Service Desk Analyst Contracts in the Thames Valley

Service Desk Analyst
South East > Thames Valley

The median Service Desk Analyst daily rate in the Thames Valley is £177, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 95 128 141
Rank change year-on-year +33 +13 -44
Contract jobs requiring a Service Desk Analyst 7 17 10
As % of all contract jobs advertised in the Thames Valley 0.46% 0.63% 0.34%
As % of the Job Titles category 0.50% 0.68% 0.36%
Number of daily rates quoted 4 15 8
10th Percentile £144 £132 £158
25th Percentile £164 - £164
Median daily rate (50th Percentile) £177 £150 £178
Median % change year-on-year +17.67% -15.49% +15.04%
75th Percentile £178 £181 £196
90th Percentile £181 £189 £236
South East median daily rate £200 £163 £188
% change year-on-year +23.08% -13.33% +17.19%
Number of hourly rates quoted 2 2 1
10th Percentile - £18.45 -
25th Percentile £23.50 £19.13 £18.50
Median hourly rate £24.00 £20.26 £19.00
Median % change year-on-year +18.46% +6.63% +11.76%
75th Percentile £24.50 £21.39 £19.50
90th Percentile - £22.07 -
South East median hourly rate £24.00 £14.31 £16.42
% change year-on-year +67.77% -12.88% -3.41%

All Contract IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Thames Valley with a recognized job title 1,405 2,505 2,767
% of contract IT jobs with a recognized job title 92.98% 93.26% 94.44%
Number of daily rates quoted 864 1,430 1,916
10th Percentile £300 £206 £313
25th Percentile £409 £370 £406
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £610 £600 £600
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £500
% change year-on-year - - +2.42%
Number of hourly rates quoted 60 189 76
10th Percentile £14.20 £15.78 £17.31
25th Percentile £16.94 £19.25 £20.75
Median hourly rate £45.65 £45.00 £46.70
Median % change year-on-year +1.44% -3.64% +166.86%
75th Percentile £65.62 £62.50 £66.21
90th Percentile £77.47 £84.57 £79.19
South East median hourly rate £32.50 £47.50 £48.40
% change year-on-year -31.58% -1.86% +130.48%

Service Desk Analyst
Job Vacancy Trend in the Thames Valley

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Desk Analyst in the Thames Valley

Service Desk Analyst
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the Thames Valley.

Daily rate trend for Service Desk Analyst in the Thames Valley

Service Desk Analyst
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the Thames Valley.

Hourly rate trend for Service Desk Analyst in the Thames Valley

Service Desk Analyst
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Thames Valley region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +10 4 £177 +0.86% 5
Berkshire - 3 £156 - 5
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 1 May 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Thames Valley region featuring Service Desk Analyst in the job title.

1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
1 4 (57.14%) Microsoft
1 4 (57.14%) Incident Management
2 3 (42.86%) ServiceNow
2 3 (42.86%) Active Directory
3 2 (28.57%) Citrix
3 2 (28.57%) Microsoft Certification
3 2 (28.57%) A+ Certification
3 2 (28.57%) MCSA
3 2 (28.57%) Microsoft Excel
3 2 (28.57%) DTS
3 2 (28.57%) B2C
3 2 (28.57%) SLA
3 2 (28.57%) Management Information System
3 2 (28.57%) Wi-Fi
3 2 (28.57%) Finance
3 2 (28.57%) Automotive
3 2 (28.57%) Retail
3 2 (28.57%) Microsoft PowerPoint
3 2 (28.57%) Microsoft 365
3 2 (28.57%) Mathematics
3 2 (28.57%) Problem Management
3 2 (28.57%) Problem-Solving
3 2 (28.57%) Impact Analysis
3 2 (28.57%) Business Impact Analysis
3 2 (28.57%) Customer Service
3 2 (28.57%) Microsoft Office
4 1 (14.29%) Nexthink
4 1 (14.29%) Conversational UI

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Excel
1 2 (28.57%) Microsoft Office
1 2 (28.57%) Microsoft PowerPoint
2 1 (14.29%) Chatbot
Cloud Services
1 2 (28.57%) Microsoft 365
Communications & Networking
1 2 (28.57%) Wi-Fi
2 1 (14.29%) Remote Desktop
Database & Business Intelligence
1 2 (28.57%) DTS
General
1 2 (28.57%) Automotive
1 2 (28.57%) Finance
1 2 (28.57%) Retail
Miscellaneous
1 2 (28.57%) Management Information System
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 4 (57.14%) Incident Management
1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
2 2 (28.57%) B2C
2 2 (28.57%) Business Impact Analysis
2 2 (28.57%) Customer Service
2 2 (28.57%) Impact Analysis
2 2 (28.57%) Mathematics
2 2 (28.57%) Problem Management
2 2 (28.57%) Problem-Solving
3 1 (14.29%) Analytics
3 1 (14.29%) Conversational UI
3 1 (14.29%) QMS
3 1 (14.29%) Quality Management
Qualifications
1 2 (28.57%) A+ Certification
1 2 (28.57%) MCSA
1 2 (28.57%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 3 (42.86%) Active Directory
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) ServiceNow
3 2 (28.57%) Citrix
4 1 (14.29%) Nexthink