The median contractor rate for a Support Analyst was £210 per day in advertised job vacancies in the South East during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England / South East
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 157 130 115
Rank change year-on-year -27 -15  
Contract jobs requiring a Support Analyst 97 142 177
As % of all contract IT jobs advertised in the South East 1.25% 1.58% 1.87%
As % of the Job Titles category 1.33% 1.67% 1.97%
Number of daily rates quoted 57 77 73
Median daily rate £210 £275 £220
Median daily rate % change year-on-year -23.63% +25.00%  
90% offered a daily rate of more than £124 £141 £126
10% offered a daily rate of more than £375 £434 £366
UK excluding London median daily rate £210 £219 £225
% change year-on-year -4.00% -2.77%  
Number of hourly rates quoted 16 24 38
Median hourly rate £15.50 £13.45 £13.68
Median hourly rate % change year-on-year +15.22% -1.62%  
90% offered a hourly rate of more than £12.45 £10.30 £12.50
10% offered a hourly rate of more than £18.75 £20.35 £20.30
UK excluding London median hourly rate £14.00 £14.00 £13.41
% change year-on-year - +4.43%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7318 8515 8983
As % of all contract IT job vacancies advertised in the South East 94.52% 95.01% 95.00%
Number of daily rates quoted 4280 5076 5111
Median daily rate £408 £400 £375
Median daily rate % change year-on-year +1.87% +6.66%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 312 384 434
Median hourly rate £18.00 £19.22 £16.50
Median hourly rate % change year-on-year -6.33% +16.46%  
90% offered a hourly rate of more than £12.00 £11.00 £11.75
10% offered a hourly rate of more than £46.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the South East.

Contractor daily rate trend for Support Analyst in the South East

Support Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Analyst in the South East over the 3 months to 23 June 2017.

Contractor daily rate histogram for Support Analyst in the South East

Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the South East.

Contractor hourly rate trend for Support Analyst in the South East

Support Analyst
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Support Analyst in the South East over the 3 months to 23 June 2017.

Contractor hourly rate histogram for Support Analyst in the South East

Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +25 21 £250 -16.10% 10
Surrey -1 19 £234 +24.66% 9
Hampshire 0 18 £265 +29.26% 12
Oxfordshire -11 16 £155 -48.33% 7
Buckinghamshire -27 16 £210 -17.64% 7
West Sussex +11 6 £280 -24.06% 2
Kent -8 1 £133 -61.67%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 June 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Analyst in the job title.

1 81 (41.54%) Windows
2 74 (37.95%) Microsoft
3 56 (28.72%) ITIL
4 55 (28.21%) Active Directory
5 47 (24.10%) Microsoft Office
6 40 (20.51%) Windows 7
7 30 (15.38%) SLA
8 27 (13.85%) Finance
9 24 (12.31%) Incident Management
9 24 (12.31%) SQL Server
9 24 (12.31%) Security Cleared
10 23 (11.79%) SQL
11 22 (11.28%) Windows Server
12 21 (10.77%) Analytical Skills
13 18 (9.23%) CRM
14 17 (8.72%) SharePoint
14 17 (8.72%) MS Exchange
14 17 (8.72%) Microsoft Certification
14 17 (8.72%) SQL Server Reporting Services
15 16 (8.21%) Dynamics CRM
15 16 (8.21%) ITIL Certification
15 16 (8.21%) Windows 10
15 16 (8.21%) SC Cleared
16 14 (7.18%) Windows Server 2008
16 14 (7.18%) Office 365
16 14 (7.18%) Citrix
16 14 (7.18%) Linux
16 14 (7.18%) IIS
16 14 (7.18%) SAP
16 14 (7.18%) Degree

Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (8.72%) MS Exchange
1 17 (8.72%) SharePoint
2 14 (7.18%) IIS
3 11 (5.64%) JBoss
4 6 (3.08%) Exchange Server 2010
5 4 (2.05%) Skype for Business
5 4 (2.05%) WildFly
6 3 (1.54%) Exchange Server 2013
6 3 (1.54%) IBM Notes
6 3 (1.54%) SharePoint 2013
7 2 (1.03%) Alfresco
7 2 (1.03%) Mule
7 2 (1.03%) Mule ESB
7 2 (1.03%) SharePoint 2010
8 1 (0.51%) CMS
8 1 (0.51%) Drupal
8 1 (0.51%) Exchange Server 2003
Applications
1 47 (24.10%) Microsoft Office
2 8 (4.10%) Microsoft Excel
3 6 (3.08%) MS Visio
4 4 (2.05%) Microsoft PowerPoint
Business Applications
1 16 (8.21%) Dynamics CRM
2 8 (4.10%) Dynamics GP
3 7 (3.59%) Remedy ITSM
4 2 (1.03%) Changepoint
4 2 (1.03%) Dynamics NAV
4 2 (1.03%) FRx
4 2 (1.03%) Scribe Insight
5 1 (0.51%) Northgate Housing
5 1 (0.51%) Oracle ERP
5 1 (0.51%) Oracle Financials
5 1 (0.51%) SAP ERP
5 1 (0.51%) TrackWise
5 1 (0.51%) Unit4 Business World
5 1 (0.51%) Workday HCM
Cloud Services
1 14 (7.18%) Office 365
2 2 (1.03%) Azure Active Directory
2 2 (1.03%) Dynamics 365
2 2 (1.03%) Microsoft Azure
3 1 (0.51%) SaaS
Communications & Networking
1 11 (5.64%) VPN
2 8 (4.10%) TCP/IP
3 7 (3.59%) DHCP
3 7 (3.59%) DNS
4 6 (3.08%) Firewall
4 6 (3.08%) LAN
5 5 (2.56%) Internet
6 4 (2.05%) LDAP
6 4 (2.05%) Skype
6 4 (2.05%) WAN
7 3 (1.54%) SSH
8 2 (1.03%) ATM
8 2 (1.03%) Cisco Nexus
8 2 (1.03%) PBX
8 2 (1.03%) Wireless
9 1 (0.51%) Cisco ASA
9 1 (0.51%) Ethernet
9 1 (0.51%) SNA
9 1 (0.51%) VoIP
9 1 (0.51%) Wireshark
Database & Business Intelligence
1 24 (12.31%) SQL Server
2 17 (8.72%) SQL Server Reporting Services
3 5 (2.56%) BusinessObjects Business Intelligence
3 5 (2.56%) Oracle Database
4 3 (1.54%) QlikView
4 3 (1.54%) SQL Server 2008
4 3 (1.54%) SQL Server 2012
5 2 (1.03%) Oracle Reports
5 2 (1.03%) SQL Server 2014
5 2 (1.03%) SQL Server Integration Services
6 1 (0.51%) MySQL
Development Applications
1 1 (0.51%) Atlassian Bamboo
1 1 (0.51%) JIRA
1 1 (0.51%) Team Foundation Server
General
1 27 (13.85%) Finance
2 6 (3.08%) Banking
3 4 (2.05%) Telecoms
4 3 (1.54%) Advertising
4 3 (1.54%) Back Office
4 3 (1.54%) Legal
4 3 (1.54%) Manufacturing
5 2 (1.03%) Pharmaceutical
5 2 (1.03%) Retail
6 1 (0.51%) Billing
6 1 (0.51%) French Language
6 1 (0.51%) Italian Language
6 1 (0.51%) Military
6 1 (0.51%) Online Betting
6 1 (0.51%) Portuguese Language
6 1 (0.51%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (3.08%) Web Services
2 4 (2.05%) Middleware
3 3 (1.54%) J2EE
3 3 (1.54%) REST
3 3 (1.54%) SOAP
4 2 (1.03%) Apache Camel
4 2 (1.03%) HTML
5 1 (0.51%) .NET
5 1 (0.51%) ActiveMQ
5 1 (0.51%) CSS
5 1 (0.51%) RESTful
5 1 (0.51%) XML
Miscellaneous
1 21 (10.77%) Analytical Skills
2 5 (2.56%) iPad
2 5 (2.56%) NHS
3 4 (2.05%) Client/Server
3 4 (2.05%) Computer Science
3 4 (2.05%) User Experience
4 3 (1.54%) Data Centre
4 3 (1.54%) Management Information System
5 2 (1.03%) Handset
5 2 (1.03%) iPhone
5 2 (1.03%) Life Science
5 2 (1.03%) Mobile App
5 2 (1.03%) Smartphone
5 2 (1.03%) Video Conferencing
6 1 (0.51%) Clustering
6 1 (0.51%) CMDB
6 1 (0.51%) Driving Licence
6 1 (0.51%) Fat Client
6 1 (0.51%) FlexPod
6 1 (0.51%) Smart Meter
Operating Systems
1 81 (41.54%) Windows
2 40 (20.51%) Windows 7
3 22 (11.28%) Windows Server
4 16 (8.21%) Windows 10
5 14 (7.18%) Linux
