ITSM Contracts in the Thames Valley

IT Service Management (ITSM)
South East > Thames Valley

The following table provides summary statistics for contract job vacancies advertised in the Thames Valley with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 94 44 84
Rank change year-on-year -50 +40 +13
Contract jobs citing ITSM 48 123 84
As % of all contract jobs advertised in the Thames Valley 1.74% 4.13% 2.39%
As % of the Processes & Methodologies category 1.98% 4.49% 2.69%
Number of daily rates quoted 36 82 52
10th Percentile £406 £351 £204
25th Percentile £450 £440 £337
Median daily rate (50th Percentile) £500 £480 £450
Median % change year-on-year +4.17% +6.67% -6.25%
75th Percentile £538 £580 £575
90th Percentile £600 £650 £648
South East median daily rate £493 £450 £450
% change year-on-year +9.56% - -4.26%

All Process and Methodology Skills
Thames Valley

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,420 2,742 3,122
As % of all contract IT jobs advertised in the Thames Valley 87.81% 92.08% 89.00%
Number of daily rates quoted 1,352 1,902 2,102
10th Percentile £213 £322 £225
25th Percentile £368 £413 £381
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £600 £600 £575
90th Percentile £675 £688 £650
South East median daily rate £500 £505 £495
% change year-on-year -0.99% +2.02% +10.00%
Number of hourly rates quoted 175 58 87
10th Percentile £15.63 £18.50 £10.77
25th Percentile £19.63 £23.38 £11.78
Median hourly rate £45.00 £50.75 £17.50
Median % change year-on-year -11.33% +190.00% -16.86%
75th Percentile £64.15 £66.21 £27.63
90th Percentile £85.49 £79.51 £67.80
South East median hourly rate £45.00 £48.08 £22.50
% change year-on-year -6.41% +113.69% -13.46%

ITSM
Job Vacancy Trend in the Thames Valley

Job postings citing ITSM as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for ITSM in the Thames Valley

ITSM
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing ITSM in the Thames Valley.

Daily rate trend for ITSM in the Thames Valley

ITSM
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing ITSM in the Thames Valley over the 6 months to 19 April 2024.

Daily rate histogram for ITSM in the Thames Valley

ITSM
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing ITSM in the Thames Valley.

