Period
to 20 April 2018

The following table provides summary statistics for contract job vacancies advertised in Surrey with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
South East > Surrey
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 89 95 61
Rank change year-on-year +6 -34 +42
Contract jobs citing SLA 69 36 92
As % of all contract IT jobs advertised in Surrey 2.35% 1.59% 3.61%
As % of the Quality Assurance & Compliance category 15.72% 12.50% 27.30%
Number of daily rates quoted 35 25 41
Surrey median daily rate £340 £350 £270
Median daily rate % change year-on-year -2.86% +29.63% -10.00%
10th Percentile £119 £228 £126
90th Percentile £480 £561 £438
South East median daily rate £325 £375 £306
% change year-on-year -13.33% +22.55% +2.00%
Number of hourly rates quoted 9 8 15
Surrey median hourly rate £14.45 £25.00 £14.50
Median hourly rate % change year-on-year -42.20% +72.41% -6.45%
10th Percentile £10.25 £15.45 £9.00
90th Percentile £14.46 £25.00 £34.98
South East median hourly rate £17.50 £14.00 £15.00
% change year-on-year +25.00% -6.67% -6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Surrey with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Surrey
Contract vacancies with a requirement for quality assurance or compliance skills 439 288 337
As % of all contract IT jobs advertised in Surrey 14.93% 12.70% 13.23%
Number of daily rates quoted 295 203 188
Surrey median daily rate £450 £430 £410
Median daily rate % change year-on-year +4.65% +4.88% -3.53%
10th Percentile £263 £263 £183
90th Percentile £650 £623 £615
South East median daily rate £425 £425 £375
% change year-on-year - +13.33% -
Number of hourly rates quoted 10 11 31
Surrey median hourly rate £14.45 £18.50 £35.00
Median hourly rate % change year-on-year -21.89% -47.14% +75.00%
10th Percentile £10.25 £13.50 £10.00
90th Percentile £17.45 £32.50 £60.00
South East median hourly rate £22.50 £18.53 £21.33
% change year-on-year +21.46% -13.15% -1.02%

SLA
Job Vacancy Trend in Surrey

Job postings citing SLA as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for SLA in Surrey

SLA
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Surrey.

Contractor daily rate trend for SLA in Surrey

SLA
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing SLA in Surrey over the 6 months to 20 April 2018.

Contractor daily rate histogram for SLA in Surrey

SLA
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Surrey.

Contractor hourly rate trend for SLA in Surrey

SLA
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Surrey region over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -6 14 £400 +4.92%
Sunbury-on-Thames -9 14 £455 -17.27% 1
Redhill - 14 £140 - 3
Guildford +7 11 £340 - 1
Leatherhead - 5 £118 - 2
Camberley -1 2 £133 - 1
Woking +12 1 £145 -60.27% 2
Egham - 1 - -
Tadworth - 1 £243 -
SLA
South East

For the 6 months to 20 April 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region with a requirement for SLA.

1 23 (33.33%) Analytical Skills
2 16 (23.19%) ITIL
3 15 (21.74%) Service Management
4 13 (18.84%) Service Delivery
4 13 (18.84%) Windows
5 12 (17.39%) Continuous Improvement
6 11 (15.94%) Microsoft Office
6 11 (15.94%) Change Management
7 10 (14.49%) Microsoft
8 9 (13.04%) Telecoms
8 9 (13.04%) ServiceNow
9 8 (11.59%) Active Directory
10 7 (10.14%) Management Information System
11 6 (8.70%) Manufacturing
11 6 (8.70%) ITIL V3
12 5 (7.25%) Release Management
12 5 (7.25%) SCCM
12 5 (7.25%) Infrastructure Management
12 5 (7.25%) Analytics
12 5 (7.25%) ITIL Foundation Certificate
12 5 (7.25%) Virtual Team Management
12 5 (7.25%) Virtual Team
12 5 (7.25%) Collaborative Working
12 5 (7.25%) Supplier Relationship Management
12 5 (7.25%) Commercial Awareness
12 5 (7.25%) Problem-Solving
12 5 (7.25%) Finance
12 5 (7.25%) Risk Management
12 5 (7.25%) assyst
12 5 (7.25%) TCP/IP

