Service Desk Management Jobs in the UK excluding London

Service Desk Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 563 703 677
Rank change year-on-year +140 -26 +130
Permanent jobs citing Service Desk Management 16 60 79
As % of all permanent jobs advertised in the UK excluding London 0.041% 0.085% 0.13%
As % of the Processes & Methodologies category 0.044% 0.10% 0.14%
Number of salaries quoted 14 46 70
10th Percentile £33,625 £30,625 £22,500
25th Percentile £36,250 £35,000 £25,750
Median annual salary (50th Percentile) £37,500 £42,750 £38,750
Median % change year-on-year -12.28% +10.32% +27.05%
75th Percentile £42,875 £61,250 £48,750
90th Percentile £58,375 £66,137 £55,000
UK median annual salary £39,250 £49,375 £42,500
% change year-on-year -20.51% +16.18% +21.43%

All Process and Methodology Skills
UK excluding London

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,236 59,478 57,467
As % of all permanent jobs advertised in the UK excluding London 92.94% 83.96% 95.60%
Number of salaries quoted 17,875 41,116 29,652
10th Percentile £26,968 £27,250 £30,500
25th Percentile £37,574 £36,250 £40,000
Median annual salary (50th Percentile) £52,450 £50,000 £55,000
Median % change year-on-year +4.90% -9.09% +4.76%
75th Percentile £66,000 £65,000 £70,000
90th Percentile £78,750 £77,500 £82,500
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Service Desk Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Management in the UK excluding London

Service Desk Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Desk Management in the UK excluding London.

Salary trend for Service Desk Management in the UK excluding London

Service Desk Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Desk Management in the UK excluding London over the 6 months to 14 May 2025.

Salary histogram for Service Desk Management in the UK excluding London

Service Desk Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the UK excluding London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +102 7 £37,500 -30.56% 3
Yorkshire +68 4 £35,000 +14.75%
North of England +33 4 £35,000 -12.50% 4
Midlands +49 3 £60,000 +7.14%
East of England +38 2 £42,500 +30.77% 3
East Midlands +27 2 £60,000 +60.00%
West Midlands +48 1 £47,500 -25.49%
Service Desk Management
UK

Service Desk Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (43.75%) Microsoft Exchange
1 7 (43.75%) SharePoint
Cloud Services
1 8 (50.00%) Azure
1 8 (50.00%) Microsoft 365
2 1 (6.25%) AWS
2 1 (6.25%) Entra ID
Communications & Networking
1 1 (6.25%) Firewall
1 1 (6.25%) Network Security
1 1 (6.25%) VPN
1 1 (6.25%) Wi-Fi
Development Applications
1 3 (18.75%) JIRA
General
1 6 (37.50%) Social Skills
2 3 (18.75%) Finance
3 2 (12.50%) Telecoms
4 1 (6.25%) Organisational Skills
Job Titles
1 7 (43.75%) IT Support
2 6 (37.50%) IT Engineer
2 6 (37.50%) IT Support Engineer
2 6 (37.50%) Support Engineer
3 4 (25.00%) Support Manager
4 3 (18.75%) Customer Support Manager
4 3 (18.75%) IT Manager
5 1 (6.25%) AWS Engineer
5 1 (6.25%) Infrastructure Engineer
5 1 (6.25%) IT Support Manager
5 1 (6.25%) Network Engineer
5 1 (6.25%) Operations Manager
5 1 (6.25%) Service Desk Engineer
Miscellaneous
1 2 (12.50%) Cyber Threat
1 2 (12.50%) Management Information System
2 1 (6.25%) Replication
Operating Systems
1 8 (50.00%) Windows
2 7 (43.75%) Windows 10
2 7 (43.75%) Windows Server 2012
3 1 (6.25%) Windows Server
Processes & Methodologies
1 7 (43.75%) Problem-Solving
2 4 (25.00%) Continuous Improvement
2 4 (25.00%) ITIL
2 4 (25.00%) Project Management
2 4 (25.00%) Service Delivery
3 3 (18.75%) Customer Experience
3 3 (18.75%) Customer Service
3 3 (18.75%) Customer-Centricity
3 3 (18.75%) Disaster Recovery
3 3 (18.75%) Infrastructure Management
3 3 (18.75%) Service Management
3 3 (18.75%) Trend Analysis
4 2 (12.50%) Contract Negotiation
4 2 (12.50%) IT Strategy
4 2 (12.50%) Project Delivery
4 2 (12.50%) Strategic Planning
5 1 (6.25%) Business Continuity
5 1 (6.25%) Data Security
5 1 (6.25%) Operations Management
5 1 (6.25%) Supplier Management
Quality Assurance & Compliance
1 2 (12.50%) Cyber Essentials
1 2 (12.50%) ISO/IEC 27001
2 1 (6.25%) Cyber Essentials PLUS
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) Hyper-V
Systems Management
1 5 (31.25%) Microsoft Intune
Vendors
1 9 (56.25%) Microsoft
2 1 (6.25%) OneLogin
2 1 (6.25%) Splunk