Period
to 15 October 2018

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Surrey
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 90 86 97
Rank change year-on-year -4 +11 -6
Contract jobs citing SLA 78 58 38
As % of all contract IT jobs advertised in Surrey 2.40% 2.20% 1.62%
As % of the Quality Assurance & Compliance category 15.85% 19.93% 13.29%
Number of daily rates quoted 46 49 22
Surrey median daily rate £325 £375 £275
Median daily rate % change year-on-year -13.33% +36.36% -19.12%
10th Percentile £105 £134 £126
90th Percentile £525 £540 £445
South East median daily rate £313 £340 £345
% change year-on-year -8.09% -1.45% -1.43%
Number of hourly rates quoted 3 0 1
Surrey median hourly rate £14.45 - £14.50
South East median hourly rate £14.45 £16.00 £13.25
% change year-on-year -9.69% +20.75% -32.05%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Contract vacancies with a requirement for quality assurance or compliance skills 492 291 286
As % of all contract IT jobs advertised in Surrey 15.15% 11.05% 12.22%
Number of daily rates quoted 332 232 146
Surrey median daily rate £463 £420 £428
Median daily rate % change year-on-year +10.30% -1.75% +0.59%
10th Percentile £275 £300 £260
90th Percentile £625 £538 £613
South East median daily rate £425 £400 £400
% change year-on-year +6.25% - +3.23%
Number of hourly rates quoted 6 4 8
Surrey median hourly rate £15.73 £17.50 £37.50
Median hourly rate % change year-on-year -10.14% -53.33% +4.76%
10th Percentile £11.85 £15.55 £13.35
90th Percentile £45.50 £20.11 £46.13
South East median hourly rate £22.25 £25.00 £19.00
% change year-on-year -11.01% +31.58% -11.83%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Surrey.

Contractor daily rate trend for SLA in Surrey

SLA
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing SLA in Surrey over the 6 months to 15 October 2018.

Contractor daily rate histogram for SLA in Surrey

SLA
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Surrey.

Contractor hourly rate trend for SLA in Surrey

SLA
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Surrey region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -1 16 £350 +16.67% 3
Redhill +14 14 £450 - 1
Guildford -20 7 £100 -32.20% 4
Reigate -19 6 £358 -28.50% 1
Woking +9 4 £110 -77.44% 2
Leatherhead +1 3 - - 1
Sunbury-on-Thames -25 2 £513 +31.44%
Epsom +4 1 £200 -38.46%
Chertsey - 1 - - 1
Horley - 1 £130 -
SLA
South East

For the 6 months to 15 October 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for SLA.

1 28 (35.90%) ITIL
1 28 (35.90%) Analytical Skills
2 26 (33.33%) Windows
2 26 (33.33%) Finance
3 25 (32.05%) Microsoft Office
4 18 (23.08%) Active Directory
5 17 (21.79%) Stakeholder Management
5 17 (21.79%) Office 365
6 16 (20.51%) Workflow
6 16 (20.51%) Service Management
7 13 (16.67%) Microsoft
7 13 (16.67%) LAN
7 13 (16.67%) WAN
8 12 (15.38%) MS Visio
8 12 (15.38%) EDMS
8 12 (15.38%) Project Management
8 12 (15.38%) Billing
8 12 (15.38%) Workflow Management
8 12 (15.38%) Windows 10
8 12 (15.38%) PlanetPress Connect
8 12 (15.38%) Windows 7
8 12 (15.38%) Xerox
8 12 (15.38%) Business Process Modelling
9 11 (14.10%) Cisco
10 10 (12.82%) Citrix
10 10 (12.82%) SCCM
11 9 (11.54%) Problem-Solving
11 9 (11.54%) MS Exchange
12 8 (10.26%) Internet
12 8 (10.26%) Video Conferencing