Hourly rate trend for ITSM in the Thames Valley

ITSM
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Thames Valley region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -5 36 £508 -7.73% 7
Buckinghamshire -26 11 £431 -10.17% 4
Oxfordshire +6 1 - - 3
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.17%) Confluence
1 2 (4.17%) Microsoft Exchange
Cloud Services
1 11 (22.92%) OpenShift
2 4 (8.33%) Azure
3 3 (6.25%) SaaS
4 2 (4.17%) AWS
4 2 (4.17%) Azure API Management
4 2 (4.17%) Azure Event Grid
4 2 (4.17%) Azure Logic Apps
4 2 (4.17%) Entra ID
4 2 (4.17%) IaaS
4 2 (4.17%) Microsoft 365
4 2 (4.17%) PaaS
5 1 (2.08%) GitHub
5 1 (2.08%) Power Platform
Communications & Networking
1 11 (22.92%) VPN
2 8 (16.67%) Firewall
3 7 (14.58%) Cisco Nexus
3 7 (14.58%) DMZ
4 4 (8.33%) VSAN
5 2 (4.17%) Network Security
5 2 (4.17%) WebEx
6 1 (2.08%) SNA
Database & Business Intelligence
1 6 (12.50%) Elasticsearch
1 6 (12.50%) PostgreSQL
2 1 (2.08%) Power BI
2 1 (2.08%) Relational Database
Development Applications
1 3 (6.25%) JIRA
2 2 (4.17%) Visual Studio
3 1 (2.08%) GitLab
3 1 (2.08%) Jenkins
General
1 7 (14.58%) Banking
1 7 (14.58%) Investment Banking
2 5 (10.42%) Public Sector
2 5 (10.42%) Social Skills
3 3 (6.25%) Analytical Skills
3 3 (6.25%) Influencing Skills
4 2 (4.17%) Finance
5 1 (2.08%) Electronics
5 1 (2.08%) Manufacturing
5 1 (2.08%) Marketing
5 1 (2.08%) Organisational Skills
5 1 (2.08%) Telecoms
Job Titles
1 11 (22.92%) Site Engineer
1 11 (22.92%) Site Reliability Engineer
2 8 (16.67%) Developer
2 8 (16.67%) ServiceNow Developer
3 7 (14.58%) Blue Coat Engineer
3 7 (14.58%) Cisco Engineer
3 7 (14.58%) Cisco Network Engineer
3 7 (14.58%) Juniper Engineer
3 7 (14.58%) Network Engineer
4 6 (12.50%) Service Manager
5 4 (8.33%) Lead
5 4 (8.33%) Service Transition Manager
5 4 (8.33%) Transition Manager
6 3 (6.25%) Virtualisation Engineer
7 2 (4.17%) Infrastructure Engineer
7 2 (4.17%) Infrastructure Security Engineer
7 2 (4.17%) Operations Engineer
7 2 (4.17%) Security Engineer
7 2 (4.17%) Service Desk Engineer
7 2 (4.17%) VMware Engineer
Libraries, Frameworks & Software Standards
1 6 (12.50%) Kafka
2 3 (6.25%) Web Services
3 2 (4.17%) .NET
4 1 (2.08%) CSS
4 1 (2.08%) HTML
4 1 (2.08%) Middleware
4 1 (2.08%) XML
Miscellaneous
1 10 (20.83%) Cloud Native
2 3 (6.25%) Management Information System
3 2 (4.17%) Public Cloud
3 2 (4.17%) Video Conferencing
Operating Systems
1 2 (4.17%) Windows
1 2 (4.17%) Windows 10
2 1 (2.08%) Linux
2 1 (2.08%) Red Hat Enterprise Linux
2 1 (2.08%) Solaris
Processes & Methodologies
1 15 (31.25%) Agile
2 12 (25.00%) DevOps
3 11 (22.92%) Change Management
3 11 (22.92%) ITIL
3 11 (22.92%) Site Reliability Engineering
4 10 (20.83%) GitOps
4 10 (20.83%) Microservices
4 10 (20.83%) Service Management
5 9 (18.75%) High Availability
5 9 (18.75%) Task Automation
6 8 (16.67%) Containerisation
7 7 (14.58%) Architectural Patterns
7 7 (14.58%) Change Control
7 7 (14.58%) Design Patterns
7 7 (14.58%) Software Engineering
8 6 (12.50%) Collaborative Working
8 6 (12.50%) Incident Response
8 6 (12.50%) Performance Tuning
8 6 (12.50%) Problem-Solving
9 5 (10.42%) Infrastructure Engineering
Programming Languages
1 3 (6.25%) Java
1 3 (6.25%) Python
2 2 (4.17%) C#
2 2 (4.17%) PHP
2 2 (4.17%) Ruby
3 1 (2.08%) JavaScript
3 1 (2.08%) SQL
Qualifications
1 30 (62.50%) Security Cleared
2 28 (58.33%) SC Cleared
3 4 (8.33%) VCAP
3 4 (8.33%) VMware Certified Professional (VCP)
4 3 (6.25%) DV Cleared
5 2 (4.17%) Azure Certification
6 1 (2.08%) HNC
6 1 (2.08%) ISEB
6 1 (2.08%) ISEB Practitioner
6 1 (2.08%) ITIL Foundation Certificate
6 1 (2.08%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (2.08%) COBIT
1 1 (2.08%) ISO 9000
1 1 (2.08%) ISO/IEC 20000
1 1 (2.08%) QA
1 1 (2.08%) SLA
System Software
1 6 (12.50%) VMware Infrastructure
2 5 (10.42%) VMware NSX
3 4 (8.33%) Active Directory
3 4 (8.33%) vSphere
4 2 (4.17%) Docker
4 2 (4.17%) Hyper-V
4 2 (4.17%) Virtual Machines
5 1 (2.08%) NFS
Systems Management
1 10 (20.83%) Kubernetes
2 6 (12.50%) Argo
2 6 (12.50%) Grafana
2 6 (12.50%) Istio
2 6 (12.50%) Kibana
2 6 (12.50%) Prometheus
3 2 (4.17%) Single Sign-On
4 1 (2.08%) Ansible
4 1 (2.08%) Progress Chef
4 1 (2.08%) Puppet
4 1 (2.08%) Terraform
4 1 (2.08%) vRealize
4 1 (2.08%) VxRail
Vendors
1 15 (31.25%) ServiceNow
2 7 (14.58%) Blue Coat
2 7 (14.58%) CheckPoint
2 7 (14.58%) Cisco
2 7 (14.58%) Fortinet
2 7 (14.58%) Juniper
2 7 (14.58%) Microsoft
2 7 (14.58%) VMware
3 2 (4.17%) Bloomberg
3 2 (4.17%) Citrix
3 2 (4.17%) Reuters
4 1 (2.08%) Dell
4 1 (2.08%) LogRhythm
4 1 (2.08%) Salesforce
4 1 (2.08%) SAP
4 1 (2.08%) SolarWinds