The median contractor rate for a Support Analyst was £175 per day in advertised job vacancies in the South East during the 3 months to 24 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Support Analyst
England / South East
Rank 143 115 109
Rank change year-on-year -28 -6  
Contract jobs requiring a Support Analyst 99 166 172
As % of all contract IT jobs advertised in the South East 1.26% 1.80% 1.76%
As % of the Job Titles category 1.34% 1.90% 1.87%
Number of daily rates quoted 52 91 75
Median daily rate £175 £200 £225
Median daily rate % change year-on-year -12.50% -11.11%  
90% offered a daily rate of more than £125 £125 £124
10% offered a daily rate of more than £360 £350 £350
UK excluding London median daily rate £188 £238 £220
% change year-on-year -21.05% +7.95%  
Number of hourly rates quoted 10 35 39
Median hourly rate £16.50 £14.00 £17.50
Median hourly rate % change year-on-year +17.85% -20.00%  
90% offered a hourly rate of more than £12.80 £11.50 £12.50
10% offered a hourly rate of more than £20.05 £17.50 £26.70
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7384 8741 9195
As % of all contract IT job vacancies advertised in the South East 94.04% 95.02% 94.33%
Number of daily rates quoted 4172 5330 4925
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £238 £225 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 381 376 447
Median hourly rate £17.50 £19.00 £18.50
Median hourly rate % change year-on-year -7.89% +2.70%  
90% offered a hourly rate of more than £11.50 £11.50 £11.75
10% offered a hourly rate of more than £43.30 £50.00 £45.00
UK excluding London median hourly rate £17.50 £20.00 £17.38
% change year-on-year -12.50% +15.10%  

Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the South East.

Contractor daily rate trend for Support Analyst in the South East

Support Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Analyst in the South East over the 3 months to 24 March 2017.

Contractor daily rate histogram for Support Analyst in the South East

Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst in the South East.

Contractor hourly rate trend for Support Analyst in the South East

Support Analyst
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Analyst in the South East over the 3 months to 24 March 2017.

Contractor hourly rate histogram for Support Analyst in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +6 31 £258 +59.68% 11
Oxfordshire -20 17 £145 -42.00% 14
Berkshire +23 15 £120 -43.52% 12
Surrey -6 11 £288 +7.47% 15
Buckinghamshire -15 10 £184 -39.91% 8
Kent +2 6 £144 -28.88% 1
West Sussex -19 4 £363 +158.92% 1
Middlesex +2 2 - - 1
East Sussex +3 1 £300 +4.34% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 March 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 94 (48.21%) Windows
2 76 (38.97%) Microsoft
3 64 (32.82%) Active Directory
4 53 (27.18%) ITIL
5 48 (24.62%) MS Office
5 48 (24.62%) Windows 7
6 31 (15.90%) Finance
7 26 (13.33%) Citrix
8 25 (12.82%) Windows Server
9 24 (12.31%) MS Excel
9 24 (12.31%) Incident Management
10 22 (11.28%) SQL Server
10 22 (11.28%) SQL
11 20 (10.26%) VMware
12 19 (9.74%) Security Cleared
12 19 (9.74%) Analytical Skills
13 17 (8.72%) Windows Server 2008
14 16 (8.21%) MS Exchange
14 16 (8.21%) ITIL Certification
14 16 (8.21%) SLA
15 15 (7.69%) TCP/IP
15 15 (7.69%) SCCM
15 15 (7.69%) Windows Server 2012
16 14 (7.18%) Cisco
16 14 (7.18%) Dell
16 14 (7.18%) Change Management
17 13 (6.67%) Microsoft Certification
17 13 (6.67%) CRM
17 13 (6.67%) Degree
17 13 (6.67%) SQL Server Reporting Services