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.54%) MS Exchange
2 8 (10.26%) Exchange Server 2010
3 4 (5.13%) Exchange Server 2013
4 1 (1.28%) CMS
4 1 (1.28%) Confluence
4 1 (1.28%) Documentum
Applications
1 25 (32.05%) Microsoft Office
2 12 (15.38%) MS Visio
3 4 (5.13%) Microsoft Excel
4 3 (3.85%) Microsoft PowerPoint
Business Applications
1 12 (15.38%) PlanetPress Connect
2 2 (2.56%) assyst
Cloud Services
1 17 (21.79%) Office 365
2 1 (1.28%) Microsoft Azure
Communications & Networking
1 13 (16.67%) LAN
1 13 (16.67%) WAN
2 8 (10.26%) Internet
3 6 (7.69%) Wireless
4 5 (6.41%) Remote Desktop
4 5 (6.41%) TCP/IP
4 5 (6.41%) Unified Communications
4 5 (6.41%) VoIP
5 4 (5.13%) ADSL
5 4 (5.13%) Ethernet
5 4 (5.13%) Skype
5 4 (5.13%) VPN
5 4 (5.13%) WebEx
6 2 (2.56%) Intranet
6 2 (2.56%) Junos
7 1 (1.28%) IP Telephony
7 1 (1.28%) Radio Access Network
Database & Business Intelligence
1 12 (15.38%) EDMS
2 1 (1.28%) DTS
2 1 (1.28%) SQL Server
2 1 (1.28%) SQL Server 2012
Development Applications
1 4 (5.13%) JIRA
General
1 26 (33.33%) Finance
2 12 (15.38%) Billing
3 5 (6.41%) Telecoms
4 4 (5.13%) Retail
5 2 (2.56%) Mandarin Language
6 1 (1.28%) Advertising
6 1 (1.28%) Law
6 1 (1.28%) Pharmaceutical
Job Titles
1 39 (50.00%) Analyst
2 14 (17.95%) Service Analyst
2 14 (17.95%) Service Desk Analyst
3 12 (15.38%) Business Analyst
4 7 (8.97%) Help Desk Analyst
5 6 (7.69%) 1st Line Service Desk Analyst
5 6 (7.69%) Desktop Support
5 6 (7.69%) First Line Help Desk Analyst
5 6 (7.69%) Infrastructure Manager
5 6 (7.69%) Pensions Analyst
5 6 (7.69%) Pensions Business Analyst
5 6 (7.69%) Support Analyst
6 5 (6.41%) Service Desk Support
7 4 (5.13%) 1st Line Support
7 4 (5.13%) 2nd Line Support
7 4 (5.13%) Problem Analyst
7 4 (5.13%) Service Manager
8 3 (3.85%) Help Desk Support
8 3 (3.85%) Help Desk Support Analyst
8 3 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.28%) .NET
1 1 (1.28%) AngularJS
1 1 (1.28%) Web Services
1 1 (1.28%) WinForms
Miscellaneous
1 28 (35.90%) Analytical Skills
2 8 (10.26%) Video Conferencing
3 6 (7.69%) Virtual Team
4 5 (6.41%) Data Centre
4 5 (6.41%) Self-Motivation
5 4 (5.13%) Device Driver
6 3 (3.85%) Computer Science
7 2 (2.56%) Analytical Mindset
7 2 (2.56%) CMDB
8 1 (1.28%) Blackberry
8 1 (1.28%) Mobile App
8 1 (1.28%) Private Cloud
Operating Systems
1 26 (33.33%) Windows
2 12 (15.38%) Windows 10
2 12 (15.38%) Windows 7
3 7 (8.97%) Windows Server
4 6 (7.69%) Apple iOS
5 2 (2.56%) Linux
5 2 (2.56%) Windows Server 2008
5 2 (2.56%) Windows Server 2012
6 1 (1.28%) Android
6 1 (1.28%) Mac OS X
6 1 (1.28%) Windows Server 2003
Processes & Methodologies
1 28 (35.90%) ITIL
2 17 (21.79%) Stakeholder Management
3 16 (20.51%) Service Management
3 16 (20.51%) Workflow
4 12 (15.38%) Business Process Modelling
4 12 (15.38%) Project Management
4 12 (15.38%) Workflow Management
5 9 (11.54%) Problem-Solving
6 7 (8.97%) Change Management
6 7 (8.97%) Document Management
6 7 (8.97%) Network Monitoring
7 6 (7.69%) Commercial Awareness
7 6 (7.69%) Investment Management
7 6 (7.69%) ITIL V3
7 6 (7.69%) Release Management
7 6 (7.69%) Supplier Relationship Management
7 6 (7.69%) Trend Analysis
7 6 (7.69%) Virtual Team Management
8 5 (6.41%) Email Filtering
8 5 (6.41%) Web Filtering
Programming Languages
1 1 (1.28%) C#
Qualifications
1 7 (8.97%) Microsoft Certification
2 6 (7.69%) CCNA
2 6 (7.69%) Cisco Certification
2 6 (7.69%) MCSE
3 5 (6.41%) MCDST
4 4 (5.13%) Network+ Certification
5 2 (2.56%) Degree
6 1 (1.28%) ITIL Foundation Certificate
6 1 (1.28%) MCSA
6 1 (1.28%) MOS
Quality Assurance & Compliance
1 1 (1.28%) GxP
System Software
1 18 (23.08%) Active Directory
2 6 (7.69%) Virtual Desktop
Systems Management
1 10 (12.82%) SCCM
2 1 (1.28%) Cisco CUCM
2 1 (1.28%) Cisco UCCX
Vendors
1 13 (16.67%) Microsoft
2 12 (15.38%) Xerox
3 11 (14.10%) Cisco
4 10 (12.82%) Citrix
5 6 (7.69%) Bloomberg
5 6 (7.69%) Wyse
6 5 (6.41%) Reuters
7 4 (5.13%) BMC
8 3 (3.85%) HP
8 3 (3.85%) Huawei
8 3 (3.85%) Ivanti
8 3 (3.85%) SolarWinds
9 2 (2.56%) Apple
9 2 (2.56%) Avaya
9 2 (2.56%) Juniper
9 2 (2.56%) Remedy
9 2 (2.56%) ServiceNow
10 1 (1.28%) Alibaba
10 1 (1.28%) Casewise
10 1 (1.28%) Polycom