SLA
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.35%) CMS
1 3 (4.35%) IIS
2 1 (1.45%) JBoss
Applications
1 11 (15.94%) Microsoft Office
2 3 (4.35%) AutoCAD
3 1 (1.45%) Maya
3 1 (1.45%) Microsoft Excel
Business Applications
1 5 (7.25%) assyst
Cloud Services
1 3 (4.35%) Office 365
1 3 (4.35%) SaaS
2 2 (2.90%) Veeva
3 1 (1.45%) Amazon AWS
3 1 (1.45%) Cloud Computing
3 1 (1.45%) OpenShift
Communications & Networking
1 5 (7.25%) TCP/IP
2 4 (5.80%) Radio Access Network
2 4 (5.80%) Wireless
3 3 (4.35%) DNS
3 3 (4.35%) Firewall
3 3 (4.35%) LAN
3 3 (4.35%) VLAN
4 2 (2.90%) 2G
4 2 (2.90%) 3G
4 2 (2.90%) 4G
4 2 (2.90%) Internet
4 2 (2.90%) Intranet
4 2 (2.90%) IP Telephony
4 2 (2.90%) WAN
5 1 (1.45%) Wi-Fi
5 1 (1.45%) WLAN
Database & Business Intelligence
1 4 (5.80%) Power BI
1 4 (5.80%) Spotfire
2 3 (4.35%) SQL Server
3 1 (1.45%) Data Mining
3 1 (1.45%) PostgreSQL
Development Applications
1 1 (1.45%) JUnit
General
1 9 (13.04%) Telecoms
2 6 (8.70%) Manufacturing
3 5 (7.25%) Finance
4 3 (4.35%) Retail
5 2 (2.90%) Banking
6 1 (1.45%) Pharmaceutical
Job Titles
1 23 (33.33%) Analyst
2 9 (13.04%) Desktop Support
3 8 (11.59%) Service Analyst
4 6 (8.70%) 1st Line Support
4 6 (8.70%) Service Desk Analyst
5 5 (7.25%) 1st Line Service Desk Analyst
5 5 (7.25%) 1st Line Support Analyst
5 5 (7.25%) Desktop Technician
5 5 (7.25%) First Line Help Desk Analyst
5 5 (7.25%) First Line Help Desk Support
5 5 (7.25%) Help Desk Analyst
5 5 (7.25%) Help Desk Support
5 5 (7.25%) Help Desk Support Analyst
5 5 (7.25%) Service Desk Support
5 5 (7.25%) Service Desk Support Analyst
5 5 (7.25%) Service Manager
6 4 (5.80%) Change Analyst
6 4 (5.80%) Delivery Manager
6 4 (5.80%) Infrastructure Manager
6 4 (5.80%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (1.45%) ActiveMQ
1 1 (1.45%) COM
1 1 (1.45%) J2EE
1 1 (1.45%) REST
1 1 (1.45%) SOAP
1 1 (1.45%) Spring
1 1 (1.45%) Spring Batch
Miscellaneous
1 23 (33.33%) Analytical Skills
2 7 (10.14%) Management Information System
3 5 (7.25%) Virtual Team
4 3 (4.35%) CMDB
4 3 (4.35%) Cyberthreat
4 3 (4.35%) Data Centre
4 3 (4.35%) Video Conferencing
5 2 (2.90%) Mobile App
6 1 (1.45%) NHS
6 1 (1.45%) PDA
6 1 (1.45%) Self-Motivation
Operating Systems
1 13 (18.84%) Windows
2 4 (5.80%) Windows 7
3 3 (4.35%) Linux
3 3 (4.35%) Windows 10
4 2 (2.90%) Mac OS X
5 1 (1.45%) Android
5 1 (1.45%) Apple iOS
Processes & Methodologies
1 16 (23.19%) ITIL
2 15 (21.74%) Service Management
3 13 (18.84%) Service Delivery
4 12 (17.39%) Continuous Improvement
5 11 (15.94%) Change Management
6 6 (8.70%) ITIL V3
7 5 (7.25%) Analytics
7 5 (7.25%) Collaborative Working
7 5 (7.25%) Commercial Awareness
7 5 (7.25%) Infrastructure Management
7 5 (7.25%) Problem-Solving
7 5 (7.25%) Release Management
7 5 (7.25%) Risk Management
7 5 (7.25%) Supplier Relationship Management
7 5 (7.25%) Virtual Team Management
8 4 (5.80%) Coaching
8 4 (5.80%) Customer-Centric Approach
8 4 (5.80%) Customer-Centricity
8 4 (5.80%) Data Analytics
8 4 (5.80%) IT Strategy
Programming Languages
1 4 (5.80%) C
1 4 (5.80%) SQL
2 1 (1.45%) Java
Qualifications
1 5 (7.25%) ITIL Foundation Certificate
2 3 (4.35%) Degree
2 3 (4.35%) MCSE
2 3 (4.35%) Microsoft Certification
2 3 (4.35%) PMP
3 2 (2.90%) MCSA
3 2 (2.90%) MOS
3 2 (2.90%) PMI Certification
4 1 (1.45%) HND
4 1 (1.45%) MCDST
Quality Assurance & Compliance
1 3 (4.35%) ISO 9001
2 1 (1.45%) PMO
System Software
1 8 (11.59%) Active Directory
2 3 (4.35%) Virtual Desktop
2 3 (4.35%) VMware Infrastructure
3 1 (1.45%) Virtual Machines
Systems Management
1 5 (7.25%) SCCM
2 1 (1.45%) AirWatch
2 1 (1.45%) Amdocs OSS
2 1 (1.45%) FortiGate
Vendors
1 10 (14.49%) Microsoft
2 9 (13.04%) ServiceNow
3 4 (5.80%) Citrix
3 4 (5.80%) Ericsson
3 4 (5.80%) Tableau
3 4 (5.80%) VMware
4 3 (4.35%) Arqiva
4 3 (4.35%) Cisco
4 3 (4.35%) Huawei
4 3 (4.35%) Nokia
4 3 (4.35%) Wyse
5 2 (2.90%) Apple
5 2 (2.90%) Avaya
5 2 (2.90%) Fortinet
5 2 (2.90%) HP
5 2 (2.90%) Polycom
5 2 (2.90%) Salesforce.com
6 1 (1.45%) Bloomberg
6 1 (1.45%) Reuters
6 1 (1.45%) Splunk