.71%) MongoDB
2 2 (5.71%) SQL Server
General
1 11 (31.43%) Finance
2 2 (5.71%) Banking
3 1 (2.86%) Advertising
Libraries, Frameworks & Software Standards
1 2 (5.71%) Drools
1 2 (5.71%) LDAP
1 2 (5.71%) Middleware
1 2 (5.71%) Web Services
1 2 (5.71%) Windows SharePoint Services
2 1 (2.86%) HTML
Miscellaneous
1 5 (14.29%) Client/Server
2 4 (11.43%) Analytical Skills
3 3 (8.57%) Video Conferencing
4 2 (5.71%) Blackberry
4 2 (5.71%) Mobile App
4 2 (5.71%) Smartphone
5 1 (2.86%) PKI
Operating Systems
1 20 (57.14%) Windows
2 9 (25.71%) Windows 7
2 9 (25.71%) Windows Server
3 6 (17.14%) Windows 10
3 6 (17.14%) Windows Server 2008
4 4 (11.43%) Linux
4 4 (11.43%) Windows Server 2012
5 3 (8.57%) Android
5 3 (8.57%) Apple iOS
6 2 (5.71%) Mac OS X
6 2 (5.71%) Red Hat Enterprise Linux
6 2 (5.71%) Unix
Processes & Methodologies
1 6 (17.14%) ITIL
2 5 (14.29%) DevOps
2 5 (14.29%) Service Management
3 3 (8.57%) Agile Software Development
3 3 (8.57%) Problem-Solving
3 3 (8.57%) Validation
4 2 (5.71%) Capacity Management
4 2 (5.71%) Change Management
4 2 (5.71%) Email Filtering
4 2 (5.71%) Infrastructure Engineering
4 2 (5.71%) Kalman Filter
4 2 (5.71%) Logistics
4 2 (5.71%) Mobile Device Management
4 2 (5.71%) Project Management
4 2 (5.71%) Server Management
4 2 (5.71%) Visualisation
4 2 (5.71%) Web Filtering
5 1 (2.86%) BPR
5 1 (2.86%) Business Process Analysis
5 1 (2.86%) Data Modelling
Programming Languages
1 6 (17.14%) PowerShell
2 5 (14.29%) Java
2 5 (14.29%) SQL
3 2 (5.71%) Bash Shell
3 2 (5.71%) Python
Qualifications
1 2 (5.71%) ITIL Foundation Certificate
1 2 (5.71%) MCSA
1 2 (5.71%) MCSE
1 2 (5.71%) Microsoft Certification
1 2 (5.71%) MOS
2 1 (2.86%) SC Cleared
2 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 8 (22.86%) SLA
2 1 (2.86%) PMO
System Software
1 21 (60.00%) Active Directory
2 4 (11.43%) VMware Infrastructure
3 2 (5.71%) Virtual Desktop
3 2 (5.71%) VMware ESXi
3 2 (5.71%) vSphere
3 2 (5.71%) XenApp
Systems Management
1 5 (14.29%) SCCM
2 2 (5.71%) Ansible
2 2 (5.71%) Nagios
2 2 (5.71%) NetBackup
2 2 (5.71%) SCOM
Vendors
1 14 (40.00%) Microsoft
2 6 (17.14%) Citrix
3 5 (14.29%) VMware
4 4 (11.43%) Avaya
5 3 (8.57%) Ivanti
5 3 (8.57%) Remedy
5 3 (8.57%) SAP
6 2 (5.71%) Apple
6 2 (5.71%) ForgeRock
6 2 (5.71%) McAfee
6 2 (5.71%) Nintex
6 2 (5.71%) Oracle
6 2 (5.71%) Polycom
6 2 (5.71%) Red Hat
6 2 (5.71%) Splunk
6 2 (5.71%) Symantec
6 2 (5.71%) Veritas
6 2 (5.71%) Wyse
7 1 (2.86%) Genesys
7 1 (2.86%) Juniper