ITSM Contracts in the Thames Valley

IT Service Management (ITSM)
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 63 101 46
Rank change year-on-year +38 -55 +45
Contract jobs citing ITSM 39 44 123
As % of all contract jobs advertised in the Thames Valley 2.58% 1.64% 4.20%
As % of the Processes & Methodologies category 2.78% 1.88% 4.59%
Number of daily rates quoted 23 31 81
10th Percentile £382 £416 £350
25th Percentile £414 £468 £440
Median daily rate (50th Percentile) £450 £500 £480
Median % change year-on-year -10.00% +4.17% +1.05%
75th Percentile £500 £538 £580
90th Percentile £580 £600 £650
South East median daily rate £500 £492 £450
% change year-on-year +1.66% +9.30% -

All Process and Methodology Skills
Thames Valley

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,403 2,340 2,682
As % of all contract IT jobs advertised in the Thames Valley 92.85% 87.12% 91.54%
Number of daily rates quoted 851 1,306 1,860
10th Percentile £300 £213 £320
25th Percentile £413 £369 £413
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £605 £600 £600
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 58 170 62
10th Percentile £14.20 £15.30 £18.60
25th Percentile £14.54 £19.48 £24.86
Median hourly rate £32.05 £45.00 £51.25
Median % change year-on-year -28.78% -12.20% +192.86%
75th Percentile £62.44 £64.57 £66.21
90th Percentile £78.03 £85.65 £79.19
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

ITSM
Job Vacancy Trend in the Thames Valley

Job postings citing ITSM as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for ITSM in the Thames Valley

ITSM
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing ITSM in the Thames Valley.

Daily rate trend for ITSM in the Thames Valley

ITSM
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing ITSM in the Thames Valley over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in the Thames Valley

ITSM
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing ITSM in the Thames Valley.

Hourly rate trend for ITSM in the Thames Valley

ITSM
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Thames Valley region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +22 26 £450 -10.00% 30
Buckinghamshire +21 13 £475 +5.56% 10
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) Microsoft Exchange
1 2 (5.13%) SharePoint
2 1 (2.56%) Confluence
Applications
1 1 (2.56%) Microsoft Office
Business Applications
1 5 (12.82%) Remedy ITSM
Cloud Services
1 4 (10.26%) Microsoft 365
1 4 (10.26%) SaaS
2 3 (7.69%) Azure
3 2 (5.13%) Power Platform
4 1 (2.56%) Azure DevOps
Communications & Networking
1 4 (10.26%) HTTP
2 1 (2.56%) PuTTY
2 1 (2.56%) WinSCP
Database & Business Intelligence
1 1 (2.56%) Oracle Reports
Development Applications
1 2 (5.13%) Jenkins
2 1 (2.56%) Bitbucket
2 1 (2.56%) Git
2 1 (2.56%) JIRA
2 1 (2.56%) Maven
2 1 (2.56%) Postman
2 1 (2.56%) TeamCity
2 1 (2.56%) Toad
General
1 11 (28.21%) Social Skills
2 6 (15.38%) Analytical Skills
3 4 (10.26%) Telecoms
4 1 (2.56%) Banking
4 1 (2.56%) Billing
4 1 (2.56%) Finance
4 1 (2.56%) Influencing Skills
4 1 (2.56%) Public Sector
Job Titles
1 8 (20.51%) Consultant
1 8 (20.51%) Lead
2 5 (12.82%) Architect
3 4 (10.26%) ITSM Consultant
3 4 (10.26%) ServiceNow Architect
4 3 (7.69%) Analyst
4 3 (7.69%) Configuration Management Consultant
4 3 (7.69%) Management Consultant
4 3 (7.69%) Senior
4 3 (7.69%) Telecoms Architect
5 2 (5.13%) 2nd Line Support
5 2 (5.13%) Delivery Manager
5 2 (5.13%) Incident Manager
5 2 (5.13%) Major Incident Manager
5 2 (5.13%) Project Manager
5 2 (5.13%) SC Cleared Project Manager
5 2 (5.13%) Service Delivery Manager
5 2 (5.13%) Service Manager
5 2 (5.13%) ServiceNow Manager
5 2 (5.13%) ServiceNow Project Manager
Libraries, Frameworks & Software Standards
1 6 (15.38%) SOAP
1 6 (15.38%) Web Services
2 4 (10.26%) Ajax
2 4 (10.26%) CSS
2 4 (10.26%) HTML
2 4 (10.26%) REST
2 4 (10.26%) XML
Miscellaneous
1 13 (33.33%) CMDB
2 3 (7.69%) Onboarding
3 1 (2.56%) Data Centre
3 1 (2.56%) Product Ownership
Operating Systems
1 1 (2.56%) Android
1 1 (2.56%) Unix
1 1 (2.56%) Windows
1 1 (2.56%) Windows 10
Processes & Methodologies
1 25 (64.10%) ITIL
2 19 (48.72%) Service Management
3 13 (33.33%) IT Asset Management
4 12 (30.77%) Configuration Management
4 12 (30.77%) Roadmaps
5 10 (25.64%) Problem Management
6 9 (23.08%) Problem-Solving
7 8 (20.51%) Continuous Improvement
8 7 (17.95%) Agile
8 7 (17.95%) Incident Management
9 6 (15.38%) Data Modelling
9 6 (15.38%) Scrum
9 6 (15.38%) Service Delivery
10 5 (12.82%) Change Management
11 4 (10.26%) Analytics
11 4 (10.26%) Data Integration
11 4 (10.26%) Log Analytics
11 4 (10.26%) PRINCE2
11 4 (10.26%) Stakeholder Engagement
12 3 (7.69%) Knowledge Transfer
Programming Languages
1 3 (7.69%) SQL
2 2 (5.13%) PowerShell
2 2 (5.13%) Python
3 1 (2.56%) Shell Script
Qualifications
1 6 (15.38%) ITIL Foundation Certificate
1 6 (15.38%) Security Cleared
2 5 (12.82%) SC Cleared
3 4 (10.26%) ITIL Certification
4 1 (2.56%) PMI Certification
4 1 (2.56%) PMP
Quality Assurance & Compliance
1 3 (7.69%) SLA
2 1 (2.56%) COBIT
2 1 (2.56%) Data Quality
System Software
1 3 (7.69%) Active Directory
Systems Management
1 2 (5.13%) SCCM
1 2 (5.13%) WSUS
2 1 (2.56%) Opsgenie
Vendors
1 15 (38.46%) ServiceNow
2 6 (15.38%) BMC
3 5 (12.82%) Remedy
4 3 (7.69%) Snow
5 1 (2.56%) Atlassian
5 1 (2.56%) CA Agile Central
5 1 (2.56%) CyberArk
5 1 (2.56%) Dynatrace
5 1 (2.56%) Microsoft
5 1 (2.56%) Oracle
5 1 (2.56%) PagerDuty
5 1 (2.56%) Splunk