Period
to 20 July 2018

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Surrey
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 81 103 75
Rank change year-on-year +22 -28 +37
Contract jobs citing SLA 83 38 75
As % of all contract IT jobs advertised in Surrey 2.51% 1.50% 2.86%
As % of the Quality Assurance & Compliance category 16.94% 13.67% 23.66%
Number of daily rates quoted 42 33 30
Surrey median daily rate £330 £396 £273
Median daily rate % change year-on-year -16.67% +45.32% -22.14%
10th Percentile £108 £251 £126
90th Percentile £497 £615 £439
South East median daily rate £320 £375 £315
% change year-on-year -14.67% +19.05% -10.00%
Number of hourly rates quoted 9 2 13
Surrey median hourly rate £14.45 £18.50 £12.50
Median hourly rate % change year-on-year -21.89% +48.00% -24.24%
South East median hourly rate £14.45 £16.00 £12.50
% change year-on-year -9.69% +28.00% -28.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Contract vacancies with a requirement for quality assurance or compliance skills 490 278 317
As % of all contract IT jobs advertised in Surrey 14.79% 10.96% 12.09%
Number of daily rates quoted 309 210 169
Surrey median daily rate £455 £428 £425
Median daily rate % change year-on-year +6.43% +0.59% -
10th Percentile £275 £300 £204
90th Percentile £650 £604 £592
South East median daily rate £425 £415 £390
% change year-on-year +2.35% +6.47% +2.63%
Number of hourly rates quoted 11 9 25
Surrey median hourly rate £14.45 £18.50 £22.50
Median hourly rate % change year-on-year -21.89% -17.78% +25.00%
South East median hourly rate £23.50 £19.00 £16.10
% change year-on-year +23.68% +18.01% -13.81%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Surrey.

Contractor daily rate trend for SLA in Surrey

SLA
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing SLA in Surrey over the 6 months to 20 July 2018.

Contractor daily rate histogram for SLA in Surrey

SLA
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Surrey.

Contractor hourly rate trend for SLA in Surrey

SLA
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Surrey region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill - 23 £450 - 1
Staines -14 13 £438 +66.67%
Guildford -14 10 £235 +70.91% 1
Sunbury-on-Thames -17 7 £475 -1.81%
Leatherhead - 7 £118 - 1
Woking +6 2 - - 3
Reigate - 2 - -
Camberley - 1 - -
Chertsey - 1 - -
Egham - 1 - -
SLA
South East

For the 6 months to 20 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for SLA.

1 24 (28.92%) ITIL
2 23 (27.71%) Analytical Skills
3 20 (24.10%) Windows
3 20 (24.10%) Finance
4 19 (22.89%) Microsoft Office
5 14 (16.87%) Active Directory
6 13 (15.66%) Stakeholder Management
7 11 (13.25%) Service Management
8 10 (12.05%) Project Management
8 10 (12.05%) Cisco
8 10 (12.05%) Microsoft
8 10 (12.05%) Workflow
8 10 (12.05%) Problem-Solving
8 10 (12.05%) Office 365
9 8 (9.64%) Release Management
9 8 (9.64%) SCCM
9 8 (9.64%) Commercial Awareness
9 8 (9.64%) Business Process Modelling
9 8 (9.64%) Virtual Team Management
9 8 (9.64%) Virtual Team
9 8 (9.64%) Xerox
9 8 (9.64%) PlanetPress Connect
9 8 (9.64%) Billing
9 8 (9.64%) Workflow Management
9 8 (9.64%) MS Visio
9 8 (9.64%) EDMS
10 7 (8.43%) Citrix
10 7 (8.43%) Microsoft Certification
10 7 (8.43%) LAN
10 7 (8.43%) WAN