5 14 (7.18%) Windows Server 2008
6 12 (6.15%) Windows Server 2012
7 11 (5.64%) Unix
7 11 (5.64%) Windows 8
7 11 (5.64%) Windows XP
8 8 (4.10%) Windows Server 2003
9 3 (1.54%) Apple iOS
9 3 (1.54%) Windows 2000 Server
9 3 (1.54%) Windows Mobile
10 2 (1.03%) Android
11 1 (0.51%) Debian
11 1 (0.51%) Mac OS X
11 1 (0.51%) OpenBSD
11 1 (0.51%) Windows NT
Processes & Methodologies
1 56 (28.72%) ITIL
2 24 (12.31%) Incident Management
3 18 (9.23%) CRM
4 11 (5.64%) Release Management
5 10 (5.13%) Change Management
5 10 (5.13%) Service Management
6 9 (4.62%) ITIL V3
6 9 (4.62%) Problem Management
7 7 (3.59%) Business Intelligence
7 7 (3.59%) Change Control
8 6 (3.08%) ERP
8 6 (3.08%) Root Cause Analysis
8 6 (3.08%) Supplier Management
9 5 (2.56%) Configuration Management
9 5 (2.56%) Migration
10 4 (2.05%) Asset Management
10 4 (2.05%) Break/Fix
10 4 (2.05%) Line Management
10 4 (2.05%) Service Delivery
11 3 (1.54%) Data Centre Operations
Programming Languages
1 23 (11.79%) SQL
2 12 (6.15%) Java
3 9 (4.62%) PowerShell
4 2 (1.03%) JavaScript
4 2 (1.03%) PHP
4 2 (1.03%) VBA
5 1 (0.51%) Perl
5 1 (0.51%) Python
Qualifications
1 24 (12.31%) Security Cleared
2 17 (8.72%) Microsoft Certification
3 16 (8.21%) ITIL Certification
3 16 (8.21%) SC Cleared
4 14 (7.18%) Degree
5 12 (6.15%) MCP
6 8 (4.10%) MCSE
7 6 (3.08%) BPSS Clearance
8 4 (2.05%) Computer Science Degree
8 4 (2.05%) DV Cleared
8 4 (2.05%) MCSA
9 3 (1.54%) CCNA
9 3 (1.54%) Cisco Certification
10 2 (1.03%) A+ Certification
10 2 (1.03%) MCITP
11 1 (0.51%) ACCA
11 1 (0.51%) CIMA
11 1 (0.51%) Citrix Certification
11 1 (0.51%) SSCP
11 1 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (15.38%) SLA
2 9 (4.62%) PMO
3 4 (2.05%) Disclosure Scotland
4 1 (0.51%) ISO/IEC 20000
4 1 (0.51%) PCI DSS
4 1 (0.51%) QA
4 1 (0.51%) Sarbanes-Oxley
System Software
1 55 (28.21%) Active Directory
2 10 (5.13%) VMware Infrastructure
3 4 (2.05%) Hyper-V
3 4 (2.05%) Virtual Machines
3 4 (2.05%) VMware ESXi
4 2 (1.03%) Firmware
4 2 (1.03%) Forefront TMG
4 2 (1.03%) Microsoft App-V
4 2 (1.03%) Terminal Services
4 2 (1.03%) UAG
4 2 (1.03%) vSphere
4 2 (1.03%) XenApp
5 1 (0.51%) ISA Server
5 1 (0.51%) Microsoft Virtual Server
5 1 (0.51%) Tivoli Workload Scheduler
5 1 (0.51%) Virtual Servers
5 1 (0.51%) VMware Server
Systems Management
1 8 (4.10%) NetBackup
2 5 (2.56%) SCCM
3 3 (1.54%) Norton AntiVirus
3 3 (1.54%) WSUS
4 2 (1.03%) EdgeSight
4 2 (1.03%) SCOM
4 2 (1.03%) Symantec Endpoint Protection
4 2 (1.03%) Tivoli Storage Manager
5 1 (0.51%) SolarWinds Orion
5 1 (0.51%) Systems Management Server (SMS)
5 1 (0.51%) Tivoli
Vendors
1 74 (37.95%) Microsoft
2 14 (7.18%) Citrix
2 14 (7.18%) SAP
3 13 (6.67%) VMware
4 12 (6.15%) Remedy
5 10 (5.13%) Cisco
5 10 (5.13%) Oracle
6 9 (4.62%) HP
7 8 (4.10%) Symantec
8 7 (3.59%) BMC
9 5 (2.56%) Dell
10 4 (2.05%) Apple
10 4 (2.05%) Northgate
10 4 (2.05%) ServiceNow
11 3 (1.54%) Ariba
11 3 (1.54%) Lotus
11 3 (1.54%) McAfee
11 3 (1.54%) Veritas
12 2 (1.03%) Forcepoint
12 2 (1.03%) Sophos
Buckinghamshire
Nigel Frank International
Posted: 2 days ago
Havant, Hampshire
Sopra Steria Recruitment
Rate: £Negotiable/Flexible
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £24,000 per annum + Benefits
Posted: 2 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: £25 per hour
Posted: 3 days ago