Period
to 18 November 2017

The median contractor rate for a Support Analyst was £190 per day in advertised job vacancies in Surrey during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
South East > Surrey
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 100 98 90
Rank change year-on-year -2 -8 -31
Contract jobs requiring a Support Analyst 46 30 55
As % of all contract IT jobs advertised in Surrey 1.67% 1.29% 1.97%
As % of the Job Titles category 1.76% 1.35% 2.08%
Number of daily rates quoted 25 20 35
Surrey median daily rate £190 £191 £220
Median daily rate % change year-on-year -0.65% -13.07% +10.69%
10th Percentile £121 £113 £143
90th Percentile £303 £343 £440
South East median daily rate £191 £219 £250
% change year-on-year -12.57% -12.50% +16.96%
Number of hourly rates quoted 4 7 7
Surrey median hourly rate £12.91 £18.50 £17.00
Median hourly rate % change year-on-year -30.20% +8.82% -
10th Percentile £10.05 £10.30 £12.63
90th Percentile £20.00 £20.30 £24.40
South East median hourly rate £13.00 £15.00 £15.00
% change year-on-year -13.33% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 2619 2225 2642
% of contract IT jobs with a recognized job title 94.93% 95.33% 94.83%
Number of daily rates quoted 1837 1459 1591
Surrey median daily rate £445 £425 £400
Median daily rate % change year-on-year +4.71% +6.25% +6.67%
10th Percentile £263 £213 £263
90th Percentile £575 £575 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.64%
Number of hourly rates quoted 92 104 89
Surrey median hourly rate £17.00 £23.75 £18.00
Median hourly rate % change year-on-year -28.42% +31.94% +5.88%
10th Percentile £11.78 £11.76 £11.25
90th Percentile £47.80 £45.06 £48.75
South East median hourly rate £18.00 £19.50 £18.00
% change year-on-year -7.69% +8.33% +12.50%

Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Surrey.

Contractor daily rate trend for Support Analyst in Surrey

Support Analyst
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing Support Analyst in Surrey over the 6 months to 18 November 2017.

Contractor daily rate histogram for Support Analyst in Surrey

Support Analyst
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Surrey.

Contractor hourly rate trend for Support Analyst in Surrey

Support Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Surrey region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -1 10 £190 +65.22% 1
Woking +7 7 £158 - 2
Sunbury-on-Thames - 5 £308 -
Epsom -14 4 - -
Reigate - 2 £120 - 1
Redhill -11 1 £145 - 2
Cobham - 1 - -
Leatherhead - 1 £143 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 18 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region featuring Support Analyst in the job title.

1 25 (54.35%) Active Directory
2 23 (50.00%) Windows
3 21 (45.65%) Microsoft
4 11 (23.91%) Windows Server
5 10 (21.74%) Windows Server 2008
6 9 (19.57%) Microsoft Office
6 9 (19.57%) Windows Server 2012
6 9 (19.57%) Office 365
7 8 (17.39%) Windows 7
7 8 (17.39%) Finance
8 7 (15.22%) SCCM
8 7 (15.22%) Linux
8 7 (15.22%) Unix
8 7 (15.22%) Citrix
9 6 (13.04%) SQL
9 6 (13.04%) SQL Server
9 6 (13.04%) Symantec
9 6 (13.04%) VMware Infrastructure
9 6 (13.04%) VMware
9 6 (13.04%) Skype
10 5 (10.87%) Analytical Skills
10 5 (10.87%) Concur
10 5 (10.87%) PowerShell
10 5 (10.87%) Remedy
10 5 (10.87%) IIS
10 5 (10.87%) Java
10 5 (10.87%) ITIL
10 5 (10.87%) JBoss
10 5 (10.87%) HP
10 5 (10.87%) VPN

Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.87%) IIS
1 5 (10.87%) JBoss
1 5 (10.87%) MS Exchange
2 4 (8.70%) Exchange Server 2010
2 4 (8.70%) SharePoint
2 4 (8.70%) WildFly
3 2 (4.35%) Exchange Server 2007
3 2 (4.35%) Skype for Business
4 1 (2.17%) Blackberry Enterprise Server
4 1 (2.17%) MS Project Server
Applications
1 9 (19.57%) Microsoft Office
2 3 (6.52%) Microsoft Excel
3 1 (2.17%) Microsoft Project
Business Applications
1 1 (2.17%) Dynamics AX
1 1 (2.17%) Primavera
1 1 (2.17%) SAP HCM
1 1 (2.17%) SAP HR
Cloud Services
1 9 (19.57%) Office 365
2 1 (2.17%) SuccessFactors
Communications & Networking
1 6 (13.04%) Skype
2 5 (10.87%) VPN
3 4 (8.70%) DNS
3 4 (8.70%) LDAP
3 4 (8.70%) SSH
3 4 (8.70%) Structured Cabling
3 4 (8.70%) TCP/IP
4 3 (6.52%) DHCP
5 2 (4.35%) Firewall
5 2 (4.35%) Internet
6 1 (2.17%) ADSL
6 1 (2.17%) Ethernet
6 1 (2.17%) Intranet
6 1 (2.17%) ISDN
6 1 (2.17%) LAN
6 1 (2.17%) PSTN
6 1 (2.17%) Remote Desktop
6 1 (2.17%) WAN
6 1 (2.17%) Wi-Fi
Database & Business Intelligence
1 6 (13.04%) SQL Server
2 1 (2.17%) Oracle Database
General
1 8 (17.39%) Finance
2 4 (8.70%) Banking
3 1 (2.17%) Pharmaceutical
3 1 (2.17%) Retail
3 1 (2.17%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (8.70%) Middleware
1 4 (8.70%) Web Services
2 1 (2.17%) COM
Miscellaneous
1 5 (10.87%) Analytical Skills
2 4 (8.70%) Client/Server
3 3 (6.52%) Data Centre
4 2 (4.35%) Mobile Computing
4 2 (4.35%) Smartphone
5 1 (2.17%) Blackberry
5 1 (2.17%) Driving Licence
5 1 (2.17%) EPoS
5 1 (2.17%) Management Information System
5 1 (2.17%) Raspberry Pi
5 1 (2.17%) Video Conferencing
5 1 (2.17%) Wiki
Operating Systems
1 23 (50.00%) Windows
2 11 (23.91%) Windows Server
3 10 (21.74%) Windows Server 2008
4 9 (19.57%) Windows Server 2012
5 8 (17.39%) Windows 7
6 7 (15.22%) Linux
6 7 (15.22%) Unix
7 3 (6.52%) Windows 10
7 3 (6.52%) Windows Server 2003
8 2 (4.35%) Windows 2000 Server
8 2 (4.35%) Windows 8
8 2 (4.35%) Windows XP
9 1 (2.17%) Mac OS
9 1 (2.17%) Windows NT
Processes & Methodologies
1 5 (10.87%) ITIL
2 4 (8.70%) Capacity Management
2 4 (8.70%) CRM
3 3 (6.52%) Break/Fix
3 3 (6.52%) Incident Management
3 3 (6.52%) Service Management
4 2 (4.35%) Analytics
4 2 (4.35%) Change Management
4 2 (4.35%) Data Centre Operations
4 2 (4.35%) ITSM
4 2 (4.35%) Patch Management
5 1 (2.17%) Analytical Thinking
5 1 (2.17%) Asset Management
5 1 (2.17%) Change Control
5 1 (2.17%) Coaching
5 1 (2.17%) Data Analytics
5 1 (2.17%) ITIL V3
5 1 (2.17%) Portfolio Management
5 1 (2.17%) Software Licensing
5 1 (2.17%) Workflow
Programming Languages
1 6 (13.04%) SQL
2 5 (10.87%) Java
2 5 (10.87%) PowerShell
3 1 (2.17%) VBA
Qualifications
1 2 (4.35%) ITIL Certification
2 1 (2.17%) NVQ Level 3
Quality Assurance & Compliance
1 2 (4.35%) SLA
2 1 (2.17%) GDPR
System Software
1 25 (54.35%) Active Directory
2 6 (13.04%) VMware Infrastructure
3 4 (8.70%) VMware ESXi
4 2 (4.35%) Hyper-V
5 1 (2.17%) Terminal Services
Systems Management
1 7 (15.22%) SCCM
2 4 (8.70%) NetBackup
3 2 (4.35%) Symantec Endpoint Protection
4 1 (2.17%) DameWare
4 1 (2.17%) HP Data Protector
4 1 (2.17%) Microsoft Clustering
4 1 (2.17%) SolarWinds Orion
4 1 (2.17%) Systems Management Server (SMS)
Vendors
1 21 (45.65%) Microsoft
2 7 (15.22%) Citrix
3 6 (13.04%) Symantec
3 6 (13.04%) VMware
4 5 (10.87%) Concur
4 5 (10.87%) HP
4 5 (10.87%) Remedy
5 4 (8.70%) Cisco
5 4 (8.70%) McAfee
5 4 (8.70%) Veritas
6 2 (4.35%) Samsung
7 1 (2.17%) Altiris
7 1 (2.17%) Barracuda Networks
7 1 (2.17%) Juniper
7 1 (2.17%) Meraki
7 1 (2.17%) Oracle
7 1 (2.17%) SAP
7 1 (2.17%) ServiceNow
7 1 (2.17%) SolarWinds
7 1 (2.17%) WatchGuard