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.61%) Exchange Server 2010
1 3 (3.61%) IIS
1 3 (3.61%) MS Exchange
2 2 (2.41%) Exchange Server 2013
3 1 (1.20%) CMS
3 1 (1.20%) Documentum
3 1 (1.20%) JBoss
Applications
1 19 (22.89%) Microsoft Office
2 8 (9.64%) MS Visio
3 3 (3.61%) Microsoft Excel
4 2 (2.41%) Microsoft PowerPoint
5 1 (1.20%) AutoCAD
Business Applications
1 8 (9.64%) PlanetPress Connect
2 6 (7.23%) assyst
Cloud Services
1 10 (12.05%) Office 365
2 3 (3.61%) SaaS
3 2 (2.41%) Veeva
4 1 (1.20%) Amazon AWS
4 1 (1.20%) Cloud Computing
4 1 (1.20%) OpenShift
Communications & Networking
1 7 (8.43%) LAN
1 7 (8.43%) WAN
2 6 (7.23%) TCP/IP
3 5 (6.02%) Internet
3 5 (6.02%) Wireless
4 3 (3.61%) DNS
4 3 (3.61%) Firewall
4 3 (3.61%) VLAN
4 3 (3.61%) VoIP
5 2 (2.41%) ADSL
5 2 (2.41%) Ethernet
5 2 (2.41%) Radio Access Network
5 2 (2.41%) Remote Desktop
5 2 (2.41%) Unified Communications
5 2 (2.41%) VPN
5 2 (2.41%) WebEx
6 1 (1.20%) 3G
6 1 (1.20%) 4G
6 1 (1.20%) Intranet
6 1 (1.20%) Skype
Database & Business Intelligence
1 8 (9.64%) EDMS
2 3 (3.61%) SQL Server
3 1 (1.20%) PostgreSQL
Development Applications
1 2 (2.41%) JIRA
2 1 (1.20%) JUnit
General
1 20 (24.10%) Finance
2 8 (9.64%) Billing
3 6 (7.23%) Telecoms
4 5 (6.02%) Retail
5 2 (2.41%) Mandarin Language
6 1 (1.20%) Pharmaceutical
Job Titles
1 31 (37.35%) Analyst
2 11 (13.25%) Business Analyst
2 11 (13.25%) Service Analyst
2 11 (13.25%) Service Desk Analyst
3 8 (9.64%) 1st Line Support
3 8 (9.64%) Desktop Support
4 7 (8.43%) 1st Line Service Desk Analyst
4 7 (8.43%) First Line Help Desk Analyst
4 7 (8.43%) Help Desk Analyst
4 7 (8.43%) Infrastructure Manager
5 6 (7.23%) 1st Line Support Analyst
5 6 (7.23%) Desktop Technician
5 6 (7.23%) First Line Help Desk Support
5 6 (7.23%) Help Desk Support
5 6 (7.23%) Help Desk Support Analyst
5 6 (7.23%) Pensions Analyst
5 6 (7.23%) Pensions Business Analyst
5 6 (7.23%) Service Desk Support
5 6 (7.23%) Service Desk Support Analyst
5 6 (7.23%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.20%) ActiveMQ
1 1 (1.20%) J2EE
1 1 (1.20%) REST
1 1 (1.20%) SOAP
1 1 (1.20%) Spring
1 1 (1.20%) Spring Batch
1 1 (1.20%) Web Services
Miscellaneous
1 23 (27.71%) Analytical Skills
2 8 (9.64%) Virtual Team
3 7 (8.43%) Video Conferencing
4 4 (4.82%) Self-Motivation
5 3 (3.61%) Cyberthreat
5 3 (3.61%) Data Centre
6 2 (2.41%) Computer Science
6 2 (2.41%) Device Driver
6 2 (2.41%) Management Information System
7 1 (1.20%) Mobile App
7 1 (1.20%) Private Cloud
Operating Systems
1 20 (24.10%) Windows
2 7 (8.43%) Windows 10
2 7 (8.43%) Windows 7
3 5 (6.02%) Apple iOS
3 5 (6.02%) Linux
4 3 (3.61%) Windows Server
5 1 (1.20%) Mac OS X
5 1 (1.20%) Windows Server 2012
Processes & Methodologies
1 24 (28.92%) ITIL
2 13 (15.66%) Stakeholder Management
3 11 (13.25%) Service Management
4 10 (12.05%) Problem-Solving
4 10 (12.05%) Project Management
4 10 (12.05%) Workflow
5 8 (9.64%) Business Process Modelling
5 8 (9.64%) Commercial Awareness
5 8 (9.64%) Release Management
5 8 (9.64%) Virtual Team Management
5 8 (9.64%) Workflow Management
6 7 (8.43%) Change Management
6 7 (8.43%) Document Management
6 7 (8.43%) Infrastructure Management
6 7 (8.43%) ITIL V3
7 5 (6.02%) Investment Management
7 5 (6.02%) Service Delivery
8 4 (4.82%) Agile Software Development
8 4 (4.82%) Customer-Centric Approach
8 4 (4.82%) Incident Management
Programming Languages
1 4 (4.82%) C
2 3 (3.61%) SQL
3 1 (1.20%) Java
Qualifications
1 7 (8.43%) Microsoft Certification
2 6 (7.23%) MCSE
3 5 (6.02%) MCDST
4 4 (4.82%) CCNA
4 4 (4.82%) Cisco Certification
5 3 (3.61%) Degree
5 3 (3.61%) PMP
6 2 (2.41%) Network+ Certification
6 2 (2.41%) PMI Certification
7 1 (1.20%) HND
7 1 (1.20%) ITIL Foundation Certificate
7 1 (1.20%) MCSA
7 1 (1.20%) MOS
Quality Assurance & Compliance
1 3 (3.61%) ISO 9001
2 1 (1.20%) GxP
System Software
1 14 (16.87%) Active Directory
2 6 (7.23%) Virtual Desktop
3 3 (3.61%) VMware Infrastructure
Systems Management
1 8 (9.64%) SCCM
2 1 (1.20%) FortiGate
Vendors
1 10 (12.05%) Cisco
1 10 (12.05%) Microsoft
2 8 (9.64%) Xerox
3 7 (8.43%) Citrix
4 6 (7.23%) ServiceNow
4 6 (7.23%) Wyse
5 5 (6.02%) Bloomberg
5 5 (6.02%) Reuters
6 4 (4.82%) Huawei
7 3 (3.61%) HP
7 3 (3.61%) VMware
8 2 (2.41%) BMC
8 2 (2.41%) Fortinet
8 2 (2.41%) Salesforce.com
8 2 (2.41%) SolarWinds
9 1 (1.20%) Arqiva
9 1 (1.20%) Casewise
9 1 (1.20%) Ivanti
9 1 (1.20%) Polycom
9 1 (1.20%) Splunk