Ticket Management Contract Job Trends in the Thames Valley

Ticket Management
South East > Thames Valley

The table below provides summary statistics and contractor rates for jobs advertised in the Thames Valley requiring Ticket Management skills. It covers contract job vacancies from the 6 months leading up to 1 October 2025, with comparisons to the same periods in the previous two years.

6 months to
1 Oct 2025
Same period 2024 Same period 2023
Rank 111 130 128
Rank change year-on-year +19 -2 +22
Contract jobs citing Ticket Management 3 1 10
As % of all contract jobs in the Thames Valley 0.18% 0.046% 0.37%
As % of the Processes & Methodologies category 0.19% 0.054% 0.41%
Number of daily rates quoted 1 0 10
10th Percentile - - -
25th Percentile £163 - -
Median daily rate (50th Percentile) £175 - £210
Median % change year-on-year - - -38.82%
75th Percentile £188 - -
90th Percentile - - -
South East median daily rate £181 - £275
% change year-on-year - - -19.88%
Number of hourly rates quoted 1 1 0
Median hourly rate £18.87 £22.50 -
Median % change year-on-year -16.13% - -
South East median hourly rate £18.87 £22.50 -
% change year-on-year -16.13% - -

All Process and Methodology Skills
Thames Valley

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,544 1,866 2,435
As % of all contract IT jobs advertised in the Thames Valley 90.93% 85.52% 90.15%
Number of daily rates quoted 945 1,039 1,637
10th Percentile £257 £300 £263
25th Percentile £400 £413 £403
Median daily rate (50th Percentile) £490 £510 £525
Median % change year-on-year -3.92% -2.86% +5.00%
75th Percentile £588 £625 £625
90th Percentile £650 £677 £700
South East median daily rate £500 £510 £523
% change year-on-year -1.96% -2.49% +2.55%
Number of hourly rates quoted 104 81 84
10th Percentile £14.60 £18.70 £16.40
25th Percentile £15.59 £30.00 £24.88
Median hourly rate £25.15 £58.49 £51.05
Median % change year-on-year -57.00% +14.57% +158.48%
75th Percentile £42.67 £67.00 £66.11
90th Percentile £79.25 £76.99 £74.94
South East median hourly rate £22.35 £58.38 £54.37
% change year-on-year -61.72% +7.37% +86.77%

Ticket Management
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of contract IT job postings citing Ticket Management relative to all contract IT jobs advertised in the Thames Valley.

Ticket Management job vacancy trend in the Thames Valley

Ticket Management
Daily Rate Trend in the Thames Valley

Contractor daily rate distribution trend for jobs in the Thames Valley citing Ticket Management.

Contractor daily rate distribution trend for jobs in the Thames Valley citing Ticket Management

Ticket Management
Hourly Rate Trend in the Thames Valley

Contractor hourly rate distribution trend for jobs in the Thames Valley citing Ticket Management.

Contractor hourly rate distribution trend for jobs in the Thames Valley citing Ticket Management

Ticket Management
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Thames Valley region over the 6 months to 1 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire - 2 - - 1
Berkshire - 1 £175 - 2
Ticket Management
South East

Ticket Management
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (33.33%) Microsoft Exchange
1 1 (33.33%) SharePoint
Cloud Services
1 2 (66.67%) Microsoft 365
2 1 (33.33%) AWS
2 1 (33.33%) Azure
Communications & Networking
1 2 (66.67%) Unified Communications
2 1 (33.33%) Firewall
2 1 (33.33%) Internet
2 1 (33.33%) Intrusion Detection
2 1 (33.33%) IP Telephony
2 1 (33.33%) LAN
2 1 (33.33%) MPLS
2 1 (33.33%) NAS
2 1 (33.33%) NetScaler
2 1 (33.33%) SAN
2 1 (33.33%) SD-WAN
2 1 (33.33%) Skype
2 1 (33.33%) TCP/IP
2 1 (33.33%) WAN
2 1 (33.33%) Wireless
General
1 1 (33.33%) Analytical Skills
1 1 (33.33%) Social Skills
1 1 (33.33%) Telecoms
Job Titles
1 2 (66.67%) IT Support
2 1 (33.33%) Analyst
2 1 (33.33%) IT Analyst
2 1 (33.33%) IT Engineer
2 1 (33.33%) IT Support Analyst
2 1 (33.33%) IT Support Technician
2 1 (33.33%) IT Technician
2 1 (33.33%) Service Desk Support
2 1 (33.33%) Service Desk Technician
2 1 (33.33%) Support Analyst
2 1 (33.33%) Support Technician
Miscellaneous
1 1 (33.33%) Enterprise Software
1 1 (33.33%) Management Information System
1 1 (33.33%) Video Conferencing
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Mac OS
2 1 (33.33%) Windows 10
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server
Processes & Methodologies
1 1 (33.33%) Asset Management
1 1 (33.33%) Computer Science
1 1 (33.33%) Cybersecurity
1 1 (33.33%) Inventory Management
1 1 (33.33%) ITIL
1 1 (33.33%) Proactive Management
1 1 (33.33%) Problem Management
1 1 (33.33%) Problem-Solving
1 1 (33.33%) Threat Management
1 1 (33.33%) User Experience
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) A+ Certification
1 1 (33.33%) Degree
1 1 (33.33%) MCP
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) PCI DSS
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) vSphere
2 1 (33.33%) XenApp
Systems Management
1 1 (33.33%) SCCM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) Citrix
2 1 (33.33%) F5
2 1 (33.33%) ServiceNow
2 1 (33.33%) VMware