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.21%) MS Exchange
2 12 (6.15%) SharePoint
3 9 (4.62%) Exchange Server 2010
3 9 (4.62%) IIS
4 6 (3.08%) Exchange Server 2013
4 6 (3.08%) IBM Notes
4 6 (3.08%) Skype for Business
5 2 (1.03%) BizTalk Server
Applications
1 48 (24.62%) MS Office
2 24 (12.31%) MS Excel
3 5 (2.56%) MS PowerPoint
4 2 (1.03%) MS Visio
5 1 (0.51%) MS Project
Business Applications
1 10 (5.13%) Dynamics CRM
2 7 (3.59%) Remedy ITSM
3 5 (2.56%) Dynamics GP
4 1 (0.51%) Dynamics NAV
4 1 (0.51%) Infor CloudSuite
4 1 (0.51%) Infor CloudSuite Industrial (formerly SyteLine)
4 1 (0.51%) Infor CRM
4 1 (0.51%) Northgate Housing
4 1 (0.51%) OPENHousing
4 1 (0.51%) Oracle Financials
4 1 (0.51%) SAP ERP
4 1 (0.51%) Sonata
4 1 (0.51%) SystmOne
4 1 (0.51%) TrackWise
4 1 (0.51%) Unit4 Business World
4 1 (0.51%) Workday HCM
Cloud Services
1 8 (4.10%) Office 365
2 2 (1.03%) Microsoft Azure
3 1 (0.51%) Amazon AWS
3 1 (0.51%) SuccessFactors
Communications & Networking
1 15 (7.69%) TCP/IP
2 12 (6.15%) DNS
3 11 (5.64%) DHCP
4 9 (4.62%) LAN
5 8 (4.10%) VPN
6 6 (3.08%) Skype
6 6 (3.08%) WAN
7 5 (2.56%) Firewall
8 3 (1.54%) Internet
8 3 (1.54%) PBX
8 3 (1.54%) Wireless
9 2 (1.03%) Ethernet
9 2 (1.03%) IP Telephony
9 2 (1.03%) Unified Communications
10 1 (0.51%) ATM
10 1 (0.51%) Cisco Nexus
10 1 (0.51%) Extranet
10 1 (0.51%) Multicast
10 1 (0.51%) SNA
10 1 (0.51%) Wireshark
Database & Business Intelligence
1 22 (11.28%) SQL Server
2 13 (6.67%) SQL Server Reporting Services
3 4 (2.05%) BusinessObjects
3 4 (2.05%) SQL Server 2012
3 4 (2.05%) SQL Server Integration Services
4 2 (1.03%) Data Mining
4 2 (1.03%) PowerCenter
4 2 (1.03%) SQL Server 2005
5 1 (0.51%) BusinessObjects Business Intelligence
5 1 (0.51%) Oracle Reports
Development Applications
1 1 (0.51%) Bugzilla
1 1 (0.51%) JIRA
1 1 (0.51%) Team Foundation Server
General
1 31 (15.90%) Finance
2 11 (5.64%) Telecoms
3 9 (4.62%) Legal
4 4 (2.05%) Advertising
4 4 (2.05%) Manufacturing
5 3 (1.54%) Banking
5 3 (1.54%) Law
5 3 (1.54%) Retail
6 1 (0.51%) Back Office
6 1 (0.51%) French Language
6 1 (0.51%) Games
6 1 (0.51%) Italian Language
6 1 (0.51%) Marketing
6 1 (0.51%) Military
6 1 (0.51%) Online Betting
6 1 (0.51%) Pharmaceutical
6 1 (0.51%) Portuguese Language
6 1 (0.51%) Publishing
6 1 (0.51%) Spanish Language
Libraries, Frameworks & Software Standards
1 8 (4.10%) .NET
2 3 (1.54%) ASP.NET Web API
2 3 (1.54%) XML
3 2 (1.03%) Web Services
3 2 (1.03%) XSLT
4 1 (0.51%) ASP.NET
4 1 (0.51%) FIX Protocol
4 1 (0.51%) Rendezvous
Miscellaneous
1 19 (9.74%) Analytical Skills
2 8 (4.10%) iPad
2 8 (4.10%) Smartphone
3 5 (2.56%) Computer Science
3 5 (2.56%) Handset
3 5 (2.56%) NHS
4 4 (2.05%) Blackberry
4 4 (2.05%) Clustering
4 4 (2.05%) CMDB
4 4 (2.05%) Data Centre
4 4 (2.05%) Driving Licence
4 4 (2.05%) iPhone
4 4 (2.05%) User Experience
4 4 (2.05%) Video Conferencing
5 3 (1.54%) Management Information System
6 2 (1.03%) Life Science
7 1 (0.51%) Foreign Exchange (FX)
7 1 (0.51%) Replication
7 1 (0.51%) STB
7 1 (0.51%) Thin Client
Operating Systems
1 94 (48.21%) Windows
2 48 (24.62%) Windows 7
3 25 (12.82%) Windows Server
