Help Desk Support Analyst Contracts in the UK excluding London

Help Desk Support Analyst
UK > UK excluding London

The median Help Desk Support Analyst daily rate in the UK excluding London is £163 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 383 455 493
Rank change year-on-year +72 +38 -90
Contract jobs requiring a Help Desk Support Analyst 7 4 22
As % of all contract jobs advertised in the UK excluding London 0.034% 0.017% 0.071%
As % of the Job Titles category 0.036% 0.018% 0.074%
Number of daily rates quoted 5 2 12
10th Percentile £130 £145 £123
25th Percentile £138 £181 £147
Median daily rate (50th Percentile) £163 £248 £160
Median % change year-on-year -34.54% +55.16% +14.29%
75th Percentile £173 £321 £183
90th Percentile - £361 £249
UK median daily rate £156 £765 £160
% change year-on-year -79.58% +378.13% +6.67%
Number of hourly rates quoted 1 1 8
10th Percentile - - £11.00
25th Percentile £14.13 £26.00 £11.09
Median hourly rate £15.66 £27.00 £12.63
Median % change year-on-year -42.00% +113.78% -31.73%
75th Percentile £17.20 £28.00 £13.25
90th Percentile - - £15.75
UK median hourly rate £15.66 £22.50 £12.63
% change year-on-year -30.38% +78.11% -24.60%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,251 22,726 29,670
% of contract IT jobs with a recognized job title 92.66% 94.14% 95.89%
Number of daily rates quoted 11,778 15,918 20,742
10th Percentile £213 £225 £200
25th Percentile £363 £390 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £600 £594 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,230 1,187 1,502
10th Percentile £12.50 £13.41 £12.02
25th Percentile £15.75 £18.08 £14.25
Median hourly rate £38.00 £42.37 £19.50
Median % change year-on-year -10.30% +117.26% +2.47%
75th Percentile £61.30 £65.00 £42.20
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £35.96 £45.00 £23.00
% change year-on-year -20.09% +95.65% +0.24%

Help Desk Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Help Desk Support Analyst in the UK excluding London.

Daily rate trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Help Desk Support Analyst in the UK excluding London.

Hourly rate trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the UK excluding London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East - 3 £165 - 4
West Midlands +31 1 - -
Midlands +28 1 - -
North of England +26 1 - - 1
North West +20 1 - - 1
South West - 1 £150 - 1
Scotland - 1 £163 -
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 19 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 April 2024, Help Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Help Desk Support Analyst in the job title.

1 3 (42.86%) ServiceNow
1 3 (42.86%) Windows
1 3 (42.86%) Microsoft
1 3 (42.86%) Active Directory
2 2 (28.57%) Microsoft Office
2 2 (28.57%) SLA
2 2 (28.57%) Social Skills
2 2 (28.57%) Customer Service
2 2 (28.57%) Problem-Solving
2 2 (28.57%) assyst
3 1 (14.29%) VLAN
3 1 (14.29%) Public Sector
3 1 (14.29%) Customer Experience
3 1 (14.29%) CRM
3 1 (14.29%) DHCP
3 1 (14.29%) TCP/IP
3 1 (14.29%) VPN
3 1 (14.29%) DNS
3 1 (14.29%) Service Management

Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Office
Business Applications
1 2 (28.57%) assyst
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) TCP/IP
1 1 (14.29%) VLAN
1 1 (14.29%) VPN
General
1 2 (28.57%) Social Skills
2 1 (14.29%) Public Sector
Operating Systems
1 3 (42.86%) Windows
Processes & Methodologies
1 2 (28.57%) Customer Service
1 2 (28.57%) Problem-Solving
2 1 (14.29%) CRM
2 1 (14.29%) Customer Experience
2 1 (14.29%) Service Management
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 3 (42.86%) Active Directory
Vendors
1 3 (42.86%) Microsoft
1 3 (42.86%) ServiceNow