Ticket Management Contracts in the Thames Valley

Ticket Management
South East > Thames Valley

The table below provides summary statistics for contract job vacancies advertised in the Thames Valley requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 95 142 146
Rank change year-on-year +47 +4 +3
Contract jobs citing Ticket Management 7 3 5
As % of all contract jobs advertised in the Thames Valley 0.46% 0.11% 0.17%
As % of the Processes & Methodologies category 0.50% 0.13% 0.19%
Number of daily rates quoted 2 3 2
10th Percentile £172 £297 £142
25th Percentile £202 £300 £160
Median daily rate (50th Percentile) £253 £310 £190
Median % change year-on-year -18.55% +63.16% -13.64%
75th Percentile £302 £404 £220
90th Percentile £331 £458 £238
South East median daily rate £300 £300 £275
% change year-on-year - +9.09% -15.38%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £20.00
South East median hourly rate £25.00 - £20.00

All Process and Methodology Skills
Thames Valley

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Thames Valley.

Contract vacancies with a requirement for process or methodology skills 1,403 2,340 2,682
As % of all contract IT jobs advertised in the Thames Valley 92.85% 87.12% 91.54%
Number of daily rates quoted 851 1,306 1,860
10th Percentile £300 £213 £320
25th Percentile £413 £369 £413
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £605 £600 £600
90th Percentile £675 £675 £688
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 58 170 62
10th Percentile £14.20 £15.30 £18.60
25th Percentile £14.54 £19.48 £24.86
Median hourly rate £32.05 £45.00 £51.25
Median % change year-on-year -28.78% -12.20% +192.86%
75th Percentile £62.44 £64.57 £66.21
90th Percentile £78.03 £85.65 £79.19
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

Ticket Management
Job Vacancy Trend in the Thames Valley

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Ticket Management in the Thames Valley

Ticket Management
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Ticket Management in the Thames Valley.

Daily rate trend for Ticket Management in the Thames Valley

Ticket Management
Daily Rate Histogram in the Thames Valley

Daily rate distribution for jobs citing Ticket Management in the Thames Valley over the 6 months to 1 May 2025.

Daily rate histogram for Ticket Management in the Thames Valley

Ticket Management
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Ticket Management in the Thames Valley.

Hourly rate trend for Ticket Management in the Thames Valley

Ticket Management
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Thames Valley region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +34 5 £350 +15.70% 4
Oxfordshire +5 1 - - 2
Buckinghamshire - 1 £155 -
Ticket Management
South East

Ticket Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Microsoft Exchange
1 1 (14.29%) SharePoint
Cloud Services
1 6 (85.71%) Azure
2 3 (42.86%) Entra ID
2 3 (42.86%) Microsoft 365
3 1 (14.29%) AWS
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
2 1 (14.29%) Firewall
2 1 (14.29%) FTP
2 1 (14.29%) Internet
2 1 (14.29%) Intrusion Detection
2 1 (14.29%) IP Telephony
2 1 (14.29%) LAN
2 1 (14.29%) MPLS
2 1 (14.29%) NAS
2 1 (14.29%) NetScaler
2 1 (14.29%) SAN
2 1 (14.29%) SD-WAN
2 1 (14.29%) Skype
2 1 (14.29%) SMTP
2 1 (14.29%) TCP/IP
2 1 (14.29%) Telnet
2 1 (14.29%) Unified Communications
2 1 (14.29%) WAN
2 1 (14.29%) Wireless
General
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Social Skills
1 1 (14.29%) Telecoms
Job Titles
1 4 (57.14%) Support Engineer
2 2 (28.57%) 2nd Line Support
3 1 (14.29%) Analyst
3 1 (14.29%) Infrastructure Engineer
3 1 (14.29%) Infrastructure Support
3 1 (14.29%) Infrastructure Support Engineer
3 1 (14.29%) IT Analyst
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) Support Analyst
3 1 (14.29%) Technical Engineer
3 1 (14.29%) Technical Support
3 1 (14.29%) Technical Support Engineer
Miscellaneous
1 1 (14.29%) Management Information System
Operating Systems
1 1 (14.29%) Mac OS
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) Customer Service
2 2 (28.57%) ITSM
3 1 (14.29%) Computer Science
3 1 (14.29%) Cybersecurity
3 1 (14.29%) Incident Management
3 1 (14.29%) Infrastructure Engineering
3 1 (14.29%) Inventory Management
3 1 (14.29%) Patch Management
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Threat Management
3 1 (14.29%) User Experience
3 1 (14.29%) Workflow
3 1 (14.29%) Workflow Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 6 (85.71%) SC Cleared
1 6 (85.71%) Security Cleared
2 1 (14.29%) A+ Certification
2 1 (14.29%) Degree
2 1 (14.29%) MCP
2 1 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
2 1 (14.29%) PCI DSS
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) Hyper-V
2 1 (14.29%) NFS
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) vSphere
2 1 (14.29%) XenApp
Systems Management
1 3 (42.86%) Microsoft Intune
2 1 (14.29%) SCCM
Vendors
1 1 (14.29%) Cisco
1 1 (14.29%) Citrix
1 1 (14.29%) Dell
1 1 (14.29%) F5
1 1 (14.29%) HP
1 1 (14.29%) Microsoft
1 1 (14.29%) VMware