4 17 (8.72%) Windows Server 2008
5 15 (7.69%) Windows Server 2012
6 12 (6.15%) Windows 10
6 12 (6.15%) Windows XP
7 10 (5.13%) Windows 8
8 6 (3.08%) Unix
8 6 (3.08%) Windows Server 2003
9 5 (2.56%) Apple iOS
9 5 (2.56%) Linux
9 5 (2.56%) Windows Mobile
10 2 (1.03%) Android
10 2 (1.03%) Windows 2000
10 2 (1.03%) Windows NT
11 1 (0.51%) Windows Phone
Processes & Methodologies
1 53 (27.18%) ITIL
2 24 (12.31%) Incident Management
3 14 (7.18%) Change Management
4 13 (6.67%) CRM
5 12 (6.15%) Migration
5 12 (6.15%) Service Management
6 7 (3.59%) Change Control
6 7 (3.59%) ITIL V3
6 7 (3.59%) Release Management
7 6 (3.08%) Service Delivery
8 4 (2.05%) Asset Management
8 4 (2.05%) Configuration Management
8 4 (2.05%) Data Centre Operations
8 4 (2.05%) ERP
8 4 (2.05%) ITSM
8 4 (2.05%) Network Load Balancing
8 4 (2.05%) Problem Management
9 3 (1.54%) Mentoring
9 3 (1.54%) Root Cause Analysis
9 3 (1.54%) Software Licensing
Programming Languages
1 22 (11.28%) SQL
2 9 (4.62%) C#
3 4 (2.05%) PowerShell
4 2 (1.03%) PL/SQL
Qualifications
1 19 (9.74%) Security Cleared
2 16 (8.21%) ITIL Certification
3 13 (6.67%) Degree
3 13 (6.67%) Microsoft Certification
3 13 (6.67%) SC Cleared
4 8 (4.10%) MCP
5 5 (2.56%) MCSE
6 4 (2.05%) BPSS Clearance
7 3 (1.54%) CCNA
7 3 (1.54%) Cisco Certification
7 3 (1.54%) MCSA
8 2 (1.03%) A+ Certification
8 2 (1.03%) DBS Check
8 2 (1.03%) DV Cleared
9 1 (0.51%) AAT
9 1 (0.51%) ISEB
9 1 (0.51%) ISTQB Foundation Certification
9 1 (0.51%) ITIL Foundation Certificate
9 1 (0.51%) PMI Certification
9 1 (0.51%) PMP
Quality Assurance & Compliance
1 16 (8.21%) SLA
2 7 (3.59%) PMO
3 6 (3.08%) Disclosure Scotland
4 2 (1.03%) QA
System Software
1 64 (32.82%) Active Directory
2 9 (4.62%) XenApp
3 8 (4.10%) VMware Infrastructure
4 6 (3.08%) Microsoft App-V
4 6 (3.08%) vSphere
5 5 (2.56%) Firmware
5 5 (2.56%) Hyper-V
5 5 (2.56%) Terminal Services
6 4 (2.05%) XenDesktop
7 3 (1.54%) Virtual Machines
8 2 (1.03%) Forefront TMG
8 2 (1.03%) UAG
8 2 (1.03%) XenServer
9 1 (0.51%) BitLocker
9 1 (0.51%) ISA Server
9 1 (0.51%) Tivoli Workload Scheduler
9 1 (0.51%) Virtual Desktop
9 1 (0.51%) VMware ESX
9 1 (0.51%) VMware ESXi
Systems Management
1 15 (7.69%) SCCM
2 10 (5.13%) WSUS
3 5 (2.56%) EdgeSight
3 5 (2.56%) NetBackup
3 5 (2.56%) Tivoli Storage Manager
4 4 (2.05%) SCOM
5 3 (1.54%) Microsoft Intune
5 3 (1.54%) Norton AntiVirus
5 3 (1.54%) SafeCom
6 2 (1.03%) Symantec Endpoint Protection
7 1 (0.51%) AirWatch
7 1 (0.51%) Control-M
7 1 (0.51%) ITRS Geneos
7 1 (0.51%) Symantec Enterprise Vault
7 1 (0.51%) Tivoli
Vendors
1 76 (38.97%) Microsoft
2 26 (13.33%) Citrix
3 20 (10.26%) VMware
4 14 (7.18%) Cisco
4 14 (7.18%) Dell
5 12 (6.15%) Oracle
5 12 (6.15%) Remedy
6 10 (5.13%) Sophos
7 9 (4.62%) HP
8 7 (3.59%) BMC
8 7 (3.59%) SAP
8 7 (3.59%) ServiceNow
9 6 (3.08%) Lotus
10 5 (2.56%) Symantec
11 4 (2.05%) Northgate
12 3 (1.54%) Altiris
12 3 (1.54%) BT
13 2 (1.03%) Civica
13 2 (1.03%) Intel Security
13 2 (1.03%) Wyse
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Rate: £90 - £100 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £180 - £226 per day
Posted: 2 days ago