Service Desk Management Contracts in the UK excluding London

Service Desk Management
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Service Desk Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Desk Management over the 6 months leading up to 29 June 2025, comparing them to the same period in the previous two years.

6 months to
29 Jun 2025
Same period 2024 Same period 2023
Rank 339 389 435
Rank change year-on-year +50 +46 +61
Contract jobs citing Service Desk Management 11 8 9
As % of all contract jobs advertised in the UK excluding London 0.080% 0.038% 0.039%
As % of the Processes & Methodologies category 0.088% 0.046% 0.044%
Number of daily rates quoted 11 1 4
10th Percentile - - £152
25th Percentile £375 £173 £155
Median daily rate (50th Percentile) £400 £175 £194
Median % change year-on-year +128.57% -9.68% -40.38%
75th Percentile £463 £178 £275
90th Percentile £588 - £343
UK median daily rate £400 £350 £375
% change year-on-year +14.29% -6.67% -11.76%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £14.65
Median hourly rate - - £15.31
75th Percentile - - £15.96
90th Percentile - - -
UK median hourly rate - - £15.31
% change year-on-year - - -31.98%

All Process and Methodology Skills
UK excluding London

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 12,447 17,539 20,359
As % of all contract IT jobs advertised in the UK excluding London 90.19% 82.81% 89.00%
Number of daily rates quoted 7,602 10,308 13,870
10th Percentile £235 £250 £263
25th Percentile £365 £380 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +0.50%
75th Percentile £575 £600 £600
90th Percentile £650 £688 £694
UK median daily rate £504 £525 £550
% change year-on-year -4.00% -4.55% +1.85%
Number of hourly rates quoted 1,045 2,172 1,273
10th Percentile £13.83 £12.50 £12.71
25th Percentile £16.92 £15.50 £15.64
Median hourly rate £24.66 £38.12 £35.00
Median % change year-on-year -35.31% +8.91% +66.67%
75th Percentile £53.75 £61.60 £63.75
90th Percentile £72.50 £73.75 £75.00
UK median hourly rate £25.15 £37.50 £36.25
% change year-on-year -32.93% +3.45% +39.42%

Service Desk Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Management in the UK excluding London

Service Desk Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Desk Management in the UK excluding London.

Daily rate trend for Service Desk Management in the UK excluding London

Service Desk Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Desk Management in the UK excluding London over the 6 months to 29 June 2025.

Daily rate histogram for Service Desk Management in the UK excluding London

Service Desk Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Desk Management in the UK excluding London.

Hourly rate trend for Service Desk Management in the UK excluding London

Service Desk Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the UK excluding London region over the 6 months to 29 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 9 £400 - 15
North of England - 9 £400 - 28
Wales - 1 £501 - 8
East of England - 1 £193 - 18
Service Desk Management
UK

Service Desk Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Microsoft Exchange
Cloud Services
1 9 (81.82%) Entra ID
2 1 (9.09%) Azure
2 1 (9.09%) Microsoft 365
General
1 9 (81.82%) Social Skills
2 1 (9.09%) Documentation Skills
2 1 (9.09%) Finance
Job Titles
1 9 (81.82%) Support Manager
2 1 (9.09%) Lead
2 1 (9.09%) Project Manager
2 1 (9.09%) Team Leader
Operating Systems
1 9 (81.82%) Mac OS
Processes & Methodologies
1 9 (81.82%) Customer Service
1 9 (81.82%) Security Patching
1 9 (81.82%) Service Delivery
2 2 (18.18%) Stakeholder Management
3 1 (9.09%) Backlog Management
3 1 (9.09%) Budgeting
3 1 (9.09%) Budgeting and Forecasting
3 1 (9.09%) Coaching
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Incident Management
3 1 (9.09%) ITSM
3 1 (9.09%) Mentoring
3 1 (9.09%) Migration
3 1 (9.09%) Process Improvement
3 1 (9.09%) Ticket Management
Qualifications
1 9 (81.82%) ACSP
1 9 (81.82%) ACTC
Quality Assurance & Compliance
1 1 (9.09%) PMO
System Software
1 9 (81.82%) Active Directory
Systems Management
1 9 (81.82%) Jamf Pro
Vendors
1 10 (90.91%) Microsoft
1 10 (90.91%) ServiceNow
2 9 (81.82%) Apple