Customer-Centricity Contracts in the Thames Valley

Customer-Centric
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 80 121 144
Rank change year-on-year +41 +23 -4
Contract jobs citing Customer-Centricity 22 24 7
As % of all contract jobs advertised in the Thames Valley 1.46% 0.89% 0.24%
As % of the Processes & Methodologies category 1.57% 1.03% 0.26%
Number of daily rates quoted 15 6 7
10th Percentile £457 £113 -
25th Percentile £477 £121 £340
Median daily rate (50th Percentile) £500 £187 £350
Median % change year-on-year +167.38% -46.57% -22.65%
75th Percentile £501 £438 -
90th Percentile £530 £569 -
South East median daily rate £500 £475 £350
% change year-on-year +5.26% +35.71% -31.54%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £15.25 - -
Median hourly rate £15.50 - -
75th Percentile £15.75 - -
90th Percentile - - -
South East median hourly rate £15.50 - -

All Process and Methodology Skills
Thames Valley

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,403 2,340 2,682
As % of all contract IT jobs advertised in the Thames Valley 92.85% 87.12% 91.54%
Number of daily rates quoted 851 1,306 1,860
10th Percentile £300 £213 £320
25th Percentile £413 £369 £413
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £605 £600 £600
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 58 170 62
10th Percentile £14.20 £15.30 £18.60
25th Percentile £14.54 £19.48 £24.86
Median hourly rate £32.05 £45.00 £51.25
Median % change year-on-year -28.78% -12.20% +192.86%
75th Percentile £62.44 £64.57 £66.21
90th Percentile £78.03 £85.65 £79.19
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

Customer-Centricity
Job Vacancy Trend in the Thames Valley

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Customer-Centricity in the Thames Valley.

Daily rate trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in the Thames Valley.

Hourly rate trend for Customer-Centricity in the Thames Valley

Customer-Centricity
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Thames Valley region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +23 14 £500 +303.23% 60
Buckinghamshire +19 4 £458 -26.80% 44
Oxfordshire +8 4 £500 +100.00% 35
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (31.82%) SharePoint
Applications
1 2 (9.09%) Microsoft Excel
2 1 (4.55%) Microsoft PowerPoint
Cloud Services
1 8 (36.36%) Azure
2 6 (27.27%) Microsoft 365
3 5 (22.73%) AWS
3 5 (22.73%) Azure DevOps
4 4 (18.18%) GitHub
5 3 (13.64%) Dynamics 365
5 3 (13.64%) OneDrive
5 3 (13.64%) Power Platform
6 1 (4.55%) Google Analytics
Database & Business Intelligence
1 5 (22.73%) Big Data
2 3 (13.64%) Power BI
Development Applications
1 5 (22.73%) Git
1 5 (22.73%) Jenkins
2 2 (9.09%) JIRA
General
1 6 (27.27%) Finance
2 5 (22.73%) Telecoms
3 3 (13.64%) Social Skills
4 2 (9.09%) Law
4 2 (9.09%) Legal
5 1 (4.55%) Analytical Skills
5 1 (4.55%) Automotive
5 1 (4.55%) Inclusion and Diversity
5 1 (4.55%) Marketing
5 1 (4.55%) Retail
Job Titles
1 5 (22.73%) Cloud Platform Engineer
1 5 (22.73%) Platform Engineer
2 4 (18.18%) AWS Engineer
2 4 (18.18%) AWS Platform Engineer
3 3 (13.64%) Project Manager
3 3 (13.64%) SC Cleared Project Manager
3 3 (13.64%) Service Desk Support
4 2 (9.09%) Azure Engineer
4 2 (9.09%) Azure Platform Engineer
4 2 (9.09%) Commercial Manager
4 2 (9.09%) Product Owner
4 2 (9.09%) ServiceNow Manager
4 2 (9.09%) ServiceNow Project Manager
5 1 (4.55%) Digital Marketing Coordinator
5 1 (4.55%) IT Analyst
5 1 (4.55%) Programme Delivery Manager
5 1 (4.55%) Senior
5 1 (4.55%) Senior Manager
5 1 (4.55%) Support Analyst
5 1 (4.55%) Systems Support
Miscellaneous
1 4 (18.18%) Self-Motivation
2 3 (13.64%) Low-Code
3 2 (9.09%) Onboarding
3 2 (9.09%) Product Ownership
Operating Systems
1 5 (22.73%) Linux
1 5 (22.73%) Ubuntu
1 5 (22.73%) Windows
1 5 (22.73%) Windows Server
Processes & Methodologies
1 9 (40.91%) Customer-Centric Approach
2 6 (27.27%) Collaborative Working
2 6 (27.27%) Problem-Solving
3 5 (22.73%) Configuration Management
3 5 (22.73%) Continuous Delivery
3 5 (22.73%) DevOps
3 5 (22.73%) High Availability
3 5 (22.73%) Open Source
3 5 (22.73%) Platform Engineering
3 5 (22.73%) PRINCE2
3 5 (22.73%) Server Building
4 4 (18.18%) Site Reliability Engineering
5 3 (13.64%) Agile
5 3 (13.64%) Budget Management
5 3 (13.64%) Business Intelligence
5 3 (13.64%) Customer Service
6 2 (9.09%) B2B
6 2 (9.09%) Change Control
6 2 (9.09%) ITSM
6 2 (9.09%) Project Management
Programming Languages
1 5 (22.73%) PowerShell
1 5 (22.73%) Python
Qualifications
1 6 (27.27%) SC Cleared
1 6 (27.27%) Security Cleared
2 3 (13.64%) Microsoft Certification
3 1 (4.55%) APMP
3 1 (4.55%) Degree
3 1 (4.55%) PgMP
Quality Assurance & Compliance
1 1 (4.55%) Data Quality
1 1 (4.55%) P3O
Systems Management
1 5 (22.73%) Ansible
1 5 (22.73%) Terraform
Vendors
1 9 (40.91%) Microsoft
2 5 (22.73%) Databricks
3 2 (9.09%) ServiceNow
4 1 (4.55%) Google
4 1 (4.55%) IFS
4 1 (4.55%) Liquidlogic